Senior advice worker jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Children and young people in London matter; their voices, experiences, and futures. They deserve every chance to make the most of their lives. But too many young people can't because they don't have the opportunities to help them thrive. That is where transformational youth work comes in offering somewhere to go, something to do, someone trust.
The New Business Manager plays a pivotal role in the success of the Fundraising and Communications Directorate, and London Youth as a whole. In line with our fundraising strategy, you will be responsible for securing five and six-figure corporate partnerships, achieving ambitious personal targets, and contributing to our overall fundraising target of £6.9m in 2026. Your focus will be on high-value long-term strategic relationships with businesses generating both restricted and unrestricted fundas, as well as other non-financial benefits.
What you will be doing
- Prospect new corporate partners that align with our mission, vision, and objectives.
- Secure partnerships that deliver against our restricted and unrestricted financial needs.
- Build a personal pipeline of prospects at the five and six-figure level and move them through the funnel to hit monthly and annual targets and KPIs.
- Collaborate with colleagues at all levels to develop dynamic, compelling, and winning proposals that meet the highest of professional standards.
- Work closely with the senior team, board, and Fundraising Development Board to leverage connections and facilitate introductions to prospects.
- Ensure first class stewardship of prospective partners to develop and deliver high-value long-term relationships.
- Collaborate with and support the Head of Corporate Partnerships and the Senior Account Manager to ensure success across the wider corporate partnerships team.
- Support on the development and delivery of team and organisational events, such as site visits and the London Youth Awards.
- Ensure all information is recorded in an accurate and timely manner across all relevant systems and in line with all relevant processes and procedures, including Salesforce and Sharepoint, research templates, due diligence grids, contracts, and finance.
- Utilise data to analyse performance, make informed decisions, and report in an accurate and timely manner to relevant stakeholders.
- Contribute to the organisation and team's annual plans, strategies, budget planning, and reforecasts as appropriate.
- Build your knowledge and understanding of corporate fundraising, the corporate sector, and the charity sector, to ensure you can position yourself as an expert and make informed decisions in your work.
- Understand, support and communicate the vision, mission, and aims of London Youth, and the needs of young people and youth organisations.
- Reflect our inclusive culture in your day-to-day work and support a positive health & safety and safeguarding culture in your interactions with colleagues, young people, and youth organisations.
- Follow our organisations anti-racism principles and practices as you actively promote and respect diversity and inclusion in all aspects of your work and working relationships.
What you bring to the role
Knowledge and Experience:
- Proven track record of securing at least five figure partnerships in the charity sector or private sector, with an understanding of how to unlock six figure sums.
- Ability to research, identify, and secure both unrestricted and restricted income.
- Strong written and verbal communication skills, with experience of developing compelling proposals and collateral - experience using Canva is a plus - and pitching.
- Excellent relationship building and stewardship skills with ability to represent London Youth to a variety of stakeholders, including C-Suite level.
- First-class knowledge of the corporate fundraising landscape and the wider charity sector, including the ability to spot trends and implement best practices.
- Ability to work independently, multi-task, and prioritise a busy workload.
- Ability to collaborate with a diverse range of internal and external stakeholders to produce accurate work of the highest possible standard.
- Ability to get involved in various aspects of fundraising delivery if/when needed in support of colleagues.
- Creative mindset to find new ways to engage and partner with corporates to raise funds for London Youth.
Attributes and Behaviours:
- Passionate about and committed to improving the lives of children and young people.
- A demonstrable sense of ambition and drive underpinned by a can-do attitude.
- Ability to work on your own initiative.
- Ability to innovate.
- Collaborative team worker willing to seek advice and support from others.
- Commitment to quality and attention to detail.
- Problem solver and comfortable working in a changing and flexible environment.
- Resilient and able to adapt and thrive in a target-driven team.
- Passion for personal and professional development, and a willingness to learn enw skills.
You will be able to demonstrate our values of being:
- Ambitious
- Collaborative
- Inclusive
- Accountable
Benefits
- Generous holiday allowance of 39 days paid holiday per year (including bank holidays and closure days). Pro-rata for part timers.
- Employer 4% pension contribution.
- Additional leave granted to support voluntary activity.
- Free Health Care Cash Plan.
- Free access for you and your family to the Employee Assistance Programme.
- Free access to the 'Headspace' app for you and your family.
- Free access to the Charity Mentoring Network.
- Flexible working opportunities considered.
- You'll be working with a fantastic team of passionate colleagues across London Youth.
- You will be making a difference to the lives of young people.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Stewardship serves Christian donors, workers, charities and churches in the UK and beyond called to faithfully steward their personal, professional or ministry resources for God's glory. We are now recruiting for the Head of Accounts Examination Services. This is an opportunity to lead a growing team, working to support churches and Christian charities through finance and play a significant part in driving forward our mission.
Our aim is to improve governance in the Church and Christian charity sector. You will have the opportunity to shape and develop an already highly regarded and growing service. You will lead a dedicated team to deliver high-quality accounting and examination services, ensuring our ministry partners receive mission-aligned professional support.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Deputy Clinical Lead, you will be responsible for providing the leadership, operational management, supervision, training and support of the senior HI CBT therapists, LI CBT therapists and counselors in Mind in Bexley IAPT working closely with the Head of Psychological Therapies and Clinical Lead and Service Lead in delivering the objectives of the service.
You are required to work autonomously within professional guidelines and exercise responsibility for the systematic governance of psychological practice within the service/team. In addition, to utilize research skills for audit, policy and service development and to propose and implement policy changes within the area served by the team/service.
We are looking for a highly experienced clinician with exceptional interpersonal and communication skills, who will provide clinical supervision, management and leadership to the senior clinicians and ensures that the service operates in accordance with NICE guidelines.
The post involves being able to work flexibly and to be able to work at least one evening session (i.e. 12am – 8pm one day).
Main responsibilities
- · Oversee clinical caseloads of clinical staff and report findings in management meetings as requested.
