Resourcing advisor jobs

Join us as our Senior Legal Aid Advisor. We will always stand by people standing up to an unjust immigration system. We provide a safe haven for people to rebuild their lives and our Senior Legal Aid Advisor role is a key part of that. Sitting in the immigration team, you will work on our Legal Aid contract alongside a team of Immigration Advisors working on a mix of grant funded projects for migrants unable to afford private representation. You will work within a supportive environment, reporting to our Immigration Manager, and be able to develop your areas of expertise. We’re a small and colaborative team so you will have the opportunity to work closely with other members of the organisation. 

Main Roles

• Manage a full caseload of complex immigration matters funded by legal aid, including asylum, human rights, and deportation cases.
• Ensure compliance with regulatory and contractual obligations (IAAS, SRA, LAA).
• Complete funding applications, manage provider submissions, track time, prepare and submit legal aid bills and ensure compliance with LAA obligations.
• Provide ad hoc supervision, mentoring or training to members of the immigration team working on related immigration matters.

Please download our application pack to find about more about the Senior Legal Aid Advisor Role.

Are you passionate about supporting victims of domestic abuse and making a real difference in their lives? Join our hardworking and dedicated team as an Independent Domestic Violence Advisor (IDVA).

As an IDVA you will provide support to standard and medium risk victims of domestic abuse helping them to increase their safety and make informed choices for their future.

Key Responsibilities
• Conduct risk assessment and complete individualised safety and support plans with clients
• Provide support tailored to the needs of your clients either by telephone or face to face
• Advocate for clients with external agencies such as legal services, housing and the courts
• Co facilitate wellbeing and domestic abuse awareness groups

You will need to be a compassionate and resilient professional with:
• A minimum of an A level, NVQ3 or equivalent, a degree or SafeLives / IDVA qualification
• Comprehensive knowledge of domestic abuse, it's impact and relevant legislation
• Excellent communication, advocacy and problem solving skills
• Experience of working with victims of domestic abuse
• Ability to work independently as well as part of a team
• Commitment to safeguarding and promoting the welfare of vulnerable individuals
• Able to travel across Bedfordshire

We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made (For thisparticular role we will require a police vetting check)

Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying

Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.

At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities

Action Duchenne supports, empower and equip every Duchenne Muscular Dystrophy community in their journey from diagnosis and beyond.

Duchenne Muscular Dystrophy is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne and has several staff with direct lived experience. 

At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values: 

• Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability. 

• Empathetic – Approach challenges with understanding, considering the impact on people internally and externally. 

• Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters. 

• Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose. 

• Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard. 

Main Purpose of the Role: 

To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across England. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.   
  
The successful candidate will also lead on support for our End of Life and Bereavement projects, working collaboratively with healthcare professionals, palliative care teams, and hospices to ensure families have access to appropriate services and resources. 

Specific Tasks: 

1. Proactive Family Support  

• Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days)  

• Contact to be made to all registered Action Duchenne members, knows to us in the Regions you will be covering, to ensure the current support offer is clear   

• Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care  

• Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern  

2. Advanced and End-of-Life Care Support 

• Provide compassionate, practical, and emotional support to children, young people, and adults living with Duchenne, and their families, as they navigate advanced stages of the condition and end-of-life care. 

• Work collaboratively with healthcare professionals, palliative care teams, and hospices to ensure families have access to appropriate services and resources. 

• Develop and share guidance, resources, and workshops to help families prepare for and manage advanced care planning, symptom management, and emotional wellbeing. 

• Support families in understanding available options for care settings (home, hospice, hospital) and facilitate informed decision-making. 

• Ensure continuity of care and communication between multidisciplinary teams, while respecting family preferences and cultural considerations. 

• Offer signposting to bereavement support and follow-up services for families after loss. 

3. Wellbeing Tracking and Outcome Measurement  

• Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security)  

• Collaborate with families to co-create action plans and track progress  

• Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call.  

