Senior development manager jobs in forest hill, greater london

Position: Senior Designer (Digital and Content)
Hours: Full time (35 hours a week)
Contract: Fixed- term maternity cover until 31 July 2026
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2*, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’ve got a great opportunity for a Senior Designer to join our talented and creative Digital and Content Team.

Working closely with the Creative Content Lead and Brand team, your role will be key to elevating our visual presence and impact across digital and print.

You’ll be a team-player and a seasoned pro at responding to briefs of all shapes and sizes, from producing visual and creative content for our social media channels and digital platforms, to designing print assets for events.

Your role will be to champion user-centred design and high creative standards, working with teams and the MS community to produce and create content that is impactful and accessible.

You will be adept at managing your own workloads and production timelines, as well as possessing strong organisational skills.

Closing date for applications: 9:00 am on Friday 16 May 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Job Title: Senior Media and Communications Officer

Location: Hybrid (two days per week in our Camden office)

Salary: £26,707.20 - £28,860 per annum (pro-rata)

Hours: 30 (can be worked over 4 or 5 days)

Contract: permanent

Closing Date: 20 May 2025

Virtual Interview Date: 2 or 3 June 2025

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Senior Media and Communications Officer at Solace Women's Aid.

A London charity, we exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

This role sits within Solace’s Business Development directorate, which includes Partnerships and Public Affairs and Fundraising, as well as Communications.

About the Role

We are recruiting a Senior Media and Communications Officer to join us and play a pivotal role in promoting Solace’s services and campaigning work to external audiences via the media and social media. The post holder will also support with internal communications, and hold oversight of communications volunteers. This role will ensure domestic abuse survivors, decision makers, supporters and future supporters understand the life-saving services we offer, our hard-hitting campaigns, Solace’s impact on women’s lives and our contribution to bringing about lasting change.

In the year of our 50th anniversary, we are celebrating how much we’ve achieved, but also reflecting on the fact that there is so much more to be done. Join our passionate, committed team of women helping to bring about the day when everyone is able to live safe and independent lives which are

free from gender-based violence, abuse and exploitation. 

About You

We are seeking a hard-working individual with a strong news sense, experience working in press/media offices and across social media. You will be creative while maintaining Solace style and tone, and able to work across a number of priorities at the same time. A team player, you will establish, develop and maintain relationships with journalists/producers, women with lived experience, volunteers, charity and corporate partners and Solace colleagues, up to and including the CEO.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

· Flexible working based on core hours of 10am-4pm

· Focus on learning and development (internal career progression and training)

· Generous holiday entitlement

· Employer pension contribution

· Family-friendly leave and enhanced maternity pay

· Access to Inclusion Networks

· Daily clinical debriefing

· Employee Assistance Programme providing free 24/7 support and advice

· Employee Benefits Platform offering staff discounts, benefits and savings

· Flow & Restore yoga classes

· Meditation sessions

· Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, skills, and experience align with each point within the following sections of the Job Profile Document:

· Values, Behaviours & Competencies

· Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Partnership Experience Manager (Maternity Cover)

Salary: £38,814 - £44,581 pro-rata (depending on experience and FTE)

Contract: 12 months fixed-term contract (Maternity Cover- might be potentially extended)

Start Date: Date to be agreed (potentially August)

Location: This is currently a blended-working role with two in-office days (Tuesday-Thursday) during term time and the flexibility to work from home during school holidays. Occasional travel to schools and events will be required. 

We will consider reduced office days for a successful candidate based in one of our target regions across the North and Midlands. If this might be relevant for you we are happy to explore in a conversation with you before or during the recruitment process. 

We are currently based at Resource for London near Holloway Road station, however, our office will be moving to another location in London in the coming months. 

Working Pattern: 37.5 hours per week. Our core hours are 09:30 - 16:00 from Monday to Friday. This role can be either full-time or part-time (0.8 FTE minimum) and we are open to flexible working requests. 

Benefits of working for Challenge Partners

• Work-life balance

• Annual leave

• Employer pension contributions

• Health and wellbeing support

• Training and development

• Family-friendly policies

• Connection and celebration

About the role

You will play a key role in driving the continuous improvement and growth of our national partnership through deepening the quality and impact of our local collaboration hubs. You will also oversee the day-to-day running of hubs of our schools and trusts, which includes holding responsibility for the operations of the Partnerships Team and working closely with the Partnership Lead to ensure that all hubs, schools and trusts have an excellent experience with Challenge Partners. 

You will also oversee the implementation of the organisation’s Account Management strategy, working closely with members of the Leadership Team  to implement our strategy for effective partnership experience (our term for account management and customer service) for our partner schools and trusts. This includes holding some key strategic relationships, representing the organisation at external meetings and overseeing partner experience operations.

