Senior account manager jobs in Farringdon, greater london

Peters Fraser + Dunlop (PFD) is one of London’s most established and respected literary and talent agencies, representing leading voices across literature, film, television, audio, journalism and digital media. We pride ourselves on nurturing talent, protecting rights, and connecting our clients with the right opportunities in a fast-moving creative landscape.

We are now seeking an exceptional Finance Director to join our Senior Management Team and play a pivotal role in shaping the future of the business.

This is a high-impact leadership role at the heart of a dynamic, creative organisation. Reporting to the CEO, you will oversee all financial and operational functions, provide strategic guidance to the Board, and help drive sustainable growth.

You’ll combine hands-on financial leadership with strategic insight, influencing decision-making at the highest level while ensuring operational excellence across the business.

Key Responsibilities

Strategic Finance Leadership

• Lead financial strategy and long-term planning to support business growth
• Provide clear, insightful reporting and advice to the CEO and Board
• Build organisational resilience through robust financial planning and analysis

Financial Operations & Governance

• Oversee all financial operations, controls, compliance and statutory reporting
• Lead budgeting, forecasting and audit processes
• Continuously enhance reporting frameworks and financial systems

Operational Leadership

• Oversee HR, IT, office and facilities management
• Ensure efficient, compliant and high-quality operational support across the organisation
• Drive continuous improvement in systems, processes and services

Royalties & Commercial Insight

• Ensure the royalties function operates with accuracy, transparency and efficiency
• Support income generation through market analysis and commercial evaluation

Governance & Risk

• Develop and maintain risk and opportunity frameworks
• Lead company secretarial responsibilities and ensure regulatory compliance

About You

We’re looking for a commercially minded, strategic thinker who thrives in a fast-paced environment:

• Qualified accountant (UK)
• Proven senior financial leadership experience
• Strong commercial acumen and entrepreneurial mindset
• Excellent analytical skills with the ability to translate data into clear insights
• Confident working at Board level
• Collaborative leader with high emotional intelligence
• Proactive, adaptable and solutions-focused
• Strong communicator and effective negotiator
• Experience improving systems and operational efficiency

This is a rare opportunity to join a leading creative agency and make a meaningful impact at senior level. You’ll play a key role in shaping strategy, driving performance, and supporting world-class talent.

How to Apply

Please send your CV, cover letter and salary expectations via the link.

For an informal conversation about the role please contact our exclusive recruitment partner, Bryony Thomas via the Allen Lane agency website.

We reserve the right to close the process early and so an early application is highly recommended.

You will support the Financial Accounting and Control team to maintain a robust internal control environment, ensuring the accuracy and completeness of the ledger and monitoring compliance. You will take primary responsibility for ensuring that the month end close process is tightly controlled and managed, ensuring the completion of all relevant balance sheet reconciliations and other control processes to maintain the integrity of finance data on a monthly basis.
You will also support the preparation of the annual financial statements for the NCIs and their subsidiary companies, taking responsibility for some of the subsidiary entities, and working with the Senior Financial Accountants (who each focus on different NCIs) to support with the more complex accounts. You will also be closely involved with the external audit process, supporting the Senior Financial Accountants with the management of audit requests and queries.
You will work collaboratively with the rest of the Finance Accounting and Control team to develop a high-quality finance service to the NCIs, including best practice external reporting, robust balance sheet controls and compliance, timely and accurate period-end processes, and effective banking and cash management.

As a newly qualified or part-qualified accountant, you will have strong financial accounting skills and a good understanding of the financial control environment. You will be a confident Excel user and be able to quickly manipulate high volumes of data efficiently and build reports which can be quickly and easily produced. You will also have good attention to detail, able to identify anomalies and issues, and adopt a thorough and diligent approach to resolving them.
An effective communicator, you will be able to explain financial issues to non-finance staff and to help people to use financial information well. You will deliver relevant training and support across departments to help improve financial literacy and ensure compliance with relevant financial control procedures. You will be someone who is always looking to improve processes and worker smarter, collaborating with your finance colleagues to drive best practice in everything we do.

This is a fixed term contract for 12 months

Research Funding Officer (Operations)

18-month Fixed-Term Contract

Salary: £28,000 - £30,000 per annum, plus benefits

London N1

Full time – 37.5 hours a week 

We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.

