Senior Data Executive Jobs in Westminster, Greater London
Location; Home based within the UK. Occasional travel to key events across the UK.
The purpose of this role is to provide administrative, project and event planning support to the Director of Network Programmes & Innovation. This will involve working with the Director and other colleagues to build a strong structure for the directorate as they work towards fulfilling their strategic goals.
Role responsibilities
·Diary and Email Management- Review incoming correspondence for the Director of Network Programmes & Innovation and take action as appropriate; drafting emails and documents, collecting and analysing information, initiating communication with key stakeholders and supporting the Director’s work as part of the Senior Leadership team.
·Event and Meeting Logistics - Organise regular meetings and events on behalf of the Director of Network Programmes & Innovation, liaising with external partners and key stakeholders.
·Project Planning – Provide administrative and logistical support to develop and deliver a range of projects on behalf of the Director of Network Programmes & Innovation and the Operations leadership team.
·Working with stakeholders - Work closely with people across the network and externally to ensure that the Network Programmes & Innovation directorate are engaged and represented as needed to maximise collaborative working.
·Travel and logistics – Booking travel, hotel rooms and meeting rooms for the Director of Network Programmes & Innovation.
Person Specification
Technical skills and minimum knowledge:
· Clear understanding of the need to maintain confidentiality.
· Experience planning and supporting projects, events and meetings with multiple stakeholders;
· Proven ability to operate with diplomacy, tact and empathy at all levels.
· Strong written and oral communication and administrative skills and ability to adapt communication style as appropriate.
· Highly organised and experience providing support for a Director and senior colleagues and developing strong working relationships with key partners at all levels of seniority.
Behaviours and competencies:
· Demonstrates a commitment to the values of the Trussell Trust
· Demonstrates a good understanding or capability to learn the principles underlying GDPR, other applicable legislation and best practice.
· Effectively plans and organises tasks and activities which involve multiple partners
· Spots opportunities and barriers for the Director of Network Programmes & Innovation and takes initiative to develop appropriate responses
· Manages relationships with colleagues and participants with confidentiality, warmth, professionalism and sensitivity
· Role models inclusive behaviours and values
Key Stakeholders
· Network Programmes & Innovation Directorate
· EA/PA Group
· External partners
· Key Funders
· SLG
The client requests no contact from agencies or media sales.
Supporter Engagement Manager
Are you ready to make a real difference? At Pilgrims’ Friend Society, we’re not just providing care – we’re building communities, fostering connections, and transforming lives. If you’re passionate about creating positive change and want to be part of a dynamic team dedicated to making a lasting impact, then keep reading!
About Us
Pilgrims’ Friend Society is dedicated to enhancing the lives of individuals across our care homes and housing schemes. We are committed to fostering a community where support, prayer, and engagement thrive. As we continue to grow, we are seeking a passionate and experienced Supporter Engagement Manager to join our dynamic team.
About the Role
As the Supporter Engagement Manager, you will play a pivotal role in shaping our engagement strategies to cultivate relationships with our valued Christian* supporters. Reporting to the Director of Marketing and Communications, you will lead initiatives to increase prayer, giving, and church engagement, aligning with our broader objectives. You will manage our Supporter Engagement Co-ordinator, ensuring seamless coordination and execution of our supporter-centric initiatives.
Read the job pack for further details of this fantastic opportunity.
Key Responsibilities
- Develop and implement a comprehensive supporter engagement strategy to bolster our supporter base and enhance engagement levels.
- Curate a tailored stewardship journey for major donors and legacy pledges, providing personalised communications and resources to foster continued support.
- Oversee the management of our supporter database/CRM, ensuring compliance with GDPR and all relevant legislation.
- Utilise data analytics to design targeted campaigns and initiatives aimed at expanding our supporter network across various channels and touchpoints.
- Lead church engagement efforts, forging and nurturing connections with local and national churches and networks.
- Collaborate with our Activities and Community Engagement (ACE) Facilitators to enhance engagement within our care homes and housing schemes.
- Drive regular prayer communications, fostering a culture of prayer support through various platforms including our online Prayer Wall.
- Organise and lead supporter-facing events such as exhibitions and conferences to facilitate meaningful interactions with existing and prospective supporters.
- Stay abreast of industry trends and share insights with internal teams to inform strategic decision-making.
About You
- Minimum of three years of experience in the charity or third sector.
- Proven track record in supporter engagement and database management.
- Good understanding of UK GDPR regulations.
- Familiarity with fundraising functions and project management.
- Exceptional organisational skills with the ability to prioritise tasks and meet deadlines.
- Strong proficiency in written and verbal communication.
- Innovative thinker with a proactive approach to problem-solving.
- Team player with a reliable and detail-oriented work ethic.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours
34.5 hours a week, Monday to Friday.
Benefits
- Hybrid working (2 days in the office, 3 days at home)
- Flexible working hours
- 5 weeks' paid holiday per year, as well as bank and public holidays
- Training & development
- Ongoing support from management
- Perkbox
- Wisdom app
- Care Friends referral app
- Birthday reward
- Long-standing service reward
- Life assurance scheme
- Pension scheme
Join Our Team
If you are passionate about making a meaningful impact and possess the skills and qualities outlined above, we invite you to join us in our mission to enrich lives and build communities. Apply now and be a part of our dedicated team at Pilgrims’ Friend Society.
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
Ivy Rock Partners are pleased to be working with an outstanding housing association to recruit a Head of Rent Setting and Compliance to join their team.
This role is reporting directly to the Finance Director of Operations and the responsibilities will involve leading the rent-setting process and conducting thorough financial reviews.
This is a hybrid working role 1-2 days in the office based in Central London.