Key Responsibilities

The Partnership Experience Manager will have the following key areas of responsibility and will be expected to undertake other responsibilities commensurate with the role as requested:

Strategic Leadership and Management  - Hub Quality and Impact

• Develop and lead our strategy to improve the quality and impact of Challenge Partners’ Hubs, continuing to develop high performing hubs and supporting rapid improvement in new and emerging hubs

• Deliver, grow and evaluate the impact of our hub-led programmes: Middle Leaders’ Quality Assurance Review and Leadership Residency Programme

• Oversee the continuous improvement of national Knowledge Exchange and Areas of Excellence

• Lead a Hub Quality and Impact team, including all central team hub owners and executive hub links, through providing clarity on the Hub Quality and Impact strategy and operations.

Strategic Leadership and Management - Partnership Experience and Communications

• Develop and lead the implementation of our Account Management strategy ensuring that accounts are given the attention needed to ensure a smooth experience and high satisfaction rates

• Oversee Customer Care processes across the organisation, guaranteeing that any issues are resolved in a professional and timely manner 

• Oversee whole partnership communications, including half termly partnership newsletters

• Develop and maintain effective stakeholder relationships (Senior Partners, Hub Managers, trust CEOs) with your allocated key accounts to ensure that regular dialogue with them informs the strategy and continuous improvement in our support of hub quality and partner experience

• Act as an ambassador for Challenge Partners, representing the organisation externally where required

• Lead an Account Management approach through providing clarity on the account management strategy and operations.

Oversight of partner experience and hub management operations 

• Line management of the Partnership Lead and one or two Partnership Co-ordinators

• Team leadership of the Hub Quality and Impact and Account Management teams, delegating tasks appropriately 

• Work closely with the Partnership Lead to ensure the smooth day-to-day running of all hubs 

• Act as a point of escalation for any issues across hubs

• Identify hubs at risk, and lead on creating sustainable solutions with team members

• Work closely with the Finance Team to facilitate our invoicing processes for each academic year 

• Oversee hub funding processes across all hubs, proactively considering any changes needed in line with Hub Quality work

• Oversee Pricing Governance processes

Leadership Responsibilities for all Managers

• Foster a collaborative, high-performance team culture.

• Provide coaching and mentorship to develop team members’ potential.

• Drive innovation and professional development, aligning with Challenge Partners’ vision and growth strategy.

• Collaborate with Managers across teams to align efforts, ensuring a seamless experience for our school and trust partners.

• Contribute to organisational strategy, future planning, and priorities as part of the middle leadership team.

General Responsibilities

• Champion Challenge Partners’ vision, values, and commitment to diversity, equity, and inclusion.

• Take ownership of personal development and actively contribute to team learning.

• Work flexibly, undertaking additional duties as required.

• Maintain high standards of health, safety, and welfare for yourself and others.

• Attend events and external meetings, which may require travel and occasional overnight stays.

Person Specification

• Strong commitment to Challenge Partners vision and mission.

• Proven track record in strategic leadership and managing key external relationships.

• Knowledge and experience of the education sector.

• Excellent interpersonal skills used to build positive relationships with diverse stakeholders.

• Strong written and verbal communication skills.

• Experience in leading teams and developing others (formal line management experience is not required if transferable people management skills can be demonstrated).

• Proactive in improving processes, identifying risks and solving problems.

• Exceptional organisational skills, with the ability to prioritise and adapt to changing needs

How to apply

Please submit your application on Applied by 10am on Monday 19th May 2025. You will be asked to upload your CV and answer five competency and scenario-based application questions.

• First round of interviews (remote)- wlc 26th May 2025 (Specific dates TBC)

• Second round of interviews (face-to-face)- wlc 2nd June 2025 (Specific dates TBC)

A note on AI 

At Challenge Partners, we are committed to a fair and inclusive recruitment process. We don’t use Artificial Intelligence (AI) for recruitment - applications are reviewed by members of the team and we use blind shortlisting to mitigate potential bias and ensure all candidates are considered on merit.

Whilst we recognise that AI can be a useful tool for tasks like proofreading, we encourage you to share genuine examples from your own experience so we can better understand your unique skills and perspective. Authenticity is important to us and we want to hear your voice throughout the application process.

DEI Statement

Challenge Partners is committed to further enhancing diversity, equity and inclusion within our team and we welcome applications from all suitably qualified persons regardless of their race, gender, sex, disability, religion/belief, sexual orientation or age. 

Safeguarding Statement

Challenge Partners is committed to safeguarding and promoting the welfare of children, beneficiaries and staff. We expect all employees, consultants and volunteers to share this commitment. All offers of employment or contracts with us are subject to a satisfactory DBS check and references. 

No agencies please.

The Maggie Oliver Foundation (TMOF) exists to create a society where survivors and those at risk of childhood sexual abuse and exploitation (CSAE) are empowered to live fulfilled and successful lives, where every survivor is treated with dignity, respect, and as an equal and valued member of society.

