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This is an exciting new role that will provide leadership as Victim Support grows, ensuring excellent governance, risk management and assurance across the organisation.
The Director of Governance, Risk and Assurance is a member of the Senior Leadership Team, holding strategic accountability for governance, risk, assurance and quality across the organisation.
You will work closely with the Executive Leadership Team to ensure that systems, policies and frameworks are robust, evidence-based and aligned to the charity's mission. They will also provide independent assurance to the Board and its Committees that Victim Support is well governed, legally compliant and effectively managed.
If you are passionate about good governance and are looking to lead a team in an organisation that makes a real difference, then we would love to hear from you.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career
About the Role
This newly established role offers a unique opportunity to shape and strengthen organisational governance, risk and assurance frameworks across a national charity delivering vital services to victims of crime.
As Director, you will provide strategic leadership across governance, risk management, compliance and quality assurance, ensuring that the organisation operates safely, effectively and in line with its statutory and regulatory responsibilities. You will act as a trusted adviser to the Executive Team and Board, providing independent and robust assurance, alongside constructive challenge to support strong decision-making.
We are looking for an individual with significant senior leadership experience in governance, compliance and risk within a complex organisation. You will bring expertise in developing and embedding effective frameworks, alongside the ability to lead cultural change, influence at senior level, and drive continuous improvement. This is a highly collaborative role, working across organisational boundaries to build capability and ensure Victim Support remains a high-performing, well-governed organisation.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thrive, we are working towards creating a future where people with ill health, disability or disadvantage experience the life-changing benefits of gardening and nature.
‘It’s a joy to see the life changing impact of our services and to know that my job really makes a difference.’
We’re looking for a supportive and proactive Centre Manager who can enable our passionate and committed Reading team to deliver an excellent service for client gardeners.
Confident business development skills are needed to identify new partnerships and expand our programme delivery to ensure the continued sustainability of the centre. Creativity, problem solving, prioritising and the ability to manage a diverse workload, where each day is different, is key in this role.
If you are a people-focused manager with experience of working in social care or charities, Thrive can offer you a varied and rewarding challenge.
Appointment to this post will be subject to 2 references and a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in the first instance.
Please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
The client requests no contact from agencies or media sales.
To provide high-quality and comprehensive advice, information, practical and advocacy support relating to violence against women and girls (VAWG) perpetrated against black and minoritised women and children. To work predominantly with women who are deemed standard or medium risk, across West London. To assist with educational, developmental, policy and campaigning work arising from advice and casework, with a particular emphasis on those residing across West London boroughs.
Why work with Southall Black Sisters?
Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:
- Generous annual leave entitlement
- Hybrid working
- Enhanced pension contribution
- Enhanced sick pay
- Subsidised public transport season ticket
- A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists
- Clinical supervision with an MBACP therapist to explore issues arising from casework
- A focus on continued learning and development through accredited training delivered by experts in their field
- Organisation-wide away days
- Career development pathways and support
- The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
- Employer eye care scheme
To Apply
Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.
Please note, incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
Hours: 37.5 hours per week
Location: London, UK (Hybrid – 50% office attendance)
Summary Purpose - what you will be achieving:
The Policy Directorate brings together the Academy’s policy, analysis and external affairs functions to address major science and health policy issues in the UK and internationally. The Directorate works as a single, coordinated team, focusing resources on priority areas, applying strategic approaches, generating high‑quality evidence and insights, and engaging effectively with government, stakeholders and partners to inform decision‑making and influence policy.
You will work in the Academy’s new Analysis Function, which ensures that policy development, external engagement, and rapid response work are consistently underpinned by high‑quality analytical insight. Reporting to the Head of Policy Analysis, you will lead activities in a team that spans qualitative and quantitative methods, evidence synthesis, horizon scanning, policy modelling and evaluation.
You will work within the Policy Directorate (including the Policy Development and External Affairs functions) to improve the quality and impact of policy recommendations, and ensure decision-makers can rely on timely, trusted analysis.
About the role - what you will be doing:
1. Provide expert advice and guidance in support of policy analysis
- Work with the Head of Policy Analysis to develop the Analysis Function’s strategy, operating model, standards, governance and ways of working.
- Work with Policy Managers to agree strategies for evidence gathering in support of policy priorities.
- Advise on risks, uncertainties, and the implications of emerging scientific and technological trends as they pertain to the conduct of medical sciences and the health service.
2. Lead the Policy Directorate’s ‘rapid response’ function
- Lead the process of developing rapid responses to emerging policy opportunities.
- Oversee horizon scanning activities to ensure opportunities for rapid response are identified and planned for at early stages.
- Work with the Policy Directorate to agree, manage and quality assure rapid response projects.
- Where rapid response work has been commissioned by external organisations (e.g. government, arm’s length bodies), ensure their project needs are defined and addressed.
- Ensure rapid response outputs are underpinned by high‑quality analysis.