Key responsibilities include:
- Providing technical advice to the organization and ensure that the organisation complies fully with the Rent Standard of the Regulator of Social Housing and individual rent agreements
- Ensuring the accuracy of financial information related to rent accounting
- Contacting customers related to the rent setting
- Being the lead responsible for the annual audit and Regulatory returns
- Leverage data analytics to identify inconsistencies and other issues and driving improvements in operational services and processes
- Being accountable for preparing rent budgets
You will:
- Be a CCAB qualified accountant with relevant sector experience
- Have a strong understanding of the housing regulatory framework for landlords with a particular focus on knowledge around the Rent Standard
- Have substantial hands-on technical expertise and the ability to cultivate strong working relationships with all relevant service providers, suppliers, and stakeholders
- Experienced in managing external and internal auditors
Benefits include:
- 30 days annual leave (not including bank holidays)
- Two additional paid volunteering days each year
- Flexible benefits scheme
- Competitive salaries that are benchmarked regularly against current market rates
- 4 x salary life assurance
- Up to 10% pension contribution
Please get in contact with Megan Hunter for a confidential conversation about this role.
Percival are excited to be working exclusively with the Ruth Strauss Foundation to help them appoint a new Head of Fundraising.
The Ruth Strauss Foundation was founded in Early 2018, Ruth Strauss, wife of Sir Andrew Strauss the former England cricket captain, was diagnosed with an incurable lung cancer that affects non-smokers. Ruth died on December 29th 2018; she was 46 years old and mother to two children, then aged 10 and 13. The Ruth Strauss foundation provides emotional support for families to prepare for the death of a parent and raises awareness of the need for more research & collaboration in the fight against non-smoking lung cancers.
Title: Head of Fundraising
Salary: £55,000 – £60,000 per annum
Working Pattern: Full Time
Contract Type: Permanent
Location: Hybrid, London
This pivotal role demands a strategic thinker with a proven track record of delivery. The post holder will be responsible for developing and implementing comprehensive fundraising plans, identifying new funding opportunities, and overseeing all income streams. Cultivating strong donor relationships will be key, and you should be confident in soliciting major gifts.
They are looking for candidates with demonstrable experience and understanding of diverse fundraising methods, including individual giving, major donor cultivation, and event management with a minimum of 5 years' experience in non-profit fundraising. The post holder should have experience in relationship building and excel at data analysis and reporting, utilising insights to make strategic decisions and demonstrate the impact of fundraising efforts.
Recruitment Timeline
Deadline for Applications: 30th May
1st Stage Interviews: week commencing 3rd June
2nd Stage Interviews: week commencing 10th June
We value diversity and know how important it is for charities to fairly represent their beneficiaries, therefore we encourage applicants from all backgrounds to apply.
The team at Percival are committed to your journey as a candidate and will provide any necessary support throughout the application process. If you need any assistance or require any reasonable adjustments throughout the process, please don’t hesitate to contact Joey on [email protected]
To apply, simply submit your CV. Should you meet the requirements, we will provide you with the full job description and arrange a call or meeting to provide further information about the next steps. Please note you may be required to complete a cover letter in order to submit a full application. To fully understand what we will do with your data, please review our policy
We are looking forward to connecting with you soon.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Background:
The Foreign, Commonwealth and Development Office (FCDO) Research Commissioning Centre (RCC) has been established to commission and manage quality, equitable research at value to inform international development priorities in the UK and globally. Led by the International Initiative for Impact Evaluation (3ie), the University of Birmingham, and a consortium of 17 UK and global research partners, the RCC aims to commission different types of high-quality research in FCDO’s key priority areas. The FCDO is expecting to deliver 20-30% of its total research budget through the RCC within a four-year time frame (total research budget was roughly £300m in 23/24).
The RCC has been operating since June 2023, working very closely with FCDO’s research teams through an early pilot phase. The key objectives of the RCC are to deliver ‘world class’ research commissioning processes and to build and manage a coherent R&D digital platform for the FCDO. These will promote equitable and streamlined access to FCDO funding and accelerate paths to research impact. This involves addressing the challenges associated with research bureaucracy, as highlighted by the Independent Review of Research Bureaucracy.
During the pilot phase the RCC has set up early processes and mechanisms ahead of the first research commissions, which launched in April 2024. Progress has been made to develop a digital platform for FCDO research and to build an R&D brand identity. We are now recruiting a full-time Director to lead the RCC through the next four years to implement the RCC’s vision, consolidate and deepen strategic connections across the consortium and wider networks within the sector, and direct and manage teams and resources towards delivery of a ‘world-class’ commissioning centre.
It is in this exciting context that 3ie seeks an outstanding candidate to serve as the Director to lead the Research Commissioning Centre. The Director will be supported by a secretariat and will report to the Executive Director of 3ie and to the Steering Committee of the RCC (this will include representatives from the FCDO, the consortium, and externals). The secretariat will include three units; an academic delivery unit, a programme management, due diligence, contracting and finance unit, and a stakeholder engagement, communication, and impact unit, and is projected to grow to 20+ positions over the course of the next 12 months. The Director will be a 3ie employee (or seconded from their existing institution) whose terms of employment are contingent upon the FCDO project financing their position.
The position covers a wide range of responsibilities including:
- Setting the strategic direction for the FCDO RCC and its role within the broader FCDO research brand to ensure the core objectives and vision are delivered
- Leading the FCDO RCC secretariat and operations within the Centre, including effective allocation of resources to implement workplans agreed with the FCDO
- Liaising closely with FCDO Senior and Programme Responsible Owners (SRO/PRO) and research team leads to identify and respond to research commissioning needs
- Oversight of all research commissions, including ensuring access to the right academic expertise and development and implementation of world leading processes for research commissioning
- Engaging and collaborating with other UK Government R&D funders and the broader research commissioning community to ensure the RCC adopts world class, ethical, inclusive, and impactful research commissioning practices
- Engaging with the wider RCC consortium to ensure synergies with and across partners are maximised and relationships within the network deepen, to build strategic partnerships and generate added value
- Regular engagement with FCDO leadership and reporting to the Executive Director of 3ie and the RCC Steering Committee
2. About 3ie
The International Initiative for Impact Evaluation (3ie) promotes evidence-informed equitable, inclusive, and sustainable development. We support the generation and effective use of high-quality evidence to inform decision-making and improve the lives of people living in poverty in low- and middle-income countries. We provide guidance and support to produce, synthesise and quality assure evidence of what works, for whom, how, why and at what cost.
