Senior digital community officer jobs

Location: Flexible within England & Wales

Department: News, Campaigns and Public Affairs

Interview date: WC 12th Sep

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Overview

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

This is an exciting opportunity to join the Brand and Marketing team, which sits at the heart of Citizens Advice. You’ll be joining a high performing team responsible for engaging key audiences including partners, funders and the general public with our work, using a range of channels including digital, events and print. 

The Senior Campaign and Marketing Specialist role will lead on the coordination and delivery of our national consumer awareness campaigns. The role’s focus will be on project managing the campaigns from initiation to delivery and reporting, working with various internal teams and external partners and funders. 

Reporting to the Digital Marketing Manager, the role will have a broad range of marketing responsibilities, including developing campaign briefs, writing copy, recommending and planning media and evaluating campaign performance. You’ll work alongside and be supported by the rest of the Brand and Marketing team, including the digital marketing team and the Senior Brand and Marketing Specialist. You’ll manage relationships with our partners and funders and ensure we’re delivering against our campaign objectives.

Who we’re looking for

We’re looking for an exceptional and highly organised campaign marketer with proven experience of developing and delivering timely and effective national marketing campaigns that drive awareness and behaviour change. 

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Our commitment to flexible working extends to where we work. As Covid restrictions ease, Citizens Advice are moving towards a permanent mix of office and home based working which will give much more choice to staff, while still maintaining the best of collaborative working.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales. 

Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Citizens Advice seeks to redeploy staff who are at risk or under notice of redundancy where they satisfactorily demonstrate that they meet the requirements of the role at interview.  Candidates who are formally at risk or under notice of redundancy will take priority over other internal candidates for interview.  If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.

In the event of a high number of applications, we reserve the right to close the application early. 

This vacancy closes at 23.59 on the closing date. 

The role

The Senior Digital Community Producer will work across our successful live broadcasts across social media, including Facebook Live. They will produce and plan sessions together with teams across the charity and external guests to provide interactive information, supporter engagement and fundraising sessions. 

They will also be responsible for shaping, launching, and steering Breast Cancer Now’s presence on TikTok, building a community through planning and creating engaging content. They will train other teams in best practices and, together with our Digital Marketing Team, be a key part of our approach to paid marketing on the platform. They will work to ensure our content best engages our audiences and will work to champion best practice in social media and community management across the organisation. 

They will also work as part of our Digital Community Team, engaging with our supporters and service users across our social channels and our peer-to-peer support Forum, working with teams around the charity to respond to queries and questions promptly. 

About you

You will be passionate about video on social media, and have experience of creating engaging, successful video content, with a particular focus on video-based platforms such as TikTok, Instagram Reels and Stories, Facebook Stories, Snapchat or YouTube. You will be experienced in the day-to-day management of social media channels and have a creative and flexible approach to your work.

About us

We’re Breast Cancer Now, the charity that’s steered by world-class research and powered by life-changing care. We’re here for anyone affected by breast cancer, the whole way through, providing support for today and hope for the future.

We’re that trusted friend that people affected by breast cancer turn to for caring support when they need it most. The expert authority on breast cancer research who is making breakthroughs and driving forward progress. And a vehicle for change, acting now to make sure anyone affected by breast cancer gets the best possible treatment and care.

We believe that we can change the future of breast cancer and make sure that, by 2050, everyone diagnosed with the disease lives – and is supported to live well. But we need to act now.

This role can be primarily based in our Cardiff, Glasgow, London or Sheffield offices. However, in line with our hybrid working practice, full-time staff members may choose to work up to three days per week from home. Should you have any queries with regards to this please contact us in the first instance.

Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.

Closing date 9.00am on Monday 22 August 2022

Interview dates Wednesday 31 August 2022 and Thursday 1 September 2022

Full time, 35 hours per week

Permanent contract

Grade CL Salary £51,000 per annum (London)

Location 30 Euston Square.

Close date: Friday 12th August 2022

Interview date: Wednesday 17th August 2022

The Royal College of General Practitioners (RCGP) is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 54,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline.

General practice is the largest branch of the medical profession. It provides some 1 million consultations for patients in the UK every working day and deals with 86% of the health problems experienced by the UK population.

We have an exciting opportunity for an experienced and dynamic senior manager working at the heart of RCGP responsible for the work of RCGP's Officer Business Management Team.