3. Project manage analytical activities
- Lead the Academy’s policy analysis projects, determining the best methodological approaches to gathering evidence that will inform policy development and external affairs.
- Manage the design and delivery of evidence syntheses, horizon scanning, modelling, impact assessments, stakeholder insight analysis, and evaluation.
- Lead colleagues in the Analysis Function to coordinate project planning and evidence-gathering activities.
- Support the Analysis Function with commissioning external analysis where appropriate.
- Regularly report on project progress, risks and issues to the Head of Policy Analysis.
4. Build analytical partnerships and external credibility
- Engage with analytical teams across government (e.g., DHSC, NHS England, UKRI, ONS), the charity sector, research funders and national academies.
- Engage with academic experts, methodologists, research networks and data holders to strengthen analytical depth.
- Represent the Academy in analytical or evidence‑focused fora.
- Work with the External Affairs team to support external activities.
Requirements
Essential
- Extensive experience working in analytical or evidence functions.
- Expertise in a range of analytical methods, such as: evidence synthesis, horizon scanning, behavioural insights, data analysis, evaluation, modelling, or forecasting.
- Experience in ensuring analytical quality assurance and establishing or applying analytical standards.
- Proven ability to engage with and communicate complex analytical findings clearly for non‑technical system partners, including government and sector representatives.
- Experience with working at pace and managing a range of projects.
- Good understanding of the UK science, research and health policy landscape and how evidence informs decision-making.
Desirable
- Previous work in a science, health, research or public policy environment (e.g., government, national academy, think tank, research funder).
- Experience with managing budgets and commissioning research.
Benefits
We provide our staff with a comprehensive benefits package outlined as follows:
Competitive rewards
- Generous pension scheme with flexible contributions – we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%).
- Life assurance at three times your salary.
Work-life Balance
- Hybrid and agile working. 50% office attendance.
- 26 days annual leave, plus Christmas closure days and bank holidays.
- Buying and selling leave.
- Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period).
Wellbeing and Development
- Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing.
- Support through tailored learning and development.
Additional Benefits
- A range of enhanced benefits become available once you’ve completed your probation period.
For more information and to apply, please visit our careers portal.
Closing date: 9:00am on Monday 6 July 2026.
Interviews will likely be held w/c 20 July 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Job Title: Head of Governance and Risk
- Location: Thame (Oxfordshire)
- Working arrangements: Hybrid, 2 days per week on-site
- Salary: £65,000 per annum
- Contract: Full-time, Permanent
Affinity Trust is a national charity dedicated to supporting people with learning disabilities to live fulfilling lives. We are looking for an exceptional governance professional to join our senior leadership team as our new Head of Governance and Risk.
Reporting directly to the Chief Executive, this is a high‑impact role at the heart of our organisation. You will lead governance and assurance, act as Company Secretary, oversee corporate risk and business continuity, and advise the Board and Executive Team.
As a trusted strategic partner, you will help ensure we meet our statutory and regulatory obligations, strengthen decision-making, and uphold our values.
You will be responsible for:
- Leading governance, assurance and Board/Committee support
- Acting as Company Secretary and ensuring statutory compliance
- Managing risk, internal control and organisational resilience
- Overseeing the performance of external legal advisors
- Providing governance oversight of data protection and information compliance
This standalone role requires significant expertise, confidence and integrity. You will bring strong knowledge of charity and company law, excellent Board-level communication skills, and the ability to balance strategic insight with hands‑on delivery.
If you are a values-driven professional who wants to make a real difference, we would love to hear from you.
Key Priorities for the First 12 Months
- Strengthen the organisation’s governance framework and Board reporting cycle.
- Lead a structured review of the corporate risk register and associated assurance processes.
- Embed a refreshed business continuity framework, including scenario testing.
- Support a Board effectiveness evaluation and implementation of any recommendations.
- Review the performance and value-for-money of external legal advisors.
- Enhance processes for data protection and ICO compliance oversight in partnership with the SIRO.
What We’re Looking For
We are seeking a highly capable governance professional who brings:
- Strong technical expertise in charity governance, risk, and regulatory compliance.
- Confidence advising senior leaders and Trustees.
- Excellent communication, diplomacy, and influencing skills.
- A proactive, values-led approach with the ability to work autonomously.
- The ability to juggle strategic insight with hands-on delivery.
You don’t need to have worked in a large team — this role is well-suited to someone who thrives in a standalone, high-responsibility position.
Please note, all roles are subject to a Disclosure and Barring Service (DBS) check, at the relevant level for the position. This check will be paid for by us.
The client requests no contact from agencies or media sales.
Join Our Team as an Audit and Risk Manager
Location: Remote
Details: Permanent, Full-time, 35 hours per week
The Business Improvement & Technology directorate was formed in January 2026, bringing together Technology & Business Systems with Compliance, Quality, Audit and PMO. This new directorate has an exciting purpose to drive real, meaningful change across the organisation. It will play a key role in improving how we work, maintaining compliance, shaping and strengthening our technology, systems, and data to deliver quality services, demonstrate our impact and enable strategic planning & delivery.
