Senior communication manager jobs in Camden, greater london
How's your job search on our site?
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
At CharityJob, we help charities find people who share their purpose, faster and more easily. We’re passionate about fair and effective recruitment and listening to our candidate and recruiter customers to improve our products, content and marketing.
We’re the number one job board in the UK for charities. And we provide leading technology to support our recruiters, including an applicant tracking system, as well as our sister networking platform, CharityConnect.
We’re motivated by the belief that great people power great causes. We’re a mission-led, commercially sustainable business that balances social impact with innovation, collaboration, and high standards of service. We have around 30 employees working for us across marketing, product, sales, software development and finance.
Our team cares deeply about the sector we serve and the experience of everyone who uses our platform. Working here means contributing to a product that helps charities thrive, while being part of a supportive, inclusive workplace where ideas are valued and personal development is encouraged.
About the role
We’re looking for a Senior Content Manager on a 12-month fixed-term contract to cover maternity leave. You’ll lead on all content across the organisation, including two blogs (our Career Advice blog for candidates and our Recruiter Insights blog for recruiters), our email and e-newsletter copy, sales collateral, product messaging, PR campaigns and anything else needing an expert editorial eye.
Annual leave: 25 days (+ bank holidays)
Reporting line: you’ll report to the Marketing Director and be part of the Marketing team.
Hours: 9am-5.30pm (with reduced hours of 9am – 5pm in December and August). Flexibility will be considered.
Working arrangements: this is a hybrid role, with two fixed days a week (Tuesdays and Thursdays) working in the office.
Job application process: to apply, please send your CV and answer a few short screening questions.
We can only accept applications for this role from applicants who live in the UK.
Job description
What you’ll be working on:
-
Regularly planning and producing content for the CharityJob blogs.
-
Updating the content calendar with article revisions and new content in line with business needs, seasonal trends and sector updates.
-
Continually monitoring and maintaining our existing blog content, including optimising performance, working with our external agency to fill content gaps and conducting keyword research to improve organic content reach.
-
Leading on SEO across the organisation, including managing our relationship with our external agency, acting on their recommendations and liaising with our in-house development team.
-
Working closely with the Senior CRM Manager to write copy for promotional and service emails and trigger campaigns.
-
Working closely with our external agency to manage digital PR campaigns to raise awareness of CharityJob and our products with trade, local and national press.
-
Editing product copy to make sure that the right messages and prompts appear in the right places and in the right tone of voice across our website and products to help achieve business objectives.
-
Producing supporting or customer-facing documents for our sales team.
-
Writing guides and other long-form content, and briefing designers to deliver a finished product.
-
Managing content produced for and with CharityJob’s partner organisations.
-
Copyediting and proofreading copy and documents across the organisation.
This job is for you if:
-
You understand the role of content marketing in the overall marketing strategy and customer journey.
-
You have excellent copywriting skills, particularly for email campaigns and landing pages.
-
You have a good knowledge of SEO and Google Analytics (AI search would be a bonus)
-
You can highlight key feature benefits in new software products and distil these into engaging content and copy.
-
You have excellent proofreading and copyediting skills and a keen eye for detail.
-
You’re used to successfully juggling multiple projects, working calmly under pressure and managing tight deadlines.
-
You have some experience of working with and managing third-party suppliers.
We help charities find people who share their purpose, faster, easier and fairly.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Breathe Cities Programme Coordination & Reporting Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Breathe Cities Programme Coordination & Reporting Manager
The Clean Air Fund is looking to recruit a Breathe Cities Programme Coordination & Reporting Manager to join their team in London. This is an exciting opportunity to join a rapidly growing organisation whose mission is to use philanthropic grants to catalyse a reduction in air pollution.
Under the supervision of the ED of Breathe Cities, and working closely with the funders relations team, the purpose of this role is to build and maintain strong, trusted relationships with Breathe Cities’ funders and partners, ensuring a consistently high level of engagement and satisfaction. The role leads the provision of clear, structured and timely information, reporting, data and insights, while acting as the central point of contact for the funder.
The role coordinates processes for donor reporting, and ensure information and communications flows to our donors and partners in an appropriate way.
What We’re Looking For
-
Excellent writing and communication skills.
-
Confident in dealing appropriately with a wide range of stakeholders, including senior managers, funder programme officers, and other donor organisation staff.
-
Skilled communicator, in oral and written form.
-
Ability to quickly assimilate and understand complex information and to communicate this in a clear and structured manner adapted to a funder.
-
Adept at managing projects, highly organised, with the ability to manage multiple priorities and deadlines to meet agreed objectives.
-
Experience in information management and coordinating internal communication.
-
Ability to represent the Clean Air Fund credibly with range of external audiences, including senior donors and grantee partners.
