Research officer jobs in cherwell, greater london
About us
SurvivorsUK exists for men, boys and non-binary people who have experienced any form of sexual violence.
We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help
Role
In this exciting yet challenging role as Trainer, you will train prison staff across London to understand the impact of sexual violence on male, boy, and non-binary prisoners, by raising awareness of sexual violence within prisons and equipping staff with the tools to respond appropriately. You will be establishing and strengthening referral pathways for survivors in London prisons, and gather key insights to inform future service provision and systemic change.
Please see attached Job Description and Personal Specification for more information.
Benefits of Working with Us
- We are a Disability Confident Employer
- Access to Employee Assistance Programme
- Access to Clinical Supervision, if relevant for your role
- Acces to gym at our Hackney Wick offices
- Commitment to your professional development
How to apply
To express an interest in the role and to be considered, please review our JD and Personal Spec and submit the following:
- An up-to-date CV.
- A supporting statement that addresses each requirement within the person specification and outlines your motivations for applying.
Closing date: Friday 16th May at 11:30pm
Shortlisting for Interviews: Week beginning 26th May. Interview will be held remotely via Teams or Zoom.
We especially encourage applications from individuals who reflect the diversity of the communities we serve, including men, non-binary, Black and Asian, trans, disabled people, and those from other marginalised groups. We recognise and value the unique experiences that arise from the intersections of these identities, and we particularly welcome applications from people with lived experience or a strong understanding of the issues faced by our service users.
At SurvivorsUK, we are committed to creating an inclusive and supportive work environment where everyone is empowered to bring their full, authentic selves to work. We also understand the importance of work-life balance and are open to discussing flexible working arrangements, including job share opportunities, to support candidates with caregiving responsibilities or other needs.
If you require any adjustments during the recruitment process or have any accessibility needs, please let us know. We are here to provide any support necessary to ensure the process is inclusive for you.
The client requests no contact from agencies or media sales.
Your new company
My client is a health-based research charity based in the heart of London. They are looking for an Operations Manager to provide additional support who is comfortable working in senior-level settings and people manage a team of 4-5 Executive Assistants. This role will be fast-paced, and you will be asked to take on all responsibility for various projects. You will be expected to work a minimum of 3 days on-site in their Central London offices.
Your new role
- Manage the team of EAs
- Co-ordinate and deliver all cross-divisional projects, communications, meetings, and wellbeing activities to ensure the effective and smooth running of the division.
- Preparing documents for CEO / CoS including correspondence, reports, minutes, briefing notes and other papers and preparing presentations
- Organising meetings at divisional level, including meetings of the senior management team and external parties
- Manage the team's operational budget, including the tracking of expenditure and review of monthly/quarterly reports. Process expenses and invoices.
- Manage and deliver cross-departmental projects. Act as point of contact for the CEO's office for organisation-wide initiatives.
- Assist in the preparation of papers for internal and external meetings, attending such meetings and producing minutes, action logs or programme documentation.
- Undertake any other work that may be reasonably required from time to time
- Undertake work in accordance with Wellcome policies and principles.
What you'll need to succeed
- EA / Office Management experience
- Excellent people management skills and experience
- Advanced IT Skills - excellent working knowledge of Microsoft Office software, including SharePoint.
- Able to draft correspondence
- Experience of managing projects
- Experience of managing a variety of stakeholders
What you'll get in return
A competitive day rate, with the opportunity to be exposed to some wonderful research within the medical field. You will be working in a location with great transport links within the City of London.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Please note, due to the volume of applications, if you have not been contacted, please assume you have not been successful in the role.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
About the Project – Door of Hope (East London)
The Door of Hope Project provides support to women who sell sex in Tower Hamlets. This includes journeying alongside women, whilst providing advocacy, information, emotional and practical support. The project also has a strong team of around 15 volunteers, who deliver street outreach to women in Tower Hamlets on a Thursday morning and Friday night.
About the Role
Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry, to see them safe from coercion, violence and abuse. We deliver trauma-informed, person-centred support, provide training, and create resources and reports informed by research, lived experience, and practitioner experience.
Our ‘Direct Work’ is central to the organisation, and we are looking to recruit a new Women’s Support Worker.
Taking a woman-centred approach, your role is to provide holistic support for women with complex needs who want support, or to exit the sex industry. We are looking for someone with energy, motivation and experience of working with vulnerable adults; someone who a highly developed sense of self-awareness who can work in a gender and trauma informed way.
This role will be part of a small team of support workers, and a service manager, who deliver an in-person support service, with women who sell sex on-street in East London. You will have frontline experience of working with individuals who experience multiple disadvantage. This might be in the VAWG sector, domestic abuse, substance misuse, mental health or counselling or direct experience of women in the sex industry. You will have a good understanding of working with vulnerable people and be aware of the need for Safeguarding.