We do so through evidence programmes, production of public goods, professional services, and support for institutional advancement initiatives. The evidence programmes include impact evaluations, implementation research, replication studies, systematic reviews, and evidence gap maps. Our work encompasses a wide range of topics, sectors, and themes, including health systems and services, nutrition, and related social sector programmes.
3ie is registered as a non-governmental organisation in the United States. We have offices in New Delhi, London and Washington, DC.
3. Role Summary:
The Director of the RCC will be responsible for the day to day running of the RCC and implementing the vision of the FCDO RCC as a leading, responsive, equitable and efficient funder and custodian of world-class, policy-relevant, and impactful research (addressing and) informing the global challenges of our time. The individual will do so through developing and nurturing the FCDO and 3ie (and consortium) partnership and oversee the strategic planning, implementation, and delivery of the FCDO RCC programme.
The ideal candidate is a visionary leader passionate about leveraging research for global development impact.
The position will be based in the UK/ London, on a remote work basis, but with regular in person interaction expected with the stakeholder teams.
4. Key responsibilities
4.1 Strategic Leadership and Vision:
- Define and implement strategic goals and ambition in alignment with the RCC’s vision and FCDO’s overarching research objectives
- Develop long-term strategies for scaling up research initiatives, with a focus on achieving measurable impacts on UK global development priorities
- Develop and promote culture of lessons learning and continuous improvement and innovation conducive to world class commissioning and cutting-edge research in FCDO’s key priority areas
- Report progress and strategic insights regularly to the Executive Director of 3ie and the RCC Steering Committee
4.2 Research Commissioning and Management:
- Oversee the development of the RCC operational framework, including the commissioning process
- Oversee the research commissions, from scoping and development of calls for proposals, through proposal review and selection, to due diligence and contracting
- Ensuring transparency, efficiency, and adherence to ethical standards in all the RCCs work
- Facilitate transparent and effective communication between all parties involved in the research commissioning process
- Oversight of the progress of research commissions to ensure they meet predefined objectives and quality standards
4.3 Partnership and Network Development:
- Engage and collaborate with other UK Government R&D funders and the broader research community to ensure the RCC effectively shares lessons and adopts world class, ethical, inclusive, and impactful research commissioning practices, whilst aligning and reducing burden on research where possible
- Engage with the Bureaucracy Review Reform and Implementation Network (BRRIN) led by the UK Government Department for Science, Innovation and Technology
- Strengthen relationships with existing partners in the RCC consortium through regular engagements and oversight of RCC commissions
- Engage with international research communities to exchange knowledge, best practices, and actively seek new partnerships to enhance research capacity and output
- Develop targeted strategies and approaches to capacity-strengthening programmes to enhance the skills and knowledge of RCC stakeholders to respond to requests for proposals
- Advocate for and support the principles of inclusion and equitable partnerships within all research activities
4.4 Operational and Financial Oversight:
- Lead the RCC secretariat and ensure the effective administration of the Centre’s operations
- Oversight of budgeting, financial planning, and resource allocation to ensure sustainability of the Centre’s activities
- Implement risk management strategies to mitigate potential challenges impacting research timelines and outputs
4.5 Capacity Building and Team Leadership:
- Develop targeted capacity-strengthening programmes to enhance the skills and knowledge of RCC stakeholders, including the RCC team itself, consortium partners, and the wider research institutions network. Special attention will be given to partners from the global south, to help ensure a levelling of the playing field
- Mentor and guide RCC staff, fostering a culture of excellence, continuous improvement, and ethical conduct
- Lead and motivate the team to achieve high performance and meet research commissioning targets
4.6 Stakeholder Engagement, Communication, and Impact:
- Oversee the development and implementation of the strategic engagement and communications strategy for the RCC
- Oversee the development of RCC’s approach and systems for developing and tracking evidence use and impact of RCC commissioned research
- Ensure all RCC-commissioned research includes planning for stakeholder engagement and evidence uptake and use
- Contribute to thought leadership to amplify RCC’s work, reflect on lessons learned and showcase impacts.
- Regularly engage with the FCDO, academic institutions, policymakers, and other stakeholders to align research activities with broader policy goals
- Represent RCC in national and international forums to promote the RCC, lessons, impacts and innovations from the RCC
- Through regular engagements with key stakeholders in FCDO and the UK government, advocate for the use of evidence to inform decision-making
- Oversee the development and management of the upcoming Digital Platform for commissions, results, and impacts
4.7 Innovation, Evaluation and Learning:
- Encourage the use of advanced and innovative technologies and methodologies in research commissioning and management
- Ensure that innovation and lesson learning is embedded in the RCCs ways of working, through for example lessons learnt log and after-action reviews
- Oversee the development and implementation of evaluation and learning frameworks to assess the effectiveness and continuously improve the relevance of commissioned research
5.Qualifications and skills
5.1 Education and Work Experience
- Educational Background: Master’s degree or higher in International Relations, Public Policy, Development Studies, Economics, or a related field
- Professional Experience: Minimum of 15 years of progressive leadership experience in research management in international development or a related field
- Partnerships and Networks: Track record of building strategic engagement with research funders and relationships across the research network; and building and managing partnerships across geographies and disciplines
- Research Commissioning: Track record of successful research commissioning and management, including adopting and testing innovative approaches and solutions to increase effectiveness and inclusion
- Research Expertise: Experience in managing large-scale research projects and working with international development agencies is highly desirable
- Research-Policy interface: A deep understanding of the research to policy interface, including a track record of either conducting of managing research with policy impact
- Familiarity with FCDO or Similar Entities: Knowledge of FCDO’s operational framework and objectives, or experience working with similar international development organisations
- Publications and Thought Leadership: A record of publications or contributions to influential reports or thought leadership in relevant fields
- Financial Acumen: Experience in financial management, including budgeting, resource allocation, and fiscal reporting.
