Retail marketing manager jobs

An exciting opportunity has arisen for a Supporter Care Assistant to join the Fundraising Team .Your role is to be responsible for delivering excellent service to The Children's Trust’s supporters.

This role is not open to sponsorship.

Role Requirements

• Act as the first point of contact for general enquiries (both internal and external) received on a day- to-day basis.
• Confidently respond to phone calls and enquiries from supporters and the general public in a prompt, professional and friendly manner.
• Produce letters and e-mails in response to enquiries from supporters and the general public.
• Ensure the prompt and accurate recording of donations on the fundraising database, ThankQCRM
• Liaise with fundraisers concerning the coding of donations on the fundraising database.
• Produce thank you letters to supporters in a prompt timeframe.
• Liaise with the Finance department regarding donation coding and financial reconciliation.
• Add new supporter records to the fundraising database.
• Update existing supporter records on the fundraising database (i.e. changes of address).
• Update existing donation data on the fundraising database.

Interview Date: TBC

Terms and Conditions

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Working closely with artists, creatives, community stakeholders and health colleagues, as Head of Arts & Wellbeing you will be leading on the design and delivery of projects and initiatives in the community with the aim to support young people’s mental health.

Main responsibilities include:

• To oversee the design and implementation of devise and structure a year round Arts & Wellbeing programme for young people that achieves the department’s objectives

• Oversee the set up, delivery and impact of the new Arts & Wellbeing programme

• Support significant stakeholder engagement, and take forward to implementation a range of south London community, arts and health partnerships

• Manage the Arts & Wellbeing budget, ensuring that projects are delivered within budget constraints and that financial reporting is accurate and timely

Key skills that would help you in this role include:

• A proven track record of designing and delivering programmes that support young people’s development, progression and health

• Passionate and committed to making a genuine difference in the lives of young people, particularly those from marginalised backgrounds

• Demonstrable understanding of youth participation best practices and safeguarding requirements.

• Excellent interpersonal and communication skills, with an ability to tailor written and verbal communications to a wide range of different audiences

• Demonstrable project management, finance and planning skills, with the ability to work effectively under pressure

• Demonstrable experience of managing high level stakeholders, including funders and donors

Please download the attached Job Description for a full overview of this role responsibilities.

We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. 

By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.

If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.

Decisions regarding applications will be shared w/c 30 June 2025.

Southbank Centre

The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.

Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.

The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.

At the Southbank Centre we believe in:

Creating welcoming spaces

• Because upholding respect, safety and belonging is at the heart of vibrant teams and communities.
• This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.

Making wonderful experiences together

• Because we all contribute to amazing artistic moments at the Southbank Centre.
• This means us all understanding and valuing the different parts we play in creating enjoyment and success.

Sparking new thinking

• Because different views and thought-provoking conversations inspire innovation, learning and growth.
• This means everyone having a desire to learn and being open to evaluating how they think and work.

Benefits & Perks:

As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:

• A min 5% employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays
• Hybrid working model (3 days office working, 2 days from home)
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for Southbank Centre events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga
• Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
• Season ticket loan
• Cycle to work scheme

The deadline for applications is 23:59 on the closing date for the job posting.

Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need. 

We are recruiting a Commercial Business Development Lead to drive growth of Sands’ partnerships programme. This is a new and exciting role requiring an ambitious and entrepreneurial individual, who will focus on securing commercial and strategic partnerships which maximise Sands’ exclusive, new and emerging opportunities.  This includes our award-winning Sands United Football Club, the globally-recognised Baby Loss Awareness Week, our leadership in Saving Babies’ Lives research and flagship UK-wide events such as Ribbon Run, Starlight Walk and others. 

The postholder will be responsible for securing sector-leading, inspiring and memorable partnerships, including but not limited to multi-year collaborations, sponsorship and cause-related marketing. Demonstrable experience in working across sporting and/or event sponsorship is essential as well as in commercially-led partnerships including retail.  The ability to collaborate strategically with those committed to social change is also required.

You will ensure there is an integrated approach across Sands’ functions including other areas of fundraising, engagement, communications and events. This role therefore has a high level of responsibility for the management of internal and external senior relationships.

With a high level of business acumen to identify a robust pipeline, the postholder will seek out partners that align with Sands’ vision, that will place us on the map as the go-to baby charity, thus increasing Sands’ public profile via household brands and high-profile partnership activities.

The post-holder will be able to diversify prospects across different sectors and industries including mental health and wellbeing, health and beauty, groceries, high street retailers, home and leisure, transport, jewellery and commemoration. 

You will be skilled at creating bespoke and engaging proposals that captures the interest, trust and needs of key decision-makers.  An excellent communicator and influencer, you will also be a confident presenter and networker, with the ability to represent Sands externally and produce high-quality prospect research, reports and creative pitch material. 