You will be a champion of the cause, have a passion for supporting women who face multiple disadvantages and be familiar with the Violence Against Women and Girls (VAWG) sector.
You will have excellent interpersonal skills, emotional intelligence and be able to support women in a trauma-informed and non-judgemental way. We are looking for someone with energy, resilience, who can increase our reach and positive impact on women.
You’ll enjoy…
· Competitive pay
· Flexible working
· Career opportunities – develop yourself and your career with a reputable national organisation in the VAWG sector
· Personal development allowance – to further your work-based skills and knowledge
· Cycle to work scheme – tax free allowance to buy
· Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll
· Travel season ticket loan scheme – an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
· Clinical supervision – all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis
· Blue light discount – a well-recognised national discount card scheme. For only £4.99 for two years’ membership, the discounts are large, and widely accepted
· Employee Assistance Programme (EAP) – a confidential and independent service designed to help you deal with personal and professional issues that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family
You’ll need…
- Experience of working withing a front-line delivery team
- Understanding of the complexities of working with women who have multiple disadvantages and the barriers to service access they face
- Experienced with working with and engaging with diverse groups of people from varying backgrounds
- Familiarity with working within Adult Safeguarding protocols and procedures
- A non-judgemental and women-centred approach to support
- Comfortable working within a Violence Against Women and Girls (VAWG) framework
- Commitment to providing quality, women-lead and trauma-informed support
- Strong communication and interpersonal skills
- Patience, compassion, non-judgemental and motivational attitude
- Resilience to work with women who have often experienced trauma
- A responsible, dedicated and flexible approach to work
- Competent IT knowledge and computer skills
When you join, you will receive a structured induction and training plan, including access to all our in-house paid training.
All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check.
Genuine Occupational Requirement (GOR)
Due to nature of this role in working alongside women with lived experience of violence against women, this post is restricted to female applicants under Section 9 of the Equality Act 2010.
The client requests no contact from agencies or media sales.
Position: Director of Income Generation
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: £73,653 per annum plus excellent benefits
Salary Band: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
It is a very exciting time to join the MS Society as Director of Income Generation a brand-new role in the organisation. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy. Income Generation is central to both.
We are transforming our approach to engagement to grow and deepen relationships with all our audiences. This creates an opportunity to integrate our approach to engagement and income generation. So we can increase our financial supporter base. Grow and diversify long-term sustainable income to deliver transformational impact for the MS Community. And contribute to our ultimate vision of a world free from MS.
We are looking for someone to provide strategic and thought leadership to income generation. Someone who can work collaboratively across the organisation to lead and drive forward our ambition for income generation.
You will act as the leading authority on matters relating to income generation, providing advice across the organisation including to the Executive Group and Trustees.
You will enable the delivery of related transformation programmes that increase and diversify income. And have strategic ownership of the income generation programme, including income-related activities and KPIs within the engagement calendar, and customer experience and journeys relating to financial supporters
You will lead on income generation functions planning and budget setting contributing to the overall business planning process for the Income and Engagement Directorate
Closing date for applications: 9:00am Monday 12th May 2025
Anticipated interview dates:
First interviews: Tuesday 27 May or Wednesday 28 May
Second interviews: Wednesday 4 June or Friday 6 June
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
- Location: Remote
Salary: £38,000-£42,000
Contract Type: Permanent
About Police Care UK
Police Care UK traces its roots back to 1926 following the merger of the charities Police Dependants’ Trust and the National Police Fund. Our mission is to reduce the impact of harm on police and their families across the UK.
The Charity is currently undergoing a period of growth and development and has transformed from a traditional benevolent organisation to a leader in the blue light sector. This exciting phase is allowing us to expand both our services and our reach. With our office based in Woking, Surrey, we operate throughout the UK to deliver groundbreaking research, innovation, and evidence-based action that supports the police community in coping with the impact of policing. Our work has included targeted projects within police forces aimed at improving wellbeing as well as providing emotional and financial support to serving and veteran officers, staff, and their families.
Who We’re Looking For:
We are seeking a proactive and highly self-motivated Fundraising Manager to join our team at Police Care UK and make a critical contribution towards our combined annual fundraising target of approximately £1 million.
With knowledge of the funding landscape for first responders, police, mental health, or wellbeing causes, you will take direct responsibility for income from Trusts & Foundations, Major Donors, and legacy fundraising, alongside oversight of our challenge and community events.
With strong research and writing skills, you’ll identify new funding opportunities and produce compelling, high-quality applications. You’ll also bring excellent relationship-building abilities, managing key donor relationships with care and ensuring grant compliance to maximise impact and income.
