The role leads and manages to a high standard, the delivery of a broad and responsive Fourth Feathers Youth Club programme of activities for mainly 8 to 25 year olds.

Principal responsibilities

• Managing Youth Club Programme
  • Operate within a team of youth workers to lead and facilitate sessions for young people during youth club evenings and school holiday programmes, including setting up and tidying away of resources
  • Lead and manage the overall programme throughout the year
  • Consult with young people to assess their needs and help develop and deliver a programme of activities, services and facilities designed to meet those needs. (Approximately seventy percent of the working week should consist of face-to-face work with club members)
  • Work with and listen to young people to identify their goals and build on their interests, help them to increase their confidence and skills and to progress
  • Create links with new young people and to support existing members
  • Develop and increase work around underrepresented groups
  • Assess and monitor young people to track progress and evidence the impact of our work
  • Plan and deliver accreditation opportunities to help benefit young people working with staff team
  • Maintain strong lines of communication with parents, carers and/ or guardians, providing regular updates and feedback
  • Complete administrative duties including collating feedback and evaluations, registers, registration forms and session summaries
  • To plan and develop structured activities that have clear learning outcomes

• Successfully work with related outside agencies, particularly local schools in the delivery of youth projects
• Ensure:-
  • all resources are utilised and policy and procedures are adhered to
  • staff are aware of their duty of care and will be expected to keep the centre clean reducing the risk of infection. This means wiping handles, doors surfaces and contributing positively to the hygiene of the centre
  • positive and negative feedback is given constructively to promote a professional approach to work
• Raise awareness of equal opportunity issues, particularly in respect of gender and race
• Appropriately safeguard any young people family members who are identified to be at risk
• Lead and promote a positive health and safety culture, ensuring, as far as practicable, that activities are carried out under your control and in accordance with the Health and Safety policies and procedures. You may be required to undertake specific Health and Safety roles such as Fire Warden or First Aider as part of your duties
• Offer guidance and support to staff while on shift, particularly when dealing with incidents
• Inform the Director of Youth Service as soon as is reasonably possible in matters of dispute
• Be accountable for any decision made in regard to the welfare of the young people and staff members during the shifts that you lead

• Line Management
  • Be an active, positive, accountable member of the youth team
  • Demonstrate a high degree of consistent professional competence
  • Embed clear, effective communication so that the youth team feel engaged with and understand how they fit in
  • Work with the Director of Youth Services and collaboratively with the youth team, especially to champion an organisation-wide culture, live our values and facilitate high performance, quality, accountability, learning and forward planning
  • Work with the Director of Youth Services to:
    • build a dynamic and fluid team that has flexibility to deliver different elements of the service as demand dictates and ensure retention and succession planning
    • ensure all policies and procedures are being adhered to

• Personal Responsibility, Team Work
  • Attend and participate in meetings and training sessions as and when required
  • Work collaboratively with other staff and team members and participate in team activities as required
  • Act as an Ambassador for the charity when representing it externally

• General
  • Take minutes at staff meetings
  • Provide support and work harmoniously with all staff
  • Ensure weekly tasks are completed to a high standard and within the time agreed
  • Take on projects as and when needed to support or develop the charity

Phoenix Futures is looking to recruit a passionate and solution focussed Senior Practitioner as part of our Building Futures service at HMP Pentonville.  As a Senior worker you will have in-depth knowledge of recovery, care planning and relapse prevention activities.  You will have line management duties and group interventions duties alongside holding a caseload of your own clients. You will develop and deliver interventions packages and will be confident in building and maintaining relationships with internal and external partnership agencies in order to fully support the client through their recovery. 

As an individual, we are looking for someone who is self-motivated, can work on their own initiative, but more importantly, as part of a team. You will need good communication and organisational skills. Successful candidates will be dynamic and forward thinking with keen insight into preventative and early intervention methods. 

The Phoenix Futures Group has more than 50 years’ experience of developing and delivering pioneering substance misuse services. We believe in being the best and that is why we constantly strive to learn and innovate, to challenge ourselves, to adapt and to work together with others who can bring valuable expertise. Join us and we will support you to contribute to the creative development of our treatment and recovery approach to meet the needs of our service users, our commissioners and stakeholders.

What we offer

• Training opportunities and career development
• Employee Benefits and Reward Scheme
• Season Ticket Loan Scheme
• Cycle to work scheme
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme 
• Death in Service Payment

Please be aware that due to recent changes in legislation we have updated our recruitment criteria for certain roles. This role will be subject to providing evidence of two mandatory COVID vaccines unless clinically exempt.

Leap Confronting Conflict has over 30 years’ experience of delivering highly impactful conflict management training to a wide range of stakeholders, including young people and adult professionals.

We operate a social enterprise, which enables us to deliver a range of workplace training to a diverse portfolio of clients across the voluntary, statutory and private sectors. This includes working with education providers, other charities, criminal justice agencies and private companies.

To support our strategy to grow our business-to-business sales income in 2022, we have secured funding to recruit an experienced Business Development Senior Officer to support Leap’s continued growth in this area. To be successful, you will have income generation experience, excellent research skills and an alignment with our vision.

The Business Development Senior Officer will play a crucial role in identifying and driving forward income generation through building relationships with clients and partners. This is a superb opportunity for someone with a strong background in sales, business development or corporate fundraising, and someone who wants to use their skills and experience to grow our social enterprise.