The ideal candidate will have demonstrable experience in cultivating high-level relationships with corporate partners and individuals across a range of engagement mechanisms – particularly working from home and online. 

The Rainy Day Trust is seeking a Chief Executive Officer to lead our small but mighty charity as we enter an exciting new strategic planning cycle. If you’re an enthusiastic, dynamic leader ready to roll up your sleeves and drive real change for those who’ve worked in the home-improvement sector, this is your opportunity to steer an 182-year-old charity into its next decade.

About Us
The Rainy Day Trust provides practical, financial and emotional support to people who work - or have worked - in the home-improvement and enhancement industries (builders’ merchants, DIY, garden centres, tradespeople and related sectors). We deliver grants, debt relief, apprenticeship funding, fuel-poverty assistance, legal advice, counselling and e-learning, partnering with industry peers to tackle poverty through both direct intervention and prevention. We pride ourselves on punching above our weight to ensure every beneficiary lives with dignity.

The Role
As CEO, you will work in partnership with the Board to finalise and own our new five-year business plan, ensuring its successful delivery. You’ll combine strategic vision with hands-on leadership. overseeing service delivery, fundraising, financial stewardship and regulatory compliance, while modelling our core values of transparency, fairness, energy, inclusivity and compassion.

Key Responsibilities

• Strategic Leadership: Co-create, implement and evaluate the new five-year strategy, business plan and budgets.
• Operational Management: Lead a small core team and manage partner relationships (e.g. Maximus for casework). Ensure high-quality, cost-effective service delivery and robust risk controls.
• Income Generation: Devise and deliver a diversified fundraising strategy (corporate partnerships, events, digital campaigns) to secure financial stability in a demanding climate.
• Governance & Compliance: Act as Nominated Individual to the Charity Commission; support the Board in trustee recruitment, training and governance best practice.
• External Relations: Serve as chief spokesperson; build and sustain partnerships across the home-improvement sector to raise awareness and influence.
• Culture & Values: Foster an organisational culture of learning, innovation, professionalism and integrity that reflects our values at every level.

Key Details

• Job Title: Chief Executive Officer
• Salary: circa £70,000 per annum
• Contract: Permanent, full-time (evenings and occasional weekends; UK travel required)
• Location: Head office in Bromsgrove, Worcestershire, with travel across the UK

Person Specification

Essential

• Graduate or equivalent vocational qualification.
• At least 10 years’ senior-management experience in a comparable organisation (charity, social enterprise or commercial).
• Proven track record of income generation across varied channels.
• Experience of strategic planning, budget management and regulatory compliance (Charity Commission, SORP).
• Strong leadership skills: able to inspire small teams and foster collaborative partnerships.
• Excellent communicator, both orally and in writing; adept at presenting complex issues succinctly.
• Financially literate: able to interpret spreadsheets, set forecasts and manage risk.

Desirable

• Experience in the home-improvement, construction or retail sectors.
• Familiarity with mental-health or preventative-welfare work.
• Background in formal collaborations/joint ventures.

Attributes

• Values-driven, demonstrating integrity, empathy and inclusivity.
• Strategic thinker with a results-oriented, commercial mindset.
• Resilient under pressure, well organised and adaptable to changing priorities.
• Curious and innovative: open to new ideas and continuous learning.

If you would like to receive an Information Pack for this role with details on how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills via the apply button. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to speak.

Closing date for applications: 9am, Monday 30th June 2025

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About us

Carers Scotland runs the Carer Positive initiative on behalf of the Scottish Government, which supports private, public and voluntary sector organisations in Scotland to create carer friendly workplaces. We currently have over 290 accredited organisations covering over 516,000 employees in Scotland. Our training and development work offers training in self-advocacy and carers rights to carers, as well as carer awareness training to organisations and groups across Scotland. Our campaign and policy work sees us engage with Scottish Government, Scottish Parliament, Local Authorities, NHS Boards and others to influence public policy and secure change to improve the lives of carers. We also offer a range of online support activity for carers providing information and support.

About the role

Carers Scotland is seeking a Business Support Administrator to assist our work in supporting unpaid carers in employment and employability, as well as provide some admin support to the Carers Scotland team. You should be passionate about supporting unpaid carers.

There will be some travel throughout Scotland and within the UK, involving occasional overnight stays and weekend work.

About you

A confident, self-starter you should have experience of working on programmes and projects, some desk-based research experience, as well the ability to work on your own initiative and be very well organised. A good team player is a must.
 

How to apply

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.

The closing date for applications is 1pm, Friday 11 July.

Please send in your application as soon as possible. We look forward to receiving your application.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing for this role as we receive applications.

We may carry out online and social media checks before a formal offer is made. 

At Northampton Students’ Union, our Sports Development Coordinator plays a pivotal role in enriching the student experience through sport. By overseeing over 35 free-to-join sports clubs, they ensure inclusivity and accessibility for all students, regardless of background or ability. Their responsibilities include managing sports programming, coordinating events like Varsity and Sports Awards, and fostering relationships with both internal and external stakeholders. By supporting student-led initiatives and promoting participation, the Sports Development Coordinator helps create a vibrant, active campus community.

Principal Duties and Responsibilities:

1. Book internal and external facilities for training and fixtures.  Ensure that the clubs use suitable facilities of an appropriate standard, while following SU procedures and maintaining good relationships with the facility provider.
2. Operational responsibility for all SU affiliated sports activity, including approving risk assessment and dealing with all accident reports for sports clubs.
3. To ensure that appropriate process is followed when disciplinary issues occur with Sports Clubs.
4. To lead on Sports Awards and Varsity, to ensure a safe and relevant event is delivered.
5. To feed into the budget-setting process, and be responsible for spending the Sports budget, following financial processes accordingly.
6. To support all sports club volunteers in the development and delivery of their activities and events.
7. Responsible for the growth and development of new sports and developing processes that enable students to either set up new activities or expand current activities.
8. To be the organisation’s main point of contact for British Universities and Colleges Sport.
9. To deliver all administrative processes for BUCS-related activity on behalf of the organisation.
10. Maintain effective lines of communication between clubs and the Students' Union at all times.
11. Operational responsibility for administrating and safety of all onsite sports storage, ensuring spaces are safe for student use.
12. Pro-actively look to find ways to increase student participation in sport by ensuring appropriate communication via our Brand & Communications team and promoting and supporting the setting up of new clubs. 
13. Identify, and with support of line-manager, apply for external funding opportunities that will increase our support for sport in partnership with Clubs and elected officers.
14. To establish and maintain contacts to set up community partnership agreements which could increase our sporting offer or volunteering opportunities.
15. To review operational processes in a timely manner, in line with any governance or policy change within the organisation.
16. Write and develop a training programme for all student sports leaders, focusing on empowering them to complete their roles independently via clearly communicated and transparent processes and enhancement of their soft skills to complete the role.
17. Develop systems that empowers students to take ownership of setting up new activities or expand current activities.
18. Alongside an elected officer, represent Northampton Students’ Union at all BUCS regional meetings, ensuring that we are updated on University Sport development.
19. To support clubs with the recruitment of all paid and volunteer coaches, and ensuring they adhere to the Coaches Code of Conduct and other supporting documents.
20. Pro-actively encourage student sports leaders to record and reflect on their skill development.
21. Manage and provide mentorship for the Sports Administrator and any other student staff roles working within Sport at the Union.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

Your role in our vision
We are looking for an ambitious, experienced Corporate Partnership Lead with a strong track record of growing, and managing high value Retail, strategic and commercial partnerships that exceed income targets and help to drive societal change. The successful applicant will be the external face and day to day lead for Marie Curie's large, high-value corporate partnership with Morrisons.

What you will be doing

- Leading the day-to-day management and growth, of one of our high value partnerships, focusing on staff & colleague fundraising, cause related marketing and project funding to meet and exceed financial targets.

- Working with the Senior Corporate Partnership Lead to identify strategic opportunities within the retailer that achieve partnership goals, support business objectives, and enable the partnerships to drive societal change.

- Leading on the development and delivery of robust, creative, and commercially strong partnership plans, stewardship, communications, and fundraising plans, and collaborate with key internal and external stakeholders to achieve this.

- Achieve and exceed financial targets agreed and report on all financial arrangements with corporate clients ensuring that all income and expenditure is accounted for and appropriately included in the budget.

- Undertake day to day line management duties including setting objectives, holding regular one to ones, coaching and identifying development opportunities to nurture the talent of the team.
- Actively committed to Marie Curie's values, role models behaviours with authenticity and purpose.

Key Criteria:

- Proven track record in Strategic partnership and project planning, delivery, monitoring and evaluation in a commercial corporate-charity partnership setting.

- Experience with successfully pitching and retaining existing partners, from proposal development to employee vote strategies.

- Experience of meeting and exceeding income targets.

- Experience of identifying, prospecting, and securing income opportunities with corporate partners.

- Strong knowledge of corporate charity landscape, key sector and partnership trends, commercial insight, and awareness.

- Excellent verbal, written and presentation skills. Ability to communicate, influence and negotiate with a wide range of audiences at all levels.

- A creative thinker with an eye for detail who can come up with innovative ideas for company approaches, fundraising, communication, and stewardship campaigns.

