Senior executive jobs
Head of Strategy and Operations
Development
Full-time, 41 hours per week (including one hour paid lunch break)
Permanent
£65,972 - £72,072 per annum
Application deadline: 12pm (midday) on 6 May 2025
About the role:
This is exciting opportunity for motivated, strategic development operations professional with experience of leading fundraising operations teams.
In this role, the Head of Strategy and Operations will create and lead a world-class development operations function, play a pivotal role in developing and planning the Museum's major capital campaign, and embed best practice in fundraising and information management across the Development directorate.
The postholder will manage the Development directorate's strategy development and delivery planning, and is responsible for campaign management, research, stakeholder data and insight, fundraising proposition development, reporting, gift management, business processed, and compliance. The role drives, facilitates and underpins activity across the Development department and makes a significant contribution to the Museum's fundraising and stakeholder engagement activity.
This is an exciting time for the British Museum. We are embarking on our Western Range project - one of the biggest museum redevelopment projects anywhere in the world. This physical transformation is in the service of an intellectual transformation. We are rethinking how we display our collection - the most holistic and ambitious redisplay in the Museum's history. We have appointed world-renowned architect Lina Ghotmeh to rejuvenate and redevelop our Western Range - accounting for over a third of our galleries. The Development directorate will enable this transformation by delivering a major capital campaign, in which the Head of Strategy and Operations will play a central role.
Key areas of responsibility:
- Lead the development and delivery of the Museum's fundraising strategy, including the capital campaign, working closely with senior leadership to set targets, milestones, and deliverables.
- Inspire and manage the team to implement cutting-edge tools, data systems, and practices to analyst donor behaviour, ensure operational efficiency, and drive revenue growth.
- Develop and implement a prospect research strategy, aligning stakeholder data with CRM operations to optimize fundraising opportunities and engagement.
- Ensure compliance with fundraising regulations and standards, manage risks related to stakeholder data, and make recommendations for system and structural improvements.
- Oversee the Museum's CRM database, ensuring efficient data management and analysis of gift information to support donor stewardship.
About you:
- Degree or equivalent experience and fundraising industry network memberships.
- Experience of a senior role in a major fundraising campaign.
- Experience of leading fundraising operations teams in the cultural sector, higher education, a charity, or not for profit organisation.
- Experience of leading change.
- Tax efficient giving, charity compliance and data protection.
- Ability to speak with authority on regulatory and technical issues adjusting to the audience.
- Track record of delivering projects on time and within budget.
- Excellent people management skills, with experience of leading teams, developing staff, and motivating colleagues to achieve ambitious targets.
- Strong prioritisation and resource allocation skills.
- Diplomatic ability to achieve consensus with diverse stakeholders.
About the British Museum:
Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.
You can view a selection of our impressive collection of prints and drawings in our .
The Museum offers a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
- Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
- Interest-free travel, bicycle, and rental deposit loans
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
Additional details:
For more information about this role, please see the job description.
The interviews are expected to take place on 16 May
If you have any additional needs that we should be aware of to support you with your application, please provide details
We have a legal responsibility to ensure that employees have the right to work in the UK. If you currently do not hold the right to work in the UK, we can only sponsor a limited number of roles that meet eligibility criteria. To offer a sponsorship, the job role you apply needs to be in the list of eligible occupations: . Additionally (with some limited exceptions), the role will need to meet the minimum salary threshold of £38,700 or the going rate for the job, whichever is the highest. You can find more information here:
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills, and experience.
We specifically encourage applications from candidates from ethnic minority groups who are underrepresented within our senior roles.
We offer a flexible way of working scheme that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you.
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Operations Director is a critical leadership role responsible for ensuring the efficient and effective running of all operational aspects of Katherine Low Settlement. This role oversees the day-to-day operational leadership of the charity, ensuring that its systems, processes, and teams are aligned with strategic objectives and compliant with relevant legislation.
This position will lead on programme delivery, financial management, human resources, IT infrastructure, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably. The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation, and also be responsible for policy development and culture and wellbeing.
As a key member of the senior leadership team, the Operations Director will work closely with the CEO, Board of Trustees, funders, partners, and staff to drive organisational effectiveness and ensure that the charity can continue delivering high-impact work.
Key Responsibilities
Operational Leadership & Organisational Strategy
- Provide strategic leadership for all operational functions, ensuring alignment with the organisation’s mission and strategic objectives.
- Develop and implement efficient systems, processes, and policies to improve operational effectiveness.
- Work closely with the CEO and Board of Trustees to ensure that the charity is resilient, agile, and positioned for sustainable growth.
- Oversee cross-departmental collaboration, ensuring that operations support and enhance programme delivery.
- Lead on operational planning, resource allocation, and impact measurement.
Programme Delivery & Impact
- Ensure all programmes and services are effectively designed, resourced, and evaluated to achieve the best outcomes.
- Lead on the development of monitoring, evaluation, and learning (MEL) frameworks to track programme impact and efficiency.
- Work with programme teams to ensure services are inclusive, accessible, and responsive to the needs of beneficiaries.
- Identify and mitigate operational risks that could affect programme delivery.
Financial & Resource Management
- Oversee financial planning, budgeting, and management in partnership with the Finance Team and CEO.
- Ensure financial policies, processes, and controls are in place and adhered to.
- Work with the fundraising team to ensure grant and contract funding is effectively managed and reported.
- Ensure long-term financial sustainability through effective resource allocation and cost efficiency.
- Support the development of business models, funding strategies, and income diversification.
Safeguarding & Risk Management - Designated Safeguarding Lead (DSL)
- As the Designated Safeguarding Lead (a role delegated by the Chief Executive), ensure robust safeguarding policies, procedures, and practices are in place.
- Provide training and guidance to staff on safeguarding responsibilities and best practices.
- Oversee the Deputy Safeguarding Leads, acting as the main point of contact for safeguarding concerns from them, ensuring they are appropriately reported and addressed.
