Senior community development worker jobs

Airplay is a national youth work programme delivered on behalf of the RAF Benevolent Fund (RAFBF). It provides engaging, supportive, and fun opportunities for children and young people from RAF families.

The programme includes: Airplay Youth Clubs for ages 8–18, Ben Clubs for children aged 5–7 & Airplay Connect, a digital platform supporting young people across the RAF community.

Delivered by OneYMCA through a partnership of eight YMCAs and in collaboration with the RAF People and Families team, Airplay supports young people who may face unique challenges, including frequent relocations. The programme offers consistency, a safe space, and access to high-quality activities and facilities.

Your Role: This is a Lead Youth Worker Role - the job description says "Assistant Station Youth Worker" - Reporting to the Senior Station Youth Worker at RAF Brize Norton, you will support the delivery and coordination of a wide range of outreach and centre-based youth work activities for young people aged 5–18, in line with the Airplay Handbook.

The role will involve delivering evening sessions, occasional weekend work, and daytime activities during school holidays

Key Responsibilities:

• Plan and deliver engaging activities for young people aged 5–18 in line with programme strategy and principles.
• Deliver and sustain a diverse programme of outreach and centre-based youth work
• Work collaboratively with YMCA colleagues, RAF personnel, and external partners to support young people effectively
• Maintain accurate records to support monitoring, evaluation, and reporting of outcomes
• Contribute to achieving Key Performance Indicators (KPIs) and service objectives
• Support sessional staff, volunteers, and casual youth workers to ensure a high-quality, engaging service

Essential Criteria

• Experience working with children and young people from diverse backgrounds
• Full driving licence and access to a vehicle
• Flexible, adaptable approach to engaging young people with varying needs
• Enthusiasm for youth work, with the ability to act as a positive role model
• Ability to work independently, using initiative and problem-solving skills
• Strong verbal and written communication skills
• Team player with the ability to collaborate effectively with internal and external partners
• Good IT and numeracy skills, including Microsoft Office and willingness to learn new systems
• Desirable - Level 3 qualification in Youth Work or a relevant transferable qualification
• Experience in outreach work to engage young people in programmes or services
• Child Protection/Safeguarding Level 2 (or equivalent)

Further information is available in the full Job Description!

Please note that we are unable to offer visa sponsorship and can only accept applications from individuals who already have the right to work in the UK.

As some roles involve working with vulnerable people, a Basic or Enhanced DBS check may be required following a conditional job offer.

We welcome applications from all suitably qualified candidates. If you have applied for a similar role within the last 6 months and were unsuccessful, please consider whether your experience has significantly developed before reapplying.

One YMCA is committed to providing reasonable adjustments throughout the recruitment process. Please let us know in advance if you require any adjustments to support your application.

We are an inclusive organisation that promotes equality of opportunity for all. We welcome applications from people of all backgrounds and are committed to building a diverse workforce with a wide range of skills, experiences, and abilities

This is a  Part Time role.
Hours per week: 21
Working Pattern: The role will involve delivering evening sessions, occasional weekend work, and daytime activities during school holidays

Interviews on June 23rd 

Salary: £39,000–£42,000 per annum (£65,000–£70,000 FTE equivalent) 

Contract: Permanent – Part time, 3 days a week 

Location: London or Birmingham 

Working pattern: Hybrid. Cross-region travel up to twice a month for in-person SMT meetings. 

Envision is at an exciting moment. Our programmes are working, our partnerships are growing, and our team cares deeply about getting it right. What we need now is someone to help us build the infrastructure to match our ambition – reaching and impacting more young people from less-advantaged backgrounds across London, Birmingham and Bristol. 

As our Chief Operating Officer, you will join our Senior Management Team and take clear ownership of Envision's finance, compliance, HR governance, and operational efficiency. This is a newly defined role – created to give the function the senior leadership it needs and to free the CEO to focus on external leadership, fundraising, and strategy. 

You will join an SMT of four, working alongside the Director of Programmes and Impact and the Director of Philanthropy and Partnerships, led by the CEO. It is a collegiate team that operates with a high degree of mutual trust and collective ownership – and we are looking for someone who is as comfortable in a strategic conversation about Envision's future as they are reviewing a set of management accounts. 

Key Responsibilities 

• Play an active role in SMT – contributing operational and financial insight to organisational planning, strategy development, and decision-making alongside the CEO and senior leadership team. 

• Lead finance oversight and board reporting: overseeing monthly and quarterly management accounts, leading the annual budget-setting process, owning the audit cycle, and preparing papers for the Finance, Audit and Risk Governance (FARG) Committee. 

• Own HR policy and governance: maintaining Envision's HR framework, handling complex employee relations matters, and overseeing the full employee lifecycle with execution led by the Business Admin and Finance Officer. 

• Line manage the Finance Manager and Business Admin and Finance Officer, providing clear direction and developing a high-performing team. 

• Lead operational improvement: conducting a review of processes and systems, building a live improvement register, and implementing agreed changes through to completion – not just to proposal. 

• Explore and pilot AI and automation tools for high-friction tasks. Genuine curiosity and willingness to experiment matters more than technical expertise. 

• Hold compliance and risk governance oversight – GDPR, Health and Safety, regulatory filings – ensuring a clear calendar of requirements is owned and met. 