The Officers provide strategic leadership on almost all aspects of the RCGP's work and lead the way on policy development. They represent the interests of general practice in public policy, development of the profession and standards of patient care.The work is varied and can be complex and fast-paced. 

The Senior Manager Business Management is responsible for ensuring a highly skilled and effective business management team expedites all aspects of Officers' work across College and with external stakeholders.

This busy, high profile role takes the lead on the following business areas:

• Leading and overseeing the team delivering business support to the College Officers and President
• Managing and develop the four staff members of the Officer Business Management Team.
• Ensuring all Officers have high level support for external engagements with senior leaders of other health bodies and Ministers as required.
• Setting policy and standards for dealing with high level/technical/urgent correspondence.
• Liaising across College to respond to formal requests for RCGP advice.
• Overseeing Officer transitions to ensure an effective handover of responsibilities, backfill agreements (including secondments), appraisals and development activities.
• Developing annual programme of Officer events, and co-ordinating key Officer engagements, e.g. annual conference, ceremonial and stakeholder dinners
• Managing all aspects of the State Honours nominations, including drafting citations and co-ordinate recognition arrangements and Palace liaison.
• Preparing papers for the Executive Management Team (EMT), Leadership Team, Committees and Assistant Director Governance.

The work of the team is varied, and some degree of flexibility is needed to respond to emerging challenges and developments. 

The successful applicant will have the skills, motivation and confidence to work independently and lead a fast paced, highly visible team.

You will be educated to degree level or equivalent and have: excellent organisational abilities; a proven track record of working successfully with senior leaders; an eye for detail; confidence working with senior stakeholders; excellent written and oral communication skills.

You should be a team player, be adept at leading the development and improvement of office systems.

An excellent communicator, you are able to build networks and collaborate effectively with staff/stakeholders at all levels.

This post will suit someone who has significant experience of working with senior professionals.

The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions

All post holders are expected to adhere to GDPR and ensure that they handle data in a manner that is compliant with the regulations

To apply, please apply directly on the RCGP website by uploading your CV and cover letter.

The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.

                                         - Putting members at the heart of everything we do -

We are seeking a dynamic and collaborative marketing Senior Campaign Manager to lead our flagship perception change campaign This is Engineering, and in doing so to help us tackle the longstanding skills and diversity shortfall in engineering by attracting more young people, from all backgrounds, into the profession.

This is Engineering is a long-term marketing campaign, launched in 2018, that has already had a measurable impact on young people; at its most successful it has increased teens’ likelihood to consider a career in engineering by 85%. A finalist in Third Sector’s Communications Campaign of the Year, This is Engineering is recognised as a genuinely pioneering campaign in the profession and has drawn widespread support from organisations including Rolls-Royce, Amazon, and Google.

The role

As Senior Campaign Manager, you will use your digital marketing expertise to lead This is Engineering into its next phase, helping us to keep the campaign creative fresh, maintain its relevance to teenagers, and grow its reach through increasingly effective channel choice and targeting. You will also help shape the development of a community of This is Engineering champions – young engineers who co-create content with us to share on their own channels as well as ours to reach new audiences. You will work with colleagues and partners to make sure that This is Engineering is changing perceptions well beyond digital channels too: in schools, through STEM ambassadors, at events, and through other marketing and partner channels. 

Working alongside the Academy’s media and digital communications teams, you will play a critical role in shaping and delivering National Engineering Day, a national awareness day spun out of This is Engineering to celebrate the impact that engineers have on our lives and broaden public perceptions of engineering. Now in its fourth year, National Engineering Day, formerly known as This is Engineering Day, has consistently mobilised engineers, engineering organisations and influencers across social media to spread the word about engineering, and gained widespread media coverage across broadcast, print and online titles.

Who are we looking for?

You will be an experienced marketing campaign manager with specific expertise in digital marketing and - ideally - experience in running campaigns that have successfully engaged teenagers. You will balance creativity and energy with strong project management skills and a talent for engaging with senior stakeholders. You will be passionate about helping young people shape their futures, and about the opportunities, engineering can offer them.

