Safeguarding training administrator jobs

We are looking for a motivated and experienced Senior Administrator to oversee the day to day functions of the Kent and Medway administration team within Victim Support. This role is full time and based at our multi agency shared space called Compass House in Ashford Kent.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Senior Administrator you will manage a team of five administrators known locally as 'Service Delivery Assistants' to oversee the support to the Kent and Medway Victim Support Operational Teams including the Triage and Early Intervention team, the Multi Crime Service Case Workers and the Specialist Services Case Workers (Stalking, Hate Crime and Child and Young Persons)

You will manage performance and staff motivation, ensuring that the administration function operates effectively and efficiently carrying out tasks as directed by the Operations Manager. The post holder will need to be flexible and prepared to meet conflicting work demands, prioritise workloads and ensure timeframes are met whilst ensuring attention to detail.

As the role involves providing support to administrators and actively working to improve performance, you will need experience of managing people and working in a statutory, voluntary or community work setting. You will also have an understanding and knowledge of confidentiality and safe working.

Key Responsibilities

• Coordinate and participate in all administrative functions to ensure the smooth and effective running of the service, monitoring quality standards for the team through auditing and reporting where required.
• Provide effective line management of staff to ensure performance targets and agreed outcomes are met by the service.
• Act as first point of contact for key stakeholders, ensuring administration is dealt with efficiently and meets quality standards and lead by example on good working practices
• Ensuring all confidential and sensitive data is stored securely in accordance with VS Data Protection Policy and compliance with GDPR.

About You

You will need:

• Experience of working in an administrative position ideally within the criminal justice field.
• Previous experience of managing and supervising people
• Experience working with local communities, statutory and voluntary sector organisations and an understanding of how agencies work to protect victims of crime.
• Experience of performance reporting and training delivery.
• To be proactive, self‑motivated, confident working independently and able to use you own initiative
• Good IT skills, proficient in data management and Microsoft Office (Word, Excel, Outlook, SharePoint)
• Strong time management and organisational skills including the ability to meet tight deadlines.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

At The Baked Bean Charity, we believe everyone deserves the opportunity to thrive. Every day, we support adults and young people with learning disabilities through creative, educational and wellbeing services that build confidence, develop independence and create genuine opportunities for people to reach their full potential.

We're looking for an exceptional organiser, problem solver and people person to join us as our Deputy Service Lead.

This is a varied and rewarding role at the heart of our organisation. Working closely with our Service Lead and Operations Manager, you'll help ensure our services run smoothly, our teams are supported, and every student receives an outstanding experience from their very first enquiry through to becoming part of our community.

No two days are the same. One day you might be welcoming a new student and supporting their transition into services, the next you'll be leading our transport team, improving an internal process, coordinating recruitment, or helping implement new systems that make life easier for colleagues and better for the people we support.

What you'll be doing

You'll take ownership of several key areas that keep our charity running successfully, including:

• Leading and supporting our transport team to deliver a safe, reliable and person-centred service.
• Coordinating referrals, admissions and onboarding, ensuring every new student receives a warm, organised and individualised introduction to Baked Beans.
• Managing recruitment administration, onboarding, DBS checks and key HR processes to provide an excellent experience for new and existing colleagues.
• Maintaining high standards of quality, compliance and governance through effective systems, documentation and record keeping.
• Helping improve the way we work by developing new processes, supporting service improvements and finding practical solutions to everyday challenges.
• Supporting in incident response and reporting including being a Designated Safeguarding Lead
• Working closely with colleagues, families and professionals to ensure our services remain organised, responsive and centred around the needs of our students.

About you

We're looking for someone who enjoys taking ownership, thrives in a busy environment and genuinely loves making things happen.

You'll be someone who:

• Is highly organised and naturally keeps lots of moving parts on track.
• Enjoys improving systems and finding better ways of working.
• Builds positive relationships with ease and communicates confidently with a wide range of people.
• Can balance attention to detail with seeing the bigger picture.
• Is calm under pressure, practical in approach and diligent in follow up
• Able to maintain high levels of confidentiality – discrete and professional, with previous experience of supporting HR administration (whilst a formal qualification is not essential)
• Shares our commitment to inclusion, dignity and providing outstanding support for people with learning disabilities.

Why join us?

This is an opportunity to be part of a charity that is ambitious, creative and constantly evolving. You'll have the chance to shape the way our services operate, providing a supportive backbone to our everyday operations, and working alongside a passionate team who genuinely care about making a difference.

If you're looking for a role where you'll have real responsibility, plenty of variety and the opportunity to see the impact of your work every day, we'd love to hear from you.

Alongside a rewarding role, we provide a range of benefits to support your wellbeing and work-life balance. These include enhanced annual leave, access to an Employee Assistance Programme, and a staff benefits platform with discounts on shopping and everyday costs. We also embrace a casual dress code to help you feel comfortable at work.

Ready to apply?

If you're exceptionally organised, enjoy working with people, and improving processes we’d love to hear more about how you could play a key role in changing people’s lives with a role at the Baked Bean Charity.

Please note we will review all applications as they are received, and begin contacting candidates for interview throughout that process. Interviews will however be scheduled to take place during the week commencing the 24th August 2026.

Preferred start date: September 2026.

Purpose of the Role

The Youth Insights Programme Lead is responsible for leading the effective design, planning and delivery of assigned Youth Insights panels and projects. The role bridges strategic leadership and operational delivery, ensuring that panels are well designed, well facilitated, well coordinated and deliver high-quality insight for partners.

The Programme Lead manages day-to-day partner relationships, leads delivery planning, supports facilitators, oversees programme outputs and ensures young people have a positive, inclusive and meaningful experience.