4. Community Engagement and Event Delivery  

• Organise and deliver regional meetups (minimum one per quarter)  

• Facilitate support groups (virtual and in-person) for parents, young people, and extended family (minimum one per quarter)  

• Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability)  

• Actively participate in networking events to promote Action Duchenne within our communities, build relationships, and drive growth in membership by encouraging registration of families affected by Duchenne 

5. Stakeholder Collaboration  

• Liaise and develop relationships with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities  

• Represent Action Duchenne in across your regions and build relationships with local networks  

6. Administration and Reporting  

• Maintain accurate records of all interactions and support provided  

• Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact  

• Support development of CRM processes and service delivery improvements  

7. Key Performance Indicators (KPIs):  

• New contact acknowledgement email: within 3 working days

• New contact follow-up call: within 7–10 working days 

• Families contacted per week: 12–15 hours of direct contact

• Regional meetups: 1 per quarter

• Support groups delivered: 9–12 per year

• CRM data entry: within the same day of interaction

• Family outcomes tracked: via wellbeing questionnaire and action plan 

• Number of families receiving end-of-life care guidance or resources per quarter. 

• Advance Care Planning: Percentage of families supported with advance care planning discussions within 4 weeks of request. 

• Palliative Care Signposting: Number of referrals/signposts made to palliative care or hospice services. 

• Resource Development: Number of end-of-life care resources (guides, workshops, webinars) created and shared annually. 

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets. 

Please find the job specification, including required skills and qualifications below.

Application deadline: 22nd December at 9am GMT.

Human Resources Adviser

Reports to: Head of Operations.

Responsible for: No direct reports at this time.

Location: Office at Bayfield near Holt with opportunity for flexible working. However, it is important that the role holder is able to build culture and employee experience and be demonstrably participative in office life and organisational culture development. Visits across Norfolk and surrounding catchments with mileage expenses £0.45 per mile.

Job term: This is a permanent 0.6 FTE position. The appointment is subject to a six-month probationary period.

Hours of work: 22.5 hours over a minimum of three days between Monday and Friday. Occasional evening or weekend work may be required, for which time off in lieu can be taken. No overtime will be paid.

Annual leave entitlement: 25 days (pro rata) plus public holidays.

Salary: £36,874.00 - £41,019.00 (pro rata) dependant on experience

Pension: NRT offers a contributory pension scheme and will pay 9% of salary subject to 6% employee contribution.

Driving licence and vehicle: All applicants must have a full driving licence and access to their own transport with business insurance.

Job description:

As Norfolk Rivers Trust’s first dedicated HR professional, the HR Adviser will play a pivotal role in shaping and implementing effective people practices that align with the organisation’s culture, values, and strategic objectives. Collaborating closely with the Senior Management Team and Line Managers, the HR Adviser will offer expert guidance and operational support across the entire employee lifecycle.

This standalone, hands-on position requires a proactive self-starter who is confident in establishing new processes and adaptable to the needs of a small but growing organisation. The role is diverse and dynamic, ranging from advising managers on complex employee matters, enhancing recruitment practices and updating policies, to leading wellbeing initiatives.

Above all, the HR Adviser will be instrumental in nurturing the Trust’s positive, values-driven culture, making it an exceptional place to work. Acting as the central point of contact for all people related matters, the HR Adviser will also support the Senior Management Team in developing and delivering a long-term people strategy.

Although standalone, access to an external professional HR sounding board, HR advice and link to employment law advice will be available.

Applications:

Applications close at 17:00 on Monday 15th December 2025.

First interviews will take place the week commencing 5th January 2026 and can be attended in person or on Teams.

Second interviews will take place the week commencing 12th January 2026 and will be held in person.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

​

Brief role description:

​​The CST Client Advisor will play a pivotal role in assisting clients transitioning from military to civilian life by providing tracking, referral, and job matching services.

Working closely with the Central Support Team (CST), the CST Client Advisor will offer advice and guidance to both clients and employers, utilising the Meganexus CRM and the CTP internet platform.

​

Interested? Want to know more about the Charity? check out our Website

​Eager to know more the role? Have a look at the Job Description 

​What’s in it for you? Check out our Benefits

​Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Monday 15 December 2025 

​Got questions about the role? Get in touch with the People Team

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

​We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

​

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

SENIOR HR ADVISOR – GENERALIST STAND ALONE ROLE

We are looking for a dedicated and experienced Senior HR Advisor to join our team starting, ideally, from early December 2025. This is a fantastic opportunity for an experienced HR generalist, transitioning to managing an HR standalone function. This is permanent full-time role based in Old Street – London, with occasional travel to our Bristol office.