- · Support the Step 2 and Step 3 leads within the office and staff working remotely in ensuring the safe and clinically effective case management of cases, including the oversee of duty supervision.
- · Ensure that the fidelity of treatment across the service is upheld and any issues reported
- · Ensure the consistency of supervision decisions across the service and to escalate any reported problems
- · Ensure that staff are regularly informed of any chances to service policies and adhere to protocols.
- · Provide a specialist psychological advice, guidance, and consultation to staff in primary care, contributing directly to client’s formulation and treatment. This will include assessment, individual and group interventions, risk management and referral on to other mental health services as required.
- · Provide specialist advice on psychological aspects of risk assessment and risk management and including liaising with staff across all sectors of care (for example primary care, secondary care and specialist/tertiary services). This will include support for all staff at Mind in Bexley when present in the office.
- · Support the Head of Psychological Therapies IAPT and Clinical Lead and Service Lead with service performance responsibilities and representing the service at the external meetings, e.g. with G.P’s and ICB commissioners and other meetings as needed.
- · Support the Safeguarding Lead with Safeguarding staff queries across the organisation with documentation and management. This includes regular attendance at the local safeguarding meetings as required.
- · Support the Head of Psychological Therapies as a senior clinician, manager and leader for a team of psychologists, psychological therapists and trainees. This will include governance responsibilities, creating and implementing polices, service development, recruitment, performance reviews etc.
- · Working closely with the Head of Psychological Therapies IAPT and the Service Lead to maintain electronic systems for referrals, appointments, activity and outcome monitoring for performance management, including continuous audit and evaluation of service. Ensure appropriate use and administration of such systems by other members of staff within the service and provide support when needed.
- Communicate across language and cultural barriers, including working for sustained periods of time by communicating with patients, carers or groups through professional interpreters or advocates.
- · Be responsible for recording, monitoring and reporting on clinical work and communicating in a skilled and sensitive manner, highly complex, sensitive or contentious information concerning the assessment, formulation, treatment plans and progress of patients in both verbal and written formats.
- · Support the implementation of national standards for competencies in CBT and Counselling practice across primary care teams by ensuring that team members make use of appropriate supervision, training and outcomes monitoring.
- · Work closely with the Head of Psychological Therapies and Clinical Lead in motivating, evaluating and developing high and low intensity services and counselling services.
- · To maintain up to date knowledge of legislation, national and local policies and issues in relation to both the specific client group and mental health.
- · Employ a broad theoretical knowledge of psychology and specialist clinical skills to develop and support the psychological skills of others (including graduate mental health workers, trainee and qualified psychologists, and members of other staff groups) through the development and delivery of teaching, training and supervision programmes.
- · Ensure that all members of multidisciplinary teams have access to a psychologically based framework for the understanding and care of patients and families/carers referred to the service, through the provision of advice and consultation and the dissemination of psychological research and theory.
- · Work closely with The Head of Psychological Therapies on developing service areas, including development of referral pathways, delivery of group and individual interventions and systematic governance of psychological practice within the service.
- · Ensure the development and articulation of best practice in psychology within the service area and contribute across the service by exercising the skills of a reflective and reflective scientist practitioner, taking part in regular clinical and professional supervision and appraisal and maintaining an active engagement with current developments in the field of clinical psychology and related disciplines.
- · Contribute to departmental governance and service management activities such as data collection and reporting of outcomes within community services, commissioners and other stakeholders as appropriate.
- · To contribute to the development and maintenance of the highest professional standards of practice, through active participation in internal and external CPD training and development programmes, in consultation with the post holder’s professional and service managers in the field of IAPT and related disciplines.
Person specification
Education/Qualifications
Essential
-
Doctoral level training in Clinical or Counselling Psychology plus further post graduate level diploma qualification training in a psychological therapy which may be CBT or another IAPT appropriate evidence based therapy (i.e. IPT) and/or Qualification from High Intensity IAPT Course or equivalent of BABCP accredited Post Graduate CBT training course.
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Accredited as a cognitive behavioural psychotherapist by the British Association of Cognitive & Behavioural Psychotherapies (BABCP) or nearing completion of accreditation process.
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Minimum four years post qualification and significant experience working as a fully qualified psychological therapy practitioner and demonstrating the competences as required.
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Significant experience of working within primary care psychology and/ or Talking Therapy service
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Formal training in supervision and experience of training and supervising qualified and pre -qualification psychologists, and/or high intensity and low intensity CBT therapists and counsellors.
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Experience of exercising full clinical responsibility for patients’ psychological care and treatment, both as a clinician, supervisor and team coordinator.
-
Experience of work in a multi -cultural setting, including working with interpreters.
-
Managerial experience and experience in leading a team of therapists and counsellors
-
Evidence of continuing professional development.
Desirable
-
Managerial qualification
-
Experience of teaching prequalification psychological therapists and other NHS staff.
-
Knowledge of key service development issues including mental health and primary care mental health/ IAPT
-
Counselling, EMDR and top up LTC training
Skills and Abilities
Essential
-
Able to lead a team and make decisions and judgements about the best possible way forward in a complex work environment where the evidence base is evolving.
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Extensive experience of providing CBT to clients with a wide range of mental health problems across the whole life course and presenting with the full range of clinical severity in primary care, including maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and the threat of physical abuse.
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Computer literate, able to use Word and Excel, ability to use of IAPTus
Email CV and Cover letter
ROLE PROFILE: Carers Wellbeing Worker
Responsible to: Services Manager/Senior Wellbeing Worker
Key Internal Stakeholders: Bridgend Carers Wellbeing Team
Engagement teams
Finance team
Wider hub teams
External Stakeholders: Commissioners
Unpaid carers
Partner organisations
Responsible for: Volunteers
Location:Hybrid: Home, office and community based
Salary: £24,285.69 pro rata
Hours of work: This role is permanent, of 30 + 7.5 hours per week.
Monday – Friday, flexible between 8am – 7pm
Key Purpose / WHY?