While marketing is your core expertise area, you will be comfortable working across and alongside a range of communications disciplines and drawing on expertise from these disciplines to develop integrated campaigns. And you'll be a natural collaborator - keen not only to collaborate with colleagues, but also to build networks beyond the Academy in order to increase the reach of the campaign through partnership, keep up to date with best practice and the needs of our community and audiences.

Who are we?

The Royal Academy of Engineering is a charity that brings together exceptional engineers, technologists and innovators to harness the power of engineering to build a sustainable society and an inclusive economy that works for everyone. We collaborate with our Fellows and partners to meet this ambition in three ways: by growing talent and developing skills for the future, driving innovation and building global partnerships, influencing policy and engaging the public. Together we’re working to tackle the greatest challenges of our age.

With a diverse workforce and an inclusive and supportive culture, we look to attract candidates from wide and different backgrounds who have a passion for the role engineering plays in society. Our aim is to make the Academy the best place to work for the staff we have and those we seek to attract.

Why work for the Royal Academy of Engineering?

We’re looking for people who are driven to make the world a better place. If you’re passionate about what you do and want to work collaboratively with talented colleagues to make change happen, now and for future generations, we want you to get in touch.

This is the perfect time to join us. We have a dynamic, visionary CEO, a strong leadership team and an ambitious and exciting strategy. The value we bring as experts in our field and change agents is highly recognised and makes the Academy a motivating place to be. Our work today builds on a long, proud history with a focused and ambitious future which we’d love you to be part of.

We are looking for talented people who want to make a difference to join our team – is this you?

Company Benefits

The Academy offers a fantastic package of additional benefits including:

• BUPA cash plan
• Private medical insurance
• Regular social activities
• Independent Financial Advice
• Generous holiday allowance
• Non-contributory pension scheme
• Health and wellbeing programmes
• Wellbeing days and office wide Christmas leave
• Significant investment into your personal and professional development

Location

Our light, spacious offices are based in a fantastic location in central London with views over St James’s Park and close to the West End. We operate hybrid, flexible working practices with a baseline 2 days a week in the office.

For more information and to apply, please visit our careers portal.

Closing date: 10.00am on 22 August 2022.

Interview date: w/c 5 September 2022 (held virtually).

Job Title: Senior Data Analyst

Salary: £37,488 per annum

Status: Full time - Permanent

Location: Leeds Based

Skills for Care is the strategic workforce development and planning body for adult social care in England. We work with employers, Government, and partners to ensure social care has the right people, skills, and support required to deliver the highest quality care and support, now and in the future.

We respond and adapt to the emerging trends and needs within social care, using data and evidence to drive forward widescale change. We provide best practice, tools, resources, and intelligence to support workforce recruitment, capabilities, and culture.

Supporting workforce capabilities to ensure staff have the right skills, knowledge, competencies, values and behaviours to meet current and future needs in our communities is a key strategic priority for us. People working in adult social care have a vital role in society, and deserve to be recognised as highly qualified professionals, who are respected for the work they do. 

Working in the Analysis team within Skills for Care’s Workforce Intelligence unit, you will analyse and report on data held within the Adult Social Care Workforce Data set (ASC-WDS).

This will involve using statistical packages (such as SPSS) to analyse datasets and data visualisation tools (such as Tableau and Power BI) to provide insights for internal and external stakeholders. Training will be provided, however experience and strong analytical skills are required.

Leading on analysis, data visualisation and report writing projects, you will work in an Agile project environment contributing to delivery, planning and new innovations within the team. Strong interpersonal skills are required to operate effectively within the team and with a variety of partners and clients.

The Adult Social Care Workforce Data Set (ASC-WDS) is funded by the Department of Health and Social Care and is the major data collection on the adult social care workforce. It collects data about care-providing establishments as well as data about individual workers in this large and growing employment sector. 

You will be part of a team that provides vital information that is used by central government for policy shaping and at a local level by decision makers and workforce planners. You will take a lead role in the delivery of analysis, data visualisation and report writing projects within the workforce intelligence team. This opportunity will include using statistical software to analyse complex datasets and presenting data to a range of stakeholders via clear and concise written reports and data visualisations.

If this excites you then this might be the role for you.

Please visit our website for the full job description and details on how to apply.