The role contributes to insight generation and reporting, working within the frameworks and quality standards set by the Programme Manager.

Key Responsibilities

1. Programme Design and Delivery

• Lead the design and delivery of assigned Youth Insights panels, within the methodology and standards set by the Programme Manager.
• Translate partner objectives into clear delivery plans, session structures and participant journeys.
• Develop and adapt session plans, materials and activities for assigned panels.
• Ensure sessions are engaging, inclusive, purposeful and appropriate for young people.
• Lead or support facilitation of Youth Insights sessions as required.
• Ensure delivery remains aligned with agreed outcomes, quality standards and partner expectations.
• Identify practical improvements to delivery and share learning with the Programme Manager.

2. Operational Partner Management

• Act as the primary day-to-day relationship manager for assigned partners.
• Lead operational planning meetings, delivery updates and routine partner communications.
• Manage partner expectations around timelines, outputs, session planning and reporting.
• Maintain strong working relationships with operational partner contacts.
• Identify risks, issues or opportunities in partner relationships and escalate appropriately to the Programme Manager.
• Support strategic partner conversations by providing delivery insight, evidence and learning.
• Where a partner contact holds both strategic and operational responsibilities, act as the primary day-to-day contact while ensuring the Programme Manager retains senior oversight.

3. Insight Generation and Reporting

• Analyse youth feedback and identify key themes, patterns and insights from assigned panels.
• Draft reports, summaries, presentations and recommendations for partners.
• Ensure reports go beyond description and begin to translate youth feedback into meaningful insight.
• Work within the reporting frameworks, standards and templates agreed by the Programme Manager.
• Incorporate quality feedback from the Programme Manager and strengthen outputs accordingly.
• Support the development of case studies, impact stories and evidence of partner value.
• Contribute learning from assigned panels into wider Youth Insights service development.

4. Delivery Quality and Facilitation

• Ensure all assigned programmes are delivered to a high standard.
• Brief, support and coordinate freelance facilitators for assigned sessions.
• Ensure facilitators understand the purpose, method, safeguarding requirements and desired outcomes of each session.
• Monitor delivery quality and participant experience.
• Provide feedback to facilitators and escalate quality concerns where needed.
• Ensure session materials, resources and activities are prepared and appropriate.
• Support consistency of delivery across panels, while adapting appropriately to different partner contexts.

5. Youth Engagement and Inclusion

• Ensure young people are meaningfully involved, listened to and supported throughout their participation.
• Work with the Programme Coordinator to support recruitment, onboarding, retention and engagement.
• Monitor participant experience and respond to issues or barriers to participation.
• Identify gaps in representation within assigned panels and work with the Programme Coordinator and Programme Manager to address them.
• Ensure delivery is inclusive, accessible and responsive to young people’s needs.
• Support young people to build confidence, skills and understanding through their involvement.

6. Programme Coordination and Project Management

• Develop and maintain delivery plans for assigned Youth Insights panels.
• Coordinate timelines, milestones, partner inputs, facilitator availability and reporting deadlines.
• Work closely with the Programme Coordinator to ensure logistics, communications and records are well managed.
• Ensure risks, actions and dependencies are tracked and communicated.
• Support effective use of HubSpot and other systems to manage participant journeys and partner activity.
• Ensure programme information is accurate, up to date and accessible to the team.

7. Team Support and Development

• Support and mentor the Programme Coordinator in relation to assigned programmes.
• Delegate appropriate tasks clearly and support effective workload management.
• Share learning, tools and good practice across the Youth Insights team.
• Contribute to training, reflection sessions and process improvement.
• Support a positive, collaborative and values-led team culture.
• Help build team confidence in delivery, facilitation, insight generation and partner communication.

8. Safeguarding, Compliance and Risk

• Ensure safeguarding, consent, data protection and risk processes are followed across assigned programmes.
• Identify and escalate safeguarding concerns or risks in line with S4TP policies.
• Ensure facilitators and delivery contributors understand relevant safeguarding and compliance requirements.
• Support accurate record keeping and documentation.
• Contribute to risk assessment and mitigation for sessions, panels and partner activity.

Key Relationships

Internal:

• Youth Insights Programme Manager
• Youth Insights Programme Coordinator
• CEO where required
• Wider S4TP team
• Freelance facilitators

External:

• Operational partner contacts
• Strategic partner contacts where appropriate
• Young people and alumni
• Schools, colleges and youth networks
• Delivery partners and stakeholders

Success Measures

Success in this role will include:

• Assigned panels are delivered effectively, safely and to a high standard.
• Partners receive timely, useful and high-quality reports and outputs.
• Young people have a positive, inclusive and meaningful experience.
• Operational partner relationships are well managed.
• Programme delivery runs smoothly, with clear plans, timelines and communication.
• Insight reports demonstrate analysis, themes and recommendations, not just summaries.
• Facilitators are well briefed, supported and consistent in delivery.
• Learning from delivery contributes to wider Youth Insights improvement.

Join the Anglican Communion Office to provide professional leadership, oversight and delivery of safeguarding practice across the Anglican Consultative Council (ACC) and the Anglican Alliance, and to support the Anglican Communion Safe Church Commission. Working within a trauma-informed and survivor-centred framework, the Safeguarding Manager will ensure that survivors’ experiences meaningfully inform safeguarding governance, strategy and practice, including when their voices are expressed in challenging or uncomfortable ways. The postholder will bring significant experience of delivering safeguarding work internationally, including training, capacity development or policy implementation across more than one country. They will be able to adapt safeguarding practice to different cultural, legal and ecclesial contexts. This is not an administrative or secretariat-based role. The postholder will be expected to contribute authoritatively, guide and steer safeguarding work and exercise professional independence within Commission meetings and governance settings.

