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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a committed and proactive Safeguarding, Complaints and Assurance Officer to play a vital role in strengthening our organisational governance and ensuring the safety, wellbeing, and satisfaction of the people we support.
This is an exciting opportunity to join our charity at a pivotal time and help shape best practice, champion learning, and support continuous improvement across safeguarding, complaints management, and organisational assurance.
About the Role
As our Safeguarding, Complaints and Assurance Officer, you will:
Safeguarding
- Act as the central point of contact for all safeguarding concerns
- Coordinate referrals, maintaining accurate and compliant records
- Support staff in recognising and reporting concerns
- Liaise with statutory agencies such as local authorities and police
- Monitor trends and escalate risks appropriately
Complaints Management
- Lead and oversee the end‑to‑end complaints process
- Ensure fair, consistent, and timely resolution
- Conduct or support investigations
- Maintain clear, auditable complaint records
- Communicate professionally and transparently with complainants
Assurance, Risk & Continuous Improvement
- Provide assurance that risks are identified, recorded, and managed
- Produce regular reports for senior leaders and trustees
- Support internal audits and external inspections
- Analyse data to identify themes and embed organisational learning
- Contribute to policy development and staff training
About You
We’re looking for someone who is:
- Highly professional, organised and confidential in their approach
- Able to work independently and make sound judgements
- Compassionate, proactive and committed to our charity’s values
- Confident in communicating with a wide range of stakeholders
- Skilled in analysing information and producing clear reports
Essential experience:
- Managing safeguarding concerns in a charity, public, or regulated setting
- Handling and investigating complaints
- Strong knowledge of safeguarding legislation
- Experience with risk management and assurance processes
Desirable experience:
- Working within the charity or voluntary sector
- Supporting audits or regulatory inspections
- Training or qualifications in safeguarding, social care, law, or investigations
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Please note, driving licence and own vehicle are required.
Salary: £30,000 per annum
Hours: 30 hours per week, minimum of 4 days
Location: Home based
Benefits
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Deputy Diocesan Safeguarding Officer
The Diocese is seeking an experienced and committed safeguarding professional to join the Diocesan Safeguarding Team as Deputy Diocesan Safeguarding Officer.
Position: Deputy Diocesan Safeguarding Officer
Location: Hove/Hybrid
Salary: £49,536 per annum
Hours: Full-time (flexi time available)
Contract: Permanent
Closing Date: 5th July 2026
Interview Date: Hove on 30th July 2026.
About the Role
This is a pivotal leadership role, offering an opportunity to shape and strengthen safeguarding practice across a large and diverse diocese. You will play a key part in ensuring the safety and wellbeing of children, young people and adults, while supporting parishes, clergy and diocesan colleagues to uphold the highest safeguarding standards.
Key duties include:
- Lead and manage safeguarding casework across the Diocese, ensuring compliance with national Church of England safeguarding standards and statutory guidance
- Provide line management and supervision to the team of Assistant Diocesan Safeguarding Advisers
- Oversee triage, risk assessment and allocation of safeguarding referrals
- Manage complex and high-risk cases, working collaboratively with statutory agencies such as police, social care and probation services
- Ensure high-quality case recording, quality assurance and continuous improvement of safeguarding practices
- Act as the Diocesan Safeguarding Officer in the absence of the Director of Safeguarding
- Contribute to training, policy development and the promotion of a strong safeguarding culture
This role involves regular collaboration with clergy, parish safeguarding officers, senior church leaders and external partners across the Diocese.
If you are passionate about safeguarding and want to play a key role in protecting and supporting communities across Sussex, we would love to hear from you.
About You
We are seeking a highly skilled safeguarding professional who can demonstrate:
- Significant safeguarding casework experience and strong knowledge of legislation and best practice
- Experience working with victims, survivors and those who pose risk, and partnering with statutory agencies
- Proven ability to embed good safeguarding practice
- Strong leadership, risk assessment and communication skills
- Ability to manage complex cases, quality assure work and maintain confidentiality
- High integrity, resilience and sound judgement
- Reflective, collaborative and committed to equality and inclusion
- Alignment with the values of the Church of England
You can view full details of the in the job description and person specification when you apply.
About the Organisation
The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.
As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.
What is on offer:
- 28 days of annual leave, plus bank holidays and two privilege days per year.
- Flexi-time and the opportunity to apply to use the DBF’s remote working policy to work from home for part of the week.
- Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%.
- Employee Assistance Programme with access to GP appointments, counselling and financial and legal support.
- Free parking, and the ride to work scheme and development opportunities.
Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. This role is subject to an enhanced DBS check.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP