4 Retail volunteering manager jobs in Birmingham

Contract: Permanent

Hours: 35 hours

Salary: Up to £75,000 per annum

Location: Flexible with regular travel across our retail network and to London

Benefits include but not limited to:

-36 days' annual leave inclusive of flexible bank holidays, increasing with length of service

-Provision to buy additional annual leave

-Enhanced maternity/paternity leave

-We match up to 8% pension

-Free counselling service

-Opportunities to develop and widen your skills

-2 days of paid volunteering time per annum to support another part of the organisation

About us: The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

Our Social Impact domain is built on shared values, diverse perspectives, and a flexible, people-first approach. We work as one team, building strong relationships across the organisation to drive meaningful change for children and young people. With trust, wellbeing, and collaboration at the heart of how we work, you'll join a culture that supports you to make a real and lasting difference, helping us move closer to our mission of improving the lives of children and young people.

About the role: The Children's Society is seeking an innovative and ambitious Retail Director who can reshape our retail portfolio to deliver greater income and impact to support children and young people.

You'll play a critical leadership role during a period of transition and opportunity. You'll provide strategic oversight and operational leadership across our national retail network, supporting performance, safeguarding, and team wellbeing while preparing the function for transformation and growth.

Representing retail at senior leadership level and working closely with the Executive Director of Marketing and Income Generation, the Director of Retail will deliver the new retail strategy and ensure the function is ready to thrive.

To be successful in this role, you will have:

-Substantial experience in charity retail leadership, ideally including interim or transitional roles

-Proven ability to lead large, dispersed teams through change with confidence and credibility

-Strong strategic and commercial acumen, with a track record of driving performance and growth

-Experience in safeguarding oversight and compliance across retail operations

-Excellent communication, influencing and stakeholder engagement skills

Closing date: Midnight on 13th September 2026Interview dates: Week commencing 28th September

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

SEQF Employment Specialist

Birmingham, B24 8HZ

We are advertising for up to 8 roles (Full Time & Part Time hours available) Fixed Term contracts ending 31.3.27, 31.8.27 & 31.3.28

Salary:£31817 per annum (pro rata for Part Time).

Location: Gravelly Hill, Birmingham B24 8HZ

Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more

Reporting to: Employability Manager

About FareShare Midlands

FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here.

About the Role:

We are seeking an experienced Supported Employment Specialist with a strong background in IPS (Individual Placement and Support) or SEQF (Supported Employment Quality Framework) models to join our team. The successful candidate will work directly with participants to help them identify, secure, and sustain competitive employment while building strong partnerships with employers and community support providers. This is a hands-on role that combines vocational coaching, employer engagement, and individualized support planning.

Key Responsibilities:

• Identify, recruit, and register eligible participants, conducting inductions and assessing individual employment barriers.

• Work with participants to develop personalized vocational profiles, action plans, and career goals.

• Deliver one-to-one and group coaching, employability workshops, and workplace skills training.

• Apply the SEQF supported employment model, guiding participants through all five stages to achieve and sustain competitive employment.

• Identify and develop relationships with local employers to create suitable, inclusive work opportunities.

• Negotiate reasonable adjustments, job carving, and return-to-work strategies with employers.

• Support employers to embed inclusive practices that meet business needs and participant goals.

• Maintain accurate records of participant progress, outcomes, and employer engagement in line with SEQF standards.

• Arrange access to training opportunities and develop partnerships with specialist support providers.

• Ensure all placements and employment opportunities comply with safeguarding, health, and safety requirements.

Essential Skills:

•  Excellent written, verbal, and interpersonal communication skills.

•  Experience delivering one-to-one and group coaching or training sessions.

•  Ability to assess understanding, adapt resources, and provide tailored guidance.

•  Skilled at coaching, motivating, and inspiring participants to achieve employment goals.

•Experience supporting individuals with learning disabilities, autism, ADHD, or other employment barriers.

•Proven record in employer engagement and achieving positive participant outcomes.

•Knowledge and practical experience of SEQF or IPS supported employment frameworks.

Desirable Skills:

• Knowledge of the food industry and retail sector in the Midlands.

• Understanding of food waste and food poverty issues.

• Level 3 IAG (Information, Advice, and Guidance) in Employability.

• Understanding of welfare benefits.

How to Apply:

If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV. 

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.

Closing date for applications is Friday 18th September 2026

Interviews will be taking place on 28th, 29th & 30th September

Crisis is the national charity for people experiencing homelessness. We’ve embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Any Crisis Skylight. This is a hybrid role with homeworking available in line with Crisis’ Hybrid Working Policy.

About us

We’re the UK’s national charity for people experiencing homelessness. And we’re determined to end homelessness, for good.

We don’t just help prevent homelessness from happening, we deliver life-changing face-to-face services through our nine Skylight centres, and campaign fiercely to change policy in England, Scotland and Wales on issues including benefits and employment, health and wellbeing, housing, law and rights, and rough sleeping.

It’s an exciting time to join the high-value fundraising teams at Crisis. Not only are we preparing to deliver our Crisis at Christmas campaign, we’re in the private face of a £30M campaign to acquire 100 homes that will provide stable housing for people experiencing some of the most severe forms of homelessness. At the same time, we are delivering a bold ten-year strategy that aims to see the beginning of the end of homelessness by 2034.

As a core member of our corporate fundraising team, you will have the creative freedom and strategic backing to identify build, and secure new high-value commercial partnerships that transform our income.

About the role

This role will reimagine what commercial corporate partnerships look like at Crisis, and play a leading role in growing our income, brand profile and audience reach through new commercial relationships across all sectors.

From our iconic Crisis at Christmas campaign and slate of high-profile events, to our new housing delivery ambitions and our life-changing Skylight services, we’re looking for someone who can identify, shape and deliver innovative new commercial partnerships strategy that includes sponsorship partnerships, new cause related marketing campaigns and brand campaigns that will transform our income.

About you

• You’ll be an experienced, tenacious, results-orientated senior fundraiser who will bring creativity to building a new commercial partnerships strategy that turbo-charges our income, grow our brand profile and audience reach.

• You’ll own your pipeline and, with the New Commercial Partnerships Manager, identify, build and convert new sponsorship, cause related marketing and brand partnerships that deliver real value for Crisis, and our new partners.

• You’ll be motivated by the challenge of reimagining what new commercial partnerships can deliver at Crisis, and be a self-starter who confidently speaks the language of corporate marketing, brand and buying teams and external agencies.

• You’ll collaborate closely with our Brand, Marketing & Audience team, our Retail, Media and Client Services teams to package up new high-value commercial propositions at pace.

• You’ll be commercially savvy who can spot new opportunities for commercial partnerships that others may miss. We’re looking for someone who can adapt industry priorities, motivations and funding trends into corporate new commercial partnership opportunities for Crisis.

• You’ll be experienced at identifying, pitching and successfully securing six and seven figure new partnerships, and someone who loves building networks, external relationships and influencing internally and externally to get things done.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.

• Pension scheme with an employer contribution of 8.5%

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Flexible working around the core hours 10am-4pm

• Wellbeing Leave to be used flexibly

• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below.Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 13th September at 23:59

First interview date: Monday 21st September (Online, MS Teams)

Second interview date: Tuesday 29th September (Online, MS Teams)

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094