You will be involved in the whole employee lifecycle, from when candidates apply for a job to when staff leave the organisation. You will also help provide training and development opportunities for employees, and guidance around issues such as performance, career progression, and managing disciplinary issues where they arise.

You will have the opportunity to significantly contribute to the ongoing development of the HR function at Deighton Pierce Glynn (DPG).  The role supports all aspects of HR, including recruitment & development, diversity & inclusion support, promoting positive employee relations and employee wellbeing, salary and benefits; all aspects of HR administration, and maintaining/upgrading the HR System and HR processes to fully utilise automation where it makes sense.  The role will also involve ensuring relevant HR policies and procedures are understood and followed. You will have the opportunity collaborate with the DPG team and the Senior HR Consultant to evolve the HR function, at DPG.  You will also have the chance to undertake HR initiatives that help deliver the DPG People and Culture objectives.

You will have the ability to truly grow and continuously develop within the role as you will be the main HR contact for all HR matters, with support from the Managing Partner, Practice Manager and HR Consultant.

Requirements:

• At least 2 years’ experience as HR Advisor or equivalent, in a generalist role.
• A desire to continue developing your HR experience and growing your career in this area.
• Ideally level 5 CIPD qualified with a desire to continue to professionally develop.
• Able to demonstrate professionalism, discretion and confidentiality at all times.
• Work style is consultative and actively listens to understand differing perspectives and problem solve.
• Strong emotional intelligence, relationship building skills and a genuine desire to help ‘make a difference’ in terms of helping the team to be successful through a fair and consistent approach to developing HR practices that support their growth, motivation and wellbeing.
• Strong organisational skills and attention to detail.
• A proven track record of refining HR processes and ideas of how to implement AI into HR operations, with strong skills in Excel, Word, and PowerPoint.
• Ability to work at pace and multitask in a productive, delivery focused, empathetic and self-motivated way.
• There is no requirement to already have experience of working for a law firm, however we are looking for someone with a keen interest in working for a law firm with a strong ethos of ‘using the law for good’ and promoting civil rights.

DPG’s work is widely recognised and admired for our client focused approach and high-profile litigation assisting the vulnerable. This is a great opportunity to join our top ranked legal team.

We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best service to our clients. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation.  We particularly welcome applicants from a minoritized background to apply for this role.

How to apply

To apply, please send your CV and a cover letter through our website, outlining why you feel you are a great candidate for this role.  Please quote job reference 2025/16/LONHR in the subject line of your email 

Closing date:  9.30am 4th December 2025

Applications received after this time cannot be considered.

Interviews: Suitable candidates will be invited to attend a skills test and interview in the week commencing 8th December 2025

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Job purpose

To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.

Scope of role

The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.

What We’re Looking For:

• Ability to give accurate, personalised advice and support clients to make informed decisions
• Experience carrying out detailed casework and acting on behalf of clients when needed
• Strong record keeping, with case notes completed to required standards and deadlines
• Commitment to keeping debt advice training up to date
• Good teamwork and the ability to manage your own workload while meeting targets
• Commitment to following organisational policies and procedures

• Commitment to working in line with Toynbee Hall’s values:
  • Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
  • Courageous – principled, ambitious, and acting with integrity.
  • Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

Salary: £19,200 per annum pro rata (£32,000 FTE)
Contract: Permanent, part-time (22.5 hours per week) - working days to be agreed at interview
Location: St Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA
Travel: Occasional travel across the Diocese required. Valid driving licence and access to a vehicle essential

About Us:

The Diocese of Portsmouth spans Hampshire, Berkshire, South Oxfordshire, and the Channel Islands. We support 87 parishes and 50 schools, serving over 27,000 practising Catholics and 32,000 children and their families. Our work is meaningful, community-focused, and values-driven.

About the Role:

Are you an experienced and proactive HR professional with a strong understanding of UK employment law and a passion for supporting people? We are seeking a confident and capable HR Advisor to join our Diocese HR Team, providing high-quality advice and guidance to managers and employees across a wide range of HR matters.

This is a pivotal time to join our team as we continue to develop our HR infrastructure and support the implementation of our 10-year Mission Plan. You’ll play a key role in shaping our HR function and contributing to a positive and inclusive working culture.

