AFRUCA - Safeguarding Children is a national charity promoting the safeguarding and well-being of children in Black and Minority Ethnic communities. AFRUCA has its Head Office in London and a Centre for Children and Families in Manchester.

This position will enable us at AFRUCA to provide early help and prevention services for parents in Black and Minority Ethnic communities across Manchester whose children are at risk of county lines child trafficking and other forms of criminal exploitation. The post holder will work with others within and outside AFRUCA to assist parents understand the indicators of exploitation which their children might be exposed to and support them to access early help from local agencies across Manchester before problems escalate.

We want to recruit a strong candidate passionate about the well-being and safety of children, with good knowledge of local service delivery and how they impact families. You must be a team-player, adaptable to working in a small, non-statutory setting. You must be able to work in a non-oppressive and non-discriminatory way with migrant/asylum seeking families.

This position will be suitable for a candidate with strong background in community advocacy and family support work.  

About the role

The safeguarding and HR adviser will lead the coordination and deliver Bond’s safeguarding work to secure sector-wide improvements in the quality and consistency of safeguarding in development assistance and humanitarian aid; and will be responsible for developing and delivering improvements to Bond’s internal HR policies and processes. 

Bond is looking for candidates with safeguarding and HR experience. 

Main purpose of the job

The purpose of the role is to lead the coordination of Bond’s safeguarding activities with Bond member organisations and to develop and deliver improvements to Bond’s internal HR policies and processes.

Main responsibilities

Bond’s work on safeguarding

• With oversight from the Business and Operations Manager, lead the coordination of Bond’s safeguarding work, and the delivery of activities, outputs and outcomes, in line with grant requirements.

• Provide logistical support for safeguarding expert group and Bond member engagement.

• Provide logistical support for safeguarding working group. 

• Lead engagement with Bond members on safeguarding practices and support needs, including gathering and analysing data about members' safeguarding practice, investment and resources. 

Provide communications and engagement opportunities on safeguarding

• Regularly communicate sector news or updates on safeguarding via multiple channels (newsletters, social media, blogs, etc.), including on regulator or donor requirements and policy/government news, to keep the sector informed. 

• Work with events manager to develop the programme and support the delivery of Bond safeguarding events or webinars, including design of sessions on safeguarding at Bond’s annual conference.

Provide resources, skills development, signposting and guidance for different types/sizes of organisation

• With oversight from the Business and Operations manager, develop and deliver a clear and sustainable safeguarding support offer for Bond members, likely to comprise resources, guidance, information, training, events, plus potentially other online services. 

• Work with Bond’s communication team to develop and regularly update relevant content on safeguarding for Bond’s website and members’ area, so Bond’s members, large and small, have access to useful resources and signposting. 

• Support and feed into the development and delivery of Bond’s safeguarding training.

• Represent the sector and share learning within and beyond the sector to other CSO platforms and other service providers. 

• Support and coordinate engagement with other actors and identify opportunities of collaboration, to strengthen safeguarding practice and align activities where possible. 

• Contribute to briefings on safeguarding activities and progress to Bond management team, particularly in relation to media opportunities and to engagement with key external stakeholders. 

• Provide HR advice and guidance internally to support Bonds HR improvements

• Liaise with Bonds external legal HR advice suppliers and adapt advice to fit with Bonds ethos and ways of working. 

• Work with the Operations team to ensure relevant HR policies and processes are in place to support Bond as employees continue to work more remotely in the long term.

• Leading and supporting on long term cultural changes to improve the employee experience at Bond.

Person specification

Essential

• Experience of safeguarding issues, policies, practices and risks, ideally within the humanitarian and development sector. 

• Enthusiasm and commitment to work with NGOs to enable them to become more effective in their safeguarding practice. 

• Experience of leading engagement activities, particularly of facilitating learning and/or experience of organising and facilitating events and meetings. 

• Experience of developing resources or learning materials. 

• Experience of developing HR policies and processes in line with good practice. 

