Safeguarding officer jobs
We are looking for a proactive and experienced Business Support Manager to support the delivery of our new five year Strategic Plan.
This exciting new role will act as the bridge between our Operations and Central Services. It's a unique opportunity to shape how these functions work together to achieve our organisational goals more effectively. As this is a newly created function as part of our Transformation Programme, launched in June 2024, this role offers a high degree of autonomy and the opportunity to shape how this role develops.
This role will lead the Business Support function, working closely with the Operations Director team to ensure the smooth running of this UK wide operations function. You will oversee the provision and ongoing development of support services to enable TCV Operations teams throughout the organisation to focus on the core elements of operational delivery and development. The role will be responsible for looking for ongoing improvements in efficiencies and effectiveness, supporting innovation whilst balancing national consistency and adapting to local needs.
There is flexibility around the location of this role - you can be homebased or office based with some national/UK-wide travel. Our Head Office is in Doncaster.
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
Connecting people and green spaces to deliver lasting outcomes for both.



The client requests no contact from agencies or media sales.
We have the exciting opportunity for a Senior Helpine Advisor (known internally as a Senior Triage Early Interventions Officer) to join the team in Sheffield, working 37.5 hours per week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
To be successful in this role, you will have knowledge and experience of developing and delivering a service in a statutory, voluntary, community or private social care or customer service setting and experience of managing and developing staff or volunteers and monitoring their workload and capacity. You will also have experience of working with multiple agencies and overseeing direct work with service users.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Immediate Support Coordinator (Somerset and Devon)
Reports to: Bereavement Services Manager for England
Salary: Starting at £26,500 per annum
Location: Home working with regular travel throughout the area
Hours: Full time - 37.5 hours over 5 days
Context of Role
Our client supports anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. They provide immediate casework support, as well as ongoing services including counselling, complementary therapies, play therapy, coffee mornings, support events and a respite cottage.
As they continue to expand their services across England the successful candidate will play a central role in the ongoing development of their relationships with stakeholders. Initiative and drive play an integral part of ensuring their professional stakeholders remain engaged and champion their service to those they support. The post holder will provide immediate and ongoing emotional and practical support to families, friends, witnesses and professionals affected by the sudden death of a child or young adult.
Main Duties include:
- To initiate immediate support for a caseload of families whose children and young people aged 0-25 have died suddenly and unexpectedly across the county you reside in and bordering counties.
- Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction.
- Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls.
- To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual.
- To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity from the county you reside in and bordering counties.
- To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, the services they offer, how to refer into the charity and bereavement awareness.
- To ensure families have been offered a memory box and coordinate these when required.
- Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person.
- To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required.
Experience:
- Experience of working in a health, social care or emergency setting.
- Experience of working with people in distress.
- Experience of working with vulnerable people, including families and/or children.
- Experience of managing a high case load with varying needs.
- Working within a multi-agency and legislative framework.
Knowledge:
- Have a good understanding of bereavement and the effects of grief on bereaved individuals and their families.
- Have a good understanding of child and adult protection issues and how to respond to safeguard effectively.
- Understand the principles of risk assessment and risk management for bereaved individuals and their families.
- Understand and be committed to equal opportunities and diversity issues in policy and practice.
Skills/Qualifications/Abilities:
- Hold a degree in relevant field or demonstrate equivalent experience or a vocational qualification.
- Have strong crisis management skills and the ability to deal with stressful and difficult situations.
- Excellent interpersonal skills with families and ability to form compassionate relationships whilst maintaining professional boundaries.
- Ability to plan and organise workload, prioritising as appropriate, evidencing effective time management and crisis intervention skills.
Personal Qualities:
- Car driver with willingness and ability to drive in residing county, surrounding areas and Head Office in South Wales.
- Act with integrity and respect when working with all bereaved families, agencies and individuals.
- Show initiative and be proactive when managing your caseload.
- Computer literate in Outlook, Teams, Word, Excel and PowerPoint.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.