Essential Experience, Knowledge and Competencies 

• Qualified or part-qualified accountant (ACA, ACCA, CIMA or equivalent), or demonstrable equivalent finance expertise. 

• Proven experience in a senior operational leadership role with finance oversight responsibility. 

• Experience of audit management and board-level financial reporting. 

• Track record of leading and developing small teams. 

• Working knowledge of GDPR and charity compliance obligations. 

• Demonstrable ability to operate at a strategic and governance level 

• Experience leading operational process or systems improvement, from diagnosis through to implementation. 

• Active interest in AI and automation tools, with a practical approach to exploring and applying them. 

• Commitment to Envision's vision, mission and values and ability to work well in, and contribute to, our organisational culture. 

Envision actively encourages applications from those from Black and Minority Ethnic backgrounds and from socio-economically disadvantaged backgrounds, as they are currently under-represented in our organisation. We seek to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. Envision graduates will be guaranteed a first-round interview. 

Please note: we are unable to support visa applications and therefore applicants must have the right to work in the UK. 

To apply, please apply through CharityJob.

Closing date for applications- Wednesday 10 June (midnight) 

Round 1 interviews (online) : Thursday 18 June 

Round 2 interviews (in person- London): Thursday 25 June 

We will only be contacting candidates who have been shortlisted for interview. The safety and wellbeing of the young people we work with is paramount at Envision. Successful candidates will be subject to a full Enhanced DBS check and reference checks. All new staff must attend safeguarding training during their induction period. 

The National Youth Agency is looking for a Programme Governance Lead.

Programme Governance Lead
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £55,000 - £65,000 per annum (dependent on experience and qualifications)
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

We are looking for Programme Governance Lead to manage and oversee the successful delivery of all programmes/projects within the Programmes Directorate by establishing and leading consistent governance and assurance. The postholder will strengthen programme governance, reporting and risk management ensuring programmes are delivered by agreed methodologies and in a consistent manner.

Key Responsibilities

As our Programme Governance Lead, you will:

• Define, implement and maintain an agreed methodology for programme/project lifecycle governance.
• Chair programme/project boards and ensuring decisions, and actions are documented and actioned.
• Identify risks, issues and dependencies which are not captured by Programme Portfolio Leads. Ensure consistent risk management across projects and programmes. Proactively identify cross-programme/project risks and issues (including those not visible to project/programme leads), implement mitigations, and escalate risks/issues to the Director of Programmes and COO as required. Assess programme/project risks against the NYA risk register and update the register accordingly.
• Produce and present monthly programme governance reports at the Directorate Programme Board, providing clear portfolio-level insight (milestones, deliverables, RAG status, KPIs, benefits, and financial/resource assumptions) to enable effective senior decision-making and assurance.
• Design and run governance routines (e.g., project start-up, weekly/monthly reviews, decision logs, change control) and support high-quality papers and actions for directorate governance forums; ensure timely escalation of material risks, issues and decisions to the COO.
• Support teams to evidence compliance with funder/contractual requirements; ensure appropriate documentation, approvals and version control are in place and accessible.
• Implement and maintain a robust lessons-learned process (during and post-delivery) and ensure findings are integrated into future programmes/projects through updated standards, templates, training and assurance checkpoints.

Why Work for NYA?

• NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

Closing date: 23:59 Friday 3rd July 2026.
N.B. We would encourage you to apply as soon as possible as we may close the vacancy early if we receive a sufficient number of suitable applications.
Interviews: W/C 13th July OR W/C 20th July

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.

No agencies please.

We are seeking a strong and motivated leader, who is passionate about seeing lives transformed, to become our Head of Services (Programmes). In this strategic senior role, you will work closely with the Chief Executive Officer to provide stable leadership to staff and residents in the delivery of the day-to-day leadership of the organisation and residential addiction recovery / resettlement programmes. As a key member of the senior leadership team, you will help lead and motivate the organisation through transformational change to more effectively and sustainably deliver our mission – to help those affected by addiction to heal, transform, and thrive.

Outstanding communication, interpersonal, and relationship-building skills are essential. As a Christian charity, we bring our faith to the work we do and the men we work with, so you will be someone with a deep-rooted Christian faith, able to lead and inspire others in their own faith journeys, seeking the guidance of the Holy Spirit in all key decisions. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

Your role, in this committed team of 40+ staff, requires balancing management responsibilities alongside a more hands-on approach, including significant contact with our residents. Seeing them undergo the process of transformation, with all the joys and challenges that entails, is what makes our work worthwhile – a tremendous encouragement.

To apply: Please view the full job description and person specification. When you’re ready to apply, click the ‘Apply now’ button to begin your online application, submitting a covering letter, CV and screening question.

For an informal conversation about the role, please contact CEO, Maarten Fontein or Administration Manager, Sue Hedger - contact details on our website, which is currently under development.

Closing date: 23.30 Sunday 14th June 2026

At Base71 Youth Zone, we believe every young person deserves access to a safe, welcoming and inspiring place where they can have fun, feel supported and realise their potential. Since opening our doors, we have already welcomed nearly 8,000 young people, creating opportunities for them to build confidence, develop friendships and access life-changing experiences.

We are now looking for an outstanding Head of Youth Work & Partnerships to help lead the next stage of our journey. This is an exciting opportunity to shape and develop our universal youth work offer, inspire and lead our delivery teams and strengthen partnerships across Barnsley to ensure young people receive the very best support and opportunities.