Closing date: 17:00, 15th April 2026

Interviews (in-person): w/c 27th April 2026

Second interviews: w/c 4th May 2026

Preventing cancer, saving lives

Are you looking for an exciting opportunity to contribute to international research funding programmes and gain insight into how cancer prevention research is supported and delivered?

We are seeking a Research Funding Officer (Operations) to support the delivery of our research funding programmes, with a particular focus on the integration of the American Institute for Cancer Research (AICR) grant programme into the WCRF International portfolio. This is a fixed-term role for 18 months.

In this role, you will support the operational delivery of WCRF International’s grant programmes across both pre-award and post-award activities. You will contribute to the administration of grant calls, respond to applicant queries, process applications, support peer review and Panel meetings, and help maintain and develop our grant management system. You will also track research outputs, maintain grant records and contribute to internal reporting and analysis. 

You will have a relevant scientific background (e.g. nutrition, public health, cancer biology or a related discipline), with experience working in a research or administrative environment (ideally within academia or research management).You will have a strong analytical mindset and be comfortable working with data, systems and tracking processes, and be highly organised, with excellent attention to detail and the ability to manage multiple tasks simultaneously. Strong communication skills and confidence interacting with a range of stakeholders is key as is being proactive, adaptable and able to work as part of a small, collaborative team.

This role offers an excellent opportunity for someone with strong organisational and analytical skills who enjoys working with data and complex processes. The postholder will gain a unique insight into the full research funding lifecycle, supporting both the pre-award and post-award stages of international grant programmes. Working closely with experienced colleagues across the Research Funding team, the successful candidate will develop a strong understanding of how research funding programmes are designed, delivered and monitored, while applying their scientific knowledge to real-world research projects. The role provides valuable experience in grant management, research administration and data analysis, offering a strong foundation for a future career in research funding and management, the charity or policy sector, or academic research.

Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF International and equip you for the role.Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

My client is a globally active, purpose-driven foundation. Working with a diverse network of partners they work to advance inclusive and equitable outcomes worldwide. Operating across 50+ countries, they are committed to delivering long-term, sustainable impact through collaboration and innovation.

At present they are looking to appoint an interim Finance Business Partner to support their international operations.

Key Responsibilities

• Partner with internal teams to support budgeting, forecasting, and financial planning processes
• Provide financial analysis and insights to inform strategic and operational decisions
• Support the financial oversight of grant-making and programme activities across multiple regions
• Monitor budgets and expenditure, identifying risks, trends, and opportunities
• Prepare clear, accurate, and timely financial reports for senior stakeholders

The ideal candidate will be a commercially aware and collaborative finance professional with:

• Full CCAB qualification (ACA, ACCA, CIMA)
• Experience in a Finance Business Partner or similar role
• Strong financial planning, analysis, and reporting capabilities
• The ability to translate financial data into clear, actionable insights
• Excellent organisational and prioritisation skills
• Strong attention to detail and a high level of accuracy
• Effective stakeholder engagement and communication skills
• A proactive, solutions-focused mindset

Experience in an international, not-for-profit, or complex multi-entity environment is advantageous but not essential.

HEAD OF FINANCE

Lead finance in a vibrant multi form arts venue and cultural hub in North London. 

artsdepot incorporates a 395-seat main theatre, 148 seat studio theatre, gallery, Creation Space, dance, drama and art studios, café and bar and other public spaces, and welcomes over 185,000 people to watch, learn or be inspired by a programme of shows and events.

As Head of Finance, you will sit on the Senior Leadership Team, leading financial strategy, governance and performance. You will ensure robust financial management, support decision-making, and oversee HR and ICT functions. This is a visible, influential role with scope to shape long-term sustainability and operational excellence.

Key responsibilities:

• Lead financial strategy, planning, budgeting and forecasting
• Deliver accurate management accounts, cashflow and financial insight
• Ensure compliance with Charity SORP, VAT, payroll and statutory reporting
• Advise CEO, Trustees and committees on financial risk and performance
• Lead and develop finance, hires, HR and ICT functions

This role will suit a qualified accountant with charity or cultural sector experience, strong technical knowledge, and the ability to confidently balance strategic thinking with hands-on delivery.

Benefits:

• Location: Barnet, London / Hybrid (1-2 days in the office a week)
• 25 days annual leave (pro-rata), plus public/statutory holidays
• Hybrid working and time off in lieu
• Access to counselling via Health Assured
• Season ticket loan
• Cycle to work scheme
• 2 complimentary tickets if a show is not sold out

For more information, please see the candidate pack and contact Katherine Anderson-Scott, Executive Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date: 17th April 2026

Charisma vetting interviews will be conducted across the campaign. Please apply as soon as possible to avoid disappointment. 

