Resourcing advisor jobs

Do you have significant experience of working in an employee relations, case management and policy focused role, including strong knowledge of employment law?

We are recruiting for an Employee Relations (ER) Manager to provide guidance and practical support across the charity in all employee relations matters.  Supported by a HR Advisor and working closely with the HR Business Partnering team, you will direct the workflow, coach for performance, and ensure the consistent delivery of high-quality case management. 

What does this role do?

As ER Manager, you'll:

• oversee the management and resolution of employee relations cases including grievance, disciplinary, performance, and capability investigations, hearings and appeals with professionalism, integrity and compliance
•  lead on allocation and monitoring of casework, ensuring timely and accurate resolution, providing coaching, support and guidance 
• manage complex or sensitive cases or investigations to ensure consistency and objectivity and appropriate outcomes 
• manage, develop and coach the HR Advisor
• deliver continuous improvement in all aspects of ER for the benefits of all stakeholders, through collaboration with colleagues across the People directorate.

Could this be you?

To be successful in this role you'll have significant experience of working in employee relations, including managing complex or sensitive cases, with sound decision making based on in-depth knowledge of employment law, HR best practice, and equality legislation.  

You'll be a people focused, credible and assertive subject matter expert with strong relationship-building and stakeholder management skills, and experience of portraying complex issues and problem-solving initiatives in a ‘user friendly’ format.   

You'll be skilled in training, coaching and developing HR and business stakeholders on ER matters, to share your knowledge and increase their capability, and you'll have experience of using and analysing data to inform and influence business decisions.  

What does this team do?

The People directorate delivers a first-class service to the organisation and our 1,600 employees across the country. We work across all people related activities including resourcing, pay and benefits, payroll, learning and development and employee engagement as well as providing pragmatic and principled guidance on individual people issues.

The HR Business Partnering and Advisory Services team works closely with leadership and line managers across the organisation to provide tailored HR advice and guidance, identifying risks and opportunities in people activities and supporting with formal and informal employee relations cases.

Interviews for this role are scheduled to take place on 19th February 2026.

About the Role

As part of our People and Culture Team, you will play a key role in providing a comprehensive and first-class recruitment and onboarding service to the College and all prospective candidates. 

This includes, being the first point of contact for managers, candidates and new starters, working with hiring managers to ensure that they are equipped with the knowledge, skills and resources to attract and recruit the best talent for their teams and ensuring the College remains competitive and attractive in the external market.

Key tasks and responsibilities include (but are not limited to):

• Act as the first point of contact for all recruitment queries and advice
• Manage the end-to-end recruitment process for all College vacancies
• Advise hiring managers on recruitment and selection processes from role release to offer, in line with the College’s Recruitment Policy, promoting EDI at all times
• Identify suitable job boards and platforms for advertising vacancies
• Manage the RCoA Careers page, ensuring it is engaging, up to date and fit for purpose
• Liaise with candidates (internal and external) and coordinate telephone, face-to-face and remote interviews and assessment days
• Manage the onboarding process, ensuring all pre‑employment checks are completed efficiently and in a timely manner

About You

You will have strong, in‑house recruitment experience, having managed the full end‑to‑end process from role release through to onboarding. You will also have strong stakeholder management skills, with the ability to build positive working relationships at all levels, and experience administering HRIS or Recruitment Management Systems.

You will be able to work independently and proactively within a small team, demonstrating excellent organisational skills, strong attention to detail, and effective written and verbal communication. You will also have a sound understanding of HR legislation, policy and best practice, and be proficient in Microsoft 365 applications, particularly Excel, Word, PowerPoint and SharePoint / OneDrive.

The Package

This is a part-time (21 hours a week), permanent position with a competitive employee benefits package, which includes (but is not limited to):

• 16 days of annual leave, plus bank holiday
• 1 additional paid day of leave for the purpose of celebrating your birthday
• Healthcare support through Benenden Health
• Up to 12% pension contribution
• Hybrid and flexible working
• Wellbeing hour once a week
• Cycle to work and employee discounts schemes
• Training and development opportunities
• Access to Mental Health First Aiders and Employee Assistance Programmes

About the College

The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

At RCoA Equality, Diversity and Inclusion I is a core part of our culture, so it is important to us that this is reflected in everything that we do. We welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change.

Applicants must reside and have the right to work in the UK. No agencies please.