About the Role

This is a rewarding senior leadership role for an experienced and passionate youth work professional who believes in the transformative power of youth work and the potential of every young person.

We are looking for someone who can lead with energy, creativity and purpose — someone who is ambitious for young people and motivated to create outstanding experiences that help them thrive. You will lead a dynamic team of Youth Workers, Managers and volunteers, creating a culture that is inclusive, supportive and focused on high-quality delivery. With a hands-on and solutions-focused approach, you will bring fresh ideas, drive innovation and ensure young people remain at the heart of everything we do.

No two days at Base71 are ever the same. You will oversee a wide-ranging youth work programme across Junior, Senior, Inclusion and Holiday Club provision, ensuring our offer remains engaging, safe and responsive to the needs of young people. Alongside operational leadership, you will build meaningful partnerships with schools, community organisations, funders and key stakeholders, helping to strengthen the impact and reach of Base71 across the borough.

As part of the Senior Leadership Team, you will also contribute to the strategic development and future growth of Base71, helping to shape a Youth Zone where young people feel safe, valued, supported and inspired to achieve their full potential.

About You

We are looking for someone who is:

• Passionate about empowering young people
• An experienced leader within open-access youth work, community provision or a similar setting
• Skilled in developing and motivating high-performing teams
• Confident in leading safeguarding processes and responding to complex situations
• Experienced in partnership development and stakeholder engagement
• Organised, resilient and able to manage competing priorities effectively
• Committed to equity, diversity, inclusion and amplifying young people’s voices

 You Will Have Experience Of:

• Leading youth programmes for diverse young people aged 8–19, including up to 25 for young people with additional needs or disabilities
• Safeguarding leadership, ideally as a Designated Safeguarding Lead
• Building strong relationships and communicating effectively with a wide range of audiences
• Managing staff performance, rotas, budgets and operational delivery targets
• Understanding the challenges facing young people today and the role youth work plays in improving outcomes
• Holding a relevant degree-level qualification or equivalent experience, ideally supported by a youth work qualification

To Apply:

To apply, please email a CV and cover letter (no more than two pages) in response to the
person specification and questions below

1. Why do you want to work for us?
2. Looking at the person specification, briefly describe how your skills and experience
(including any lived experience) make you a good candidate for this role. (200 words
max)
3. How would your previous experience support you to be a strong leader at Base71? (200
words max)
4.How you demonstrate your commitment to fairness, equity and respect.
5.Confirmation you are eligible to work in the UK (the successful candidate will be required
to provide documentary evidence before a job offer confirmed).
6.Any reasonable adjustments we can make to assist you in your application or the
selection process.
7.This role will be based in the Youth Zone and therefore require an Enhanced DBS.
a.Do you have any unspent conditional cautions or convictions under the Rehabilitation
of Offenders Act 1974?
b.Do you have any adult cautions (simple or conditional) or spent convictions that are
not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions)
Order 1975 (Amendment) (Englandand Wales) Order2020

Would you like to shape the future of people leadership across a major national charity? Are you an experienced People Director who has led at senior level in a complex organisation and knows how to turn strategy into delivery? Can you bring the clarity, pace and judgement needed to lead a broad People function spanning operations, talent, reward, workforce planning and people insight?

Reporting to the Executive Director of People and Culture, we are looking for a Director of People to lead and integrate our People function, ensuring we have the right structures, capability and culture in place to deliver our organisational priorities. This is a senior leadership role for someone who has already operated at Director level, with direct experience of leading and managing a senior People/HR team. You will bring strong experience from a charity or not-for-profit organisation or a personal connection to the Armed Forces Community through service, family or lived experience.

We will only be considering candidates who are able to evidence the following criteria. Please See the Job Descriptions for more information:

- CIPD qualification at MCIPD or FCIPD level.
- Operated at Director level, with responsibility for leading a People/HR function in a complex organisation.
- Directly leading and managing a senior People/HR team.
- Significant experience working within a charity/not-for-profit organisation or a personal connection to the Armed Forces Community (serving, veteran, reservist, spouse/partner or family member).
- London-based, hub worker (2 days per week in London).

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

In this role, you will:

- Lead the organisation’s People strategy, ensuring alignment with wider organisational priorities and future capability needs
- Oversee a full People function including HR operations, business partnering, talent, reward, learning and people data
- Act as a key advisor to the Executive team on workforce planning, organisational design, change and people risk
- Build strong leadership capability across the organisation and ensure managers are equipped to lead their teams effectively
- Use data, insight and evidence to shape decisions and improve organisational performance

This is a high-impact leadership role where you will have the opportunity to shape how we attract, develop and retain our people, while strengthening leadership capability and driving a consistent, high-quality people experience across the organisation. You will be joining at a time where there is real focus on building for the future, giving you space to influence, modernise and make a visible difference.

You will be contracted to our Haig House hub, with a minimum expectation of two days per week working in person at the hub. Please note that this in-person requirement is non-negotiable. Outside of these days, there is flexibility to work remotely/from home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Deputy Diocesan Safeguarding Officer

The Diocese is seeking an experienced and committed safeguarding professional to join the Diocesan Safeguarding Team as Deputy Diocesan Safeguarding Officer.

Position: Deputy Diocesan Safeguarding Officer

Location: Hove/Hybrid

Salary: £49,536 per annum

Hours: Full-time (flexi time available)

Contract: Permanent

Closing Date: 5th July 2026

Interview Date: Hove on 30th July 2026.