- Embed a strong safeguarding culture, ensuring that all programmes and services prioritise the safety and wellbeing of beneficiaries.
Human Resources, People Management & Wellbeing
- Lead the HR function, ensuring best practices in recruitment, retention, staff development, and performance management.
- Champion diversity, equity, and inclusion (DEI), embedding a culture of fairness and opportunity for all.
- Develop and implement HR policies and procedures, ensuring compliance with employment law and best practice.
- Promote staff wellbeing, fostering a positive and supportive working environment.
- Line manage operational staff, providing leadership, mentoring, and professional development opportunities.
IT Infrastructure, Systems & Data Management
- Oversee the organisation’s IT strategy, ensuring systems and processes are secure, efficient, and fit for purpose.
- Lead on the implementation and management of Salesforce (or another complex CRM system), ensuring data integrity and effective reporting.
- Ensure cybersecurity, data protection, and GDPR compliance, embedding best practices across the organisation.
- Identify and implement digital solutions to enhance operational effectiveness.
Governance, Risk & Compliance
- Ensure compliance with legal, regulatory, and ethical standards, including charity governance, employment law, and safeguarding.
- Work closely with the Board of Trustees, providing reports and operational insights to support decision-making.
- Develop and maintain an effective risk management framework, ensuring risks are identified, assessed, and mitigated.
- Oversee all policy development, ensuring policies are up to date, legally compliant, and well-embedded across the organisation.
Facilities & Office Management
- Oversee the management of charity premises, assets, and office operations.
- Ensure facilities are safe, secure, and compliant with health and safety regulations.
- Lead on business continuity planning and disaster recovery strategies.
Person Specification
Essential Experience & Skills
- Proven experience in a senior operational leadership role, ideally within the charity or non-profit sector.
- Strong understanding of programme management, financial oversight, HR, IT, and governance.
- Demonstrable experience of managing budgets using complex Excel spreadsheets.
- Experience with Salesforce or another complex CRM system, including implementation, reporting, and data management.
- Demonstrable experience in people management, of multi-level and departmental teams, with the ability to lead, mentor, and develop high-performing teams.
- Strong knowledge of safeguarding best practices, with experience as a Designated Safeguarding Lead
- Strong policy development and implementation skills, ensuring compliance and operational efficiency.
- Experience in culture and wellbeing initiatives, fostering a positive workplace environment.
- Experience working with Boards of Trustees and governance structures.
- Excellent risk management, problem-solving, and decision-making skills.
- Strong stakeholder engagement skills, with proven experience of building relationships with funders, partners, and regulatory bodies.
Desirable Experience & Skills
- Experience in charity fundraising operations.
- Knowledge of GDPR, data protection, and cybersecurity best practices.
- Understanding of health and safety, facilities management.
Personal Attributes
- A strategic thinker who can balance day-to-day operations with long-term vision.
- A collaborative leader who values teamwork and inclusivity.
- A proactive problem solver, able to manage multiple priorities in a dynamic environment.
- A strong commitment to the values and mission of the Katherine Low Settlement.
Further Information
·Katherine Low Settlement is committed to Diversity, Equity and Inclusion
·All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check
·You will adhere to matters of confidentiality concerning this role and the KLS team
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview
The Finance Director will play a crucial role in overseeing the financial health and strategy of the Barnabas Aid family globally, ensuring that all financial activities align with our mission and values. Reporting directly to the Chief Support Officer (CSO), the Finance Director will lead the finance team and work closely with senior leadership to support strategic decision-making. This role requires a deep understanding of non-profit and charitable financial management, compliance, and funding. The Finance Director will be part of the Senior Leadership Team.
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.



The client requests no contact from agencies or media sales.
Harris Hill are delighted to be recruiting a Director of Care and Communities on behalf of L’Arche UK, a national movement creating inclusive communities where people with and without learning disabilities share life together.
Location: Hybrid – London-based (or another L’Arche location with regular UK-wide travel)
Salary: £72,800 + London weighting if applicable
This is a senior executive role responsible for overseeing the quality, safety, sustainability and development of L’Arche’s supported living, community life and housing services across England, Scotland and Wales. You will lead a team of Regional and Community Leaders and specialists, champion innovation and best practice in relational care, and act as the Nominated Individual to CQC in England.
You will also play a major part in L’Arche’s leadership team — helping shape the organisation’s strategy, culture and future impact in line with its inspiring 2030 vision.
We are looking for someone who can:
- Deliver operational excellence and outstanding person-centred care
- Lead quality assurance, safeguarding, and regulatory compliance (CQC experience essential)
- Build financial sustainability across Communities
- Champion inclusion, voice and leadership for people with learning disabilities
- Inspire innovation, best practice and continuous improvement
- Model relational, values-based leadership at the heart of everything
You’ll bring proven experience leading social care or supported housing services at a senior level, with a passion for relational approaches to inclusion, community and care.
If this sounds like you and you’re looking for an exceptional leadership opportunity with a unique, values-driven organisation, please do get in touch!
How to apply
If you’re excited by this opportunity, please contact Lizzy Clark at Harris Hill at
Deadline for applications: Monday 26th May
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Are you a passionate fundraising leader ready to fight hunger and food waste?
Charity People are proud to be partnering with FareShare Midlands to find a passionate and experienced Head of Fundraising to lead and grow their income generation efforts.
Location: Midlands (Hybrid working available)
Contract: Full-time | Permanent
Salary: £45,000
Benefits: 25 days annual leave plus bank holidays, pension scheme, flexible working
About FareShare Midlands:
This wonderful charity is on a mission to fight hunger, tackle food waste and create opportunities. Every day, they redistribute surplus food to frontline charities, schools and community groups across the region-helping those who need it most while reducing food waste and supporting people into work. Their vision is bold:
A Midlands where no one goes hungry when good food is being wasted, no child goes to school on an empty stomach, and everyone has access to opportunities that help them thrive.