HR Advisor - Job Description

Advisory

• Provide advice to line managers on employee relations (ER) issues e.g. policies, performance management, end-to-end absence management including return to work meetings, reporting and occupational health referrals etc. Able to resolve complex employee relation issues and conduct investigations where necessary.
• Provide advice to managers across all policy and practice areas, for example on family friendly policies such as maternity, paternity, shared parental leave, carers leave, etc.
• Support the maintenance of existing policy documentation and make changes where applicable
• Proactively take responsibility for the adherence and implementation of HR policies
• Support line managers in the management of employees in probation, and where necessary extension cases
• Support line managers in performance management practices, objective setting and performance improvement plans (PIPs)

HR Analytics

• Report on HR analytics monthly and quarterly for the HR Manager, for example on headcount, sickness, recruitment analytics, staff turnover and remuneration reports.

Benefits and Payroll

• Support the HR Manager with reward strategies and implementation
• Prepare payroll changes each month for HR Manager sign off
• Assist the HR Manager with annual benchmark surveys
• Support the HR Manager in liaison with benefit providers

Talent Acquisition and onboarding

• Work with the HR team for efficient and accurate end-to-end recruitment in all areas across the Diocese.
• Work in liaison with the HR Administrator to coordinate and execute the Diocese recruitment processes to include working with recruitment agencies, posting job adverts, liaising with line managers for shortlisting, offers of employment to suitable candidates, and onboarding.
• Ensuring the new joiner inductions are organised and all documentation has been received and checked.
• In the absence of HR Administrator, produce and issue relevant documentation following promotions, job title changes, salary increases and ensure that HR records are updated accordingly by the HR administrator.

Learning & Development

• Identify learning needs and appropriate methods of meeting needs in the most cost-effective way.
• Support the HR Manager in the delivery of training as required, including annual conferences and line manager training.
• Ensures training requirements are met to fulfil and maintain health and safety requirements such as First Aid and Fire Safety.
• Ensures that refresher training is completed for existing employees in data protection, cyber security, health and safety, and EDI.
• Be a trusted advisor and coach to line managers on people related issues.
• Ensure all documentation is completed by employees who are supported in their further training and education by the Diocese, including a Further Education Support Agreement.

General

• Regular review of data integrity and updates to the HRIS including regular audits.
• Support the HR Manager to drive workforce planning, talent acquisition, and retention strategies
• Deal with queries from the HR inbox to ensure effective and prompt responses
• Involvement in HR projects and new initiatives as required
• Updating of HR intranet pages.
• Contribute to HR-related projects such as organisational change, restructures, and employee engagement initiatives.
• Keep up to date with developments in employment law and HR best practices.
• Support the HR Manager with volunteer management
• Undertake other reasonable tasks as requested by the HR Manager.

HR Advisor - Person Specification

Essential

• Understands the people practices, processes and approaches across the employee lifecycle including for example, recruiting people, conducting learning needs analysis, creating talent pools, developing people policies, analysing people data, managing grievances.
• Able to apply legal knowledge and judgment to people practices
• Able to demonstrate evidence-based practice in decision making
• Proven problem-solving ability
• Understands and interprets data and analytics and its usage, and can measure their impact and value
• Able to explore stakeholder needs and concerns using a range of methods
• Experience of managing change and different approaches
• Understands and can influence the organisation to develop and maintain a positive culture and healthy working environment.
• Able to think in a systemic way to align different elements of the organisations values, culture, structures, people policies and practices to maximise organisational performance
• Ability to manage multiple priorities in a fast-paced environment.
• High level of integrity and confidentiality.
• Proficient in HR systems and Microsoft Office Suite.
• Minimum CIPD Level 5 qualification

Desirable

• Working towards or holds CIPD Level 7 qualification
• Experience of change management
• Experience of working in the reward arena and adept at data analysis
• Experience in not-for-profit sector or public sector
• Experience supporting organisational change and employee engagement initiatives.

Applicant Information

Employee Benefits:

• 25 days annual leave (pro rata) plus bank holidays
• Contributory pension scheme
• Free life assurance
• Employee wellbeing programme

If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.

How to Apply:

Please submit your CV and a covering letter outlining your suitability and motivation for applying. 

Closing date: Wednesday 3rd December at 23:59.

Early applications are encouraged as we reserve the right to close the advert prior to the deadline.

Applicants must have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorship.