The Carers Wellbeing Worker will support unpaid carers across Bridgend to establish ‘What Matters’ to them and provide bespoke, person-centred information, advice and guidance to those accessing our services, including, one 2 one support, group work and activities, as well as signposting and referring to relevant agencies for additional support including working with the unpaid carer to complete a proportionate carers assessment to help them on their caring journey.
Working with the senior Carers Wellbeing worker to develop and deliver of a targeted outreach support programme, building on existing partnership working and connecting carers to community resources, preventing the need for escalation to statutory services.
Key Responsibilities / WHAT?
-
To be the key contact for all enquiries around the Bridged Carers Wellbeing Service, including monitoring referrals, Bridgend Carers Wellbeing inbox, telephone or online enquiries and referrals through WCCIS.
-
To identify, engage with and support individuals who may be in an informal unpaid caring role including carers from seldom heard groups.
-
To work with unpaid carers and assist them to articulate ‘what matters to them’, their desired outcomes and signpost / refer individuals to relevant support service to enable them to achieve those outcomes within their own communities.
-
Undertaking proportionate carers assessments and reviews – identifying areas of need or change and producing support plans, to achieve outcomes that support the carer to become self-reliant and build a network of support.
-
To deliver a regular programme of outreach and engagement events, taking Bridgend Carers Wellbeing services into the community and working in partnership with carers support services. Feeding back suggestions and ideas to the Senior Carers Wellbeing worker to support development of targeted outreach across Bridgend.
-
To work with key stakeholders including Bridgend Council, Cwm Taf Morgannwg University Health Board, Third Sector, and other external organisations across Bridgend, in a professional manner.
-
Accurate and timely recording and reporting on CRM to support with monitoring requirements.
-
The post holder will be expected to be flexible, responsive to change and can organise their own workload daily and to support the demands imposed by the service.
-
Support the promotion and marketing of Bridgend Carers Wellbeing services and other carers support services.
-
Promoting Carer Awareness through events such as Young Carers Action Day, Carer’s Rights Day and Carer’s Week.
-
To adhere to the requirements of Data Protection Legislation and Information Security and Confidentiality policies and procedures.
Volunteer management, workforce planning and development
-
Lead by example to build a culture of trust, engagement, learning and continuous improvement to enable staff & volunteers to act as effective ambassadors for the organisation and its services.
Service Development
-
Involving, engaging, and consulting with carers to contribute and evaluate current services and shape future services.
-
Making individual contributions in staff meetings, supervisions, observations, and reviews, to improve carers health and wellbeing.
-
Work within TuVida’s policy framework including safeguarding, health and safety standards and equality and diversity.
Culture
-
Role model behaviour with volunteers and wider staff team consistent with the values of the organisation.
General
-
To be committed to safeguarding and promoting the rights and welfare of carers and the people they care for.
-
To comply with the Code of Practice and Code of Conduct for employee.
-
To contribute to the organisation’s public profile and influence / foster good relations with statutory and voluntary bodies.
We are an organisation led by our culture and values.Our expectation is that all employees will adhere to behaviours that demonstrate these values in everything they do and all decisions they make.No matter what role an employee holds in the organisation, we expect them to operate with compassion for our customers and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behaviour that compromises the reputation or values in any way.
Vision
Values
A society where every person who is ill or disabled and every carer can live well and enjoy life
Pioneering – we will continuously try new approaches and ideas, challenging the status quo.
Uncompromising – we will do what we say we are going to do and when we are going to do it.
Compassionate – we are committed to enabling people to have choice over their care and support.
Person Specification
Essential
Desirable
Qualifications
-
Level 3 Health and Social Care – or willing to work towards
Experience
-
Experience of social care issues and knowledge relating to Adults and Children’s Services provision, including the private and third sector
-
An understanding of the needs of carers (young and adult carers), people with a disability, dementia, mental health, substance misuse and people experiencing illness
-
Experience of working with a wide range of groups and organisations.
-
Experience of multi-disciplinary working across health and social care partners
-
Previous experience of working with unpaid carers and their families
-
Previous experience of working with Information Advice and Guidance services
Skills & abilities
-
Excellent verbal and written communications skills
-
Ability to manage and work within a limited budget.
-
Must be able to meet deadlines effectively.
-
Ability to gather and collect data and information, prepare reports.
-
Able to demonstrate the ability to think innovatively and to not accept the status quo.
-
Able to demonstrate an ability to assimilate and understand information to provide the correct advice and information quickly and accurately.
-
Excellent recording skills including the use of ICT within the workplace (i.e., Microsoft Office, Outlook)
-
Previous experience of using CRM e.g., Charitylog or upshot etc.
-
Previous experience using WCCIS.
-
Experience of presenting information to groups of people
Personal qualities
-
Self-aware and able to articulate your own values, strengths and limitations can identify own emotions and prejudices and how these affect decisions and behaviour.
-
Reliable and consistent
-
Able to acknowledge mistakes and use them as learning opportunities.
-
Able to manage stress and pressure and how this may impact on others around them
-
Ongoing personal and / or professional development
Knowledge
-
A knowledge of and a commitment to equal opportunities
-
Knowledge and understanding of relevant legislation for health and social care
Other
-
Willing to be flexible with their hours of work and willing to work outside of normal office hours when required, including occasional weekend work when the service needs require.
-
Commitment to the values of TuVida
-
Current driving licence and access to a vehicle for work purposes.
ROLE PROFILE: Carers Wellbeing Worker
Responsible to: Services Manager/Senior Wellbeing Worker
Key Internal Stakeholders: Bridgend Carers Wellbeing Team
Engagement teams
Finance team
Wider hub teams
External Stakeholders: Commissioners
Unpaid carers
Partner organisations
Responsible for: Volunteers
Location:Hybrid: Home, office and community based
Salary: £24,285.69 pro rata
Hours of work: This role is permanent, of 16 hours per week.
Monday – Friday, flexible between 8am – 7pm
Key Purpose / WHY?
The Carers Wellbeing Worker will support unpaid carers across Bridgend to establish ‘What Matters’ to them and provide bespoke, person-centred information, advice and guidance to those accessing our services, including, one 2 one support, group work and activities, as well as signposting and referring to relevant agencies for additional support including working with the unpaid carer to complete a proportionate carers assessment to help them on their caring journey.