Safeguarding leadership, governance and reporting

• Produce and deliver a realistic and achievable safeguarding operational plan, ensuring that it is appropriately communicated across the organisation.
• Establish robust systems for recording safeguarding concerns, managing cases and monitoring the delivery of training.
• Report regularly to senior management, the Secretary General and the Standing Committee on key safeguarding risks and emerging themes.
• Report on the outcomes of lessons learned reviews. Monitor and report progress against a fully funded safeguarding action plan.  
• Seek, listen to and act upon independent advice, ensuring that the Standing Committee has appropriate assurance that safeguarding arrangements are competent, contextual and effective.

Policy, procedures and good practice

• Coordinate the review and development of Anglican Communion safeguarding policies, procedures and good practice guidance.
• Ensure that policies and procedures reflect current legislation and government guidance, and that the voices and experiences of victims and survivors are integral to the organisation’s response.

Case management and survivor support

• Ensure safe, trauma-informed and culturally appropriate responses to disclosures of abuse.
• Promote meaningful engagement with and listening to survivors across different cultural contexts.
• Ensure that allegations of abuse are referred promptly to the appropriate statutory authorities or provincial bodies, with due regard to survivor choice, safety and context.
• Ensure that victims and survivors receive appropriate advice, pastoral support and professional support.
• Ensure that appropriate pastoral and professional support is available both to survivors of abuse and to those who pose a risk, while maintaining effective safeguarding risk-management arrangements. 

Support for the Anglican Communion Safe Church Commission

Working alongside the Safe Church Commission consultant, the Safeguarding Manager will:

• Research and draft safeguarding resources, drawing on the expertise of Commission members, external evidence and an understanding of different international contexts.
• Coordinate and attend Commission working groups, distilling discussions and using them to revise resources and develop capacity development programmes.
• Maintain regular contact with provincial representatives and other Anglican Communion partners, learning from their experience, understanding emerging issues and ensuring that they are included in the Communion’s safeguarding ministry.
• Develop and deliver culturally appropriate and linguistically diverse capacity development events and training. 
• Attend meetings on behalf of the Commission with safeguarding organisations and partners involved in capacity development events.
• Liaise with contacts in the UK and across the Anglican Communion regarding funding for the Safe Church Commission.

Department: Safeguarding
Reports to: Head of Safeguarding
Location: Archdiocese of Southwark
Contract: Full-time / Permanent
Salary: £50,000 

Purpose of the Role

The Safeguarding Manager plays a key leadership role within the Archdiocese Safeguarding Service, supporting the Head of Safeguarding in the delivery and development of a safe, responsive and professional safeguarding function across the Diocese.

The postholder will provide operational management, administrative support, case supervision and guidance, ensuring safeguarding concerns and allegations are managed effectively, compassionately, and in accordance with statutory guidance, national and Archdiocese safeguarding policies, and procedures.

The Safeguarding Manager will help promote a culture of safeguarding across archdiocesan communities, ensuring that children, young people and adults at risk are protected and supported.

Key Responsibilities

Operational Safeguarding Management

• Support the Head of Safeguarding in the day-to-day management of the archdiocesan safeguarding service.
• Oversee the triaging, recording and supervision of safeguarding concerns, allegations, disclosures and referrals across the Diocese.
• Ensure safeguarding casework is managed consistently, appropriately and within required timescales.
• Set actions and monitor completion.
• Complete case work when required.
• Monitor lessons learnt and complaints to ensure quality assurance and learning.
• Support the recruitment and management of Parish Safeguarding Recruitment (PSR’s)
• Provide advice and guidance to clergy, parish safeguarding representatives, archdiocesan staff and volunteers on safeguarding matters and safer recruitment process.
• Manage invoices and budget requirements.
• Monitor safeguarding practices and contribute to quality assurance and continuous improvement.

Supervision and Team Leadership

• Record, triage, allocate and oversee safeguarding caseloads within the team.
• Foster a collaborative, reflective and trauma-informed safeguarding culture within the team.
• Assist in recruitment, induction and training of safeguarding volunteers (PSR’s).
• When required, support Head of Safeguarding in supervision and guidance for the safeguarding office.

Case Management and Risk Assessment

• Support complex safeguarding investigations and risk management processes.
• Participate in safeguarding meetings, strategy discussions and case conferences where required.
• Ensure accurate, confidential and timely safeguarding records are maintained.
• Contribute to the development and monitoring of safeguarding plans and risk assessments.
• Escalate high-risk or sensitive matters appropriately to the Head of Safeguarding.

Partnership Working

• Develop and maintain effective working relationships with statutory agencies, including social care, police, probation and health services.
• Liaise with national Catholic safeguarding bodies and other dioceses where appropriate.
• Support parishes and archdiocesan organisations in implementing safeguarding policies and safer working practices.

Training and Safeguarding Culture

• Support the delivery and promotion of safeguarding training throughout the archdiocese.
• Encourage awareness of safeguarding responsibilities among clergy, volunteers and staff.
• Contribute to safeguarding audits, inspections and policy reviews.
• Support the quarterly safeguarding sub-committee and Trustee meetings.
• Promote best practice and ensure compliance with national safeguarding standards and Church requirements.

Policy and Compliance

• Ensure diocesan safeguarding practices comply with:
  • National safeguarding legislation and guidance
  • Catholic Church safeguarding policies and procedures
  • Data protection and confidentiality requirements
• Contribute to policy development and service improvement initiatives.

Person Specification

Essential Qualifications

• Professional qualification in safeguarding and/or relevant experience in social work, safeguarding, social care, psychology, counselling, police or a related field.
• Evidence of continuing professional development in safeguarding practice.
• Experience in triaging and risk assessment.
• Experience in quality assurance and continuous improvement.