-
Able to respond quickly to requests for information and project updates
-
Demonstrable experience writing externally-facing reports.
-
Formal experience in a fundraising or partnerships environment.
For more information on this role, as well as the full person specification please see the job description
- Closing date – 22nd June 2026
- Salary – £63,500
- Type of employment- Fixed-term contract until June 2029
At Clean Air Fund, we’re guided by purpose and grounded in evidence. Our culture combines clear structures and rigorous frameworks with space for fresh thinking and collaboration across diverse perspectives. We value curiosity, openness and a shared commitment to making a measurable difference.
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm.
We work with governments, funders, businesses and campaigners to deliver clean air for all as fast as possible.



Location: Home-based Scotland. The role will involve travel across Scotland and the North of England.
Salary: £34,600 per annum
Hours: 35 hours per week
Closing date: Monday 22 June 2026 at midnight
Interviews: Week commencing 6 July 2026 in person in Edinburgh or Glasgow to be confirmed.
This is a permanent role.
Who we are looking for
Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for an enthusiastic and motivated Senior Fundraiser for Scotland and the North of England to help us build on this momentum.
As Senior Fundraiser, you’ll play a pivotal role in driving forward our major donor and corporate partnerships programme. You’ll work alongside our Head of Scotland to deliver sustainable income growth, develop meaningful relationships with high value supporters, and bring unforgettable experiences to life — from intimate research briefings to our flagship annual Gala Ball.
This is a role with huge scope to make your mark. You’ll have the autonomy to cultivate your own portfolio, the support of brilliant cross UK colleagues, and the reward of knowing your work directly fuels scientific breakthroughs that change lives.
Experience required
You’ll have previous experience of:
-
Experience working with major donors, corporate partners or demonstrable success generating income from senior stakeholders in a relationship driven role
-
Strong project management skills and the ability to juggle multiple priorities with confidence and calm
-
Excellent communication skills — written, verbal and in presentations
-
Emotional intelligence and the ability to build rapport authentically.
-
A supporter focused, warm, and collaborative approach.
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
-
Hybrid working arrangements
-
Flexible working and will consider compressed hours
-
Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
-
Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
-
Season ticket and cycle loan
-
Pension scheme
-
Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
-
Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications
The client requests no contact from agencies or media sales.
The role of Senior Events and Partnerships Manager will lead the Events and Partnerships Teams to deliver their strategy and plans. Working with the Head of Public Fundraising the Senior Events and Partnerships Manager will carry out a programme of continuous improvement to shape our programme of events for supporters, the local community, our children, young people and their families and retain and grow our partnerships and community fundraising programmes. This work is vital in helping us to achieve our strategic aims of increasing our net contribution and growing our supporter base.
The successful candidate will proactively lead our Events Team to review and overhaul our current events programme before implementing a varied and exciting refreshed programme which will engage new and current supporters as well as the local community and our children, young people and their families. They will also lead our Partnerships Team to develop and maintain and grow long-term, high value and multifaceted community, group and corporate partnerships to maximise income, value and influence for The Children’s Trust. You will lead a small team of events and partnerships managers to secure and manage a range of new and existing partnerships and events (including owned and third party).
Income generation and strategy
- Lead the implementation and delivery of the strategy for the Events and Partnerships teams and work with the Head of Public Fundraising and the teams to develop and review strategies to maximise income from events and partnerships
- Utilise audience insight to develop a broad and innovative range of income generating products to engage new and steward existing partners (including community supporters, businesses, groups and schools)
- Lead the Events team to review and overhaul our current events programme so that we are maximising net income and ROI as well as meeting the needs of our supporters and local community, and building connections and long-term relationships with our events supporters
- Manage partnership pipeline including building opportunities with new businesses to increase the range, value and number of partnerships for The Children’s Trust
- Work with the Partnerships team to implement processes that streamline and integrate relationship management across the team
- Lead the team to maximise growth and opportunities from businesses, community supporters, groups and schools through supporter journeys, stewardship, and cross-sell
- Work across the Retail, Fundraising and Communications directorate to maximise opportunities for contact mapping, cross-sell and support the activity of other teams within the directorate (including but not limited to stock donations, sponsorship of committee-led events, pro bono support, gifts in kind etc.)
Events and relationship management
- Build and maintain strong relationships with both new and existing corporate partners, groups, supporters, senior volunteers and committees
- Work with the Events and Partnerships Managers to create account plans for corporate partners, groups and schools, as well as supporter journeys for community supporters and participants in our events programme
- Work with Events and Partnerships team to ensure that we are maximising opportunities within our relationships, achieving long-term growth and retention of all supporters and working with teams across the directorate to cross-sell other appropriate opportunities for support
- Develop relationships with colleagues across the Public Fundraising Team, wider directorate and organisation to ensure that opportunities for engagement, integration and promotion of events and partnerships are maximised and publicised
- Bring the Events and Partnerships teams together to ensure that we are seizing opportunities to integrate the programmes, for instance through corporate sponsorships of events, employee volunteering or participation, donated goods for raffles and auctions, match funding and more
Interview date: TBC
Staff benefits include free staff parking, and more… read more below
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.