Location: Birmingham or London (40-60% of your week will be spent in the office)

1st stage interviews: 16th & 17th February

2nd stage interviews: 26th & 27th February

This is your chance to make a real impact behind the scenes of a charity that changes young lives every day. You’ll empower managers to lead with confidence, navigate complex people challenges, and help shape a culture of fairness, inclusion and support across the Trust.

You’ll handle a varied caseload, influence policy, coach leaders, and contribute to our vital EDI agenda, all while working with a passionate, expert People & Learning team. You will also If you thrive on listening empathetically, solving problems, influencing change, and believe in the power of good people practices creating positive outcomes, we’d love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Employee Relations Advisors? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Employee Relations Advisors! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from. 

Job Description

We’re looking for an HR Advisor to join our HR Business Partnering team and make a real difference in a mission-led organisation. In this role, you’ll support the delivery of a professional, high-quality HR service to the Caring Services directorate, working closely with HR Business Partners to help managers and teams navigate a wide range of people matters.

You’ll provide trusted, practical advice to managers and employees on the full spectrum of HR and employee relations issues, underpinned by sound employment law knowledge and best practice. From managing absence and performance issues to supporting formal ER processes, you’ll play a key role in enabling managers to act confidently, fairly and consistently. 

This role offers a collaborative environment with strong support from your Business Partnering colleagues, while also providing significant flexibility and autonomy in managing your daily responsibilities.  

Your Impact: 

• Working in partnership with HR colleagues to deliver a responsive, high-quality HR service aligned to regional needs and wider organisational objectives. 

• Providing professional advice and hands-on support to managers on misconduct, capability, absence and performance matters, including acting as the HR representative at disciplinary and performance meetings. 

• Proactively managing short- and long-term sickness absence cases, liaising with Occupational Health and supporting managers to take appropriate action. 

• Preparing and analysing HR management information and reports to support senior leaders in identifying trends and developing effective action plans. 

• Working closely with Payroll and HR Services to resolve queries within agreed timescales and ensure a smooth employee experience 

• Supporting local recruitment activity, HR workshops, and project work as required. 

Key Criteria: 

• Solid experience in a generalist HR role, providing advice to managers on best-practice HR approaches, including change management. 

• Recent experience working in a fast-paced, multi-site organisation. 

• Strong communication and interpersonal skills, with the confidence to handle sensitive and complex employee relations situations professionally and tactfully. 

• Excellent organisational and time-management skills, with the ability to manage competing priorities and work autonomously. 

• Good working knowledge of current employment legislation and its practical application. 

• Experience working with trade unions is desirable. 

• Experience within healthcare, social care or the charity sector is an advantage, but not essential. 

• CIPD qualification (or working towards one) or equivalent practical experience. 

Please see the full job description . 

Additional Information

Application & Interview Process 

• As part of your online application, you will be asked for a CV and complementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. 

• Close date for applications: 8 Feb 2026. We encourage you to apply early as we may close the application process sooner, once we receive enough qualifying applications. 

Salary: £30,000-35,000 per annum, depending on experience 

Contract:  Permanent, 35 hours per week 

Based:  Home-based in Wales and the Southwest with regular travel to our Wales Hospice and Tiverton offices. 

Benefits you’ll LOVE: 

• Flexible working. We’re happy to discuss flexible working at the interview stage. 

• 25 days annual leave (exclusive of Bank Holidays) 

• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) 

• Loan schemes for bikes; computers and season tickets 

• Continuous professional development opportunities. 

• Industry-leading training programmes 

• Wellbeing and Employee Assistance Programmes 

• Enhanced bereavement, family friendly and sickness benefits 

• Access to Blue Light Card membership 

• Subsidised Eye Care 

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

AllChild is embarking on an ambitious five-year growth strategy, expanding into two new locations each year. To support this journey, we’re looking for a talented and people-focused recruitment professional to help us attract and hire exceptional individuals who will shape our future.

In this role, you’ll take ownership of the full recruitment lifecycle, working closely with hiring managers to understand their needs and deliver impactful talent solutions. From sourcing and attracting top talent to ensuring a positive, engaging candidate experience, you’ll play a key role in building teams that drive success and reflect our values.