About the Role:
As Head of Fundraising, you'll join FareShare Midlands' Senior Management Team, reporting directly to the Chief Executive. You'll lead on the design and delivery of their fundraising strategy-growing income from trusts, foundations, corporates, individuals and events, while building powerful partnerships that amplify their mission and impact.
Key Responsibilities:
- Lead the ongoing development and implementation of FareShare Midlands' fundraising strategy, ensuring long-term, sustainable income growth.
- Manage and support the Fundraising team, empowering them to reach targets across trusts, grants, corporate partnerships, individual giving, and events.
- Build and steward major donor relationships, developing opportunities for deeper engagement and long-term support.
- Represent FareShare Midlands externally building relationships with funders, partners, and supporters at all levels.
- Oversee the fundraising database and systems to support strong pipeline management and donor care.
- Work collaboratively with colleagues at FareShare UK and other network partners to align and maximise fundraising opportunities.
About You
This is an incredible opportunity for someone who's ready to lead from the front, bring fresh energy to fundraising, and be part of a movement that's creating real social change.
You will bring:
- A strong track record of leadership in fundraising or income generation, ideally in the charity sector.
- Experience managing and motivating fundraising teams, with a collaborative and empowering leadership style.
- A creative, strategic mindset with the confidence to build and develop funding pipelines.
- Excellent relationship-building and influencing skills-you're confident engaging everyone from major donors to corporate partners.
- A genuine passion for social impact and a commitment to FareShare Midlands' values: Passion, Ambition, Respect, Collaboration, Accountability.
What's on Offer
- The chance to be part of a purpose-led organisation that's making a real difference across the Midlands.
- A flexible, supportive working culture that values balance and wellbeing.
- A team that's full of heart, purpose and ambition.
- The opportunity to shape the future of fundraising at a growing, impactful charity.
How to Apply
Charity People are managing all applications for this role on behalf of FareShare Midlands.
To apply, please send your CV to Priya Vencatasawmy in the first instance:
Closing date: Friday 3rd of May
Interviews: TBC
Charity People actively promote equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We redistribute good quality surplus food which would otherwise go to waste and also support people to find work through our employability programme.
Goodman Masson are delighted to be partnered with the Black Researcher Consortium to recruit for their Chair of the Board.
The Black Researcher Consortium is a newly formed community interest company (C.I.C.), designed, developed and built by people with Black heritage, for people with Black heritage. The Consortium objects are to address the systemic under-representation of Black researchers across educational institutions, research organisations, government, and industry environments in collaboration with Black researchers, Black-led community initiatives and all those bridging the systemic gap, connecting Black researchers.
As the Chair, you will be responsible for overseeing appraisal process for board members and consortium director.
Main Responsibilities Include:
- Lead the Board in ensuring it fulfils its responsibilities for the governance of the Consortium
- Work in partnership with any executive directors
- Carry out an annual appraisal of the Executive Directors
- Chair the Board meetings and Annual General Meeting
- Represent the Consortium at events and on other related boards or working parties
Essentials:
- Prior experience as a Chair
- Ability to adopt an inclusive chairing style
Monthly working pattern: 4 board meetings, 1-2 strategy days, and committee meetings, amounting to 3 days a month.
Salary: £4,680 per annum
Application Process:
To apply for the role please submit an updated CV along with your response (no more than 300 words to each question) to the following questions to Dan Kelner at Goodman Masson:
Video submissions are accepted as answers to these questions as well. Please do try to limit to around a minute long due to file size restrictions, please send these to also.
Questions:
- Culture, community, and collaboration have been key in the background to BRC thus far, can you tell us what actions you have undertaken in any arena that will help us to achieve a welcoming and inclusive panel, committee, or board.
- As a new organisation, the BRC will face numerous strategic challenges including navigating a complex external political environment, but also internal challenges in navigating and defining our own mission. Can you identify some of the challenges you anticipate for us and any experience you have had in addressing challenges in other arenas.
- In addressing the underrepresentation of Black researchers, a big part of the role of Chair will be in representing the Consortium in a public arena which does not always shine a positive light on initiatives like the BRC. Can you tell us about an experience of facing adversity when acting in a professional capacity in a public arena on a highly scrutinised topic?
- Please feel free to add any other comments that you think might be useful in understand what you will contribute to the role of Chair of the Board
Timelines:
- Q&A session on Thursday evening the 30th of April Via Microsoft Teams (contact for an invite)
- Application deadline is 5th of May
- First interviews are on 19th of May
- Second interviews are on 2nd of June
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Are you a highly motivated and dedicated Fundraising professional looking for a role where your skills can make a real difference? The Catholic Diocese of Portsmouth is seeking a Fundraising Manager. This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.
Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.
The Fundraising Manager is responsible for developing and implementing effective fundraising strategies to support the Diocese’s mission. This includes stewarding major campaigns, securing grant funding, promoting digital and online giving, implementing a CRM system, ensuring compliance with legal and regulatory requirements, and fostering local fundraising initiatives in parishes.
This role will support the financial sustainability of the Diocese, enabling parishes and the wider faith community to serve their people effectively, while ensuring alignment with Catholic teaching and values.
The postholder will work closely with the Chief Operating Officer and senior leadership team to support the Diocesan 10-year Mission Plan, ‘You Will Be My Witnesses.’
This role is based at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA. Offering a competitive salary of £40,000 - £48,000 depending on experience, working 37.5 hours per week. Employee benefits include 25 days holiday plus bank holidays, life assurance and employee wellbeing, contributory pension scheme, free onsite parking.
If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.
Come and be part of our mission!
Role Purpose
The Fundraising Manager is responsible for developing and implementing effective fundraising strategies to support the Diocese’s mission. This includes stewarding major campaigns, securing grant funding, promoting digital and online giving, implementing a CRM system, ensuring compliance with legal and regulatory requirements, and fostering local fundraising initiatives in parishes.
This role will support the financial sustainability of the Diocese, enabling parishes and the wider faith community to serve their people effectively, while ensuring alignment with Catholic teaching and values.