At Skills for Care we are passionate about our workforce becoming more representative of the society we support, this includes all equality characteristics such as age, race, disability, sexual orientation, gender reassignment, religion or belief. This lived experience from a diverse group of people helps us in all the work that we do and ultimately supports the social care sector to provide the best quality care. We recognize that sometimes an individual’s impairment can mean that some adjustments to our recruitment and selection process would be welcomed. Please contact our HR team to discuss any adjustments that you may need.

A DBS check is not required for these roles. Candidates will be asked to disclose any unspent criminal convictions as part of the recruitment process however this will not form part of the initial application stage.

We are looking for new, talented colleagues to help us on the next steps of our journey. Our team is at the very heart of NHS Providers’ activities.

We play a critical role in our organisation’s success – in setting out the concerns and challenges our members face; in highlighting and celebrating their achievements; and in helping our members to understand and access support which helps them deliver better care for patients across the NHS.

That task has never been more important than during the pandemic, which has seen NHS trusts and foundation trusts facing extraordinary pressures. They have risen magnificently to these challenges. But there are more trying times ahead.

The continuing threat from COVID-19, the need to address the backlog of care, and the unprecedented demand for services come at a time of constrained capacity, a challenging financial picture and workforce shortages.

There is also a growing role for trusts in the evolving health and care landscape to address health and race inequalities. NHS Providers is committed to being an anti-racist organisation.

Never have we needed brilliant communicators more, to join us in making the case for the NHS, and to support the work of our members. You’ll be joining a fast-moving and creative team, with opportunities to develop and progress, and a high degree of licence and autonomy. You’ll be empowered to bring your energy and passion to have the greatest impact and ensure we go from strength to strength. 

About this role

We are entering a crucial phase of progress and transformation for our digital communications and engagement – a key pillar of our communication and marketing strategy.

You will play a key role in supporting and delivering our increasingly important work in digital communications – with particular focus on our website, social media, video, podcast and wider membership communications activities.

You will help ensure we are on the cutting edge, providing responsive solutions for our staff and members, and pushing our creative boundaries so we engage fully, using high quality digital content which reflects us and our members.

A substantial part of the responsibility in the first 18 months will be supporting the scoping, commissioning, creation and delivery of a new corporate web solution. This will entail working across the organisation and beyond to implement a best-in-class website which provides a streamlined, easier user experience (particularly for members), generating bespoke, automated content that better serves their needs.

Reporting to the senior digital communications manager, and line managing our digital communications assistant, you will also have a hands-on role in developing and improving our other digital communications channels, content and approach, deploying fantastic content to help deliver great engagement and better awareness of key corporate messages.

This is a fantastic opportunity for someone who is looking to further their communications experience and expertise in a high-profile national organisation. The role is busy and varied and you will input to work across the team’s remit including media relations, publishing, marketing, branding, member communications and events.

The National Institute for Health and Care Research (NIHR) is the nation’s largest funder of health and care research, awarding more than £1 billion a year of research funding from the Department of Health and Social Care (DHSC). At the Grant Management Group, our 230+ staff based in Twickenham, SW London, manage over £550 million a year of research funds across NIHR research programmes, faculty and infrastructure, that accelerate and deliver world class research that transforms people’s lives.

We are expanding our team and are interested in speaking to Programme Managers interested in the translation of Medtech, digital health innovations and who are passionate about entrepreneurship.

The Role

You will play a key role in the Innovations team, supporting the day-to-day delivery of a translational funding programme. 

You will be involved in the commissioning of new competitions, and you will manage a portfolio of exciting projects led by small and medium enterprises, academia and NHS Trusts which are thriving to make an impact in the NHS and the UK economy.

You have a good understanding of the UK health innovation ecosystem and an appreciation of current and evolving technology developments and commercial exploitation routes and ideally you have some experience of working across industry, NHS and academia.