We support adult survivors and their loved ones in transforming the pain of their abuse into strength, helping them recognise their own resilience, develop healthy coping strategies, build self-confidence, and embrace positive opportunities for the future.

72% of adults who experienced sexual abuse as a child do not tell anyone at the time of the abuse. A third of children never tell anyone about their abuse. In the last year alone, we have supported over 750 survivors of sexual abuse and exploitation.

Our purpose is to support people of all ages and backgrounds who have experienced sexual abuse, offering help, advice, and therapeutic interventions to aid their recovery and help them move forward with their lives. We are also committed to raising awareness, advocating and campaigning, and providing education and guidance across the UK to help protect those at risk of sexual abuse.

About the role

As our new Operations Manager, you will oversee and drive the effective day-to-day running of the organisation. This is a unique opportunity to play a pivotal role in a growing charity dedicated to empowering survivors of abuse.

You will support the Chair and work closely with the Emotional Support Manager to deliver strategic and operational objectives. This hands-on role suits someone highly organised, driven, and passionate about making a difference.

You will share responsibility for creating and implementing effective and efficient systems and processes to ensure the charity’s development and smooth running. You will work very closely with our Emotional Support Manager to deliver services and strategy to a high standard. You will be responsible for managing and motivating the advocacy team and be willing to learn all about the organisation’s work.

We need somebody to drive progress with the same determination and compassion demonstrated by our staff and volunteers delivering our operational services.

As part of a small, close-knit team, you will lead internal operations, financial oversight, and governance while contributing to strategic planning, staff support, and partnership development.

Who we are looking for

We seek an enthusiastic and committed Operations Manager with experience working at a senior level, ideally within the charity sector. You’ll bring your operations expertise and be willing to be hands-on with the day-to-day running of the organisation.  You’ll be able to help translate strategy into action and have excellent communication skills.

Above all, we need our Operations Manager to be committed, engaged, and ready to play an active role in driving the organisation forward.

Position: Senior Philanthropy Officer
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £33,044* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity 

*You will start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The Philanthropy team is part of the Philanthropy and Partnerships department, whose primary goal is to engage high value supporters and fundraise for the Stop MS Appeal.

As Philanthropy Officer, you will work closely with the Philanthropy manager, raising income for the MS Society from philanthropy fundraising activities as per the agreed objectives and targets.

You will identify, engage and steward philanthropy prospects through events and other appropriate fundraising activities, generating income to achieve ambitious targets and delivering a first class supporter experience.

You will ensure the provision of excellent individual care to ensure long term commitment, contributing to the overall implementation of our Philanthropy team’s objectives.

Closing date for applications: 9:00 am Friday 23rd May 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

The Casework and Research Manager will lead Humanists International's efforts in supporting Humanists at Risk through strategic engagement, research, and the management of key publications, particularly the Freedom of Thought Report. This role involves coordinating all Humanists at Risk support in accordance with the organization's new two-tiered strategy (https://humanists.international/blog/a-necessary-evolution-in-our-support-for-humanists-at-risk/), direct liaison with stakeholders, contributing to organizational strategy, and line management responsibilities.

Key Responsibilities:

• Coordinate and oversee the delivery of General Support to Humanists International's Members and Associates worldwide, including the provision of advice, guidance, and signposting to relevant resources.

• Coordinate the provision of direct, individualized casework support to leaders and officers of Humanists International's Member and Associate organizations who are facing significant risk due to their humanist activities or identity. This includes assessing needs, developing support plans, and ensuring timely and effective intervention.

• Develop and implement training programs for members and associates to enhance their capacity to support humanists at risk within their communities.

• Foster and strengthen partnerships with other human rights organizations to maximize the collective impact of our support efforts.

• Contribute to the development and maintenance of a comprehensive online resource library providing information on safety, security, advocacy, and support for humanists globally.

• Liaise and collaborate with staff in other humanist organizations to ensure coordinated and effective support for individuals at risk, aligning efforts with the new strategic framework.

• Develop and deliver fortnightly briefings to internal staff on relevant casework and risk-related matters, including updates on the implementation of the new support tiers.

• Prepare and present regular reports, statistical analyses, and updates on Humanists at Risk, and the effectiveness of the new support strategy, to the CEO and Board of Directors.

• Represent Humanists International at key stakeholder meetings, including platforms such as the EU Temporary Relocation Platform, building and maintaining effective relationships while articulating our revised approach to support.

• Lead the collection of compelling testimony and documentation for the Humanists at Risk campaign and the Freedom of Thought Report.

• Manage, edit, and oversee the entire production cycle of the Freedom of Thought Report, ensuring its accuracy, quality, and timely publication.

• Provide overall project management and strategic direction for the Freedom of Thought Report, including budget oversight and timeline management.

• Work collaboratively with the Fundraising and Communications Officer to ensure the research and findings effectively inform fundraising and public awareness initiatives.