We will be delighted to hear from applicants from both the private and public sector, with transferable skills.

#Care to join us?

We are looking for a Senior Support Worker to join our friendly and welcoming team in our residential services at Pound Lane. This is your chance to make a real difference to people's lives.

You need good IT skills and experience of maintaining records to be a success in this role.

You also need to have or be willing to work towards a Diploma in Health & Social Care Level 3 (or equivalent).

But above all, if you have the passion for delivering high quality care and want to make a difference by enabling people to live a more fulfilling and independent life - then this is the role for you.

A full UK driving licence is essential for this role due to lack of public transport.

Salary: £11.10 per hour. 10% overtime allowance for hours worked over the full time equivalent of 37.5 hours per week
Hours: Permanent, 37.5 hours per week
Location: Ugley, Bishop's Stortford

What we Offer

If you do not already have the relevant qualification in Health and Social Care, Hft will fully fund and provide training for you to obtain your Diploma in a Health and Social Care within the first 18 months of your employment.

25 days annual leave (plus 8 days statutory Bank holidays). 20% bank holidays allowance with an increased rate of 50% for Christmas Day, Boxing day and New Years Day. Apprenticeships - Earn whilst gaining a fully funded Level 3 Diploma in Health & Social Care with a Top 100. Apprenticeship employer (ranked 11th in 2020). Access to the Hft Plus benefits package. Access to award-winning training and development. Annual staff award scheme. A contributory pension scheme & life assurance.Free DBS Check.

Please note, Government legislation has come into force on 11th November, which states that all individuals working in registered care homes must be fully vaccinated.

This means that if you have not been vaccinated yet and are not medically exempt, you will need to be fully vaccinated before you start working in our services as we may require you to operate in services which are Care Quality Commission registered.

If you are medically exempt, you are required to provide us with the relevant documentation stating this.

Closing date: Monday 31st January 2022

STRICTLY NO AGENCIES PLEASE.

You may have experience or an interest in the following: Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Senior Healthcare Assistant, Care Staff, Community Development, Relief Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP, Flexible Working, etc.

Senior Support Worker - Young People

Senior Support Worker, Young People
Heaton, Bolton
£20,599.13 - £22,772.32 (Depending on experience)

Our client's homes are always a hub of activity and energy where the young people can feel safe, and their staff enjoy coming to work. Your role will involve working alongside, and supporting the Deputy and Registered Manager in supervising a team of staff, as well as working with their young people to promote independence through support with education, household tasks and general life skills. You will also assist them with everyday life skills including shopping, building positive relationships, and going on holidays. They always encourage their young people and staff to bring their hobbies and knowledge into the home whether this be knitting, fitness, cooking or even singing so there is never a dull moment. Part of the role will be managing various levels of self-harm using a least restrictive approach, so you will require a high level of resilience and have a caring, compassionate nature. You will also
update online care records and complete medication administration. In addition, you will be responsible for the general upkeep and tidiness of the home ensuring the young people live in homely environment.

Experience as a Support Worker, or a Senior Support Worker is required, and you will also receive full training and ongoing support & mentoring from their friendly residential and clinical team.

The job is highly rewarding which will enhance your previous experience of mental health with the opportunity for excellent career development.

Company Benefits

- A £100 bonus after completing 6-month probation
- Refer a Friend Scheme (Up to £500 per referral)
- 30 days holiday (Rising to 35 days with service including bank holidays)
- Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
- Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships, online shopping discounts, free eye tests and various other benefits
- Paid Training & Induction
- Enhanced company pension
- Life Assurance (2 x annual salary)
- Free parking available and good direct transport links
- Enhanced maternity/paternity leave
- Paid Enhanced DBS check
- Cycle to work scheme
- Employee Assistance Programme/24-hour Counselling Service
- Regular social events and recognition schemes (Employee of the year awards, Summer & Christmas parties)

Essential Requirements of a Senior Support Worker

- NVQ Level 2 qualification or equivalent within Care
- Flexibility - Your role will involve working shifts including sleep ins/weekends/Bank Holidays
- Good written skills and the ability to write basic reports and record information accurately
- Basic IT skills (Your role will involve some computer work, completing forms, using an online care system, and writing emails)
- Good verbal communication skills and the ability to listen to others
- An understanding of the issues around confidentiality
- An understanding of safeguarding
- A professional working boundary between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria of a Senior Support Worker

- Full UK Driving Licence
- Previous experience of working with young people who have mental health needs

Fancy the challenge? Apply with them today!

Additional Information

You will work in a COVID secure environment as all their staff are required to be fully vaccinated by 11th November 2021.

Please note that they do not accept CV’s and the application must be completed in full.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

They reserve the right to close the advert early, should they appoint a suitable candidate.

Ref: 106 022

Offerton, Stockport
£20,599.13 - £22,772.32 (Depending on experience)

Our client's homes are always a hub of activity and energy where the young people can feel safe, and their staff enjoy going to work. Your role will involve working alongside, and supporting the Deputy and Registered Manager in supervising a team of staff, as well as working with their young people to promote independence through support with education, household tasks and general life skills. You will also assist them with everyday life skills including shopping, building positive relationships, and going on holidays. They always encourage their young people and staff to bring their hobbies and knowledge into the home whether this be knitting, fitness, cooking or even singing so there is never a dull moment. Part of the role will be managing various levels of self-harm using a least restrictive approach, so you will require a high level of resilience and have a caring, compassionate nature. You will also
update online care records and complete medication administration. In addition, you will be responsible for the general upkeep and tidiness of the home ensuring the young people live in homely environment.