The Assurance and Compliance function leads health and safety, risk, and compliance at Rethink. It provides expert advice, supports the Executive Team in managing strategic risks, reports to governance bodies, and oversees audits and improvement actions to ensure continuous improvement.
Role Overview:
Join our Business Improvement and Technology Directorate, where you’ll help drive smarter ways of working and support Rethink’s digital growth. In this role, you’ll play a key part in our audit and risk management framework, identifying control gaps, improving processes, and helping the organisation run more effectively. You’ll work closely with senior leaders, giving you great exposure and the opportunity to make a real impact.
Key Responsibilities include:
- Lead Rethink’s audit and risk activity, ensuring focus on key strategic risks and high-quality delivery
- Manage the full internal audit cycle, from planning and fieldwork through to reporting and follow-up
- Identify control gaps, inefficiencies, and opportunities to improve processes and ways of working
- Develop clear, practical recommendations to strengthen internal controls
- Oversee the risk management framework, including the corporate and directorate risk registers
- Support senior leaders to manage risk effectively and improve organisational performance
- Monitor compliance with regulatory requirements and industry best practice
- Produce clear, insightful reports for the Executive Team and Audit & Assurance Committee
- Strengthen organisational assurance, improve risk visibility, and support better decision-making across Rethink
What we’re looking for:
- Proven experience in audit, risk management or compliance
- Professional qualifications such as Certified Internal Auditor (CIA)
- A strong understanding of internal control frameworks, e.g. ISO 31000
- Excellent analytical skills with the ability to translate complex data into actionable insights
- Excellent communication skills with the ability to engage and influence stakeholders at all levels
- A proactive mindset with the confidence to challenge the status quo
- Proficient IT skills in Microsoft applications
We look forward to receiving your application!
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Doing Good Recruitment is pleased to be partnering with Shell Foundation on the appointment of a part-time Governance, Risk and Assurance (GRA) Adviser.
We are seeking an exceptional individual to provide strategic, enterprise-level GRA support across the organisation. The position is offered on a permanent, three-day-per-week basis, with one day in the office (ideally Wednesday).
About Us
Since our inception 25 years ago, Shell Foundation has worked to alleviate poverty across Africa and Asia. We have played a critical role in advancing the energy access sector and are now focused on scaling its impact.
Our objective is to enable tens of millions of people to raise their incomes while lowering emissions by 2032. We achieve this by fostering innovation and scaling technologies that increase incomes.
The Role
This is a broad, hands-on role that plays a key part in ensuring Shell Foundation operates in a well-governed, risk-aware, and accountable way. You will work closely with the GRA Manager and colleagues across the organisation to coordinate governance processes, contribute to enterprise risk management activities, and support assurance and compliance frameworks.
Your work will span board and committee coordination, enterprise risk activities, assurance planning, and policy and compliance processes—helping to ensure that information is accurate, processes run smoothly, and priorities are clearly tracked and delivered.
This role is well suited to someone who operates comfortably at a strategic level, works across multiple areas, and thrives on collaborating with stakeholders to provide advice while bringing structure and clarity to complex challenges.
About You
The successful candidate will be a highly organised and detail-oriented professional with a track record in governance, risk control, and assurance at the enterprise level. You will bring a methodical approach to your work, with the ability to manage multiple processes and stakeholders effectively.
You will be confident working with a range of stakeholders, able to communicate clearly, and comfortable exercising judgement when supporting risk and assurance activities. Essential to this is the ability to build strong relationships that enhance collaboration and successful GRA outcomes.
The ideal candidate will have gained experience in ESG, financial, professional, or legal services, or a similar environment that demonstrates holistic portfolio oversight and enterprise risk management.
Familiarity with governance requirements in the charity or not-for-profit sector would be beneficial but is not essential.
How to Apply
We are partnering with Doing Good Recruitment for this campaign. Please click ‘Apply’ to find out more, see the full job description, and learn how to submit your application.
Our Commitment to Equity, Diversity and Inclusion
Doing Good Recruitment is committed to the highest standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics, as well as socio-economic background. We understand that applicants may not always meet every criterion listed in the job description, if you meet most, we encourage you to apply.
We believe that the organisations and people, that come together to make the world a better place, deserve the very best helping hand for hiring.
We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Manager to join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values.
£40,000.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
Service Leadership and Operational Management
- Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse.
Safeguarding, Risk and Safety Management
- Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused.
Staff Leadership and Performance Management
- Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes.
Quality Assurance, Partnerships and Service Development
- Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery.
Compliance and Professional Practice
- Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards.
About you:
Knowledge and Experience
- Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families.
Skills and Abilities
- Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services.
- Strong risk assessment, decision-making, and problem-solving skills, particularly in relation to safeguarding and high-risk cases.
