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The Bromley Mental Health & Wellbeing Hub (BMHWH) is a key part of the transformation of mental health services in the borough under the NHS Long Term Plan. Delivered in partnership with Oxleas NHS Foundation Trust, the Hub brings together primary care, secondary care and the voluntary sector to provide flexible, holistic and integrated support for adults with mental health needs.
We are seeking a Mental Health Advisor to join our Information, Advice and Guidance (IAG) and Tailored Wellbeing pathway. This is an exciting opportunity for someone who is passionate about supporting people to improve their mental health and wellbeing, and who enjoys working in a collaborative, person-centred environment.
As a Mental Health Advisor, you will provide tailored, time-limited support to adults experiencing mental health difficulties through one-to-one and group-based interventions. You will undertake holistic assessments, develop personalised support plans, provide information, advice and guidance, and help people access local services and opportunities that promote long-term wellbeing and recovery.
Working closely with clinical colleagues from Oxleas and a range of community partners, you will support individuals with varying levels of need, helping them build resilience, increase independence and develop strategies to manage their mental health. You will play a vital role in ensuring people receive the right support at the right time and are connected with services that best meet their needs.
Key Responsibilities:
- Manage a caseload of adults with mental health problems, providing tailored and person-centred support
- Conduct holistic assessments and develop individual support plans using a recovery-focused approach
- Deliver one-to-one and group interventions that promote wellbeing, stability and relapse prevention
- Provide information, advice, guidance and signposting to help people access appropriate services and community resources
- Work collaboratively with Oxleas clinical colleagues and voluntary sector partners to coordinate support
- Identify and respond appropriately to safeguarding and risk concerns
- Maintain accurate records and monitor outcomes using the Hub's case management systems
- Support people to access local opportunities and activities that enhance wellbeing and independence
- Contribute to service evaluation, quality improvement and the achievement of contractual targets
About You
(More detail can be found in the Person Specification below)
We are looking for candidates who can demonstrate:
- Experience of supporting people with mental health needs in a health, social care or community setting
- Knowledge of recovery-focused and person-centred approaches to mental health support
- Confidence in carrying out holistic assessments and working with individuals with diverse and complex needs
- The ability to provide effective information, advice, guidance and signposting
- Strong communication and relationship-building skills, with the ability to work collaboratively across services
- Good organisational skills and the ability to manage competing priorities
- An understanding of safeguarding, risk management and professional boundaries
- A proactive, compassionate and empowering approach to supporting people to achieve their goals
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 13th September (11:59pm)
Likely interview date: Week beginning 21st September
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are expanding our team of IPS Employment Advisors in our IPS service in the London Borough of Enfield. You will be based in one of NHS mental health treatment teams in Enfield Town and Edmonton areas.
This IPS service at Working Well Trust has been awarded the IPS Grow quality mark and adheres to the principles of the IPS model in supporting people in to employment.
This role will be working with clients who have mental health support needs, wanting to gain and sustain paid employment.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.
We have 2 x full time positions available as we are growing our team.
What you’ll be doing
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPSapproach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach thatalways remainsclient led.
You will be based at one of the following NHS mental health treatment teams:
- Enfield's Early Intervention in Psychosis (EIP) service, Lucas House Edmonton
- Community Rehabilitation Team Enfield, Park Avenue, Enfield Town
You will spend up to 65% of your week working in the community of Enfield to provide localised support to residents of the Borough.
You will also be working to contract targets whilst maintaining a high-quality service.
What you’ll need
Experience in employment support is not essential. We are looking for someone who brings:
- A genuine desire to support people into meaningful employment.
- Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
- Confidence engaging with employers and promoting the benefits of our service.
- Good organisation skills and the ability to manage a caseload effectively.
- Beneficial (but not essential): experience working with people with mental health difficulties.
- Beneficial (but not essential): local knowledge/ experience of the Borough
What we offer
- £33,000 per year
- 30 days annual leave plus public holidays, (FTE)
- Employer pension contribution of 6%
- Supportive environment within a growing, dedicated team
- Meaningful, rewarding work supporting people into employment
- Expenses paid for mandatory travel during work hours.
- Flexible, paid Wellbeing Hour every fortnight (FTE)
What’s next
Before you apply, please note the following:
-
We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
-
To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
-
Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
-
If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions.
Start your application today and take the next step in a rewarding career.
Closing date: Wednesday 30th September 2026 (09:00). Please note, we may be actively interviewing during this time and may close the vacancy early.
First stage interviews: 5th - 9th October 2026 (subject to change if advert closes early)
Final Stage interviews (in person in Edmonton): w/c 12th October 2026 (subject to change if advert closes early)
Considerations:
Please note: This post involves access to NHS clinical records through RiO. For confidentiality, information-governance and wellbeing reasons, successful candidates cannot be appointed within the same secondary mental health service area in which they are currently receiving care.