If you have a strong track record in securing significant income from trusts, foundations, grant-making bodies and major donors, and a commitment to improving mental health outcomes for those who serve, we’d love to hear from you.
Main Responsibilities:
- Develop and deliver a trusts and foundations fundraising strategy to meet agreed income targets.
- Research and identify new funding opportunities from trusts, foundations, and statutory sources.
- Write compelling, tailored funding proposals, applications, and reports.
- Work closely with finance and clinical teams to monitor and report on grant expenditure.
- Organise meetings, presentations, and site visits to engage and inspire funders.
- Provide timely updates, reports, and impact statements to funders.
- Build and maintain strong, personalised relationships with major donors through regular communication and engagement.
- Plan and deliver an effective legacy marketing strategy.
- Champion Police Care UK and the support it provides to our police, their families and the wider police service.
Experience:
- Proven experience in securing significant income from trusts, foundations, or grant-making bodies.
- Experience of raising substantial fundraising income and achieving performance targets.
- Building and nurturing relationships with grant-making bodies.
- Setting and achieving ambitious income targets from major donors.
- Experience or understanding of effective legacy marketing and administration processes.
- Working with the marketing team to showcase donor impact through storytelling and recognition opportunities.
- Working effectively with a wide range of internal and external stakeholders.
- Demonstrable experience of setting, managing and delivering against budgets, reporting on KPIs, variances and re-forecasting.
- Managing multiple deadlines and working under pressure.
Knowledge:
- Knowledge of the funding landscape for first responders, police, wellbeing and mental health causes.
- Understanding of financial budgeting and grant compliance.
- The regulatory environment for charities, Gift Aid, Fundraising Code of Conduct.
- Proficiency in fundraising databases and Microsoft Office.
Skills:
- Exceptional communication skills.
- Strong research skills to identify new funding opportunities.
- Preparing compelling, tailored proposals to inspire significant philanthropic gifts.
- Analyse donor trends and provide insights to enhance major donor fundraising strategies.
- Maintain a pipeline of prospects and manage a calendar of funding applications and deadlines.
- Strong relationship-building skills with funders and internal stakeholders.
- Ability to craft persuasive funding applications.
Additional:
- Pro-active and highly self-motivated.
- The ability to change and adapt to changing needs and circumstances.
- Ability to work collaboratively and to support a skill sharing agenda.
- An empathy with the police service and the welfare needs of police officers and their families.
Hours of work: The basic hours of work are 35 hours, Monday – Friday
Location: Remote
How to Apply: If you’re ready to join a forward-thinking charity that values innovation, empathy, and collaboration, we’d love to hear from you. You will need to submit your CV and a detailed cover letter explaining why you’re the right fit for this role. Applications are assessed on a rolling basis, so please apply as soon as you are able.
Limitations
This job description is neither exclusive nor exhaustive. The duties and responsibilities may vary from time to time in the light of changing circumstances in consultation with the jobholder.
The jobholder will be required to work within the rules and regulations of the Charity and accept the authority of the Chief Executive, who has the discretion to delegate authority to the jobholder and to withdraw it.
Equal Opportunities Policy
The Charity is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. The Charity is committed to providing equal opportunities in employment, and we will not unlawfully discriminate against job applicants, employees of the Charity, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins) religion or belief, sex or sexual orientation.
REF-221397
Position: Head of Data and Business Intelligence
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities. We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our Head of Data and Business Intelligence is a cross-organisational leadership role responsible for improving our use of data and insight. This role involves overseeing impact measurement, data governance, and the effective use of BI tools to support evidence-based decision-making. By driving data maturity and fostering a culture of data and insight driven decision-making, this role will help ensure that the MS Society maximises organisational impact and operational effectiveness through robust data management and analysis.
Our Head of Data and Business Intelligence is responsible for:
- Provide strategic leadership and implement initiatives to improve data maturity and the overall data and insights culture across the organisation
- Develop and implement a comprehensive and organisational-wide data management and BI framework(s) aligned with the MS Society’s mission and organisational strategy
- Act as MS Society’s Data Protection Officer, overseeing compliance with data protection laws and regulations, and acting as the key point of contact for regulatory bodies and data subjects
- Drive adoption and effective use of data management and BI reporting and analysis tools across the organisation
- Collaborate with senior leadership to identify key data, insights, and reporting needs
- Improve and implement an organisational-wide logical data model and taxonomy
- Develop and manage a high-performance data and BI function and ensure practices continuously improves
- Chair a cross-organisational Data and Information Management Group
For this role we’re looking for:
- Experience in a senior data management and BI role, driving up data maturity across an organisation with a variety of disciplines, teams and processes
- Expert knowledge of business intelligence concepts, data visualisation and analytic methods
- Detailed working knowledge of one or more intelligence platforms e.g. PowerBI, and proficiency in SQL
- Experience of developing and managing a technical team, which provides advice and data related services across an organisation
- Experience in training and mentoring staff in the use of data
- Broad knowledge of information and data architecture
- Experience of managing external stakeholders and 3rd party suppliers
Closing date for applications: 9:00am on Thursday 15 May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
PINF is the first charity in the UK that exists to support high-quality journalism. We exist at the cutting edge of charity law and need an experienced charity professional to make sure we do things properly.