Join Us as a Caseworker – Thames Valley Region - To apply for this role, you MUST be a resident in the Thames Valley area.
This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the Thames Valley region and want to help people at their most vulnerable moments, this could be the role for you.
Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
This role is flexible, allowing you to structure your own working pattern within weekdays from 6 AM to 8 PM. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.
Key Responsibilities
- Providing direct support to road victims and their families in the Thames Valley region, following Brake’s trauma-informed model of care.
- Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.
- Undertaking comprehensive needs assessments and creating individualised support plans
- Offering emotional and practical support—this can include helping families access therapeutic resources, financial aid, or even facilitating keepsakes to honour the memory of their loved ones
- Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs, and other support organisations.
- Advocating for victims within medical, legal, and social services to ensure their voices are heard.
- Providing support through multiple channels, including in-person, remote calls, video chats, and messaging, depending on service user preferences.
- Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.
- Maintaining accurate case records in compliance with data protection policies.
- Engaging in external clinical supervision to manage personal resilience and well-being.
- Participating in team meetings, training, and professional development to ensure the highest standard of service delivery.
What We Offer
- £26,000 per year (initial one-year contract, with funding in place and potential to extend).
- Flexible working hours—working pattern can be shaped around your needs.
- Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).
- Death in service benefit, to the value of 2 x salary
- 36 days annual leave, including bank holidays and compulsory end of year shutdown
- Employee assistance program, including counselling, legal and financial advice.
- External trauma consultant support to aid in caseworker resilience.
- Structured induction, training, and ongoing development including in trauma-informed support and risk management.
Who We’re Looking For
Essential Requirements:
- A full, clean UK driving licence and access to your own vehicle.
- Resident in the Thames Valley area.
- Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.
- Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
- Competency in I.T skills to work remotely.
Desirable Experience:
· Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Personal Qualities:
- Self-motivated and resilient—able to navigate emotionally challenging situations.
- Empathetic and compassionate, with a commitment to helping others.
- Adaptable and creative, able to tailor support methods to individual needs.
- Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.
Equality, Diversity & Inclusion
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Are you passionate about creating real, lasting change in mental health, learning disability and neurodiversity services? Open Up, the official charity of Devon Partnership NHS Trust, is looking for a skilled and driven Grants Manager to play a vital role in expanding our fundraising success and securing transformative funding.
You'll be at the heart of developing powerful grant applications and building lasting relationships with trusts and foundations to bring life-changing projects to communities across Devon and beyond.
We offer flexible working, a collaborative team and a values-led culture rooted in inclusion, empowerment and innovation. You'll have the freedom to shape strategy, the support to grow professionally and the opportunity to deliver tangible, visible impact.
If you have a talent for storytelling, a head for strategy and a heart for social change, we would love to hear from you. This is your opportunity to deliver visible impact, build brighter futures and be part of something special.
We elevate mental health, learning disability and neurodiversity care across Devon and beyond through innovation, awareness and support.
The client requests no contact from agencies or media sales.
Schools Coordinator
We have an exciting and rewarding opportunity for a Schools Coordinator (Impact Officer) to work as the primary link between partner schools and the CYUK programme.
This youth and education charity empowers diverse 18 to 25-year-olds to tackle educational inequality through a year of full-time volunteering in schools. As mentors, tutors and role models in schools, the charities volunteers support children who are furthest away from opportunity in the UK.
Position: Schools Coordinator (internal title School Impact Officer)
School locations: SE11 5QY and SE19 3NY - 4 days school based
Training location: E1 6EG - 1 day per week (with some working from home)
Working schedule: Term-time working (except for the second half of August)
Hours: Working hours are 8:00-4:30, Monday to Friday.
Salary: £29,144 per annum
Duration: Permanent
Start Date: August 2025
Closing Date: 24th June 2025
Interview Date: from 25th June 2025
The Role
We have a rewarding opportunity for a School Impact Officer to train, support and develop volunteers and monitor the programme through effective administration, data management and to build a deep partnership between the school and the charity.
