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189

Senior business manager jobs in waveney, greater london

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Top job
The Royal College of Radiologists, Central London (Hybrid)
£53,973 per year increasing to £59,454 per annum within two years continuous service dependent on performance, plus excellent benefits
Posted 6 days ago
Top job
Development Pathways Limited, Sidcup (Hybrid)
£28,000 - £32,000 per year
Interested in supporting projects that make a difference to the lives of others? Here is an exciting opportunity for a Programme Officer!
Posted 3 days ago Apply Now
Top job
Imperial College Union, South Kensington (Hybrid)
£68,005 - £77,703 per year
Seeking an innovative leader to shape the future of student services at Imperial College Union, as our Director of Membership Services.
Posted 1 day ago
Closing tomorrow
Poverty Truth Network, Remote
£50,500 per year
Seeking a dedicated, experienced and enthusiastic operations manager to help make poverty a thing of the past in the UK.
Posted 1 week ago Apply Now
Closing in 4 days
British Society for Immunology, Remote
£50,000 - £54,000 per year
Exciting opportunity for a talented and ambitious training professional to join our team to help grow our training portfolio.
Posted 1 week ago Apply Now
Closing tomorrow
Poverty Truth Network, Remote
£50,500 per year
Seeking an experienced, enthusiastic and dedicated Partnerships Manager to help us work towards a UK where poverty is a thing of the past.
Posted 1 week ago Apply Now
Closing in 3 days
The Children's Trust, Tadworth, Surrey (On-site)
£38,708 per year, pro rata £23,224 per year
An exciting opportunity has arisen for a Placement Manager to join our Business Commissioning and Placements Team.
Posted 5 days ago
Closing in 4 days
Hays Specialist Recruitment, London (Hybrid)
£32,000 - £35,000 per annum
Posted 3 weeks ago Apply Now
Closing in 4 days
Resurgo Trust, London (Hybrid)
from £35,000 dependent on experience
Want to play a part in social transformation? Join us!
Posted 1 week ago
Katherine Low Settlement, Battersea (Hybrid)
c. £50,000
A critical leadership role responsible for ensuring the effective running of all operational aspects of Katherine Low Settlement
Posted 1 day ago
Page 4 of 13
Central London, Greater London (Hybrid)
Covent Garden, Greater London
Holborn, Greater London
WC2A, London
£53,973 per year increasing to £59,454 per annum within two years continuous service dependent on performance, plus excellent benefits
Full-time
Permanent
Job description

Are you a tech-savvy leader, passionate about delivering an excellent service? Do you thrive in fast-paced environments where your decisions directly impact the success of an organisation? If so, we want to hear from you.

As our Service Desk Manager, you’ll be the driving force behind our IT support operations—ensuring our users receive top-tier service and our systems run smoothly. You’ll lead a high performing team, manage incidents, and continuously improve service delivery using data, feedback, and your own innovative thinking. You’ll have responsibility for ensuring the IT Service Desk provides effective end-user support, implement the College’s IT infrastructure policies and ensuring that we minimise the number of service desk calls.

In this dynamic and fast paced role you will help achieve our Service Desk’s ultimate mission of delivering a high standard of support and customer satisfaction.

What you’ll do 

  • Leading and mentoring a high-performing Service Desk team
  • Managing day-to-day operations and acting as the go-to escalation point
  • Driving service improvements using KPIs, feedback, and best practices
  • Supporting AV and video conferencing across the College
  • Playing a key role in exam delivery and IT project support
  • Collaborating with stakeholders to enhance user experience and IT service quality

What you’ll need:

  • Proven experience managing an IT Service Desk
  • ITIL v3/v4 Foundation or equivalent experience
  • Strong knowledge of Microsoft 365, Windows 10/11, and ITSM platforms
  • Excellent communication, leadership, and problem-solving skills
  • A customer-first mindset and a passion for continuous improvement
  • A proactive, self-starting attitude and a love for learning.
  • A commitment to data protection, security, and sustainability.
  • Excellent interpersonal, oral, and written communication skills, with the ability to explain complex issues clearly.
  • Strong critical thinking skills and the ability to identify workarounds and solutions.
  • Self-motivated and able to work effectively within a team and collaboratively across the College.

Why join us?

  • Make a difference to the lives of Doctors and the specialities they work in every day!
  • Hybrid working (60% working week can be done remotely)
  • Modern working environment
  • Equipment provided to work from home
  • Generous annual leave allowance
  • Excellent pension scheme
  • Interest free season ticket loan and cycle to work scheme
  • Employee Assistance Programme
Application resources
Posted by
The Royal College of Radiologists View profile Organisation type Registered Charity Company size 101 - 500
The Royal College of Radiologists logo Play
Posted on: 30 May 2025
Closing date: 16 June 2025 at 23:30
Tags: IT, Digital, Health / Medical