The Organisation
Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually.
As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes.
What is the Role?
In this role, you will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, you will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. As the majority of our key client relationships are with local councils, we are looking for someone with knowledge of how they operate.
The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.
This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.
The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. Whilst the role is also suited for an experienced (key) account/client manager, we are looking for an individual who has experience and/or knowledge of the UK education system.
This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you! We expect that the successful candidate will be able to swiftly absorb our ways of working and contribute to the ongoing growth and success of the organisation.
Key Responsibilities:
-
Client Acquisition and Relationship Management
-
Proactively seek new business opportunities within assigned regions to grow the client base.
-
Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.
-
Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.
-
Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Service Delivery team
-
Maintain good internal stakeholder relationships with our Service Delivery team to ensure client demands are balanced with our processes and team capacity.
-
-
Strategic Planning and Development
-
Collaborate with Senior Leaders to develop strategies for client retention and growth.
-
Work closely within the Partnerships team to align on strategic objectives and ensure seamless service delivery across functions.
-
Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.
-
-
Performance Monitoring and Reporting
-
Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.
-
Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.
-
Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.
-
Report to the the Partnerships Director on accounts, Tenders, Bids, client meetings on a regular basis.
-
Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data.
-
-
Line Management and Support Coordination
-
Lead, mentor, and manage junior member(s) of the team focused on bid/application writing, tender management, and client-related administration.
-
Support junior member(s) in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.
-
Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.
-
Work with other area leaders, to ensure strong delivery of services.
-
Contribute to, and foster strong internal working relationships to successfully delivery against strategy and objectives..
-
-
Bid Management and Process Improvement
-
Oversee the preparation and submission of tenders and bid applications, working closely with junior member(s) to ensure high-quality and timely submissions.
-
Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.
-
Report on bid submission performance, review bidfeedback to continuously improve.
-
Essential Skills and Experience:
-
Detailed knowledge of the UK education sector.
-
Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.
-
Proven track record in client relationship management, with experience in sales or partnership development roles.
-
Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.
-
Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.
-
High level of empathy and commitment to supporting vulnerable and underserved communities.
-
Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.
-
Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.
-
Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.
-
Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.
Desirable:
-
Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats.
-
Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.
General
The job is subject to having the right to work in the UK, two professional references and a basic DBS check.
Why Equal Education?
-
Competitive salary
-
Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.
-
Flexible, hybrid work environment with regular opportunities for in-person client engagement.
-
Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.
-
Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.
At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.
Being you at Equal Education
Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work.
Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.
Next steps
If you feel inspired and you think you have the right motivation and experience for the role, we would love to receive your application.
Applications will be reviewed as they are received and interviews will be arranged accordingly. We reserve the right to close this application early, for example if we receive an unprecedented number of applications, so please apply promptly to ensure you are considered for this role.
The client requests no contact from agencies or media sales.
We're hiring: Senior Campaigns and Digital Engagement Officer
-
Salary: £34,000 - £37,000 FTE (depending on experience)
-
Hours: Full-time (37.5 hours per week) or part-time, with flexibility for an exceptional candidate
-
Contract: 12 months fixed-term (with a view to extend subject to funding)
-
Location: London hybrid (with remote-only options for an exceptional candidate)
-
Closing Date: Sunday, 5th July
The Work Rights Centre is a progressive, rapidly growing charity dedicated to helping migrants and disadvantaged Britons access employment justice and improve their social mobility. We combine life-changing frontline legal advice with systems change work, and today we are launching a new chapter.
About the role
We are looking for a Senior Campaigns and Digital Engagement Officer to bridge the gap between our work and the general public. You will be the engine that converts our legal wins and policy change ambitions into a public movement, mobilising our supporters to show up, speak up, and financially support our mission.
Key responsibilities include:
-
Campaign development: Lead the creation of digital journeys that take supporters from casual followers to active participants (signing petitions, emailing MPs, and donating).
-
Supporter engagement: Manage and segment our newsletter community, create high-performing content, and launch our first regular monthly giving programme.
-
Digital optimisation: Use data (Mailchimp, Google Analytics) to track ROI, optimize website "Action" pages, and ensure a frictionless, mobile-first donation experience.
-
Strategic growth: Contribute to the wider development of the charity, including our business planning and stakeholder relationships.
This role is fixed-term because this is the first time we are developing this work, with support from a restricted, time-limited grant. If by the end of the first year it is clear that the role brings significant value to the charity, we will be looking to secure alternative funding and extend the contract.