The Impact Officer is based predominantly in a school and is the primary link between the partner schools and the programme and is the enabler of the programme delivery. You will support a team of volunteer mentors, who support school activities by coordinating, managing and evaluating the programme.
The Volunteer Mentors also complete a Leadership and Development programme and you will work with them on a professional development plan to chart their continuous professional development and ready them for employment.
The role is primarily a school-based post from Monday to Thursday and is based in a regional venue on most Fridays. See locations above.
About You
To be successful in this role you will need to be passionate about social change and serving a great cause. As the School Impact Officer, you will strive for excellence and support the core vision and values of the charity.
You will have:
· Excellent communication and interpersonal skills
· Strong supervision skills, able to connect and communicate effectively with a broad range of stakeholders
· The ability to understand school leadership priorities
· Flexibility in your approach to meet volunteers and pupils developmental needs
· The ability to cope well with multiple demands and to ask for support in ambiguous situations
· Ability to prioritise work to meet tight deadlines delegate appropriately and apply problem-solving skills effectively
· Good IT knowledge
· A proactive attitude, with the ability to use initiative and a professional manner and approach
Whilst not essential experience of working in a school or with schools would be an advantage in this role.
If you want to make a real difference and believe that young people can change the world, we want to hear from you!
Please apply by uploading your CV and cover letter (two pages preferred) demonstrating your suitable experience, knowledge, skills and abilities. Due to the high volume of CVs received, the charity can only respond back to the successful candidates.
Employee Benefits
As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offer a range of benefits for staff, including:
· Great holiday entitlement
· Training including degree-level qualifications
· Pension scheme enrolment starts at 4% as standard, and employee contributions are matched up to 5%
· Free eye tests and £20 off glasses
· Interest-free travel season ticket loans
· Interest-free bike loans under the “Cycle to Work Scheme”
· Interest-free Loans to assist employees with welfare or financial hardship
· 2 days per year to pursue volunteering opportunities and 2 days per year to support wellbeing
· Regular all staff wellbeing sessions with external wellbeing experts
· Reservist friendly employer - Bronze award
· Laptop and mobile phone
Impact Officers are expected to foster an inclusive and fair culture across regional teams, ensuring diverse perspectives are valued and that the regional programme is accessible to volunteers from all backgrounds. The charity is committed to safeguarding and promoting the welfare of all learners including young people.
Other areas of experience may include School Partnerships, School Partnerships Officer, School Partnerships Lead, School Impact Officer, School Impact, School, Primary School, Senior School, Early Years, EYF, Volunteer Recruitment, Teacher, Education, School Engagement, School Leadership, Volunteer Management, Volunteer, Volunteer Coordinator, Volunteer Engagement, Lead, Teaching Assistant, Teaching, Youth, Secondary School Teacher, Trainee Teacher, Teacher, Youth Support, Family Support, Children’s Support, Support Officer, EYF, Mentor, Youth Mentor, Volunteer Management, School Partnerships, School Liaison, Programme Officer, Programme Lead, Programme Support, Coordinator, Administrator.
Please note this role is being advertised by NFP People on behalf of our client.
Are you a natural organiser with a heart for community impact? Join us as Head of Response & Logistics and lead the practical engine room of Carriers of Hope — from warehouse operations and van deliveries to sustainability projects and home set-ups for families in need. You'll oversee logistics, transport, and volunteer teams, making sure essential goods reach people with compassion, efficiency, and purpose.
This hands-on leadership role is central to how we work, blending big-picture planning with everyday action. You'll also champion a circular economy approach, ensuring nothing goes to waste and every donation makes a difference.
We’re Hiring: Head of Response & Logistics
Based in our warehouse in Coventry, with some travel across the West Midlands
30 hours per week
£36,124 FTE (NJC Level 26)
About the Role
Carriers of Hope is looking for a skilled and motivated individual to lead the logistics and practical support side of our work. This is a key leadership role, responsible for making sure that essential donated goods—food, clothing, furniture, and baby items—are received, organised, and distributed efficiently to the refugee and migrant families we support across Coventry.