- A strong people manager with the ability to lead and motivate a team.

Please see the full job description here.

Application & Interview Process

As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.

Close date for applications: Wednesday 18th June 2025

Salary: £42,000 depending on skills and experience.

Contract:   Permanent

Based: Bradford - Hybrid. Based 3 days a week minimum in Morrisons HQ in Bradford and other days at home with occasional travel requirements elsewhere to London / Bradford Hospice.

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (Plus 8 flexi Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for Advocates to join our team in the Inverclyde area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

This is an exciting opportunity for Advocates to join and shape this service covering Inverclyde.  Your role will require you to travel to locations such as clients’ homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

  Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

  How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by visiting our webpage.  Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications; Midnight on 22 June 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

Want to know more about VoiceAbility and the role?

Please visit our website. 

We look forward to hearing from you.

Do you want to work with a leading advocacy charity organisation supporting those in need?  

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? 

Are you keen to make a difference to people who want to be heard? 

Then come and join us here at VoiceAbility. 

We are looking for an Advocate to join our team in the Inverclyde area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

About the role 

This is an exciting opportunity for Advocates to join and shape this service covering Inverclyde Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.

About you 

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support. 

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference? 

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support. 

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support. 

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.  

Benefits  

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service  

5% employer pension & minimum 3% employee contribution  

Salary sacrifices pension scheme  

Separate Life Assurance Cover (equivalent of two times your annual salary)  

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc  

24/7 Employee Assistance programme  

Access to remote counselling service  

Paid Disability Leave  

Paid compassionate Leave  

Home Working Allowance   

Support with continuous professional development  

Access to Clifton Strengths Coaching for development   

Personal Development Plans  

How are staff supported to work remotely?  

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.  

When you need to travel for work, expenses will be paid (mileage or public transport costs).   

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.  

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options. 

How to apply 

To apply for this role please sign up for a recruitment account on our website. Follow the instructions to create your account, upload your CV, and complete our short application form.  

Important Dates: 

Closing date for applications; Midnight on 22 June 2025 however, VoiceAbility reserve the right to withdraw this vacancy before this date. 

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification. 

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate. 

We look forward to hearing from you. 

Job title if successfully recruited into the role will be Head of Creative and Production

Are you a creative leader with a passion for social justice, a talent for storytelling, and a track record of inspiring brilliant ideas? Join Shelter as our Head of Creative and Production and lead our award-winning in-house team in delivering powerful, purpose-driven work that fuels the fight against the housing emergency.

In this exciting and varied role, you’ll oversee creative output across a wide range of channels – from print and film to digital and experiential events – helping to shape the campaigns, content and communications that drive change. Working closely with colleagues across the organisation, you’ll champion creativity, nurture talent, and lead the Creative Team in campaigns to achieve Shelter’s mission.

About the role 

Shelter is seeking a Head of Creative and Production to lead our award-winning in-house creative team (In-House Agency of the Year, 2025 Drum Awards) and build on its impressive track record of fighting homelessness and the housing emergency through sector-leading creative content. 

In this varied, fast-paced and stimulating role, you will collaborate closely with your Planning Lead, Copy Lead and two Creative Leads to inspire and support Shelter’s talented writers, designers, videographers, photographers and other creatives to respond to briefs, develop concepts, and deliver highly creative and impactful outputs across a range of media (including print, tv, social, web and experiential events).

Role specifics 

We’re looking for a creative leader to help drive fresh thinking and brilliant ideas across all our work. You’ll play a key role in supporting the team to develop and deliver innovative, impactful concepts that really make a difference. Working closely with the marketing team, you’ll help shape strong, clear propositions that lead to the best possible creative solutions. You’ll also build collaborative relationships across the organisation – from income generation and communications to campaigns, services and retail – making sure their creative needs are met and spotting new opportunities for the team to add value.

As well as mentoring and inspiring a talented team of designers, writers and content creators, you’ll help plan and prioritise projects, keeping things running smoothly and efficiently. You’ll work with a trusted network of external creatives to bring ideas to life to a high standard, on time and within budget. A natural champion of great creative work, you’ll foster a supportive, can-do culture, oversee asset management, and make sure the team’s work is visible, accessible and celebrated. You’ll also take the lead on managing the team’s budget and helping shape the future of the Creative Team at Shelter.

Apply to be part of our team and be the change you want to see in society. 

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team 

Shelter’s multi award-winning in-house creative team (In-House Agency of the Year, 2025 Drum Awards) has an impressive track record of fighting homelessness and the housing emergency through sector-leading creative content. In leading this team, this role will collaborate closely with our Planning Lead, Copy Lead and two Creative Leads to inspire and support a talented cross-organisational team of writers, designers, videographers, photographers and other creatives. 

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.