What we're looking for
This is an ideal opportunity for a marketing or communications professional who is creative, strategic, and confident in their ability to grow communities. We are looking for someone with:
-
Experience: At least 3 years in marketing or campaigning, with a proven track record of driving digital actions, building communities, or hit fundraising targets.
-
Tech savvy: Confidence mapping user journeys, segmenting audiences, and using data to iterate digital strategy.
-
Communication: Exceptional copywriting skills with the ability to translate complex policy or legal concepts into compelling, human stories.
-
Mindset: A fundraising growth mindset, a proactive attitude, and a deep commitment to migrant rights and economic justice.
-
Desirable: Lived or learned experience of the issues facing vulnerable migrants, or knowledge of a language other than English.
Even if you don’t tick every single box, if you share our values and trust your ability to make a positive contribution, we highly encourage you to apply.
Why join us?
-
Generous leave: 32 days annual leave (28 days + Birthday Off + 3 days Christmas closure).
-
Great benefits: 5% employer pension contribution, 20 weeks enhanced parental pay, and enhanced sick pay (up to 28 days).
-
Growth & learning: A dedicated professional training budget to help you upskill.
Work Rights Centre is a charity dedicated to helping migrants and disadvantaged Britons access employment justice
The client requests no contact from agencies or media sales.
About us
Legacies account for over two thirds of the RNLI’s annual income today and will continue to be a vital fundraising stream for many years to come. Our stewardship offering is evolving. Creating meaningful and personal connections with those who choose to support us with a gift in their Will is what can set us apart from others.
In this role, working alongside your peer, you’ll be responsible for leading and inspiring our Engagement team, with a particular focus on how we steward and grow high-value legacy relationships. You will line manage up to five individuals who deliver both stewardship and awareness activity across their regions, ensuring our supporters receive a seamless and personalised experience and our volunteers are equipped to talk about gifts in Wills.
You’ll collaborate closely with colleagues across Legacy Marketing & Administration, Philanthropy and Regional Engagement teams to ensure we take a more proactive, insight-led approach to identifying and supporting high-value pledgers. Working with your peer, you will shape the culture and direction of the team, ensuring focus, consistency and delivery across a range of key projects.
Your role
As a Senior Legacy Engagement Manager – Stewardship and Blended Giving, you will focus on:
- Inspiring and managing the team, working in partnership with the other Senior Legacy Engagement Manager, to deliver a world-class stewardship programme for legacy supporter
- Leading the development of a more structured, insight-led stewardship approach, ensuring clarity on when a personalised, relationship-led approach adds the most value
- Supporting and guiding Legacy Engagement Managers to prioritise and build relationships with supporters most likely to leave significant gifts
- Driving a more proactive approach to identifying and engaging high-value legacy supporters, moving beyond passive acquisition routes
- Playing a key role in developing our Blended Giving approach, working closely with the Philanthropy team to connect legacy and major giving opportunities
- Collaborating with colleagues across the organisation to deliver a seamless, supporter-centric experience that secures and grows long-term income
- Using insight and data to continuously evaluate and improve our stewardship approach, identifying opportunities to enhance supporter experience and value
- Contributing to the wider legacy strategy, helping evolve our approach to meet new opportunities and challenges
About you
As an experienced fundraising or engagement leader, you’ll be comfortable building meaningful relationships with supporters, working collaboratively across teams and inspiring others to deliver excellent stewardship.
To be considered for this role, you’ll need to have:
- Strong leadership experience, including managing and motivating a geographically dispersed team and driving performance
- Demonstrable experience in managing high-value relationships, including stewardship of major donors or legacy pledgers
- Experience of developing and delivering personalised engagement approaches that drive long-term value
- Proven ability to use insight and data to inform decision-making and prioritisation
- Experience of working across teams to deliver integrated approaches, ideally including exposure to both legacy and major giving
- Ability to influence a wide range of stakeholders and drive change in a complex organisation
- Strategic thinking skills, with the ability to translate strategy into clear, practical delivery
- A valid driving licence
For more information and to apply, please visit our jobs page.
Closing date: 14 June 2026.
Interview date: w/c 22 June 2026 (on Teams).
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity for a dynamic communications lead to shape and deliver impactful communications, marketing, and engagement strategies that amplify the charity’s brand, strengthen stakeholder engagement, and advance its mission to improve social mobility for young people.
Communications and Marketing Manager
The Charity
We're on a mission to help 50,000 young people aged 9-24 years increase their social mobility by 2027. We've already supported 43,000, and we need your expertise to help us to do more. Our proven programmes inspire and mentor young people to increase their fi nancial independence, social mobility and create happier, safer communities. We believe in a world where no-one’s background ever holds them back.