Essential Experience

• Significant experience of safeguarding children and/or adults at risk.
• Experience of managing complex safeguarding cases and risk assessments.
• Experience of supervising or managing staff within safeguarding/social care/police setting.
• Experience of multi-agency working with statutory and voluntary organisations.
• Experience of handling sensitive and confidential information appropriately.

Essential Knowledge

• Strong understanding of safeguarding legislation, statutory guidance and best practice.
• Knowledge of risk assessment and case management processes.
• Understanding of safeguarding within faith-based or voluntary sector settings.
• Awareness of the structure and mission of the Catholic Church and sensitivity to its pastoral context.

Essential Skills and Attributes

• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Ability to manage competing priorities and make sound professional judgments.
• High level of emotional resilience, professionalism and integrity.
• Ability to work collaboratively and maintain appropriate professional boundaries.
• Competent IT and case recording skills.

Desirable

• Practising Catholic or understanding of Catholic pastoral structures and ministry.
• Experience working within a church or faith-based safeguarding environment.
• Training qualification or experience delivering safeguarding training.

Core Values and Expectations

The postholder will:

• Uphold the mission and values of the Catholic Church.
• Demonstrate a commitment to safeguarding and promoting the welfare of children and adults at risk.
• Treat all individuals with dignity, compassion and respect.
• Maintain confidentiality and professional integrity at all times.
• Work in a manner consistent with national and archdiocesan policies and Catholic social teaching.

Safeguarding Statement

The Archdiocese of Southwark is committed to safeguarding as an integral part of the life and ministry of the Church. The successful candidate will be required to undergo appropriate safer recruitment checks, including an enhanced DBS check and references.

Application Information

For further information about the role, please send a supporting statement Highlighting your suitability for the role and a copy of your CV.

Main Purpose of the Role

The Administrator plays a key role in supporting the effective day-to-day operation of The Friendly Trust. As the first point of contact for many callers and visitors, the postholder will provide a professional, welcoming and responsive service, ensuring enquiries are handled efficiently and messages are communicated accurately. The Administrator will be responsible for maintaining effective administrative systems, managing organisational records and data, and providing high-quality administrative support to the Director, General Manager, Team Managers and Trust Officers. Through these activities, the postholder will help ensure the smooth running of the organisation and contribute to the achievement of The Friendly Trust's aims and objectives.

Key Responsibilities

Communication and Customer Service

• Act as the first point of contact for telephone enquiries, providing a professional and helpful service to service users, families, professionals and other stakeholders.
• Answer incoming telephone calls promptly, relay messages accurately and ensure enquiries are directed appropriately.
• Manage incoming and outgoing correspondence, ensuring information is communicated effectively and in a timely manner.
• Maintain positive and professional relationships with internal and external contacts.

Data Management and Reporting

• Support the Director, General Manager, Team Managers and Trust Officers in maintaining accurate records and statistical information.
• Ensure the timely and accurate input, maintenance and retrieval of information within the Trust's case management and data systems.
• Assist with the production of monitoring information, reports and organisational statistics.

Office Systems and Administration

• Develop, maintain and improve administrative systems and processes that support the efficient running of the organisation.
• Maintain electronic and paper filing systems, ensuring records are stored securely and remain accessible when required.
• Provide administrative support to managers and Trust Officers across the organisation.

Operational Support

• Assist with arranging meetings, training sessions and organisational events.
• Prepare, photocopy and distribute documents, agendas, leaflets and other materials required for service delivery and organisational activities.

Building, Facilities and Resources

• Support the General Manager in coordinating building maintenance, repairs and equipment servicing.
• Liaise with landlords, contractors and suppliers as required.
• Help maintain office resources and equipment.

Financial Administration

• Undertake routine financial administrative duties, including processing invoices and highlighting any discrepancies or concerns to the General Manager.

Quality, Compliance and Sustainability

• Support the maintenance of accurate organisational records and compliance with organisational policies and procedures.
• Contribute to environmentally sustainable working practices across the Trust.

Other Duties

• Undertake any other duties commensurate with the role as reasonably required

Person Specification

Essential Skills and Experience

• Excellent verbal, written and interpersonal communication skills, with the ability to communicate clearly, professionally and sensitively with Service Users, family members, colleagues and external agencies.
• Strong administrative, organisational and customer service skills, with the ability to manage a varied workload, prioritise competing demands and respond effectively to changing priorities.
• Excellent attention to detail, with the ability to maintain accurate records, handle confidential information appropriately and comply with data protection requirements.
• Confident and competent user of Microsoft 365, databases and other IT systems, including experience of data entry and maintaining electronic record systems.
• Ability to work independently using initiative, whilst contributing effectively as part of a team.
• Positive, flexible and proactive approach to work.
• Empathy, patience and the ability to work sensitively and respectfully with vulnerable people and individuals from a wide range of backgrounds.
• Commitment to equality, diversity and inclusion, professional standards and The Friendly Trust's values.

Desirable Skills and Experience

• Experience working within the charity, voluntary, health or social care sectors.
• Experience of handling front-line enquiries, telephone calls, reception duties or other customer-facing services.
• Knowledge of issues affecting people with learning disabilities and their families.
• Knowledge of welfare benefits, financial administration or related support services.
• Experience of using case management, CRM or client record systems, including CASPAR Gov or similar software.
• Experience of producing reports, statistics and monitoring information.
• Experience of coordinating office systems, administrative processes or facilities management.
• Knowledge of information governance, records management and basic financial administration, including invoice processing and record keeping.
• Good record of punctuality, reliability and attendance.