Working with the senior Carers Wellbeing worker to develop and deliver of a targeted outreach support programme, building on existing partnership working and connecting carers to community resources, preventing the need for escalation to statutory services.
Key Responsibilities / WHAT?
-
To be the key contact for all enquiries around the Bridged Carers Wellbeing Service, including monitoring referrals, Bridgend Carers Wellbeing inbox, telephone or online enquiries and referrals through WCCIS.
-
To identify, engage with and support individuals who may be in an informal unpaid caring role including carers from seldom heard groups.
-
To work with unpaid carers and assist them to articulate ‘what matters to them’, their desired outcomes and signpost / refer individuals to relevant support service to enable them to achieve those outcomes within their own communities.
-
Undertaking proportionate carers assessments and reviews – identifying areas of need or change and producing support plans, to achieve outcomes that support the carer to become self-reliant and build a network of support.
-
To deliver a regular programme of outreach and engagement events, taking Bridgend Carers Wellbeing services into the community and working in partnership with carers support services. Feeding back suggestions and ideas to the Senior Carers Wellbeing worker to support development of targeted outreach across Bridgend.
-
To work with key stakeholders including Bridgend Council, Cwm Taf Morgannwg University Health Board, Third Sector, and other external organisations across Bridgend, in a professional manner.
-
Accurate and timely recording and reporting on CRM to support with monitoring requirements.
-
The post holder will be expected to be flexible, responsive to change and can organise their own workload daily and to support the demands imposed by the service.
-
Support the promotion and marketing of Bridgend Carers Wellbeing services and other carers support services.
-
Promoting Carer Awareness through events such as Young Carers Action Day, Carer’s Rights Day and Carer’s Week.
-
To adhere to the requirements of Data Protection Legislation and Information Security and Confidentiality policies and procedures.
Volunteer management, workforce planning and development
-
Lead by example to build a culture of trust, engagement, learning and continuous improvement to enable staff & volunteers to act as effective ambassadors for the organisation and its services.
Service Development
-
Involving, engaging, and consulting with carers to contribute and evaluate current services and shape future services.
-
Making individual contributions in staff meetings, supervisions, observations, and reviews, to improve carers health and wellbeing.
-
Work within TuVida’s policy framework including safeguarding, health and safety standards and equality and diversity.
Culture
-
Role model behaviour with volunteers and wider staff team consistent with the values of the organisation.
General
-
To be committed to safeguarding and promoting the rights and welfare of carers and the people they care for.
-
To comply with the Code of Practice and Code of Conduct for employee.
-
To contribute to the organisation’s public profile and influence / foster good relations with statutory and voluntary bodies.
We are an organisation led by our culture and values.Our expectation is that all employees will adhere to behaviours that demonstrate these values in everything they do and all decisions they make.No matter what role an employee holds in the organisation, we expect them to operate with compassion for our customers and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behaviour that compromises the reputation or values in any way.
Vision
Values
A society where every person who is ill or disabled and every carer can live well and enjoy life
Pioneering – we will continuously try new approaches and ideas, challenging the status quo.
Uncompromising – we will do what we say we are going to do and when we are going to do it.
Compassionate – we are committed to enabling people to have choice over their care and support.
Person Specification
Essential
Desirable
Qualifications
-
Level 3 Health and Social Care – or willing to work towards
Experience
-
Experience of social care issues and knowledge relating to Adults and Children’s Services provision, including the private and third sector
-
An understanding of the needs of carers (young and adult carers), people with a disability, dementia, mental health, substance misuse and people experiencing illness
-
Experience of working with a wide range of groups and organisations.
-
Experience of multi-disciplinary working across health and social care partners
-
Previous experience of working with unpaid carers and their families
-
Previous experience of working with Information Advice and Guidance services
Skills & abilities
-
Excellent verbal and written communications skills
-
Ability to manage and work within a limited budget.
-
Must be able to meet deadlines effectively.
-
Ability to gather and collect data and information, prepare reports.
-
Able to demonstrate the ability to think innovatively and to not accept the status quo.
-
Able to demonstrate an ability to assimilate and understand information to provide the correct advice and information quickly and accurately.
-
Excellent recording skills including the use of ICT within the workplace (i.e., Microsoft Office, Outlook)
-
Previous experience of using CRM e.g., Charitylog or upshot etc.
-
Previous experience using WCCIS.
-
Experience of presenting information to groups of people
Personal qualities
-
Self-aware and able to articulate your own values, strengths and limitations can identify own emotions and prejudices and how these affect decisions and behaviour.
-
Reliable and consistent
-
Able to acknowledge mistakes and use them as learning opportunities.
-
Able to manage stress and pressure and how this may impact on others around them
-
Ongoing personal and / or professional development
Knowledge
-
A knowledge of and a commitment to equal opportunities
-
Knowledge and understanding of relevant legislation for health and social care
Other
-
Willing to be flexible with their hours of work and willing to work outside of normal office hours when required, including occasional weekend work when the service needs require.
-
Commitment to the values of TuVida
-
Current driving licence and access to a vehicle for work purposes.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a skilled and values-driven Training Manager to design and deliver an accredited development programme supporting ex-service users to progress into Refuge Case Worker roles.
You’ll lead a 3-month accredited training programme followed by 6 months of supported, on-the-job development, with two cohorts each year over a three-year funded period. Managing the programme end-to-end. The training programme will be engaging, directly delivered by you alongside specialist partners. You’ll ensure it is trauma-informed, culturally competent, survivor-led and accredited, combining face-to-face and online learning with structured placements in our refuges.
This role is central to strengthening our workforce, creating safe employment pathways for Black and minoritised women survivors, and building a sustainable, skilled refuge workforce.
Due to the nature of work and focus of LBWP, the organisation considers the candidate’s race and gender, to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010. Therefore, this post is open only to Black and minoritised i.e. Global Majority, women.