Experience as a Support Worker, or a Senior Support Worker is required, and you will also receive full training and ongoing support & mentoring from their friendly residential and clinical team.

The job is highly rewarding which will enhance your previous experience of mental health with the opportunity for excellent career development.

Company Benefits

A £100 bonus after completing 6-month probation
Refer a Friend Scheme (Up to £500 per referral)
30 days holiday (Rising to 35 days with service including bank holidays)
Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships, online shopping discounts, free eye tests and various other benefits
Paid Training & Induction
Enhanced company pension
Life Assurance (2 x annual salary)
Free parking available and good direct transport links
Enhanced maternity/paternity leave
Paid Enhanced DBS check
Cycle to work scheme
Employee Assistance Programme/24-hour Counselling Service
Regular social events and recognition schemes (Employee of the year awards, Summer & Christmas parties)

Essential Requirements of a Senior Support Worker

NVQ Level 2 qualification or equivalent within Care
Flexibility - Your role will involve working shifts including sleep ins/weekends/Bank Holidays
Must be able to attend training throughout employment which will be held on weekdays
Good written skills and the ability to write basic reports and record information accurately
Basic IT skills (Your role will involve some computer work, completing forms, using an online care system, and writing emails)
Good verbal communication skills and the ability to listen to others
An understanding of the issues around confidentiality
An understanding of safeguarding
A professional working boundary between staff and service users
Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria of a Senior Support Worker

Full UK Driving Licence
Previous experience of working with young people who have mental health needs

Fancy the challenge? Apply today!

Additional Information

You will work in a COVID secure environment as all their staff are required to be fully vaccinated by 11th November 2021.
Please note that they do not accept CV’s and the application must be completed in full.
Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.
They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.
They reserve the right to close the advert early, should they appoint a suitable candidate.

Ref: 105 806

Girls Not Brides is a global organisation uniquely focused on creating and sustaining a worldwide movement to end child marriage, and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of over 1,500 civil society organisations in over 100 countries working in partnership to end child marriage.

Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women and their communities.
 

We have an exciting opportunity for a Development and Outreach Manager. Based within the Development and Outreach team (formerly Donor Engagement), you will report to the Head of Development and Outreach and work closely with senior staff including our CEO, and external stakeholders.
 

The successful individual will have wide ranging responsibilities including managing and strengthening relationships with existing and prospective donors, leading the development of Girls Not Brides’ prospect pipeline, and preparing and quality assuring a range of proposals and donor deliverables.
 

We are looking for someone who is an experienced fundraiser with knowledge of the funding landscape, excellent relationship management and written communication skills. 
 

This full-time role (with flexibility) is located in London, United Kingdom and the successful candidate must have the right to work in London, United Kingdom.

 

Our generous benefits include:

• A generous annual leave allowance
• Great Family Friendly policies
• An extensive Employee Assistance Programme
• A generous pension allowance
• Development opportunities

Salary band: £42,336 - £50,400.  All new starters are expected to start on the first point of the salary band, rising annually on an incremental basis.

Further details of the role can be found in the attached Role Profile.

Senior Support Worker, Young People
Fulwood, Preston
£21,011.11 - £23,227.77 (Depending on experience)

Our client's homes are always a hub of activity and energy where the young people can feel safe, and their staff enjoy coming to work. Your role will involve working alongside, and supporting the Deputy and Registered Manager in supervising a team of staff, as well as working with their young people to promote independence through support with education, household tasks and general life skills. You will also assist them with everyday life skills including shopping, building positive relationships, and going on holidays. They always encourage their young people and staff to bring their hobbies and knowledge into the home whether this be knitting, fitness, cooking or even singing so there is never a dull moment. Part of the role will be managing various levels of self-harm using a least restrictive approach, so you will require a high level of resilience and have a caring, compassionate nature. You will also
update online care records and complete medication administration. In addition, you will be responsible for the general upkeep and tidiness of the home ensuring the young people live in homely environment.

Experience as a Support Worker, or a Senior Support Worker is required, and you will also receive full training and ongoing support & mentoring from their friendly residential and clinical team.

The job is highly rewarding which will enhance your previous experience of mental health with the opportunity for excellent career development.

Company Benefits

- A £100 bonus after completing 6-month probation
- Refer a Friend Scheme (Up to £500 per referral)
- 30 days holiday (Rising to 35 days with service including bank holidays)
- Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
- Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships, online shopping discounts, free eye tests and various other benefits
- Paid Training & Induction
- Enhanced company pension
- Life Assurance (2 x annual salary)
- Free parking available and good direct transport links
- Enhanced maternity/paternity leave
- Paid Enhanced DBS check
- Cycle to work scheme
- Employee Assistance Programme/24-hour Counselling Service
- Regular social events and recognition schemes (Employee of the year awards, Summer & Christmas parties)

Essential Requirements of a Senior Support Worker

- NVQ Level 2 qualification or equivalent within Care
- Flexibility - Your role will involve working shifts including sleep ins/weekends/Bank Holidays
- Must be able to attend training throughout employment which will be held on weekdays
- Good written skills and the ability to write basic reports and record information accurately
- Basic IT skills (Your role will involve some computer work, completing forms, using an online care system, and writing emails)
- Good verbal communication skills and the ability to listen to others
- An understanding of the issues around confidentiality
- An understanding of safeguarding
- A professional working boundary between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria of a Senior Support Worker

- Full UK Driving Licence
- Previous experience of working with young people who have mental health needs

Fancy the challenge? Apply with them today!

