Sales and marketing manager jobs

Job title: Customer Success Executive 

Reporting to: Customer Success Manager

Salary: £25,500 - £29,000 (dependent on experience) + generous non‑contributory pension + 25 days annual leave (excluding bank holidays)

Hours: 9am - 5.30pm (reducing to 9am - 5pm during August & December)

We offer hybrid working: 3 days from home and a minimum of 2 days in the office each week.

Flexible working hours are available after successful completion of the probationary period. 

Primary Responsibility

As our Customer Success Executive, you’ll be joining our award‑winning Customer Success team, delivering exceptional service to our external customers, delighting them at every opportunity, and ensuring their experience with CharityJob is consistently excellent.

You’ll also support your internal customers, the Sales Team, by handling key administrative tasks that free them up to focus on revenue‑generating activity.

The Role 

• Meet and exceed admin task targets by completing all assigned work within agreed timeframes.
• Prioritise incoming calls (with occasional outbound calls when required).
• Organise and manage your workload to ensure all agreed tasks are completed consistently and on time.
• Prepare daily, weekly, and monthly stats/sales reports as needed.
• Provide holiday cover for Account Managers to ensure client requests are actioned promptly.
• Share customer feedback with Product, Marketing, or Sales to help improve CharityJob’s services.
• Escalate enquiries appropriately, raising support tickets and following up to ensure timely resolution.
• Stay up to date with new products and features across CharityJob.
• Demonstrate a positive, can‑do attitude and act as a role model in behaviour and approach.
• Support other internal departments when required and agreed with the Customer Success Manager.

The Person 

• Passionate about delivering great customer experiences
• Friendly, confident telephone manner
• Excellent verbal and written communication skills
• Strong problem‑solver
• Organised, methodical, and proactive
• Collaborative team player

Does this sound like you? If so, we’d love to hear from you, so please submit your application now.

The Company 

CharityJob is the largest specialist job board for the UK charity sector. We are dedicated to empowering charities with the tools and resources they need to make fair and effective hiring decisions, connecting passionate people with the organisations that inspire them. 

We’re a small, friendly team with an entrepreneurial, approachable culture - supportive, fun, and growth‑driven.

 Application Instructions 

Please click the ‘Apply Now’ button to submit your application.

Regretfully, we can only accept applications from candidates who currently live and have the right to work in the UK and live within a commutable distance to Hampton Wick, Kingston upon Thames.

About the role

SMK is at an exciting moment in its history with a newly launched strategy Change is Possible 2026 -2028, a recently appointed permanent Chief Executive this year and a new Chair. The refreshed vision and mission of SMK is both ambitious and needed in our drive to support campaigners across the UK.

Digital engagement is evolving, and fast, so that is why we’re looking for a creative, experienced, strategic and data-driven Digital Marketing Manager to lead, develop and grow our digital presence across multiple channels. You'll manage and support our digital ecosystem, including social media, website development, email communications and digital advertising, ensuring every channel delivers measurable results.

Working closely with the Head of Marketing and Communications and the Training and Consultancy team, you'll be responsible for creating engaging digital content that inspire audiences, strengthens our brand and supports the communications and digital function at SMK. Importantly, you have the experience to successfully promote and drive sales of our training programmes through digital marketing techniques to optimise performance.

About You

You are passionate about the power of people to create social change and are motivated by SMK’s mission. You enjoy working collaboratively and thrive in a flexible, fast-paced environment where you can take initiative and adapt to changing priorities.

You are organised, proactive and solutions-focused, with a willingness to learn and develop your skills. Comfortable managing your own workload, you bring curiosity, creativity and a commitment to using insights, innovation and new technologies to help maximise impact.

The specific skills, knowledge and experience required to thrive in this role are set out in the Person Specification.

Job description

Marketing

• Social media management including the creation of a data led strategy and implementation plan for SMK’s channels.
• Manage the planning, creation, and scheduling of multiple marketing projects, ensuring the ‘SMK voice’ through tone and brand is implemented across digital channels.
• Create the vision for the annual SMK National Campaigner Awards social media approach and manage the roll out.
• Write compelling and impactful content for SMK’s digital channels.
• Create graphics and video content for digital channels using Canva.
• Manage paid digital ads (LinkedIn, Google Ads).
• Support the crafting and implementation of email marketing via Mailchimp including audience segmentation.
• Support the audience development strategy including research and data management.
• Identifies opportunities to increase sales (bookings for training/ events), growing reach and engagement.
• Support the development and implementation of a content strategy.