Main Purpose of the Role (Sole Lead)
Strategy & Leadership
- Lead all communications activities, marketing, and engagement strategies.
- Monitor and evaluate strategy effectiveness with KPIs, ensuring brand consistency and report to the leadership team and Board of Trustees.
Marketing & PR
- Drive brand visibility and profi le-raising initiatives by establishing deep-rooted connections with key media influencers and journalists.
- Prepare charity spokespeople for media appearances.
- Create marketing assets that attract, engage, and retain new business.
- Social Media: Create and execute dynamic strategies to grow engagement.
Stakeholder Engagement & Events
- Draft and publish Quarterly board reports, annual reports and other documents.
- Oversee and deliver high-quality event communications.
- Plan and create engaging newsletters and appeals.
- Source and develop compelling stories from stakeholders.
Digital Campaigns & Management
- Website: Develop and update produce high-quality, engaging content.
- Create SEO Strategy, tracking performance and updating website content.
Skills Required
- Ability to think strategically, manage goals, and develop and implement Communications and Marketing strategies.
- Creative fl air and strong communication skills, both oral and written, including the ability to draft high-quality documents for a range of audiences
- Strong interpersonal and infl uencing skills, with the ability to form positive relationships at board level and people from a range of backgrounds
- Enthusiastic and self-driven, able to think quickly, plan and act independently
- DE&I understanding an advantage
Benefits
Hybrid Working
25 days holiday plus bank holidays
Pension
The client requests no contact from agencies or media sales.
We have an opportunity for a Supported Living Service Manager to lead two well-established supported living services, supporting around eight adults with learning and physical disabilities.
This is a hands-on leadership role focused on delivering high-quality, person-centred support while maintaining strong standards of compliance and team performance.
You will:
- Lead and develop staff to deliver safe, respectful and outcome-focused support
- Ensure services are fully compliant with CQC expectations
- Promote independence, choice and meaningful daily activity
- Build a positive, stable and well-performing team culture
- Continue to develop services in line with individual needs and organisational standards
At PLUS, you will be supported by industry-leading digital systems covering care planning, medication, health delivery, training and communication. These systems reduce administrative burden and allow you to spend more time leading your team and focusing on the people you support.
About You
We are looking for a confident and values-driven manager who can combine practical leadership with strong standards.
You will:
- Have experience managing or developing supported living services
- Be confident leading teams and maintaining high standards of care and compliance
- Have good knowledge of:
- CQC regulations and expectations
- The Mental Capacity Act (2005) and DoLS
- Hold (or be working towards) a Level 5 Diploma in Leadership for Adult Care
You will also:
- Lead by example and take ownership of your services
- Build strong relationships with staff, service users and families
- Focus on outcomes and independence, not just processes
About PLUS
PLUS is a values-driven organisation supporting adults with learning disabilities to live independent and fulfilling lives in the community.
We focus on delivering real outcomes, helping people to build confidence, maintain independence and take part in everyday life.
Benefits
- 33 days annual leave (including bank holidays)
- Pension scheme
- Employee Assistance Programme
- A supportive and accessible senior leadership team that works closely with Service Managers to resolve challenges and drive practical solutions
- Modern digital systems that streamline administration and support high-quality care delivery
We have an opportunity for a Supported Living Service Manager to lead two well-established supported living services, supporting around eight adults with learning and physical disabilities.
This is a hands-on leadership role focused on delivering high-quality, person-centred support while maintaining strong standards of compliance and team performance.
You will:
- Lead and develop staff to deliver safe, respectful and outcome-focused support
- Ensure services are fully compliant with CQC expectations
- Promote independence, choice and meaningful daily activity
- Build a positive, stable and well-performing team culture
- Continue to develop services in line with individual needs and organisational standards
At PLUS, you will be supported by industry-leading digital systems covering care planning, medication, health delivery, training and communication. These systems reduce administrative burden and allow you to spend more time leading your team and focusing on the people you support.
About You
We are looking for a confident and values-driven manager who can combine practical leadership with strong standards.
You will:
- Have experience managing or developing supported living services
- Be confident leading teams and maintaining high standards of care and compliance
- Have good knowledge of:
- CQC regulations and expectations
- The Mental Capacity Act (2005) and DoLS
- Hold (or be working towards) a Level 5 Diploma in Leadership for Adult Care
You will also:
- Lead by example and take ownership of your services
- Build strong relationships with staff, service users and families
- Focus on outcomes and independence, not just processes
About PLUS
PLUS is a values-driven organisation supporting adults with learning disabilities to live independent and fulfilling lives in the community.
We focus on delivering real outcomes, helping people to build confidence, maintain independence and take part in everyday life.