You’ll oversee multiple projects, manage a committed team of staff and volunteers, and help shape the systems that make our work possible. From running our warehouse and coordinating van deliveries, to leading the House to Home furniture scheme, this is a hands-on, people-focused role with real impact.
We're looking for someone who brings strong coordination and problem-solving skills, has experience in logistics or operations, and is confident leading a team in a fast-moving environment. You’ll also play a key role in embedding sustainability into everything we do. A full, clean UK driving licence is essential.
What We Offer
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A generous annual leave allowance
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A welcoming, multicultural team environment
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The opportunity to be part of work that directly improves people’s daily lives
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A role where your leadership will help deliver practical support with dignity and care
Inclusion Matters to Us
We actively encourage applications from individuals with lived experience, including people from refugee and migrant backgrounds. We give preference to client volunteers who meet the essential criteria for this role, as part of our ongoing commitment to supporting progression and creating meaningful pathways into paid employment.
Full Details
The Full Job Description and Person Specification can be found in our supporting documents.
How To Apply
Please send us a Cover Letter and CV.
Your covering letter should explain:
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Why you're interested in this role
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How your experience and skills make you a good fit
It should be no longer than two A4 pages, but feel free to keep it shorter if you can say everything you need to in less space.
Prefer to tell us in a video? That’s encouraged — it gives us a chance to see your passion and hear directly from you. You're welcome to send a short video (max 4 minutes) instead of a written letter if that suits you better.
Interview Date - Monday July 7th 2025
In order to safeguard our clients, the successful candidate will be required to provide 2 references and undergo an enhanced DBS check.
Our Inclusive Recruitment Practices
At Carriers of Hope, we are committed to making our recruitment process as inclusive and supportive as possible. We want everyone to have the opportunity to apply and take part fully, regardless of background or circumstance.
We offer the following support:
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Help with the application process through trusted partners, including Coventry City Council’s Migrant Employability Programme
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Alternative formats – you're welcome to submit a video instead of a written covering letter (up to 4 minutes long)
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Interview questions in advance, to give you time to prepare
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Support with travel costs for attending interviews if needed
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Adjustments at any stage of the process — just let us know what would help
We’re also happy to talk through the role with you before you apply, if that would be useful.
If you need any adjustments or support, whether during the application or interview stage, please get in touch. You can contact us confidentially, we're here to make the process work for you.
The client requests no contact from agencies or media sales.
This new role, partially funded by the National Lottery Reaching Communities Fund, builds upon the work of the previous Partnerships and Engagement Officer role with an expanded focus on reaching people from multiply marginalised communities.
The main focus of this role will be to increase engagement with our flagship service, the Wizzybug Loan Scheme, expanding the reach of the scheme and ensuring that all children who could benefit from early years powered mobility are aware of the loan scheme and how to apply. Following a gap analysis of existing service users in 2024, this role will seek to create new partnerships and inclusive marketing and communications that will help us reach families with whom we are not currently engaging.
This is a fantastic opportunity to join our dynamic team at an exciting time of growth across our charity, and to make a meaningful difference through our work supporting disabled people to live with greater independence.
You will be driven by achieving excellence in your work, living and breathing the Designability behaviours every day; Reflective, Tenacious, Collaborative, Curious and Honest.
Essential Criteria for the role
· Commensurate experience in an applicable role.
· Relevant experience in community engagement, partnership working and building networks
· Experienced networker able to identify new prospects and establish relationships with a focus on long term support
· Experience of recruiting and managing volunteers
· Experience of partnership and stakeholder management
· Experience of working with or delivering services for multiply marginalised communities
· Experience of booking and managing stands at exhibitions and events
All applicants must be willing to undergo safeguarding checks, including checks with the Disclosure and Barring Service and employment references.
All applicants must have a legal right to work in the United Kingdom without the need for visa sponsorship - Designability is not able to provide visa sponsorship.