Please submit a CV and covering letter - your covering letter to detail how your experience and skills meet the person specification points identified in the column 'CV/CL'.
London Black Women’s Project (LBWP) is a specialist, women-only organisation dedicated to supporting Black, Asian and minoritised women.



Abbey Community Centre is a vibrant, long-established community charity at the heart of Kilburn, North West London. Every day, we bring people together, reduce isolation and improve health and wellbeing through inclusive activities, services and community support.
We're now looking for an experienced Centre Operations Manager to play a key senior role in ensuring our busy community hub runs safely, smoothly and effectively for the thousands of people who use it each year.
About Abbey Community Centre
Abbey Community Centre works with people of all ages and backgrounds, with a particular focus on older residents and low-income families with young children. We deliver a wide range of activities, services and support including children’s stay-and-play sessions and drop-ins, fitness and wellbeing activities, befriending schemes, digital inclusion support, community meals, warm space provision, food support, volunteering opportunities and specialist outreach.
Alongside this community delivery, we manage a busy public building and a programme of room hire that helps generate income to sustain our work. With a small staff team, over 100 volunteers and many partner organisations, our operations need to be reliable, well-coordinated and people-centred.
The role and its impact
As Centre Operations Manager, you will be the organisation’s senior operational lead on the ground. Working closely with the CEO, you will hold delegated authority for the day-to-day running of the Centre — ensuring the building, people and systems all work together to support high-quality community activity.
This is a hands-on leadership role combining practical problem-solving with people management. You will line manage and help develop operational staff, oversee facilities and contractors, lead on health and safety and operational compliance, support volunteering, and ensure organisational systems and processes function reliably.
Your work will directly enable staff, volunteers and partners to deliver activities and services safely and confidently, and will help ensure Abbey remains a welcoming, accessible and well-run space for the local community.
What you’ll be working on
In this role, you will:
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Oversee daily building operations, maintenance and contractor management
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Lead on health & safety and related compliance, including risk assessments and training
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Line manage & develop operational staff and support a positive, consistent working culture
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Ensure operational policies and procedures are applied effectively in practice
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Support and coordinate volunteering within the centre
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Manage operational budgets and contracts within agreed limits
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Act as a senior member of the management team, deputising for the CEO on agreed matters
Key details
-
Location: Abbey Community Centre, Kilburn (NW6 4BJ, London Borough of Camden)
-
Hours: 24–28 hours per week (fixed hours agreed at appointment), worked over a minimum of four weekdays
-
Core hours: 11.00am–4.00pm (flexibility outside these hours by agreement)
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Contract: Permanent, part-time
-
Salary: £40,000–£42,000 per annum, pro rata (depending on experience)
-
Annual leave: 30 days pro-rata, rising to 35 days after 5 years’ service (plus bank holidays, pro-rata)
-
Pension: NEST pension scheme (if eligible)
-
Some evening and occasional weekend working is required
This role could be right for you if…
You are an experienced operational manager who enjoys combining leadership with practical delivery, thrives in a public-facing environment, and wants your work to make a visible difference to a local community. You don’t need to tick every box — we’re interested in your experience, judgement, approach and motivation.
Abbey Community Centre is committed to equality, diversity and inclusion, and we welcome applications from candidates from a wide range of backgrounds. Reasonable adjustments will be offered throughout the recruitment process.
To reduce poverty and isolation and improve health, wellbeing and connection through inclusive community activities, services and support.
The client requests no contact from agencies or media sales.
Overview
CGL Buckinghamshire Children and Family Worker
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each person as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
An exciting opportunity has arisen within our Buckinghamshire Service for you to join a dynamic team committed to supporting children and young people who have been affected by someone else’s drug and/or alcohol use. The role of a Children and family Worker will support children and young people under the age of 18 on a one-to-one basis in a confidential space. The role will deliver a wide range of interventions/ education though activities, such as games, arts and crafts and emotional wellbeing resources. The role will utilise a young person-centred approach, empowering them to explore situations which they feel they have little control over to support them to lead a safe, happy, and healthy life.
The role will work in partnership and liaise with other young people services throughout Buckinghamshire, to provide holistic support to young people accessing the service. We need to record information about what we do, so enjoying a bit of admin work and attention to detail is important, but most of the time you’ll be enjoying working with young people from all backgrounds, making a difference to their lives. You will be required to work flexibly across operational sites as required so must hold a full UK driving license and have access to a car. Don’t worry, there is a wide array of training and development opportunities to help support you in your work.
Where: This role will be based across Buckinghamshire County
When: We're looking for the right person to join our team ASAP on a permanent contract
Hours: Full Time, 37.5 per week
Full Time Salary: £27,861.26 - £32,002.35 per annum, pro rata
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
About the role:
- To holistically support CYP affected by parental substance misuse, using a range of interventions including group work, 1:1 work, whole family interventions, safety planning and safeguarding working closely and proactively with the family unit to support positive and sustainable outcomes.
- Identify families in conjunction with other agencies, who will benefit from a Think Family / Whole family approach, negotiating participation and engagement with the programme of care.
- Identifying and responding effectively to potential safeguarding issues.
- Reducing drug and alcohol related harm to young people and the wider community.
- Working with young people to support positive, holistic outcomes in relation to their health and wellbeing, enabling them to lead safe, healthy, and purposeful lives: reducing risk and increasing resilience
- Working flexibly across sites where required
About you:
- Experience of working with young people and knowledge of the issues they face
- Knowledge of safeguarding concerns in relation to children and young people and the Fraser Competence framework
- Have an excellent understanding of drug and alcohol issues and experience of working within a related field
- Knowledge of working with evidence-based practice around young people’s substance misuse treatment services and methods, including relevant best practice guidance
- An accomplished communicator, both verbal and written with a high degree of personal IT competency
- Be able to accurately update and maintain records and to work to deadlines for the submission of information, e.g., reports
- Have excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering service objectives
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 23 to 28 (£27,861.26 - £32,002.35)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Interview Date
2/3/2026
Closing Date
20/2/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Safeguarding is a vital part of the Church's Mission of healing, justice, and hope. As a Diocese, we aim to be a beacon of best practice in safeguarding children and adults at risk.