You’ll also act as a trusted advisor to the business, translating organisational goals into effective hiring strategies. Beyond recruitment, you’ll contribute to the development of AllChild’s Learning and Development offering, partnering with stakeholders to enhance our approach and foster a strong culture of continuous learning and growth.

At AllChild, we value innovation, collaboration, and professional development. We’re committed to giving our people the tools, support, and opportunities they need to thrive.

If you’re passionate about building high-performing teams, connecting people with meaningful career opportunities, and creating pathways for individual success, we’d love to hear from you.

For further information and details on how to apply, please visit our website via the Apply button.

Closing date: 23 February 2026.

Are you an enthusiastic, resilient, and committed HR Advisor looking for your next challenge? 

We are looking for an experienced HR generalist who also has experience of employee relations and writing people policy within a not for profit environment?  Are you familiar with working within a unionised environment. If so, we would love to hear from you.

The ideal candidate will be a strong team player, creative and solutions focused with the ability to think innovatively and respond flexibly to changing situations. You'll be the first point of contact for HR queries, responding via in-person meetings, MS Teams, phone, and email. Your excellent interpersonal and communication skills will help you build strong working relationships across the organisation.

You will have proven experience working in a busy HR environment with solid understanding of HR policies, employment law, and best practices. Importantly, you will also be experienced advising on employee relations issues. Managing an active caseload effectively, you’ll be organised and have great problem-solving skills.

Please apply here in the first instance with a cover letter that demonstrates your policy writing, and/or ER caseload experience.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and we are happy to make reasonable adjustments to enable all interested candidates to apply. If you need any support with your application, please contact Catherine Bunting at Prospectus.

We are looking to recruit an experienced HR Advisor to provide comprehensive HR support. You’ll play a key role in supporting the employee experience, providing top-notch support to all teams in the organisation and be comfortable working with all levels of seniority.  

Experience of employee relations will be pivotal in supporting the organisation as we transition to a unionised environment. As a trusted advisor, you will have sound employment law knowledge and be comfortable with challenging conversations, supporting managers with any issues such as sickness absence, capability or a disciplinary procedure. 

You’ll ensure that recruitment costs are kept to a minimum, work with recruitment managers to ensure vacancies are advertised following internal processes and ensure employment contracts are finalised before onboarding starts.  You'll also be happy using systems to assign training to new joiners and to existing staff, keeping records of courses and ensuring that safeguarding training is completed.

Bringing your experience of HR and a willingness and enthusiasm to the role,  you will proactively seek to continually improve yourself and the role, championing a culture of service excellence, as well as taking ownership and accountability of your workload.

Please refer to the job description for further information. If you have any questions please email us.

In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

The Centre is an equal opportunities employer.  We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children.  We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in the work of the Centre and to welcome and support volunteers with whom they work.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and, for this role, to undertake a basic DBS check.

Applicants must have the right to work in the UK. We are unable to sponsor visas.

Benefits

· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)

· Discretionary wellbeing and celebratory days

· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%

· Life assurance cover (after probation passed)

· Employee assistance programme

· Season ticket loan

· Training and development opportunities

· Access to Blue Light Card discounts

How to apply

Send your cv and cover letter.  To ensure fairness at all stages of the process, please don’t send your application to any other email address at the Centre

Closing date for applications: Monday 2 February, 9am
Interviews will be held mid-end February

Please note that a short test will form part of the interview process, if you are shortlisted details will be provided to you in advance.

If you’ve not heard from us three weeks after the closing date, please assume you have been unsuccessful on this occasion.

We're looking for an experienced and proactive HR Advisor to join our team on a 12-month fixed-term contract, starting as soon as possible. This role is ideal for someone who is confident working independently, enjoys building strong relationships, and can provide high-quality HR support across a regional workforce.

As our HR Advisor, you'll provide practical, people-focused guidance to managers and employees across a variety of HR areas. You'll work primarily from home, with very occasional travel to sites within the region (typically in Kent and surrounding areas)

Key Responsibilities

• Provide day-to-day HR advice on employee relations matters, policies, processes, and best practice
• Support managers with sickness, performance, conduct, and capability cases
• Guide and coach stakeholders to build confidence in managing people-related issues
• Coordinate and support HR processes including onboarding, contract changes, and employee lifecycle administration
• Work collaboratively with the wider HR team on projects and continuous improvement initiatives
• Maintain accurate HR records and ensure compliance with legislation and company policies

We're looking for someone who is:

• Experienced in an HR Advisor or similar generalist role
• Confident managing ER cases from start to finish
• Knowledgeable about UK employment law and HR best practice
• A strong communicator, able to build trust and credibility quickly
• Self-motivated, organised, and comfortable working remotely
• Ideally based in Kent or nearby for ad-hoc travel to local sites

CIPD qualification for this role is not essential.