About us
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Support Lead: Partnerships
Reports to: Community Support Manager
Contract: Full-time
Role Purpose
As Community Support Lead: Partnerships, you will play a key role in strengthening the relationships that underpin HOST’s work, ensuring every hosted partner (HP) receives consistent, responsive, and values-driven support.
You will lead on partner onboarding, engagement, and ongoing support, ensuring needs are met with professionalism, empathy, and efficiency. This includes managing communications around invoices and payments, responding to general queries, and proactively identifying and escalating potential risks.
Blending strong attention to detail with a people-first approach, you will shape and continuously improve the partner experience — from initial onboarding through to long-term collaboration — ensuring every interaction reflects HOST’s mission to support the world’s change-makers.
Core Responsibilities
1. Partner Engagement and Onboarding
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Lead Welcome, Onboarding, and regular check-in calls with hosted partners, building clarity, trust, and consistency in every interaction.
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Provide clear guidance on HOST’s systems, processes, and expectations, ensuring each partner journey is well-defined and smoothly implemented.
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Identify risks, issues, or emerging support needs during interactions, and promptly share these with the Community Support Manager.
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Support escalations and follow-up actions to maintain a high-quality, responsive partner experience.
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Maintain accurate and up-to-date records of all communications, ensuring relevant information, issues, and risks are clearly documented and shared across the team.
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Negotiate PAYF contributions, add-on pricing, and additional services, ensuring partner needs are met efficiently and effectively.
Reporting cadence: Weekly summary and inclusion in monthly CS reporting.
2. Query Resolution and Partner Care
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Respond to general hosted partner queries with accuracy, clarity, and empathy, achieving a minimum 90% satisfaction score.
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Ensure at least 90% of queries receive an initial response within 24 hours.
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Maintain consistently high standards of written and verbal communication, reflecting HOST’s values of integrity, care, and responsiveness.
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Collaborate with Finance and Operations teams to ensure partner needs are resolved promptly and effectively.
Reporting cadence: Weekly dashboard updates and monthly performance reporting.
3. Partner Relationship and Invoice Management
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Work closely with hosted partners to amend invoices and resolve payment queries accurately and in a timely manner.
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Ensure all payment-related communications and outcomes are clearly documented in ClickUp and Zendesk.
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Monitor and report on invoice corrections, identifying trends and opportunities for process improvement.
Reporting cadence: Monthly
4. Risk Identification, Screening and Escalation
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Identify and assess potential financial, operational, or reputational risks arising from partner interactions.
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Conduct initial screening of partner-related concerns in line with HOST’s due diligence processes.
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Escalate identified risks promptly to the Community Support Manager or relevant stakeholders for review and mitigation.
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Contribute to monthly Community Support risk reporting and ongoing team learning.
Reporting cadence: Real-time escalation of risks, with consolidated monthly reporting.
5. Community Support Administration
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Maintain accurate, up-to-date records across ClickUp, Zendesk, and internal systems.
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Support the review and updating of standard operating procedures (SOPs) to ensure consistency and clarity across processes.
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Contribute to internal administrative tasks, ensuring operational readiness for audits, reviews, and ongoing compliance.
Reporting cadence: Monthly
6. Community Support Resources and User Journey
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Contribute to the development and continuous improvement of Community Support materials, guidance, and onboarding resources.
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Support the enhancement of the hosted partner user journey, ensuring all touchpoints are clear, consistent, and aligned with HOST’s values.
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Work collaboratively with colleagues to identify gaps and opportunities to strengthen the overall partner experience.
Reporting cadence: Quarterly reviews with recommendations for improvement.
7. Growth and Learning Areas (Development Focus)
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Take ownership of more complex hosted partners with advanced operational or financial requirements.
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Support the development of new Community Support Leads through training, mentoring, and sharing best practice.
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Deliver or support hosted partner Health Checks, ensuring all follow-up actions and documentation are completed effectively.
Reporting cadence: As directed by the Community Support Manager.
You Bring
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Experience in operations, client service, or relationship management within HOST.
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Strong organisational skills with a focus on accuracy, responsiveness, and care.
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Excellent communication and interpersonal skills, with confidence engaging across cultures and time zones.
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Familiarity with digital tools such as ClickUp, Zendesk, and cloud-based systems.
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A proactive mindset — curious, calm under pressure, and committed to service excellence.
Key Relationships
Internal: Community Support Team, Finance & Operations, Communications, Partnerships, and Capacity Building teams.
External: Hosted partners, funders, and service providers.
Performance Indicators
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90% of hosted partner queries receive an initial response within 24 hours
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Maintain a hosted partner satisfaction score of 90% or higher
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Resolve invoice corrections and payment requests within agreed monthly timeframes
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Escalate all identified risks within 8 hours of detection
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Ensure SOPs and system records are reviewed and updated on a monthly basis
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Demonstrate ongoing improvements in the hosted partner experience and overall journey design
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Job Title: Head of Business Operations
Salary: £40,000 per annum (£32,000 per annum pro rata) + 10% company pension on successful completion of probation
Contract: Permanent
Base: The Brain Charity, Norton Street, Liverpool, L3 8LR
Hours: Part Time - 30 hours per week
Responsible to: Chief Executive Officer
Direct Reports: 4
Summary of Role
The Head of Business Operations will play a key leadership role within The Brain Charity, leading and overseeing the effective and safe delivery of a range of business and operational activities. This includes responsibility for premises management, health and safety, data protection compliance, ICT systems, and operational services such as room hire and café provision.