Additional Information

- You will work in a COVID secure environment as all their staff are required to be fully vaccinated by 11th November 2021.
- Please note that they do not accept CV’s and the application must be completed in full.
- Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.
- They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.
- They reserve the right to close the advert early, should they appoint a suitable candidate.

Ref: 106 252

Closing date: 6 February 2022

Interview date: 16 February 2022

We are looking for a support worker to join The Rapid Response Team. The Rapid Response team is funded by the Mayor of London to provide an emergency response to people sleeping rough in up to 25 London boroughs.

Our Outreach Support Workers play a pivotal part in the team’s inspiring work, helping homeless people get off the streets, back on their feet and looking forward to a brighter future.

Support Workers work at night (shifts take place between 6pm-2am) covering a group of boroughs by car and often lone working, responding to new referrals for rough sleepers, assessing those met before offering and transporting them to emergency accommodation.

A clean UK driving license and an ability to work late night shifts are the essential requirements for this role. You do not need any prior experience of working with homeless people, but you do need a commitment to supporting Thames Reach to achieve its vision and an interest in learning the new skills that will enable you to do this.

With the help of our experienced senior staff and management, you will be supported and trained to use your strong communication and creative problem-solving skills. You will receive regular supervision from experienced staff who will both guide your work and encourage and facilitate your personal development.

This is a challenging and extremely rewarding role that requires you to assertively reinforce our message that rough sleeping is an unsafe choice and give the people you meet clear information about their available options and the necessary encouragement and support they need to make an informed choice to move away from the street.

As Support Worker you will:

• Be organised and able to plan your work to provide a rapid response to referrals we receive ensuring people sleeping rough across London are looked for within tight time scales.
• Be committed to providing a high standard service.
• Have excellent communication skills and be able to quickly engage rough sleepers you meet so that they accept the help you are offering.
• Have an enthusiastic approach to taking part in training and acquiring new skills.

Thames Reach will:

• Support you to develop your knowledge and skills and advance in your career.
• Offer a generous contributory pension scheme(6.5% employer contribution).
• 29 days annual leave plus 8 paid bank holidays.

At Thames Reach we are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to deliver high quality, effective services to vulnerable people.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

We have an exciting opportunity for a Senior Events & Community Fundraising Officer to join our established and friendly Fundraising team

If you, would you like to work for a leading mental health charity in a rewarding role where you will really make a difference, then join us here at Rethink Mental Illness.

Your role will be an agile position meaning you can work flexibly between 2 days at a fixed base in Albert Embankment, London and from home. You will work full time, 35 hours per week on a permanent contract with a salary of £25,690.03 to £28,087.95pa or £28,336.13 to £ 30,734.05 per annum inclusive of London Weighting. You can read more about the rewards you will receive on the full advert on our website.

The Fundraising Team are responsible for generating income for Rethink Mental Illness and Mental Health UK from a range of sources.  The team work closely with teams across the organisation to communicate the need for support, telling the stories of the work our charity delivers and how we’re changing lives for people severely affected by mental illness.

Rethink Mental Illness deliver both national and local services that enable and empower people to understand and manage their mental health in a person-centred and empathetic way.

With our local service delivery and national expertise in supporting people whose lives are affected by mental health problems, we have been able to mark a significant footprint in the areas that deeply challenge our mental health and stability.

The team deliver passionate and determined content to our audience to encourage members of the public to fundraise for Rethink Mental Illness. We create and deliver innovative campaigns, whilst helping to redefine fundraising, during unprecedented times.

What will I be doing?  

You will be responsible for:

• Act as a first point of contact for anyone interested in taking part in an event for Rethink Mental Illness, recognising that some participants may be personally affected by mental illness. Taking potential participants from initial enquiry through to taking part in events, and exceed their expectations on service
• Lead on Events & Community fundraising social media for the charity (both content and scheduling) to engage new and existing audiences on a range of topics, working with colleagues in the digital team. This will involve campaign creation.
• Liaise and manage relationships with relevant external stakeholders (including marketing agencies, event organisers and 3rd party media agencies) to ensure the best possible value for money, and therefore ROI, for Rethink Mental Illness
• Liaise with the media team to gain press & digital comms coverage for event participants.
• Support with keeping the events web pages engaging and up to date
• Assist the Events & Community Fundraising Manager with supporting our network of groups with materials, fundraising ideas, and central administration, recognising that many group members have lived experience of mental illness
• Support story telling of where fundraising goes, through virtual and physical events (when possible). Includes the capture of supporters stories.
• Manage third party supplier(s) responsible for delivering our fundraising challenges and be responsible for event risk management
• Identify opportunities for growth, to maximise funds raised
• Managing the use of fundraising platforms like Just Giving. Making sure our coding is up to date.
• Working closely with our data team to create data selections for our campaigns and ensuring all finance codes are in place.