• Experience of project management, and strong organising and administrative ability

Personal qualities

• Able to communicate with people at all levels 

• Able to influence across the organisation and Bond’s membership

• Able to take initiative

• Able to work collaborative, taking a lead where appropriate

Benefits

Bond offers a competitive salary and benefits package including:

• Interest free season ticket loan

• 27 days leave as standard for all employees.  Additional staff privilege days, normally the period between Christmas and New Year

• 7% pension contributions (staff pay 3.5%)

• Flexible working hours

How to apply

To apply submit your CV and cover letter outlining why you are the right candidate for this role by midnight 1st November 2020. 

Please note that this advert may close early if a large number of applicants are received. 

We plan to hold the interviews the w/c 2nd November, so please bare this in mind.

Bond and equal opportunities

Bond values diversity and works to advance equality. We encourage and welcome applicants from all sections of the community. In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.

The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes. 

We are seeking candidates with a strong background in safeguarding, with a focus on gender equality and inclusion to join our team at SDDirect.

Department: Technical Team

Location: Central London, with possible international travel

Reports to: Senior Consultant

Appointment term: One-year contract, with possibility for extension (we are open to negotiate whether it is part time or full time)

Salary:  Competitive package in line with experience

Specific requirements: You must be eligible to work in the UK and able to travel internationally.

Closing Date:  15 November 2020, 23:30pm GMT. Interviews will be held in late November.

Social Development Direct (SDDirect) is a leading provider of high-quality, innovative social development expertise, consultancy and research services. As a medium-sized, specialist firm, we  offer in-depth thematic expertise in safeguarding and gender-based violence; governance and inclusive services; security, justice & peace-building; and inclusive economic empowerment.

We have a strong track record, over 20 years, of providing high quality services that include technical advice and support, research, development assistance programme design, delivery and management, monitoring and evaluation. Our clients are leading international development agencies, international NGOs and Foundations. Read more about us and our work on our website.

We are a wholly owned subsidiary of Plan International UK, a leader in gender-based programming for children.  
 

TO APPLY

Your CV and cover letter should be tailored for this job application and should clearly demonstrate how you fit the person specification outlined below, and why you are applying for this role. The CV should be no longer than 3 pages, and the cover letter no longer than 1 page. In your cover letter, please also clearly specify:

• Your ability to travel overseas
• The names of two referees who may be contacted

Interviews will be held in November 2020. SDDirect strives to be an inclusive organisation. Please let us know if you would require any assistance in order to attend the interview, which will be held virtually via Skype, Zoom or Teams.

Due to the high volume of applications, we are only able to respond to shortlisted candidates.

Overview of the Safeguarding Resource and Support Hub (RSH): RSH aims to support organisations in the aid sector to strengthen their safeguarding policy and practice against Sexual Exploitation, Abuse and Sexual Harassment (SEAH). 

The RSH is funded by the UK Foreign, Commonwealth & Development Office (FCDO). It is delivered by a consortium, led by Options, with Social Development Direct as technical and delivery lead. The contract started in December 2019 and will last for two years with an option to extend for a further two years.

PURPOSE OF THE ROLE

The Safeguarding role will provide cover for a period of one year from January 2020 to January 2021, with the possibility of extension.

This full-time position will spend 50% of the time as Capacity Development and Helpdesk Lead on the Safeguarding Resource and Support Hub. For the rest of the time, s/he will play a key role in a senior staff consultant position with the SDDirect Technical Team delivering technical work across our safeguarding portfolio and beyond. This will include desk-based and in-country work, such as undertaking evidence reviews and supporting programme design.

MAIN DUTIES AND RESPONSIBILITIES

Safeguarding Resource & Support Hub

Helpdesk tasks

• Manage the helpdesk including liaison with RSH Senior Responsible Officer to raise awareness of the helpdesk and support the development of new queries
• Deliver new helpdesk queries or resource them as appropriate
• Provide quality assurance of queries together with the Senior Technical Advisor (STA) where these have been outsourced.
• Support the development of, or commission, spin off products for each RSH query that is completed.
• Work with relevant colleagues to make sure helpdesk reports and spin off products are translated as necessary.