Key responsibilities

Programme operations and commissioning

• Supporting all aspects of translational funding, including scoping potential call themes, advising applicants, reviewing applications for funding and providing feedback to applicants 
• Supporting Programme Leads and the Assistant Director with the preparation of papers for Contract Management Board and /or Advisory Board meetings and strategic proposals for new initiatives
• Leading on continuous improvement activities across the team and drafting work instructions as appropriate

Due diligence, contracting and portfolio management 

• Undertaking due diligence of funding proposals, including reviewing the scientific, technical and clinical rationale, analysis of project budgets and value for money, evaluation of proposed intellectual property protection and freedom to operate positions and assessment of the proposed adoption and commercialisation strategies
• Negotiating funding agreements for projects recommended for funding, including the negotiation of milestones, financial arrangements and reporting requirements to enable successful project development
• Managing a portfolio of projects at various stages of development across different health tech sectors 
• Leading on portfolio analysis and collection of relevant metrics to support activities around programme promotion, business intelligence, impact and evaluation
• Contributing to the generation of case studies for programme promotion, customer reporting and shared learning 

Comms & engagement

• Supporting the delivery of communications and engagement activities or leading on elements thereof, including competition promotion and launch events, newsletters and annual reports
• Supporting engagement with small and medium enterprises, other funders and charities, the investment community, and other relevant stakeholders
• Planning and/or contributing to the delivery of key events and or initiatives such as alumni events
• Liaising regularly with internal and external stakeholders, including attending, organising and leading meetings, representing the funder’s perspective at project meetings to facilitate successful project development, and promoting and representing funding programmes at external events

Staff management

• Direct line management of Programme Managers
• Assisting with recruitment and conducting the annual performance and development review process with direct reports
• Mentoring and training of new and existing staff
• Championing equality, diversity and inclusion within the team and the organisation

Candidate specification

• Educated to MSc/PhD level in biomedical, health or engineering sciences
• Experience of working in research management, technology transfer environment, health tech accelerators, start-ups and/or organisations supporting innovation
• Experience of working within multiple areas of the health, social care and life sciences sector including industry, academia and the NHS with proven experience in commercially focused projects
• Experience in managing diverse internal and external relationships 
• Understanding of intellectual property and commercial aspects in relation to research commercialisation
• Committed team player 
• Excellent presentation and communications skills
• Excellent analytical and problem-solving skills
• Proven organisational and prioritisation skills with the ability to manage own time to meet demanding deadlines and excellent attention to detail

Role Details & Benefits

• Salary up to £46500 PA 
• Wide range of core benefits
• Hours: 0900 to 1730 Mon to Fri
• Location: Twickenham / Hybrid Remote

Interested in learning more about this exciting position with the GMG Group, part of the National Institute for Health and Care Research the UK's largest and most prestigious funder of research, please submit your CV and cover letter and one of the team will be in touch. 

RedbridgeCVS is the local umbrella body for the voluntary and community sector (VCS) in Redbridge. We are a small, friendly team based in central Ilford - just 20 minutes by train from Liverpool Street station. Every year we support over 350 voluntary and community groups, helping them to flourish and make a difference in their communities.

We are looking for a dynamic and strategic leader to join the team as our Head of Community Development. This is a varied and exciting role which will involve leading and developing our work with and for the local VCS, including:

- Practical and developmental support

- Voice, advocacy and influencing

- Building partnerships and supporting collaboration

- Nurturing an environment in which volunteering can thrive

You will lead across the programme to ensure synergy, leading to greater impact and stronger support for the local sector. The ideal candidate will be an ambitious leader with the drive to develop and build our work to meet the needs and aspirations of our members and the communities they serve.

If this sounds like you, we would love to hear from you!

The closing date for applications is midnight on Thursday 25th August 2022. Interviews are expected to take place on Wednesday 31st August.

Please note that the role will be based at RedbridgeCVS, 103 Cranbrook Road, Ilford, Essex IG1 4PU; however, consideration can be given to a hybrid working pattern to enable working from home. Any hybrid working arrangement will be subject to a trial period and will be reviewed during the probation period.

At RedbridgeCVS, we recognise that our team is our greatest asset. We aim to create a culture where everyone feels valued, supported and fulfilled. We offer the following benefits to all our team members:

• A supportive learning culture and opportunities to develop in your role
• 28 days’ annual leave plus bank holidays (pro-rata)
• A range of workplace wellbeing initiatives
• Flexible working opportunities
• Employer pension contribution
• Season ticket and cycle to work scheme

Harris Hill are delighted to be working with a national community-development charity in their search for a Senior Digital Officer.

This is an exciting role to own and oversee an organisation's digital platforms. As Senior Digital Officer you will manage the organisations website, microsites and email and digital asset management systems.

A digital native, you will provide expert technical knowledge, bringing together data and audience-led insights to inform decision-making across all digital platforms, creating brilliant user experiences for all audiences.