Other responsibilities:

• Ensure that all fundraising adheres to our Supporter Promise as well as relevant fundraising regulation
• Build and maintain strong and effective relationships across the organisation
• Keep up to date on the work of the other areas of fundraising, making a contribution to the development and review of strategies in other fundraising areas
• Have a clear understanding of the aims and objectives of Rethink Mental Illness and be able to communicate them in a strong and compelling manner
• Represent Rethink Mental Illness positively at all times
• To occasionally travel the country and work flexibly to meet the requirements of the job role (e.g. occasional evenings and days at weekends)
• As with all employees, workers and volunteers; to encourage people to join Rethink Mental Illness as a member, donor or activist
• To be able to work with basic computer packages

Who I am?

I have the essentials covered:

• I am an experienced fundraiser
• I have experience customer or supporter stewardship including planning and managing campaigns for fundraising events. This may include experience of relationship management.
• I have developed and tested new fundraising products
• I have excellent organisational and planning skills, with a track record of meeting and exceeding targets and deadlines
• I am successful in managing complex projects with multiple stakeholders
• I have experience in managing events
• I can work with CRM systems, ideally
• I can work independently, problem solve, manage my time and deadlines
• I can travel to meetings and events regularly across the UK when travel restrictions are lifted and it is safe to do so

I may also have:

• Ideally, you’ll also have a fundraising or marketing related qualification, but this isn’t essential. The role may require other ad hoc duties and responsibilities as required.

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning+ (LGBTQ+), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this.

We are POW Nottingham and have supported sex workers, and those at risk of exploitation for over 30 years, developing a significant understanding of this communities needs and the issues they face. We were originally founded by those with experience of sex work and continue to be informed and shaped by the views of sex workers, ensuring that we continue to meet their needs.

We are seeking a Senior Manager to provide strong leadership to our staff team and oversee empathetic, trauma informed service delivery. You’ll need to establish effective operational relationships with front-line delivery partners that prioritises the needs of service users. Responsible for implementing robust systems and processes being accountable for the performance of the staff team and providing guidance, advice, coaching and performance management.

The values of POW Nottingham reflect our vision and what is important to those we support, these are:

• Safety – Ensuring people have a safe space and can be safeguarded and protected from further harm.
• Support – Informing and advocating based upon each person’s needs.
• Choice – Enabling people to make their own choices without stigma.
• Empower – Giving people the tools to care for themselves and to inform our work.

Job Purpose

Working on behalf of POW and across our projects, we are looking for a Senior Manager to lead, manage, supervise and motivate team members and volunteers on a daily basis. On occasions, you will be expected to deputise for the CEO, attending meetings of a strategic nature.

As the Senior Manager, you will be the point of contact for all team members and volunteers, requiring excellent communication skills. You should also be able to act proactively to ensure smooth team operations and effective collaboration. Ultimately, you should lead by setting a good example and engage the team to achieve goals through a nurturing yet resolute approach.

Key Responsibilities

• Create an inspiring team environment with an open communication culture, leading team meetings and events.
• Establish and maintain strong relationships with our key stakeholders, attending relevant meetings, promoting the work of POW and reporting on progress.
• Oversee day to day operations, monitoring the team’s performance, setting time bound and clear goals and objectives, reporting on metrics.
• Conduct one to one supervision and line management to discuss performance, training needs and providing on the job mentoring as and when necessary.
• Collate and write reports in line with our funding requirements, having a clear grasp of budgets, project aims and outcomes.
• Act as a leader and role model, motivating and mentoring team members and volunteers to reach their full potential.
• Deputise, where required for the CEO, attending meetings and representing POW at a strategic level.
• Ensure a safe environment for service users where everyone receives a positive and pro-active welcome and are treated with dignity and respect.
• Ensure the needs of service users are appropriately responded to by the team.
• Oversee the work of visiting specialist health workers, e.g. Health Service, Drug Service, etc.
• Ensure adequate staffing for our core services.
• Assess any risk to clients, the environment and staff, record and communicate any risks identified using appropriate channels in POW Nottingham’s policy and procedures.
• Risk manage incidents and respond appropriately.
• Ensure all reports requested are written and delivered to requested timescales as directed by your line manager.

General Responsibilities

In order to promote and provide the highest standards of service to all POW Nottingham client’s the following is applicable as general terms and conditions of the job post:

• To promote the rights and interests of sex workers, promote the equal treatment of sex workers and confidence in the organisation.
• To proactively engage individuals from a hard to reach client group to access POW Nottingham’s services.
• To manage and maintain all paper and digital records in line with your work duties, ensuring these are up-to-date, accurate and all outcomes are recorded appropriately.
• To work in line with policies and procedures relevant to POW Nottingham.
• To ensure confidentiality at all times.
• To work within agreed risk management guidelines.
• To notify your line manager of planned whereabouts, submitting accurate timesheets on a weekly basis and updating your works calendar.
• To undertake training and development as directed.
• To work flexibly as required to meet the needs of hard to reach service users.
• To work on outreach including unsociable hours.
• Develop warm and trusting relationships with POW Nottingham service users to encourage them to express their needs, views and concerns.
• To support POW Nottingham services users in meeting their cultural and spiritual needs and in expressing their personal identity.
• Maintaining professional and appropriate boundaries in all work with staff, volunteers, service users and external professionals.