• Directly line-manage and mentor the Freedom of Thought Report Researcher, providing guidance and support to ensure high-quality research output.

• Act as a representative for their area of work on the Management Team, actively contributing to strategic planning, policy development, best practice implementation, budgeting processes, and organizational decision-making, particularly in relation to the Humanists at Risk program.

• Manage and monitor relevant project budgets, ensuring responsible and effective resource allocation for both general support initiatives and any limited individual casework.

• Provide direct line management to staff, consultants, paid interns, and volunteers as required, fostering a productive and supportive working environment.

• Attend relevant conferences, seminars, and other events to raise awareness of the challenges faced by Humanists at Risk and promote Humanists International's work, clearly articulating our new strategic approach to support.

Person Specification:

Essential:

• Education: A Master's degree in International Law, International Relations, Human Rights, or a closely related field; OR a Bachelor's degree in a relevant field with a minimum of 3 years of demonstrable experience in a related role.

• Strategic Understanding: A clear understanding of strategic planning and the ability to implement organizational strategies within their area of work.

• Legal Expertise: Excellent understanding of international human rights law, and refugee and asylum law and frameworks.

• Communication Skills: Exceptional written communication skills and an excellent command of English (native or near-native proficiency).

• Language Skills: Fluency in other languages, particularly French, Spanish, or Arabic, is a significant asset.

• Casework Coordination/Management Experience: Proven experience in coordinating or managing casework or support programs, ideally within a human rights, equality, or asylum-related context.

• NGO Knowledge: A strong understanding of the landscape of international non-governmental organizations, their roles, and their operational scope.

• Analytical and Synthesis Skills: Demonstrated ability to synthesize complex information from various sources and communicate it clearly and effectively to both specialist and non-specialist audiences.

• Analytical Skills: Excellent analytical and problem-solving skills.

• Research and Drafting Skills: Strong research, analytical, and drafting skills with a proven ability to produce high-quality written materials.

Desired:

• Humanist Knowledge: Experience with or a strong understanding of humanism and the role and objectives of humanist organizations.

• Alignment with Values: Excellent understanding of, and demonstrable sympathy with, the philosophy, values, and policies of Humanists International.

• Organizational Skills: Highly organized, efficient, and able to work independently, managing multiple priorities effectively.

• Communication Style: A clear, persuasive, and confident communicator with strong interpersonal skills.

Job Purpose

This role sits within our Adult Services, across Hammersmith, Fulham, Ealing, Hounslow. You will be responsible for the operational delivery and service development, of a portfolio of services. Namely (but subject to change):

• Safe Space Community Drop In Service 
• Hounslow Helpline
• Nova Roots (Forensic Community Hub)

One large service you will be responsible for is our crisis alternative service – Safe Space - which is a tri-borough core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 14:00-22:00 across all of our boroughs. You will be responsible for managing peripatetic teams: we currently have 3x in person Safe Spaces, a Helpline and a Forensic Community You’re your portfolio may expand as new services are acquired.

Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis. 

The objectives of the service include: 

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH. 

• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA) 

• To provide a true alternative to A&E via a non-clinical drop-in service to support clients 

• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning. 

• To contribute to an improvement in individual mental wellbeing. 

• To remain a source of independent support for all clients. 

• To treat service users with respect, dignity and personalised support 

• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation 

• To increase self-management skills of those accessing the service 

• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service. 

• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual. 

The Role

The role of the Crisis Alternative Service Manager will provide operational management, mobilisation and service development of all Crisis’ Services within Adult Services. The ideal candidate will have experience of mobilising and developing high quality, large services. In addition to managing and supporting staff working within challenging environments and experience of working with challenging behaviour and complex needs. The Service Manager will hold all operational risk.

Excellent organisation and decision-making skills are essential for this role, as it requires being able to manage time effectively to meet tight deadlines and work unsupervised during evenings and weekends. You will also be required to be rostered into the on-call rota.

The Crisis Alternative Service Manager will be required to work collaboratively with the Director of Adult Services and will be proficient at communicating effectively with staff at all levels, a wide range of key stakeholders and service users. They will ensure the service is well resourced from a staffing perspective and embed high-quality operational plans and processes. The Service Manager will also be expected to build and sustain working relationships with statutory services and represent HFEH Mind at external meetings.

They will be responsible for the delivery, progression and continual improvement of the service. They will have responsibility for ensuring Crisis Services operate in line with organisational H&S processes and procedures, HFEH Mind policies and CQC requirements

Key Responsibilities

· To oversee the management of the Crisis Alternative Drop-in Services and other services, in line with organisational values and service quality expectations.

· To ensure all risks are recognised and mitigated in line with the serious incident and safeguarding policies.

· To ensure safe working and risk management

· To ensure feedback is provided on risk mitigation through serious incident reports.