It is an exciting time as the organisation develops their strategic priorities for the next phase of work, you will support this strategy by leading and embedding digital best practice with colleagues across the organisation.

This organisation is one of the most radical and exciting grant programmes ever launched by a major lottery funder. The programme was designed not just to provide funding for projects in areas that had historically missed out, but to do so in a way that would build community capacity, confidence and skills in the longer term. The Policy Team was set up to amplify the learning and champion the change that residents want to see in their areas. They aim to influence government and policymakers around the benefits of a hyper-local, bottom-up approach to policymaking. To do this they run campaigns, commission research, run events and submit evidence from the programme to the government and other bodies.

The ideal candidate for the role will have:

- Expert knowledge of digital platforms including content management, email and CRM

- Demonstrable experience managing and maintaining websites and microsites

- Excellent knowledge of SEO and user experience

- A data led approach with ability to use insight to improve function

Location - London (Hybrid working)

Contract - Permanent

Salary - £35,000 - £40,000

To find out more please email a copy of your CV to [email protected] or call 02078207305. This role will firmly close on Tuesday 30 th August at 8.00am. Only successful candidates will be contacted.

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Vice-Chancellor’s Office

Development and Campaigns Office

Senior Prospect Research Officer

Ref: SC4227

£27,929 to £34,308 per annum

We are looking to recruit a highly skilled individual to provide on-demand and planned research and analysis, from multiple electronic sources. This post is based within the Data and Research unit of the Development Office, as part of the University’s fundraising programmes.

Educated to A level standard (or equivalent qualification with experience) in a directly transferable role, you will be responsible for the development and delivery of the prospect research strategy at the University to ensure there is a robust pipeline of high value donors. You will focus on researching donors and prospects, analysing data for prospect capacity and propensity, creating donor profiles, and identifying priorities for relationship managers to achieve income objectives.

The post is immediately available on a full-time indefinite basis and applicants must be able to evidence that they meet the essential criteria within the job description.

Closing date: Monday 5 September 2022

The University is committed to diversifying its workforce. As examples, we already hold an Athena SWAN Silver Institutional Award in recognition of our advancement towards gender equality. We also have a Vice-Chancellor led Taskforce on Tackling Racism and a Race Equality Charter Working Group which support our work on race equality. Our aim is to submit to the Race Equality Charter in 2024

Recruitment: Digital Outreach Worker for Digital Inclusion Project at Age UK Redbridge, Barking and Havering

Age UK Redbridge, Barking and Havering are recruiting for:

Digital Outreach Worker for Digital Inclusion Project

Salary: £23,687 pro rata (£12,181 actual)

Hours: 18 hours per week

Closing date: Tuesday 30th August 2022 9.30a.m

Proposed interview date: Friday 2nd September 2022

We are looking to recruit a Digital Outreach Worker to facilitate outreach visits to promote referrals to the Digital Inclusion Service for older people across Redbridge, Barking and Havering and enable participation of clients who are unwilling or unable to attend volunteer-led sessions.

The post holder will be working with the Project Coordinator to support work with internal and external referral routes and identify clients who are unable or unwilling to attend community centres, but who could benefit from and are interested in digital skills support.. This will include visiting external organisations, for example residential care homes, community groups, etc. and promote the Digital Inclusion support service offering in a group and 1:1 setting. 

The work will also involve visiting older people to deliver person-centred digital skills support sessions on a 1:1 basis in their homes where required.

The post holder will also be responsible for producing promotional material and organise, attend and present at publicity events to raise awareness of digital inclusion with the general public and other professionals.

In addition, they will be required to record, maintain and provide monthly and quarterly statistical and qualitative data for the monitoring, evaluation and development of the service

We are looking for a candidate with experience of successfully delivering frontline services for older people or other vulnerable groups, with an understanding and appreciation of the issues and barriers affecting older people in relation to digital inclusion.  Experience of delivering skills support services and of developing sessions plans to ensure that client goals are met would be useful.  We require Excellent IT skills, knowledge of various IT packages and applications and confident in using different devices, including smart phones and tablets (Apple and Android), laptops, and smart speakers. The role requires the ability to explain technology, and benefits of digital in a clear and simple way to cater for different levels of knowledge and skills. Confidence delivering both group and 1:1 activity with older people is also required. An enhanced DBS Disclosure is required for this post.

