Resourcing manager jobs in lisbon, lisbon
We are seeking a dedicated and compassionate Caseworker to join our Operations team on a hybrid basis working both at home and from one of our hubs across Powys, travel will also be required to our base at Police Headquarters, Llangunnor, Carmarthen.
This role is part-time working 22.5 hours per week across 3 days, Monday to Wednesday.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records.
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You will need:
- Strong written & verbal communication skills.
- Competent IT skills, able to use generic systems.
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
22.5 hours per week / £27,770 per annum, pro rata / permanent / working days to ideally include Monday, Wednesday, Friday and weekends (to be discussed at interview).
is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team.
We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and support residents into independent accommodation. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building.
We are looking for a Supported Housing Support Worker to join our Ewhurst Road team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are:
Housing
- Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living.
- Promote a credit culture, encouraging young people to keep up to date with all payments for rent.
- Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.
- Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.
Coaching and Engagement
- Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
- Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).
General
- Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
- Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
- Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice.
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge
- Experience relating to housing, support work, and/or working with young people at risk
- Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living.
- Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.
- Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.
- Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.
Skills and Abilities
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
- Ability to work autonomously, and use own initiative, as well as being part of a team.
- Clear verbal and written communication skills, good IT, and keyboard skills.
- Ability to de-escalate volatile situations and manage challenging behaviour appropriately.
If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at
CLOSING DATE: Tuesday 2 September 2025 at midnight
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
We believe every young person has the right to discover their potential.


We have an exciting opportunity for a Caseworker to join the West Midlands team, working 37.5 hours a week, based in our West Bromwich office. Victim Support offer a hybrid working policy, where you will be able to work some of your working days from home, if preferable.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.....
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our West Bromwich office with the option of hybrid working from home. Travel across the area is required, travelling time is within working hours & expenses are reimbursed. The hours for this role are Monday to Thursday 8am to 4pm and Friday 12pm to 8pm.
As a Caseworker you will:
- Effectively managing a caseload, delivering excellent services via telephone, video call and in person to support service users
- Assessing need and risk at initial contact and on an on-going basis
- Developing, delivering, and monitoring safety and support plans for those affected by crime, who accept ongoing support. Support will include providing resources, interventions, and information to all service users
- Helping service users build healthy coping mechanisms and providing practical support and information
- Identifying and providing action to safeguarding concerns
- Working collaboratively with key partners
- Using a bespoke case management system to maintain accurate and confidential records and contributing to monitoring information including the collection of outcomes
- Delivering awareness raising sessions on the impact of crime to partner agencies and community groups and participating in community events.
You will need:
- An understanding of the impact of crime
- Effective verbal and written communication skills
- A proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
- The ability to balance competing needs and priorities
- The ability to work independently and as part of a team
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
You will raise awareness of crime prevention and share stories about communities around the country. As we are a small team, we need to be flexible and support each other, which adds variety to the role. One day you might be creating content for our social media channels, and the next you might be welcoming a Minister to the office.
We are looking for a team-player with excellent written, verbal and digital communication skills. You’ll need to have good attention to detail and be proficient in social media and video production.
You’ll also need to be willing and able to help upskill our volunteers to be able to produce social media content. Being a national organisation across two countries, this role may require some travel to get out and about and support our members.
Our mission is to support and enable individuals and communities to be connected, active and safe, which increases wellbeing and minimises crime.

