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Location: Any UK Trust Office
Interviews: 3rd of November on Microsoft Teams
As a Fundraising Systems Executive, you will play a key role in supporting and improving our fundraising systems, with a particular focus on Microsoft Dynamics 365 CRM. Working within our Application Support team, you will help ensure our systems remain reliable, efficient and user-friendly, enabling fundraising teams to make the most of the technology available to them.
You will be part of a collaborative Technology team, working alongside developers, testers, product specialists and business stakeholders to investigate issues, support users, and contribute to the continuous improvement of our fundraising systems and processes.
This role is ideal for someone with strong analytical and problem-solving skills who enjoys diagnosing issues, managing competing priorities and delivering excellent support to end users. You'll act as a first point of contact for application-related queries, investigate system and integration issues, and help identify opportunities to improve how we work.
We're looking for someone with experience of Dynamics 365 CRM, alongside experience working in an application support, service desk or systems support environment. Experience investigating data and integration issues, producing operational reporting, and communicating technical concepts to non-technical stakeholders will be important. Experience within the not-for-profit sector would be advantageous.
If you enjoy balancing reactive support with proactive system improvement and want to help shape the future of our fundraising technology, we'd love to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Fundraising Systems Executives?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Fundraising Systems Executives!
Perks for working at The Trust!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.