The postholder will work closely with the Chief Operating Officer and senior leadership team to support the Diocesan 10-year Mission Plan, “You Will Be My Witnesses.”
Key Responsibilities:
1. Fundraising Strategy and Campaigns
- Develop and implement a comprehensive fundraising strategy to meet agreed financial targets.
- Oversee and manage significant fundraising campaigns, ensuring their effective delivery and long-term sustainability.
- Work closely with the Finance Department to align fundraising efforts with financial objectives, ensuring transparency and accountability.
- Identify and secure grant funding opportunities, including the preparation of high-quality applications and maintaining relationships with funders.
- Support parishes in designing and delivering local stewardship campaigns, ensuring consistency in messaging and impact.
- Procure and implement an appropriate CRM system, working with key stakeholders to ensure effective donor management and fundraising efficiency.
2. Digital and Online Giving
- Support parishes in growing regular and ad hoc online donations by:
- Developing and promoting digital giving solutions across parishes, including training and implementation support.
- Expanding online giving platforms to improve accessibility and donor engagement.
3. Donor Relationships and Stewardship
- Develop and maintain strong relationships with key donors, including major benefactors, grant funders, and parish-level supporters.
- Implement donor stewardship strategies to retain and grow the donor base through regular communication, engagement opportunities, and recognition initiatives.
- Foster a culture of stewardship across the Diocese communicating the difference it makes.
- Provide regular updates and high-quality reports, driven by Key Performance Indicators (KPIs), on fundraising performance and initiatives.
- Report on fundraising outcomes to senior management and the Board of Trustees, ensuring alignment with the Diocese’s mission and strategic priorities.
4. Parish Support and Capacity Building
- Equip parishes with tools, training, guidance, and hands-on support to run successful local fundraising initiatives.
- Facilitate workshops and support sessions for parish fundraising committees, helping them develop sustainable funding strategies.
- Support the promotion and coordination of Second Collections across the Diocese for key causes, ensuring that parishes are well-equipped with:
- Clear guidance on collection dates and processes.
- Good-quality promotional materials (posters, leaflets, digital assets) to help communicate the impact of these collections.
- Regular updates on fundraising results to encourage participation and engagement.
5. Compliance, Policy Development, and Governance
- Develop and implement fundraising policies and procedures to ensure compliance with legal, regulatory, and ethical standards.
- Stay up to date with fundraising laws and best practices, ensuring all activities meet Charity Commission, GDPR, and financial regulations.
- Ensure that data protection regulations are upheld in all fundraising activities, particularly regarding donor records and CRM management.
6. Collaboration and Communication
- Work closely with the Communications Manager to ensure that fundraising messages align with Diocesan values and the Mission Plan.
- Share compelling impact stories to inspire and encourage giving across the Diocese.
7. Meeting Attendance and Reporting
- Attend meetings of the Finance, Audit, and Risk Committee, providing updates on fundraising activities and seeking necessary approvals.
- Participate in parish meetings across the Diocese as required, offering fundraising guidance and support.
- Maintain a professional approach to both in-person and online meetings.
8. Ad Hoc Duties
- Carry out additional duties as requested by the line manager, ensuring flexibility and responsiveness to emerging needs.
Fundraising Manager - Person Specification
Competence, Expertise and Knowledge:
Essential
- Degree level education
- Proven track record of delivering significant fundraising results in the charity sector, with demonstrable experience of achieving and exceeding financial targets.
- Experience and aptitude for detailed project planning and record keeping.
- Strong commitment to the mission and values of the Catholic Church.
- Experience in grant writing and securing substantial funding.
- Numerate, with outstanding writing and presentation skills.
- Strong influencing skills, capable of working collaboratively with a diverse range of stakeholders.
- Self-motivated, hardworking, and able to manage multiple priorities effectively.
- Demonstrable experience in building and sustaining relationships with donors and stakeholders.
- Competent in use of Microsoft office and CRM platforms.
Desirable
- Formal degree level qualification relevant to sector
- Familiarity with digital giving platforms and tools.
- Experience in training and capacity-building initiatives.
- Membership of relevant professional bodies (e.g., Chartered Institute of Fundraising).
How to Apply
Please send a comprehensive and up to date Curriculum Vitae with a covering letter setting out your suitability for the role and motivation in applying (no more than 2 sides A4).
The Diocese of Portsmouth is an equal opportunities employer and welcomes applications from all who support the ethos and values of the Catholic Church.
Closing date is Saturday 3rd May 2025, at 6.00 pm.
Interview Details
You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.
Appointment
Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.
You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.
This position is subject to the completion of an initial probationary period of six months.
Bringing people closer to Jesus Christ through His Church




The client requests no contact from agencies or media sales.
Head of Supported Living (North)
Salary: Up to £62,000 + Expenses
Location: North Yorkshire area - Regular travel throughout Danby, Malton and Middlesbrough.
Full Time, Permanent
Hours: 37.5 hours/ week
Closing Date – 8th May 2025
1st Interview – W/C 12th May 2025 (Remote)
Stakeholder Interview - W/C 19th May 2025 (Remote)
2nd interview – 19th/ 20th May 2025 (In person – will be at one of the locations above)
Within this new role, the Head of Supported Living will be responsible for overseeing and developing supported living services for adults with learning disabilities within the charity.
The role ensures that services are person-centred, high-quality, and compliant with regulatory and organisational standards, while empowering individuals to live independently and achieve their goals.
Leading culture and change with experience, integrity, collaboration and transparency sits at the heart of the role. The role responsibilities will ensure that the Trust is able to support more people with a learning disability, autism and mental health problems to lead healthy, active and equal lives.
Our ambition is to become a leader in social and green care integration through the alignment of the personalisation agenda, technological enhancement and advancement and holistic health and wellbeing. To achieve this ambition, we will transform our services to ensure that they are effective, efficient and impact and outcomes focussed.
The role will be responsible for continuous, value for money, service enhancement and will deliver significant growth ensuring close and meaningful relationships with authorities, commissions and private markets resulting in increased funding and healthy waiting lists for the homes and services provided. The post will be responsible for a significant budget and will require the financial acumen to manage this effectively.