Working hours: 35 Hours per week, with the opportunity for hybrid working and flexible working
Part-time working may be considered for an exceptional candidate, with a minimum of approximately 28 hours per week with one working day being a Monday.
Salary: £36,225 to £38,850 per annum, subject to qualifications and experience
Benefits: We offer a range of benefits including hybrid and flexible working, 11% non-contributory pension scheme, 25 days holiday rising to 29 after five years’ service.
ROLE DUTIES
- To guide and advise parishes on their safeguarding enquiries and referrals.
- Manage, investigate, lead, and conclude designated cases
- To maintain up to date records relating to your designated caseload on the church’s National Safeguarding Case Management System, and the recording of case supervision.
- To form and maintain productive, professional relationships with parishes, especially Parish clergy, Senior clergy, and parish volunteers, particularly the Parish Safeguarding Officers (PSOs).
CRITERIA
- A minimum of two years’ experience of safeguarding children and adults in the voluntary or statutory sector.
- Experience in risk evaluation/assessment relating to offenders/offending behaviour.
- Experience of managing safeguarding situations as part of a caseload.
- Experience and understanding of safeguarding procedures in relation to children and adults
For more information and to apply please see the job description and application form on the Chelsmford Diocese Website.
Closing Date: 23 February
Interview Date: 6 March 2026
We reserve the right to invite candidates for preliminary interviews.
Please be advised we reserve the right to close the role early and we cannot consider candidates who do not complete and return a completed application form.
Please refer to the CDBF Privacy Policy found on the Chelmsford Diocese website for guidance on how we will process your data.
The client requests no contact from agencies or media sales.
Working hours: This is a full-time role (35 hours per week) with the opportunity for hybrid working and flexible working. Attendance in person will be required at the Diocesan Office or venues within the Diocese for relevant committee meetings.
Part-time working may be considered for an exceptional candidate, with a minimum of 28 HPW (0.8 WTE).
Salary: £42,000- £46,000 per annum, subject to qualifications and experience.
Benefits: We offer a range of benefits including hybrid and flexible working, 11% non-contributory pension scheme, 25 days holiday rising to 29 after five years’ service.
ROLE DUTIES
- Act as the primary governance support for the COO, ensuring all governance activities align with strategic priorities.
- Lead and manage the administration of the Finance Executive, Audit & Risk Committee, and Property Committee
- Support the COO, Diocesan Secretary and Head of Service Delivery in managing risk processes, including risk registers and compliance reporting.
- Prepare governance and Committee reports and relevant dashboards for the COO, CEO and senior leadership, including the Management Team and Bishops Leadership Team.
- Acting as a liaison between governance bodies and internal/external stakeholders.
CRITERIA
- Degree or equivalent level of relevant experience in governance, business administration, or a related field.
- Relevant and substantial experience in committee administration and governance support.
- Experience of working with and familiarity with regulatory compliance and risk management.
- Experience of working with, alongside a strong understanding of governance principles and compliance frameworks
For more information please see the job description, and to apply please visit the Chelmsford Diocese website to complete a application form.
Closing Date: Midday Thursday 12th February
Interview Date: Tuesday 24 February
We reserve the right to invite candidates for preliminary interviews.
Please be advised we reserve the right to close the role early and we cannot consider candidates who do not complete and return a completed application form.
Please refer to the CDBF Privacy Policy found on the Chelmsford Diocesan website for guidance on how we will process your data.
The client requests no contact from agencies or media sales.
Our client is a large, well-established UK charity dedicated to improving lives and strengthening communities. Their people are at the heart of everything they do, and they are proud to foster an inclusive, supportive culture where colleagues feel valued and empowered to make an impact.
The RoleWe are seeking an experienced and proactive Interim HR Business Partner to join our friendly and collaborative HR team for an initial period of 3+ months. This is a key role supporting managers and staff across the organisation, providing expert guidance on people matters while championing a positive culture aligned with their mission of supporting communities.
You'll work closely with senior leaders, enabling high-quality people management, driving engagement and wellbeing initiatives, and ensuring our HR practices continue to reflect our values.
Key Responsibilities
- Act as a trusted partner to managers, providing pragmatic HR advice across the full employee lifecycle.
- Support organisational change projects, restructures, and workforce planning activities.
- Lead on employee relations matters, ensuring supportive, fair and timely outcomes.
- Work closely with HR colleagues to deliver people initiatives that strengthen engagement and wellbeing.
- Use HR data and insights to influence decision-making and support continuous improvement.
- Ensure HR policies and processes are aligned with charity sector best practices and UK employment legislation.
- Promote an inclusive, supportive culture that reflects the charity's commitment to serving communities.
About You
We're looking for someone who is not only an experienced HR professional, but also genuinely passionate about supporting people and communities. You will thrive in a collaborative environment and bring a calm, solutions-focused approach.
You will bring:
- Experience in an HRBP or senior HR advisory role, ideally within the charity, public, or not-for-profit sector.
- Strong knowledge of UK employment law and HR best practice.
- Confidence managing a varied caseload of employee relations matters.
- The ability to build strong, trusting relationships at all levels.
- A proactive mindset with the ability to work autonomously.
- A warm, people-first approach aligned with our values.
What We Offer
- A welcoming, friendly HR team who value collaboration and kindness.
- Meaningful work that contributes directly to improving lives and building stronger communities.
- Flexible hybrid working arrangements.
- Opportunity to make a positive impact during a key period for the organisation.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job Title: Deputy Service Manager
Location: Derby City (on-site role)
Salary: £35,674.05 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Deputy Service Manager to support survivors who have been impacted by domestic abuse. We are recruiting for a Deputy Service Manager who is passionate about supporting survivors who are impacted by domestic abuse. In this role you will provide line management and support to community-based staff who support survivors of domestic abuse across Derby City. This will include providing supervision on complex casework, overseeing operational emergencies and ensuring high standards of casework.