Benefits that come with working for Designability
Looking after its employees is important to Designability – supporting everyone to be happy and healthy means that we live our values of being creative, practical and inclusive and in turn meet our mission to enable disabled people to live with greater independence. We offer a range of employee benefits, including flexible working, a generous annual leave allowance and substantial employer contribution pension scheme.
Designability is a Real Living Wage and Disability Confident Employer. We are committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for individual roles; through a process that is fair, open, consistent and free from bias and discrimination.
All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed. As a Disability Confident Employer, we are committed to making reasonable adjustments.
‘Offer an Interview’ Scheme:
Designability welcomes applications from disabled applicants and is committed to offering an interview to disabled applicants who meet the essential criteria for the role, as set out in the job description. If you wish your application to be considered under the ‘Offer an interview’ scheme’, please indicate this in your covering letter.
To apply:
Please submit your CV and a covering letter (detailing how your skills and experience meet the essential criteria detailed above and in the Job Description.
We are happy to provide information about this role in alternative formats where possible and receive applications in alternative formats.
Recruitment Timeline
1. Applications open: Tuesday 3rd June 2025
2. Applications close: Tuesday 1st July at midnight, however we will close the vacancy if we have received sufficient applications, so please apply at your earliest convenience.
3. Interviews will be held in early July at our offices in Bath at a mutually convenient time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Executive Assistant
Reports to: CEO and Senior Manager, Team & Operations
Salary: £36-40k pro rata, dependent on experience
Location: Russell Square, London (office-based role)
Hours: 21 hours per week, Mon-Fri, times to be discussed but preference for some hours every day
Length: Fixed term 12-month contract
The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907. Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.
We are looking for a motivated and pro-active individual to join us as Executive Assistant to the CEO and Senior Manager, Team and Operations. The role will support the Society’s activities by providing direct assistance to the Leadership team, managing communications with our growing network of key volunteers and working with the CEO on fundraising strategies.
The role will require someone who has excellent organisation, time management and administrative experience, and some experience working in the charitable sector (knowledge of fundraising an advantage). The successful candidate will work on their own initiative and multi-task across a number of different projects at any one time. The role will involve some analysis and data management, and may involve working to tight deadlines, as well as coordinating work across internal and external stakeholders.
Main duties of the role will include:
- Administration of Committee and Board meetings, AGMs and other Governance-related activities
- Conducting fundraising research, working with the CEO on fundraising strategies
- Desk research on relevant projects for the society
- Organisation of volunteers, including communication planning, data management and updating records
- Supporting the team on the centralisation and recording of key project deliverable dates
- Providing strategic and administrative support for the Society’s planning tools
- Data analysis and presentation – e.g., from surveys, internal datasets or research
- Some calendar management – e.g., ensuring prep or post-meeting follow up time is scheduled in for leadership team, and reminding them of important tasks and deadlines
- Provide authorisation channel for CEO approvals, including costs, contracts, expenses, etc.
- Supporting the Senior Manager, Team & Operations and the CEO with partnership management and deliverables
- General support as requested from CEO or Senior Manager, Team & Operations
- Any other reasonable tasks as deemed appropriate by CEO or Senior Manager, Team & Operations
Essential Skills:
- Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
- Capacity to set up and maintain administrative processes and office systems
- Excellent written and verbal communication skills and maintaining relationships with stakeholders at all levels
- Good analytical skills with the ability to identify key points from complex material or information
- Discretion and professionalism at all times, but particularly when dealing with confidential or sensitive information
- Experience of being responsible for initiating, planning, and developing own areas of work
- High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel
- Exceptional use of written and spoken English
- Experience as a Personal Assistant, or relevant managerial role, in an office environment
- Flexibility and willingness to work under own initiative
Desirable Skills:
- Knowledge of charitable sector and/or global health
- Experience as an Executive Assistant for a busy individual or team
- Fundraising knowledge
- Analysis and organisation of multiple datasets
The deadline for this role is 5pm BST 30th June, but we will be interviewing candidates as applications arrive so may close the recruitment before the deadline.