We will not ask applicants to disclose health information during the application or interview process. A confidential service-location conflict check will only take place following a conditional offer. Where a conflict is identified, we may explore an equivalent vacancy in another area, but alternative employment cannot be guaranteed.
Please upload your CV and answer our screening questions to outline why you wish to apply and how you meet the person specification.
Please note, we would be unable to proceed with an offer if incorrect information has been provided at application stage.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are expanding our team of IPS Employment Advisors in our IPS service in the London Borough of Enfield. You will be based in one of NHS mental health treatment teams in Enfield Town and Edmonton areas.
This IPS service at Working Well Trust has been awarded the IPS Grow quality mark and adheres to the principles of the IPS model in supporting people in to employment.
This role will be working with clients who have mental health support needs, wanting to gain and sustain paid employment.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.
This is a part time post working 17.5 hours, please note salary listed is FTE.
What you’ll be doing
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPSapproach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach thatalways remainsclient led.
You will be based at one of the following NHS mental health treatment teams:
- Enfield's Early Intervention in Psychosis (EIP) service, Lucas House Edmonton
- Community Rehabilitation Team Enfield, Park Avenue, Enfield Town
You will spend up to 65% of your week working in the community of Enfield to provide localised support to residents of the Borough.
You will also be working to contract targets whilst maintaining a high-quality service.
What you’ll need
Experience in employment support is not essential. We are looking for someone who brings:
- A genuine desire to support people into meaningful employment.
- Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
- Confidence engaging with employers and promoting the benefits of our service.
- Good organisation skills and the ability to manage a caseload effectively.
- Beneficial (but not essential): experience working with people with mental health difficulties.
- Beneficial (but not essential): local knowledge/ experience of the Borough
What we offer
- £33,000 per year (FTE)
- 30 days annual leave plus public holidays, (FTE)
- Employer pension contribution of 6%
- Supportive environment within a growing, dedicated team
- Meaningful, rewarding work supporting people into employment
- Expenses paid for mandatory travel during work hours.
- Flexible, paid Wellbeing Hour every fortnight (FTE)
What’s next
Before you apply, please note the following:
-
We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
-
To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
-
Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
-
If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions.
Start your application today and take the next step in a rewarding career.
Closing date: Wednesday 30th September 2026 (09:00). Please note, we may be actively interviewing during this time and may close the vacancy early.
First stage interviews: 5th - 9th October 2026 (subject to change if advert closes early)
Final Stage interviews (in person in Edmonton): w/c 12th October 2026 (subject to change if advert closes early)
Considerations:
Please note: This post involves access to NHS clinical records through RiO. For confidentiality, information-governance and wellbeing reasons, successful candidates cannot be appointed within the same secondary mental health service area in which they are currently receiving care.
We will not ask applicants to disclose health information during the application or interview process. A confidential service-location conflict check will only take place following a conditional offer. Where a conflict is identified, we may explore an equivalent vacancy in another area, but alternative employment cannot be guaranteed.
Please upload your CV and answer our screening questions to outline why you wish to apply and how you meet the person specification.
Please note, we would be unable to proceed with an offer if incorrect information has been provided at application stage.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
Circa £55,000 per annum
12 month fixed-term contract
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Project Manager.
The role is a senior delivery leader responsible for successfully leading and delivering complex, high-value strategic projects, programmes and transformational change initiatives that are critical to achieving UNICEF UK's strategic objectives.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, 17 September 2026.
Interview date: WC Monday 28 September 2026 via video conferencing (MS Teams).
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an experienced Employee Relations Partner to join the People Team at Save the Children UK, where you'll act as a trusted expert and help shape a more human-centric, fair and empathetic colleague experience across the organisation.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm.
When crisis strikes, we are always among the first to respond and the last to leave, ensuring children are protected, supported and heard.
About the Role
As our Employee Relations Partner, you'll be the organisation's go-to expert on employee relations, supporting leaders to navigate complex people challenges while ensuring our approach remains legally robust, values-led and people-centred.
You'll manage a varied and often sensitive caseload, lead the development of ER policies and practices, build capability across the People Team and work closely with senior stakeholders to foster a culture of trust, accountability and fairness.
Working alongside HR Business Partners as part of a self-managed team, you'll help ensure a consistent and practical approach to employee relations across a unionised environment, bringing clarity and confidence to complex people matters.
In this role, you will:
- Manage a broad range of employee relations cases, from day-to-day matters to complex and high-risk issues.
- Provide expert advice and coaching to managers, senior leaders and People colleagues on employee relations and people risk.
- Lead the development and continuous improvement of ER policies, guidance and resources.
- Build organisational capability through coaching, mentoring and sharing ER expertise across the People Team.
- Identify trends and opportunities to improve processes, strengthen colleague experience and reduce organisational risk.
- Lead staff safeguarding cases in partnership with the Safeguarding Team, ensuring a trauma-informed and victim-centred approach.