The Deputy service manager will join our management team to assist the service manager in the delivery and development of high-quality support to survivors accessing our community-based services in Derby City. In this role you will ensure the smooth running of high-quality service to support survivors of domestic abuse. This will include managing staff teams to ensure effective advocacy is provided to survivors who are at medium/standard risk and their children.
A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive outreach service
Suitable candidates must have proven experience of providing direct emotional and practical support, and of managing case work. In addition, you must have experience of managing and motivating staff, knowledge of domestic abuse issues, experience of providing support to survivors, and experience of working in community-based services
As a member of the management team, you will be required to participate in an out-of-hours on call service, on a rota basis, responding to out of hours emergencies.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 2 February 2026
Interview Date: 11 ansd 12 March 2026
The client requests no contact from agencies or media sales.
JOB PURPOSE
The Resettlement Coordinator supports the Resettlement & Housing Needs Service Manager with both the development and the day to day running of the Resettlement Team, the core team within The Passage Resource Centre. The Resettlement Coordinator line manages a team of Resettlement Workers, who are responsible for the initial assessment of service users. The Resettlement Coordinator will lead the team in providing advice and housing-related support to clients with a wide range of needs to enable them to sustain their tenancies, improve their quality of life and increase self-reliance.
They are responsible for:
Managing and coordinating the work of the team in providing support and resettlement of service users, ensuring:
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Service users have a safe and welcoming place to access and work towards positive change.
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That the team are offering practical and personal support in a way that is approachable, engaging, flexible and caring.
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That the team are supporting service users to make the most of their strengths and to make progress to achieving their hopes and ambitions.
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That service users have opportunities to contribute and be involved through co-production, working with the Experts by Experience Facilitator to identify new ways of involving service user voices in the development and delivery of front-line services
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Ensuring the service meets best practice requirements.
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Managing, leading, motivating and developing the staff team.
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Supporting the Service Manager to maintain and build on the network of relationships with other statutory and voluntary agencies, and the local community.
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Continual service development & improvement, establishing referral pathways and building new partnerships to support positive resettlement for service users.
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Overseeing the No Night Out project, ensuring cases are progressing and assisting to produce high quality reports and evidenced based impact analysis.
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Reviewing and developing working practices to ensure they are in line with The Passage policies and procedures, and that the best possible service is provided to all service users.
MAIN TASKS
Care and Support of Service Users
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Ensuring that all service users receive high-quality Triage Assessments and Needs Assessments, support, care and advice that is focused on their strengths and goals, and delivered in a way that suits them and within a framework of active engagement, positive risk taking and person-centred planning.
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Ensuring that effective and reliable assessments are carried out and that person centred Resettlement Plans and Safety Plans are created and updated for all service users through a lead case worker system.
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Ensuring that the service users' rights to privacy, dignity and self-determination are promoted, and that their rights as citizens are upheld.
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Ensuring as far as possible that service users are involved in the management of the service and that regular service user consultation occurs.
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Enabling the service users to participate in, and have access to, available resources in The Passage and the wider community by promoting worthwhile activity and referring internally and externally to appropriate agencies.
To Lead and Manage a Team
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Providing leadership and day to day management & supervision of a team of Resettlement Workers
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Management of Resettlement Team staff rota.
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Taking the lead in recruitment and selection of new staff and volunteers to the team.
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Developing performance targets and quality control measures for the work of the team, and monitoring team members’ work to ensure that these are met and are aligned with The Passage Values.
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Supporting staff by setting clear objectives and holding individual supervisions and case reviews regularly.
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Ensuring good communication between staff by holding team meetings regularly, and additional briefings as necessary.
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Inducting new staff and planning the continuing development of existing staff on the basis of an annual appraisal.
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Managing the rota and workload of the team to ensure that adequate cover is provided at all times.
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Ensuring the health and safety of team members.
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Defining (and reviewing from time to time) the roles of staff to ensure these support the function’s aims and objectives.
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Operating The Passage’s disciplinary and grievance procedures where necessary.
Resource Centre Management
Working closely with the Operations Coordinator to ensure the provision of high-quality service delivery within the Passage Resource Centre through:
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Assisting with incident management and follow up to instances of anti-social behaviour, or other breaches of the Service User Agreement.
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Assisting with Duty Manager shift cover within the Resource Centre as needed to ensure service continuity.
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Prompt follow up of maintenance issues.
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Liaison with the Facilities Team to ensure provision of quality and seamless service management.
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Processing and responding promptly and objectively to complaints from service users and other agencies as required.
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Ensuring property related risk management and assessment procedures are followed by all team members.
Networking, Liaison and Resource-building
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To be responsible for good and effective liaison with outside agencies including the police, social services and other statutory and voluntary agencies and delegating this work where appropriate.
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To identify volunteering opportunities, for both corporate partners and individuals, to add value to the work of the team and ensure volunteering policies and procedures are put into place and monitored
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To work collaboratively with the Service Manager to attend external meetings, manage internal and external communication effectively, encourage and seek opportunities to maintain partnerships across the sector.
Information Management
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Ensuring the team is recording and updating. To ensure the Resettlement Team are keeping accurate record keeping, while maintaining timely record keeping using internal database as well as client files and ensuring all record keeping is kept securely in line with General Data Protection Regulations (GDPR).
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Ensuring that The Passage’s policies and procedures in relation to information management, monitoring and reporting are fully implemented, in an accurate and timely way, ensuring that all staff members are clear about their responsibilities.
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Ensuring the collation and submission of accurate and timely monitoring information for external bodies as required.
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Participating in the production of promotional information in relation to The Passage’s services.
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Regularly reviewing and analysing data from In-Form to identify gaps in delivery, monitor caseloads, identify trends and to plan service delivery.
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Work closely with the Service Manager to produce high quality and engaging reports for our funders (both voluntary and statutory) and supporters that demonstrates both hard and soft outcomes that our services achieve.
Finance
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To liaise with the Finance team in the preparation of project budgets.