Website

• Support the Head of Marketing and Communications with the relaunch of a new website in 2026/2027.
• Lead on how AI is affecting search (SEO/GEO) and what SMK’s website needs.
• Monitor and translate website performance using analytics tools (e.g. Google Analytics).
• Implement and manage on-page SEO/ GEO best practices (keywords, metadata, content optimisation).
• Identify opportunities to improve search visibility and organic traffic.

Data, Insight & Reporting

• Monitor, analyse, and report on digital marketing performance.
• Use data to continuously optimise marketing activity.
• Provide insights into audience behaviour and trends.
• Database management, including cleaning and updating records.
• Support the implementation and management of the CRM (Salesforce).
• Undertake relevant training when required.

Other

• Undertake any other duties commensurate with the purpose and remit of the post.

Please read the attached job pack for details about the person specification. 

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Looking to start or develop a career in sales and account management with an organisation that genuinely invests in your growth?
 
 
TPP Recruitment is supporting a well-established awarding organisation in the search for a Commercial Executive to join its commercial team. This is an excellent opportunity for someone with strong communication skills, a customer-focused mindset and the ambition to build a long-term career in business development and account management.
 
Whether you have some experience in sales, customer service or another client-facing role, or you're looking to take your first step into a commercial career, this organisation is open-minded about backgrounds and focused on potential.
 
 
Salary: £25,010 per annum
Employment type: Permanent
Working arrangements: Hybrid – Monday-Thursday in the Head Office in Lancaster, work from home on Fridays (flexible working options will be considered).
Working pattern: Full-time, 35 hours per week
Other benefits:

• Generous bonus structure
• Significant autonomy and ownership of your region
• Extensive opportunities for career progression and professional development
• Join a supportive and collaborative commercial team
• Work for an organisation with a strong reputation across the education and skills sector

 
 
About the Organisation
 
TPP Recruitment is supporting a well-established UK awarding organisation that develops qualifications and learning solutions which support individuals, employers and training providers nationwide.
 
With a strong reputation for customer service and partnership working, the organisation is committed to growing its market presence while maintaining excellent relationships with existing customers.

About the Role
 
As a Commercial Executive, you will manage a portfolio of education and training provider accounts, acting as their primary point of contact and ensuring they receive an excellent customer experience.
 
You will be responsible for both customer retention and new business development, identifying opportunities to expand relationships while supporting customers throughout their journey.
 
The role is predominantly office-based and relationship-focused, with customer engagement taking place mainly via telephone, email and online meetings rather than extensive travel.

Key Responsibilities
 

• Managing and developing a portfolio of customer accounts
• Building strong relationships with existing and prospective customers
• Achieving customer retention and new business targets
• Identifying opportunities to grow customer spend and engagement
• Maintaining accurate customer records using CRM systems
• Providing exceptional customer service and resolving customer enquiries
• Monitoring sales pipelines and forecasting activity
• Conducting gap analysis and identifying commercial opportunities
• Collaborating with internal teams to deliver excellent customer outcomes
• Supporting conferences, events and webinars when required

 
 
Skills / Experience Required
 

• Excellent verbal and written communication skills
• A commitment to delivering outstanding customer service
• A positive, proactive and enthusiastic approach
• Strong organisational and prioritisation skills
• Confidence building relationships with customers
• The ability to work towards targets and deadlines
• Good IT skills, including database or CRM systems
• A willingness to learn and develop within a commercial environment
• A collaborative approach to working with colleagues

 
Previous experience in a sales, account management, customer service or business support role would be beneficial but is not essential.
 
 
To Apply
 

• Please submit your CV

 
 
Interview Process
 
The interview process will vary depending on location:
 

• Candidates based near the organisation's Northwest office will attend a single in-person interview
• Candidates based further afield will complete a two-stage process, comprising an online interview followed by a final in-person interview

 
As part of the selection process, shortlisted candidates will be asked to deliver a presentation outlining their proposed first 30, 60 and 90 days in the role.
 