- Collaborate with teams including Legal, Safeguarding and senior leadership to resolve complex workforce challenges.
About You
To be successful, you'll bring:
- Strong knowledge of UK employment law and employee relations best practice.
- Significant experience managing complex, sensitive and high-risk ER casework.
- The ability to influence, coach and challenge stakeholders at all levels, including senior leaders.
- Experience developing policies, guidance and practical tools that improve employee experience.
- A track record of building capability and confidence in others through coaching and mentoring.
- Comfort navigating complex, sensitive and sometimes challenging situations, with the ability to remain balanced, pragmatic and solutions-focused.
- Skilled at translating policy into practice, providing clear and practical guidance that supports fair and consistent decision-making.
- Able to bring clarity to processes and people issues, helping managers and colleagues navigate complexity with confidence.
- Excellent communication, facilitation and conflict resolution skills.
- A commitment to Save the Children's vision, mission and values.
What we offer you
We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day.
Some of the benefits you can expect include:
- Generous Annual Leave – Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'.
- Family Leave – Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
- Special Leave – Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
- Volunteer Leave – Up to 3 days paid leave per year to support volunteering and give back.
- Pension & Life Assurance – Helping you plan for the future with up to 7% employer pension contributions.
- Employee Discounts – Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
- Health & Wellbeing Support – Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive.
We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.
We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world.
Salary Structure:
Save the Children is committed to paying staff in a fair and equitable way and will benchmark all salary offers in line with the pay of existing staff. To see our full offer please visit this link: Save the Children | Careers
Interview Expenses:
Candidates should note that unfortunately it is not our policy to reimburse expenses accrued when attending interviews at Save the Children UK unless you are requested to attend an interview in an alternative location to where the role is based.
Pre-employment Checks:
Any Employment with Save the Children UK will be subject to the following checks prior to your start date:
- A satisfactory police record check to include a Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check (If applicable)
- Receipt of satisfactory references - As a committed member of the Misconduct Disclosure Scheme, as part of our onboarding process, Save the Children UK will undertake a minimum of 2 references, and any additional references required to collectively cover the last 5 years of your employment history.
- Proof of eligibility to work in the national location for this role
Closing Date: 20 September 2026
We believe in a world where every child survives, learns, and is protected from harm.
High Trees Community Development Trust is seeking an ambitious Head of Community Research & Impact to join our senior management team and lead one of our core service areas.
Community-led research sits at the heart of how High Trees works. Our approach aims to rebalance the role and power that communities have in deciding how research is informed, delivered and used to improve lives for Lambeth residents. Over recent years we have built a strong foundation for this work and developed two flagship community research partnerships — the Lambeth Peer Action Collective and the Lambeth Community Research Network. We are now looking for someone to significantly expand this work: building local evidence of community need, working with communities to identify solutions and appropriate responses to local challenges, and advocating for change to policy and practice where needed.
This is a broad and varied leadership role. Alongside our direct research programmes, you will lead the development of infrastructure around community-led research in Lambeth, so that voluntary and community sector (VCS) organisations can access the training, resources and networks they need to design and deliver their own research. You will also lead our Monitoring, Evaluation and Learning and Communications functions, ensuring the impact of everything we do is understood, evidenced and communicated well.
As part of High Trees’ senior management team, the Head of Community Research & Impact will not only oversee delivery in their service area, but also help shape organisational strategy, grow partnerships and income, and ensure we work as one High Trees — keeping our practice responsive, collaborative and always led by community need.
About High Trees
Based in Tulse Hill, High Trees has been rooted in the local community for nearly 30 years. We deliver community action, employment, education, youth services and community research, working in partnership with local people and local organisations to build stronger communities and create meaningful change. We are recognised for our collaborative, long-term approach and our ability to adapt and respond to the issues that matter most to local people.
About the role
As Head of Community Research & Impact, you will:
- Lead and inspire our Research & Impact team to deliver high-quality, community-led research that drives change.
- Shape and deliver High Trees’ strategic vision for community-led research, championing collaborative research practice across Lambeth.
- Take the lead on designing new research programmes, support with sourcing the funding to run them, and ensuring projects are completed to a high standard with high-quality outputs.
- Grow the infrastructure for community-led research locally, including through the Lambeth Community Research Network and the Lambeth Peer Action Collective.
- Support VCS organisations with community research training, resources and capacity building support.
- Lead and embed Monitoring, Evaluation and Learning (MEL) and Communications across High Trees and our partnership work.
- Contribute as a member of High Trees’ senior management team, ensuring a joined-up approach across all our services.
About you
We are looking for someone who brings:
- Significant professional experience in research and/or community settings, with a track record of leading research projects.
- Experience of qualitative and mixed methods research and a working knowledge of participatory research approaches.
- A proven track record of leading teams and managing multiple projects and programmes at once.
- The ability to build trust and long-lasting relationships across community, academic, public sector and voluntary sector organisations.