· To continually drive enhancements to operational effectiveness and maximise outcomes against targets (key performance indicators)

· To complete audits and high quality reports for senior internal and external stakeholders

· To ensure interpret performance and impact data for crisis services and be responsible for reporting against service targets

· To provide effective line management supervision to Team Managers, Senior Support workers and Support Workers where applicable.

· To collaborate with the Director of Adult Services and the Head of HR to deal with performance management/disciplinary issues confidently and effectively in accordance with organisational policies and procedures.

· To mobilise the crisis services in line with agreed project plans and ensure they are promoted and marketed well.

· To pro-actively develop relationships with external stakeholders in order to improve and develop crisis provision for people with mental health needs.

· To develop robust referral routes and pathways into the service with both statutory and non-statutory bodies.

· To ensure excellence in the recruitment, training and ongoing support of staff and volunteers where applicable.

· To support the Deputy Manager, Team Managers to ensure adequate and appropriate staffing at all times within the service.

· To ensure high levels of meaningful service user involvement in service provision, responding to the needs of service users locally.

· Work collaboratively with West London Mental Health Trust staff to support, develop and promote both the service.

· Establish excellent working relationships with core and out-of-hours services such as Emergency Services, Crisis Teams and GPs, around inward and outward referrals.

· Ensure quality and compliance (in line with CQC standards, NICE guidelines, MQM and other relevant standards)

·        Work within HFEH Mind’s policies and procedures including; Performance Management, Confidentiality, Safeguarding, Equal Opportunities, Service User Involvement, Health & Safety, GDPR and Professional Boundaries.

· To embed all operational policies across managed services in line with a consistent organisational approach.

· Ensure service users satisfaction surveys are undertaken.

· Ensure data and qualitative information is collected, collated and communicated to key partners and key stakeholders, as required and directed by the Director of Adult Services.

· Ensure that all managed services are effectively informed by service user feedback.

· Keep up to date with best practice and contribute to the continuous improvement of the service.

· Monitor the quality of the service and ensure appropriate data is collected (in line with GDPR) to monitor outputs and outcomes.

· Produce regular service summary reports.

· To be rostered on the on-call rota

· Undertake such duties not included in the job description as are reasonably requested by the Director of Adult Services

Person Specification

· A minimum of three years managing a crisis service or similar setting with high complexity and high incident rates

· Experience of managing and mitigating risks

· Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

· Understanding of how to report and mitigate risks

· Understanding of suicide prevention

· Understanding of trauma informed care

· Understanding of mental health and safety planning

· An understanding of CQC requirements for mental health

· Managing services for vulnerable people in a service delivery organisation.

· Excellent people and project management skills and significant experience of supporting and managing staff.

· Experience of working in the voluntary sector and/or statutory services

· Experience of motivating, developing and training staff

· Successful track record in performance management of staff

· Experience of creating and implementing safety and risk policies and procedures.

· Compiling and interpreting performance data and reporting against service targets.

· Successful track record in planning and project management.

· Experience of report writing and presentation.

· Supporting people with mental health problems.

· Knowledge of and empathy for the issues facing people with mental health problems.

· Knowledge of the day-to-day application of relevant legislation e.g., Health and Safety.

· Understanding of the principles of ensuring safe service provision for people at risk and how these are put into practice.

· Knowledge and understanding of the relevant statutory authorities including NHS and social care.

· Excellent communication skills and able to communicate effectively to a variety of audiences.

· Commitment to service user involvement and able to work with service user groups to develop this. 

· Is committed to working in an anti-oppressive way and striving to create equal opportunities for all people.

· Clear understanding of Equality, Equity, Diversity and inclusion organisational approach

· Commitment to working within the policies of HFEH Mind including confidentiality and safeguarding.

· Positive attitude, passionate about working for HFEH Mind and able to inspire people to higher levels of performance.

· Team player and able to form positive, professional relationships with staff at all levels.

· Able to work effectively with a range of external stakeholders to promote and develop the service.

· Strong organisational skills and able to take control of own workload and meet deadlines.

· Ability to work independently with minimum support.

· Confident in challenging poor performance assertively, constructively and successfully.

· High professional standards and the ability to communicate these clearly to others.

· IT literate to aid communication and analysis of data.

· Willing to undertake training and development.

· Ability to travel to multiple sites

Desirable:

· Mental health registration (nurse/doctor/therapist etc)

· Mental health qualification

· Has a full driving licence and use of own vehicle (desirable, not essential)

· Experience of working with databases such as Views, IAPTUS, Rio and Python

· Project management qualification

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

Post is subject to an enhanced DBS check

Job title: Senior Impact Analytics Lead

Based at: 5.7 The Loom, 14 Gower’s Walk, London, E1 8PY

(Hybrid working)

Salary: £57,788.00 per year

Contract: 35 hours per week, Fixed Term contract for 12 months

Are you passionate about using data to drive transformative change? The Fairtrade Foundation are recruiting for a Senior Impact Analytics Lead in our Evidence and Insights team. In this role you will lead the development of Impact Analytics services and to provide expertise and insights directly to external partners. You will have an important role in the team in an exciting year of work shaping new innovations and working at pace on cross organisation initiatives.