Working closely with the Chief Executive Officer and senior colleagues, the role will ensure that systems, processes and services run efficiently, meet regulatory requirements, and support the charity’s wider objectives. The postholder will also lead on continuous improvement, oversee operational performance, manage budgets and commercial activities, and develop sustainable income-generating services that support people living with neurological conditions.
Key Responsibilities
Management of Physical Assets
- Hold responsibility for the organisation’s assets register.
- Ensure that all buildings owned by the organisation and their fixtures and fittings are maintained to a high standard in a cost-effective way.
Health & Safety, Security & Business Continuity
- Provide leadership and assurance on the effectiveness of Health & Safety controls across the organisation.
- Ensure the safe, secure and continuous operation of the charity’s premises, including oversight of access arrangements, security controls, and incident response.
- Ensure Health & Safety and food safety policies are in place, effectively implemented, embedded into day-to-day operations, and consistently monitored to maintain full compliance across all operational activities.
- Ensure statutory checks, monitoring activities and remedial actions are completed, documented and reviewed in line with regulatory requirements.
- Maintain organisational readiness for incidents affecting premises safety, security, or continuity of service delivery, and act as the designated Deputy within the Business Continuity Plan, carrying out responsibilities in line with the defined scope and actions of the plan.
- Act as a designated security key holder and first point of contact for premises alarm activations and building security incidents, ensuring appropriate timely response and escalation.
Data Protection & GDPR
- Support and contribute to ensuring compliance with GDPR and data protection legislation across the organisation.
- Support the CEO and senior leadership team in meeting data protection responsibilities, including compliance reporting and engagement with the ICO and Subject Access Requests where required.
ICT, Digital & Systems Oversight
- Provide oversight of ICT infrastructure, Microsoft 365 accounts and CRM systems, ensuring they support operational and business objectives.
- Produce and present quarterly reports covering ICT performance, KPIs, system risks and improvement activity.
- Manage supplier relationships and contracts for IT support services, including due diligence, contract management and renewal.
- Support ICT and CRM development initiatives in line with organisational priorities.
- Ensure compliance with Cyber Essentials requirements and oversee the organisation’s cyber security posture.
Operational Management
- Take responsibility for improving the performance, productivity, efficiency, and profitability of the café, room hire services.
- Work collaboratively with the Communications Team to support the promotion and advertising of business activities, including room hire and café services.
- Lead and manage facilities refurbishment and improvement projects, ensuring they are delivered safely, on time and within budget.
- Oversee contractor engagement ensuring compliance with Health & Safety and contractual requirements during works.
- Ensure appropriate insurance policies are in place, regularly reviewed and maintained in line with organisational risk exposure.
- Act as the operational lead for insurance-related matters, including renewals and claims support.
- Support the CEO and Trustee Board with financial matters relating to business activities as required.
- Monitor and analyse business data, producing reports and delivering presentations to senior management and the trustee board.
Financial Management
- Set and manage budgets for existing product and service delivery.
- Forecast sales targets and monitor progress against these.
- Support the CEO and Trustee Board with financial matters related to business activities as required.
People Management
- Take responsibility for being up to date with the charity’s current policies and procedures and ensure they are adhered to by all staff within your department.
- Monitor, performance manage and improve the efficiency of all direct reports.
- Support the professional development of all direct reports.
- Provide ongoing and regular formal supervision through the organisation’s supervision and appraisal framework.
- Motivate staff to achieve their KPIs through quality controls.
- Monitor, train and support all volunteers.
- Delegate tasks to achieve the overall aims of the organisation in line with own responsibilities.
- Contribute to The Brain Charity management rota when required.
Other
- Take responsibility for being up to date with the charity’s current policies and procedures and to adhere to these.
- Actively support promotional and fundraising events for The Brain Charity, attending a minimum of 1 fundraising or client-focussed event over the course of a year.
- Assist and support volunteers within the team as and when required.
- Carry out any other reasonable tasks which may be required by the charity from time to time.
- Regularly provide cover for all aspects of the department you belong to during any absence relating to your colleagues.
The client requests no contact from agencies or media sales.
Title: Natural Estate Manager
Location: Gilwell Park, Chingford, E4 7QW
Contract Type: Permanent
Working Hours: 35 hours per week (including evenings and weekends)
Salary: £30,040 per annum – Band D, Level 3 (Inclusive of Outer London Weighting)
About the Role
We’re looking for a Natural Estate Manager to lead and deliver a busy but rewarding programme of conservation work across Gilwell Park, helping to improve habitats, boost biodiversity and create more opportunities for people to connect with nature. Guided by our new 10-year woodland management plan and best-practice conservation methods, you’ll take a hands-on approach to estate maintenance and habitat improvement across the site.