Please Note: You will not be eligible to apply unless you hold the L2 Award in Instructing Cycle Training and have worked for 5 years in cycle training. If you do not hold this qualification your application will automatically rejected. 

• Lead the Trust’s strategic development work supporting our 2025–2035 strategic ambitions.
• Drive innovation across the Bikeability programme — including training guidance, evidence-based pilots, and digital learning products.
• Use your expertise as a qualified cycle training instructor to shape improvements to national training delivery.
• Support research, evaluation and evidence generation to ensure the programme remains future-focused and impactful.
• Represent the Trust at national forums, government meetings, conferences, and sector events.
• Manage development budgets, oversee project governance, and contribute to strategic decision-making.
• Ideal for someone with quality assurance experience, a strong background in qualification design and evaluation, and a proven track record of delivering innovative, high-impact projects.

We expect to hold interviews on either 10th or 13th April but we may do rolling interviews. 

Product Marketing Coordinator

This role is critical in ensuring Dot Dot Dot’s property offer meets market demand, business needs, and our social mission.

You will manage key parts of the property product lifecycle - from defining value propositions and preparing properties for launch, through to marketing, viewings, and quality control. Working closely with Marketing and Services teams, you’ll help ensure our properties are well‑positioned, well‑presented, and successfully filled.

This is a varied, hands‑on role combining strategic thinking with operational delivery, and desk‑based work with regular visits to properties. You’ll be supported in role by our senior marketing coordinator and head of marketing and business development.

The fundamentals of the role

Marketing and sales enablement

• Develop property messaging, value propositions, and supporting materials.
• Ensure each property has strong visual assets, including photography, video, and written content.
• Create and maintain property information sheets for internal and external use.
• Coordinate property‑related communications, including Mailchimp viewing emails and location‑based social media content.
• Work with the Marketing team to deliver campaigns, promotions, and go‑to‑market activity.

Viewings organisation and coordination

• Plan, schedule, and continuously improve the property viewings process.
• Supervise and support a small team of property viewing assistants (PVAs), including training, quality oversight, and timesheet approval.
• Ensure PVAs have accurate, up‑to‑date product information, sales guidance, and customer engagement support.
• Occasionally attend viewings to assess quality and gather feedback.

Go-to-market planning and execution

• Visit properties to understand condition, local context, and customer appeal.
• Support property launch planning, including pricing, audience targeting, and marketing tactics.
• Coordinate with Marketing to implement campaigns that attract high‑quality guardians.
• Track and report on the performance of property launches and viewings.
• Work cross‑functionally to ensure alignment between product, marketing, and service standards.

Product vision and positioning

• Support the definition and development of clear, compelling property value propositions.
• Ensure property products align with business objectives, customer needs, and market trends.
• Work with Marketing and Services to connect operational quality with external positioning.

Market and customer insight

• Research market needs, pricing, locations, and competitor activity.
• Develop and refine guardian personas to support effective targeting and communication.
• Share insights across the business to inform marketing, sales, and product decisions.
• Handle applicant information responsibly, ensuring personal data is recorded, stored and shared in line with GDPR requirements and Dot Dot Dot’s data protection policies.

Product lifecycle management

• Liaise with Services during property setup to ensure standards and product features are embedded from the outset.
• Oversee the property journey from setup through launch and occupation.
• Ensure properties are ready for viewings and occupancy through clear coordination and communication.

About you

You’re likely to be able to demonstrate experience of, or aptitude for, much of the following:

• Interest in our mission and values as an organisation.
• Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner.
• Resourceful and proactive approach - the product marketing coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical.
• Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed.
• Ability to prioritise workload and efficiently manage diary in order to achieve results and meet deadlines.
• Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings.
• Ability to translate operational detail into clear, compelling customer‑facing messaging.

You’ll have the opportunity to deepen your skills in:

• IT literacy - you should be willing to learn how to use our CRM, Salesforce, as well as Slack, Google Workspace and other digital platforms.
• Public speaking - learn how to confidently communicate our mission, values and standards internally.
• Professional development and self-awareness, supported by access to training such as customer service, brand and behavioural tools.
• Understanding property guardianship, including how it works in practice, how to explain it clearly, and how to respond to common questions or queries from applicants.