We are looking for someone with significant experience in data analysis and insight generation to support strategic workstreams. You will be proficient in Microsoft Excel, and familiar with tools such as Power BI and Python. The ideal candidate will have experience in leading a data team supporting team planning and strategy development. You will be excellent at building relationships with senior stakeholders and will be able to communicate complex data topics to non-technical audiences.

Fairtrade changes the way trade works through better prices, decent working conditions and a fairer deal for farmers and workers around the world. Globally, across all Fairtrade members, we share a vision of a world in which all farmers and workers can enjoy secure and sustainable livelihoods, fulfil their potential and decide on their future. To achieve this we connect disadvantaged farmers and workers with consumers, promote fairer trading conditions, and empower farmers and workers to combat poverty, strengthen their position and take more control of their lives.

Fairtrade is a global movement with a strong and active presence in the UK, represented by the Fairtrade Foundation. Farmers and workers have a strong voice at every level of Fairtrade, from how they invest in and run their local organisations to having an equal say in Fairtrade’s global decision-making.

We are seeking passionate and enthusiastic candidates who share our vision for a better world, if that sounds like you, then come and join our movement for change.

At Fairtrade we are committed to the safeguarding and protection of children & vulnerable adults in our work. We will do everything possible to ensure that only those who are suitable to work within this environment are recruited to work for us. Therefore for this specific role a Basic DBS check will be needed as part of an offer of employment.

The Fairtrade Foundation is an equal opportunities employer, offers flexible working and welcomes applications from all sections of the community.

We particularly welcome applications from candidates with ethnically diverse backgrounds, LGBTQ+ candidates and from candidates with disabilities, because we would like to increase the representation of these groups at this level. We want to do this because we know greater diversity will lead to greater results for producers and farmers around the world.

Closing date: 10am Wednesday, 21 May 2025

Interviews will take place w/c 26th May 2025

Contract: Fixed term contract for 12 months

As a Transport & Quality Manager, you will provide robust support to Brent Community Transport (BCT) in achieving its targets, financial duties, and delivering services in line with organisational policies and procedures. To be responsible for the provision of effective, high-quality training the coordination and facilitation of the Quality Management System.

The ideal candidate will have:

· Strong analytical ability

· Knowledge and experience related to vehicles, including transport legislation, vehicle maintenance, safety         scheduling, and incident investigations.

· Knowledge of Health & Safety legislation

· Excellent interpersonal and communication skills

· Senior management experiences

· A Category D 1 driving licence (essential)

· CPC Certification

Prospectus is excited to be working with a human rights focused organisation to support the growth of their fundraising team. The new Philanthropy Manager will join the small team to build a new mid-value philanthropic income stream. 

This organisation works to defend fundamental rights and hold power to account. Their legal challenges have played a pivotal role in successful cases including in just the last year:

• The fight against the Rwanda deportation policy  

• The Government's attempts to renege on Windrush commitments

• Attempts to radically cut disability benefits to 100,000 people without lawful consultation   

• Preventing the implementation of draconian and unconstitutional anti protest laws.   

This Philanthropy Manager post is a hybrid position, with an office base in London (EC1V) . The salary is £45,885 FTE and the working week can be full time or part time with a minimum of 28 hours per week. Please get in touch to discuss further. 

As Philanthropy Manager you will design, implement and manage a compelling, mid-value fundraising programme, including new donor acquisition strategies, stewardship marketing products, and supporter journeys, aligned with clearly defined KPIs. With a fantastic Events team and programme and strong networks, there is huge potential to increase engagement and income with this role. In addition, you will work closely with senior colleagues to select and manage implementation of a new CRM system to capture fundraising relationships and activity.  

To be successful, you will have experience in mid (c.£500 - £5000 asks) -value fundraising from individual donors and will bring knowledge of membership fundraising schemes and/or donor development, including design and implementation of fundraising strategies and processes.  

If you are interested in working for an organisation that represents and supports people marginalised through poverty, discrimination or disadvantage when they have been affected by unlawful state decision-making, the do get in touch to find out more. 

How to Apply 

Prospectus encourage applications from all individuals, regardless of age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity status. If you meet some of the criteria but not all, you are still encouraged to inquire and learn more, as Prospectus can guide you through each aspect of the role and support your application. 

Prospectus is dedicated to supporting candidates throughout the application process. To apply, please submit your CV initially. If your experience is suitable, you will receive the full job description, and a call or meeting will be arranged to brief you on the role, ensuring you have all the information needed to formally apply (Application Form available via Prospectus). We look forward to connecting with you soon. 