About the Role

This is a pivotal leadership role, offering an opportunity to shape and strengthen safeguarding practice across a large and diverse diocese. You will play a key part in ensuring the safety and wellbeing of children, young people and adults, while supporting parishes, clergy and diocesan colleagues to uphold the highest safeguarding standards.

Key duties include:

• Lead and manage safeguarding casework across the Diocese, ensuring compliance with national Church of England safeguarding standards and statutory guidance
• Provide line management and supervision to the team of Assistant Diocesan Safeguarding Advisers
• Oversee triage, risk assessment and allocation of safeguarding referrals
• Manage complex and high-risk cases, working collaboratively with statutory agencies such as police, social care and probation services
• Ensure high-quality case recording, quality assurance and continuous improvement of safeguarding practices
• Act as the Diocesan Safeguarding Officer in the absence of the Director of Safeguarding
• Contribute to training, policy development and the promotion of a strong safeguarding culture

This role involves regular collaboration with clergy, parish safeguarding officers, senior church leaders and external partners across the Diocese.

If you are passionate about safeguarding and want to play a key role in protecting and supporting communities across Sussex, we would love to hear from you.

About You

We are seeking a highly skilled safeguarding professional who can demonstrate:

• Significant safeguarding casework experience and strong knowledge of legislation and best practice
• Experience working with victims, survivors and those who pose risk, and partnering with statutory agencies
• Proven ability to embed good safeguarding practice
• Strong leadership, risk assessment and communication skills
• Ability to manage complex cases, quality assure work and maintain confidentiality
• High integrity, resilience and sound judgement
• Reflective, collaborative and committed to equality and inclusion
• Alignment with the values of the Church of England

You can view full details of the in the job description and person specification when you apply.

About the Organisation

The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.

As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.

What is on offer:

• 28 days of annual leave, plus bank holidays and two privilege days per year.
• Flexi-time and the opportunity to apply to use the DBF’s remote working policy to work from home for part of the week.
• Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%.
• Employee Assistance Programme with access to GP appointments, counselling and financial and legal support.
• Free parking, and the ride to work scheme and development opportunities.

Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.  All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. This role is subject to an enhanced DBS check.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

School Governance and Admissions Officer

The Diocese supports Church of England schools across Sussex, working to ensure every child flourishes.  The vision for education is “Deeply Christian, serving the common good.”

This is a rare opportunity for an experienced governance professional to step into a strategic, system-wide role, influencing governance practice across the large and diverse family of 154 Church of England schools within the Diocese.

Position: School Governance and Admissions Officer

Location: Hove/Hybrid (You will be expected to work at the Hove office at least 50% of the week)

Salary: £30,970 per annum (pro rata FTE £44,242 pa)

Hours: Part-time – 26.25 hours per week (0.7 FTE) - flexi time available

Contract: Permanent

Closing Date: 12 July 2026

Interview Date: Hove on 24 July 2026

About the Role

Reporting to the Diocesan Director of Education, you will act as a trusted adviser and expert, supporting governing bodies, senior leaders and school trusts to deliver strong, effective and values-led governance.

You will work alongside senior leaders and governance professionals as a respected expert in your field, helping to shape governance practice across the Diocese.

There is an expectation that at least 50% of the working week will be spent at the diocesan office at Hove, unless visiting schools.

You will:

• Advise governing bodies, headteachers and trust leaders on governance, compliance and admissions
• Support Multi Academy Trusts in navigating governance and diocesan requirements
• Lead and deliver high-quality training for governors and governance professionals
• Contribute to governance reviews and improvement work in schools
• Translate complex policy into clear, practical guidance
• Build strong partnerships with schools, trusts and local authorities

About You

You’ll bring:

• Strong knowledge of governance frameworks and regulatory requirements
• Experience working with boards, governing bodies or committees
• The ability to build relationships and influence at senior levels
• Confidence in interpreting legislation and applying it in practice

This role would particularly suit Governance Professionals / Clerks looking to move into a strategic advisory role, Governance Leads within Multi Academy Trusts or Local Authority governance officers seeking wider system influence.

You will be expected to support the Christian ethos of Church of England education.

Why join the team?

• A genuinely strategic governance role with system-wide impact
• Opportunity to influence governance across 154 schools
• A supportive and collaborative diocesan team
• Generous pension (15.1% employer contribution)
• A role combining professional challenge with strong social purpose

You can view full details of the in the job description and person specification when you apply.

About the Organisation

The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.

As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.

What is on offer:

• A 0.7 pro-rata entitlement to 28 days of annual leave, plus bank holidays and two privilege days per year.
• Flexi-time and the opportunity to apply to use the DBF’s remote working policy to work from home.
• Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%.
• Employee Assistance Programme
• Free parking, and the ride to work scheme and development opportunities.

Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.  All post holders are expected to share this commitment and to comply with the relevant safeguarding policy.

This role is subject to an Enhanced DBS check, and the post will involve travelling around the Diocese, some evening work and occasional work at weekends.

You may have experience in roles such as Governance, School Governance, Governance Adviser, Governance Officer. 

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Head of Project Delivery

Help provide more safe spaces and support for young people across the UK.

Are you an exceptional project leader who thrives on delivering complex, multi-stakeholder programmes? Do you want your work to make a lasting difference to communities?