As a direct report to a member of the Executive Management Team (EMT) the role becomes a member of the Senior Leadership Team (SLT) and will be pivotal in delivering an ambitious transformation agenda and delivering the charities Brilliant Future Strategy.
What you’ll bring to the role:
·Professional Housing Qualification level 5 or above, with knowledge of housing management and housing legislation.
·Safeguarding Adults Level 5 or equivalent / Leadership in Health and Social Care level 5 or equivalent – are desirable not essential to the role
·Experience of leading housing management services within a context of delivering supported living.
·Knowledge of Care Quality Commission regulations as they relate to supported living.
·Experience of working and leading teams in not for profit and voluntary sector organisations which deliver services for adults with learning disabilities and autism.
·Experience in coaching and mentoring for success.
·Experience in significant budget management responsibilities.
·Experience in seeking new growth opportunities that are aligned to business strategy.
·Significant experience of managing change, successful service redesign and transformation, in particular lean thinking and other typical models.
·Experience of successfully leading teams to affect and embed change through powerful communications and engagement.
·Experience in the development and implementation of policy and procedure.
·Experience of leading teams over a wide geographical location combining hybrid working styles.
Location & Travel - North Yorkshire and North East
The role will cover our communities at Botton Village (Danby, North Yorks), Croft (Malton, North and Larchfield (Middlesbrough, Teesside). You will be based at one of the communities within the region, with regular travel between communities. You will be required to attend quarterly Leadership Away days and other meetings which will require overnight stays.
Excited? Read our pack, look at our strategy and know that you would be joining an amazing Trust, a brilliant team and that you would have the ability to make a real difference.
Your application should include your CV and a supporting statement of no less than one page detailing why you would like to work for the Trust and how your skills and experience meet the job description and person specification (see attached Job pack).
Head of Grants
Are you a visionary leader who can turn ideas into reality? Do you have the drive to manage complex projects, inspire teams and create lasting impact on a national scale? Do you love giving charities money? If so, we want to hear from you!
This is a remote working role offering part-time hours, on a permanent basis.
Position: Head of Grants
Location: Remote/London
Hours: Part-time (4 days per week)
Salary: £50,000 - £55,000 pro rata
Contract: Permanent
Benefits Include: 25 days per year (pro rata – excluding bank holidays), employer pension contribution of 5% into a personal pension (which does not have to be matched by the employee)
Closing Date: 27th May 2025
About the Role
This role is key to shaping how the organisation maximises impact over the next 5 years, delivering on ambitions for the 2024-2029 Strategy. The aspiration is to help 10,000 young people at risk or experiencing homelessness, to reach their full potential.
By working with key players in the youth homelessness landscape, like-minded organisations, and embedding the voices and experiences of young people in this work, you will help maximise social impact and deliver £150m in social value by March 2029.
You will ensure the charity is the best possible grant funder in the field, thoughtful, diligent, transparent and efficient, as it works with the very best charities across the country deliver vital support to young people facing homelessness.
You will be in charge of grant programme design, development, and delivery in line with the new strategy. You will have the opportunity to work on new programmes and ideas, and to gather data and insight from this vital work (and other sources) that will help both future grant-making and our influencing work nationally.
About You
Whilst grant-making experience would be helpful, what truly matters is your ability to strategically lead and drive projects that deliver impact. You’ll be at the forefront of developing and delivering new programmes, ensuring they align with key targets while bringing innovative ideas to life.
This role is not just about achieving KPIs, it’s about leading teams to achieve results. You will have experience of delivering presentations, developing ideas and projects collaboratively, and using data-driven insights to shape future projects and influence decision-making at a regional or national level. Strong project management, monitoring, and evaluation skills are key in this role, as are those of team- and partnership- working.
If you are a senior leader looking for your next role, then we would love to hear from you.
About the Organisation
The charity has been around since 1986, created by and working with the UK property industry to try and harness a collective desire to do good. Since 2016, the focus has been exclusively on creating a corporate movement within and across the industry to tackle and end youth homelessness.
Additional Benefits
• Opportunities for flexible working
• Free annual Flu’ jabs and annual sight tests
• Cycle to Work Scheme (salary sacrifice)
• ½ day a month entitlement to volunteer for a charity of your choice, in work time
• Interest-free Annual Travel Card Loans
• A Professional Development Fund
• Commitment to wellbeing (we’re signatories of Mind’s Time to Change Pledge)
• An Employee Assistance Programme
• Private Health Insurance with Vitality (small employee contribution required).
You may have experience in other roles such as Grants, Impact, Grants and Impact, Head of Grants, Head of Impact, Head of Grants and Impact, Impact and Innovation, Director of Grants, Director of Impact, Director of Grants and Impact.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
My client is a collective of environmental and conservation charities in London, focused on protecting, preserving and enhancing green spaces for the local community.
They are now seeking a senior interim to lead a bold transformation of their funding and operating strategy. This is not your typical finance leadership role—this is a pivotal role aimed at shifting multiple organisations towards a more future-proofed funding model.
Reporting into the group division key deliverable will include:
- Partner closely with CEOs, trustees, and senior leadership teams to provide strategic financial guidance across the charities.
- Lead the re-design of funding models, incorporating income diversification and longer-term sustainability planning.
- Build strong relationships with trustees, funders, and partners, delivering financial insight that enables strategic decision-making.
- Review the current operating model to ensure it is best placed for the new business plan.
The successful candidate will be a qualified accountant with significant experience operating at board level in the Charity sector. You will be a strategic thinker with a track record of financial and transformation, excellent interpersonal skills, and a deep understanding of how finance can be a catalyst for business change. Prior experience of charity governance would be highly advantageous.