About the Role

Sense is recruiting a Senior Community Fundraiser, this is a full time permanent position based in our offices in Kings Cross, London. This is a hybrid role, working in the office 2 days per week.

We’re looking for an experience fundraiser to join our Community Fundraising Team, responsible for generating income and engagement, working closely with services, volunteers and engagement staff. The successful candidate will support and deliver the community fundraising strategy, growing our portfolio and building new long-term relationships for Sense. You will be responsible for generating income for Sense, supporting the delivery of our Community Team income target of £569,000, enabling community fundraising to become a dependable source of income for the charity.

The main duties and responsibilities include:

• To ensure all community supporters are given the highest level of customer care and that all enquiries and requests for support are responded to quickly and effectively.
• To focus on growing income for Community Team across two key areas - groups and associations and schools and universities.
• The Senior Community Fundraiser will lead on the Community Team’s national projects and communicate updates and plans effectively with the team.
• To achieve agreed income targets, monitoring and forecasting on a regular basis and taking remedial action when necessary.
• Build effective and consistent working relationships with internal and external stakeholders and to engage and enthuse them about activities of the Community Fundraising team.
• To work closely with the wider Fundraising Directorate in order to break down silo working and ensure that all opportunities for fundraising are maximised and knowledge sharing takes place Directorate-wide.
• To work with colleagues in our Operations and Trading teams to develop their fundraising potential and supporting them with fundraising ideas and collateral.

To succeed in this role, you will have:

• Understanding of Community based fundraising trends.
• Evidence of own continuing professional development.
• 2-3 years’ experience in a community fundraising environment.
• Experience providing the highest level of stewardship to supporters / fundraisers or customers.
• Experience managing projects, with multiple stakeholders.
• Excellent interpersonal skills and comfortable regularly speaking to both current supporters and potential supporters in person and by the phone.
• Experience of working with budgets and financial targets.
• Experience with proposal writing or grant writing.
• Excellent written and verbal communication skills
• Ability to keep clear and accurate records, producing reports and analysis and presenting them in an effective way to stakeholders and Head of Team.
• Creative, and can generate new and innovative ways to fundraise, with a strong desire to succeed

For a full job description and person specification, please see the link on the left hand side of the page.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a Disability Confident Employer.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. 

Purpose of the job

 We are seeking a highly skilled Communications Manager to lead and deliver strategic communications across all key external audiences. This role is central to driving awareness of the impact of UK Youth’s work, amplifying the voice of young people, and advocating for urgent action to support youth work and organisations across the UK. It is a demanding role, requiring close collaboration with the Head of Brand, Communications & Marketing, CEO, and Senior Leadership Team (SLT) to enhance visibility and engagement at the highest levels. 

Key responsibilities

 Strategic Communications & Messaging:

• Develop and execute UK Youth’s external communications strategy to increase awareness, engagement, and advocacy. 

• Craft compelling messaging that effectively communicates the impact of our work, the challenges facing young people, and the importance of youth work. 

• Ensure consistency of messaging across all communication channels and materials. 

 Leadership & Stakeholder Engagement:

• Support the Head of Brand, Communications & Marketing in delivering high-profile campaigns and media strategies. 

• Partner with the CEO and SLT to enhance their visibility, providing strategic communications support, speechwriting, and media briefings. 

• Build and maintain relationships with key external stakeholders, including policymakers, funders, and media contacts. 

 Media & Public Relations:

• Lead on media engagement, securing press coverage that highlights UK Youth’s impact and advocacy efforts. 

• Draft press releases, opinion pieces, and statements that position UK Youth as a leading voice in the youth sector. 

• Manage reactive and crisis communications, ensuring UK Youth’s reputation is protected and strengthened. 

 Campaigns & Content Development:

• Develop and oversee the production of high-impact content, including reports, blogs, speeches, and social media materials. 

• Lead on storytelling initiatives that amplify young people’s voices and highlight the real-world impact of UK Youth’s work. 

• Work collaboratively with the marketing team to align messaging across digital and traditional channels. 

 Advocacy & Influence

• Ensure UK Youth’s communications support and enhance policy and advocacy work. 

• Develop materials that translate complex policy issues into compelling, accessible messages. 

• Support campaigns that mobilise public and stakeholder support for greater investment in youth work. 

Experience

• Proven track record in strategic communications, public relations, or media engagement, preferably within the charity, public, or advocacy sectors.

• Experience managing high-profile campaigns that drive awareness, engagement, and action.

• Strong background in stakeholder engagement, including working with policymakers, funders, media, and senior leadership teams.

• Experience developing and delivering crisis communication strategies.

• Knowledge of the youth sector, social justice issues, or non-profit communications is highly desirable.

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

 UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.

 We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth work for all.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Wednesday 14th May at 11:59PM (midnight)

Provisional Interview Date: TBC 

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Are you an experienced senior people professional with a strong background in operations? Would you like to work for a well-known national charity on a permanent basis?