We’re looking for a Head of Project Delivery to play a crucial role in bringing new Youth Zones to life—state-of-the-art, multimillion-pound spaces that transform opportunities for young people in some of the country’s most disadvantaged communities.

As an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.

Position: Head of Project Delivery (internally known as Head of Youth Zone Project Delivery)

Location: Hybrid working (2 days a week in either the Bolton or London offices combined with home-working and travel across our Youth Zone network as required)

Salary: £65,000-70,000

Hours: Full-time (37.5 hours/week) – 0.8 FTE can be considered

Contract: Permanent

Benefits: Agile working with flexibility in working hours; 25 days annual leave plus bank holidays (rising to a maximum of 30 days); birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.

Closing Date: 12noon on 10th June We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.

First Stage Interviews (online): 24th June

Second Stage Interviews (in-person at a Youth Zone – location TBC): 2nd July

About the Role

In this exciting and newly created role, you will lead the project management of new projects with end-to-end delivery of multiple new Youth Zones. Working closely with colleagues across multi-disciplinary teams, you will ensure every project is delivered effectively, collaboratively and to the highest standards.

You will thrive on managing the detail of individual projects, whilst also maintaining oversight across the whole portfolio of projects at different stages. The role doesn’t have direct reports but requires strong matrix leadership, influencing others to deliver at pace and with accountability.

You will:

• Lead project planning, governance and delivery across multiple Youth Zone developments
• Chair project meetings and manage decision-making gateways
• Ensure robust reporting, risk management and issue resolution
• Use strong relationships and collaborative working to coordinate diverse stakeholders across multi-disciplinary teams

About You

You will have excellent project management skills and significant experience of project managing multi-year complex projects and/or programmes using robust project management tools and methodologies.

A confident, credible project leader who can operate at both strategic and operational levels, you’ll bring:

• Experience using formal project methodologies (e.g. PRINCE2, PMP) and tools such as MS Project
• Strong stakeholder management with the ability to influence others
• Excellent planning, organisational and reporting skills
• A highly collaborative approach with ability to work across multi-disciplinary teams
• Clear, engaging communication skills with the ability to adapt to different audiences
• Experience within the charity or public sector (desirable)
• A genuine passion for improving outcomes for young people

Above all, you’re motivated by purpose and excited by the opportunity to help deliver spaces that enable young people to thrive.

About the Organisation

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities.

It’s about opportunity.

You may have experience in areas such as Project Manager, Head of Project Management, Director of Project Management, Head of Project Delivery, Senior Project Manager, Project Manager Lead.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

We are seeking a compassionate, motivated Gambling Wellbeing Practitioner to join our clinical team. You will work closely with the Clinical Lead, CBT Therapists, Gambling Therapists, Recovery Workers, and external partners to support individuals experiencing gambling-related harm.

This role focuses on delivering evidence-based, psychologically informed interventions that promote recovery, emotional wellbeing, social inclusion, and positive long-term outcomes. You will support assessments, care planning, low-intensity therapeutic interventions, safeguarding responsibilities, and partnership working across services.

This is an excellent opportunity for someone passionate about mental health, addiction recovery, and helping people rebuild their lives.

Key Responsibilities

Clinical Practice:

• Deliver psychologically informed wellbeing interventions to individuals affected by gambling-related harm.
• Support assessments and formulation of emotional, psychological, and social needs.
• Help service users identify goals and develop recovery-focused care plans.
• Deliver structured short-term interventions within agreed treatment pathways.
• Encourage engagement with treatment, peer support, and recovery activities.
• Support access to appropriate external services and community resources.

Risk and Safeguarding:

• Identify and respond appropriately to safeguarding concerns and risks.
• Undertake risk assessments and escalate concerns in line with organisational policies.
• Maintain professional boundaries and safe working practices at all times.

Partnership Working:

• Build effective relationships with colleagues and external agencies.
• Liaise with healthcare professionals, referrers, and community organisations.
• Contribute to multidisciplinary meetings, case discussions, and reviews.

Clinical Governance & Development:

• Maintain accurate, confidential, and timely records.
• Participate in supervision, reflective practice, and ongoing training.
• Contribute to service improvement, audit, and evaluation activities.
• Work in line with organisational policies, procedures, and professional standards.

About You

Essential Qualifications & Experience:

• Postgraduate Certificate in Low Intensity CBT, or a eqvulieant qualification in Mental Health, Counselling, Psychology, Social Care, Wellbeing Practice, or equivalent experience.
• Ongoing professional development relevant to the role.
• Experience supporting individuals with mental health, addiction, or complex emotional wellbeing needs.
• Experience delivering structured wellbeing or psychologically informed interventions.
• Experience working within health, social care, charity, or community settings.
• Experience in managing and prioritising a caseload effectively.
• Experience working collaboratively within multidisciplinary teams.

Essential Skills & Knowledge:

• Understanding of gambling-related harm and addiction recovery principles.
• Knowledge of low-intensity CBT interventions or equivalent approaches.
• Understanding of safeguarding, risk management, and professional boundaries.
• Strong interpersonal and communication skills.
• Ability to build compassionate, trusting relationships with service users.
• Ability to remain calm and professional in emotionally challenging situations.
• Good organisational and record-keeping skills.
• Ability to work independently and use initiative appropriately.