We welcome applications from individuals who support the ethos and values of the Catholic Church. The Diocese of Portsmouth is an equal opportunities employer.

Interview Details

You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.

Appointment

Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.

You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.

Are you friendly, organised, and passionate about helping others? Do you want to be part of a team that makes a real difference in the lives of older people every day? Join Age UK Lambeth as our Office Administrator and Customer Advisor and help keep our busy, welcoming office running smoothly while supporting the people who need us most.

This is a varied, rewarding role at the centre of our operations. You’ll be the first point of contact for visitors, clients, and volunteers, offering a warm welcome, providing information, and helping connect people to the right services. From managing our front desk and coordinating appointments for our Foot Care Service, to supporting our internal teams with day-to-day office administration, your work will help everything run efficiently behind the scenes.

You’ll handle a range of responsibilities including managing emails and phone calls, processing payments, maintaining office supplies and equipment, supporting staff and volunteers, and liaising with external organisations to ensure smooth service delivery. You’ll also play a key part in helping clients access the right support, signposting them to services and creating referrals where needed.

At Age UK Lambeth, kindness, respect, and compassion are at the heart of everything we do. We support older people in Lambeth to live enriched, productive, and purposeful lives, and this role is essential to helping us do that.

If you’re someone who enjoys helping others, staying organised, and working as part of a friendly and dedicated team, we’d love to hear from you.

Job Description

 About the Role

This is an exciting opportunity to join the Refugee and Migrant Centre, a well-established and award-winning charity dedicated to supporting refugees, asylum seekers, and vulnerable migrants. Our mission is to break down barriers to integration and empower individuals to achieve equal citizenship through holistic support services.

As a Senior Advisor, you will play a vital role in delivering professional and effective advice to a diverse range of service users. You will work within a dedicated team to provide advocacy, guidance, and casework support, ensuring the best possible outcomes for our beneficiaries

Purpose and Scope of the Role

To provide professional and effective advice and guidance to a broad range of service users of RMC in particular welfare benefits, housing, health and other generalist advice areas and experience of advice work dealing with asylum seekers, refugees and vulnerable migrants

To assist/support the team and the management to meet the needs of the beneficiaries and achieve targets. 

Main Tasks and Responsibilities

Working within the team 

To ensure the professional and organisational requirements are respected and met during the delivery of advice.

· To assist the senior colleagues and Casework Team Manager in order to drive efficiency, quality, systems improvement and target achievement. 

Casework and advice

To offer advice, advocacy and support to service users with various aspects related to their welfare as requested by the management of RMC and funders’ requirements.   

· To maintain confidentiality in all dealings with service users and ensure their needs are met in a satisfactory and sensitive manner. 

· To provide appropriate support and mentoring to any volunteers under supervision. 

· To represent RMC at external meetings and events when required by the senior colleagues.

· To maintain effective working relationships with partners and stakeholders. 

Person Specification

Essential Criteria

• Experience providing advice and casework support to asylum seekers, refugees, and vulnerable migrants.
• Strong communication skills, with the ability to explain complex information clearly to distressed clients.
• Excellent written, oral, and interpersonal skills.
• Strong organisational skills, with the ability to manage and prioritise a demanding workload.
• Commitment to equality, diversity, and working in a multicultural environment.

Desirable Criteria

• Experience working in a multicultural setting with sensitivity to different cultures.
• Ability to work independently and self-motivate.
• Educated to degree level or equivalent.
• Proven ability to work effectively as part of a team.
• Strong listening skills and the ability to empathise while maintaining professional boundaries.

Flexibility

In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Closing Date: Friday, 15 December 2025, no later than 5:00 pm.

Please note that RMC is not a sponsoring organisation. If your visa requires an extension with the support of employer sponsorship, the Refugee and Migration Centre is unable to provide assistance with this.

We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.

As a Helpline Adviser you will:

• Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
• Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
• Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
• Managing and responding appropriately to competing priorities, services and needs.
• Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.

You will need:

• Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
• Experience of organising and prioritising a complex workload.
• The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
• The ability to communicate effectively, verbally and in written form, including telephone skills
• Knowledge and understanding of:
• Relevant agencies and resources
• Importance of confidentiality and safe working practice
• Diversity issues and principles
• The impact of crime

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Are you a strong marketer who can help us achieve our vision of making legacy giving a social norm across the UK?