- A strategic mindset, balancing day-to-day delivery with long-term vision.
- A solid understanding of the context in which High Trees delivers its work
Why join us?
This is a rare opportunity to take a senior leadership role in a values-led organisation at a time of growth and ambition. You will help set the standard for community-led research and system change, creating tools, resources and practices that benefit the wider sector — and be part of a collaborative team dedicated to creating lasting change.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
Senior People Advisor
Allkind | London
Hybrid working (typically 1-2 days per week in the office)
£19.54 per hour plus £2.36 per hour holiday pay (equivalent to £38,100 FTE)
Full-time, 37.5 hours per week (flexibility considered)
Temporary with a possibility of extension.
Are you an experienced HR professional available at short notice and looking to make an immediate impact within a purpose-driven organisation?
Charity People is delighted to be partnering with Allkind to recruit an experienced Senior People Advisor.
About the charity
Allkind is a London-based mental health charity supporting people across the full mental health spectrum, from early intervention through to complex needs. Following a merger in December 2024, the organisation launched as Allkind in April 2026, bringing together decades of experience and a shared commitment to delivering compassionate, accessible support.
Working closely with the NHS and local communities, the charity supports more than 22,000 people each year and continues to grow its reach and impact. Kindness, inclusion and lived experience sit at the heart of everything they do.
This is an exciting opportunity to join a growing organisation during a period of positive change and development.
About the role
Reporting to the Head of People, the Senior People Advisor will play a key role in supporting managers and employees across a broad range of HR activities. You will act as a trusted advisor, leading on employee relations matters while supporting the wider People & OD function to deliver an excellent employee experience.
This is a varied and hands-on role, ideal for an experienced HR professional who enjoys balancing operational delivery with continuous improvement initiatives.
Key responsibilities
- Manage employee relations cases, including disciplinary, grievance, absence and performance matters
- Support managers with complex people issues and employment law queries
- Lead probation and performance review processes
- Support organisational change projects, including restructures and TUPE processes
- Enhance onboarding and induction programmes
- Monitor and analyse HR metrics and people data
- Support policy development and implementation
- Assist with payroll administration and employee benefits processes
- Support the effective use and management of HR systems
- Contribute to wellbeing, EDI and organisational development initiatives
You will have
- Strong HR generalist experience, ideally at Senior Advisor level
- Excellent employee relations experience and employment law knowledge
- Experience supporting managers across a range of people matters
- Strong stakeholder management and communication skills
- Experience working with HR systems and people data
- Ability to manage competing priorities in a busy environment
- A proactive, solutions-focused approach
- CIPD Level 5 or equivalent experience
- Previous charity, healthcare or social care sector experience would be advantageous
Hiring process
This is an urgent requirement and applications will be reviewed as they are received.
One-stage interview process via Microsoft Teams on Friday 4 September.
How to apply
Please send your CV as soon as possible to be considered for this opportunity.
We want you to have every opportunity to demonstrate your skills, ability and potential. Please let us know if you require any adjustments to support you through the recruitment process.
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background, including age, disability, gender identity, race, religion or belief, sex, sexual orientation, pregnancy and maternity, marriage and civil partnership status. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Are you looking for a rewarding role within an intersectional feminist organisation? We have an incredible opportunity for a Senior People & Culture Advisor to join Solace Women’s Aid.
Solace exists to end the harm done through gender-based violence. We work to prevent violence and abuse and provide services to meet the individual needs of survivors, particularly women and children.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
We are on an ambitious journey to strengthen and modernise our People & Culture function, moving beyond traditional HR support to build a proactive, inclusive and high-performing culture across the organisation.
Alongside supporting the day-to-day realities of a complex frontline charity, we are leading a broad programme of improvement and transformation across people systems, workforce planning, leadership capability, employee experience, organisational development and service delivery.
About the Role
This is a varied, hands-on role for someone who enjoys being at the heart of a busy People function: providing pragmatic advice to managers, helping to resolve employee relations issues early and effectively, and making sure the people processes behind the scenes run smoothly and consistently.
You’ll be a key first point of contact for managers dealing with people matters, providing advice across areas including performance, probation, absence and wellbeing, conduct, disciplinary matters and flexible working.
You’ll help managers navigate issues confidently and proportionately, coaching them to build their own capability while recognising when more complex matters need to be escalated.
You will also play an important role in the day-to-day running of our People operations. You’ll oversee the quality and accuracy of contractual documentation, help ensure our HR systems and processes work effectively, and work closely with our People & Culture Coordinators to provide a responsive and efficient service to colleagues.
About You
You’ll ideally bring:
• CIPD Level 5 or equivalent experience
• Strong experience providing HR advice and managing employee relations casework
• Good working knowledge of UK employment law
• Experience of performance, absence, conduct and grievance matters
• Confidence reviewing contracts and other employment documentation
• Strong written and verbal communication skills
• A proactive, organised approach and the ability to manage multiple priorities at once.