Desirable:

• Experience within addiction, criminal justice, or residential treatment settings.
• Knowledge of motivational interviewing, CBT-informed approaches, or trauma-informed practice.
• Understanding of co-occurring mental health difficulties and social exclusion.
• Experience facilitating psychoeducational or therapeutic groups.

Please note that we may close this vacancy at any time should we receive a high volume of suitable applications. Interviews may be conducted throughout the advertising period.

Applicants must have the right to work in the UK, as we are unable to provide sponsorship for this role.

Church Engagement & Fundraising Officer

12-month Fixed Term Contract. Full Time, Home-based

Location: London and the South East of England

Salary: £44,500 per annum

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. This is a homeworking role and you are expected to be in the London office once a month

About the role

Reporting in to the Church Engagement & Fundraising Advisor, the Church Engagement & Fundraising Officer will empower people and amplifying change by proactively identifying opportunities to inspire and equip a defined set of churches, groups, specialist volunteers,
and individuals.

The post-holder will foster relationships built on trust and openness, collaborating both across and outside the organisation to drive meaningful impact in fundraising and campaigning activities.

Some of the main areas of responsibilities of the Church Engagement & Fundraising Officer include:

• Develop and manage Christian Aid’s relationships with a defined group of key churches and Christian Aid groups through face-to-face and online engagement.
• Maximise the involvement of churches and groups as agents of change in alignment with Christian Aid’s values and goals.
• Proactively identify and engage churches that have not previously supported Christian Aid, building and maintaining a pipeline of prospective churches to Give, Act, and Pray.
• Build and nurture meaningful existing relationships with churches and groups to ensure alignment with Christian Aid’s values and goals.
• Actively promote Christian Aid’s presence and profile by delivering impactful contributions, such as speaking at events, attending festivals, participating in meetings, and utilising communication channels.
• Adapt engagement based on the insights gained from stakeholders to consistently achieve departmental and team targets.
• Supervise and support volunteers, ensuring they are effectively developed and equipped to fulfil Christian Aid’s objectives.
• Monitor and maintain accurate records of all activities involving supporters and volunteers, utilising the CRM supporter database.
• Use collected data and insights to inform priorities and drive continuous improvement in processes and outcomes.
• Consistently deliver high-impact outputs, ensuring alignment with organisational goals and striving to maximise the impact of Christian Aid’s work.

About you

Who we are looking for:

Essential:

• Demonstrable experience and knowledge of church audiences across all denominations.
• Experience of mentoring volunteers to add capacity, skills and aptitude to empower and support them.
• Detailed knowledge of the principles of good donor management or customer care, and understanding of the principles of relationship building.
• Developed communication skills to inspire others to take action and use their skills and resources to fundraise and donate.
• Developed communication skills to communicate complex messages creatively and effectively to diverse audiences.
• An ability to analyse and interpret information and data to prioritise work and achieve results.
• Organisational skills to work under pressure and manage competing priorities to deliver multiple concurrent activities.
• The ability to travel frequently to locations, including some evenings and weekends.

Desirable:

• Knowledge of current fundraising legislation and good practice.
• Knowledge of relevant church networks and denominational structures.
• Ability to effectively portray development messages in a theological context.
• Knowledge of global development issues and Christian Aid’s work.
• Good knowledge of the London and South East geographical region.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Communications Officer - IPNEd 

We are looking for a Communications Officer to join the IPNEd Secretariat. This role will lead our internal and external communications, including copywriting, content creation, sharing and monitoring across all our communications channels. 

About IPNEd

The International Parliamentary Network for Education (IPNEd) works to mobilise the political leadership necessary to accelerate the delivery of quality education for all.

As the first and only global parliamentary network dedicated to education, IPNEd seeks to grow and deepen political understanding of and commitment to quality education for all.

To do this, we work with parliamentarians individually and in groups at the national, regional, and global levels. 

The Network consists of more than 500 parliamentarians from around the world who are committed to achieving Sustainable Development Goal 4 - Quality Education - by increasing funding, improving learning, especially foundational early-grade literacy and math skills, and advancing global educational equity.

About Results UK

Results UK hosts the IPNEd Secretariat.

Results UK seeks to make change in the world by utilising a combination of grassroots, parliamentary, and policy advocacy to create the public and political will to end poverty.

Alongside IPNEd, ​Results UK hosts another organisation, Send My Friend to School, the UK’s umbrella body for organisations working on global education.

Role Description

The IPNEd Secretariat’s role is to ensure that IPNEd members can exercise their unique functions as Members of Parliament as effectively as possible to accelerate educational progress. Timely and effective internal and external communication is central to this work.

We are looking for a proactive and skilled Communications Officer to lead the delivery of content to expand IPNEd’s reach, grow audiences, and drive meaningful engagement with MPs and our wider stakeholders. 

You will develop and implement strategies to strengthen IPNEd’s communications channels, collaborate with our partners to design and implement communication strategies, and support our global priorities.

The role also involves supporting internal communications with our parliamentary membership, including maintaining our membership database.

You will also monitor the performance of our communications efforts, identifying and testing ways to improve reach and engagement to ensure continuous improvement and impact.

We are looking for someone who can be proactive, efficient, and flexible in supporting all aspects of IPNEd's internal and external communications. You will thrive in a fast-paced environment in which you will play a central role in identifying and responding to external developments.