Please click the apply button and send your CV and a supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. (Please insert your supporting statement where it asks for your cover message or covering letter).
No agencies please.
Director of Operational Services (12-Month FTC)
Hybrid – based from Birmingham
c. £90,000
Full-time, Fixed Term Contract (12 months)
Are you an experienced and values-driven senior leader with a track record of delivering high-quality services in regulated care environments? Do you thrive in fast-paced, multi-site operations where people are at the heart of everything you do?
We’re supporting a leading national charity to recruit an interim Director of Operational Services on a 12-month fixed-term contract. This is a key leadership role, responsible for ensuring that services are person-centred, high-quality, and compliant — and most importantly, that they truly change lives.
You’ll be leading a team of five Heads of Operations and a PA, working closely with senior colleagues across the organisation to deliver on strategic priorities, embed a culture of excellence, and ensure people with complex needs can live the lives they choose.
Key Responsibilities
Lead and inspire regional operational teams to deliver safe, responsive, and person-centred services.
Ensure services meet or exceed all regulatory standards (CQC, Ofsted, CIW, etc.).
Drive a performance-focused culture grounded in values, inclusion, and support.
Monitor and manage operational budgets, driving financial sustainability and identifying opportunities for growth.
Champion innovation, technology, and service improvement to enhance independence and quality of life for those supported.
Collaborate with colleagues across directorates to ensure strategic alignment and cross-organisational effectiveness.
Represent the organisation externally and build trusted relationships with stakeholders, commissioners, regulators, and families.
What We’re Looking For
Proven experience at senior leadership level in social care, specialist education, or the public/voluntary sector.
Strong understanding of regulatory frameworks and a successful track record of multi-site leadership across diverse services.
Skilled at managing change, driving innovation, and embedding service improvement.
Comfortable working strategically while staying grounded in day-to-day operational realities.
Excellent interpersonal and influencing skills with a collaborative, people-first approach.
Experience working with commissioners, regulators, and other key stakeholders in the social care landscape.
A commitment to inclusion, co-production, and safeguarding best practice.
This role offers a fantastic opportunity to join a forward-thinking organisation at a time of transformation and innovation. You’ll play a pivotal part in shaping services that genuinely empower people with complex disabilities to thrive.
Interested?
If you're an experienced interim or operational leader looking for your next challenge, we’d love to hear from you. Please get in touch for a confidential conversation or apply with your CV today.
We at LEAH care deeply about some of the most vulnerable people who have been displaced from their own countries and homes and land on our shores through no fault of their own. Asylum seekers, refugees and victims of trafficking face significant barriers and we are totally focussed on supporting each individual to overcome those barriers. Our core programmes tackle a key barrier, which is a lack of functional English.
We are seeking a Head of Operations who aspires to be a Charity Director or CEO. They will hold extensive responsibilities for our programmes, delivery, IT, impact evaluation and other key areas. They will have excellent relationship management skills and display great leadership skills.
LEAH is on a journey following the acquisition of another charity and the Head of Operations will have a crucial leadership role in managing change as well as overseeing the delivery of day-to-day operations.
A well known local charity VASA is a small charity (turnover £350k) supporting 4,000 people across Rugby, Solihull East and South Warwickshire with community activities, dementia services and our community transport service.
Following the decision of our long serving Charity Manager to move on to pastures new, we are seeking a dynamic individual to take on the role of Interim Charity Manager for an inital period of 6 months with the potential to be extended dependant subject to results and funding. The Interim will lead the charity forward building on relationships, strategy and partnerships fostered by our outgoing CM.
Our volunteer-led services have grown in the last decade to meet the growing needs of our community thanks to our dedicated volunteers and a forward thinking Board of Trustees and ambitious strategic plan.
The interim postholder will be expected to continue on from the work of the outgoing CM and undertake an indepth review of the business, working with the trustees on the next phase of our strategic plan and look for a bold funding and operating strategy.