As Head of Operations & Governance, you will be responsible for overseeing the back-office operations of the charity. You will be a key point of contact for the team and support the Executive Director to ensure smooth, efficient and compliant operations.
You will be a senior member of the team, responsible for ensuring that PINF operates within its legal and regulatory framework, including in relation to charity, corporate, tax, employment and data protection regulations. The role involves liaising with the Chair, Board of Trustees, Executive Director, legal advisors and regulators to support best practice in financial management, governance, risk management and compliance.
Duties and responsibilities
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Financial Management
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Ensure consistent delivery and quality of finance operations, including transactions processing, which will involve managing a bookkeeping service.
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Prepare and monitor annual budgets, management accounts and project budgets.
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Lead on the financial aspects of fundraising, contract management, and funder reporting. Including managing restricted and unrestricted funding.
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Oversee the process of preparing statutory accounts, including liaising with accountants and auditors.
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Maintain internal controls and policies to protect assets, prevent fraud, and ensure business continuity.
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Participate in the Finance & Fundraising Committee and support the Treasurer to plan and deliver meetings.
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Prepare financial reports for board meetings and engage in board discussions.
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Governance
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Manage our annual governance cycle, working closely with the Chair, Treasurer and Executive Director to ensure legal compliance and to plan and prepare for Board meetings including taking appropriate minutes.
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Manage the organisational risk framework including identifying emerging risks and working with the Executive Director to mitigate them.
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Companies House and Charity Commission filings.
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Develop and maintain a suite of policy to ensure PINF meets its obligations as a charity and an employer.
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Play an active part in board discussion to support good decision making.
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HR
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Manage HR across the organisation; ensuring all HR processes and policies are fit for purpose, up to date and adhere to law, and are understood and implemented across the organisation.
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Manage recruitment processes for all staff.
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Manage the annual leave tracker.
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Operations and administration
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Ensure the smooth running of the organisation by leading operational planning and monitoring progress.
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Lead on relationships and contracts with external suppliers and contractors.
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Ensure PINF has appropriate insurance cover.
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Occasional support with charitable activities (meetings, events, publications, etc.)
Requirements
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A professional qualification in finance, management, law, or a related field and at least five years’ experience relevant to this role.
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Deep understanding of good governance and best practice in the charity sector.
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Understanding of relevant laws relating to employment, data protection and running a charity.
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Sympathy to the aims and objectives of PINF.
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Full professional proficiency in English.
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Right to work in the UK.
Skills and attributes
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Experience of managing charity finances and budgets (Essential). A related finance or accountancy qualification would be desirable.
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Experience of managing operations in a comparable charity or business, with both strategic and day-to-day operational responsibilities.
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Developing HR processes and policies and taking the lead in implementing these across an organisation.
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Developing processes and procedures and making improvements for efficiency and impact.
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Experience of working closely with trustees, non-executives or senior leadership teams.
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Strong oral and written communications skills, including having the confidence to use your expertise to provide feedback and constructive challenge to senior leaders.
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Excellent problem-solving and interpersonal skills.
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Ability to work remotely and independently and to collaborate with others.
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Enjoy being the key point of contact and support in a small, remote team.
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Ability to stay on top of your workload by using relevant software (including Microsoft Office and finance software such as Xero), keeping accurate and up-to-date records, and prioritising between competing tasks.
Please apply using Charity Job. Once you click apply you will be prompted to upload your CV and answer an application question in up to 5000 characters: What do you see as the main challenges facing PINF as a small but ambitious charity, and how will you use your experience to address them as Head of Operations & Governance?
The client requests no contact from agencies or media sales.
Fundraising and Development Manager
We are seeking a proactive and strategic fundraiser to lead income generation and drive real impact for the UK’s national trails.
Position: Fundraising and Development Manager
Salary: £38,000 per annum
Location: Remote (some UK travel required)
Hours: Full time
Contract: 2-year fixed term
Benefits: 25 days holiday per year
Closing Date: Midnight, Thursday 23rd May 2025
Interviews: First round online – 29th May 2025
About the Role
As Fundraising and Development Manager you’ll take the lead on building meaningful relationships with funders and corporate partners, managing grant applications from research to reporting, and developing the fundraising strategy in alignment with organisational goals.