The Work Rights Centre is looking for a motivated solicitor or barrister to contribute to our growing employment rights programme by providing expert legal advice and casework, and supporting the wider development of the charity and our strategic goals.

This is an ideal opportunity for a candidate with a strong sense of justice, who values impact, teamwork, and the autonomy of working in a diverse and agile team. We can accommodate part-time, flexible and remote work, and offer 28 days of annual leave in addition to a winter holiday break.

The role

You’ll provide excellent employment legal advice, and support the Head of Employment in supervising our two senior legal advisers. You’ll also use your expertise to create accessible public-facing legal information, deliver impactful training to both advisers and employers, and collaborate with colleagues in the policy team. This is a real opportunity to support vulnerable workers' claims, while contributing to systemic change.

About you

We seek a qualified solicitor or barrister who shares our commitment to employment justice, and who has:

● Two years+ of experience practising employment law in the UK;

● Excellent analytical skills with ability to conduct legal research

● Excellent case management skills

● Excellent client management skills, including courtesy, professionalism, an ability to set realistic expectations and keep the client informed of case progress;

● Experience in developing and delivering training or professional development materials - desirable

● Knowledge of, and empathy with, the backgrounds and experiences of migrants and other vulnerable workers.

To apply pease download the job description for full responsibilities and complete person specifications. Please send your CV and Cover Letter by Sunday, 19th April 2026and don’t hesitate to reach out with any queries about this opportunity.

This is an exciting opportunity to lead CPAG’s strategic legal work at an important time in the organisation’s fight to end child poverty. As Head of Strategic Litigation, you will oversee and carry out CPAG’s work using legal cases for positive impact, to benefit families and children in poverty. You will be responsible for setting the strategic direction of CPAG’s legal work, in addition to managing CPAG’s legal practice and playing an active role in conducting high-profile litigation on a day-to-day basis.

We are looking for someone who is strategically minded and passionate about using the law to advocate for the rights of, and directly improve the lives of, families in poverty. The ideal candidate will be a solicitor (E&W qualified) with substantial post-qualification experience. You will have experience of conducting public law litigation and legal aid (publicly funded) work. You will be able to supervise the casework of colleagues, such as CPAG’s junior or trainee solicitor(s) and welfare benefit advisers, and support the professional development and wellbeing of your team. You may have experience of working with clients in vulnerable situations or with additional needs, for example, survivors of domestic abuse, refugees, disabled people or children and young people.

We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack. 

For more information about this post and to apply download the Head of Strategic Litigation job pack and application form. 

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us.

To apply, please return to us the application form, taking particular care to provide full details of how you meet the person specification. 

Closing date for applications: 11.59pm, Wednesday, 15 April 2026

Interviews will be held at our London office: w/c 27 April 2026

Join us at a pivotal moment for the education sector.

ISBL is launching a major new initiative – the Centre for Education Operational Excellence – designed to transform how schools and trusts operate. We are seeking a proactive and strategic Business Development Lead to help shape, drive, and deliver this ambitious programme from inception.

About ISBL

ISBL has a 30‑year track record of supporting and developing a unique cadre of education professionals: school business leaders. Our work is underpinned by nationally endorsed professional standards and our OpEx for Education™ framework, placing us at the heart of sector improvement and operational excellence.

We serve a community of approximately 24,000 schools within a sector worth more than £80 billion, giving us significant reach, influence, and opportunity. Our core services span institute membership, professional development, research, events, sector innovation, and the sharing of best practice – creating a rich platform for partnership growth and impact.

Introducing the Centre for Education Operational Excellence

The Centre represents the next evolution of our work, extending ISBL’s focus from individual professional development to whole‑organisation operational excellence across schools and trusts.

It brings together three interconnected hubs:

• Solutions – Practical, high‑impact services and tools that support operational improvement.
• Research – Evidence‑based insights that shape best practice and drive innovation.
• International – Collaboration across global education systems to raise operational standards worldwide.

Working alongside ISBL, these hubs form a powerful ecosystem that connects practice, research, and international learning – strengthening organisational performance and, ultimately, educational outcomes.

About the Role

As Business Development Lead, you will play a central role in shaping the Centre’s commercial strategy, building new partnerships, and driving sustainable growth. This is a rare opportunity to influence a nationally significant initiative.