5.2 Skills
- Leadership and Strategic Thinking: Strong leadership skills with the ability to set clear priorities, delegate, and guide investment in people and systems
- Analytical and Problem-Solving Skills: Ability to think critically and analytically, with a proven record of solving complex problems and making decisions that are data driven
- Stakeholder Management: Excellent skills in managing relationships with diverse stakeholders including government officials, researchers, NGO partners, and donors
- Communication and Advocacy: Exceptional communication skills, capable of effectively presenting and discussing both the technical and critical impacts of research findings with a variety of audiences. Excellent cross-cultural skills and diplomacy
- Adaptability and Innovation: Capacity to adapt to changing situations and to approach challenges with creativity and innovation
- Project Management: Proficiency in project management tools and methodologies, with the ability to oversee multiple projects simultaneously under tight deadlines
- Ethical Integrity and Cultural Sensitivity: High ethical standards and sensitivity to cultural differences, with the ability to navigate complex global issues
- Inclusive Leadership: Commitment to fostering an inclusive environment in line with equitable partnership principles.
5.3 Desirable Additional Competencies:
- Digital Proficiency: Familiarity with digital tools and platforms for research management and communication
- Language Skills: Proficiency in multiple languages is a plus, especially those relevant to FCDO’s key geographic areas of operation.
6. Eligibility
3ie will recruit one individual for this full-time position, with a preference for candidates who have authorisation to work in the United Kingdom. The candidate will be based in the UK and will be expected to be physically present for meetings with FCDO staff on a regular basis. The ideal candidate is a visionary leader passionate about leveraging research for global development impact.
3ie is also willing to consider a secondment from an existing job. The initial term is for four years.
3ie is an equal-opportunity employer committed to equality and diversity. We do not discriminate based on sex, age, religion, ethnicity, caste, sexual orientation or for being differently abled. We particularly encourage ethnic minorities and persons with disabilities to apply.
7. Terms of employment
Candidates should be available to start work at the earliest after accepting an offer. The salary range for this position will be internationally competitive and commensurate with qualifications and experience.
Our policies and procedures reflect our commitment to safeguarding children and vulnerable adults from abuse. We follow a zero-tolerance policy for any form of bullying or harassment in the workplace.
8. How to Apply
Your application package must include the following*:
- A cover letter, highlighting your experience relevant to the terms of reference. Please include information about the country you are based in and your work authorisation for the UK
- Curriculum vitae along with names and contact information for at least three professional references
*Incomplete applications will not be considered. Only the shortlisted candidates will be contacted.
Applications will be reviewed on a rolling basis until the position is filled, with the initial review starting 10th June 2024.
The client requests no contact from agencies or media sales.
PR Manager
This is a fantastic opportunity to work in a busy, high-performing public relations team at a national charity caring for the NHS. We’re looking for a brilliant, proactive and resourceful PR manager who is passionate about the NHS and generating amazing media coverage for a charity, in this remote and flexible working role.
You will be working for a charity that represents 100% of the NHS charity sector in the UK. Helping the NHS tackle today’s challenges and tomorrow’s opportunities.
Position: PR Manager
Location: Remote/flexible (must be able to work in Warwick and London offices occasionally)
Salary: £41,000 - 46,000 per annum, depending on experience
Hours: Full Time (35 hours per week)
Benefits: 10% pension contributions, 28 days annual leave, wellbeing time out, Perk Box, Pay it Forward days, Rewards Hub. Wellbeing time – Friday morning.
Closing Date: Midnight on Sunday 9th June
1st interview: w/c 17th June
2nd interview: W/c 24th June
The Role
The PR Manager plays a central role, working closely with the Head of Media to manage the public relations function of the charity. You will be responsible for helping to develop and execute prominent and high impact national and regional media campaigns, to help people better understand the mission and take action to support it.
Your main duties and responsibilities include:
· Generate regular, positive, proactive media coverage
· Proactively sell stories into the media as well as react to incoming enquiries
· Work with the Head of Media to develop impactful press strategies in line with the wider PR strategy
· Take a proactive approach to gathering NHS staff, member and supporter case studies
· Identify and develop high quality media pitches, spotting slots and opportunities and piggybacking on the news agenda where appropriate
· Build positive working relationships with target journalists
· Monitor and evaluate media coverage and PR activity, sharing coverage with key internal and external stakeholders
· Develop and maintain a good working knowledge of the issues affecting the NHS, and the wider political environment support liaison with NHS England, DHSC and other bodies to build relationships and ensure alignment of messages
The role is a hybrid of office and home working, requiring occasional meetings at the Warwick office. The team also meets in London but this is flexible, depending on the location of the successful candidate.
About You
You will have experience working in public relations. You will have experience of leading successful PR media relations strategies, and excellent written and verbal communication skills. You should be creative and passionate about delivering impactful work, with a proven ability to be highly organised and manage your own workload.
You will also have:
· Experience in developing and implementing media strategies for a high-profile organisation.
· Demonstrable evidence of successfully pitching to and building relationships with national, regional and sector journalists.
· A strong track record in reactive media management for an organisation in the public eye.
· Excellent time management skills and an ability to consistently meet deadlines.
· Excellent political awareness
· A strong track record in writing impactful content for different channels.
· Excellent interpersonal skills
· Excellent written and verbal communication skills
You will be asked to upload your CV and a covering letter outlining how you meet the job description and person specification, your Cover Letter should be no more than 2 sides of A4.
Other roles you may have experience of could include Public Relations Manager, Senior PR Officer, PR Lead, Brand, Media, PR, Public Relations, External Relations, Media PR Manager, PR Manager, Media and Communications, Communications, Digital Media, Digital Communications, Press Officer, Advocacy, Campaign.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Full time (flexible working options available)
Hybrid – Farringdon, London/Home based
Closing Date: 9 June 2024
Ref 6729
Join the General Counsel's Division as our new Incident Reporting Manager. If you can manage and configure databases to meet business needs, communicate effectively with users, and enjoy data analysis, we would love to hear from you!
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
Save the Children has an ambitious strategy, which requires us to take and manage an appropriate level of risk, often in complex environments, in order to improve the lives of the most marginalised children and communities that we work with. We are a large, complex charity and risk touches every part of the organisation and all aspects of what we do.
This is a new role within our General Counsel's Division and you will work with a wide variety of specialist teams across SCUK (e.g., Safeguarding, Legal, Health & Safety) who investigate incidents reported through SCUK's incident reporting and case management IT system (IRCM system).