Benefits
- 33 days annual leave (including bank holidays)
- Pension scheme
- Employee Assistance Programme
- A supportive and accessible senior leadership team that works closely with Service Managers to resolve challenges and drive practical solutions
- Modern digital systems that streamline administration and support high-quality care delivery
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Senior Corporate Fundraising Officer
Reporting To: Senior Corporate Partnership Manager
Location: Hybrid working, with a mix of home and minimum 1 day per week in West London office
Salary: £31,500 per annum
We aim to be transparent about remuneration at MHI. As a charitable organisation, salaries for this role are predetermined and not negotiable. Please consider the advertised salary before applying.
Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch
Contract: Permanent
Benefits:
- 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Enhanced salary sacrifice pension scheme;
- Private health insurance after completion of probation;
- Eligibility for a Blue Light discount card.
Closing Date: 26th June 2026 at 5pm. We reserve the right to close the job advert early if we receive a high number of applicants.
Click Here for the full Candidate Pack for this role.
Job Summary
Working closely with the Senior Corporate Partnership Manager, this role will support the delivery of high value corporate partnerships, including stewardship and engagement activities, as well as business development, identifying opportunities with aligned brands and up-coming charity of the year applications, to develop new corporate partnerships. The role is offered on a hybrid basis, with one day a week in the office in West London, and expectation to attend partner events where required.
You will be a creative, organised and reliable individual, ideally with experience in a fundraising team, supporting corporate partnerships or community fundraising. An excellent communicator, able to manage your time effectively and build good working relationships, you will support the Income team to deliver and secure corporate partnerships, working with colleagues across the charity to identify opportunities for engagement.
Key Responsibilities
- Support with high value corporate partnerships, including the delivery of employee engagement activities and communications, fundraising events and challenges
- Manage a portfolio of corporate partnerships, delivering first class stewardship and identifying and maximising opportunities for wider engagement
- Support the Senior Corporate Partnerships Manager to steward and engage partners and prospects, including thought leadership, communications, events, volunteering and fundraising activities
- Support with business development, utilising Salesforce, Pearlfinders and LinkedIn to identify and track opportunities
- Support the Senior Corporate Partnership Manager to create proposals, offers and presentations for new and existing partners
- Support with challenge events, including fostering corporate participant journeys, organising cheer points, being familiar with various fundraising platforms, coordinating event logistics, resources, and post-event wrap-up reports
- Support with stewardship of a select few high-value donors and ambassadors throughout their fundraising challenges, helping to deliver an engaging, bespoke and positive supporter experience
- Manage team administration, including merchandise orders
- Build excellent stakeholder relationships, keeping key contacts updated and ensuring partnership renewals
- Work with Commissioned Partnerships and Trust and Foundations colleagues to identify cross and upsell opportunities
- Work with the Marketing & Communications team to promote challenge events, secure spaces and identify opportunities for our corporate partners to get involved
Person Specification
Essential Criteria
- Minimum of 2 years’ experience developing and managing corporate partnership relationships.
- Proven ability to write compelling, creative, and tailored partnership proposals.
- Strong presentation and communication skills, including delivering pitches to external stakeholders.
- Demonstrable experience identifying, developing, and securing new business opportunities.
- Flexibility to support at challenge events, office fundraisers and awareness campaign activities.
- Ability to contribute and help develop creative ideas for challenge events and awareness activities.
- Ability to work proactively and manage multiple partnership opportunities simultaneously.
- Strong organisational skills with attention to detail and ability to meet deadlines.
Desirable Criteria
- Experience using CRM or database systems to manage partnerships and supporter information.
- Experience supporting or managing challenge event participant journeys
- Experience reporting on partnership performance and impact.
- Ability to analyse partnership trends and identify growth opportunities.
- Experience working within the charity or not-for-profit sector.
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks.
We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally.
The client requests no contact from agencies or media sales.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
We are recruiting for a Senior Supporter Care Officer to join our team at Mind.
Mind's Supporter Care Team play a vital role in ensuring that we deliver an outstanding customer service to supporters and the general public, guaranteeing an excellent experience with Mind, leaving our supporters feeling valued and committed to our cause.
You will work closely with the team manager as well as two other Senior Officers, and 6 Co-rdinators. You will directly line manage 3 Co-ordinators, ensuring work is completed within SLAs, supporting with coaching and ensuring high quality standards are achieved by working with individuals to develop and improve whilst always keeping supporters at the heart of what we do.
Engagement and communication is key to this role and will require someone who has significant line management experience and who is above all else, compassionate, resilient and who thrives in a busy, customer facing environment.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
The post holder will:
-Line manage 3 Co-ordinators and support the whole team to ensure timely, high quality communications with supporters and the general public.