The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity that aims to support young people to make safe choices about drugs and alcohol and reduce harm. We do this through increasing understanding of the effects and risks, and helping to develop life skills and resilience. The Foundation was set up in January 2014 by Tim and Fiona Spargo-Mabbs in response to the death of their 16-year-old son Daniel having taken ecstasy
We are recruiting a Drugs Education Coordinator (Scotland) to join our team. This role will involve the coordination and delivery of DSMF drug education in Scotland, based in the Grampian region, working with the Head of Education and Engagement and Director to develop provision regionally and more widely.
Suitable candidates will:
- be passionate about supporting young people to make safer choices about drugs and alcohol
- have experience of developing and delivering drug and/or alcohol education in schools, colleges and/or the community
- have experience of working with young people, including a knowledge of substance use and its impacts
- have experience of project coordination, with excellent organisation skills
- be a skilled and effective communicator, both in writing and orally, with a wide range of people and agencies
- enjoy working remotely in a small and busy team
The client requests no contact from agencies or media sales.
Location: Home-based, with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP or other meeting locations including staff meetings twice a year
Responsible to: Head of Helplines
Salary: Point 31-34 £34,016 - £36754 (a London Allowance of £3299 will be applied to employees who live in London)
We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure.
Hours: 35 Hours per week; Monday – Friday 9am – 5pm
Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.
Benefits:
- Friendly and collaborative working environment
- Remote working
- 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
- Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
- Enhanced maternity, adoption and paternity pay
- Occupational sick pay depending on length of service and pro-rata for part-time employees.
- Access to Employee Assistance Programme
- Access to staff discounts
Closing date: 27th August 2025, 17:00
Interviews to take place: Week commencing 10th September 2025 (TBC). These will be held online via Teams link
About the role:
Respect is seeking two Helplines Advisors to provide support to male victims of domestic abuse on the Men’s Advice Line and perpetrators of domestic abuse on the Respect Phoneline.
You will support service users by phone, email and webchat, providing emotional support, practical advice, information on the available options, and signposting to other services. As well as work with male victims and perpetrators of domestic abuse in ways that support them to increase safety and reduce harm, as described in the Models of Work and relevant policies and procedures.
About you:
- An understanding of the nature of domestic abuse and its effects on victims, in particular male victims
- An understanding of the help-seeking barriers for male victims of domestic abuse
- An understanding of the reasons why perpetrators use abusive behaviours towards partners in relationships
- Experience of providing information, advice, and support by telephone, email and webchat in a helpline environment
- A commitment to anti-discriminatory practice and an approach that centres survivors, in particular Black and minoritised survivors.
About Respect
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.
How to apply
You must download an application form from Respect's job page, and submit in word doc. format only, please.
The client requests no contact from agencies or media sales.
Lumos is an international children’s charity founded in 2005 to end the harmful practice of institutionalisation of children. Lumos’s mission is to fight for every child’s right to a family by transforming care systems around the world. Our vision is for all children to grow up in safe and loving families.
Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care. Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children. We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.
Applicants must have the right to work in the UK. Please note that feedback will only be provided to candidates who attend an interview.
If you require any reasonable adjustments during the recruitment process, please let us know so we can discuss your needs.
Please submit your application by the closing date of 27th August 2025.
Applicants must have the right to work in the UK. Please note that feedback will only be provided to candidates who attend an interview.
If you require any reasonable adjustments during the recruitment process, please let us know so we can discuss your needs.
Please submit your application by the closing date of 27th August 2025.
To realise every child’s right to a family by transforming care systems around the world.
Would you love to be the friendly and welcoming face and voice of The King's Trust, selling our great work to young people and partners in your local area?
Picture yourself planning and attending incredible showcase events with our partners and young people. These gatherings will be the stage where we celebrate the outstanding achievements of The Trust. Whether it's an internal team gathering or an external event, you will play a pivotal role in energising and engaging the people we aim to support. Your enthusiasm will be contagious!
You’ll be passionate about finding creative ways to engage with young people and get them excited about our programmes. You’ll quickly be able to craft a recruitment plan for your local area, working across a virtual team to be the ultimate people connector. You’ll know how to cultivate, spearhead, and nurture fantastic relationships with agencies and partner organisations that can refer eligible young people to The Trust.
Get ready to take centre stage in our mission! You'll ignite enthusiasm in our potential customers, showing them how we can turn their goals into reality. You'll achieve this by delivering sensational sessions and engaging in one-on-one interactions, all geared towards promoting The Trust's remarkable programmes that will thoroughly captivate young individuals and partners alike. We're talking about creating excitement and making dreams come true!
Let's make sure our young people have a consistently amazing experience when they come on board our programmes. Keep them engaged by staying in touch and referring them to the right support whenever they need it.
And now for the serious stuff! You’ll help to keep our records squeaky clean by accurately documenting information about our young people, volunteers, and partners. It's all about ensuring each step of their journey aligns with our funding contracts and accurately reflects on our systems.
At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too. So, we’d love it if you would be the voice for our Equality, Diversity and Inclusivity drive by crafting a local action plan that aligns with our big EDI goals.
Be ready for anything in addition to all these fantastic responsibilities, you might find yourself donning different hats and stepping up whenever needed. Join us at The King's Trust, where every day is a chance to create a brighter future for our young superstars!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
You’ll have an active role providing LGBTQ+ affirmative support for LGBTQ+ children and young people.
This is an exciting job opportunity to join a dynamic and committed team in a front-line role to support and deliver the activities and services of elop’s LGBTQ+ Children & Young People’s Service.This role offers great opportunity to work innovatively and responsively to support the genuine needs of LGBTQ+ young people.
In this role you will have opportunity to design and deliver innovative youth group support programmes (12- 24 year olds) & other activities; provide LGBTQ+ affirmative support, guidance and mentoring on a one-to-one basis; work with our wider family work programme, support families with LGBTQ+ children and deliver work in schools to students & teaching staff. You will have the responsibity to support volunteer mentors.
You will be responsible for the direct delivery of elop’s LGBTQ+ Young Peoples Service, including promotion, & administration, along with the induction, support & supervision of volunteers and interns. You will work alongside the wider staff team to support elop’s work with LGBTQ+ young people and contribute to sustainable service development.
The delivery of group support and activities will take place in person, and you will be office based three days a week with some remote working on other days before returning to full time in person working.
Full Time: 37 hours per week
You must be available to work Tuesday evenings & once a month on a Sunday afternoon. There will be occasional other evenings / weekend working required.
Interviews will take place Wednesday 17 September 2025 between 9.15am – 3.00 pm
To better the mental health and well-being of LGBTQ+ people, and to challenge the discrimination and inequalities that our community face.



The client requests no contact from agencies or media sales.