My client offers flexible hybrid working, typically 3 days per week in their central London office.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
The key purpose of this role is to work as a “right hand” to the Associate Vicar, as an Executive Assistant and lead of key projects. Listed below are the key elements that the role holder will be doing:
Email, Diary Management & General Administration
• Drafting high volume of emails, correspondence, enquiries, managing the email inbox and ensuring that replies and responses are timely and appropriate
• Oversee diary of AV and manage key dates and appointments in church cycle, book and set-up appointments, coordinate meetings, set-up Zoom links, include briefing notes for AV and coordinate all relevant information for meetings
• Handle administrative duties on behalf of the AV including supporting with rotas for clergy, key comms (internal and external), congregational comms, review information as first point of contact and assist AV with supporting duties
• Assist the AV with processing of expenses and approve expenses with AV’s authorisation and oversee the reconciliation of the AV’s credit card on a monthly basis
• Research and support as needed related to preaching assignments and other projects related to other ministry areas
• Assist AV with key comms with donors, key stakeholders including PCC, church wardens and HTB Group Entity Heads
• Represent AV at a senior level with internal and external parties and assisting with sensitive pastoral matters
• Assist the AV with travel arrangements, booking train tickets and flights, arranging hotel accommodation, organizing schedules, managing insurance requirements and adhering to all HTB Group policies relating to travel and assisting AV with expense
reimbursement and processing regularly
Sunday Services
• Support AV in the running and oversight of 10 services across 6 sites at HTB and specifically with the 9.30am and 11.30am services at HTB Brompton Road
• Organise information and map out strategy and plan for special services, key points in the church calendar (Christmas, Easter, Vision series, Leadership Conference, Focus)
• Liaising with external speakers, processing honorariums, handling comms and coordination logistics for all outside speaker invitations and serving as the point of contact for guests – including sourcing books and resources, organising transportation, liaising with speaker team and coordinating with Director of Comms on any major requests
Budget, Strategy & Governance
• Assist AV with budget and strategy and annual salary review process for all HTB staff and also help with HR and recruitment issues where necessary
• Assist AV with strategy documents for HTB and the annual strategy process to ensure all HTB ministry departments aligned with overall goals and objectives for HTB set by the vicar
• Ensure accountability and clear communications with HTB Department Heads for all ministry areas and drafting of internal comms for internal HTB staff team
PCC & wider Church of England
• Assist with drafting PCC reports and documents for HTB where needed working closely with the Group COO’s office
• Support AV with communications with Chelsea Area Deanery, Kensington Area Council and all wider Church of England matters and requests (Diocese of London, Archdeacons, Legal Agreements, etc)
• Help HTB to ensure it is compliant with all C of E requirements and maintains good working relationships with the Diocese of London
• Support AV to ensure that all safeguarding matters/requirements fulfilled and clear communication with Safeguarding Officer
• Assist AV with managing matters relating to HTB’s accessibility matters (i.e. disability and special needs), sustainability policy and approaches, recruitment and staff policies, etc.
Project Management
• Support AV with any special projects or assignments as needed – i.e. School of Preaching Course, special Alpha projects, Electoral Roll, crisis management, projects for the PCC, key events, donor comms, fundraising and stewardship, racial diversity working group matters, research assignments, etc.
The Right Candidate
• This role requires strong skills in administration, attention to detail, writing and drafting and excellent organisational skills.
• Experience supporting a senior leader or C-Level executive in a supporting capacity in a fast-paced and fast-moving organisation.
• A strong Christian faith and an active member of HTB, worshipping regularly at one of HTB's services or church plants.
The client requests no contact from agencies or media sales.
We are looking for a Deputy Director Of Fundraising to lead the Trust and Foundations income stream, working closely with senior colleagues and departments supporting with Individual Giving and Major Event Fundraising.
This is a Hybrid role with 2 - 3 days a week in the Berkshire office. this can be a four day or five day a week role.
The Charity
A long standing national health organisation who provide invaluable support and resources to those most in need.
You would be joining an inclusive team with a collaborative working culture, and the opportunity to benefit from the charitys life assurance scheme, personal pension scheme and encouraged communication on professional development!
The Role
Support the Director Of Fundraising in the startegic and operational develiery of a £4m income budget.
Lead and develop a high-impact trusts and foundations fundraising strategy, securing significant multi-year grants.
Line manage & support three direct reports (Individual Giving Manager/ Runs and Challenges Manager / Trusts Administrator).
Identify new funding opportunities from different sectors, ensuring a strong pipeline of prospective grant funders.
Manage a portfolio of existing funders, ensuring high-quality stewardship and renewal of grants.
The Candidate
Strong experience in high value trusts and foundations fundraising.
Proven track record of securing five and six-figure grants and in writing successful multi-year funding bids.
Knowledge of the UK philanthropic landscape and key grant-making bodies.
Strong leadership, management and strategic planning skills, with experience in developing and motivating teams
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
EADDP/PROG/UK-R2
Position title:
Executive Assistant to the Deputy Director of Programmes
Reports to:
Deputy Director of Programmes
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
Hours of Work:
Full-time, 35 hours per week
Salary guideline:
(Up to) £33,000.00 per annum (commensurate with experience)
Terms of Employment:
12-Months’ Fixed-Term Contract (subject to successfully completing a 6-Month Probationary Period, Contract is extendable and renewable subject to performance)
Application Process & Closing Date:
Please send an introductory email detailing why feel you are most suitable for the role along with your up-to-date CV by no later than 4th May 2025.
Ensure the Vacancy Reference Code is added within the Subject line of the Application Email.
Approx. Interview & Role Commencement Date(s):
Interviews: ASAP – as and when we find a suitable applicant
Start: ASAP thereafter
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, Team Link, MS Teams, and Skype post successful submission of your application.
Job Summary:
The Executive Assistant to the Deputy Director of Programmes will provide high-level administrative support, ensuring the efficient operation of the office and supporting the Deputy Director in managing their workload. This role requires a proactive individual with excellent organisational, communication, and multitasking skills, capable of handling sensitive information with discretion and professionalism. The Executive Assistant will act as a key liaison between the Deputy Director, internal departments, and external stakeholders, contributing to the overall effectiveness and impact of the Programmes Department.