 
Deadline
 

• Applications are being reviewed on a rolling basis until the position is filled.
  • Early application is recommended.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

About Spear

Spear is a national youth employment charity. The award-winning Spear Programme was launched over 20 years ago, and is now running in 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in work and life. 

Please see the 'Work with us’ pack for more information. 

About the role

We're looking for an ambitious, proactive and relationship-driven individual who excels at securing strategic, long-term corporate partnerships that drive the growth and impact of Spear. Joining our dynamic and growing Corporate Partnerships team, you will play a key role in developing and stewarding high-value partnerships that generate significant income and enable Spear to reach more young people facing barriers to employment.

This role is ideal for someone with strong business development and relationship management skills, who enjoys working both strategically and hands-on to generate income, develop compelling partnership opportunities and build lasting relationships with corporate supporters.

Key Information

• Salary: from £43,000 depending on experience
• Full-Time, One Year Fixed Term Contract
• Annual leave: 28 days annual leave (including Christmas gift days) plus bank holidays
• Closing Date: Friday 24th July (We interview on a rolling basis and will close the role early if we find the right candidate)

For more information please read through our Job Specification.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about Spear's values and mission, with a desire to engage and inspire corporate partners to support young people facing barriers to employment into sustainable work.
• Significant senior-level experience in corporate fundraising, corporate social responsibility, business development or strategic partnerships.
• Proven ability to raise funds, develop business partnerships or drive sales. Excellent client management using CRM tools such as Salesforce are desirable.
• An excellent communicator with strong relational skills and the confidence and ability to develop a rapport with and positively influence a variety of people from diverse backgrounds in the corporate space.
• Excellent writing skills, attention to detail and accuracy, including the ability to produce compelling proposals for a professional, corporate audience.
• Demonstration of leadership capabilities; proactive, responsive and a self-starter. Ability to manage multiple priorities to meet targets and deadlines.
• Strong numerical, reporting and organizational skills, including the ability to establish appropriate and effective processes and structures​.
• Line Management experience desirable but not essential.

Faith Expressions

Spear is a Christian charity, working in a range of settings, in partnership with people from all faiths and none. Although the Spear programme itself has no faith element, Our Christian faith underpins everything we do; it motivates and sustains us and is core to our mission. Prayer and worship are embedded into our daily working practises, and all staff are required to lead a team prayer meeting from time to time. As such, there is a Genuine Occupational Requirement for our team to be practising Christians – our team share a belief in a triune God and we welcome applications from people of all denominations and expressions of Christianity.

Ensuring those who served are always supported.

Founded in 1681 by King Charles II, the Royal Hospital Chelsea has stood for centuries as a national symbol of gratitude to the soldiers who have served our country, and is home to the iconic Chelsea Pensioners. Today, the Hospital’s job remains to ensure that those who have served are always supported.

We are now looking for a skilled Marketing Officer to contribute to and deliver effective marketing campaigns to help meet the organisation's core strategic objectives. This is an exciting role within the Marketing and Communications team and a fantastic opportunity to join an historic organisation, the home of the iconic Chelsea Pensioners since 1692.

The successful candidate will have a strategic mindset and relevant experience of managing delivering impactful multi-channel campaigns and email marketing for a range of audiences, and ideally at a nationally recognised organisation within the military, charity, cultural or public sectors.

Where you fit in

You’ll join an ambitious marketing and communications team focused on raising the Royal Hospital’s profile, increasing fundraising income, and building new audiences through strategic, emotive and measurable communications.

Your work will directly contribute to protecting and securing the future of the Royal Hospital Chelsea - helping us reach supporters, donors, and the veteran community with stories that inspire action and demonstrate undeniable impact.

What you’ll be doing

You’ll be delivering a range of digital and traditional marketing campaigns for stakeholders across fundraising, commercial and heritage parts of the organisation – including the Chelsea Pensioners Veterans Outreach programme, which aims to combat loneliness and isolation in older veterans across the UK.

You’ll drive our delivery of e-newsletters and supporter journeys through dot digital, and report on trends and insights in order for us to learn and improve.

We want someone who is:

• A skilled and confident executor, who is experienced in consumer marketing and promoting a wide range of projects including public events to the right audiences.
• A confident email marketeer, with experience of welcome and supporter journeys and supporter e-newsletters.
• Creative in crafting compelling marketing content to deliver effective, multi-channel marketing campaigns.
• Experience of working with a range of partners to help raise awareness and engagement, as well as suppliers such as designers and photographers.
• Relevant marketing experience in a military, charity, cultural or public organisation would be particularly advantageous.