Resource library

• On a daily basis keep the resource library fully up to date including staying on top of new publications and resources. This involves liaising with colleagues working on stakeholder engagement and subscribing to and reviewing relevant newsletters and websites.
• Conduct a quarterly in-depth review of new resources to be uploaded to the resource library in line with the RSH protocol for updating the online platform.
• Quality assure, code and summarise all new resources and share these with the Online Content Lead for uploading to the website.
• Conduct annual gap analysis to understand where key resource gaps are.
• Commission or develop new resources to fill existing resource gaps in close collaboration with other colleagues such as the evidence leads, STA, etc.
• Support the development of resource libraries in multiple languages, and commission translations of resources where needed to fill gaps.

Supporting national hubs

• Provide support on capacity development issues in relation to the development of country assessments.
• Provide support on capacity development to national hubs in relation to resource library, stakeholder engagement and other activities as and when necessary.

Other tasks

• Work closely with the capacity development leads to ensure capacity development plan objectives are met
• Participate in team meetings and key working groups
• Work with the online content lead to make sure the hub continues to stay relevant

SDDirect Other technical support

• Provide high quality safeguarding services to a range of clients (including government departments (e.g. FCDO and other UK Departments), international agencies, non-governmental organisations, foundations and consultancy partners
• Contribute to positive relationships and collaboration with clients and partners
• Support the growth of SDDirect’s safeguarding portfolio of work through providing technical input and content for relevant expressions of interest, bids and research proposals to prospective clients.
• Represent SDDirect and its work as needed at meetings and events.
• Support the development of SDDirect’s safeguarding body of knowledge and practice, strategic thinking, intellectual leadership and planning, staying abreast of current thinking methodologies and good practice in the field.
• Support in the delivery of other SDDirect projects across other portfolios (e.g. Gender Based Violence, Inclusive Economic Development, etc) as needed and depending on availability.

This is not an exhaustive list as duties may vary from time to time in consultation with the post-holder.

PERSON SPECIFICATION
This is an exciting post in an organisation with an international reputation for excellence. In order to meet this challenge, you will need to demonstrate the following experience, skills and attributes:

Essential:

• A university degree in a relevant discipline (e.g. international development, economics, politics, political economy, human rights, public administration, public policy, sociology, gender studies, peace & conflict studies, etc.) or equivalent
• Relevant experience (at least 10 years with some international/overseas experience) related to safeguarding in developing countries, working with multilateral, bilateral or non-governmental development organisations
• Strong understanding of safeguarding, gender equality and social inclusion issues
• Experience in implementing international development contracts on behalf of a multilateral, bilateral, foundation or NGO
• Experience in providing capacity development support
• Experience in research and knowledge management
• Excellent written, verbal and presentational skills and an ability to communicate complex ideas to a range of audiences
• Excellent interpersonal and communication skills
• Strong organisational skills, attention to detail and ability to meet deadlines
• Demonstrated analytical skills
• A clear commitment to human rights, gender equality and social justice
• A self-starter and strong team player
• Fluency in written and spoken English
• Ability to travel internationally and to work legally in the UK

Desirable:

• Relevant skills and experience working in one or more of the following thematic areas:
  • Inclusive economic development (including women’s economic empowerment)
  • Governance and inclusive services
  • Security, justice and peace-building
  • Gender-Based Violence
• Bid-writing and proposal development experience for consultancy/research opportunities and tenders
• Experience of working in a consultancy role or as an employee of a donor agency, development finance institution, international NGO, development research body or multilateral development organisation
• Experience of working in the Sub-Saharan Africa, Middle East/North Africa and/or South Asia
• Good public speaking, networking and representational skills
• Group and process facilitation skills
• Fluency in other languages spoken in Sub-Saharan Africa, Middle East/North Africa and/or South Asia
• People and event management skills/experience

Debt Free South West (previously known as Money Advice West) is the South West’s leading independent free debt advice partnership.  Our skilled advisers help over 6,000 people facing debt and poverty issues each year since 2006. 

The roles are employed by Talking Money, the lead organisation within the partnership. Talking Money is a Bristol-based money advice charity providing free, independent, specialist debt and benefits advice, and general money guidance, information, and support to local citizens.  We have a strong track record of providing training and consultancy to local voluntary, statutory and private sector organisations.