Working both independently and alongside staff teams, volunteers, corporate supporters and young people, you’ll help create meaningful change for nature and for visitors. From practical conservation tasks to wider estate projects, you’ll play a key role in shaping and protecting the natural environment at Gilwell Park.
Key Responsibilities as our Natural Estate Manager
- Lead practical grounds and woodland work at Gilwell Park, supporting habitat improvements and estate maintenance.
- Use and maintain machinery and tools safely, carrying out inspections, repairs and general site upkeep.
- Lead and support volunteers, corporate groups and young people in practical conservation activities and skills sharing.
- Support conservation partnerships and nature recovery projects, including habitat work, monitoring and reporting.
- Champion nature regeneration, maintain high health and safety standards, and support events, training and wider site activities for Scouts and Scout Adventures.
About You
We’re looking for someone with:
- Experience in practical conservation, habitat management and estate maintenance, with good knowledge of woodland and parkland management.
- Confidence using and maintaining machinery, tools and equipment safely, with experience in health and safety and risk assessments.
- Experience leading volunteers and skills sessions with people of all ages, including young people, and working independently or as part of a team.
- Strong communication and project management skills, with experience supporting conservation projects, partnerships and reporting.
- A proactive, hands-on and enthusiastic approach, with a passion for conservation and helping young people connect with nature outdoors.
- A full UK driving licence and relevant countryside, woodland or estate management qualifications.
Benefits:
- We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
- Flexible working hours
- Work in a way that suits you, your role and your department
- Double matching pension up to 10% of gross salary
For a full list of our benefits, click .
Closing date for applications: 23:59 on Friday 26th June 2026.
Interviews will be held in person at Gilwell Park on Monday 6th July 2026.
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Contract
Full-time, permanent
(We welcome proposals for flexible working arrangements)
Salary
£55k per annum
This is a newly created role. with responsibility for financial management owned previously by the Executive Director, supported by the Head of Finance & Operations. In the refreshed structure operational and finance functions are separated.
The purpose of this role is to ensure the organisation is financially sustainable, well governed, and able to deliver its mission effectively. You will lead the financial management of the organisation, ensuring robust financial control, high-quality reporting, and effective financial planning to support strategic decision-making and long-term sustainability. This is a hands-on, collaborative role in a busy team, spanning both strategic and operational finance.
Being a success in this role will essentially balance three things at the same time:
1. Financial stability, control and risk management
2. Artistic and charitable ambition
3. Long-term organisational resilience and sustainable growth
Over the last two years the Festival has refreshed a number of our platforms and ways of working, including updating our CRM, ticketing and finance systems (Xero). We have worked with an external consultancy firm who have reviewed our systems and processes in finance and recommended new approaches; we are seeking a financial leader who can continue to progress this transformation, embedding new systems and ways of working across the team, while managing the busy annual BAU finance operations. We are in year two of a refreshed Strategic Plan, with a focus on building organisational resilience, maximising income and building new revenue streams; our new Finance Director will play a key role in realising these ambitions.
The role will be the key liaison with the Audit & Risk Committee of the Board of Trustees.
Key Responsibilities:
- Financial leadership
- Financial reporting and insight
- Festival and programme support
- Sustainability and development support
- Systems and data
- Compliance, governance and risk management
- Leadership and team management
Essential Knowledge, skills and experience
- Qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent experience)
- Significant senior financial management experience including Xero accounting system
- Experience of budgeting, forecasting, and financial planning
- Experience preparing statutory accounts and managing audits
- Strong understanding of financial controls and governance
- Experience presenting financial information to boards or trustees
- Excellent communication and stakeholder management skills
- Ability to work strategically and operationally in a fast-paced environment
For full information on key responsibilities and person specifications please see full Job Description on Edinburgh International Book Festival Website.
Key Dates:
Closing date for applications: Monday 29th June 2026. Please complete the online application using the links on our website.
Interviews will be held in central Edinburgh during the week of 6th July. Remote interview requests will be considered but in person is preferred.
The client requests no contact from agencies or media sales.
About us
Lucy Faithfull Foundation Scotland is part of a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.
About the role
We are recruiting a Scotland Practitioner to join our multi-disciplinary team in Edinburgh. The role will involve delivering psycho-educational individual and group work to adults who are concerned about sexual thoughts, feelings and behaviours towards children. Assessments of clients and answering calls to our Scotland helpline will be a key part of this role. The majority of referrals will be adults who are under investigation or have been arrested for online sexual offences, including accessing child sexual abuse material.
This is a highly rewarding role making a genuine difference to children’s lives. It involves working within a friendly, supportive and hardworking team which is committed to keeping children safe from sexual harm.