You will act as the product owner for the system and will be the main point of contact with the software provider, responsible for ensuring that the system is configured and operating effectively to meet business needs and ensure that we can maximise use of the incident data.
A key objective for this new role will be to develop insightful reports and dashboards that help us analyse and monitor incident data relating to key areas of risk in SCUK's work, for example safeguarding, fraud, and health and safety. The aim will be to develop reporting and analysis that can identify trends and root causes to help us learn from incidents and improve the ways in which we respond to risks.
Key accountabilities will include:
Act as Product owner of SCUK's incident reporting and case management IT system (IRCM system):
- Responsible for the overall management of the system and ensuring that it is configured and operating effectively;
- Collaborate with specialist teams (e.g. Safeguarding, Fraud, Health & Safety) to understand business needs, gathering feedback on issues and functionality requirements, and exploring solutions and improvements;
- Manage the relationships with the ICRM software provider, SCUK technology team, and specialist teams to support the ongoing use of the system and to coordinate system updates and improvements;
- Review how we are utilising the system and the current licensing arrangements and make recommendations to optimise efficiency and cost effectiveness;
- Ensure training and user guides are available for new users and communicate system functionality updates to all users;
- Maintain high standards of data protection compliance in the configuration and use of the system through the completion and maintenance of privacy impact assessments;
- Develop mechanisms to monitor data quality for consistency and accuracy.
Incident analysis and reporting:
- Use appropriate data analytical tools such as Excel and Power BI to enable regular analysis of incident data to detect and monitor trends, including the proactive identification of emerging areas of risk and their causes;
- Develop clear and user-friendly reporting formats, such as dashboards and trend analysis, tailored to different audiences, including the Executive Leadership Team, the Audit and Risk Committee, and specialist teams;
- Convert data into actionable intelligence that enables the organisation to learn from incidents and highlights areas for improvement.
Reporting and case management processes:
- Monitor data quality from incident reports and liaise with specialist teams and incident reporters to ensure information is accurate and complete;
- Carry out initial triage of new incident reports, ensuring they are allocated to the correct specialist teams;
- Ensure mechanisms for reporting incidents through the IRCM system continue to meet the needs of incident reporters and specialist teams, as well as the teams managing regulator and donor reporting requirements;
- Track timely progress of cases to closure in line with agreed protocols
Stakeholder communication:
- Develop a communications plan to promote awareness around incident reporting throughout the organisation and relevant external stakeholders
- Manage the incident reporting and case management Sharepoint site and intranet pages, ensuring the provision of helpful and up to date information about incident reporting and investigation processes and procedures
- Act as focal point for promoting awareness of incident reporting as an important part of protecting people and assets, and in doing so contribute to a culture of openness and learning;
- Coordinate regular meetings for system users from specialist teams to share IRCM system knowledge and best practice, discuss common issues, trouble-shoot and monitor case management Key Performance Indicators;
- Assist with the timely completion of incident reports for institutional donors such as FCDO and other relevant external agencies/regulators
About you
You will need to be self-motivated and proactive with the ability to work independently, whilst also enjoying teamwork and able to work collaboratively with a diverse range of internal stakeholders across SCUK in order to understand business needs and develop appropriate solutions.
As the key point of contact for system users, providing training and guidance, and managing user access you will have strong interpersonal and communication skills. You will also build awareness around incident reporting processes and responsibilities with staff and volunteers throughout SCUK, helping to ensure that reporting is integrated in all SCUK's programmes.
To be successful, you'll demonstrate:
- Experience in high-level project management with excellent communication skills, both verbal and written.
- You are self-motivated; proactive and able to deliver results.
- You actively seek to improve existing processes and practice, and demonstrates a high degree of flexibility and adaptability to manage multiple tasks in a fast-moving environment.
- The ability to build credibility quickly and to communicate with impact, including influencing at senior management level.
- Excellent interpersonal skills, enjoying teamwork and high ethical standards.
- Experience configuring or managing an IT system or database.
- Knowledge of and/or experience in data analytics or the use of reporting tools such as Power BI.
- Awareness of risk management principles is desirable.
- Knowledge of and/or experience in incident reporting or case management is desirable.
- Knowledge of or experience in one or more of Save the Children's reporting areas (e.g., safeguarding, fraud, risk, health and safety) is desirable.
- Proficiency in the use of Microsoft Office Suite, including Excel, Word and PowerPoint, and ability to quickly learn to use new software.
- Discretion in dealing with confidential information.
- Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.
Closing date: 9th June 2024
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
As Head of Marketing and Strategy you will lead the marketing team to produce robustly-planned, insight-driven, effective marketing campaigns servicing the needs of the organisation. You will be responsible for the brand and marketing strategy and making sure we’re achieving against our goals for the coming years.
Fixed term 12 months from July 2024, 35 hours a week
Location: Here East or another Scope office with flexibility to work from the office and from home.
The role
This role will be working on rolling out our new brand identity alongside the Head of Creative and Brand as well as delivering on a brand and marketing strategy and roadmap towards a large-scale brand campaign in plan.
You will dedicate yourself to making progress on established plans for the year and stay focused on achieving key milestones.
To be successful in this role you will need:
- Demonstrable experience in a similar level Marketing role taking responsibility for a team.
- Experience of developing, implementing and evaluating brand and marketing strategies, operational plans and delivering campaigns which have created shifts in the awareness, engagement and income generating capacity of an organisation.
- Strong leadership of a large team, leading by example and building trusted and positive working relationships with Directors, Heads and teams across Scope.
- Experience with prioritising marketing activity by audience needs and making sure all activity is impact-driven and associates with our organisational strategy goals for the year.
- Knowledge and ability to join up many cross-organisational enabler projects across data, digital, fundraising and supporter journeys to help us reach our marketing goals.
About you
You don’t need to have worked in a charity but the ability to demonstrate quick learning about specialist marketing areas through previous work experience will be vital for this role.
You will be:
- An experienced marketing leader ready to jump into action at a really important time for Scope.
- Confident to be the subject matter expert, to influence stakeholders and to work collaboratively with a variety of colleagues.
- Insight-driven and impact-led and able to lead your team to champion these principles as we produce multiple marketing campaigns each year.