To apply: please check our website for further details and a full application pack

Completed application forms and Equal Opportunity Forms should be returned to us using the email: admin or alternatively post to Recruitment, Age UK Redbridge, Barking & Havering, 4th Floor, 103 Cranbrook Road, Ilford, Essex, IG1 4PU.

Fixed Term – 12 Months – Full Time – 35 Hours

We have big goals over the next few years.

We’re going to be fighting for mental health in a way we never have before.

Together we’ll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Will you join us?

We’re looking for innovative ways to support and connect our network of local Mind charities who are independent organisations, delivering mental health services across England and Wales.

This role will create, support, and roll out online spaces for collaboration, peer-to-peer support and knowledge sharing across our network of local Minds. The role will focus on collaboration and communication, supporting colleagues to use digital tools to build communities of practice across a geographically dispersed network. The role will also be responsible for supporting the implementation of a new Intranet platform for our network of local Minds to access news, information, policies and resources.

Sat within Mind’s Network Engagement team, you will work closely with the Digital Transformation and IT teams to co-ordinate the development and embedding of new shared communication tools, likely to be, Microsoft Teams and Sharepoint to improve our effectiveness as a federation.

Mind is currently at the beginning of a large-scale digital transformation project, to improve digital skills and systems across the network of local Minds. This work will span back-end digital functions, through to service delivery and fundraising. The overall aim of this work to the leverage digital to unlock our shared potential across a geographically dispersed network, to build networks of people with specialist knowledge and to improve our effectiveness as a federation.

Closing date: 19/08/2022

Interviews: 26/08/2022

Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria.

Digital Communications Manager 

Hours: Full time, flexible 

Salary: Approx £33,935 (+3,000 per annum London Weighting)

Contract: Permanent 

Based: London /open to home-based from other locations with ability to travel to London.

Deadline: 5 September 2022, 9am.

Interview date: 12 September 2022 (Provisional)

Living Wage Foundation 

The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life.  

Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include PACT (Parents and the Community Together) and Sponsor Refugees to add depth to the impact of Citizens UK’s work.  The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently calculated hourly rate based on the cost of living and announced each November during Living Wage Week, our annual celebration of a growing network of over 10,000 Living Wage Employers. The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for over 340,000 low paid workers. 

Purpose 

We have an exciting opportunity for an experienced digital communications professional to join the Living Wage Foundation team as our Digital Communications Manager. The ideal candidate would have demonstrable digital communications skills and experience, on top of an enthusiasm for engaging supporters across our social networks, website and email communications. The candidate will be tech savvy and have experience using a website CMS and other digital tools that will support engagement with the real Living Wage across multiple stakeholders.  They’ll also be an effective storyteller with an understanding of how to transform stories into impactful online communications.

As part of a busy team of communications specialists in a growing team, this role will be responsible for shaping and managing digital communications plans through our website, social media and email marketing. This also includes opportunities to develop and deliver innovative digital campaigns and materials to increase visibility of the Living Wage, other key areas of work (e.g. Living Hours) and drive greater interest in accreditation. This role will also oversee internal communications with our accredited network. 

 You will also be responsible for delivering the digital growth strategy, including the digital strategy for Living Wage Week and other key campaign moments, and there will be a need for budget management.

 This role will responsible for line management of a Communications Officer, who will offer digital communications support. The ideal candidate will be a patient and kind people manager who enjoys supporting personal development of team members. This role will report to the Senior Communications and Marketing Manager, and will play an integral role in shaping the wider communications strategy. You will be working as part of a passionate communications team, with a strong commitment to the Living Wage campaign. 

Main Responsibilities 

Situational awareness and research: 

• Lead the team in understanding of digital communications trends, innovations that we could leverage to enhance our work.

• Develop an in-depth understanding of the positions and interests of key stakeholders; along with growing awareness of how they may be influenced.

• Identify new ways to communicate effectively with our internal employer network, by building understanding of our key audiences and employer journey.

 Strategy development:

• Work closely with the Senior Communications and Marketing Manager to shape the digital and social media strategy, ensuring it is integrated with wider communications and campaigns strategies. 