Due to the COVID-19 outbreak, we anticipate a large increase in demand for debt advice, so we are recruiting 2 new FTE Technical Supervisors to support our partnership across the South West of England.  This is a great opportunity for you to progress your career in an industry where you can make a real and positive difference to people’s lives.

The role would start on 4 January 2021 and for an initial fixed term to 30 November 2021.

These new and challenging roles are home based, working with advisers, clients and multiple agencies within our partnership with some travel to agencies in Bristol, Bath, Gloucester, Weston-super-Mare and Yeovil to advise and support clients on how to resolve all of their debt issues. Applicants should have a minimum of 2 years current or recent experience of providing debt advice.

Technical Supervisors will:

• Ensure delivery partners meet the service and delivery requirements as set out by the funder (MaPS)
• Provide day-to-day support to advisers and trainees as they provide debt advice to over-indebted clients that is accurate, effective and tailored to the client’s individual circumstances, in accordance with FCA regulations and guidance.
• Support and regularly audit delivery partner organisations, ensuring they are prepared for external reviews of their service in line with the quality requirements of the funder (MaPS)
• Undertake debt advice file reviews, interview observations and provide regular 1:1 supervision for feedback and training
• Support line managers in the development of advisers and the debt advice service
• Work with the Quality Manager and funder to monitor and improve the quality of debt advice within the partnership

Technical Supervisors will be expected to contribute to the team by:

• Working to an agreed work-plan
• Manage your own caseload whilst supporting advisers to manage theirs
• Being an active member of the partnership
• Complying with policies and procedures of Talking Money

CVs and covering letters are not accepted so please contact us for an application pack.

Closing date for applications is 11.59pm on 8th November 2020.

Interviews are planned for the week beginning 16th November 2020 and applicants should be available for a start date of 4th January 2021.

Child Protection Advisor - Full Time - Competitive Salary

Your new company
An exciting new opportunity has risen in North London for a large local authority.

Your new role
As the new Child Protection Advisor, you will ensure that Child Protection Conferences scrutinise assessments, planning and the provision of services to ensure high quality decisions to promote children's best interests and improved outcomes. You will review protection plans with due regard for the opportunities and strengths that lie within family/friendship networks; the importance of building safety for children in need of protection so that they can live safely with their birth families; and the importance if achieving permanence for children and young people who cannot live with their birth families and the damaging impact of drift and delay.

Your new role will mean you shall monitor and evaluate the quality of practice in relation to care and protection using quality assurance methods and systems, providing feedback to managers within the services and CYPS as a whole. You will also be required to challenge concerns about care and protection planning and decision making for children and young people, and formalise unresolved concerns by escalating as necessary. You will need to ensure the views, wishes and feelings of children/young people are taken into account in the care planning and child protection process whilst ensuring that all children/young people are supported to make a meaningful contribution to their reviews and conferences.

What you'll need to succeed
In order to be successful within this role, you will need;

- Professional Social Work qualification
- Active HCPC registration
- Evidence of post-qualification continuing professional development
- Post qualification experience in statutory children's social work services
- Experience of chairing complex multi-agency meetings

What you'll get in return
The opportunity to work alongside Hays who will supply you with your own personal recruitment consultant who specialises in your field of work. A full time, permanent role paying a competitive rate. You will receive support throughout your employment and a full time work pattern.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

• Home Based  (with some travel to Head Office required)
• 35 hours per week 
• Salary up to £23,500 per annum
• Fixed Term Contract for up to 12 months
• 8am-8pm shifts to cover

The role 

To be the first point of contact and to holistically assess clients and provide advice. support, information and guidance to individuals in need, who work or have worked in the automotive industry and allied trades (and their dependants). To work as part of a team with Support Service colleagues to identify trends in client need and respond with targeted preventative intervention. 