Full role details are available in the attached job description.

Location: Hybrid working - Part London office-based (E14) and part home working. The post holder will work a minimum of one day a week in the office. 

Salary: £80,000 per annum 

Hours: 35 hours per week 

Closing date: Tuesday 7 April 2026 at 10.00am 

Interview date: The interviews will take place in the afternoons of Tuesday 21 and Wednesday 22 April 2026 in person at our London office. There will be a final interview stage during week commencing 27 April 2026. 

This is a permanent role. 

Who we are looking for 

Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Director of Finance and IT to help us build on this momentum.

We are seeking an experienced leader to join Breakthrough T1D’s Senior Management Team, in playing a critical role in the delivery of our ambitious 10-year strategy and ensure we are set for future success and ultimate impact towards our mission. 

A qualified accountant, you will lead the finance team in ensuring Breakthrough T1D is financially strong, providing sound financial stewardship, thoughtful investment, and values-led decision-making through a sustainable financial model that enables delivery of strategic objectives. 

You will be experienced in leading an IT strategy that works to strengthen our digital maturity, improving operational efficiency, enhancing cyber resilience, and enabling innovation across Breakthrough T1D. 

This is an exciting time to be joining BreakthroughT1D and an opportunity to the shape the Finance and IT functions to enable us to deliver to our mission 

Experience required 

• Senior level finance experience including developing, delivering and communicating financial strategy 
• Experience overseeing IT or digital functions at a strategic level · Understanding of cyber security risk management and data protection obligations (including GDPR and AI) 
• Significant experience of working with financial accounting software, word processing and spreadsheet packages
• A thorough understanding of voluntary income fundraising 
• Knowledge of VAT and direct taxation as they affect charities and associated subsidiary trading arms
• Experience of using Sage accounting software 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 
• Flexible working and will consider compressed hours 
• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 
• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 
• Season ticket and cycle loan 
• Pension scheme 
• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 
• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Head of Governance & Compliance

Central London (Hybrid – 2 days in office)
Up to £82,000 + benefits
Housing Association | Permanent

About the role

This is a standout opportunity to join a respected Housing Association in a pivotal leadership role, reporting directly to the Executive Director of Finance and operating at Senior Management Team level.

As Head of Governance & Compliance, you’ll act as the organisation’s regulatory focal point, ensuring strong governance, robust compliance frameworks and effective engagement with the Regulator of Social Housing. You’ll also take on the formal responsibilities of Company Secretary, working closely with the Chief Executive and Board.

This is a highly visible role where you’ll influence strategic decision-making, hold senior stakeholders to account, and play a key role in maintaining the organisation’s regulatory standing.

Key responsibilities

• Lead on all governance, compliance and regulatory matters across the organisation
• Act as Company Secretary, ensuring statutory compliance and effective board governance
• Serve as the primary contact for the Regulator of Social Housing, managing returns and relationships
• Work closely with the CEO and Board, supporting governance effectiveness and decision-making
• Lead on Board and Committee recruitment, succession planning and appraisals
• Oversee risk management and assurance frameworks, including strategic and operational risk registers
• Ensure compliance with data protection legislation, acting as Data Protection Officer
• Manage Subject Access Requests (SARs) and wider information governance
• Oversee internal audit activity and ensure robust assurance reporting
• Lead on policy development and ensure alignment with regulatory and legal requirements
• Provide oversight of Stage 2 complaints handling across the organisation
• Conduct horizon scanning on regulatory and legislative changes

Team leadership

You’ll lead a small but high-impact team of three:

• Policy Officer
• Risk & Assurance Officer
• Governance & Board Support Officer

What we’re looking for

We’re keen to speak with candidates who bring:

• Strong social housing experience is essential across governance, compliance, risk or regulation
• Proven experience engaging with the Regulator of Social Housing
• Company Secretary experience and exposure to Board and Committee environments
• Deep understanding of data protection and handling of SARs (DPO experience highly desirable)
• Experience operating at SMT level, with the confidence to challenge and influence peers
• Track record of attending and contributing to Board meetings
• Leadership and team management experience

Why this role stands out

• Genuine strategic influence at senior leadership level
• Direct exposure to the CEO and Board
• Opportunity to shape governance during a period of Board succession
• Broad remit across governance, risk, compliance and data protection
• Purpose-driven organisation making a real community impact

If you have the required experience and are interested in finding out more, please do reach out to my email at [email protected] ASAP.