As the sole fundraiser in a small, passionate team, this is a unique opportunity to shape a growing charity’s income generation strategy while championing access to the UK’s finest outdoor spaces.
Key Responsibilities Include:
- Manage and grow relationships with trusts, grant-makers and corporate sponsors.
- Research new funding opportunities and develop compelling applications, including budgets and case studies.
- Develop the charity’s corporate membership offering and lead strategic partnerships.
- Support member organisations with funding opportunities and coordinate a Fundraising Special Interest Group.
- Maintain and develop the CRM system (Beacon) in line with fundraising best practice and GDPR.
- Monitor fundraising KPIs and contribute to annual budgets and business planning.
- Ensure fundraising is ethical, inclusive and legally compliant.
About You
You will be a self-starting, results-driven fundraiser who is comfortable working independently and collaboratively in a small team. You’ll thrive in a dynamic environment and are motivated by the opportunity to help shape an organisation's future.
You will bring:
- A strong track record in securing grants and building corporate partnerships
- Excellent relationship-building skills and donor stewardship expertise
- Strong bid-writing and budget development abilities
- Familiarity with charity CRMs and fundraising compliance
- A creative, adaptable and conscientious approach to fundraising
- Passion for the outdoors and equitable access to nature
Desirable:
- Experience working with membership organisations or infrastructure charities
- Knowledge of government funding and outdoor, heritage or tourism sectors
About the Organisation
The charity is the independent champion of the UK’s National Trails – iconic long-distance walking, cycling and riding routes. Connecting people to nature and the outdoors while advocating for accessible, sustainable trail experiences. Since their formation in 2021, they’ve grown quickly with an ambitious vision for a vibrant, nature-rich trail network used and valued by all.
Other roles you may have experience of could include: Fundraising Manager, Partnerships Manager, Grants Manager, Development Manager, Philanthropy Manager, Income Generation Manager, Corporate Fundraising Lead, Major Donor Officer, Corporate Development Officer, Corporate Fundraising Manager, etc.
With the end of bear bile farming in Vietnam now within reach, Animals Asia is entering an exciting new phase – expanding sanctuary capacity, entering new markets, and securing long-term care for every rescued bear.
Animals Asia has spent over 25 years working to end cruelty and restore respect for animals across Asia. With teams in Vietnam, China, Hong Kong, the UK, and beyond, they combine advocacy, direct rescue, and sanctuary care to create systemic change. Their mission to end bear bile farming – arguably the world’s cruelest form of animal abuse – is almost complete. In November 2023, they opened their third bear sanctuary which will enable them to bring home every last bear and achieve their founding goal in Vietnam by the end of 2026.
Their global fundraising and communications team is driven, well-structured, and rooted in the charity’s deeply held values. Income has been steadily rising since 2017 and they have the people, plans and investment to maintain this growth.
The Trusts and Foundations function has grown substantially since being unified globally in 2020. Income has more than doubled, donor relationships are well-managed, and new business is actively developed. With a 2024 target of $1.3m and strong pipeline visibility, this role focuses on securing and stewarding 5- and 6-figure multi-year partnerships, with particular scope for growth in the US and unrestricted giving.
This is an excellent opportunity for an early career, skilled fundraiser to join a highly collaborative team and benefit from a structured, mature function where ambitious fundraising is supported and celebrated.
As Trusts and Foundations Manager, you will:
- Manage and grow a global portfolio of 5- and 6-figure funders, including multi-year partnerships
- Develop compelling, tailored funding proposals and impact reports, often for donors with limited direct project access
- Deliver high-quality stewardship, with regular updates and relationship-building through video, email, and occasional travel
- Collaborate with colleagues across the organisation to develop powerful cases for support
- Lead on identifying and cultivating new prospective donors through research, network mapping, and strategy input
- Use CRM systems to manage pipelines and track communications effectively
- Support the Global Director of Partnerships and work closely with a peer Trusts and Foundations Manager
- Contribute to delivering the team’s $1.3m target and future growth ambitions
Ideal skills and experience:
- Proven success securing 5-figure+ grants from global trusts and foundations
- Strong written skills, with experience tailoring proposals to global funders and funder motivations
- A confident relationship-builder, who is able to do so remotely and across time zones and cultures
- Highly self-organised, independent, and comfortable managing deadlines and priorities
- Strong understanding of CRM systems and income tracking
- Familiar with the complexities of fundraising for work in Asia or global programme delivery
- Alignment with the mission and values of Animals Asia; sector experience in animal welfare, conservation, or international development is welcome.
Animals Asia are partnering with QuarterFive for this appointment.
Suitable applicants will be contacted by Joe Blythe at QuarterFive.
Prospectus is delighted to be supporting our client in their search for a Head of Finance and Operations who will lead a small dynamic team and strengthen financial and operational functions during a pivotal time of growth for the organisation.