I am working exclusively with a national homeless charity on a permanent People and Operations Manager role, paying £43,000 per annum. The charity’s aim is to end homelessness and ensure everyone has a place to call home. They do this through providing grants to individuals and organisations working with people experiencing homelessness, supporting frontline workers across the UK, and advocating for change.

The organisation is based in Holborn and offers hybrid and flexible working to all staff, going into their central London office 1-2 days per week. The charity currently has around 25 employees but is looking to grow over the next couple of years, so it is an exciting time to join the charity. You will report to the Chief of Staff, who is friendly and supportive.

The purpose of this People and Operations Manager role, paying £43,000 per annum, is to shape the charity’s internal systems, culture and operations.

Some of the key responsibilities of the job include:

• Acting as a trusted HR generalist for all people-related matters, including policies, performance management, employee relations, benefits and compliance.
• Supporting the design and implementation of a people plan that enhances staff experience, wellbeing and culture across the employee lifecycle.
• Coordinating hiring processes and leading onboarding and induction, collaborating closely with hiring managers and external partners.
• Managing the learning and development platform, sourcing and booking training sessions and preparing reporting data for the leadership team and Board.
• Promoting a culture of equity, inclusion and belonging by supporting initiatives and embedding inclusive practices in policies and operations.
• Managing the day-to-day operations across key back-office functions including IT systems, insurance, facilities, procurement and supplier relationships.
• Leading on governance administration, including preparing for trustee meetings, managing the board portal, maintaining statutory records and liaising with regulators.

Some of their benefits include:

• 25 days holiday plus Ban Holidays
• 6% employer pension contribution
• Closure days over Christmas

This is a fantastic opportunity for an experienced people-focused professional with a track record of managing the day-to-day operations of a busy office.  You will be the focal point for all people, operations and projects within a small organisation. It would be beneficial to have experience working in the charity sector previously, along with being CIPD qualified.

The People and Operations Manager role requires someone who can build excellent relationships and be a solution focused HR professional. The post holder will need to work independently at times and be able to negotiate and influence others when required.

Interviews will be held on the 21st and 22nd May in person at their office in Holborn. The first stage interview will require all candidates to prepare a ten minute presentation. 

For more information on this exciting permanent role, please get in touch.

Operational Lead Area Manager

Our client has an exciting opportunity for an experienced Operational Lead (Area Manager). In this role, you will support, coach, and guide our service managers and teams to deliver high-quality care that reflects our values and mission.

You will be working for a national charity supporting people with autism, learning disabilities and mental health needs. They put people at the centre of everything they do, so that they get support that truly meets their needs.

Position: Operational Lead (Area Manager)

Location: Homebased, travel will be required to and around Kent

Salary: £49,669.22

Hours: Full Time, 37.5 hours per week

Contract: Permanent

Closing Date: Friday 23rd May 2025, they reserve the right to interview before the closing date so please apply asap.

Interviews: Thursday 5th June 2025 at the London Office, Westminster Bridge Road

About the role:

The Operational Lead will oversee the day to day running of several services that support adults with learning disabilities, helping to ensure everything runs smoothly and that the people we support receive the best care possible. We are also looking for someone who can inspire others, drive positive change, and stay committed to promoting people’s rights and upholding the values of the organisation.

• Provide inspirational leadership, clear management and guidance to leadership teams and staff to ensure they fulfil their responsibilities effectively.
• Support, coach, develop and mentor leadership teams to provide high quality support and outcomes.
• Support local cultures so that they embody the culture and values of the workforce and the organisation. 
• To assist in the development and operational leadership across your area of responsibility.
• To provide oversight for the day-to-day operational management of the designated area of responsibility and that all agreed Policies are adhered to.
• To develop and grow new work in line with opportunities that present themselves.
• Ensure that there is a culture of co-production, and support is shaped on the views of people involved.
• Actively contribute to the successful strategic direction and transformation of the organisation by advocating for the needs of the people supported and front-line teams. 

You will be responsible for services in Kent and Medway, along with two more in Hastings. This is a home-based role, but as it involves regular travel to different sites, we’re looking for someone who lives in Kent or can travel to Kent within an hour.

About you:

We are looking for someone who communicates well and feels confident working with families, commissioners, and other professionals. You will be passionate about helping people with learning disabilities live fulfilling lives. You should be motivated, well-organised, and comfortable leading teams.

• Previous experience in a similar operational or leadership role
• Knowledge of adult social care, particularly services for people with learning disabilities
• Able to register with the Care Quality Commission (CQC) for the regulated activity of personal care
• Comfortable working as part of a wider management team to ensure services are high quality and financially sustainable
• Hold a driving licence and willing to travel

Other roles you may have experience of could include: Regional Manager, Housing Services Manager, Care Services Manager, Supported Housing Manager, Operations Manager, Senior Service Manager, Social Care Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.