Key Responsibilities:
- Administrative Support:
- Manage the Deputy Director’s diary, schedule meetings, appointments, and travel arrangements.
- Prepare and organise meeting agendas, take minutes, and follow up on action items.
- Draft, edit, and proofread correspondence, reports, presentations, and other documents on behalf of the Deputy Director.
- Handle incoming communications (emails, calls, etc.) and respond or redirect as appropriate.
- Project Coordination:
- Assist in the coordination of projects and initiatives led by the Deputy Director, including tracking progress, deadlines, and deliverables.
- Conduct research and compile data to support project planning and decision-making.
- Coordinate with other departments to ensure seamless execution of cross-functional projects.
- Maintain and update project documentation and files.
- Liaison and Communication:
- Serve as the primary point of contact between the Deputy Director and internal/external stakeholders.
- Facilitate communication and collaboration between the Deputy Director and team members, ensuring information is accurately conveyed and deadlines are met.
- Represent the Deputy Director in meetings or events when necessary.
- Office Management:
- Organise and maintain the Deputy Director’s office, ensuring it is well-equipped and efficient.
- Manage office supplies, equipment, and budget as needed.
- Coordinate with IT and other support services to ensure the Deputy Director has the necessary tools and resources.
- Event and Meeting Coordination:
- Plan and organise departmental meetings, workshops, and events, including logistics, catering, and materials preparation.
- Assist in the preparation of presentations, speeches, and other materials for events or conferences.
- Ensure all event and meeting details are flawlessly executed.
- Confidentiality and Discretion:
- Handle sensitive information with the utmost confidentiality.
- Manage the Deputy Director’s files and records, ensuring secure storage and easy retrieval.
- Adhere to organisational policies regarding data protection and privacy.
- Personal Assistance:
- Provide occasional personal assistance to the Deputy Director as needed, including managing personal appointments or tasks.
- Assist with ad-hoc tasks and projects as required by the Deputy Director.
- Other:
- To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
- To support with Fundraising activities from time-to-time, committing to partake in approximately 5-Live-TV-Appeals during our peak periods.
- To undertake any reasonable responsibilities as required by Line Manager
- To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices
- NB: This Job Description is illustrative and non-exhaustive in scope. The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.
Qualifications:
- Education: A bachelor’s degree in business administration, management, or a related field is preferred.
- Experience:
- Minimum of 2 years of experience in an executive assistant or senior administrative role.
- Experience in a non-profit or international development organisation is advantageous.
- Skills:
- Excellent organisational and time management skills.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to prioritise tasks and manage multiple responsibilities simultaneously.
- Discretion and ability to handle confidential information.
- Strong interpersonal skills and ability to work well with a diverse range of people.
- High level of professionalism and attention to detail.
Key Competencies:
- Proactivity: Ability to anticipate needs and take initiative without waiting for direction.
- Adaptability: Comfortable working in a fast-paced environment with changing priorities.
- Problem-Solving: Strong problem-solving skills, with the ability to identify solutions and implement them effectively.
- Team Collaboration: Able to work well independently and as part of a team, fostering positive working relationships.
Additional Requirements:
- Travel: Occasional travel may be required for meetings or events.
- Flexibility: Willingness to work outside of normal business hours when necessary:
- Ability to demonstrate current eligibility to work within the United Kingdom
- Must be able to either:
- Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
- Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.
Deadline for applications is 4th May 2025 however Muslim Hands reserves the right to end the application procedure early should the right candidate(s) be found.
NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
Other Information:
Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2030.
Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals serves nutritious school meals to children living in some of the world’s poorest countries. The promise of a meal attracts these hungry children into the classroom, giving them the energy to learn and hope for a better future.
We are excited to be recruiting for a Director of Supporter Engagement to join Mary’s Meals UK. Reporting the Executive Director and serving as an integral member of the UK leadership team, the Director of Supporter Engagement will lead, inspire and develop the Supporter Engagement function, balancing strategic leadership with a hands-on approach to fundraising.
MMUK is the largest and longest established National Affiliate in the Mary’s Meals network, currently raising c.£20M to support global school feeding programmes, reaching children living some of the world’s poorest countries. The promise of a meal attracts these hungry children into the classroom, giving them the energy to learn and hope for a better future.
We have a remote-first approach to work and are happy for you to work remotely and flexibly from anywhere in the UK, in a way that best supports your work-life balance. This role will also require regular travel throughout the UK, particularly London and Glasgow.
Key responsibilities include but are not limited to:
Strategy and Leadership
- To support the day-to-day management of the charity and contribute to the organisation’s strategic direction and growth, as part of the senior leadership team.
- To contribute to the preparation of the charity's strategic plan and the monitoring and reporting of progress against organisational goals and objectives.
- Lead on cross-organisational projects in line with organisational strategy.
Fundraising:
- To develop a clear and inspiring vision for fundraising, backed up by ambitious strategies and activities that significantly raise awareness of Mary’s Meals in the UK, and grow and diversify income.
- To ensure our fundraising approach and activities remain aligned with our organisational strategy, values and fundraising model.
- To lead, inspire and develop the Supporter Engagement team (formed of the Grassroots, Philanthropy, Institutional Giving and Supporter Care teams).
- To manage a portfolio of donor, volunteer and prospect relationships, travelling regularly to attend meetings, and network to cultivate new prospects and funding opportunities.
- To support the team to develop professional and engaging fundraising materials including fundraising propositions, applications, proposals, appeals, pitches, presentations and reports.
- To oversee volunteer strategy, management and support to further empower our volunteers with a greater role in our shared vision and maximise their skills and networks.
Budgeting, Reporting and Compliance
- To set, monitor and deliver annual income and expenditure budgets, providing regular reports as required to the Executive Director, Leadership team, wider Mary’s Meals family, and our Board of Trustees.
- To feed into organisational strategic KPIs and team KPIs, and ensure a regular schedule of reporting, and insight gathering is in place to monitor activity and use insight to guide decision-making and drive growth.