To apply please submit your CV and a covering letter of up to 500 words.

Early applications are encouraged as we will be reviewing applications and interviewing candidates throughout the recruitment process.

Build partnerships that change young lives!

Wigan Youth Zone is looking for a Corporate Partnerships Manager to build meaningful relationships with businesses that want to make a real difference in their local community.

Salary: £35,000 - £37,000 per annum
Hours: Full-time (with some flexibility considered)
Location: Wigan Youth Zone

Benefits include:

• 33 days annual leave (including bank holidays), plus more with service
• Your birthday off
• Gym access
• Training and development opportunities
• Employee assistance programme and pension
• Discounted holiday club access for staff

About the Youth Zone:
Wigan Youth Zone gives young people somewhere safe to go, something positive to do, and someone trusted to talk to. As a vibrant, purpose-built facility supporting young people aged 8-19 (up to 25 with additional needs), it plays a vital role in the life of the borough. This role helps that impact continue and grow by connecting local businesses with a cause that really matters.

The opportunity:
Working closely with the Head of Fundraising, senior leaders, and trustees, you'll lead on securing and growing significant corporate partnerships, generating £75,000+ per year, with ambition to increase this to £100,000+ over time.

What you'll do:

• Build new, long-term corporate partnerships
• Develop compelling partnership ideas and proposals
• Steward and grow existing supporter relationships
• Identify opportunities for collaboration and engagement
• Represent Wigan Youth Zone across the local business community

This is a hands-on role with real scope to shape your approach and clearly see the impact of your work.

Who this role could suit:
We are look for an extremely proactive relationship developer.
You might come from community fundraising, corporate partnerships, business development, sales, marketing, communications, or another relationship-led income role.
What matters most is your ability to build trust, communicate impact, and turn relationships into sustainable support. Strong transferable skills such as influencing, persuasive writing, stakeholder management, and strategic thinking are highly valued.
Local knowledge of Wigan and existing networks are a real advantage.

How to Apply:
Please send a copy of your profile or CV to Ellen Drummond as a first step.
If your experience matches what we're looking for, we'll be in touch with further information on how to make your formal application.
This role is being advertised on a rolling basis, which means we will be sharing applications as and when we receive them if this affects you in any way please let Ellen know.

Interviews: TBC

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity, and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with

At Southern Hospice Group, every purchase, donation and volunteer hour helps fund compassionate hospice care for local people and their families. We're transforming our retail operation and are looking for two exceptional Retail Development Managers to join our new leadership team. 

Reporting to our Associate Director of Retail, you'll lead a portfolio of charity shops across either East or West Sussex,  driving commercial performance, developing talented teams and helping shape the future of one of the South Coast's largest hospice retail operations.

This is an opportunity to join us at an exciting time of change and play a key role in delivering sustainable income growth that makes a real difference.

About the role:

You'll work closely with our Store Managers to:

· Drive sales, Gift Aid and donation growth across your area.

· Coach and develop high-performing retail teams.

· Use data and commercial insight to improve performance.

· Drive transformation, lead change and embed a positive culture

· Build strong local partnerships that increase community engagement.

· Deliver outstanding customer and volunteer experiences.

· Leading internal collaboration.

· Ensure consistently high operational and compliance standards.

About you:

You'll be an experienced multi-site retail leader who enjoys developing people and improving performance.

You'll bring:

· Experience leading multiple retail sites.

· A strong commercial mindset with a track record of delivering results.

· Excellent coaching and leadership skills.

· Confidence using KPIs and data to drive performance.

· Experience with identifying and adapting to challenges i.e. problem solving.

· A collaborative approach and passion for continuous improvement.

· A valid UK driving license and use of own car due to location of role

Experience in charity retail is welcome, but we're equally interested in talented leaders from the wider retail sector.

MEMBERSHIP AND BUSINESS DEVELOPMENT MANAGER

£40,000 per annum subject to knowledge and experience

ABOUT THE BIA

We have 600+ members at the BIA from a broad spectrum of biotech and life science companies including university spinouts, start-ups to scaling biotech to big pharma, including those that support the sector such as service providers, consultancies, law firms and universities.