- Up to the challenge of taking on a fixed-term role and ready to get started with enthusiasm.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Role Overview:
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Provide infrastructure support to local voluntary and community sector (VCS) groups and social enterprises.
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Engage in one-on-one and outreach meetings to better support community needs.
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Develop and manage VCSE networks focusing on key themes like Children, Families, and Young People, Health and Wellbeing, Digital Isolation, and Safeguarding.
Key Responsibilities:
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Develop and oversee the implementation of detailed work plans for the development and funding advice service.
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Assist VCS organisations with monitoring, reviewing, and evaluating their impact.
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Provide guidance on funding streams, review proposals, and offer feedback.
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Advise on legal structures, policies, and charity registration processes.
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Planned and delivered training programs in collaboration with EHCVS staff or external trainers.
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Promote best practices and support the development of business plans, fundraising strategies, and quality assurance policies.
Networks
Network Development:
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Lead the development and promotion of a VCSE network in Ealing.
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Maintain and expand the membership database.
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Organise and facilitate network meetings and produce a monthly E-News.
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Support the development of local VCS networks and ensure effective communication through regular news updates and an online community calendar.
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Strategic Development
Strategic Planning:
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Develop strategic initiatives to enhance the capacity and sustainability of VCS organisations.
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Identify emerging trends and opportunities in the third sector to inform strategic planning.
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Work with the senior management team to integrate strategic priorities into operational plans.
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Facilitate the development of long-term strategies for growth and impact in the community.
Partnership Development:
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Create partnerships with employers, sector bodies, trusts, and foundations.
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Develop bespoke partnership proposals and support partners in their engagement with EHCVS.
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Act as an account manager for key relationships, ensuring ongoing communication and collaboration.
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Report to partners on the impact of their contributions and provide stewardship activities.
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Fundraising and Income Generation:
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Lead the strategic planning for income generation, focusing on innovation projects and core organisational costs.
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Manage and update the funding pipeline, seeking opportunities with corporates, trusts, and foundations.
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Work with the CEO and team to develop new and existing projects for funding.
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Write and submit funding proposals, ensuring alignment with EHCVS goals.
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Support to Development Team:
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Collaborate across the Funding and Group Development Team to meet service delivery targets.
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Provide strategic input and support to ensure the success of development initiatives.
Other Duties
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Assist in producing briefings, information, and web material.
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Assist in producing monitoring and evaluation information.
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Assist in developing and organising events.
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Represent Ealing & Hounslow CVS at meetings and events relevant to your project.
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Undertake other related project duties as may be required.
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Work in cooperation with other members of the staff team of EHCVS and attend appropriate internal and external meetings.
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Support EHCVS with other project developments and funding applications to funders.
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Undertake occasional additional duties commensurate with the responsibilities of the post as identified by EHCVS’s Board of Trustees.
Monitoring and Evaluation
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Record monitoring information; review the progress of current projects on a weekly basis and manage upwards.
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Prepare written evaluation reports for EHCVS projects and services.
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Support the funding and development manager and development services manager in monitoring information collated from the service as and when required.
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Weekly and monthly reporting.
Corporate Responsibilities
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Ensure that Equal Opportunities and all other EHCVS organisational policies are actively implemented and adhered to in all areas of your work.
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Work with EHCVS staff and volunteers to effectively achieve the organisation’s objectives.
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Ensure all volunteers working with you are given appropriate induction and provide information and support for all volunteers working for EHCVS.
Management and Support
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The postholder will be employed by Ealing & Hounslow CVS and supervised and managed by the CEO.
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Manage the Development and Funding Manager and Partnerships and Networks Manager
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Participate in regular supervision, team meetings, and organisation-wide staff meetings.
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An individual induction and training plan will be agreed upon.
New Horizon Youth Centre has been commissioned by the Mayor’s Office for Policing and Crime (MOPAC) as part of an Alliance with Safer London, St Giles Trust and the Anna Freud Centre to deliver on their Children and Young People’s Violence and Exploitation and Reduction support service. The commission will run from June 2024 for three years. As part of this, we are recruiting a brand new Partnerships Manager role to lead on opening up bedspaces, pathways and partnerships to improve outcomes for this client group. This role presents an exciting opportunity to create real sustainable change. We are looking for someone with demonstrable experience in partnership and stakeholder engagement who knows how to get and keep people on board to meet mutual or differing needs. The ideal candidate will be a confident, natural networker. You need to be persuasive but able to understand the perspectives and challenges that exist in this space. Key to achieving our vision is the passion. You must be genuinely passionate about supporting young people who are impacted by violence, exploitation and the criminal justice system and ideally, have previous frontline experience within relevant services.
- Starting salary: £37,024
- Deadline to apply: 9am Monday 24 June
For more details on how to apply and Job Specification, please refer to our Job Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Elephant Family is an international conservation charity that works to protect Asia’s magnificent wildlife in the most joyful and engaging way possible. Since their inception in 2003, Elephant Family have powered 150+ projects across India, Thailand, Myanmar, Cambodia, Sumatra and Borneo that have reconnected forest fragments, restored migratory routes, stamped out illegal trades and found ways for humans and wild animals to successfully live closer together than ever before.
In 2021, Elephant Family merged with British Asian Trust, an alliance that marked an exciting step in the evolution of both charities, bringing together the best minds in conservation, management and philanthropy.
Elephant Family is renowned for their unique and high profile events, which have been the foundation of the charity and will remain a key part of fundraising activities. Through these events, and their loyal HNWI supporters and corporate partners, Elephant Family have raised more than £20 million since its inception.
There is significant potential to be realised within the existing donor base of philanthropists and corporate supporters. As Fundraising Manager, you will support the team to develop meaningful and sustainable relationships with supporters, managing a small portfolio of your own donors and leading on the day-to-day contact with corporate partners and event sponsors.
