Senior customer advice and information officer jobs (57)

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Top job
Cats Protection
RH17, Haywards Heath
£37,974.25 per annum (starting salary subject to experience)
to continued growth, we are now looking for a Senior Application Support and Development Engineer with SQL skills and knowledge of C#.NET.
Top job
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£32,020 - £35,220 per year pro rata
As Senior Property Advisor the role will involve managing our Property Advice Team and building our affordable consultancy.
Citizens Advice Merton and Lambeth
Multiple Locations
£21,000 per year based on full time hours pro-rata for part time hours agreed
Citizens Advice Merton and Lambeth
Multiple Locations
21,000 pa salary is based on full time hours. Will be pro-rata according to working hours agreed
The Canal & River Trust
Circa £30,000 plus car allowance, competitive pension, and generous benefits
Our CRM Data Manager will ensure that our charity’s data management practices are consistent, reliable, and first-in-class
The Royal College of Radiologists
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£110,000 - £120,000 per year
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Royal Association for Deaf people
£17,062.50 per year for full time - pro-rata for part time depending on hours chosen
Royal Association for Deaf people
Epsom, Surrey
£18,037.50 full time salary per year pro-rata for part time hours (16,22.5 or 30 hours)
Age UK Coventry & Warwickshire
Multiple Locations
£45,000 - £50,000 per year
Actively recruiting for Director of Finance to effectively manage and develop financial resources in line with the organisation's vision.
Carers in Hertfordshire
£34,664 - £38,655 per year
Are you self motivated? Do you have excellent ICT skills and a proven record of delivering effective business support services?
Page 1 of 4
RH17, Haywards Heath
£37,974.25 per annum (starting salary subject to experience)
Permanent, Full-time
Job description

Job title: Senior Application Support and Development Engineer
Salary: £37,974.25 per annum plus excellent benefits
Location: Chelwood Gate, Haywards Heath
Job type: Permanent
Hours per week: 35
Closing date: 01 December 2019
Interview date: 09 December 2019

Please note - this role requires you to demonstrate the ability to work independently and in teams writing mainly SQL code - .Net experience would be useful. There may be the opportunity to work one day a week from home.

Due to the continued significant investment in technology, we are now looking for a Senior Application Support and Development Engineer to join a dynamic and experienced team of IT professionals based at the National Cat Centre, Chelwood Gate.

Cats Protection, the UK’s leading feline welfare charity, is developing and implementing a 5-year Digital Transformation strategy. This strategy has already moved key systems to Microsoft’s Azure platform and more exciting developments are planned to help expand and support the charity’s growth.

The IT department implements, maintains, supports, upgrades and improves the IT systems across the charity whilst minimising ongoing risks. The department are primarily responsible for all IT equipment and systems that sit at the heart of Cats Protection networks providing a service for the 1000 employees and 11,000 volunteers. Typically this will be servers, data storage, networks, telephone exchanges, security firewalls, and other centralised systems.

The Senior Application and Development Engineer will ensure that all assigned immediate development work, upgrades, and support requests are dealt with to agreed levels of service and customer satisfaction. In this role, you will deputise for the IT Applications Manager in their absence. You will also ensure that all assigned upgrade & implementation project work is completed professionally & documented, on time, and to agreed specifications.

You will maintain a high level of availability and integrity for all of the IT systems, resolving issues & requests in the most responsive, efficient, and cost-effective manner. You will be supplying & implementing IT systems and solutions that are robust and fit for purpose, enabling all sites, departments and volunteer groups to gain maximum benefit and productivity from their use of IT. You will be offering professional help, assistance, and support (which may include training, demonstrations, and presentations), to employees and volunteer groups for IT applications and systems and will write user documentation and guidelines that are easy for the target audience to understand.

The successful candidate will have experience in writing SQL code with .Net experience. You’ll be customer focused with a flexible approach. You’ll be a team player and play an important apart within a responsive team.

To apply for this position please click the APPLY ONLINE button. Our application process requires you submit a CV and answer screening questions – including explaining your interest and suitability for the role. Unfortunately we cannot accept applications or CVs that are emailed to us directly.

Please note the recruitment process for this position will include a competency based interview with an SQL test.

For further details please download the job description below:

• JD attached
• Candidate information sheet attached

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More about Cats Protection
Cats Protection

Choose a career with us and you'll be helping us to achieve our vision of a world where every cat is treated with kindness and an understan... Read more

Posted on: 13 November 2019
Closing date: 01 December 2019
Job ref: IT52
Tags: Advice, Information,IT

The client requests no contact from agencies or media sales.

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