We are looking for an experienced BD Manager to join the existing team here at BIA. The primary task is to help build relationships, retain current members, and secure new ones to meet or exceed quarterly and yearly targets.

MAIN PURPOSES OF THIS ROLE:

• To support the Associate Director for Membership and Business Development in building relationships, retaining current members and securing new ones to meet or exceed quarterly and yearly new membership targets
• To coordinate lead development and manage leads process through the entire sales cycle
• To plan and execute targeted business development campaigns working alongside the marketing team to ensure wider promotion
• Lead identification/qualification of potential new members
• To form effective connections with key personnel at member organisations, developing member engagement, event attendance and participation in BIA communities
• To support the development of the BIA business solutions saving programme – both in terms of increasing participation of new and existing members and increasing the range of savings schemes in line with member requirements
• At times, to help manage and organise external event activity including logistics and company engagement in relation to UK and overseas delegations
• To provide administrative support to BD and Membership function
• To work closely with the wider BIA team to deliver the overall membership strategy

DUTIES AND RESPONSIBILITIES:

• Work with Associate Director for Membership and Business Development to design campaigns
• Work with wider team to ensure that lead capture through all channels (website, online communications, printed collateral, events, networking etc.) is comprehensive and provides the information necessary for effective follow up
• Work with Associate Director for Membership and Business Development to develop schedules for following up on new member leads and tracking success rates
• Work with contacts at our business solutions partner programmes to develop these schemes further – maximising membership benefit and income for BIA
• Work with Membership team to ensure any issues with renewing members are addressed promptly and to a satisfactory conclusion
• Work with the Sponsorship Manager to pass on leads and to help embed relevant administration
• Gain a strong understanding of all BIA activities/initiatives in order to present the benefits and opportunities of BIA membership to potential and existing members in a professional manner 
• Attend relevant industry and BIA events (UK & overseas) to network and to promote the benefits of BIA membership and build a professional network of contacts. This will include occasional evening and weekend work.
• Regular visits to BIA members offices and external events throughout the UK where appropriate
• Get to know the membership base, and communicate effectively and professionally with member contacts
• Effectively monitor revenue targets (and related budgets) and produce relevant status reports through Dynamics
• Work with Membership team to monitor and keep membership data up to date at all times
• Provide support where needed across the wider team
• Attend internal debtor meetings and chase for outstanding membership payments when necessary

KNOWLEDGE, SKILLS AND EXPERIENCE

Essential Demonstrable Skills:

• Minimum 5 years’ experience in consultative sales, business development or membership engagement (including closing sales and understanding CRM principles)
• Efficient and confident networker
• Strong desire to work for a mission driven and purposeful organisation
• Energetic, personable and determined but sensitive approach to uncovering and converting sales and upsell opportunities
• Conscientious and willing to adapt and be flexible
• Ability to grasp and convey a membership/service/NFP based offering
• Professionalism and ability to confidently liaise with decision makers
• Excellent presentation skills, written communications and attention to detail
• Experience in using all standard Microsoft programmes
• A self-starter who can work independently and as part of a team
• Proven ability to get to grips with complex subject areas quickly
• Experience of using CRM databases in relation to contact management or sales leads
• Evidence of achieving revenue and/or retention targets
• Degree-level education or equivalent

Desirable Skills:

• Experience of using Microsoft Dynamics for contact management or sales leads
• Life science background
• Experience from working within a not-for-profit/trade association

WORKING FOR THE BIA

Building a thriving, diverse workplace is a priority across all industries. The BIA is committed to providing a fair and equitable working environment, to attract and nurture people from all backgrounds. We value the individuality and diversity that employees bring to the company throughout our activities.

We are currently working in a hybrid pattern, whereby we work 3 days in the office and 2 from home. This is under review and at the discretion of the business.

HOW TO APPLY

Interested candidates are invited to submit their resume/CV and a cover letter detailing their relevant experience, with reference to the job description, outlining their approach to the role.

Please note that all offers of employment are subject to two satisfactory references and proof of eligibility to work in the UK. Applications written using an AI generator will not be accepted.

Please email your application and covering letter with the subject line “Membership and Business Development Manager Application - [Your Full Name].” Deadline for applications is Monday 20th July 2026 at 9am.