Key responsibilities 

• To promote a holistic culture and approach within an advisory team which supports the provision of high quality, client focused and person-centred support to help clients take control of their situation and move forward 
• To maintain up to date and accurate records for all clients on our CRM data-based system 
• To deliver all appropriate aspects of Information, advice and guidance required to meet clients identified needs ensuring they feel well informed and encouraged to access all appropriate support 
• To effectively implement Ben’s policies and procedures at all times 
• To work within a busy remote led helpline handing enquiries via various methods including phone and webchat
• To manage all enquiries in appropriate manner and provide support to clients, and Identify when urgent/critical intervention is required and refer internally or externally in an appropriate manner 
• To work closely with the Case Managers and Specialist Services providing a two- way referral process for our clients 
• Remain objective and professional when assessing and supporting clients, supporting them to access support from other organisation, charities or trusts 

About you 

If you are an effective communicator with a positive and objective outlook and a desire to make a difference to our beneficiary’s lives, this is the role for you. You will be driven by a desire to help people, working in a holistic manner and confident in supporting people with complex problems and identifying the core issue. You will have extensive experience of working on an advice or customer services helpline. 

You possess a natural ability to engage with people and gain their trust. You are a proactive multi-tasker with a ‘can-do’ attitude, already valued as an adaptable and supportive team player. 

• Experience of community support, social care, and/or information, advice and guidance roles 
• Experience working in a helpline capacity or similar role, experience managing your own caseload in a holistic manner 
• Experience of working within regulated activity environments 
• Knowledge and experience of working with Data Protected environments 
• Knowledge and experience of Safeguarding Legislation (Vulnerable Adult and Child Protection best-practice)

Benefits 

•  33 days holiday including bank holidays  
• Contributory pension scheme – matched at 4% 
• Referral scheme 
• Life assurance 
• Discount on certain car brands 

 About Ben 

Ben is the charity dedicated to supporting the people of the automotive industry, providing support for life for them and their family dependents. 

Ben supports individuals to navigate through life’s challenges, empowering them to make positive, lasting change. Ben works with people to improve their lives by enhancing their health and wellbeing through its free and confidential online self-help, helpline and support services. 

Ben also operates continuing care and support for those in later life, which isn’t dependent on an automotive industry connection, via its residential care centres, day centre and retirement village.

Apply now

If this describes you, then please contact us and enclose your latest CV and covering letter explaining why you are the ideal candidate for this role. If you are ambitious and motivated and want to make a positive difference to people’s lives, get in touch with us.

Victim support is recruiting for an experienced Independent Domestic Violence Advisor (IDVA) to work with our dynamic IDVA team supporting survivors of domestic abuse in the borough of Wandsworth.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events

The main purpose of the job is to effectively deliver an innovative and pro-active IDVA domestic abuse service for victims and their children, including those at highest risk, across the borough of Wandsworth.

To be successful in this role, you will need to have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available to these clients. Experience working with victims of domestic abuse is required.

You would also need to hold a SafeLives IDVA training certificate, a relevant degree, a vocational qualification or have equivalent experience.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and disclosed barring service checks will be required.

Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all communities and as part of our commitment to the we would particularly welcome applicants from BAME communities.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.

We are currently recruiting for two Advisers to work remotely in the Berkshire area, in a fixed term position. 

The Role:

The scope of this role is to provide a high quality professional support service to victims of human trafficking and modern slavery as part of the Victims of Slavery Support Service team, ensuring a seamless service to all clients. This includes the provision of support, advice and guidance in addition to providing assistance with the completion of any relevant support applications. There is a requirement that the post-holder will meet the changing local business needs and will re-prioritise work as necessary. The post-holder will work consistently to support the continuous local development of the service; they will ensure that all advisory processes and procedures are followed efficiently, consistently and with professionalism at all times. The post-holder is expected to contribute to the overall success of the Organisation in accordance with Migrant Help's aims, objectives, vision and values. 

The Requirements:

The successful post holder ideally will have experience (but not essential) working with clients who present complex needs, including mental health, substance mis-use and people in highly sensitive and emotionally challenging situations. The successful candidate will have demonstrable experience of providing information and advice within frontline operations, ideally having previously worked with, vulnerable individuals with complex needs, victims of trafficking and/or asylum seekers and refugees.

We are seeking a person who has the ability to manage a complex caseload, work under pressure whilst empathically working with people facing transition and uncertainty. Excellent listening, communication and IT skills in word processing, databases and spreadsheets is essential. The ideal candidate will exercise the ability to negotiate and liaise with other agencies on behalf of clients and have the ability to absorb complex written information and explain it to the client including the use of an interpreter.