At Remember A Charity, we're looking for a marketer with exceptional communication and planning skills, who will be inspired by the opportunity to play this key role in a small but dynamic team.

Remember A Charity (part of the Chartered Institute of Fundraising)

Hours: Full Time (35 hours per week). Requirement to work outside of regular office hours occasionally, as required, with time off in lieu.

Key benefits:

• Leave: 25 days per year (rising to 30 with service) + bank holidays.
• Pension scheme: After probation ends, we offer up to 7.5% employers’ contribution to our stakeholder pension scheme.
• Enhanced sick pay from day one.
• Great work/life balance through flexible and remote-first working.
• We also focus on staff wellbeing, training and development and support you with your volunteering.
• See our benefits list for all other details

Location: This is predominantly a home-based role, days in the office in Bermondsey, London will be agreed with the line manager. Occasional travel will be required to scheduled meetings/training/events.

The Chartered Institute is proud to be an equal-opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as Black, Asian, people of colour, or from a specific minoritised ethnicity, neurodivergent, oppressed, or marginalised individuals or groups.

About us

Remember A Charity

Remember A Charity is a vibrant behaviour change campaign that aims to inspire the public to leave a charitable gift in their Will. Working collaboratively, the campaign’s mission is to do what no organisation can do alone, growing the legacy market and normalising charitable gifts in Wills.

Why grow legacy giving? Charitable gifts in Wills are one of the largest sources of voluntary income in the UK, raising £4.5 billion for good causes each year. As such, it’s a crucial source of income for thousands of charities, particularly in the current economic climate.

Established in 2000, Remember A Charity now represents almost 200 member charities, who work together to drive change through inspiring consumer campaigns, strategic partnerships with solicitors, Will-writers and professional advisers, and by lobbying government to enhance the wider legacy giving environment. The consortium encompasses a diverse range of charities, giving them the platform, resources and guidance to maximise their legacy fundraising. Remember A Charity works all year round to promote legacy giving, also running Remember A Charity Week each September as a central focal point for public awareness activity.

Our four key strategic pillars are:

• Inspiring the UK public to leave a charitable legacy
• Embedding legacy giving across Will-writing and estate planning
• Influencing government & decision-makers to protect and nurture the future of charitable legacies
• Equipping & enabling our members to maximise their legacy fundraising

Remember A Charity is part of the Chartered Institute of Fundraising and our goals align with its strategic priority of growing charitable giving.

Chartered Institute of Fundraising (CIOF)

The Chartered Institute of Fundraising is the UK's professional membership body for fundraisers, championing excellence, providing professional development and education, and fostering connections across the sector. We've launched a new ten-year strategy to tackle critical challenges like diminishing income, increasing demand for services, and issues such as fundraiser burnout and lack of investment that are impacting charities nationwide. We believe that every fundraiser should feel valued and nurtured.

This strategy focuses on four key pillars with clear five and ten-year targets: attracting, retaining, and nurturing fundraising talent to combat the "revolving door"; reframing the narrative to change perceptions of fundraising and drive investment; driving excellent fundraising practice, setting standards, ethics and guidance to build public trust; and fostering a culture that inspires more people to give to reverse declining donor numbers. Our ultimate aim is to double our impact in a decade, ensuring a sustainable future for both fundraisers and charities.

Role Background

This is a unique opportunity to use your creativity and marketing expertise to help charities across the UK grow their legacy giving and increase their resilience for the years ahead. The Marketing Manager will work within a small and talented staff team at Remember A Charity to expand its reach, grow its network and build engagement among its key audiences: charities, professional advisers and the giving public. The priorities for the Marketing Manager are to develop and deliver a marketing and communications plan in line with the campaign strategy.

Reporting Structure

Reports to: Lucinda Frostick, Director of Remember A Charity

Job Description

Job purpose: To lead and develop Remember A Charity’s marketing and communications programme, in line with our core mission of making legacy giving a social norm. This core focus of the role is on growing and engaging our audiences across the charity sector (members and non-members) and professional adviser communities (solicitors, Will-writers, wealth advisers).

The Marketing Manager will also contribute to the development of our consumer PR, marketing and digital programmes, led by the Director and Digital Communications Manager respectively.