Experience within a charity, public sector or other values-led organisation would be an advantage, as would experience supporting organisational change or transformation.
Additional Information
This is a hybrid job role. The postholder will work a minimum of two days per week at our Head Office and the remainder remote working.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Two paid wellbeing days
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits, and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences.
We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975 applies. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies
Fire Safety Advisor
B&D Reside | £55,000-£65,000 | Hybrid - Barking / Sites / Home | Contract with potential to become permanent
Goodman Masson are delighted to be supporting B&D Reside with the appointment of a Fire Safety Advisor, a newly created position within their Asset Management team.
This is an excellent opportunity for an experienced fire safety professional to join an organisation with a strong commitment to resident safety and play a key role in strengthening fire safety compliance, assurance and risk management across its housing portfolio.
Working closely with the Fire Safety Manager, you will provide specialist technical advice across B&D Reside, supporting the Responsible Person and wider teams to ensure statutory and regulatory obligations are met.
The Opportunity
As Fire Safety Advisor, you will play a key role in ensuring B&D Reside's fire safety programme is delivered effectively, on time and to the required standards.
You will work across Compliance, Repairs, Building Safety, Estates, Health & Safety, Asset Management and Housing Management, providing technical expertise and helping to embed a positive, consistent fire safety culture across the organisation.
The role will have a particular focus on complex and higher-risk residential buildings, fire risk management, technical assurance, regulatory compliance, data governance and continuous improvement.
You will also have the opportunity to influence how B&D Reside manages and improves its fire safety information, systems and processes as the organisation continues to develop its approach to the Golden Thread and building safety information.
Key Responsibilities
- Support the Fire Safety Manager in developing and delivering fire safety policies, strategies and annual action plans.
- Undertake fire safety inspections and risk reviews, developing appropriate action plans and remediation requirements.
- Manage and oversee fire risk assessment programmes, ensuring assessments are completed to a high standard and within required timescales.
- Provide expert technical advice on fire safety across B&D Reside's property portfolio.
- Support fire safety improvement projects across Asset Management, Compliance, Repairs and Building Safety.
- Quality assure fire risk assessments, surveys, remedial works and wider fire safety activity.
- Maintain and develop comprehensive fire safety risk registers, ensuring risks, mitigations and actions are properly tracked.
- Investigate fire-related incidents, dangerous occurrences and near misses, identifying lessons learned and improvement opportunities.
- Support the delivery of PCFRAs and PEEPs where required.
- Oversee key fire safety documentation including evacuation plans, fire statements and supporting evidence.
- Work with external consultants and stakeholders on Fire Action Plans and the rollout of the triple pathway evacuation system.
- Provide oversight of Fire Incident Reporting, Fire & Rescue Service compliance and Regulation 38 certification processes.
- Act as an operational interface with relevant regulatory bodies and Fire & Rescue Services.
- Support the management of fire safety requirements across Higher Risk Buildings where required.
- Ensure key building information, including Regulation 38 information, as-built documentation, floor plans, PEEPs, evacuation strategies and fire safety records, is accurate and up to date.
- Act as the data steward for fire safety information, ensuring robust governance, accuracy and data quality.
- Support digital improvement initiatives and the development of effective fire safety information management systems.
- Promote resident engagement and ensure fire safety information is communicated clearly and effectively.
- Develop strong relationships with internal and external stakeholders, including contractors, consultants, the Council and Fire & Rescue Services.
- Horizon scan for changes in legislation, regulation and best practice, ensuring B&D Reside responds proactively.
- Contribute to committees, senior management meetings and reporting requirements relating to fire safety.
About You
We are looking for an experienced fire safety professional with a strong technical ba
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Job purpose
The Senior Advice Manager is responsible for the effective day-to-day management and coordination of Toynbee Hall’s debt advice services across multiple locations. The postholder will ensure services are appropriately resourced, accessible and delivered consistently, meeting agreed contractual, quality, compliance and performance requirements.
The Senior Advice Manager will manage and develop Debt Advisers, Trainee Debt Advisers and Administrators; monitor service performance and capacity; address operational issues and risks; and ensure appropriate action is taken where performance or quality falls below expected standards.
Working closely with the Head of Debt and Money, Quality Assurance and Technical Supervision colleagues, the postholder will use performance information, quality findings and operational insight to identify areas for improvement and ensure agreed actions are implemented.
Key Responsibilities
Management of local sites to ensure all services are available.
- Ensure local services are available daily by effectively managing staffing, sickness, annual leave, emergencies and operational challenges.
- Work closely with internal teams, external contractors and local stakeholders to ensure all sites operate safely, efficiently and in line with organisational standards.
- Identify resource gaps, operational risks and service pressures, implementing solutions to maintain service delivery and performance.
- Build and maintain strong relationships with local authorities, housing providers, community organisations and partner agencies, representing Toynbee Hall at meetings, networking events and community engagement activities to strengthen referral pathways.