To continue our good work and move VASA forward the apointee will be expected to:
- Identify growth opportunities for this service either geographically and/or by expanding the types of service offerings and ensure this is staffed to enable maximum growth.
- Maximise the newly installed transport support software to ensure that VASA is obtaining optimum benefit from it.
- Seek opportunities for expanding the dementia day services offering and the number of clients served.
As external grant funding is vital for VASA the appointee will be expected to:
- Work with the local authorities currently providing grant funding with the pupose of:
- Making clear the value of the services VASA provides.
- Securing, and if possible, increase the current level of funding.
- Seek other funding opportunities.
As financial security and governance is paramount to the charity the appointee must:
- Ensure full compliance (Charities Commission and Companies House).
- Develop new partnerships and nurture existing partnerships.
- Lead on fundraising to ensure financial sustainability
Closing date: 29th June 2025
Interviews: 9th and 11th July 2025
The client requests no contact from agencies or media sales.
This is an exciting opportunity for a creative individual to establish and lead a community engagement and volunteer programme in an important new visitor attraction in the heart of London. Bevis Marks Synagogue dates back to 1701 and is the oldest synagogue in the UK. You will recruit, motivate and support a team of volunteers and develop a dynamic community engagement programme as part of a small, dedicated team at this special, historic site.
In 2019, Bevis Marks Synagogue received a National Lottery Heritage Fund grant to restore the synagogue and create The Dangoor Heritage Centre. This project displays and interprets the synagogue’s historic collection for the first time, and enhances visitor facilities. The S&P Sephardi Community established the Bevis Marks Synagogue Heritage Foundation (BMSHF) to manage this project and the site's ongoing visitor operations. We are looking for a dedicated and enthusiastic heritage engagement professional to help make Bevis Marks Synagogue a vibrant place of worship that shares its unique story with a wider community of people of all faiths and none.
Bevis Marks Synagogue, completed in 1701, is the oldest synagogue in the UK and the oldest in continuous use in Europe. Its Grade I listed Wren-style design, well-preserved interior and fittings make it exceptionally historically significant. It is still a working synagogue with a community that has been engaged in the development of the new Dangoor Heritage Centre.
The S&P Sephardi Community’s collection of objects, rich archive, and intangible heritage, such as music and traditions, offer a continuous record of Jewish life in Britain since the mid-seventeenth century. The collection is mainly silver and textiles and many items are of national significance, providing rare insights into the practice of Sephardi Jewish worship, and London’s changing fashions and craftsmanship.
Visitors will be welcomed by volunteers and will explore the synagogue and Dangoor Heritage Centre with the help of an audio guide which includes insightful contributions from a number of members of the Bevis Marks community who have participated in the project. Volunteers will also engage visitors throughout the exhibition areas and support our events programme, shop and catering offer and provide a friendly welcoming experience for a wide range of visitors, from within the UK and abroad.
The construction project is set to be completed by early summer 2025, with the exhibition fit-out over the summer and opening is anticipated in autumn 2025.
Hours: 37 hours a week. Two Sundays per month will be required, along with evening and Bank Holiday working as required by the needs of the business.
Please send a copy of your CV (no more than 2 pages) with a covering letter outlining your relevant experience for the role. Please include demonstratable experience, and address all the requirements of the Person Specification.
Please provide the names and contact details of two referees, one to be your current employer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Refugee Action Kingston
At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and people seeking asylum into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.
RAK employs 15 staff and currently has nearly 200 volunteers. In 2023/24 more than 2,000 people benefited from our services
What we can offer you
· Work in a highly respected organisation punching above its weight – providing quality support to over 2,000 individuals and families a year
· A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers and a dedicated team of experienced volunteers
Opportunities for flexible and hybrid working
· Real potential for a creative thinking individual to build on and shape a dynamic responsive programme
Our values
· Empathy: we put ourselves in the shoes of those we work with.
· Enterprise: we're innovative and resourceful in our approach to supporting refugees and people seeking asylum.
· Empowerment: we strive to empower our clients, helping them achieve their aspirations.