This role would suit a confident and creative individual who is enthused by the opportunity of helping charities across the UK to grow and develop their long-term income. The successful candidate will work closely with the campaign’s members, professional advisers and, of course, colleagues within Remember A Charity and the wider CIOF.

Key Accountabilities:

• Lead the planning, delivery, and evaluation of marketing activities targeting charity sector and professional adviser audiences, aligned with organisational strategy and KPIs.
• Develop and deliver communications for charity members and Campaign Supporters.
• Collaborate with internal colleagues and external agencies to support the execution of consumer-facing marketing and PR campaigns.
• Create compelling assets and resources to support recruitment, engagement, and retention of members and professional partners.
• Ensure external communications and creative outputs are consistent with the Remember A Charity brand.
• Represent the organisation, exhibiting and/or presenting at relevant events or meetings.

​Responsibilities by area:

Charity sector

• Creation of promotional assets to support member acquisition and retention.
• Plan and deliver a dynamic member comms programme, including e-bulletins, impact reports and others.
• Help colleagues to coordinate and present at select member events.
• Manage sector-facing social media accounts (LinkedIn, X, and Bluesky).
• Support the Director with sector-facing editorial content.
• Gather and showcase member testimonials and case studies.
• Develop and promote guidance and resources to help members maximise their legacy fundraising.
• Enhance and develop the members’ area of the website, ensuring content is up to date and relevant.

Professional Advisers

• Responsibility for the marketing budget for professional advisers.
• Planning and delivery of marketing activity to grow our professional adviser network and maximise our impact, in line with our KPIs.
• Manage and grow the Campaign Supporter scheme for solicitors and Will-writers, delivering engaging communications and digital content that keeps charitable giving front of mind.
• Promote the importance of referencing the charitable option during Will-writing to professional advisers through events, direct marketing, social media, and advertising.
• Coordinate the campaign’s Legal Sector Advisory Group, organising quarterly meetings and fostering strong relationships with key stakeholders.
• Identify and pursue opportunities to engage wider professional audiences and influential groups within and beyond the legal sector, including but not limited to, wealth managers, Will-writing software providers, local government, regulatory and trade bodies (e.g. CILEX, CLC, NALP).
• Collaborate with CPD content providers to deliver training programmes on charitable Will-writing.
• Coordinate quarterly webinars for professional advisers on relevant Will-writing topics, working with internal and external partners.
• Create materials and promotional assets for professional advisers and campaign partners to equip them to advocate for legacies.

Consumers

• Contribute to the planning and delivery of consumer marketing and PR activity.
• Support members in making best use of the consumer-facing assets provided for them to use during Remember A Charity Week and beyond.
• Equip Campaign Supporters and Will-writing partners with resources to promote legacy giving during Remember A Charity Week and beyond.

All

• Collaborate with the team to review campaign activity and success measures against KPIs.
• Maintain and update website content for charity and professional adviser audiences.
• Uphold brand consistency across all external communications and creative outputs.

About You

Experience & Skills

• Experience of planning and delivering successful marketing programmes.
• Knowledge of the UK charity sector and/or legal market.
• Experience working in a customer-facing environment or dealing with a wide range of members and stakeholders.
• Effective presentation and networking skills.
• Familiarity updating webpages and using simple web-based design / delivery tools such as Canva and Mailchimp.
• Computer literacy (Word, Excel, PowerPoint etc.) and experience of using a CRM system,
• Budget management preferable but not essential

Attributes

• Confident and clear communicator, with strong writing skills and a creative solutions-driven approach.
• Excellent organisational skills, including the ability to work independently and prioritise, managing time effectively.
• Team player, but also a confident self-starter, able to work independently when necessary.
• A positive attitude, with the ability to keep calm when managing multiple projects.

Reflecting the CIOF’s values

Passionate: Takes immense pride in their work and is driven by a strong desire to achieve success for our mission.

Professional: Consistently champions and upholds the highest standards, operating with unwavering integrity and ethical conduct.

Enabling: Proactively supports others, feels empowered to take ownership, identifies effective solutions, makes sound decisions, and collaborates seamlessly across teams.

Enterprising: Demonstrates an openness to explore new solutions and is deeply committed to excelling in all areas of their work.

Respectful: Acts with honesty and fairness, consistently treating all individuals with consideration, dignity, and respect.

Circumstances

• Based in the UK.
• Able to work/travel outside office hours on occasions (i.e. attending conferences and meetings).