Initial interviews will take place during week(s) of 20/27 July, dependent on availability.

We are committed to providing equal opportunities and creating an accessible workplace. If you require any reasonable accommodations during the application, interview or assessment process, please let us know when you apply.

· Birmingham Hospice is looking for a talented Retail Communications Officer to join our Income Generation and Marketing Team.

· With 26 charity shops and more on the way, retail is vital to how we fund our care - and we need brilliant communications behind it.

· This is a brand-new position with scope for a keen digital marketer to shape the role as their own.

· It’s a hybrid role split between our offices in Selly Park and Erdington, our shops and home.

What you'll be doing

· Producing compelling content for all social media platforms including TikTok and Instagram.

· Under the guidance of marketing and retail managers, coming up with ideas for campaigns that help drive retail income, donations and footfall.

· Marketing house clearances, furniture collections and new shop launches.

Who we're looking for

· A creative, enthusiastic communicator with a passion for social media and an ability to confidently produce content that connects

· A candidate with experience as a digital marketing executive, digital content creator, marketing assistant or similar.

Essential

· Excellent written communication, organised, with attention to detail

· Experience creating graphics, reels and editing in-app and in Canva and InDesign (or similar)

· Full driving licence, access to car and happy to travel between shops.

· Happy to bring a selection of best social media content to interview.

Why work at Birmingham Hospice

Every pound raised in our shops helps fund free care for local patients and families facing terminal illness. You'll work alongside people who genuinely believe in what they do, with flexible working, real autonomy, and the chance to see your content directly drive something that matters.

Important details

£30,484 - £33,037, depending on experience

Closing date: Midnight on Sunday 19th July 2026

Stage one interview (Teams) – 23rd or 24th July 2026

Stage two interview – in person – 30th July 2026

Are you a relationship-focused sales professional who enjoys developing long-term partnerships rather than chasing quick wins?
 
 
TPP Recruitment is supporting a leading UK awarding organisation to recruit a Commercial Manager. This is an exciting opportunity to inherit an established portfolio of customers and prospects while driving growth across a well-respected organisation with ambitious plans for the future.
 
Operating within the education and skills sector, you will work with colleges, training providers, adult education organisations and employers, building trusted relationships that deliver excellent customer retention alongside sustainable new business growth.
 
 
Salary: £47,859 per annum
Employment type: Permanent
Working arrangements: Remote (UK based), with travel required to Lancaster (UK) Head Office as required. This role involves frequent travel and overnight stays.
Working pattern: Full-time, 35 hours per week
Other benefits:

• Generous bonus structure
• Significant autonomy and ownership of your region
• Extensive opportunities for career progression and professional development
• Join a supportive and collaborative commercial team
• Work for an organisation with a strong reputation across the education and skills sector

 
 
About the Organisation
 
TPP Recruitment is supporting a well-established UK awarding organisation that develops qualifications and learning solutions which support individuals, employers and training providers nationwide.
 
With a strong reputation for customer service and partnership working, the organisation is committed to growing its market presence while maintaining excellent relationships with existing customers.

About the Role
 
As Commercial Manager, you will take responsibility for a portfolio of existing customer accounts across the West Midlands, Wales and Southwest region, while also identifying and securing new business opportunities.
 
This is a highly client-facing position, with regular travel across your territory and approximately two to three days each week spent meeting customers and prospects. The sales cycle is consultative and relationship-led, requiring patience, credibility and a long-term approach to business development.
 
You will be responsible for customer retention while building a strong pipeline of new opportunities and contributing to regional growth targets.

Key Responsibilities
 

• Manage and develop relationships with existing customer accounts
• Maintain a minimum customer retention rate of 95%
• Identify, develop and convert new business opportunities across your region
• Deliver against annual new business growth targets
• Create and manage a robust sales pipeline through consistent prospect engagement
• Conduct regular customer visits and account reviews
• Present to senior stakeholders, decision-makers and prospective customers
• Use CRM systems to track opportunities, forecast income and monitor performance
• Work closely with marketing, customer service and product teams to support growth
• Gather customer intelligence and market insight to influence future development
• Represent the organisation at meetings, events and conferences

 
 
Skills / Experience Required
 

• Successful experience in sales, business development, account management or partnership management
• A strong track record of achieving commercial targets and growing customer relationships
• Excellent communication, presentation and stakeholder management skills
• Experience managing multiple accounts and opportunities simultaneously
• The ability to work independently while collaborating effectively with colleagues
• Strong organisational and planning skills
• A customer-focused and consultative approach to sales
• Experience within education, awarding organisations, training providers, further education or skills-based sectors (desirable)
• Knowledge of qualifications, assessment or learning services (desirable)

 
 
To Apply
 

• Please submit your CV outlining your relevant commercial, sales or business development experience.