- Monitor quality and provide structured feedback on performance, creating bespoke development plans with team members.
- Support the management team with complaint handling and resolution, responding to complex emails and acting as an escalation point for Safeguarding concerns identified during team interactions (it is essential the post holder has Safeguarding experience)
-Create process notes, ensuring the team are briefed on upcoming activities and that templates and FAQs are up to date.
-Lead on and participate in team wide projects to utilise AI and other technology to improve supporter experiences
- Act as first line of support for the team on a day to day basis to resolve real time queries
-Foster strong relationships with the fundraising teams we work closely with, helping ensure events and activities are successful and engagement opportunities maximised.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
This role sits witin the exciting Strategic communications team.
We help tell Mind's story and bring it to life. We work with teams across the organisation, helping plan and manage communications so we can deliver the right work, at the right time.
We run marketing campaigns for Mind's corporate partners, retail shops and key programmes.
Together, we work to make sure Mind's message is clear, joined up and has the greatest possible impact.
Team information
Join us as a senior marketing campaigns officer to deliver impactful, multi-channel campaigns acros physical activity & mental health , and trauma-informed support for young people.
The contract is for 13 months. The salary is £41,242 (includes London weighting)
This role will:
-use innovative marketing techniques
-lead PR and media opportunities
-collaborate with partners
- drive engagementwith your target audiences.
-manage end-to-end campaign delivery (budgets, timelines, KPIs and risk) and use insight to optimise performance.
This role requires a strong commitment to inclusive, anti-racist and trauma-informed practice. We also make sure our campaigns are co-designed with people with lived experience.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
The post holder will:
-Plan and deliver multi-channel marketing for Mind's physical activity & mental health work, creating impact across the sector - from grassroots to elite sport They will also look after media and PR activity as well as the development of programme materials. The role will also be expected to maximise athlete and celebrity involvement.
-Plan and deliver multi-channel marketing for Mind's trauma-informed young people programme. They will create compelling content that drives awareness, engagement and action. They will deliver against clear KPIs. This includes reaching 100,000 young people (11-24) with trauma information.
-Across both programmes, this role will manage campaign delivery (timelines, budgets, KPIs and risk), track performance and use insight to improve results,
-Our trauma informed support programme is funded by Mind corporate partners. Our physical activity programme is funded by corporate partners and Sport England. Working collaboratively with partners will be an essential part of the role.
-This role must promote inclusive, anti-racist and trauma-informed practice. They need to make sure campaigns reach priority audiences and are co-designed with people with lived experience.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



- Reports to: Director of Fundraising & Partnerships
- Hours: Full time with flexible hours. Core hours are 10am to 4pm.
- Contract length: 13 months, starting in mid-July 2026.
- Location: Hybrid. London (Embankment) two days per week and remote working.
Benefits:
- 25 days annual leave, UK bank holidays and one volunteering day a year, one day for moving home
- A highly competitive pension (up to 11% employer contribution for 5% employee contribution)
- Private health insurance, eye tests and medical checks
- Flexible working: core hours from 10am to 4pm with a minimum of two days spent in the office in London each week (Wednesdays and Thursdays)
- 24/7 access to counselling and wellbeing resources through our Employee Assistance Programme
- Income protection insurance and life assurance
- Cycle to work scheme, season ticket loan and gym membership loan
- Free access to The Economist content, including an online subscription, our range of apps, podcasts and more
ABOUT US
The Economist Educational Foundation is a fast-growing charity on a mission to ensure that every child is empowered to think critically and communicate effectively about the world’s most complex current issues.
Last year, 10,800 teachers downloaded Topical Talk lessons, reaching 532,000 children in over 86 countries. We are on track to double this number, reaching over 1 million school children by the end of this academic year.
Topical Talk helps children join inspiring discussions about the news by providing:
- Topical Talk Headlines – award-winning teaching resources for classroom discussions about global news stories
- Topical Talk Festival – the world’s biggest news festival for young people
- Leadership for Change Prize – child-led solutions to complex global issues
- Community partnerships – support and training for teachers via partnerships with Multi-Academy Trusts in the UK and School Districts in America
Our programme has received international recognition, including from HundrED as one of the top 100 education initiatives, from UNESCO as a winner of the Global Media and Information Literacy Awards 2022 and from the Money And Inclusion Awards (MAIA) for best content in 2025.
THE ROLE
We are looking for a highly organised and proactive Senior Fundraising Officer to join our team on a fixed-term contract.
Working closely with the Director of Fundraising and the Senior Fundraising Lead, you will ensure our high-value corporate partnerships run smoothly, our high-net-worth events are a success and our external pitches are sharp and well-researched.
This role offers a fantastic opportunity to develop your hands-on experience across corporate, trusts and foundations and individual giving within a fast-growing charity backed by a globally recognised brand.