Organisational Responsibilities

POW Nottingham expects all employees to adhere to all policy and procedure relevant to their day to day work. In line with this POW Nottingham expects all employees to adhere to the POW Code of Conduct at all times. In addition, POW Nottingham has the following expectations of staff:

• Prompt and professional attendance at training and development events.
• A commitment to be respectful and professional in our day to day dealings with clients, colleagues and external professionals.
• To maintain the appropriate and legal level of confidentiality at all times in your work.
• To appropriately share any concerns regarding safeguarding in line with your legal duty.
• To prepare for all relevant meetings with clients, management or external professionals; representing POW to the highest standard in your conduct at these meetings
• To prepare reports and statistics as requested by the line manager.
• To prepare for and attend regular supervision with line manager.
• Be prepared to work unsociable hours and in potentially difficult geographical areas.
• To maintain an up-to-date knowledge of harm reduction, sexual health, general health and legislative issues pertinent to sex workers.

Legal and Statutory Responsibilities

All staff must be prepared to comply with POW Nottingham’s Health and Safety policies and attend relevant statutory training as required.

POW Nottingham is committed to diversity and inclusion of staff and service users. All staff are required to demonstrate their commitment to these policies in their day-to-day work and to treat others with dignity and respect at all times.

Where any part of a job description is not being met or where there is a breach to these terms and conditions this may lead to disciplinary policy and procedures being followed by POW Nottingham.

It is an occupational requirement that applications are women only and applicants from a BME and LGBTQ+ community are particularly welcome!

Why we need you

Innovation Unit is growing, hence we are attracting a new Service Designer or Senior Service Designer to help us grow and  scale the boldest and best innovations that deliver long term impact for people, address persistent inequalities and transform the systems around them.

Our service designer roles are varied and interesting, you will rarely be in the same place – working from home, hot desking or visiting clients all over the UK. We’re looking for people who can work flexibly and creatively, navigating the boundaries of, for example, health and social care, or children’s and adult social care.

We’re seeking diversity of professional and personal experience as we know that this enriches our work. We would like you to consider expressing your interest for the role even if you have some, but not all the experience listed in the application pack. Most important for us, is that you bring energy, insight, creativity and the determination to grow and scale new solutions to big social challenges.

What will I be doing?

You will work hard as part of a project team across our high-impact, innovation consultancy.

Among other things, this role will include:

• Service design as part of complex social innovation programmes

• Client delivery and project leadership

• Engagement, communication & learning (internal and external)

• Develop service design practice within IU

• Business development

For more detail on how this translates to both roles, please carefully read through the attached Application pack

What skills are you looking for?

Attributes:

• You are creative and imaginative – capable of redefining the problem, breakthrough thinking and sparking lots of ideas, spotting opportunities and working at micro and macro scales. You are a reflective practitioner. 

• You are a designer – you understand design and what it has to offer and can articulate its value to other team members. You can cope with uncertainty and make the intangible tangible. You are comfortable experimenting, dabbling and iterating.  You have good visualisation and making skills, communication, research, engagement and facilitation skills.

• You put people at the heart of your design thinking – this means paying attention to people’s experience and understanding what it means. You are committed to co-producing new design with those using and delivering services. You pay particular attention to minority voices. 

• You are a changemaker – you make change happen by working from the ground up, and from the top down to create new solutions that actually get implemented. You love to work on projects with diverse teams. You maintain a focus on people’s experience.

• You are passionate about social change – you are passionate about making a difference to people’s lives. You are motivated and inspired by social change and how service design can make a real difference in the world. 

• You are hungry to learn and committed to helping others to learn. You are part of the service design community. 

Knowledge, experience & skills Service Designer:

• You have a relevant service design education and training

• You have knowledge of the latest thinking and developments in service design

• You have practical experience of working as a designer and applying service design methods (experience in the public sector is desirable) 

• You have example of services that you have designed, or helped to design, that are being used in practice 

• You are imaginative and able to produce creative ideas to deliver better outcomes 

• You are a skilled researcher able to plan and carry out in depth research interviews, analyse them and report key insights succinctly. 

• You are able to plan engaging workshops using a variety of tools and methods that enable everyone to contribute.

• You are a confident facilitator able to sustain motivation and engagement, keep to time and ensure outcomes are achieved 

• You can effectively synthesise workshop outputs and make attractive and easy to under/understand presentations, design products and tools 

• You know when and how to use personas, prototypes, user journeys, service blueprints and other service design tools

• You are a good communicator and presenter. You can communicate clearly and concisely and listen well to others’ views even when they are different from your own. 

• You are able to make people from a diverse range of backgrounds feel included and valued 

• You enjoy teamwork, are a team player and you are at home working as part of a multidisciplinary team 

• You are a good organiser and able to manage time well. Experience of project coordination is desirable. 

• You have good software skills with Google Suite, Adobe CS - InDesign, Illustrator & Photoshop

Knowledge, experience & skills Senior Service Designer:

• You have a recognised service design qualification (preferred) 

• You are up to date with the latest thinking and developments in service design

• You are a strategic thinker and have knowledge of leading complex systems 

• You have significant experience of working as a designer and applying service design methods, (experience in the public sector is desirable) 

• You have experience of applying service design methods effectively within complex systems

• You have example of services that you have designed, or helped to design, that have delivered impact 

• You have a track record of growing design-led capabilities and practices in teams and organisations

• You have experience of managing projects to deliver successful outcomes and supporting people from multiple disciplines to work as a team 

• You are able to create design methodologies, write bids, negotiate briefs with  clients and create and manage project plans and people to deliver the project effectively 

• You are a skilled researcher and ethnographer, able to plan and oversee research, analyse and synthesise insights and report ideas verbally and in writing in a compelling way 

• You are able to plan engaging workshops using a variety of tools and methods that enable everyone to contribute.