Role overview
The main duties of the post
· Overall strategic development and management programmes for adults at the Community Hub
· Collaborative work with and engagement of project partners and other agencies in the borough
· Ensuring Monitoring and evaluation takes place
· General responsibilities within the organisation
1. Overall strategic development and management of the Community Hub Programme
Manage and develop the Community Hub providing activities, personal development opportunities and information for refugees and people seeking asylum.
Line manage ESOL Coordinator with supervision and appraisals supporting their CPD
Work with the ESOL Coordinator and volunteers to develop activities and client engagement within the project.
Plan and ensure delivery of short courses, workshops and events either in house or facilitated by partners. Promote local activity and encourage client participation in line with the requirements of the Big Lottery funding.
Oversee project activities in all venues ensuring practical and active implementation of all policies and procedures, particularly Health and Safety, Risk Assessments, and Safeguarding
Work with Volunteer Coordinator to support and supervise volunteers to a high standard.
Manage Venue bookings
2. Collaborative work with and engagement of project partners and other agencies in the borough
Source and work with project partners on successful delivery of activities and events within the project and promotion of wider activities in the borough
Build relationships to facilitate client progression and promote the organisation
Work with the volunteer coordinator to use local networks and food resvue partnerships to ensure the provision of Food and refreshments
3 Monitoring and evaluation
Ensure up to date records are maintained on the RAK database
Maintain and further develop Monitoring and Evaluation, recording participation and achievements implementing rigorous consultation processes for all participants, regular surveys and clients focus group activities
Prepare reports for the funders
4 General Responsibilities within the organisation
Team responsibilities including attending staff meetings, dealing sensitively with service users and facilitating internal and external referrals.
Work within the team to deliver a holistic service for clients.
Work within the team to undertake duties to ensure a clean and safe working environment.
Represent RAK at external meetings as agreed with the CEO, attend training, keep
up-to-date with changes in the asylum system.
Undertake any other duties that may reasonably be required.
Please note the duties outlined in this Job Description may be reviewed and amended from time to time.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community




The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Senior Case Hanlder (known internally as a Team leader) to join the National Homicide Service (HS), leading the London, Thames Valley & Hampshire caseworker team. This is a home based role working 37.5 hours per week.
Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witness to homicide?
Do you want to lead a supportive, passionate and committed team? Candidates with a background in social care would be suitable for this role.
If yes, then we'd love to hear from you…
The role will cover Hampshire and the Isle of Wight, Thames Valley and have a joint responsibility for London with another team leader. You will need to live in one of these areas and London weighting will be offered to candidates living within London.
Victim Support will reimburse travel costs to the interview.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
You will lead and support a team of Homicide Family Caseworkers to meet VS and Homicide Service standards and contractual requirements. You will have a passion for excellent service delivery, performance management and team welfare.
The family caseworkers provide in person support to families who have experienced the sudden and traumatic death by Homicide. The caseworkers are responsible for ensuring the needs identified are met, that each person being supported receives guidance, advise and practical support as well as emotional support and advocacy.
You will be able to demonstrate excellent organisational skills essential to managing a diverse workload, and be committed to supporting the caseworkers to deliver support.
We pride ourselves on providing exceptional trauma informed advocacy and support to all and you will have an understanding of the impact that trauma and bereavement can have on individuals.
We support staff to keep them safe within their role and you will lead on the importance of personal and professional resilience and wellbeing for the team.
You will have excellent communication skills and will support the Operation Managers to maintain the highest standards of service delivery, across a widely geographically dispersed team.
You will be prepared to travel across the geographical area including occasional overnight stays to ensure you can meet team members in person as well as online.
You will enjoy working closely with a range of stakeholders (including Police Family Liaison Officers and Senior Investigation Officers within the Major Crime teams/Coroner officers and other statutory agencies) and will have experience in building constructive working relationships.
You should be confident to deliver internal and external presentations to a wide range of audiences. You will have experience of achieving key performance indicators, as directed by the Operations managers and Deputy Head of Service.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for full details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.