RESPONSIBILITIES
Research and opportunity generation
- Support the team by researching and keeping abreast of new funding opportunities across trusts, foundations, and corporate prospects.
- Compile background research to help the team evaluate and pursue new business leads.
Funding applications and pitch support
- Assist the Senior Fundraising Lead and Director of Fundraising with writing funding applications.
- Help structure and draft compelling pitch documents to support the team’s new business goals.
- Design and adapt templates for various fundraising documents and pitches.
Partnership coordination
- Take ownership of the day-to-day coordination of our corporate and institutional partnerships, ensuring exceptional donor care and seamless communication with external stakeholders (e.g., tracking partnership metrics, coordinating meetings, monthly data reporting and managing external communications).
- Deliver external logistics, such as school visits and workshops for corporate partners.
- Draft and prepare comprehensive reports for funders, while managing and responding to all ad hoc requests efficiently.
Fundraising operations support
- Be a key, dependable member of the team, supporting various fundraising work streams to ensure targets are met and team effectiveness is maximised.
- Draft supporter newsletters for our donor communications.
- Coordinate in-person and online events (e.g., roundtables, fireside talks).
REQUIRED SKILLS, ATTRIBUTES AND EXPERIENCE
Skills and attributes
- Organised: You can manage multiple tasks and deadlines across different projects and teams.
- Compelling communicator: You can write with clarity and warmth, tailoring your tone to engage corporate partners and institutional funders.
- Team player: You are a positive, helpful presence who is motivated by helping others succeed and willing to lend a hand whenever the team needs you.
- Reliable: You are disciplined with deadlines and act as a dependable anchor for the team, managing requests with consistency.
Experience
You must have:
- Fundraising experience: Experience working and/or volunteering in a fundraising capacity.
- Pitch and proposal support: Proven ability to write funding applications, grants, or persuasive pitch documents.
- Task management: Experience managing multiple tasks or priorities effectively, whether in a work, volunteer, or educational setting.
- Professional communication: Experience communicating clearly and professionally in person, via email and phone.
- General IT proficiency: Experience using standard office software (such as Microsoft Office and Google Workspace) and a readiness to learn new digital tools.
You might have:
- Research skills: An ability to conduct thorough background research to identify new potential funding opportunities.
- Events and logistics: Experience helping to coordinate events (virtual or in-person), including handling bookings and catering.
- Coordination experience: Experience in a support, coordination, or customer-facing role within a charity, sales, or account management environment.
We’re particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background.
We enable disadvantaged children to build essential critical-thinking and communication skills through inspiring discussions about the news.
The client requests no contact from agencies or media sales.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
?
ABOUT THIS OPPORTUNITY
We are looking for a Senior IT Technician to oversee IT support services and project-related activities across a number of our successful secondary academies in Greenwich, Bexley, Thurrock and Havering.
As a roaming technician, you will provide flexible support to cover short-term absences, vacancies, or to offer additional assistance as needed. This approach ensures the continued delivery of high-quality, ITIL-aligned IT services to our customers.
You will be providing support to Harris Academy Falconwood, Harris Academy Greenwich, Harris Academy Riverside, Harris Academy Rainham and Harris Rainham Sixth Form, Harris Academy Chafford Hundred, and Harris Academy Ockendon.
?
MAIN AREAS OF RESPONSIBILITY
Your responsibilities will include:
- Providing high-quality technical IT support, advice and guidance to staff, students and head office employees where necessary
- Ensuring IT Support needs are logged appropriately on the Service Management system, retaining ownership of IT support tickets and ensuring users are kept updated
- Ensuring that IT support tickets are resolved within the target resolution time
- Re-routing and/or escalting IT support tickets to the appropriate team as necessary
- Identifying, implementing and documenting workarounds for desktop related problems within the Knowledgebase.
- Identifying recurring IT incidents and performing root cause analysis to identify the underlying cause
- Notifying key contacts within the Federation and Academies under your care on detection of a major incident affecting the service or our ability to deliver a service
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- Excellent spoken and written communication skills
- Self motivation, with a can-do attitude and a strong commitment to delivering results on time and to a high quality in a fast paced, constantly changing environment
- The ability to self-manage, organise, and prioritise tasks and work under pressure during troubleshooting and problem-solving.
- Flexibility, adaptability and the capability to handle the various pressures and demands associated with this highly customer focussed ICT support role.
- Good knowledge of Microsoft products, including Office 365 and SharePoint, Apple OS and other desktop related software products. Excellent troubleshooting and resolution skills, backed by a clear, analytical approach to problem solving.
- The ability to react quickly and effectively to issues and opportunities.
For a full job description and person specification, please download the Job Pack.
?
APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
?
WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