Location: Hybrid (Weekly travel to West Division Centres & London for monthly team meetings)
Hours: 35 hours, Monday to Friday
Contract type: Permanent
Salary: £30,321.51 - £36,689.03 (depending on location, experience and skills)

About the Role 
We’re looking for a proactive and professional HR Advisor to join our People team. In this role, you’ll provide expert advice and support on a wide range of HR matters, including employee relations, performance management, and compliance. You’ll focus on our stakeholders and work closely with managers and colleagues to ensure policies, procedures, and best practices are followed, while driving initiatives that add real value to our organisation.

Key Responsibilities

• Act as first point of contact for HR advice on policies, processes, and employee relations.
• Support managers with complex ER issues such as absence, disciplinary, and grievance cases.
• Promote self-service for HR systems and processes, and coach managers where needed.
• Assist with annual appraisal and salary review processes.
• Oversee sickness reporting, occupational health referrals, and compliance checks.
• Provide HR system support, reporting, and payroll administration.
• Contribute to HR projects and policy development.

What We’re Looking For

• Strong ER and HR advisory experience, ideally in a multi-site environment.
• Excellent knowledge of UK employment legislation and best practice.
• Ability to manage complex ER cases with confidence and professionalism.
• Strong communication and relationship-building skills.
• Organised, proactive, and solutions-focused approach.

Why Join Us? 

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

Financial Benefits

• Competitive salary
• Up to 5% employer pension contribution
• Fast expense reimbursement (within 10 days)

Work-Life Balance

• 25 days annual leave + your birthday off
• Family-friendly policies

Rewards & Perks

• Long service recognition
• Discounts at 4,000+ retailers via Blue Light Card

Health & Wellbeing

• 24/7 GP access
• Employee Assistance Programme

Career Development

• Paid training and development
• Accredited apprenticeships
• Clear progression pathways

The Role
We are looking for a Education & Early Years Senior Adviser to use your expertise to influence professional practice, systems and policies to improve outcomes for deaf children in early years and education. You will champion Family Centred Early Intervention (FCEI) Principles both internally and externally and embed learnings from the latest research on meeting the needs of deaf children.  
 
What you'll do

• Use your expertise to influence professional practice, systems, and policies to improve outcomes for deaf children in early years and education.
• Champion Family Centred Early Intervention (FCEI) principles internally and externally.
• Embed insights from the latest research to meet the needs of deaf children.
• Focus primarily on England, with flexibility to support UK and international contexts using transferable expertise.
• Engage with the education sector and represent NDCS at key forums (e.g., BATOD, NATSIP).
• Collaborate with external partners to strengthen impact and reach.
• Work with the Activate Chapter to develop strategic resources for decision-makers, including policy materials and consultation responses. 

 
What you'll need

• Deep understanding of early years systems and support for children with disabilities and additional needs.
• Appreciation of devolved systems and ability to represent NDCS in forums across the UK.
• A collaborative mindset and commitment to improving outcomes for deaf children.
• Capability to adapt within a changeable environment.
• Strong digital skills and a sound understanding of agile values & principles.
• A criminal record check / DBS disclosure (if offered the position).

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

 
What we do
 
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

Disability Confidence
 
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
 
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.

We are actively recruiting for a permanent HR Advisor to join a prestigious and growing organisation based in South London. Working closely with the Head of HR and HR Business Partners, you will have responsibility for providing a high quality, first line generalist HR advisory service to a specific business area, providing up to date and informed HR guidance and support on HR policies, processes and systems.

You will support on complex cases and assist Employment tribunals where appropriate as well as supporting with end to end employee lifecycle processes, whilst providing a proactive and responsive recruitment service for managers and assisting with the development and implementation of Human Resources policies and procedures.

This is an excellent opportunity to join a proactive and close knit team , where you will be given responsibility and autonomy within your role. Excellent interpersonal skills are required, as well as a flexible approach, some travel to other local sites will be required, however we do also provide hybrid working arrangements as well.

