Senior email marketing executive jobs
Director of Commercial Services
Salary: £60,727
Location: University of Reading Students’ Union
Contract: Full Time – 37.5 hours per week (worked flexibly)
Are you ready to shape exceptional student experiences through vibrant and innovative commercial services?
Reading Students’ Union is seeking a progressive and values-driven Director of Commercial Services to provide strategic and hands-on leadership across all commercial services, helping to deliver outstanding spaces, services and experiences for the student community.
About Reading SU
Reading Students’ Union is an independent education charity led by, and for, students.
The Students’ Union is central to the University experience and works to support all aspects of student life for the 19,000 plus students studying at the University of Reading. Located in one of Britain’s top green spaces, the Students’ Union is an ambitious and diverse organisation, committed to supporting every student at Reading University in achieving personal success.
Reading SU sits at the heart of a thriving student community, with activities and initiatives inspired by students themselves. The Students’ Union is committed to promoting the interests and welfare of its members, representing their needs, and offering opportunities for personal development through a wide range of social, cultural, sporting and recreational activities.
This commitment to student experience also underpins the Union’s commercial activity. Reading Students’ Union’s venues, services and events are designed to be inclusive, welcoming and vibrant spaces where students can connect, feel a sense of belonging and create lasting memories. Guided by student insight, the commercial services play an important role in supporting the Union’s mission while enhancing student life across campus.
About the Role
Reading SU are thrilled to be searching for a Director of Commercial Services, a dynamic leader experienced in licensed trade, catering, events, and marketing. This role is not just about maintaining the status quo but about reimagining and diversifying the commercial services in line with student community needs.
The ideal candidate will be both strategic and hands-on, with an ability to develop Reading SU’s commercial services while also being involved in delivery of the operations.
The successful candidate will not necessarily come from the Higher Education sector but will be able to demonstrate a strong understanding of the trends, challenges and opportunities that shape student life and the Students’ Union sector. They will bring a sound understanding of charity governance and financial management, alongside the strategic and operational capability required to lead complex commercial services within a democratic, student-led organisation.
Reading Students’ Union offers an inclusive and engaging working environment and is passionate about developing its people. The organisation is committed to ensuring its workforce reflects the diversity of the community it serves, respecting individual identity and celebrating differences. Applications are encouraged from all candidates regardless of background, and Reading Students’ Union particularly welcomes applications from candidates from Black, Asian and Minority Ethnic backgrounds and from candidates with disabilities.
The SU offers a range of sector-leading benefits including enhanced leave, onsite nursery, occupational sick pay, access to campus facilities and winter shutdown over the Christmas period- a rare opportunity within the hospitality and commercial sector.
It’s a genuinely exciting time for Reading Students’ Union and we look forward to receiving your application.
Key Dates
Closing Date: Thursday 9th April, 12pm
First Stage Interviews (Remote): 20th April
Final Interviews (In-person): 27th April
Optional Q/A session with the CEO and Interim Commercial Director: 26th March, 12pm. Email to register (see below)
How to Apply
Please click 'Apply' to be redirected to our website, where you can download the Candidate Information Pack and apply.
For an informal conversation about the role and the application process, or to register to the optional Q/A session, please contact our recruitment partners at Atkinson HR Consulting. Their details can be found in the candidate pack.
Recruitment Agency 
11 - 20
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a dynamic and driven Individual Giving and Engagement Manager to deliver and grow our newly created donor retention programme. This is a brilliant opportunity for someone who is ready to get hands-on and bring fresh ideas, a test and learn approach and a passion for delivering high-quality fundraising appeals.
You’ll be an experienced IG fundraiser with a strong understanding of how to inspire donors to give. You’ll be a great fit if you are detail-confident and motivated by continuous improvement.
Send your full application by 31st March 2026. First round interviews are expected to take place on 9th April.
We will, however, be reviewing applications on a rolling basis so please do get in touch as soon as you are able to.
Please include
• Your CV
• Completed diversity monitoring form
• A cover letter explaining how you meet the job spec/description
We regret that we cannot accept any applications without all 3. Please get in touch if you have any questions.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Service
Trauma Recovery CIC is a female founded not-for-profit Community Interest Company dedicated to providing vital support services for victims and survivors of trauma. Founded in 2020, our mission is to build a safe, supportive, accessible, and sustainable service for the community.
Butterflies Lived Experience Community is an integral part of Trauma Recovery CIC, bringing together people with lived experience of sexual, domestic and/or relational trauma to form a community that supports each members ongoing recovery journey.
Every member of the Butterflies team has direct personal lived experience of sexual, domestic and/or relational trauma and use their own courage to support others to connect with theirs and use this to fuel their recovery.
The team consists of level 1,2 and 3 Lived Experience Facilitators, Volunteer Ambassadors who come together to support community members and develop the service on a co-production model.
The Level 3 LEF Role
Our Level 3 LEF role requires a Social Work qualification and registration.
As well as facilitating groups and key working, Level 3 LEF’s take responsibility for:
-
Completing initial appointments with new community members to ensure that the team has a good
understanding of their support needs and that they can be safely supported through Butterflies LEC. -
Mentoring and supporting the Level 1 and 2 LEF’s and Ambassadors
-
Working with community members, team members, Trauma Recovery leadership team and partner
organisations to develop the service. -
Facilitating the understanding trauma programmes
-
Providing reporting data to Trauma Recovery CIC Business Operations Lead and working with them to complete
reports for funders and funding/grant applications. -
Co-chairing the Lived Experience Forum
-
Contribute to the newsletters, social media, attend events to promote the service (at times this may require
attending events outside of usual working hours). -
Ensure that all team members complete required admin accurately and in a timely manner and processes are
followed. -
Highlight concerns about team members to the leadership team, identify ways to support the team or team
member and offer the support.
Our ideal candidate
- Is someone who has walked their own recovery journey, experienced therapeutic support as part of this and understands the benefits on both a personal and professional level of therapy and group support.
- They will be a qualified, registered Social Worker with relevant social work experience of co-ordinating a service, mentoring team members and working from a systemic perspective.
- They will have experience of completing risk assessments, keeping records and using software and systems to do this effectively.
- They will be able to communicate and connect with people from a variety of backgrounds, understand their individual needs and work creatively to meet them in way that supports recovery.
How to apply
As well as facilitating groups and key working, Level 3 LEF’s take responsibility for:
-
Completing initial appointments with new community members to ensure that the team has a good
understanding of their support needs and that they can be safely supported through Butterflies LEC. -
Mentoring and supporting the Level 1 and 2 LEF’s and Ambassadors
-
Working with community members, team members, Trauma Recovery leadership team and partner
organisations to develop the service. -
Facilitating the understanding trauma programmes
-
Providing reporting data to Trauma Recovery CIC Business Operations Lead and working with them to complete
reports for funders and funding/grant applications. -
Co-chairing the Lived Experience Forum
-
Contribute to the newsletters, social media, attend events to promote the service (at times this may require
attending events outside of usual working hours). -
Ensure that all team members complete required admin accurately and in a timely manner and processes are
followed. -
Highlight concerns about team members to the leadership team, identify ways to support the team or team
member and offer the support.
How to apply
Application is through our website where you will find an application pack with further information about our service and the role. Please read through the pack and complete the application form, when we read your application we hope to read not only about your experiences, but how they relate to this role and our service.
Please read the application pack in full before answering the questions.
This role requires you to have relevant personal lived experience, when completing the application, please be mindful of your own self care.
Please email your proof of professional qualifications as per the information in the application pack.
The client requests no contact from agencies or media sales.