 
 
Interview Process
 
The interview process will vary depending on location:
 

• Candidates based near the organisation's Northwest office will attend a single in-person interview
• Candidates based further afield will complete a two-stage process, comprising an online interview followed by a final in-person interview

 
As part of the selection process, shortlisted candidates will be asked to deliver a presentation outlining their proposed first 30, 60 and 90 days in the role.
 
 
Deadline
 

• Applications are being reviewed on a rolling basis until the position is filled.
  • Early application is recommended.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Are you a relationship-focused sales professional who enjoys building long-term partnerships and identifying opportunities for growth?
 
 
TPP Recruitment is supporting an established education organisation to recruit a Business Development Manager. This is an exciting opportunity to join a growing EdTech team, working with schools across the UK and internationally to promote innovative digital learning solutions that support literacy, numeracy, wellbeing and phonics.
 
This role offers the opportunity to manage an existing customer portfolio whilst developing new business opportunities, making a meaningful contribution to educational outcomes and organisational growth.
 
 
Salary: £36,849 per annum
Employment type: Permanent
Working arrangements: Hybrid – 3 days based at the Head Office in Lancaster and two days working from home, including Fridays. (flexible working options will be considered)
Working pattern: Full-time, 35 hours per week
Other benefits:

• Generous bonus structure
• Opportunity to work with innovative educational products making a positive impact in schools
• Extensive opportunities for career progression and professional development
• Join a supportive and collaborative commercial team
• Work for an organisation with a strong reputation across the education and skills sector

 
 
About the Organisation
 
Our client is a well-established organisation operating within the education and learning sector. Their digital learning products help schools improve outcomes across literacy, numeracy, wellbeing and phonics, supporting thousands of schools both nationally and internationally.
 
With ambitious growth plans and a strong reputation for quality, they are seeking a Business Development Manager to play a key role in expanding their reach and strengthening relationships with existing customers.

About the Role
 
As Business Development Manager, you will take ownership of a regional portfolio of school customers, combining account management with proactive business development activity.
 
Working closely with colleagues across sales, customer experience and marketing, you will identify opportunities to increase product adoption, build lasting customer relationships and drive revenue growth.
 
The role involves managing an established customer base of schools whilst developing new partnerships and opportunities. Although predominantly office and home-based, there will be occasional travel to customer meetings, trust events and education conferences throughout the year.

Key Responsibilities
 

• Manage and grow relationships with existing school customers
• Identify and develop new business opportunities within assigned territories
• Deliver demonstrations and presentations to school stakeholders and decision-makers
• Develop and implement regional sales strategies
• Build and maintain a strong sales pipeline using CRM systems
• Drive upselling and cross-selling opportunities across the product portfolio
• Gather market intelligence and customer feedback to support future product development
• Work collaboratively with marketing colleagues to increase brand awareness
• Attend conferences, exhibitions and networking events
• Contribute to sales forecasting and performance reporting

 
 
Skills / Experience Required
 

• Experience working within the education sector
• Experience in business development, account management or relationship management roles
• A strong customer-focused approach with excellent stakeholder engagement skills
• Experience building and maintaining long-term client relationships
• The ability to identify opportunities and convert them into revenue growth
• Excellent communication, presentation and influencing skills
• Strong organisational and pipeline management skills
• Confidence working independently whilst contributing to wider team objectives

 
Previous EdTech experience is not required. The organisation is keen to attract candidates with strong relationship-building and commercial skills who are passionate about supporting educational organisations.
 
 
To Apply
 

• Please submit your cover letter and CV outlining your relevant education sector and business development experience.