This is a full-time, one-year fixed-term contract based in London (Hybrid). The post is renewable funding dependent. The salary for this role is £65,000 per annum.
The organisation's mission is to support global efforts to eradicate conflict-related sexual violence (CRSV) and strengthen national and international responses to it through research and action on CRSV against men and boys. Working with victims/survivors and in partnership with national and international actors on the ground, the charity undertakes long-term, in-depth work in selected conflict-affected countries, currently Afghanistan, the Central African Republic, Colombia, and Ukraine.
In this role you will report to the Executive Director and lead a hands on, driven small team. You will play a key role contributing both strategically and operationally.
You will take ownership of all aspects of financial management. This includes, financial planning and reporting, preparing management accounts, audits, bookkeeping, budget management, grant reporting, maintenance of financial systems and ensuring compliance with financial regulations.
In terms of operational management, you will work with the Executive Director and support with HR, IT and Digital Security, Risk, Security and Compliance functions.
To be successful in this role, you will have a professional accounting qualification (e.g. ICAEW, ACCA, CIPFA, CIMA and other alternatives) or qualified by demonstrable experience. You will have experience working in NGO’s or organisations being funded primarily through grant funding.
You will have experience in financial reporting, budget management, audit preparation, grant reporting and presenting financial information to stakeholders. You will have a strong analytical mindset. You will be an excellent communicator who has experience liaising with a range of different stakeholders.
You will have experience/strong interest in at least one of the following areas: Human Resources, IT, Risk Management, Compliance, and a willingness to develop your knowledge of these areas.
Desirably, you will have experience dealing with USAID, EU, UN, and other bi-lateral and multi-lateral funding. You will also have experience managing digital tools/software’s and asset registers.
At Ambitious about Autism, we're currently looking for an Online Communities Manager to join our National Services team.
We work together with autistic children and young people, their parents and carers, and our partners to create a world where every autistic child and young person can thrive. Our online communities play a vital role in this vision, helping autistic young people explore their autistic identity, connect with others, and take part in meaningful projects and campaigns. We also provide parents and carers with a safe, supportive space to share experiences, access information, and find solidarity with others.
We're looking for a passionate and creative individual to join us at an exciting time of growth. You'll help us expand our reach, increase diversity, and develop engaging digital content that speaks to the experiences and ambitions of autistic young people and their families.
In this role, you will:
- Lead and develop our online communities to ensure they are safe, inclusive, and empowering spaces
- Create and curate digital content that informs, inspires, and engages our audiences
- Develop partnerships to drive the growth, diversity and reach of our online communities
- Work closely with our participation team to elevate the voices of autistic young people
- Collaborate with marketing and communications to deliver our National Services strategy
We'd love to hear from you if you're committed to inclusion, excited by digital engagement, and motivated to make a difference.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD) and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Job Title: Marketing Manager
Location: Remote
Hours: 35 hours per week
Salary: £45,000
Contract: Permanent
Interviews will be held on 27th May via Teams
What we are looking for:
A skilled marketing professional to join our team and help us improve our brand awareness and reach our target audiences. We’re a charity that delivers services locally but has a national impact and this role will help us grow our reach nationally while supporting the wider team in connecting with our audiences at a more local level.
We’re looking for someone who can put strategy into action and, importantly, track performance. You’ll have experience in line management or have led a similar-sized marketing team, so you’re comfortable providing support and guidance to develop people and help them achieve their KPIs. As a small team, you’ll be comfortable being hands-on and able to deliver impact with limited resources.
You’ll take the lead on developing concepts for campaigns to achieve our goals and support your team to deliver projects that optimise and improve our channels. As a creative thinker, you’ll know what makes compelling content. As you keep up with marketing trends and use data insights, you’ll know when to shift strategy to drive channel performance. You’ll be responsible for our estate of digital assets and you’ll manage the day-to-day relationship with our digital agency. You’ll work with them to ensure we’re making the most of our Google Ad grant and that our website is optimised.
Passionate about accessibility you’ll use your marketing skills to co-produce campaigns and content with our lived experienced experts that help encourage people to join our services, work in our teams and advocate for the rights of the people we support.