This is a fixed-term contract to 31st March 2027 in line with external funding. We are optimistic that this post will be extended beyond this, pending continuation of funding in 2026-27.
About you
Our ideal candidate will be a dynamic Practitioner with a proven ability to drive projects to achieve required outcomes. You will be professional, proactive and outcome-focused with exceptional communication and engagement skills and an ability to develop partnership ways of working with professionals and agencies. You will have an impeccable understanding of child protection policies and principles and evidence of working with safeguarding partners to keep children safe from harm
You will be able to demonstrate confidence in translating the charity’s mission into direct child protection practice and equipping other professionals in tackling child sexual abuse.
Key attributes we are seeking include:
- Delivering assessment and interventions with adults who are at risk of sexual offending.
- Impeccable knowledge of safeguarding principles, policies and practices
- Collaborative and supportive ethos, enabling effective working with team members and leaders across the charity
- Flexibility and passion to work alongside internal and external colleagues to ensure quality work is delivered efficiently
- Excellent engagement skills and experience of working professionally with professionals
- Effective record keeping in line with the charity’s policy and practice
- Stakeholder engagement and excellent communication skills to promote the mission and values of the Lucy Faithfull Foundation.
For a more detailed job description, please review the job pack.
What you’ll get from us
We offer the following benefits:
- Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
- NEST pension
- 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
- Up to 5 days’ learning and development per year
- Flu jabs & eye tests
- Season ticket loans
- Charity discounts
- Employee assistance programme
- Option of private healthcare with Benenden
How to apply
We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline - please download the job pack for more information.
An application form and equal opportunities monitoring form are included within this pack. We look forward to receiving your completed documents by 22nd June at 5:00pm. Please download the job pack for more information on how to apply.
Please avoid using AI generated responses as these will automatically be discarded – we want to hear from the real you. Please note that only applications with all sections completed will be reviewed during shortlisting.
In person interviews are scheduled to take place on 7th and 8th July. If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a PVG check from Disclosure Scotland for this position.
#Scotland #Practitioner #Assessments #Interventions #Helpline
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have extensive experience and understanding of working with children, young people and/or vulnerable adults – including the crucial ability to build and maintain trusting relationships with young people and parents/carers who may have had previous negative experiences of services?
If so, St Giles has the ideal challenge for you: as a Senior Caseworker on our pioneering SOS project. Here we work with both victims and perpetrators of serious youth violence and other gang related offences, helping clients to be safe, move away from offending and take positive choices.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Your role will be to provide young person-centred holistic support – including everything from helping clients to understand their own behaviour and its consequences, and promoting change, to helping clients’ families to support them and providing practical help with attending appointments, education, training and employment options, housing, benefits, debt and other aspects of day-to-day living. You’ll be part of a client focused SOS Team delivering casework services, predominantly Monday-Friday during office hours, and within Lambeth (although other hours and deployments may be required). You’ll also work closely with a range of partner agencies to ensure clients access the appropriate services and get the best outcomes.
Working flexibly within the community, with responsibility for one or more volunteers, you’ll be building effective and engaging relationships with young people involved in or at risk of being involved in the criminal justice system, with the aim of improving their life chances. You’ll conduct robust risk assessments and strengths-based needs assessments, with safeguarding as the priority, and ensure that all young people work towards an agreed support plan which is regularly reviewed and adapted. You’ll also build effective relationships with agencies providing services to the client group, and enable clients to engage in positive activity within the community (e.g. boxing, football, etc).
What we are looking for
- Experience of working with children, young people and/or vulnerable adults and delivering interventions that have had a positive impact – preferably in a health and wellbeing context and/or on an offender led support project.
- Experience of providing support, advice and advocacy, with the ability to assess clients’ needs.
- Experience of managing complex safeguarding issues with children, young people and adults who are at risk of violence or exploitation, whilst working alone.
- Understanding of the physical, social, emotional and developmental needs of children and young people, their specific needs as they transition to legal adulthood, and the issues they face, e.g. exploitation, victimisation, offending, school exclusion, unemployment, trauma.
- Extensive knowledge of the impact of context – with a clear understanding of best practice around contextual safeguarding and those experiencing harm outside the home.
- Knowledge of trauma-informed practice in the context of working with children, young people and parents/carers impacted by violence and exploitation, and of how trauma –including from their own lives – can impact on how practitioners manage cases.
- Working knowledge of child protection and safeguarding legislation/policy, with experience of providing support, advice and advocacy to staff with a safeguarding responsibility.
- Understanding of the importance of good quality case recording quality assurance principles.
- Ability to use electronic case management systems to record all aspects of the role, including action plans, outcomes and session data on a day-to-day basis.
- Recognition of the importance of resilience in coping with the emotional demands of the role and demonstrable experience of managing your own wellbeing.