As Fundraising Manager, you will:
- Manage a pool of HNWIs, corporate partners and event sponsors focusing on delivering compelling stewardship plans to deepen relationships with supporters and secure income
- Proactively identify and research major donor and corporate prospects, and develop individual cultivation plans to move along the pipeline
- Create high-quality and innovative pitches and presentations to engage prospective donors/partners
- Manage relationships with event sponsors ensuring key deliverables are met
- Support the delivery of Elephant Family’s renowned events, primarily focusing on managing the relationships with guests, event partners, and sponsors
- Work with the Programmes team to identify funding opportunities aligned to donors’ interests and current funding needs
- Take ownership of the database (Salesforce) ensuring donor records are up-to-date to allow for effective supporter communications and engagement
Ideal skills and experience:
- Demonstrable experience of managing relationships with HNWIs and corporate partners at the 5-figure+ level
- Proven experience of soliciting and securing support from prospects
- Strong writing skills with ability to create engaging content, proposals, pitches, presentations, reports and other donor communications
- Exceptional organisational skills, attention to detail and proven ability to manage a varied workload
- Strong communication and networking skills with the confidence to engage stakeholders of all levels (SMT, Trustees, senior volunteers, donors, partners, colleagues)
- Database management skills
- Team player, creative, trustworthy, target-driven and proactive
Expert recruitment for fundraisers and charities.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 50,000 members, 300 staff and an annual turnover of more than £12m.
It's an exciting time our growing organisation as we implement our new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and make the most of their time at a world leading institution.
Job description
We are looking for a Sports Development Manager who will be responsible for developing and supporting TeamUCL (a sporting community of 75 student sports clubs) and managing the Sports Development team at the Students' Union.
Do you have a good understanding of the UK sport and Higher Education sport sectors? Do you have experience working within in a sports development setting? If so, we would love to hear from you!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Institutional and Corporate Fundraiser, RISE
July 1, 2024 – June 30, 2025
BACKGROUND
RISE (Reimagining Industry to Support Equality) is a new collaboration focused on accelerating and expanding gender equality and women’s empowerment across global supply chains, through the delivery of workplace interventions and greater cross-sector collaboration. Our mission is to empower women workers, embed gender equality in business practice and catalyze systems change with an initial focus on the apparel, footwear, and home textile sectors. RISE is a membership organization that works with the world’s largest apparel and footwear brands as well as suppliers as members. Founded by BSR, CARE, ILO-IFC Better Work, and Gap In, RISE is hosted by BSR with a longer-term intention of becoming an independent not-for-profit entity.
RISE is now seeking the support of a fundraising contractor to help us achieve our new fundraising strategy and plans for significant expansion of our work. RISE has a mixed funding model and receives funding from private sector, philanthropic foundations, corporate foundations, bilateral agencies and could receive funding from multilateral agencies. This role will support RISE on grant fundraising.
We are looking for a self-starter with strong grant fundraising experience and network who is equally happy partnering with the team on new project ideas, writing proposals, expanding prospects and presenting to donors. We expect you to share our commitment to seeking a fairer future for women working in global supply chains and wants to join us to help scale our work through year-on-year income growth.
Time commitment: On average of 2-3 days/week with some periods being more intense than others.
Location: The Contractor can be remote, preferably located in the US or Europe. The person will report to the Executive Director, based in London.
SCOPE OF WORK:
Proposal and Concept Development
- Partner with subject matter experts at RISE to brainstorm and develop impactful new project ideas and turn these into concept notes or fundraising campaigns.
- Lead on grant proposal development for priority concepts. This involves drafting a compelling project narrative that translates our work for a donor audience, as well as program activities and outcomes, and a logical framework or theory of change.
- Lead on development of case for support, capability statements and pitch materials.
- Lead on complex, multi-year budget development for proposals in compliance with donor requirements and in line with RISE and BSR operational, financial and compliance guidelines for grant funding.
- Work with RISE Executive Director and wider RISE team on developing a healthy grant pipeline.
Donor Engagement
- Build on RISE’s existing donor networks and relationships to lead donor engagement and secure new funding in support of RISE’s priority action areas. This will involve:
- Broadening RISE’s base of donors by identifying priority donor targets and seeking ways to build new donor relationships, with particular focus around philanthropic foundations, corporate foundations and bilateral agencies.
- Maintaining regular communications with relevant donors and seeking ways to involve them in RISE’s work.
- Partner with RISE Associate Director for Business Partnerships on development and outreach to RISE members on grant funding opportunities, in particular collaborative or joint opportunities.
- Developing and implementing outreach plans for priority concepts.
- Lead on or partner with RISE subject matter experts and leadership on donor presentations and pitch-meetings.
- Keeping RISE team up to date with donor intelligence.
- Represent RISE, as agreed, at relevant conferences or events where RISE priority donors are present.
Fundraising planning
- Work with Executive Director to develop annual workplans for fundraising/business development/partnership building.
- Input into fundraising strategy and strategic reviews – including priority areas of focus, strategies for increasing grant funding, and ways to enhance internal collaboration with content experts.
The Scope of Work is not an exhaustive list of duties but is intended to reflect a range of duties the consultant will perform. The Fundraising Contractor agree priorities with RISE Executive Director. The Scope of Work will be reviewed regularly and may be changed in the light of experience and in consultation with the Contractor.
EXPERIENCE
- At least 10 years of relevant professional experience with developing and winning grants including writing concepts, high quality grant proposals.
- Demonstrated expertise with conveying a theory of change and developing logframes, budgets, and work plans for complex, multi-year and global projects in collaboration with program team.
- Good understanding of gender equality, women’s economic empowerment and the private sector’s role in achieving the SDGs.
- Knowledge of the international donor landscape and trends, with existing networks and demonstrable success in securing grant funding from a diverse group of donors including private and corporate foundations and governments.
- Ability to drive strategic work and engage colleagues around collective action/implementation.
- Demonstrated fluency in English, including advanced writing and editing, with the ability to communicate ideas effectively and concisely.
- Well-developed interpersonal skills for working with diverse teams, including across diverse geographies and interacting with senior staff in donor organizations.
- Excellent presentation and facilitation skills.
- Proficient with Microsoft Office.
- High ethical standards and commitment to RISE core values of agency, inclusion and collaboration.
REPORTING
The Contractor will report to the Executive Director and work closely with the Associate Director Business Partnerships, Program Director and Country and Program Managers. The Contractor will also partner with work closely with the BSR Grants and Foundation team.