Key Purpose of the Role:
To develop and lead marketing strategies and plans to support our organisational aims
Essential Criteria
To thrive in this role, you must have:
- Previous experience in a marketing role
- Line management experience where you’ve supported someone to meet objectives and KPIs
- Adept at using data and insights to devise effective strategies
- Experience of delivering marketing, digital and communications campaigns
- Experience of delivering against and reporting on KPIs
- Demonstrable experience of SEO, PPC, social media and email marketing
- Strong knowledge of GA4
- Proven track record in utilising paid channels, including Google and Meta Ads
- Excellent interpersonal skills with the ability to manage the needs of both internal and external stakeholders
- Experience of managing multiple projects whilst still meeting deadlines
- Excellent problem-solving skills with the ability to develop creative solutions with limited resources
- A flexible approach to working and a willingness to support colleagues across the organisation
- Alignment with United Response’s values and a commitment to delivering our vision and mission
Desirable
- Experience of working in a marketing or communications role in social care
- Experience of the management and development of brand strategy
- Experience leading and coaching a similar sized team
Benefits
At United Response, we recognise and reward your contribution with:
- Annual Leave: 25 days of paid leave plus 8 bank holidays (pro-rated for part-time roles).
- Career Development: Fully funded training and recognised qualifications.
- Financial Security: Pension and life assurance benefits, alongside enhanced maternity and paternity pay.
- Wellbeing Support: Free access to occupational health, physiotherapy, and counselling services.
- Recognition Programs: Celebrate achievements through our UR Stars Recognition Scheme.
- Discounts: Savings at over 3,500 retailers via our online shopping platform.
- Travel Support: Season ticket loans for commuting.
- Referral Incentives: Rewards for introducing friends to our team.
About Us
United Response is a leading national charity, passionate about empowering individuals to lead fulfilling lives. We are committed to promoting independence, inclusivity, and equality for all, breaking barriers to ensure everyone can live, work, and socialise in their communities.
Our core values Creativity, Strength, Honesty, Responsiveness, and Unity drive everything we do.
Equal Opportunity Employer
As a Disability Confident Leader, United Response is committed to creating an inclusive recruitment process. We guarantee interviews for disabled applicants who meet the minimum criteria.
The client requests no contact from agencies or media sales.
Position: Senior Designer (Digital and Content)
Hours: Full time (35 hours a week)
Contract: Fixed- term maternity cover until 31 July 2026
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2*, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’ve got a great opportunity for a Senior Designer to join our talented and creative Digital and Content Team.
Working closely with the Creative Content Lead and Brand team, your role will be key to elevating our visual presence and impact across digital and print.
You’ll be a team-player and a seasoned pro at responding to briefs of all shapes and sizes, from producing visual and creative content for our social media channels and digital platforms, to designing print assets for events.
Your role will be to champion user-centred design and high creative standards, working with teams and the MS community to produce and create content that is impactful and accessible.
You will be adept at managing your own workloads and production timelines, as well as possessing strong organisational skills.
Closing date for applications: 9:00 am on Friday 16 May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Location: Hybrid working between the Aldgate, London office and home.
Are you passionate about developing personalised supporter journeys and stewardship plans? Do you have experience in delivering these across multiple channels specifically digital? We’ve invested in our technical capabilities and how we communicate with our digital donors to improve engagement and lifetime value and we’re looking for an exceptional Individual Giving Manager to develop and maximise our retention strategy and activities.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
You will develop retention strategies and deliver plans across regular giving, lottery and cash supporters including developing and launching a mid-value programme. You will also manage the online shop. Using digital channels along with direct mail, SMS and telemarketing you will improve supporter loyalty and lifetime value. You will also manage one direct report, the Individual Giving Officer.
You will bring digital expertise and show how you work within a test and learn environment. You will demonstrate a supporter-led and evidence approach that is based on insight. You’ll be creative and curious, looking internally and external for inspiration and ideas. You’ll also be responsible for budget management and play a pivotal role in delivering ambitious targets in the Supporter Giving + Legacies team.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
· Can this be stopped?
· How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors, such as Sir John Major and Frances Segelman.
We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.
As Assistant Donation Hub Manager, your primary purpose is to support the efficient and effective operation of our Donations Hub, ensuring that all incoming stock is sorted, processed, and distributed in line with the needs of our retail and ecommerce operations.
You will work closely with the Operations Manager to manage a complex and varied stock flow coming from multiple sources - including in-store donations, house clearances, home collections, corporate and community events, and direct drop-offs from the public. A key part of your role will be to ensure these donations are processed efficiently, assessed for maximum value, and appropriately segmented to drive income across our 14 shops and online platforms.
This is a highly practical and physical role that requires strong organisational skills and a deep understanding of operational logistics. You’ll be responsible for ensuring timely fulfilment of shop orders, maintaining high standards of stock quality by both sorting incoming donations from shops, allocating corporate donations and supporting the movement and dispatch of goods in a way that maximises efficiency and minimises waste.
You’ll lead day-to-day activities in the hub, supervising volunteers and working collaboratively with drivers to deliver an excellent internal service to shop teams. You will also act as a key support for community-facing donation activity - helping to deliver excellent service during home collections, managing local donor interactions at the warehouse, and assisting with the logistics of house clearances.