If you would like to discuss access requirements or have any questions about the role, please contact us directly.

Legal Advisor x2
Reference: NOV20256509
Location: Flexible in UK
Contract: 12 months, Fixed-Term
Hours: Full-Time, 37.5 hours per week
Salary: £39,205.00 - £41,856.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

We are looking for a Legal Advisor to be part of our Corporate Legal Services Team, within Corporate Governance and Risk Department, to support on commercial and contract work. Duties will include drafting, reviewing and advising on legal documents for colleagues throughout the RSPB to ensure that legal risks are appropriately identified, managed and reviewed. Duties will also include advising on other areas of law as and when required and managing the administrative aspects of the role.

What's the role about?

• You will draft and provide, review and advise on legal documents including policies, procedures, deeds, contracts, Memoranda of Understanding (MOUs), miscellaneous agreements and specimen documents, for colleagues throughout the RSPB to ensure that legal risks are appropriately identified, managed and reviewed in a timely manner, and especially as part of the process of project and programme set-up and execution.
• When required to assist with maintaining and updating appropriate books, registrations, notifications and documentation for the RSPB and its subsidiary entities to ensure compliance with regulatory timetables and requirements.
• Disseminate information and conduct training, including development, implementation and maintenance of guidelines and facilitation, for colleagues throughout the RSPB to ensure that the best use is made of the capabilities offered by the team.
• Prepare or guide the preparation of materials for internal and external auditors to ensure that a fair, accurate and comprehensive vision of RSPB’s compliance processes can be provided.
• Identify the legal implications of new activities, initiatives, systems and processes including websites, ensuring all existing and new systems are legally compliant.
• When required assist with matters in relation to data protection including to be able to identify the legal implications of new activities, initiatives, systems and processes including websites, ensuring all existing and new systems are legally compliant. Administer and deliver requests in relation to Data Subjects Rights, including Data Protection Subject Access Requests in liaison with colleagues throughout the RSPB, in order to meet the requirements of the Data Protection Act.
• To assist with investigations into complaints about breaches of relevant legislation, undertake reporting/remedial action as required, maintain a log of any incidents, remedial recommendations and actions.
• Research, identify and interpret new legislation, regulations and codes of practice, to provide the RSPB with a forward view of emerging requirements?
• To manage the administrative duties, such as filing of all correspondence and documentation, in relation to the areas of work covered by this role.
• On occasion assist on intellectual property rights.

Essential skills, knowledge and experience:

• Individuals must have a legal qualification (law degree or other qualification) and/or experience in a relevant legal field (practitioner/solicitor/barrister in England & Wales or Northern Ireland).
• Excellent communication skills both written and verbal.
• Excellent planning, administrative and organisational skills.
• Strong attention to detail.
• Ability to work to deadlines and flexibility to manage changing priorities.
• Ability to work independently and as part of a team.
• IT literate, sound knowledge of MS Office and conversant with electronic communications including SharePoint.

Desirable skills, knowledge and experience:

• Experience of working in the charitable sector or in a compliance role would be advantageous but is not necessary.

Additional Information:

• This is a one-year Fixed-Term, Full-Time role for 37.5 hours per week.
• The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

Closing date: 23:59, Monday 1st December 2025
We are looking to conduct interviews for this position from 15th December 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Protect is looking for a legally trained and excellent manager to oversee the work of our advice team.  Our team of 8-10 advisers deals with over 3,000 new cases every year, offering telephone advice on legal rights and how people can raise or escalate whistleblowing concerns safely and effectively.  Protect is the leading UK authority in whistleblowing, having over 30 years of expertise advising whistleblowers and providing best practice guidance to employers.  We want people to speak up when they witness wrongdoing or risks at work, and our advice on how to whistleblow effectively can stop harm.  
 
You will lead and manage a team of advisers, ensuring that Protect provides expert, accessible and timely support to whistleblowers at a time of increasing demand for free advice.  You will oversee the recruitment and training of the team, developing resilient and expert advisers while protecting their wellbeing.   You will be proficient in case management systems, have excellent organisational skills, and play a strategic role in developing the service, including by providing case analysis and data for our training and policy functions and advocacy on behalf of our callers. 

If you’re interested in helping people speak up in the public interest, we want to hear from you.