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.

• this post is subject to a Disclosure and Barring Service (DBS) check
• Reference and Identity checks including Right to Work in the UK

Frontline Services Day Adviser

Full time at 35 hours

Home based, UK 

Salary: £21,000 - £25,000 Dependent on experience

Permanent

GamCare is the UK’s leading provider of information, advice and support for anyone affected by gambling-related harms.

GamCare operate the National Gambling HelpLine to provide information, advice and support for anyone affected by problem gambling as well as providing free treatment across England, Scotland and Wales.

GamCare is now looking to recruit Frontline Service Adviser on a full-time basis to work across our support services.

Advisers Key Responsibilities include:

• Providing empathic advice and support to callers via our Freephone HelpLine and web chat NetLine;
• Identifying appropriate clinical and non-clinical support including referral and signposting to other services;
• Undertaking Brief and Extended Brief Interventions;
• Ensuring safeguarding issues are managed effectively;
• Maintaining caller and call records on our database;
• Moderating our online Forum and Chatrooms.

We operate the National Gambling HelpLine 24 hours a day, 365 days a year. We are looking for people to work flexibly across several shifts, including weekend and evening work on a regular basis between 8am and midnight.

You should have previous experience in working in a helpline or clinical/addiction setting. You should have excellent ICT skills. Training, supervision and a full CPD-programme is offered to staff.

The role is home-based; however, you will occasionally be required to attend training and update sessions in our offices in London. You will need to have a modern ICT set-up at home and you will need to ensure that you have a confidential space within your home to work from, a home working risk assessment will be carried out by your line manager. 

You will form part of an enthusiastic team working and committed to supporting those affected by problem gambling across Great Britain.

This post is subject to a Disclosure and Barring Service (DBS) check.

To apply, please go onto the GamCare website and complete an application form and Equal Opportunities Monitoring Survey.

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <name of vacancy>

Please note that if the subject is not correct, you may not receive a confirmation.

To discuss the role further please email Fiona Macleod Senior Service Manager. Application forms forwarded to this email will not be accepted.

Previous applicants need not apply. Please note we do not accept CVs

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

Closing date for applications is 09 November 2020.

Interviews will be held via video conference

Hammersmith & Fulham, Ealing & Hounslow Mind provides mental health services in the boroughs. We are looking for an enthusiastic, passionate and hardworking individual to join our Youth Services Team.

To apply please follow the steps in "How to Apply" above.

The Role

The Mental Health Adviser will be a part of our Youth Services team and will work to deliver a range of mental health services for young people and the adults who support them.  This will involve delivery of resilience programmes, 1:1 support, co-produced peer support activities and youth ambassador initiatives for students (mainly aged 10 – 18 but sometimes up to 25), as well as awareness-raising and training services for parents and the school workforce.  These services will primarily be delivered in schools and colleges but may also extend to other youth settings.

The aim of the service is to deliver services that meet identified needs and gaps within schools and to promote a culture that is supportive of mental health and wellbeing for all school stakeholders, within the model of a whole school approach.

This is a fixed term contract for 35 hours per week until end of March 2021 (contract renewal dependent on performance and funding).

Post is subject to an enhanced DBS check

Please apply by sending your completed application form. 

Deadline: 11th December 2020 but please note we will be interviewing suitable candidates as we receive applications and if find the ideal candidate the job posting will be closed earlier.

The post holder will be responsible for the delivery of high-quality advice, and casework services to High Trees users. As an advisor, you will provide advice, guidance, support and information in the areas of welfare benefits, housing, tax credits, council tax difficulties, and/or debt management to High Trees users and will signpost/refer service users internally and externally for further advocacy and support.
 
Reporting to the Employment and Welfare Manager, you will manage a caseload of individuals seeking welfare advice, delivering tailored support and coordinating referrals where necessary. 
 
You will have an understanding of the benefits system, and keep this knowledge up to date, allowing you to help guide participants through the transition into employment or changes to their employment. 
 
You will possess a good understanding of the client groups engaged in our programmes and the multiple and complex barriers they may face when entering or re-entering employment.