Line management of a team to ensure objectives are set and met
- Lead, motivate and support the team to achieve agreed service, quality, compliance and performance objectives.
- Conduct regular one-to-one supervision, team meetings and performance reviews providing constructive feedback and clear expectations.
- Coach, mentor and develop staff, identifying learning and development needs supporting career progression and fostering a culture of continuous improvement.
- Provide technical guidance and support on complex debt advice cases, ensuring advisers deliver accurate, compliant and client-centred advice.
Ensure compliance and the quality of advice required are achieved
- Ensure the team consistently delivers high-quality, client-focused debt advice in line with FCA requirements, funder expectations and Toynbee Hall policies.
- Monitor case quality through audits, supervision, management information and performance data, implementing improvement plans where required.
- Analyse service performance and management information, identifying trends, risks and areas requiring action, and provide recommendations to the Head of Debt and Money.
- Ensure case files meet all quality assurance, audit and contractual standards.
- Manage and respond to complaints relating to debt advice service delivery in line with Toynbee Hall’s complaints procedure, ensuring appropriate investigation, timely resolution and that learning is used to improve service delivery.
Essential Criteria
Experience and Skills
- Significant experience of managing frontline advice services and managing highperforming teams to achieve service, quality and performance objectives.
- Demonstrable experience of line management, including supervision, performance management, coaching, mentoring and staff development, including effectively addressing underperformance.
- Experience of delivering regulated debt advice services and having management responsibility for maintaining high standards of quality, compliance and client care. • Proven ability to provide technical guidance and appropriate support on complex debt advice cases, working within agreed technical supervision and escalation arrangements.
- Hold a recognised debt advice qualification (e.g. CertMAP or equivalent) with demonstrable experience of delivering FCA-regulated debt advice and supporting the quality and development of debt advice practice.
Communication and Interpersonal Skills
- Excellent leadership, communication and interpersonal skills, with the ability to
inspire and motivate others. - Ability to build positive relationships with colleagues, partners, funders and external
stakeholders. - Excellent written and verbal communication skills.
Our Benefits Package
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Healthcare Cash Plan
- Perk Box
Further information
We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications.
Applicants must have the right to work in the UK.
Please refer to the attached job description for more details
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Join our team!
Are you a collaborative project leader who loves bringing big ideas to life? We're looking for a Global Projects Advisor to join our People & Culture (PAC) team. In this role, you'll work alongside our PAC Director and Senior Management Team providing them with strategic and operational support.
If you thrive on turning strategy into action, using data to solve problems, and helping teams navigate positive change, we'd love to hear from you!
What you'll be doing
- Leading Exciting Global Projects: You will take the reins on key People & Culture initiatives, keep track of our team goals.
- Guiding Teams Through Change: You will be our expert for change management, championing new HR technologies and helping our staff transition smoothly through new ways of working.
- Turning Data into Insights: You'll design, deliver, and oversee corporate dashboards, workforce analytics, and KPIs to help our leadership team make smart, data informed decisions.
- Building Connections: Represent PAC in global, cross directorate project groups and build strong relationships with other organisations, forums and consortiums.
What we are looking for:
- Proven Project Experience: You've successfully managed complex People project lifecycles in a global setting (whether in the INGO or commercial sector).
- Strategic & Analytical Mindset: You'll have extensive experience with workforce analytics and planning for organisational growth.
- Change Management: Experience leading organisations through transformational change rapid growth or restructuring.
- A Great Communicator & Facilitator: You build trust easily, bring people together across different cultures, and communicate with clarity and warmth.
Role location: This role can be based in any country where Tearfund is registered and legally allowed to employ staff.
Hybrid working for UK candidates: This role is eligible for hybrid working and you will be required to work from the Tearfund Teddington office and from your home by agreement with the line manager.
Contract: This is a part time role, working 28 hours per week and salary will be market related and based on location.
All applicants must be committed to Tearfund's Christian beliefs.
The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
St James’s Piccadilly is a Church of England parish in the heart of London. In addition to the regular services, a large and dynamic congregation, and committed staff team, we run and support a network of people with refugee asylum seeker lived experience, offering practical help and pastoral care.
The new role of HR Manager will support the church’s senior leadership in ensuring that St James’s staffing is aligned to meet strategic and operational requirements throughout the Wren project (see our website for details).
The successful candidate will have proven HR generalist experience (minimum of 5+ years); a proven track record of successfully providing HR support, advice and guidance for change/growth projects; CIPD certification – Level 5 or in the process of completing it; comfortable working with HR systems, data and Microsoft Office.
Candidates do not have to identify as Christian or belong to a religious faith, but the successful candidate will be in sympathy with, and actively promote St James’s ethos and values.
St James’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
St James’s actively welcomes applications from people who are currently underrepresented in our community including people with global majority heritage, people with lived experience of poverty and people who identify as LGBTQ+.