• You are a skilled facilitator able to sustain motivation and engagement of diverse groups (including leaders and service users), manage conflict and ensure outcomes are achieved 

• You can effectively synthesise workshop outputs and make attractive and easy to understand presentations, design products and tools 

• You know when and how to use personas, prototypes, user journeys, service blueprints and other service design tools

• You are a good communicator and relationship builder. You are able to make clients feel listened to and valued, manage a project team to deliver outcomes and understand the political dynamics of the organisations you are working with 

• You are able to make people from a diverse range of backgrounds feel included and valued 

• You have excellent software skills with Google Suite, Adobe CS - InDesign, Illustrator & Photoshop and Kimble
   

Before applying, we would like you to carefully read the Application pack for additional information about the roles.

What will I gain?

The exciting opportunity to work in a welcoming and friendly environment, with a diverse group of colleagues, on impactful social innovation programmes, giving you huge personal satisfaction. 

Plus an attractive package of benefits.

Application process 

To apply for the role please first carefully read our comprehensive Application Pack (attached) and follow the instructions to send your PDF or online portfolio of recent work demonstrating a range of skills, with a CV and covering letter stating why you would like to join the Innovation Unit team, your interest in the role and the aspects of your experience relevant to the role by Monday the 21st of February 2022.

Location

Remote working, with work bases in London and Greater Manchester

Why we need you

Innovation Unit is growing, hence we are attracting new Innovation Consultants and Senior Innovation Consultants to help us grow and  scale the boldest and best innovations that deliver long term impact for people, address persistent inequalities and transform the systems around them.

We are looking to attract 2 new Innovation Consultants:

• Innovation Consultant – Learning: to support our learning work across the whole of our portfolio, including business development

• Innovation Consultant – Generalist: to support projects across all our areas of impact (being based in or around Greater Manchester would be an advantage as we support  place-based transformation, building upon insights from our GM Covid learning work)

We are looking to attract 3 new Senior Innovation Consultants:

• Senior Innovation Consultant - Learning: to lead our learning work across the whole of our portfolio, including business development

• Senior Innovation Consultant - Mental Health: to lead elements of our broad and expanding work in mental health

• Senior Innovation Consultant - Children and Families: to lead elements of our work across children’s social care as well as community based support (based in or around Greater Manchester would be an advantage)

Our Consultant roles are varied and interesting, you will rarely be in the same place – working from home, hot desking or visiting clients all over the UK. We’re looking for people who can work flexibly and creatively, navigating the boundaries of, for example, health and social care, or children’s and adult social care.

We’re seeking diversity of professional and personal experience as we know that this enriches our work. We would like you to consider expressing your interest for the role even if you have some, but not all the experience listed in the application pack. Most important for us, is that you bring energy, insight, creativity and the determination to grow and scale new solutions to big social challenges.

What will I be doing?

Among other things, this role will include:

• Leading or being part of the development and delivery of complex social innovation programmes

• Winning new business, independently leading on specific opportunities

• Developing and maintaining great relationships with clients 

• External engagement and communication

• Helping the organisation to improve

For more detail, please view the attached application pack.

What skills are you looking for?

Attributes

• We are looking for curious, driven and highly inspirational people who are greedy to continue their learning, deepen their knowledge and share it with the people they work with. 

• We are actively seeking diversity of experience, including lived experience of our areas of work within our staff team as we know that this enriches our work. We would welcome someone bringing fresh energy and insight to Innovation Unit, challenging the organisation to work differently.

• This work is never dull, often demanding and sometimes challenging. You will be happy on your feet, at the flipchart, and working with diverse groups of people, comfortable with ambiguity, offering up your analytical, strategic, creative and relational talents. 

• You will rarely be in the same place – working from home or hot desking, or visiting clients all over the UK. You will be happy on the telephone, on conference calls and webinars, at events, and working across Google Drive, as well as face-to-face with clients, partners and colleagues.

• You will be comfortable contributing to the development and learning of our team as well as contributing to whole organisational processes.

Experience

Ideally, you will have direct experience and bring expertise in one or more of the Innovation Unit’s priority areas of impact or any related areas of social deprivation and need:

• Children and families

• Mental health

• Health and social care

• Education and learning

• Criminal justice

We are specifically looking to cover the below positions, but are equally interested in hearing from people with more generalist experience and expertise in social innovation. We welcome people from all sector backgrounds.

Senior Innovation Consultant - Learning

We support organisations and systems to learn by either helping them develop a learning culture, acting as their learning partner, or by developing and delivering learning networks.

For this position we are looking for people who understand how to help organisations to build a learning culture and embed learning. You may have experience in organisational learning, organisational development or evaluation, and bring expertise in learning approaches and theory. You are excited by learning and understand the blend of rigour and creativity needed to help organisations to learn.

Senior Innovation Consultant - Mental Health
Our current and past work includes a broad portfolio of mental health projects and programmes. Current key programmes centre on transforming care and support for adults with a range of mental health needs. We are keen to expand our work across all age groups and subject areas within mental health.

For this position we are looking for people who understand how to work with senior leaders and other stakeholders to build collaborative approaches to service and system change. You will have experience of working in mental health, whether in policy, delivery or consultancy. You are ambitious for people with mental health needs and you are excited by the opportunity to help our clients build new systems centred on the voice of lived experience.