• Participate in development of wider communications and campaigns strategies, contributing tactical and creative ideas around implementation. 

• Manage budgets for the digital growth strategy. 

 Reputational and risk management:

• Appropriately manage and mitigate risk on our digital channels; developing processes and messaging when necessary.

 Materials development and dissemination: 

• Roll-out a content strategy to support the digital communications and marketing strategy, taking responsibility for resourcing the workplan for the wider team and contractors. 

• Manage our newsletter and mailing lists with Living Wage Employers; looking for opportunities to improve content and impact.

• Basic design and video-editing support of communications and marketing collateral. 

• Support the wider team and employers with ad-hoc marketing requests and digital materials to support their work plans. 

 Social media: 

• Able to lead team on use of social media to raise awareness of the Living Wage and champion responsible employers to grow our movement; able to generate innovative approaches to drive engagement.

• Oversee Communications Officer’s to monitor, manage, create and schedule content on our social media accounts, tailoring content to different channels and audiences.

• Design and implement engaging digital engagement campaigns for Living Wage Employers and supporters, building the profile of our new work strands, e.g. Living Wage Places and Living Hours. 

• Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget. 

• Manage paid advertising strategy on social media and SEO through our Google AdWords account. 

 Website: 

• Manage development of the Living Wage Foundation website, including relationships with external developers to ensure a consistent and effective website. 

• Support on development of a members dashboard area to improve processes and enhance the accreditation experience. 

• Source and create original content for both the Living Wage Foundation and external websites such as blog posts, case studies, guidance and general pages. 

• Audit and review existing website content to ensure it is effective and up-to-date, liaising with developers where appropriate. 

• Use insights and analytics to monitor the success of the website. 

 External relationships: 

• Collaborate with prominent Living Wage Employers and supporters to create engaging content and further Living Wage visibility online.

• Manage external relationships with agencies, designers and other contractors to resource digital communications work, ensuring quality and brand consistency. 

 Campaigns and events management:

• Develop creative digital marketing campaigns that promote the Living Wage and our key messages, influence public opinion, champion Living Wage Employers and encourage accreditation.

• Create a digital strategy for Living Wage Week, including creation of the employer digital pack, overseeing delivery by Communications Officers.

• Provide digital support and advice  for organisational campaign and event priorities.

 Internal comms and knowledge management: 

• Liaise with the Living Wage and Citizens UK colleagues to keep up-to-date with news to share with key stakeholders. 

• Provide digital support and advice to colleagues across numerous projects, this might include trainings on the use of digital platforms and trends, in order to build internal capacity and best support their work. 

 Internal relationships:

• Line management of the Communications Officer and occasional interns. 

• Ability to manage or coordinate staff across the organisation. 

 Key skills

• Digital communications expertise: Website, social media, email communications 

• Experience working with external agencies/freelancers 

• Understanding of digital tools e.g. SEO platforms (Google Ad words) analytics platforms (Google Analytics) and Design platforms (Adobe Photoshop, InDesign, illustrator, premiere pro, Canva etc)

• Strong written communications 

• Content strategies 

• Working across multiple projects

• Ability to work within a team and manage work of others 

• Good analytical and evaluation skills

• Quality control of others work 

I am delighted to be working with Ovarian Cancer Action as they look for a fantastic Community & Events Senior Officer to join their busy Fundraising team during an exciting phase of their growth. OCA’s vision is to make ovarian cancer a survivable cancer for all women.

You will support the development of the OCA events programme, providing excellent stewardship to Ovarian Cancer Action’s (OCA) community and in memory fundraisers, challenge eventers and wider event participants, to drive income, retention, and supporter loyalty in 2022 and beyond.

OCA are working hybrid, with 2 days in their London office and offers an amazing 33 days annual leave.

You will need:

• • Demonstrable experience of growing and delivering 3rd party, community, or challenge event income and engagement
  • Excellent relationship-building skills to maximise fundraising potential and provide an excellent supporter experience
  • Experience of strengthening supporter engagement through digital channels

Salary: £28,000 - £32,000
Deadline: 10^th August (reviewing on rolling basis)
Location: Hybrid, 2 days in London office.
Hours: 37.5

If you would like to have an informal discussion about this role, give us a call and Jake would be happy to talk through it.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.

If enough applications are received the charity reserve the right to end the application period sooner.