Flexibility will be vital, as the role will operate across a seven-day rota and may require you to deputise for the Operations Manager or drivers when needed. Experience in a charity retail setting, excellent customer service and relationship-building skills, and a general understanding of charity retail would be a distinct advantage. A full UK driving licence is also highly desirable.
This role offers the opportunity to play a key part in the growth and success of our retail network and the wider mission of Fight for Sight: to Save Sight. Change Lives.
Responsible to
Operations Manager
Direct reports
None
Working hours and contract
35 hours per week, working across a flexible seven-day rota
Salary
£25,207 per annum (London Living Wage)
Location
Attending to all the shops around London, from Hampton Hill in the West to Crouch End in the north. Our Donations Hub is currently located within West Norwood, with a second small warehouse attached to our West Norwood Shop.
How to Apply
Please submit your CV and an up to two page supporting statement which evidences the specification with subject header - Assistant Donation Hub Manage
Role Responsibilities
· Support the day-to-day running of the donation hub, ensuring a smooth, accurate and timely flow of donations through the hub
· Oversee and participate in the physical sorting, quality checking, and categorising of stock in line with stock standards and retail priorities
· Prepare and fulfil stock requests from shops and ecommerce channels, ensuring timely and accurate dispatch
· Maintain clear, efficient systems for inventory tracking and stock distribution
· Deputise for the Operations Manager as required, supporting wider operational priorities
· Ensure all machinery and warehouse equipment is fit for purpose, reporting faults and maintaining safety standards
· Coordinate with drivers and retail staff to organise timely deliveries, collections, and transfers between locations
· Step in to cover driving duties as required (subject to driving licence)
· Load vans safely and efficiently, ensuring optimal routing for stock movement
· Maintain roadworthiness and cleanliness of retail vehicles, completing regular checks and liaising on repairs or servicing
· Support waste management processes to reduce landfill and maximise recycling or resale potential
· Supervise, train, and support volunteers in daily warehouse activities, including sorting and logistics
· Create a positive, inclusive environment where volunteers are valued, recognised, and supported
· Define clear volunteer tasks and responsibilities in line with operational needs
· Assist in volunteer recruitment and onboarding in partnership with the Volunteer Engagement Manager
· Deliver excellent internal service to retail shops and ecommerce, responding to stock needs and changes with flexibility
· Provide a professional and friendly experience for public donors during drop-offs, collections, or house clearances
· Support and represent Fight for Sight during home collections and local engagement initiatives
· Promote and encourage donations through strong community-facing presence and service
· Ensure the Donations Hub operates in line with all health and safety standards, including proper manual handling, use of equipment and fire safety
· Carry out regular H&S checks, reporting hazards and ensuring safe working practices
· Adhere to data protection, safeguarding, and secure stock handling procedures
· Ensure all practices within the hub are in line with Fight for Sight’s Safe, Legal & Secure requirements
· Contribute to data tracking on stock volumes, processing times, and donation sources to help drive improvement
· Contribute to achieving KPIs related to stock value, waste reduction, ecommerce contribution, and volunteer hours
· Work with the Operations Manager to identify opportunities to improve donation hub processes, stock handling efficiency, and volunteer engagement
· Provide feedback and insights to the Operations Manager to support continuous improvement
Other
· Keep up to date with developments in the sector and key new initiatives in our field.
· To work at all times in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.
Person specification
Desirable skills, knowledge & experience
· Previous experience in a warehouse, stockroom, logistics or charity retail environment
· Demonstrated experience in leading or supervising volunteers or small teams
· Excellent organisational and time management skills
· Ability to prioritise workload in a busy environment with changing demands
· Comfortable with physical work including lifting, sorting and operating equipment
· Strong IT skills (Microsoft Excel, Word, ability to learn existing systems)
· Managing multiple workstreams and deadlines.
Qualifications
· Full UK manual driving licence
· GCSE C or equivalent in Mathematics and English
Personal qualities
· An understanding of and commitment to the sight loss community
· Strong verbal and written communication skills
· Flexible, motivated, and able to manage a varied workload with a practical, can-do attitude
· Personable, with excellent listening skills
· Calm under pressure and solution-oriented
· Commitment to excellent customer service and volunteer experience
· Excellent accuracy and attention to detail
· Highly organised with ability to plan effectively and allocate resources appropriately.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Apprenticeships scheme, study leave and financial support for training & development
· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
· An active Social Committee and staff events
Application & Interview process
See above for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.
Successfully shortlisted applicants will be invited to interview TBC
The interview process is planned as follows: TBC
· 1st Interview: TBC
· 2nd Interview and an informal meeting with trustees and colleagues: TBC
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight and Vision Foundation we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
The client requests no contact from agencies or media sales.