Are you an experienced Legacy Administrator or Assistant Legacy Officer looking for your next opportunity?

Great Ormond Street Hospital Charity are hiring for a permanent Legacy Executive, a critical role within our Legacy Management team.  The successful candidate will be responsible for some of our core administrative duties and a blend of legacy casework beyond just pecuniary gifts, working with the team to manage risk and maximise the value of our legacies.

The team are supportive, collaborate and work closely together to manage and honour gifts left in Wills. It's a detail focused environment, but one where you can share knowledge, offer guidance and celebrate success together. 
 

Salary
The salary for this position is £35,023 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office. 
 

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector.  To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

• You will manage your own varied caseload of legacy gifts, playing a key role in ensuring income is received efficiently while balancing legal responsibilities with sensitivity and care.
• You will be at the heart of legacy operations, setting up and maintaining accurate records across systems, giving you real ownership of high-quality data that informs decision-making and drives performance.
• You will build meaningful relationships with executors, families and professional contacts, using every interaction as an opportunity to show appreciation and strengthen long-term supporter connections.
• You will collaborate across teams on engaging projects such as legacy events and the Book of Remembrance, helping to celebrate supporters’ stories and bring their impact to life.
• You will use your attention to detail to track income, review estate valuations and ensure compliance with legal and regulatory requirements, helping to maximise the value of every gift. 
• You will play an active role in improving processes and shaping how legacy management works, with opportunities to contribute ideas and enhance the team’s effectiveness.

Skills, Knowledge and Expertise

• Experience managing detailed, process-driven work where accuracy and organisation are essential within legacy, legal or estate administration environments.
• A clear understanding of how Wills and probate work, and confidence applying this knowledge in a practical setting.
• Strong communication skills, with the ability to explain information clearly and handle sensitive conversations with empathy and professionalism.
• Ability to manage your own workload, prioritise effectively and keep multiple cases progressing at the same time.
• Confidence working with databases or record systems, maintaining accurate information and using data to support decision-making.

We’re currently recruiting one part-time Charity Administrator. The post is office based and offers a great opportunity for a varied role in a forward-facing young people’s mental health charity. The job description in this pack provides a generic overview of the Administrator role. Administrators are based centrally with other support staff. Our Administrators are a vital and valued part of our team supporting and enabling the work of our mental health practitioners and the work of the Charity overall. Administrators report directly to the Service Administration Manager and will work collaboratively within a team of administrators covering different services as needs arise. 

Role Purpose: To be part of the administration team responsible for the administration of Off the Record’s services. The post holder will be the predominant point of contact for young people and professionals contacting the services and hence a sensitive and professional telephone manner will be of key importance. However, the post holder will NOT be acting as a mental health practitioner and will be expected to maintain clear boundaries between their role and that of the mental health practitioners. 

Working for Off the Record 

We have a committed team of around 70 paid staff and our work is funded through a variety of sources including South West London ICB, London Boroughs of Croydon & Sutton and the Wimbledon Foundation. Some staff are based in our borough-based services but increasingly staff are being given opportunities to work in across initiatives such as our First Contact Team.   

We recognise our staff are our greatest asset and we invest in ensuring staff are supported, trained and managed in their role. Many of our staff have worked with us for several years including a substantial number who originally began working with us as volunteers or trainees. Staff have access to regular internal and external training opportunities and to staff benefits including a company pension, an EAP and store & event ticket discounts. 

Commitment to Equality, Diversity & Inclusion    

Off the Record is fully committed to the principles of Equality, Diversity & Inclusion. This commitment is demonstrated through our recruitment processes; our proms and comms; our staff training and development; the development of new and innovative community-based services and the wearing of our rainbow lanyards.    

Off the Record’s senior management team are responsible for leading, driving and delivering OTR’s diversity commitment actively ensuring equality of access and outcomes for all children and young people. OTR is engaged fully in achieving equality of opportunity including ensuring that its workforce understands, complies with and promotes our inclusion policies in their day-to-day work.    

Applying for the Post 

This information pack has the Job Description and Person Specification for the Charity Administrator role. Information about any other available posts is on our website Careers.

To be considered for the position, the Application Form and the Equality & Diversity monitoring form need to be completed and returned via email by 5pm on Tuesday 7 April 2026. Both can be found on our website. Please click the Redirect to Recruiter button to be transfered to our website to apply and for more information. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.