Employee Relations Advisor

Location: London – Hybrid working (2 days per week in the office)

Contract: Permanent

Salary: £36,000-£39,000 (depending on experience)

Make a real impact through brilliant people management

Goodman Masson are excited to be recruiting an Employee Relations Advisor to join a busy, values-led organisation delivering a high-quality, proactive HR service. This is a fantastic opportunity for an experienced HR professional who thrives in a fast-paced, customer-focused environment and is passionate about enabling managers to get the very best from their people.

You’ll be joining a large and very supportive ER Advisor Team of around 15 and partner closely with managers across the business, providing expert, pragmatic advice that drives performance, builds capability and minimises employee relations risk.

What you’ll be doing

As an Employee Relations Advisor, you’ll play a pivotal role in delivering an effective and responsive HR service. Your key responsibilities will include:

• Partnering with managers to improve people management capability and confidence
• Providing expert advice and coaching on employee relations matters, including absence, performance, wellbeing and employee engagement
• Managing disciplinary and grievance cases independently, ensuring fair, consistent and legally compliant outcomes
• Supporting organisational change projects, including restructures, consultations and redundancy processes, in line with policy and employment law
• Building strong, trusted relationships with stakeholders across the organisation to deliver practical, customer-focused HR solutions
• Working closely with HR Business Partners, Recruitment teams and external providers to deliver joined-up people solutions
• Ensuring HR policies are up to date, legally compliant and consistently applied
• Maintaining accurate HR records and systems (including iTrent) and supporting KPI reporting
• Identifying risks and gaps in ER processes and proactively recommending improvements
• Supporting establishment budget management within relevant business areas

What we’re looking for

We’re looking for a confident, credible HR professional who enjoys working collaboratively and isn’t afraid to take ownership. You’ll bring:

• CIPD qualification (or equivalent relevant experience)
• Strong technical knowledge across employee relations and employment law
• Proven experience managing disciplinary and grievance cases independently (essential)
• Housing Association experience – highly desirable
• Public Sector experience – highly desirable
• Exposure to complex ER casework (desirable but not essential)
• Demonstrable experience influencing and advising senior managers
• Excellent written and verbal communication skills
• Strong organisational and project management skills, with the ability to multitask and meet deadlines
• A proactive, solutions-focused approach and commitment to continuous improvement
• High levels of IT literacy, including advanced use of HR systems and MS Office
• Coaching qualification (desirable)

The organisation is looking for the successful candidate to start ASAP but are happy to wait up for a month notice period for the right candidate.

People Advisor - Employee Relations
 

Join us as our next People Advisor – Employee Relations and make a difference
 
At Transform, we believe people do their best work when they are supported to be their best selves at work. As our People Advisor – Employee Relations, you’ll work in partnership with managers and colleagues to guide and enable fair, clear and confident people decisions. Through a fair, respectful and values-led approach, you’ll help create positive workplace experiences while addressing issues consistently and with integrity.
 
At Transform Housing & Support, we believe everyone deserves the opportunity to live independent and fulfilling lives. We provide housing and support to socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton.
 
Come and join our People Team, where you’ll play a vital role in shaping positive employee experiences and strengthening people leadership across the organisation. This is an exciting opportunity to work at the heart of the business, supporting managers through complex people matters while helping to embed a fair, values-led approach to employee relations.
 
If you’re looking for a role where no two days are the same and where your expertise genuinely makes an impact, Transform could be the place for you.
 
Salary: £30,270 per annum (based on £40,000 full-time equivalent,)
Location: Leatherhead (with agile working)
Hours: Part-time – 28 hours per week
 
What you’ll be doing

You’ll be joining our People Team, a collaborative and supportive group working closely with leaders and managers across Transform. As our People Advisor – Employee Relations, you’ll act as a trusted partner, providing practical, balanced advice that supports timely, fair and consistent outcomes.
 
This is a hands-on role where you’ll manage a varied ER caseload while also helping to build manager confidence and capability, using insight and data to drive continuous improvement.
 