 
 
Interview Process
 

• 2 stage process
• Online

 
 
Deadline
 

• Applications are being reviewed on a rolling basis until the position is filled.
  • Early application is recommended.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Role Purpose

Responsible for helping to ensure the effective delivery of the Regional Fundraising strategy in relation to generating sustainable income from third parties and campaigns. You will primarily focus on recruiting support from community groups and associations, businesses and individuals across the North as well as supporting the growth and diversity of the challenge events portfolio.

You will plan, market, deliver and grow your portfolio ensuring all objectives, financial and non-financial are achieved, with an active focus on cost-effective ideas, growth and contingency plans.

Working closely with our service delivery teams across the UK to develop fundraising lead networks, building a robust and community driven income pipeline. You will build powerful, local relationships across your region, and ensure every supporter has an exceptional fundraising experience.

Main Responsibilities

· Support the development and implementation of a fundraising plan to maximise income generation across the designated area, in line with the overall fundraising strategy

· Build knowledge of Child Bereavement UK supporters in the area and develop a community of supporters who have a tangible relationship with our work

· Build relationships with individual supporters, community organisations, faith groups, schools and education facilities, regional corporates and challenge event participants

· Contribute to the development of annual income and expenditure budgets, monitoring results and contributing to regular reforecasts, mitigation and contingency planning to ensure budget is achieved.

· Attract new support and nurture and develop existing support by providing excellent stewardship to maximise supporter journey, value and retention and in-turn income.

· Work alongside the Head of Regional Fundraising and Challenge Event team to develop and promote successful and engaging off-the-shelf fundraising initiatives, campaigns, and challenge events to engage and encourage potential supporters, using research to spot trends and popular initiatives.

· Work collaboratively with the Challenge Event team and Communications team to develop and implement marketing and social media plans for all events/activities.

· Analyse the potential risks and benefits of fundraising events/activities considering risk, time/cost ratios, and overall ROI, to focus effort accordingly.

· Ensure all associated activities are compliant with charity law, regulatory requirements, and best practice, including Data Protection Act and GDPR.

· Develop and follow processes and systems to ensure the effective management of all relevant information, including maintaining and assuming responsibility for accurate information on the charity’s Sales Force database and the community section of the website.

· Work with the Head of Regional Fundraising to recruit Fundraising Committees across the region

· Support with the recruitment of Community

Person Specification

Essential

· Ability to self-motivate and organise yourself to manage multiple priorities, to set and meet deadlines in order to keep projects moving forwards

· Experience in at least one of: fundraising, sales, partnerships, business development, or community engagement

· Confidence and experience in public speaking, both offline and online, and demonstratable ability to represent a cause to a wide range of audiences

· Outstanding relationship-building skills and an ability to manage stakeholder relationships effectively and creatively

· Experience of working to targets and managing budgets

· A positive, proactive approach to problem-solving and collaboration

· Confidence working independently and as part of a team

Desirable

· Experience in community fundraising or charity income generation

· Experience of delivering a regional-focused role in the same geographic area

· Experience of managing and supporting volunteers

· Familiarity with CRM systems and data management

Benefits

· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.

· TOIL for our hours work.

· Contributory pension scheme.

· Company sick pay.

· Employee Assistance Programme.

· Life assurance.

· Training loans.

· Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 26th July 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

We have an exciting opportunity for a Store Associate to join our friendly team at Barnardo's Coleraine Kid's Branch.

This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK. 

As a Store Associate you will support the Store Manager, other Store Associates, and volunteers to help run a busy store, you will have the opportunity to develop and learn within the store. 

Store Location: Coleraine Kid's Branch, Unit 12, Old Court Market, Castlerock Road, Coleraine, BT51 3GZ.

Permanent: 7 hours

Some of the Key Responsibilities

• Excellent customer service
• Visual merchandising
• Helping to run the store when the Manager absent.
• Organising , pricing and steaming stock before going on the shop floor.
• Ensuring stock is generated over the door by members of the public and ensuring donors sign up for gift aid.
• Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager.
• Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas.
• Actively encourage the public to donate saleable stock.
• Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits.

Candidates must demonstrate on their application how they meet the following:

Essential

• Experience of working in customer service environment
• Experience of cash handling
• Experience of supervising staff/volunteers
• Experience of working on own initiative
• Experience of working in a fashion environment
• Previous work with basic IT, admin and figures

The full Job description and Person profile is attached to this advert. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic Access NI check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters, and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible.