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Retail volunteering manager jobs in Birmingham

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Closing in 6 days
Macmillan Cancer Support, Remote
£35,200 - £39,200 per year
We're looking for a Relationship Fundraising Manager to drive income growth across Wales by building valuable relationships with supporters.
Posted 4 days ago
Marie Curie, Remote
£55,000–£65,000 depending on experience
Posted 2 days ago
Page 1 of 1
Birmingham, West Midlands (On-site) 7.3 miles
£26,572 per year pro rata
Part-time (7 hours per day, 26 hours per week)
Permanent
Job description

BPCN Scrapstore: Retail & Community Engagement Lead

Retail & Community Engagement Lead (Scrapstore Birmingham)


Hours: Minimum 26 hours per week, including alternate weekends and occasional evening

Work pattern:  Tues – Friday and alternate Saturdays

Pay: £14.00 per hour (£26,572 fte, 70% = £18,928 actual salary)

Make a Difference Every Day

Join Birmingham PlayCare Network (BPCN) at our unique Scrapstore – a creative, eco-friendly retail space that helps materials find new life in play, learning and community projects. This is a role for someone who loves people, enjoys a busy hands-on environment, and wants their work to directly benefit children, families and neighbourhoods across Birmingham.

What You’ll Do

As a key representative of BPCN, you will help lead the day-to-day running of the Scrapstore, providing an inspiring shopping experience while supporting sustainability and community wellbeing.

You will:

  • Champion our welcoming, inclusive visitor experience and deliver exceptional customer service.
  • Lead, support and motivate a team of volunteers and trainees, helping them develop skills and confidence.
  • Work closely with other team members to understand stock trends and plan effective purchasing.
  • Organise and merchandise the store to maximise space, visual appeal and product availability.
  • Maintain a safe, tidy and inspiring retail environment – from sorting stock to lifting and moving items.
  • Operate our till and EPOS system, handle payments, and help increase sales that sustain our charity’s work.
  • Promote imaginative, creative reuse of materials and help grow engagement in our Scrapstore.
  • Support wider BPCN activities when needed, contributing to a flexible and collaborative culture.

What We’re Looking For

You will thrive in this role if you bring:

  • A friendly, enthusiastic approach to customer service and community interaction.
  • Experience in retail, sales, or marketing with a track record of meeting income targets.
  • Excellent communication, teamwork and relationship-building skills.
  • A proactive, solutions-focused attitude and readiness to multitask.
  • Confidence when supervising volunteers or trainees.
  • Strong organisational and time-management skills.
  • A willingness to work within BPCN’s inclusive and supportive values.

What You Can Expect From Us

At BPCN, you’ll be part of a supportive, positive and community-driven organisation where your skills are valued, and your work truly matters.

You will receive:

  • Comprehensive training to help you shine in your role.
  • Clear communication, guidance and regular feedback.
  • Recognition and appreciation for your achievements and commitment.
  • Opportunities to make meaningful contributions to local communities and the environment.

· 24 days paid holiday (pro rata for reduced hours)

Additional Responsibilities

  • Provide cover for other Scrapstore team members where required.
  • Follow all Health & Safety and Fire Safety regulations.
  • Attend meetings, training and development sessions.
  • Uphold BPCN’s equal opportunities policy and commitment to combat discrimination.
  • Carry out duties reasonably associated with the post.
Application resources
Organisation
Birmingham PlayCare Network View profile Organisation type Registered Charity
Posted on: 23 January 2026
Closing date: 09 February 2026 at 12:00
Tags: Campaigns, Marketing, Project Management, Business Development, Retail / Sales, Customer Service, Operations, Brand, Customer support, Database Management, Early Years, Education, Engagement / Outreach, Logistics, Mental Health, Partnerships, Product management, Sustainability, Wellbeing, Youth / Children

The client requests no contact from agencies or media sales.