APPLICATION
· Candidates who wish to apply are requested to submit the following documents:
o Covering letter addressing relevant experience for the role, including
o Current CV – no more than two pages
PAYMENT
The contractor is requested to submit application with their proposed daily consultancy rate. The contractor fees and terms will be agreed in advance, commensurate with experience and based on location. The consultant will be responsible for his/her own taxes and other statutory obligations.
CONFIDENTIALITY & INTELLECTUAL PROPERTY
The consultant is expected to maintain the confidentiality of all programs related information. All reports, data and other materials generated by the contractor will be the property of RISE.
Only suitable candidates will be contacted for an interview.
Please provide daily consultancy rate in cover letter.
The client requests no contact from agencies or media sales.
The Talent Set are delighted to be working with London's Air Ambulance Charity, supporting them to recruit a Deputy Head of Philanthropy (Trusts) maternity cover. This role will start at a key time in strategy development and long term planning, as they enter the final phase of their incredibly successful Up Against Time Appeal to replace their two helicopters.
As they enter the final phase of the appeal, having raised £11.5m of their £15m target (with a number of further pledges confirmed) this role will focus on developing the long term Trusts fundraising strategy. As Deputy Head of Philanthropy you will be tasked with considering the opportunities presented by the new 15 year organisational strategy, and contributing to the wider Philanthropy, Partnerships and Events team plans to ensure they have a strong footing as they look to the long term and next 15 years of London's Air Ambulance Charity.
As Deputy Head of Philanthropy you will not only lead on strategy development but also build and develop the Trusts pipeline, leading and developing the Trusts and Prospect Research teams to improve internal processes and influence/respond to upcoming fundraising opportunities.
Key Responsibilities:
- Lead the Trusts and Prospect Research teams and programmes through a year of maternity cover, ensuring both areas are in a strong position on the return of the substantive postholder.
- Act as LAAC's Trust and Lead Gift (£500k+) fundraising expert, leading the Trusts and Prospect Research teams to be ambitious and consider the long term funding opportunities for the charity.
- Lead the team through the transition from the Up Against Time Appeal to focus on the new 15 year organisational strategy and opportunities it presents to develop the pipeline for new projects.
- Take ownership of the Trusts, Foundations and Statutory pipeline, leading income generation from these sources with a personal focus on £100k+ opportunities, while informing the organisation's approach to restricted fundraising opportunities.
- Support the development of direct reports and wider Philanthropy, Partnerships and Events team.
Person Specification:
- Strong sector knowledge and technical expertise of Trust fundraising, with experience of securing £100k+ support from trusts, foundations and/or statutory sources.
- Demonstrable experience of developing and fundraising for restricted projects, monitoring income and expenditure budgets.
- Effective pipeline development skills and the ability to support a Prospect Research function to identify new opportunities.
The deadline for applications is Friday 7th June, with initial interviews to take place the following week.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Head of Service Delivery and Volunteering
Location: Home based
Salary: £48,800 per annum
Hours: 35
Job Type: Full time
Contract Type: Permanent
Re-engage is positive about old age and committed to reducing loneliness so that older people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness or social isolation.
We’re working to deliver a five-year strategy with growth at its heart and we’re looking for an exceptional person to join our team as Head of Service Delivery and Volunteering, to be a vital part of this exciting phase of our development.
Reporting to the CEO and sitting within the senior management team, you will lead a team that brings older people and volunteers into our organisation. Making full use of technology and building strong relationships with our volunteers, you’ll deliver volunteer-led services that help make life less lonely for thousands of older people each year.
Key responsibilities
Leadership
- Create a high performing team culture that’s ambitious and passionate about Re-engages vision for older people.
- Contribute to the organisation’s strategic direction and play an active role in operational and budget planning for both the charity as a whole and the Service Delivery department.
- Identify opportunities to develop new ways to use technology to improve our systems, develop new services and enhance customer service.
Operational Delivery
- Oversee and manage operations to provide a seamless service to volunteers and older people throughout their time with Re-engage from recruitment to departure.
- Create a culture of continuous improvement, using data and stakeholder feedback to shape our services and the support offered.
- Act as Designated Safeguarding Lead and lead contact for safeguarding for the board of trustees. Ensure that safeguarding is at the heart of our work, implementing robust safeguarding principles and practices.
- Harness technology to create high quality, efficient, consistent, person-centred experiences for older people and volunteers.
- Ensure volunteers receive appropriate, interactive and engaging volunteer training.
- Work with Engagement and Fundraising teams to ensure delivery of commitments to funders, setting appropriate targets for team members.
- Work with the Communications and Impact teams to develop and implement a comprehensive volunteer communication strategy, based on what volunteers want and need from Re-engage to support their volunteering.
- Work with colleagues to ensure the experience of our volunteers and older people is measured and monitored.
About you
Essential
- Experience of developing, supporting and managing volunteer led, sustainable services.
- Passionate about, and experienced in, working across all aspects of volunteer management.
- Understanding of safeguarding vulnerable people with proven competence of managing safeguarding systems and processes, confidentiality, and the implications of GDPR when working with volunteers and older people.
- Strong project management and data analysis capabilities.
- Experienced in working with CRMs, automated systems, Microsoft Teams, SharePoint, and Dynamics or equivalent systems.
- Highly motivated and engaging leader with strong people management skills.
- Energised by change and a commitment to continuous improvement.
- Skilled communicator and an experienced influencer.
- This role will require an enhanced criminal record check.
Desirable
Full driving licence and own car preferred, as this post will require travel across the UK as and when required, and quarterly overnight stays.
How we recruit
Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best. We understand that you may not meet every requirement listed, but if you feel you could make a valuable contribution to our charity, we encourage you to apply. You may be a great fit for this or another role.
We use the recruitment platform Hireful. The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV. To enable this please ensure your name you use on the application form matches exactly with that on your CV. We also add competency questions to the process which asses your approach to real issues that you would face in this role. Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leaderboard of candidates. Using Hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles.
The closing date is Monday 10 June 2024 at 5pm.
Benefits: Annual leave: 26 days plus bank holidays Remote working Flexible working Health: Bupa cash plan Pension Enhanced family friendly policies
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