- Relevant qualification to a good standard or equivalent experience – ideally with relevant accredited training such as safeguarding, counselling or mental health first aid.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 29 June 2026 at 9am.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Bristol Avon Rivers Trust
Bristol Avon Rivers Trust is an independent environmental charity dedicated to restoring and protecting the rivers of the Bristol Avon catchment for people and wildlife.
We work across urban and rural landscapes to deliver practical river restoration, natural flood management, climate resilience, biodiversity recovery and community engagement projects at a catchment scale. Our work ranges from removing barriers to fish migration and restoring river habitat, through to supporting regenerative farming, creating wetlands and woodlands, and engaging communities in citizen science and environmental action.
As the Trust continues to grow in scale, ambition and complexity, we are seeking an experienced and highly organised Head of Operations to help strengthen our organisational systems, support our team and enable the effective delivery of our strategic vision.
Location
Hybrid working – with regular attendance across BART offices, project sites and meetings within the Bristol Avon catchment.
Reports to
Chief Executive Officer
Hours
Full-time (37.5 hours per week)
Flexible working arrangements considered.
Purpose of the Role
The Head of Operations will play a central leadership role within Bristol Avon Rivers Trust, ensuring the organisation operates safely, effectively, efficiently and sustainably as it continues to grow.
This is a strategic and hands-on operational role overseeing organisational systems, support governance, HR, compliance, health & safety, programme management support and internal operations.
Working closely with the CEO and Senior Leadership Team, the postholder will help manage the organisations systems and culture needed to support high-quality delivery across a growing environmental charity.
The role will suit someone who thrives in dynamic organisations, enjoys problem solving and optimising systems, understanding and making sense of complexity, and is motivated by supporting teams to deliver meaningful impact and achieving the organisations goals.
Key Responsibilities
Organisational Leadership & Operations
- Lead and oversee day-to-day organisational operations across the Trust
- Develop and improve internal systems, processes and operational procedures
- Support organisational planning and delivery against BART’s strategic objectives
- Work closely with the CEO and senior managers to support organisational growth and resilience
- Contribute to organisational decision-making and leadership culture
People & HR Management
- Oversee HR systems, policies and procedures
- Support recruitment, onboarding and staff development processes
- Help foster a positive, inclusive and high-performing workplace culture
- Support managers with operational people-management matters
- Coordinate staff wellbeing and professional development initiatives
Governance & Compliance
- Ensure compliance with charity, company and employment regulations
- Support the CEO with governance processes, trustee reporting and organisational policies
- Oversee organisational risk management systems
- Ensure appropriate insurance, contracts and compliance frameworks are in place
- Lead on operational health & safety systems and organisational compliance
Organisational Systems
- Support organisational budgeting and financial monitoring alongside the finance and Senior Leadership team
- Oversee operational procurement and contract management systems
- Support implementation and optimisation of organisational systems, including Customer Relationship Management (CRM) and IT systems including cyber security
- Improve internal reporting and programme coordination systems
Programme & Delivery Support
- Support operational coordination across BART programmes and projects
- Help ensure teams are appropriately resourced and supported
- Improve organisational project management systems and workflows
- Support efficient collaboration across delivery teams
- Contribute to organisational development opportunities and partnerships
Person Specification
Essential Experience & Skills
- Significant experience in operational management, organisational leadership or business management
- Experience developing and improving organisational systems and processes
- Strong understanding of governance, compliance and organisational risk management
- Experience supporting HR and people-management processes
- Excellent organisational and project management skills
- Strong interpersonal and communication skills
- Ability to work strategically while also being comfortable with operational detail
- Experience managing competing priorities in a fast-paced environment
- Proficient in Microsoft Office and organisational software systems
Desirable Experience
- Experience working within the environmental, charity or public sector
- Knowledge of charity governance and funding environments
- Experience supporting organisational growth and change management
- Familiarity with CRM systems and operational databases
- Understanding of health & safety systems within field-based organisations
Who We’re Looking For
We are looking for someone who:
- Is highly organised, proactive and solutions-focused
- Enjoys enabling others to succeed
- Can balance strategic thinking with practical delivery
- Is calm and adaptable in a growing organisation
- Has strong emotional intelligence and leadership skills
- Wants to help a small organisation grow and deliver its goal of restoring rivers, landscapes and communities
Why Join BART?
This is an exciting opportunity to help shape the future of one of the UK’s growing rivers trusts at a pivotal stage in its development.
You’ll join a passionate and ambitious team delivering meaningful environmental change across the Bristol Avon catchment, while helping build the organisational foundations needed for long-term impact.
Benefits
- 25 days annual leave plus bank holidays and Christmas close
- Flexible and hybrid working
- 9% Employer pension contribution
- Professional development and training opportunities
- Employee wellbeing support
- Opportunity to shape a growing organisation with real environmental impact
Equality, Diversity & Inclusion
Bristol Avon Rivers Trust is committed to building an inclusive and diverse workplace where everyone feels valued, respected and supported.
We actively welcome applications from people of all backgrounds and communities, particularly those underrepresented within the environmental sector.