Full role description including application process can be downloaded on our website.
Closing date for applications: midday Friday 11th September 2026
Interviews: planned for Tuesday 22nd September 2026
The client requests no contact from agencies or media sales.
Self-Employed Associate - Building Surveyor
Based in the Midlands & North of England
Key details
- Salary: 50% to 60% of market value of survey report
- Start date: By mutual agreement
- Location: Home-based, with travel for site visits as required
- Working hours: Flexible, subject to agreed project deadlines
- Reporting to: Head of Property Consultancy
- Qualification: RICS-qualified Chartered Surveyor
- Professional indemnity insurance: The post holder falls within the definition of ‘Person Employed’ and is therefore included within our PI insurance.
- DBS clearance: Provided by the Ethical Property Foundation
About the Ethical Property Foundation
The Ethical Property Foundation is the UK’s only dedicated property advice charity for the voluntary sector. We provide expert, independent property advice and education to more than 900 organisations each year.
We are seeking experienced self-employed Chartered Building Surveyors to join our team and lead project based opportunities, typical surveys include:
- Schedule of Condition
- Building surveys
- Planned Preventative Maintenance schedules
The role
We’re seeking Chartered Building Surveyors (or equivalent) with:
- Strategic thinking and reporting skills
- General practice and building surveying skills
You’ll need excellent communication skills to engage and empower our clients—many of whom support vulnerable people in challenging circumstances—and the ability to investigate, analyse, and propose practical property solutions.
Our Associate Property Advisers work flexibly from home, with occasional client site visits across England, Wales, and Scotland. Charitable rates for reports and surveys usually at 50% to 60% of market value.
Skills and experience
· educated to degree level or with equivalent academic or employment experience
· Chartered Surveyor or equivalent professional qualification
· minimum of fifteen years’ experience
· experience of providing advice, including by phone / email
· experience of communicating a technical subject to the lay person
· experience of residential and commercial property sectors
· a proven track record in the delivery of high-quality outputs
· knowledge or experience of building surveys from a charity perspective
· experience of working as a consultant
· interest in, and appreciation of, ethical considerations relating to property
· experience of working in a small team
· excellent written and spoken communication skills and computer literate
What we offer
Our clients support a diverse range of causes and manage every type of property imaginable. In the past year, we’ve advised on office buildings, church premises, oast houses, former schools, libraries, theatres, fields, industrial units, and more.
You’ll be part of a team of extraordinary senior property professionals who share a passion for making a positive impact.
Deadline for Applications:
Thursday 1st October with Interviews being held remotely on Teams on Thursday 15th October.
Your covering letter should explain:
- Why you would like to work with the Ethical Property Foundation.
- What you can offer our clients.
- Your voluntary sector and professional experience.
The Ethical Property Foundation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
Mission To deliver high quality education and support, enabling voluntary organisations in England and Wales to manage their premises sustainably.
The client requests no contact from agencies or media sales.
Type: Fixed term contract
Duration: 2 years
Location: A mix of working remotely and in the McPin office (Bethal Green, London)
Salary: Starting from £46,637 per annum FTE (point 22)
Hours: 37.5 hours per week
Do you want to ensure mental health research has a real-world impact?
Can you lead strategic communications that influence researchers, policy makers and the public?
Are you an experienced, values-led communications leader who can support and inspire a busy team?
The McPin Foundation is looking for a Senior Communications Manager to lead our communications function at an exciting point in our growth. This strategic, hands-on role suits someone with excellent communications skills and strategic leadership and communications experience.
McPin is a mental health research charity working to transform how research is done by putting the expertise of people with lived experience at its heart. We believe this makes research more relevant, meaningful and likely to create real-world change. Recent work has included young people’s mental health, digital mental health and virtual reality, inequalities, data sharing and artificial intelligence.
As Senior Communications Manager, you will ensure McPin’s work reaches the right audiences and has the greatest possible impact. You will lead our communications strategy, support influencing and impact work, and help colleagues translate complex research into engaging and accessible content.
You will manage and develop a communications team (two people), oversee consultants for specific projects, and work closely with colleagues, partners, people in our networks and external stakeholders. As part of the charity’s senior leadership, you will help shape organisational strategy, strengthen internal working practices and support other McPin colleagues to develop their own media and communications skills.
You will support delivery of McPin’s communications strategy, strengthen how we capture and demonstrate impact and grow our supporter base. You will bring strategic confidence, creativity and practical delivery skills, whilst working in a way that reflects McPin’s values.
Currently, most staff at the McPin Foundation are working remotely, although office spaces in London are open and available for use. This post will involve a mix of working remotely and working in London.
Our team is committed to transforming mental health research through collaboration, inclusion and a belief in equity and anti-oppressive behaviours. We strongly encourage applications from Black people, People of Colour, people who are LGBTQIA+, those with a disability and those who identify themselves in marginalised groups, as well as people with lived experience of mental health issues.