Job purpose and background

Care and Support (CS) is the care and support arm of One Housing and is one of the largest and fastest growing providers of care and support services across London and the South East.

Our aim is to improve the quality of life of our customers, building confidence and skills to allow them to live independently while playing an active role in their communities. We view all our customers as individuals with specific needs, treating them with respect and dignity, and focusing on achieving real results.

We operate 51 care and support schemes in London and the surrounding Home Counties across two key business areas;

· Senior Living – including CQC registered private care homes and affordable extra care

· Care and Support – supported housing and homeless prevention services for the following customer groups; Homelessness, Young People, Mental Health and Learning Disabilities.

We have an exciting opportunity within the Business Development Team for a Policy and Practice Manager. We are looking for an enthusiastic and highly motivated self-starter, with a strong understanding of the care and support sector. Attention to detail and strong written skills are essential, as well as the ability to work effectively with a range of stakeholders, senior managers and frontline teams.

Based in Arlington, our flagship homelessness service in the heart of Camden, the successful candidate will be responsible for developing and managing policy documents across the whole of the Care and Support business. This is a fixed term role for 12 months.

Principle outputs & responsibilities

• Researching and drafting policies and procedure documents for the CS division
• Developing and maintaining a system for reviewing and updating policies and procedures at predetermined regular intervals, and archiving when appropriate
• Working closely with the CQC Quality Team and One Housing’s Governance Team to ensure regulatory compliance of policies and procedures

· Ensuring staff are kept informed of new and updated policies through clear and concise policy briefings

· Liaise Heads of Service and operational Managers to ensure our policies and procedures meet the needs of the business

· Standardising policy format and style to reflect One Housing ethos and values

· Working closely with the Business Support Officer and external training providers to ensure that CS policy content is reflected in the content of training sessions delivered to frontline staff

· Building and maintaining strong relationships with service Managers and frontline staff through effective communication skills

· Keeping up to date with regulatory and legislative changes relating to the care and support service customer groups and ensuring policies are compliant with any changes or updates

Essential knowledge, skills and experience

· Honours degree, preferably a 2.1; or minimum of 2 good ‘A’ Levels with relevant work experience; or equivalent work experience

· Previous experience of policy writing and development, ideally gained in the housing or social care sectors

· Fluency in English, with excellent verbal and written skills and ability to write clear and concise copy

· Good IT skills with the ability to use MS Word, Excel and Powerpoint

· Effective time management, planning and organisational skills with the ability to readily adapt within a fast paced and often challenging environment

· Working knowledge of the health and social care sector

· Good communication skills with the ability to work effectively with colleagues and external stakeholders

· An understanding of the national policy context for care and support services

· An understanding of the legislative and regulatory framework for care and support services

Desirable knowledge, skills and experience

• Previous research experience is desirable

Professional qualifications or memberships

· None

Other duties

· Ensure that responsibilities for Health & Safety are properly understood and discharged as defined in One Housing’s Health & Safety Policy and that Health & Safety concerns are promptly and clearly communicated to the appropriate people.

· Comply fully with One Housing’s policies and procures including the standing orders and financial regulations.

· Comply with the Equal Opportunities and Diversity Policy

· Comply with the Data Protection Act (all employees will not disclose or make use of for their private advantage any information held on record which is not available to the public)

· Carry out any other reasonable duties as required

Duration: Fixed-Term until March 2025 (extension subject to funding)

Location: Cardiff or London (although all our staff are currently working at home. This situation is likely to continue until at least June 2021)

Are you a health expert with experience of working in the humanitarian sector?  Do you have a research background and a commitment to improving humanitarian effectiveness by increasing the public health evidence base? Can you communicate effectively with key stakeholders in the humanitarian sector, at all levels of seniority, both verbally and in writing?

We are looking to recruit a Humanitarian Health Research Advisor to join our dynamic Research for Health in Humanitarian Crises (R2HC) team. You will play a critical role in ensuring that the research we fund meets priority needs of the humanitarian community. Your professional credibility will position us well to share evidence generated through the R2HC with health experts. Your research skills will facilitate our collaboration with academics across the globe.

Elrha is a global organisation, working to find solutions to complex humanitarian problems through research and innovation. We fund and support work that goes on to shape the way people across the world are supported during a crisis.