Senior Innovation Consultant - Children and Families
(based in or around Greater Manchester would be an advantage)

We support the delivery of improved outcomes for children and families in our work across children’s social care in England.  Our work ranges from: supporting coaching and learning on large scale, national innovation programmes for central government; working with and across regions to support the scaling of innovation from one locality to many new localities; and working with individual authorities to design new solutions to local challenges faced by families and their communities. 

For this position we are looking for people who understand children’s social care and can apply that knowledge in the context of place-based transformation, both of which require working at a system wide level. You may have experience in working directly with children, young people and families in any capacity, or you may want to apply / channel your innovation, research or policy expertise into this area of impact.

Innovation Consultant - Learning

We support organisations and systems to learn by either helping them develop a learning culture, acting as their learning partner, or by developing and delivering learning networks.

For this position we are looking for a candidate who has a sound understanding of helping organisations to build a learning culture and embed learning, and has experience in supporting organisational learning, organisational development or evaluation.

Before applying, please refer to the attached Application Pack for additional information on the desired skills, knowledge and experience.

What will I gain?

The exciting opportunity to work in a welcoming and friendly environment, with a diverse group of colleagues, on impactful social innovation programmes, giving you huge personal satisfaction. 

Plus an attractive package of benefits.

Application process 

To apply for the role please review our comprehensive application pack (attached) and follow the instructions to download, complete and send the attached application form to Innovation Unit.
Please send forms as a word document, not a PDF by midday on Monday the 21st of February 2022.

Senior Social Worker - Duty (24 hours). Monday/Tuesday/Weds. The Social Work and Community Support Service (SWCS) comprises 30+ full and part-time workers, based in four locality teams in London and the South East, who work with adults within the Jewish Community. They provide personalised and integrated support offering guidance, advice and advocacy to meet identified health and social care needs of individuals, families and carers, as well as facilitating support groups and other community-based interventions. The aim of the service is to support independence, promote choice and control for people facing difficulties due to ageing, caring responsibilities, illness, isolation, disability, mental health issues or changes in circumstances. This role is a job share, overseeing Duty, a triage and advice service. The post holder will work closely with individuals and their carers, as well as health and social care workers from Jewish Care, community, voluntary and statutory services.

The post-holder will be a member of the North West and Central London Team which is based in Golders Green.

This post is for 24 hours per week working, Mondays, Tuesdays, Wednesdays (9am - 5.30pm).

The role of the Senior Social Worker is to:

* Take a Senior role in managing the Duty provision and develop an effective service
* Supervise social workers and develop the role of the Duty volunteers
* Work in partnership with individuals, carers and relevant voluntary and statutory resources to enable people to use the service, to reduce risk to themselves or others and/or improve their quality of life in a meaningful way
* Be active for initiating and maintaining collaboration with internal and external partnerships, to develop community and group interventions that enhance social and community life for individuals and their families/carers
* Taking a multi-disciplinary approach to provide effective intervention, whilst being pro-active in maintaining effective collaboration.
* Develop knowledge and understanding of how Jewish Care staff support initiatives to deliver a wide range of services in our Community Hubs, Care Homes, Community Centres and outreach programmes
* Take an active role in attending relevant locality and specialist forums
* Triage, support and guide people, face to face or over the phone to assess urgency and need
* Communicate with clients regarding the next step, to ensure effective case managements when awaiting allocation
* Respond to enquiries in a timely manner, working towards the values of the organisation.
* Record all conversations and assessments on Dynamics CRM
* Participate in a specialist forums developing knowledge and skills with regard to Mental Health, Family Carers, Disability, End of Life Care and Dementia
* Provide information and advice in accordance with current government health and social care guidance, and to conduct holistic assessments for Jewish people living in the community
* Demonstrate confident and effective judgement in making timely decisions to achieve positive change
* Work with and supporting colleagues to identify local services and resources that promote independence, choice and dignity of individuals, carers and families, to enable people to remain within the community as far as possible
* Take an active role in the promotion of collaborative practice in a multi-agency context to ensure people in the community are supported safely, in the best way possible
* Ensure that information gained through community involvement is fed back to Jewish Care, and acted upon, in order to continually improve service provision according to changing circumstances
* As a senior member of the team, being pro-active in supporting the effective management of the team
* Present the work of the Social Work and Community Support Service in different forums.

What you'll need:

* Social Work qualification (Essential)
* Registration with Social Work England (Essential)
* Practice Educator qualification or similar (Desirable)
* A uk driver's licence with access to a vehicle (Desirable)
* Significant experience in managing a social work caseload and supervising others (Essential)
* Extensive experience working with adults in a social care context (Desirable)
* Experience of community and/or group work (Essential)
* Demonstrate a high level of skill in the sensitive exploration of complexity and risk, offering support to colleagues managing such dilemmas (Essential)
* Significant working knowledge and experience of Safeguarding, Care Act (2014) and Mental Capacity Act (2005) (Essential)
* Experience of, or an interest in, working with the Jewish community (Essential)
* Experience of working with people (or are carers for people) experiencing Mental Health, Disability, Dementia, Isolation, End of Life and other co-morbidities (Essential)
* Experience of using electronic data bases to maintain up to date client records (Desirable)
* Enhanced ability to apply