A little more about your day as a People Advisor – Employee Relations:

• Managing a diverse employee relations caseload, including conduct, capability, grievance, attendance, probation and wellbeing matters.
• Coaching and advising managers, helping them understand risks, options and best practice so they can make confident, values-led decisions.
• Supporting and, where appropriate, leading complex or sensitive investigations in partnership with the People Manager.
• Producing high-quality documentation, reports and formal correspondence, ensuring accuracy, consistency and confidentiality at all times.
• Using people data and trends to identify emerging risks, inform decision-making and support proactive interventions.
• It’s an exciting time to join the People Team as you’ll also be involved in developing manager capability, improving employee relations processes strengthening our culture and colleague experience.
 
What you’ll need
 
To be successful in this role, you will need:

• Proven experience managing a broad range of employee relations casework.
• Strong working knowledge of employment law and confidence applying it in practice.
• Experience coaching and supporting managers to address people issues early and effectively.
• Excellent written and verbal communication skills, with strong attention to detail.
• Tick most of the boxes? If you’re excited by the role and can do most of what we’re looking for, we encourage you to apply – you could be exactly who we need.
 
How we’ll set you up for success

We want you to feel confident and supported from day one. You’ll complete a tailored induction programme that includes a blend of online learning, in-person training and shadowing, alongside ongoing coaching and support from the People Manager and wider People Team.
 
Why work at Transform

Transform is a place where everyone is valued. We focus on outcomes and offer flexibility where possible to help colleagues balance their work and personal lives.
 
Our benefits include:

• 28 days annual leave per annum, plus bank holidays (pro rata for part-time roles)
• An additional wellbeing day each year (pro rata)
• Defined contribution pension scheme
• Interest-free staff loans
• The option to buy or sell up to five days’ annual leave
• Life assurance cover
 
What’s next

At Transform, we celebrate diversity and are committed to creating an inclusive workplace where everyone feels they belong. If you share our values and are passionate about making a difference, we’d love to hear from you.
 
If you need any adjustments during the application or selection process, please let us know and we’ll be happy to help.
 
We review applications as they are received and may interview before the closing date, so we encourage you to apply as soon as possible to avoid missing out.
 
You may also have experience in the following: HR Officer, HR Executive, HR Administration, Human Resources Administrator, HR Assistant, Human Resources Assistant, Payroll, Accounts, Finance, HR Administrator, HR Generalist, Human Resources Generalist, HR Support
 
REF-226 268

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. 

Team Background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. 

Scope of Role

The Traineeship will last for 6 months. This role involves gaining practical experience by observing and participating in interviews to understand clients' financial problems, researching options, and helping clients make informed decisions. 

Key Responsibilities

1. Accurate, Effective, and Individually Tailored Advice

Work under supervision to observe and learn how to provide effective debt advice, including interviewing clients, researching options, and empowering clients to make informed decisions. 

2. Detailed Case Records

Assist in maintaining detailed case records, ensuring all work meets auditing and quality standards, and meets funder requirements. 

3. Training and Development

Complete a structured training programme within the six-month period, covering technical debt advice, client management, and financial regulations. . 

4. Teamwork

Be an active member of the team, identifying opportunities for your development and contributing to collective goals. 

5. Travel

Travel across London as required, with occasional travel across the UK. 

6. Other

Undertake additional tasks as delegated by Management.

Person Specification

1. Experience and Skills

• Willingness to work towards obtaining an accredited qualification in debt advice.
• Basic IT and telephone skills, and ability to use an online-based Client Management System (CMS) to deliver advice across multiple channels and maintain case records.
• Ability to give and receive feedback objectively and sensitively.
• Ability to work as part of a team and be open to receiving feedback and learning from others.
• Ability to build and maintain positive relationships with all staff members.
• Excellent written and verbal communication skills.
• Competence in handling sensitive information with discretion and maintaining confidentiality.
• Ability to handle and support vulnerable clients with empathy and sensitivity, ensuring their needs are appropriately addressed.

2. Personal Attributes

• High level of professionalism and integrity.
• Ability to work independently and proactively without supervision.
• Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
• Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives.
• Commitment to empowering others by sharing knowledge and enabling action.
• Strong alignment with Toynbee Hall’s mission, strategy, and values.
• Willingness to participate in training and develop further understanding in areas such as safeguarding.
• Willingness to work from our advice locations to shadow experienced advisors in both face-to-face and call centre settings.

Desirable Criteria

• Previous experience of giving advice (not necessarily debt advice).
• Ability to speak more than one language.

Please download the full Job Description for more details.

Our Benefits

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays)
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the Policy