Personal Attributes

• Professional, trustworthy and dependable.
• Solution-focused, adaptable and committed to continuous learning.
• Able to remain calm and professional when handling sensitive or challenging enquiries.
• Committed to supporting The Friendly Trust's mission, values and person-centred approach.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Service Delivery Assistant, you will provide high quality administrative support to the service. You will act as a first point of contact for enquiries into the service and support the wider team with administrative duties. As a part of your role, you may be asked to attend offices around Hampshire & Isle of Wight to support the team with associated expenses paid.

Key Responsibilities:

• Upload referrals to our computerised case management system, in accordance with our standards.
• Manage incoming and outgoing mail, telephone and general queries for the service
• Collate and supply information and correspondence to internal and external contacts
• Liaise with referring agencies to improve referral information and support referral pathways.
• Provide general admin support including data entry, minute taking, raising purchase orders and processing invoices.

About You:

Ideally, you will need experience working within a client focused service and a good understanding and knowledge of office systems.

You will need:

• Effective verbal and written communication and numerical skills.
• Experience working in an adminstrative setting role
• Experience of providing administrative support to a team
• Understanding and knowledge of the requirements relating to confidentiality and data protection.
• Understanding and knowledge of equal opportunities and diversity.
• Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
• Good IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
• Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
• Ability to work on own initiative and with minimal supervision to achieve deadlines.
• Strong record keeping skills with a focus on quality and accuracy.
• Driving Licence

Please note that due to vetting requirements you will need to have lived in the UK for three years prior.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About Woman's Trust

The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.

About the role

The Volunteer Coordinator is responsible for coordinating the recruitment, onboarding, engagement and retention of volunteers across Woman's Trust.

Working closely with managers across the organisation, the postholder will oversee the end-to-end volunteer journey, ensuring volunteers receive a positive, inclusive and well-supported experience from application through to departure.

The role will coordinate recruitment for all volunteer opportunities, including volunteer counsellors, facilitators, administrative volunteers, finance volunteers, fundraising volunteers and other volunteer roles as required. The postholder will also lead initiatives to strengthen volunteer engagement, recognition and retention, helping to build a sustainable and diverse volunteer community that supports the organisation's mission.

The role works closely with the HR & Operations Manager to ensure volunteering practices remain compliant with safeguarding, GDPR, organisational policies and best practice guidance.

Hours: Part-time, 14 hours per week (0.4 FTE).

Location: Woman’s Trust premises including co-location with statutory partners and community partnership  locations.Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.

In return, we can offer:

• 25 days' holiday + 3 days at Christmas + Public holidays
• Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
• Cycle to work scheme
• Employee Assistance Program (EAP)
• Mandatory job-related training
• Individual staff professional development budget
• A caring, committed and highly collaborative environment
• Several social events/lunches per year
• Friendly, all women team

To find out more and apply with your CV, please visit our website via the apply button.  

Please note, CVs and cover letters should be sent in Word format.

Closing date: 14th August 2026.

Interviews will be held on a rolling basis.

Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each person as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

An exciting opportunity has arisen within our Buckinghamshire Service for you to join a dynamic team committed to supporting children and young people who have been affected by someone else’s drug and/or alcohol use. The role of a Children and family Worker will support children and young people under the age of 18 on a one-to-one basis in a confidential space. The role will deliver a wide range of interventions/ education though activities, such as games, arts and crafts and emotional wellbeing resources. The role will utilise a young person-centred approach, empowering them to explore situations which they feel they have little control over to support them to lead a safe, happy, and healthy life.

The role will work in partnership and liaise with other young people services throughout Buckinghamshire, to provide holistic support to young people accessing the service. We need to record information about what we do, so enjoying a bit of admin work and attention to detail is important, but most of the time you’ll be enjoying working with young people from all backgrounds, making a difference to their lives. You will be required to work flexibly across operational sites as required so must hold a full UK driving license and have access to a car. Don’t worry, there is a wide array of training and development opportunities to help support you in your work.

Where: This role will be based across Buckinghamshire County

When: We're looking for the right person to join our team ASAP on a permanent contract

Hours: 37.5 per week

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

Responsibilities

About the role: 

• To holistically support CYP affected by parental substance misuse, using a range of interventions including group work, 1:1 work, whole family interventions, safety planning and safeguarding working closely and proactively with the family unit to support positive and sustainable outcomes.
• Identify families in conjunction with other agencies, who will benefit from a Think Family / Whole family approach, negotiating participation and engagement with the programme of care.
• Identifying and responding effectively to potential safeguarding issues. 
• Reducing drug and alcohol related harm to young people and the wider community. 
• Working with young people to support positive, holistic outcomes in relation to their health and wellbeing, enabling them to lead safe, healthy, and purposeful lives: reducing risk and increasing resilience 
• Working flexibly across sites where required

About you: 

• Experience of working with young people and knowledge of the issues they face 
• Knowledge of safeguarding concerns in relation to children and young people and the Fraser Competence framework 
• Have an excellent understanding of drug and alcohol issues and experience of working within a related field 
• Knowledge of working with evidence-based practice around young people’s substance misuse treatment services and methods, including relevant best practice guidance 
• An accomplished communicator, both verbal and written with a high degree of personal IT competency 
• Be able to accurately update and maintain records and to work to deadlines for the submission of information, e.g., reports 
• Have excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering service objectives 

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a friend scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Direct applications only — we will not be engaging agencies for this vacancy. 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. 

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

24/8/2026

Closing Date

17/8/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Frazzled is a mental health and wellbeing charity founded by Ruby Wax OBE. We provide free, facilitated peer support meetings for people feeling overwhelmed by the stresses of modern life.