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To monitor the service’s income and expenditure in line with the budget.
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To monitor and authorise staff-related and office expenditure in line with the organisational and service budget and in line with financial regulations.
GENERAL RESPONSIBILITIES
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To keep abreast of current housing legislation, welfare benefit legislation and other matters relevant to successful support and resettlement of clients.
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To adhere to The Passage’s Policies and Procedures at all times.
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To provide or arrange cover for other members of the team and division as necessary.
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Being proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement, training, and development.
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To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
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Undertaking, as required, any other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff
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Attend and participate in internal & external divisional and team meetings and other forums as required.
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To contribute to the effective implementation of The Passage’s Equity, Diversity & Inclusion Policy as it affects both The Passage and its work with vulnerable adults.
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In conjunction with other managers and the Head of Community Services, to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
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To always undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values, and ethos of The Passage.
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Undertake any other duties that may be required which are commensurate with the role or organisational requirements.
This job description covers the current range of duties and will be reviewed from time to time. It is The Passage’s aim to reach agreement on changes, but if agreement is not possible, The Passage reserves the right to change this job description.
The client requests no contact from agencies or media sales.
Chief Executive - Help & Care
Location: Home-based within easy reach of Dorset (regular travel across the region)
Salary: circa £85,000 per annum
Contract: permanent, either full-time basis (37 hours per week) or part-time (30 hours per week). We are happy to discuss flexible working arrangements for part-time hours, including how these are worked across the working week.
Are you an innovative leader who will put communities and social justice at the heart of transforming how health and social care is delivered in Dorset and the south of England?
Help & Care has been supporting communities across Dorset and the south coast since 1985. We deliver person-centred services that promote dignity, independence and connection - from dementia coordination and health coaching to our award-winning Roots gardening programme and social prescribing partnerships. Working with over 25 partners across health, housing and the voluntary sector, we co-produce services that make a real difference to older people, those with long-term conditions, carers and people at risk of isolation.
As our new Chief Executive, you will collaborate with a dedicated Board and a strong, highly motivated team focusing on the following key areas of responsibility:
- Strategic leadership: Define an ambitious, values-led strategy and deliver it, securing long-term impact alongside sustainable financial growth.
- Values leadership: Place Help & Care’s values - social justice, innovation, personal and collaborative - at the heart of decision-making and model them through visible leadership.
- Growth & income diversification: Lead business development to diversify income streams, winning commissioned contracts and developing social-enterprise opportunities to reduce reliance on public commissioning.
- Partnerships & advocacy: Strengthen and sustain senior-level relationships across the NHS, local authorities, commissioners and the voluntary sector; represent Help & Care across systems, media and stakeholder networks.
- Service quality & impact: Embed rigorous monitoring and evaluation so outcome evidence drives commissioning decisions, improves financial performance and enhances the organisation’s reputation.
- People leadership: Inspire, retain and develop a high-performing, compassionate leadership team and workforce, focused on talent development, wellbeing and accountability.
- Governance & financial stewardship: Provide the Board with timely, high-quality reporting, oversee financial recovery or sustainability plans as required, and ensure robust risk, compliance and governance arrangements.
Who you are:
- An experienced CEO or senior director from complex, multi-service health, social care or community organisations, with experience of developing and delivering multi-agency contracts.
- Proven track record of securing commissioned contracts, leading tendering and contract oversight, and developing income diversification, including social-enterprise opportunities.
- Comfortable driving strategic transformation and financial sustainability, with demonstrable expertise in strategic financial management.
- A values-led, collaborative and visible leader with high emotional intelligence and resilience, committed to social justice, person-centred practice and co-production; an effective public representative and mentor.
Why Help & Care?
- Lead a highly respected regional provider with an outstanding track record of co-production and innovation.
- Shape an organisation poised for growth and greater regional influence.
- Hybrid, home-based working, regular travel across Dorset, and the chance to safeguard vital services for local communities.
For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence
Closing date for applications: 9am, Monday 23rd February 2026. Interviews and assessments on 3rd, 4th and 5th March.
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We have an exciting opportunity for someone to join a rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.
Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex. We achieve this through the delivery of a range of services including information, training and peer support.
Our ND Navigation Service provides information, training and support to parent-carers of children and young people waiting on, undergoing or completed an assessment for ADHD, Autism and other neurodivergent conditions.
We are looking to recruit a skilled and motivated Administration & Data Management Officer to join our Team. The post holder will be responsible for providing a range of administrative duties in support of our ND Navigation Service and Outreach team, including processing referrals, creating and maintaining records on our Charitylog database, collating data and generating monitoring reports as well as managing enquiries from parents.
Job Description & Person Specification
Key Tasks & Responsibilities
1. Processing referrals received into the NDP Navigation service
2. Creating and updating service user records on Charitylog and Excel including data entry and uploading documents, etc.
3. Weekly collating of data from Charitylog and generating monthly monitoring reports on Excel to provide senior managers, partners and funders
4. Arranging community outreach events (ND Navigation Roadshow) with local partners including CDC’s, Family Hubs, special schools, short break providers, parent support groups, etc.
5. Managing enquiries from parent-carers and professionals working with parents
6. Managing bookings in the event of staff sickness or absence – for the NDP Navigation service
7. Carrying out regular telephone surveys with parent-carers who have accessed the NDP Navigation service, maintaining monitoring records and testimonials and updating log sheets
8. Monitoring posts on Reaching Families Facebook group and where relevant, follow up with signposting to appropriate Reaching Families Services and other relevant providers
9. Providing other administrative support to the Outreach and Training Manager, Team Lead, Co-ordinators and ND Support Workers in executing their duties
10. To pursue a strategy of continual personal and professional development
11. To carry out other occasional duties commensurate with the role
See attached job description for details and full criteria
We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements.
Closing date for applications is 2nd March 2026
Interviews to be held in Littlehampton on 11th March 2026
To apply please complete the attached application form and share why you feel you fit the role and person specification (see attached documents)
To empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex
The client requests no contact from agencies or media sales.