This post will offer unparalleled opportunities to contribute to policy and advocacy in support of global education and to develop knowledge of policy development, advocacy, and the particular roles of members of parliament in delivering change.

Duties include, but are not limited to:

• Content Creation

Develop written and visual content, including blog posts, newsletters, social media posts, press releases, infographics, and videos. 

Tell strategic stories that highlight the importance of education and profile the work and impact of members of parliament in accelerating educational progress.

Draft op-eds, speeches, and press releases to shape conversations and advance IPNEd’s mission.

Lead on the development and publication of regular and occasional email newsletters and general emails.

• Media Relations 

Monitor external media and use this to inform IPNEd's external communications.

Build and maintain relationships with external media and other organisations, identifying opportunities to collaborate and to pitch content.

• Digital Communications

Manage the organisation's website, including development, maintenance, and continuous improvement. 

Implement and oversee digital communications channels, including our presence on X, Bluesky, Facebook, and LinkedIn. 

Develop and produce performance data and reports for digital channels. 

Use performance data to test new approaches to communications.

• Strategic Planning & Collaboration

Contribute to and implement communications and external engagement strategies. 

Work closely with the Executive Director and Senior Policy & Advocacy Adviser to identify content and engagement opportunities. 

Represent IPNEd in meetings with Network members and external partner organisations, building strong working relationships.

• General

Maintaining systems necessary to support effective communications, including member, supporter and partner databases.

Supporting the Secretariat with research and writing.

The post-holder may be required to travel internationally.

The post-holder will also carry out other duties as necessary.

Essential skills and experience

All candidates must have the right to live and work in the UK. If you are made an offer of employment, this will be subject to verification. We are not able to offer visa sponsorship for this role.

Proven experience in a communications role within the not-for-profit, international development, or advocacy sectors.

Strong written communication skills, with proven experience drafting press releases, articles, comment pieces, blogs and social media posts.

Proven ability to craft engaging written, visual, and multimedia content for digital platforms.

Strong understanding of social media analytics to drive up engagement and increase our online visibility. 

Familiarity with digital content tools (e.g. Adobe Suite, Canva).

Skilled in managing websites, email marketing, and content management systems (e.g. Mailchimp, Squarespace).

​Experience of working with parliamentarians or in public affairs, campaigning or advocacy work in either a paid or voluntary environment, preferably in the context of international development or education.

​Strong interpersonal skills and an ability to work with a wide range of people.

​Excellent written and verbal communication skills.

​Excellent organisational skills with strong attention to detail.

​Willingness and flexibility to work across a range of tasks and activities.

Personal attributes

​A passion for politics, international development, and global education.

​Self-starting, highly organised, and able to manage multiple tasks.

​Confident and willing to initiate contact and discussion with parliamentarians and officials.

​Able to respond flexibly to changing priorities, and to both set and work to deadlines.

​A good team worker who enjoys supporting other members of a team and working together for common objectives.

​Willingness to work in an all-party, politically neutral organisation and to work enthusiastically with members of all political parties.

​Willingness and ability to travel outside the UK.

​Ability to quickly absorb information.

Desirable criteria

Ability to speak a second UN language: French, Spanish, Arabic, Russian, Mandarin.

Equality, Diversity and Inclusion 

Results UK is an equal opportunity employer.

Results UK is opposed to discrimination in employment as well as in society, politics and the economy, and seeks to avoid discrimination in its own employment and recruitment of staff and volunteers. We will not discriminate on grounds of creed, race, gender, sexual orientation, disability or age.

We positively welcome the contributions of people from a wide range of backgrounds, skills, and abilities, recognising the value that different perspectives bring to the organisation.  As part of this commitment, we aim to attract and retain high-calibre staff of all backgrounds by offering a range of people-centred policies to support our staff, including options to work from home, flexible working and agile contracts, training and professional development opportunities, and membership of the disability confidence scheme. Further information about these is available on request.

As an organisation, we are committed to ensuring that our recruitment policies and processes are inclusive, equitable, and fair.

Personnel policies are available on request.

Salary, benefits, and other key information

IPNEd is hosted by Results UK. The line manager for this role will be IPNEd’s Senior Policy & Advocacy Adviser.

1. Starting date 

The position is available immediately, and is offered as an initial 12-month contract with the intention of being extended if funding permits.

2. Salary 

This role is graded at Results Professional Level Two with a salary of £32,785 per annum.

3. Hours of work

This is a full time role 35 hours a week. These hours will be worked as agreed with the line manager, but some flexibility may be required to meet the needs of the job. There is no paid overtime, but Results UK offers a flexitime system for all staff. 

4. Holidays 

25 days per year plus bank holidays. Holidays increase by one day per year of service to a maximum of 30 days. Holidays are earned in arrears. 

5. Notice Period and Probationary Period

This role has a one-month notice period. The employee will have a probationary period of three months, during which time the notice period is one week.

6. Location

The post is a hybrid role with the expectation that the postholder can work from Results’ office at Clarence Centre for Enterprise and Innovation, 6 St George’s Circus, London, SE1 6FE when required.

Currently, most Results UK staff are combining working from home with time in the office. 

7. Travel

Occasional International travel will be required. The post holder must be able and willing to travel to Global North and Global South countries.

8. Additional Benefits

Staff joining Results are automatically enrolled in our company pension scheme unless they choose to opt out. A legally mandated minimum employee contribution applies, and all employee contributions to the pension are matched 1:1 by Results up to a maximum of 5% of gross salary.