We are based in London and Cardiff but our roles have a global reach. As an established and respected part of the humanitarian community, we work closely and meaningfully with networks and actors to make change happen.

To be successful, you will have initiative and will be well connected in the humanitarian community. You will be flexible and will have the ability to work well in a busy and constantly changing environment. You will have strong organisational and communication skills.

If you are passionate about  improving humanitarian response through research,  and want to be part of an organisation that creates positive change in the humanitarian sector, and you strongly believe you can contribute, then join us and we’ll give you every opportunity to succeed.

If you feel you have the skills and experience we’re looking for, please review the full job description for further details. Please ensure you complete the personal statement as part of the application process to explain how you feel you meet the requirements of the role and why you feel this is next career move for you.

We look forward to hearing from you

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We are committed to the safeguarding and protection of vulnerable people in our work. This post is subject to a range of vetting checks including a criminal records disclosure. 

We recognise the positive value of diversity and promote equality, and are committed to improving employment opportunities for minority groups. We welcome and encourage applications from people of all backgrounds, particularly from Black, Asian and Minority Ethnic (BAME) and disabled candidates, as BAME and people with disabilities are currently under-represented throughout our work. We also welcome applications from LGB and Trans, and non-binary candidates. 

The role will be appointed at the start of the salary band advertised, unless there are exceptional circumstances. This allows for incremental progression within the role and movement up the scale.

Closing date: Wednesday 28 October  Interview date: 10 or 11  November 2020

Housing Advisor

Founded in 1986; our client offers a diverse range of services for homeless young people, families in need and the local community on one site. The Centre enables people to gain the skills and support they need to overcome poverty and homelessness. They have a person-focused approach which encourages them to recognise that each human being is different with complex needs and so their response needs to be multi-layered.

Position: Housing Advisor
Location: Westminster, London
Job type: Full Time, 1 Year Fixed Term Contract
Salary: £33,259 per annum
Benefits: Pro rata of full time 24 days, rising to 26 after one year’s service, and 28 after two years’ service; Pension Scheme; A Season Ticket Loan is available.

Closing Date for Applications: Tuesday 27th October
First Interviews: Tuesday 3rd November

About the role:

The Housing Advisor will provide a structure advice and information service to clients of the Centre in housing options, housing law and aspects of welfare benefits that relate to preventing homelessness and/or ensuring effective housing options.

Responsibilities:

Provide a structured advice and information service to clients of the centre in housing law, housing options and aspects of welfare benefits that relate to housing and homelessness.
Provide second tier advice in housing law for generalist advisors and non-housing specialists in the centre.
Be responsible for an allocated number of specialist housing advice appointments.
Provide emergency housing advice to clients in crisis.
Work together with the other members of the Advice team, providing basic welfare rights advice and referring to our Welfare Rights Specialists when necessary.
Ensure that the centre is offering an efficient and effective advice service and be responsible for the quality of housing law advice in that service.

About you:

Proven specialism in housing advice.
Experience and knowledge of housing law, including homelessness and allocations, security of tenure and possession proceedings, rights following relationship breakdown and disrepair.
Knowledge of current housing options open to homeless people.
A good understanding of welfare rights provision, particularly Housing Benefit and Universal Credit.
Extensive experience of direct work with vulnerable people, including those experiencing or threatened with homelessness.
An understanding of and empathy with the difficulties faced by homeless people and those living in insecure or unsuitable accommodation.
Experience of acting as an advocate for vulnerable clients and engaging with bureaucracy on their behalf.
Excellent communication skills, both verbal and written.
Strong skills in networking and the ability to build effective working relationships with partner agencies.
Willingness to work flexibly including some early evening and occasional weekend work
Experience of case management systems and processes.
Ability to set boundaries, challenge appropriately, and to manage conflict positively and constructively.
Willingness to learn new skills and share them with colleagues.

You may have experience of the following: Housing Advisor, Housing Officer, Housing Assistant, Case Worker, Case Management, Project Worker, Housing Support Worker, Customer Service Advisor, Charity, Charities, Third Sector, NFP, Not for Profit, etc.

Ref: 94775