People and culture
- To create a high performing team that is ambitious and passionate about the Mary’s Meals vision.
- To ensure teams receive consistent and motivating direction and feedback to enable them to work to the best of their ability.
- Build strong working relationships with colleagues across the charity at all levels, adopting and encouraging a collaborative working approach across the Mary’s Meals family. This role must work particularly closely with the Director of Communications, and collaboration with this role will be key.
- To work with the Head of People to ensure that MMUK is an employer of choice which attracts, recruits and retains a talented team of values-led, paid employees and volunteers, throughout the UK.
- To actively promote safeguarding practices and model behaviours that support a safe culture across all MMUK activities.
About you:
- Significant experience operating at senior management level, including leading a fundraising department, ideally with experience in the areas of grassroots and major giving fundraising.
- Experience of developing and executing strategies to secure significant revenue generation, with specific evidence of delivering income growth.
- Experience of representing an organisation at a senior level, with excellent written, presentation and public speaking skills.
- Excellent entrepreneurial networking and relationship building abilities, with experience of proactively identifying and cultivating new and existing donor relationships, and securing strategic funding partnerships and high-value donations.
- Experience in volunteer strategy, management, recruitment and engagement.
- Experience in setting, monitoring and delivering significant annual income and expenditure budgets, providing regular reports as required.
- Experience of testing and launching new fundraising products (e.g., mass engagement grassroots campaigns, corporate partnerships, major donor events etc.).
- Experience of developing first-class supporter journeys, interactions, products and propositions.
- Experience in innovation and product development.
Please see the recruitment pack on our website by following the instructions on Charity Job.
Applicants must hold full right to work in the UK.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Applications for this role will close on Friday, 16 May at 17:00.
Interviews will be arranged accordingly. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note: If you have any special requirements or adjustments before an interview, please let us know.
Director of Services
We are seeking an experienced Director of Services to work as part of the Senior Management Team to provide strategic leadership and direction for the organisation and deputise for the CEO as required.
You will be responsible for the Charity’s client-facing, free at point of access, service delivery operations, including Information, Advice and Advocacy, and Hospital and Community support services.
Position: Director of Services
Location: Hayes, London
Salary: £55,000 per annum
Hours: Full-time - 35 hours per week
Contract: Permanent
Benefits: Flexible Working, Hybrid Working, Compressed hours available, Job share considered/Part-time hours considered, Training and development, 5% pension contribution, Health plan with employee assistance and 24 hour support, 26 days annual leave (plus bank holidays) rising to 30 days, London Living Wage employer
Closing date: Midday, Monday 12th May 2025
About the role:
As Director of Services, you will be responsible for a wide range of services including Hospital services (A&E support, discharge and falls prevention), community services (activity groups, befriending, clubs), information and advice services (including benefits, housing, carers and statutory advocacy).
You will be responsible for ensuring all contracts and grants deliver to targets and provide services of the highest possible quality standards with demonstrable impact measures and feedback systems.
You will be a key member of our Senior Management Team (SMT), helping to develop and deliver on our new 5-year strategy, and contributing towards the annual business planning and budgeting processes.
Alongside our CEO you will be responsible for managing our external partnerships and third sector consortia. You will help to ensure we influence the priorities of our three local authorities and play a key role in the NHS transformation agenda across Northwest London. You will be based in a positive, creative and ambitious organisation, supported by a skilled SMT and responsible for a team of experienced managers.
Your key responsibilities will include:
• Provide strategic leadership, direction and development of all Age UK HHB Services, contributing to organisational strategy and the annual business planning process.
• To work with the leadership team to identify and resource development opportunities, and to ensure our activity is providing optimum impact to improve the lives of older people in the borough
• Line Manage and develop Head of Services, Service Managers and other staff as appropriate, including setting targets and monitoring performance by ensuring that regular supervisions and appraisals are carried out, and tackling any performance issues in line with policies and procedures.
• Ensure Age UK HHB staff and volunteers are provided with up-to-date information sources, including any changes in national and local policy. To ensure services achieve external and internal quality frameworks and best practice guidance and to drive efficient working practices.
• Develop and oversee systems for feedback from service users to ensure the work, ethos and culture of Age UK HHB are informed by older people.
• To ensure quality data is captured for all service delivery allowing us to measure reach and impact for effective performance management, overseeing the provision of monitoring reports and dashboards for funders and board
• To work with the CEO, Managers and Trustees to develop annual budgets and to ensure services and projects are delivered to budget.
• Work closely with external partners and commissioning/funding agencies to ensure that Age UK HHB delivers the range of services that are required and/or contracted, on time and on budget.
About you:
To be successful in the role you will need to be able to operate effectively in challenging times and a constantly changing working environment. Experience in successful leadership, managing people, organisational change and improving business processes to support the charity’s strategy will be essential to this role.
Essential skills and experience include:
• Educated to Degree level or equivalent, or substantial successful senior management experience.
• Proven experience as an inspirational and successful leader of teams of staff and volunteers.
• Substantial experience in effective management of time, tasks and projects.
• Demonstrable experience of working within and/or influencing change in health and social care services.
• Experience in designing, planning, leading and mobilising new or remodelled services from concept through to business as usual.
• Knowledge of the voluntary sector and its ways of working with knowledge and understanding of user involvement and empowerment.
• Knowledge and understanding of local health and social care structures.
• Excellent written and verbal presentation skills.
If you feel you have the necessary skills apply today!
The charity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
About the organisation:
Age UK Hillingdon, Harrow and Brent provides a wide range of services for around 15,000 older people across the three boroughs of North West London. We employ 100 staff and are supported by 180 volunteers. Our turnover is in the region of £3.5 million.
Other roles you may have experience with could include Deputy Service Manager, Service Coordinator, Head of Services, Service Lead, Social Care, Social Care Services, Health and Social Care, Programme Manager, Service Delivery Manager, Registered Manager, Registered Service Manager, Service Manager, Services Manager.