Staff may receive a tax-efficient loan for the purchase of a bike, through which the final price of the cycle is lower than on the market.

Staff may receive a loan for the purchase of a travel season ticket. 

Recruitment Process

Applications should be made using our online application portal using the apply now button above.

As part of the process you will be asked to submit:

• A CV.

• A covering letter setting out how you meet the selection criteria. 

• Examples of previous communication products that you have been responsible for before. This should be provided as a separate document with the content shared as you see fit, but could include links to material available online.

• The application deadline is midnight on Friday, the 19th of June 2026.

  First-round interviews will be held online on the 25th and 26th of June.

Supporter Experience Manager

Permanent, Full Time. Hybrid working (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.)

Location: This role can be based in Cardiff, Edinburgh, London, or Warrington

Salary: £48,576 for Cardiff, Edinburgh, or Warrington. £53,549 for London (inclusive of London allowance)

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

At Christian Aid, we believe lasting change happens when people work together for justice. Our supporters are at the heart of that change and we’re now looking for a Supporter Experience Manager to shape how thousands of people connect with our mission.

This is a unique opportunity to design and deliver Christian Aid’s first unified supporter journey framework, creating seamless, inspiring experiences that drive engagement, giving, and long-term loyalty.

Reporting to the Head of Public Fundraising, but working across the wider department and beyond, this role will:

• Lead our first Supporter Experience Strategy, uniting teams across the organisation.
• Map, refine, and innovate supporter journeys, identifying opportunities for deeper connection.
• Harness data and supporter insights to drive evidence-based decisions.
• Foster innovation, testing new technologies and approaches to enhance engagement.
• Train and equip teams to deliver consistently excellent supporter experiences.

About you

In addition to a passion for Supporter Experience, some of the essential skills and experience we’re looking for are:

• Significant experience in a supporter experience role or delivering journey strategy.
• A track record creating and delivering multichannel communications.
• Strong data and analytical skills to refine approaches and measure success.
• Excellent collaboration, influencing, and project management abilities.

Experience with CRM systems, matrix management, KPI measurement or leading change initiatives is desirable, but most importantly, you’ll have a supporter-first mindset and the drive to inspire meaningful connections. You’ll also be committed to Christian Aid’s vision to see a world where everyone can live a full life free from poverty and injustice.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos, and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

CRM Business Analyst

Permanent. Full Time. Hybrid working (minimum of 2 days per week in the office)

Location: This role can be based in any of our UK offices - Cardiff, Edinburgh, London, Warrington

Salary: £41,783 per year for Cardiff, Edinburgh, Warrington. £46,666 per year for London (including London allowance)

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Supporter Data Manager, the CRM Business Analyst will drive continuous improvement of the CRM solution through business analysis and automated testing, working collaboratively with the Supporter Data Manager and CRM Technical Lead to optimise efficiency and functionality.

The post-holder will engage with stakeholders and deliver strategic insights into As-Is and To-Be process models, data structures, and interdependencies, translating findings into concise agile requirements that enhance operational effectiveness.

Some of the main responsibilities of the CRM Business Analyst include:

• Proactively identify opportunities to optimise CRM system and articulate proposed solutions to the Supporter Data Manager and wide business users.
• Implement best-practice Business Analysis processes, tools, and methodologies to strengthen capability and drive meaningful change.
• Act as a mentor empowering and upskilling team members, embedding best practice business analysis and fostering a culture of innovation and continuous learning.
• Critically evaluate risks through the requirements gathering process, collaborating with teams to develop effective solutions that ensure project success.
• Ensure the accurate translation of business requirements into actionable specifications, prioritising high-impact initiatives that enhance operational efficiency. • Provide key input and support for the continuous improvement of the Agile development process (SCRUM) by actively engaging in all ceremonies.
• Identify opportunities for how Dynamics365 can enable and improve business processes, ensuring technology solutions align with strategic objectives.
• Ensure Jira tickets are regularly updated to reflect accurate project progress.
• Extract and analyse data from multiple sources, applying SQL and other analytical techniques to inform decision-making. Build, configure, and execute automated test scripts to optimise performance and mitigate risks.
• Analyse and develop reporting requirements, providing key insights that strengthen the organisation’s business intelligence architecture. 

About you

Who we are looking for:

Essential:

• Significant experience or professional qualification in Business Analysis.
• Demonstrable experience as a Business Analyst covering Agile requirements gathering and specification, data modelling and mapping, process re-engineering, and reporting.
• Developed communication skills, both verbal and written.
• Comfortable working with different stakeholder groups.
• Experience of applying industry standard process mapping techniques (e.g. BPMN, UML) to support process re-engineering.
• Experience of configuring and supporting the development of Dynamics365 CRM solutions.
• Experience of using automated testing tools such as EasyRepro.
• Creating end-user acceptance testing scripts, supporting the UAT process. Using SQL to extract data required to undertake analysis and investigation activities.
• Highly developed knowledge of Dynamics365 entity architecture.
• Applying different risk management techniques.
• Highly developed working knowledge of Jira.
• Excellent working knowledge of Microsoft Visio or other process mapping tools.

Desirable:

• Professional qualification in testing and experience of applying different test frameworks.
• Experience of Azure specific application development.
• Experience of writing technical documentation.
• Configuring and managing SharePoint sites.  

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.