We offer benefits including a competitive salary, hybrid/flexible working, a NEST Pension scheme with 6% employer contribution, wellbeing support and mentoring scheme, an individual training budget and access to an Employee Assistance Programme and healthcare cash plan with Hospital Saturday Fund. Please see the full Job Description on the McPin Foundation website for more information.
The closing date for applications is Monday 21st September 2026 at 9.00 am. The first stage of Interviews will take place week commencing 28th September.
To apply please visit The McPin Foundation website to download the job description and application form. In line with our values, McPin does not use AI in its recruitment processes, all applications will be read by our team.
Queries to Vanessa Pinfold if you have any questions about the post.
The client requests no contact from agencies or media sales.
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
- advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
- user involvement projects that help organisations improve what they offer by listening to people who use their services
- local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
- Accessible communication - we specialise in producing easy read documents designed to help organisations communicate with people with learning disabilities.
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
The Senior Advocate (Practice Lead) provides organisation-wide advocacy practice leadership while maintaining a complex advocacy caseload when required. The postholder manages the operational delivery of the Spot Purchase Advocacy Service and Paid for Advocacy service and provides expert case consultation to all advocates, supports safeguarding practice, allocates spot purchase referrals, mentors advocates, delivers training and contributes to the continuous development and quality assurance of advocacy practice across the organisation. Working under the direction of the Head of Service Delivery, the postholder supports service development, raises awareness of advocacy services and deputises for aspects of the safeguarding lead role when required.
Key responsibilities
Practice Leadership
- Provide expert case-related advice and guidance to advocates across all advocacy services.
- Act as the first point of contact for complex advocacy practice queries.
- Support quality assurance through case audits, reflective discussions and feedback.
- Identify learning needs and contribute to improving advocacy practice across services.
- Support advocacy managers with practice-related issues.
Spot Purchase Service
- Manage the day-to-day operational delivery of the Spot Purchase Advocacy Service.
- Support the Customer Advisors with referral allocation, operational queries and monitoring.
- Allocate referrals appropriately according to advocate skills, availability and contractual requirements.
- Monitor referral progression, maintain spreadsheets and ensure contractual timescales are met.
- Support invoice checking and performance reporting.
- Help develop and expand the Spot Purchase Advocacy Service alongside the Head of Service Delivery.
Paid for Advocacy service
- Maintain online appointment diary for enquires.
- Undertake initial triage conversations.
- Provide advocacy as required.
- Manage end to end process.
- Report monthly on activity.
- Support with marketing of service as required.
Advocacy Casework
- Maintain a reduced but complex advocacy caseload across statutory and non-statutory advocacy services if/when required.
- Provide urgent advocacy cover where operationally required.
- Work across multiple advocacy services according to organisational need.
- Support zero-hours advocates and new staff through mentoring and shadowing.
Safeguarding
- Provide safeguarding advice and guidance to staff.
- Deputise for the Designated Safeguarding Lead during periods of absence.
- Support safeguarding decision-making and promote best practice.
- Training & Awareness
- Deliver induction, refresher training and practice workshops.
- Support awareness raising and promotional activity for advocacy services.
- î Contribute to presentations for professionals and stakeholders.
General
- Develop effective relationships with commissioners, professionals and partner organisations.
- Undertake projects delegated by the Head of Service Delivery.
- Participate in meetings, service development and organisational initiatives.
- Comply with all organisational policies and procedures.
- Carry out other projects and tasks as needed
Person Specification
Essential
- Independent Advocacy Qualification in at least one statutory advocacy discipline (e.g. Care Act Advocacy, IMCA or IMHA).
- Significant experience working as an advocate.
- Excellent knowledge of advocacy legislation including the Care Act 2014, Mental Capacity Act 2005, Mental Health Act 1983, Human Rights Act and safeguarding adults.
- Experience supporting or mentoring advocates with casework.
- Experience managing complex advocacy cases.
Strong understanding of safeguarding procedures and ability to deputise for the Designated Safeguarding Lead.
- Excellent organisational, leadership and prioritisation skills.
- Excellent written and verbal communication skills.
- Excellent IT skills including Microsoft Excel and case management systems.
- Ability to manage spreadsheets, referral allocation and operational monitoring.
- Ability to work independently and across multiple advocacy services.
- Willingness to undertake advocacy casework when required.
Desirable
- Qualifications in multiple advocacy disciplines (e.g. Care Act, IMCA, IMHA, RPR).
- Experience in delivery training.
- Experience promoting or marketing advocacy services.
- Experience supporting service development and quality improvement.
- Knowledge of commissioning and contract monitoring.
Personal Attributes
- Professional and approachable.
- Supportive and collaborative.
- Solution-focused with excellent attention to detail.
- Creative and proactive.
- Committed to high-quality advocacy and continuous improvement.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.



The client requests no contact from agencies or media sales.