Our online and face-to-face meetings offer a safe, confidential and non-judgemental space where people can share openly, listen to others and feel heard. Everything we do is underpinned by high-quality volunteer facilitation, thoughtful training and a supportive community.

As we continue to grow, we're looking for an organised, compassionate and proactive Programme Coordinator to help deliver and develop our programme of peer support meetings, while ensuring our volunteers feel confident, supported and connected.

Purpose of the role

The Programme Coordinator is responsible for the day-to-day coordination of Frazzled's online and face-to-face peer support programme.

Working closely with the Head of Programmes, you'll oversee Frazzled’s meeting schedules, recruit and support volunteer facilitators, coordinate training and onboarding, carry out regular observations and contribute to the continuous improvement of our programme. You'll play a key role in ensuring our services are delivered safely, consistently and in line with the Frazzled model.

This is a varied hands-on role that combines excellent organisation with relationship building, volunteer development and continuous improvement. You'll be equally comfortable organising complex schedules, supporting volunteers through challenging situations and contributing ideas that help our programmes continue to grow while staying true to what makes Frazzled unique.

Frazzled runs meetings from early morning until late evening, seven days a week. As a core part of this role involves observing and supporting facilitators as issues arise, some evening and weekend work will therefore be required as well as regular travel to our face-to-face sites across England.

We ask that you do not use AI to assist you in writing your application, as this role involves lots of written and verbal communication with stakeholders and we want to hear your authentic voice, rather than the same response multiple times. 

Key Responsibilities

Programme Coordination

• Coordinate the delivery of Frazzled's programme of online and face-to-face peer support meetings.

• Manage facilitator schedules, ensuring meetings are appropriately staffed and volunteers are well supported.

• Respond to day-to-day operational issues and work with colleagues to resolve them effectively.

• Coordinate new or one-off themed meetings and support the ongoing development of existing programmes.

• Maintain accurate programme records, schedules and systems.

Volunteer Recruitment and Support

• Coordinate the recruitment and selection of volunteer facilitators.

• Manage volunteer onboarding, including DBS checks, induction, training administration and access to systems.

• Build positive relationships with volunteers, providing regular communication, encouragement and practical support.

• Coordinate volunteer meetings, communications and other opportunities for connection and development.

Training, Coaching and Quality Assurance

• Design, coordinate and deliver engaging facilitator training, refresher sessions and development workshops that bring the Frazzled model to life through discussion, reflection and practical learning.

• Carry out regular facilitator observations, both online and in person, providing thoughtful and constructive feedback.

• Support volunteers to develop their confidence, skills and understanding of the Frazzled model.

• Identify and respond appropriately to safeguarding, wellbeing or performance concerns, escalating where necessary.

• Help maintain the quality, consistency and integrity of all Frazzled meetings.

Programme Development

• Contribute to the ongoing development of Frazzled's programme, systems and volunteer experience.

• Review feedback, observations and programme data to identify opportunities for improvement.

• Help develop resources, guidance and processes that support volunteers and improve programme delivery.

• Help promote Frazzled sessions, both face to face and online.

• Contribute ideas for new initiatives, projects and ways of working as Frazzled continues to grow.

Team Contribution

• Work collaboratively with colleagues across the organisation to deliver high-quality programmes.

• Manage the volunteer and public inbox

• Support organisational projects and events where appropriate.

• Contribute positively to a small, flexible team, taking ownership of work and supporting others when needed.

Person Specification

Essential

We're looking for someone who has:

• Experience coordinating programmes, projects or services.

• Experience recruiting, supporting or managing volunteers, staff or facilitators.

• Experience delivering or coordinating training, workshops or learning activities.

• Exceptional organisational skills, with the ability to manage multiple priorities and competing deadlines.

• Strong interpersonal skills and the ability to build trusting relationships with a wide range of people.

• Confidence giving kind, constructive feedback and having sensitive conversations when needed.

• Good judgement, emotional intelligence and the ability to handle confidential information appropriately.

• Experience improving systems, processes or ways of working.

• Confidence using digital systems including Zoom, Google Workspace and online scheduling tools.

• A commitment to Frazzled's values and an understanding of the importance of peer support, inclusion and psychological safety.

Desirable

• Experience working within the charity, mental health or wellbeing sector.

• Experience coordinating or supporting volunteers.

• Experience facilitating groups or delivering training.

• Knowledge of safeguarding in a community or volunteer setting.

• Experience using data and feedback to improve services.

• Understanding of coaching, learning and development or reflective practice.

RLSS UK are currently recruiting for a Compliance Administrator (Audit). The ideal candidate will be detail‑driven, confident, and proactive, to help us maintain the highest standards across our Approved Training Centres and Providers, qualification delivery, and regulatory obligations. This is an exciting opportunity for someone who thrives on ensuring excellence and has a passion for doing things right.

In this role, you will:

• Conduct scheduled and ad‑hoc audits for our Approved Training Centres and Providers
• Ensure compliance with RLSS UK policies, qualification frameworks, and industry best practice
• Support the Line Manager with meeting regulatory obligations
• Provide clear, constructive feedback and support to Approved Training Centres and Providers to help them achieve and maintain compliance
• Contribute to continuous improvement of our quality assurance systems
   

We’re looking for someone who has:

• Experience conducting audits or quality assurance reviews
• Strong understanding of regulatory environments or working with regulators
• Excellent communication skills with the ability to guide and support Approved Training Centres and Providers
• A professional and supportive approach, ensuring all interactions align with high customer service standards
• A methodical and objective approach, with strong attention to detail
• Strong organisational skills with the ability to juggle multiple priorities and meet deadlines
  
   

ROLE OVERVIEW

As an Awarding Organisation, Regulated and Non-Regulated qualifications generate a significant percentage of the Society’s income, and therefore are vital to the charity’s future financial stability. Key to maintaining this important area of work is to ensure that the qualifications, Approved Training Centres (ATC), and Providers (ATP) remain compliant with the requirements of the Regulators (such as OFQUAL).

