2 Scheduling manager jobs in Birmingham

At GamCare, we believe everyone affected by gambling harms should have access to the right support, at the right time. Behind our frontline services is a dedicated team making sure we have the people, skills and resources in place to respond when it matters. We're now looking for a Resource Planning Coordinator to play an important part in making that happen.

Working across our Helpline, Online Services and Volunteering teams, you'll help ensure our services are effectively resourced, responsive to changing demand and equipped to deliver consistent, high-quality support. From coordinating rotas and managing workforce capacity to identifying emerging pressures and planning, you'll have a direct influence on the effectiveness of our services.

This is a role combining operational planning, data analysis and collaborative problem-solving. You'll work closely with service managers and colleagues across GamCare, using workforce information to anticipate staffing needs, address resource gaps and recommend practical improvements. You'll also help strengthen our planning systems and processes, ensuring we make the best use of our people and resources.

About you

We're looking for an organised, analytical and proactive individual with experience in workforce planning, resource coordination, scheduling or rota management. You'll be confident working with workforce management systems and interpreting data to identify trends, manage competing priorities and develop practical solutions. Just as importantly, you'll be a strong communicator who enjoys building relationships, working collaboratively and finding ways to improve how services operate.

If you want to use your skills to support services that make a meaningful difference to people's lives, we'd love to hear from you.

What we offer

We want colleagues to feel supported, valued and able to balance their work with life outside work. Benefits include:

• 33 days’ annual leave including bank holidays, pro-rated for part-time colleagues and increasing to a maximum of 38 days with service
• A generous pension scheme, with 6% employer contribution
• Discretionary company sick pay after six months’ service
• A 24-hour Employee Assistance Programme
• Premium access to the CALM app for you and up to five dependants

For further details and to apply please click the apply button.

The closing date for applications is 10th November 2026 at 23.59pm.

Interviews will take place online via video conference on 20th November 2026.

We may close the vacancy earlier once we've received enough applications, so we'd encourage you to apply as soon as possible.

GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.