The post holder will take responsibility for carrying out key administrative processes and tasks to ensure RLSS UK and its ATC/P continue to operate to the highest standards.

CORE RESPONSIBILITIES

• Plan, organise, and conduct audits of ATC/P, ensuring compliance with regulatory frameworks and organisational standards.
• Review and verify documentation and processes, identifying non-compliance and recommending corrective actions.
• Prepare detailed audit reports, highlighting findings, risks, and improvement opportunities.
• Monitor implementation of corrective actions and follow-up audits to ensure sustained compliance.
• Collaborate with External Quality Assurance teams to schedule and manage audit activities, ensuring timely completion and consistency.
• Support investigations into malpractice and maladministration where audit findings indicate potential breaches, providing evidence and recommendations.
  
  
   

KEY TASKS AND RESPONSIBILITIES

Compliance

• Conduct desk-based audits of ATC/Ps, ensuring compliance with RLSS UK Qualifications, standards, policies, and regulatory frameworks.
• Review documentation such as assessment records, Internal Quality Assurance sampling, safeguarding policies, and conflict of interest declarations, to identify risks and promote best practice.
• Assist in maintaining Direct Claim Status for ATC/Ps, including supporting reviews and escalation protocols.
• Support ATC/P approval processes, ensuring documentation checks and onboarding align with RLSS UK processes.
• Compile and analyse audit data, providing summaries to inform continuous improvement.
• Ensure compliance in Reasonable Adjustments and Special Considerations, offering guidance under established procedures.
• Maintain auditable records of all audit activity, provider status, and compliance outcomes in line with GDPR and regulatory standards.
• Assist with audit scheduling, prioritising high-risk providers and aligning with quality assurance timelines.
• Contribute to the development of audit tools and templates, supporting continuous improvements.
• Provide evidence for complaints, malpractice, and maladministration cases, escalating to the line manager as required.
• Respond to compliance queries via all communication channels ensuring timely and accurate support.
   

General

• Demonstrate and uphold the society’s values and behavioural standards at all times.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date documentation as part of RLSS UK’s compliance programme.
• Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers.
• All other duties reasonably associated with your role, as directed by the line manager.
   

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.

PERSON SPECIFICATION

Essential Relevant Experience, Skills and/or Aptitudes

• Previous experience in administration, customer service, and auditing processes.
• Good attention to detail and organisation skills
• Ability to multi-task and manage time effectively
• Be self-motivated and a self-starter
• Ability to effectively work in a team and individually
• Strong computer skills, including proficiency using Microsoft Office

IDEAL STRENGTHS FOR THE ROLE

• Efficiency
• Detail Orientation
• Resilience
• Common Sense
• Self Confidence
• Enthusiasm
• Relationship Building

YOUR APPLICATION

Please send your CV and a Cover Letter (no more than 300-words) outlining why you should be our next Compliance Administrator (Audit).

Closing Date – 5:00pm, Monday 3rd August 2026

Interview Date – Tuesday 11th and Wednesday 12th August 2026, at our Worcester Head Office (subject to change)

WHAT RLSS UK CAN OFFER YOU

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Healthcare Plan*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme
• Life Assurance Scheme
• Salary Sacrifice Pension Scheme*
• Discounts available including high street brands, entertainment, eating out and more
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company events and socials

*Subject to eligibility criteria

Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Youth Impact Advert

Permanent with funding until 31st March 2027 with potential to extend beyond this depending on funding

28 hours per week - preferably covering 5 days Mon-Fri 5 or 6 hours each day.

£18,505.60 pro rata (actual) / £23,132 FTE

Location: Hybrid working between home and Torquay office base

Benefits include but not limited to:

-36 days' annual leave pro rata, inclusive of flexible bank holidays, increasing with length of service

-Enhanced maternity/paternity leave

-We match up to 8% pension

-Free counselling service

-Opportunities to develop and widen your skills

-2 days of paid volunteering time per annum to support another part of the organisation

About us:The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

Our Youth Impact domain creates impact for children and young people. With highly skilled and experienced staff working across England and Wales, we provide direct support to children, young people, parents and carers, as well as conduct research and influence Government to make changes. We also provide training for professionals. Our value driven team change the lives of children in this country for the better — and with your help and expertise, tomorrow we can support even more.

About the role:You'll play a key part in our Admin service at Check Point, delivering an efficient and high quality administrative service across the South West offices by undertaking clerical, reception and practical duties in accordance with The Children's Society's procedures.

We're looking for an experienced, conscientious and enthusiastic admin assistant with the ability to provide efficient and well-ordered administrative support to team colleagues, ensuring a high level of confidentiality is maintained, making a real impact in the lives of children and young people.

Key skills and experience:

The required skills and competencies for this role are:

-IT skills in Microsoft Office applications, eg Excel, Word, Outlook

-The ability to prioritise and manage own workload

-The ability to work both as part of a team and on own, as required

It would also be an advantage if you have any of the following skills and competencies:

-Experience with dealing with the public, especially young people

-Experience of maintaining accurate and confidential records

-Experience of assisting with production of reports

Closing date: Midnight on Wednesday 12th August 2026. Interviews: Date to be confirmed

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 5 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

About the Role

We are looking for an experienced People & Culture Generalist to join our team on a maternity cover basis.

This is an excellent opportunity for a CIPD-qualified HR professional who enjoys employee relations work and wants to make a meaningful impact within a values-driven Charity.

You'll provide professional HR advice and support to managers and employees across the charity, leading on a range of employee relations matters and helping to ensure fair, consistent and legally compliant people practices.

Working closely with the Employee Relations Specialist, you'll take ownership of day-to-day case management, enabling the wider People & Culture team to focus on strategic projects and organisational development.

Key Responsibilities

• Manage a range of employee relations cases including:
  • Investigations
  • Disciplinary processes
  • Grievances
  • Performance management
  • Probation reviews
  • Conduct issues
  • Informal employee concerns
  • Restructure consultations

• Ensure HR policies and procedures are applied consistently and in line with employment legislation.
• Support with the HR inbox and respond to manager and employee ER queries.
• Support payroll administration through accurate and timely submission of employee changes.
• Assist with organisational change activities, policy reviews and HR improvement projects.
• Coordinate training activity and support compliance with mandatory learning requirements.
• Maintain accurate HR records and case documentation.

About You

You will be a confident and pragmatic HR professional who is comfortable managing a varied caseload and building trusted relationships with managers at all levels and is able to prioritise accordingly.

Essential requirements:

• CIPD Level 5 qualification (or equivalent experience).
• Previous experience in a generalist HR and ER role.
• Strong employee relations case management experience.
• Good understanding of UK employment law and HR best practice.
• Excellent communication and relationship-building skills.
• Strong organisational skills with the ability to manage multiple priorities.
• Experience using HR systems and Microsoft Office applications.
• Ability to work independently whilst recognising when to seek support.

Desirable:

• Experience within the charity, healthcare or not-for-profit sector.
• Experience supporting organisational change and consultation processes.

What We're Looking For

You'll be:

• Empathetic and approachable.
• Fair and solutions-focused.
• Organised and resilient.
• Confident in advising managers and handling sensitive situations.
• Committed to inclusion, wellbeing and positive employee experiences.
• Passionate about making a difference through your work.

Why Join Catalyst?

• Hybrid working
• Flexible part-time hours
• Opportunity to make a genuine impact within a respected Surrey charity
• Supportive and collaborative culture
• Meaningful work that contributes to improving lives across local communities

Safeguarding

This role is subject to an Enhanced DBS check. A history of drug, alcohol or criminality issues will not automatically exclude applicants from consideration.

Training Coordinator

Location: Cathedral House, Westminster Bridge Rd, London, SE1 7HY

Reports to: Director of Youth

Hours: Full-time

Salary: £32,000

The Youth Ministry Training Coordinator is responsible for the development and delivery of a youth ministry training programme across the Archdiocese.

This includes coordinating a structured formation course (in partnership with external providers), mentoring participants, and supporting parishes and deaneries in building local youth and young

adult groups.

The role also includes supporting the formation of the Archdiocesan Mission Team and key events.

Success in this role will be measured by the development of our training and a growing network of confident parish-based youth leaders.

1. Course Delivery

· Develop our Archdiocesan youth leadership training programme, working with external providers and delivering bespoke material.

· Plan and deliver regular training (bespoke and with external providers), including in-person days and remote input as appropriate.

· Maintain an annual training calendar and ensure course content aligns with Archdiocesan strategy, safeguarding requirements, and parish needs. Assist in the development of practical youth ministry training resources for clergy.

2. Mentoring and Formation

· Mentor and accompany participants through the external training course, offering personal and spiritual support.

· Ensure learning is embedded in the parish or deanery setting so that

· parishes are able to set up and enhance local level groups.

· Track participant progress and provide regular feedback and evaluation reports.

3. Local Youth Leader Development

· Support and enable the recruitment and training of local volunteers, in collaboration with clergy and lay leaders.

· Support the identification and development of deanery-based youth contacts from existing and developing networks to promote the work of the Youth Service in parishes and cascade key information.

· Advise and provide step-by-step support to parish priests and volunteers seeking to develop youth ministry locally.

Key Responsibilities

Facilitate collaboration and networking between parishes and deaneries to share best practices.

Develop existing toolkit/guidance for youth leaders to support them in their ministry.

Additional Responsibilities

4. Mission Team

· Develop pathways and training for Mission Team alumni to continue

· serving in their local parishes or deaneries as youth leaders.

· Assist the Mission Team Programme Lead in delivering the Mission

· Team’s annual training programme where required.

5.Event Support

· Support the Director of Youth and the Event Coordinator at key events.

· Represent the training programme at relevant meetings or gatherings.

6.Monitoring & Evaluation

· Collect and assess feedback from training sessions and participants.

· Produce concise quarterly reports summarising training outcomes, parish engagement, and areas for development.

Essential

· A practising Catholic who is committed to the mission and teachings of the Catholic Church, and passionate about youth ministry.

· Experience of working in Catholic youth ministry at parish, diocesan, or school level.

· Experience delivering training or formation programmes, ideally to young people and/or adult volunteers.

· Experience in mentoring or accompanying individuals in a faith context.

· Ability to engage effectively with clergy, volunteers, and young people across diverse settings.

· Excellent communication, planning, and time management skills.

· Confident in delivering content both in person and online.

· Right to work in the UK and willingness to undergo a DBS check.

· Proven ability to work independently and manage multiple relationships simultaneously.

· Commitment to safeguarding and maintaining appropriate professional boundaries in line with Archdiocesan safeguarding policies.

Desirable

· A degree or equivalent qualification in Theology, Catechesis, Education, Youth Ministry, or a related field.

· Familiarity with the structures and pastoral life of Catholic parishes and deaneries.

· Understanding of safeguarding policies and best practice in a Church context.

· Experience supporting volunteers and clergy to launch or sustain parish based initiatives.

Application Information

To apply for the role, please use the button at the top of the page to send us your CV and cover letter.