Senior head of operations jobs
Head of IT
This is an exciting time to join as we are embarking on an ambitious Digital, Data and Technology (DDT) Programme to enable the organisation to reach its ambitious goal of raising £120m by 2033. This is a significant time for Technology in the organisation, the Technology Operating Model, Cyber Security initiatives, User Experience (e.g. AI, Microsoft tooling) and the Technology architecture (move from en-prem to SaaS and Azure) are all receiving significant investment and change.
The successful person will be a visible and approachable leader who enjoys balancing strategic thinking with hands-on IT operational management. You’ll be comfortable working closely with senior stakeholders, leading technical teams, and ensuring a consistently high-level of service across the organisation. In addition, this is a time of change so leading and driving forward change evolving IT into a modern scalable service function. This role will have 3 direct reports (with teams) with responsibility for Operations & Infrastructure, Cyber & Information Security and End User Systems Management.
Key Responsibilities:
Leadership and Management
· Lead and develop a high-performing team, fostering accountability and continuous improvement.
· Membership of internal programme/business boards, creating and delivering updates to senior stakeholders
· Contributing and collaborating as a key part of the Digital, Data & Technology leadership team
· Acting as the key IT contact for senior business stakeholders
· Building strong relationships with suppliers (including procurement)
· Managing budgets, resources, and IT governance requirements
Digital and Technology change
· Driving forward SaaS and cloud infrastructure migration
· Evolving IT into a modern scalable service function using self-service and automation
· Improving the end user experience from IT provided tools including with AI (safe adoption, productivity enablement, guardrails and policy)
Cyber and Information Security
· Acting as the senior operational owner for cyber and information security, with accountability for policy, standards, controls and incident readiness
· Leading security operations including threat/vulnerability management, incident response, and risk assessment
· Embedding security by design across cloud (Azure), SaaS, and end-user technologies
Technology Operations
· Leading, mentoring, and developing an IT support and infrastructure team
· Overseeing infrastructure (cloud and en-prem), networks, hardware, and end-user technology services
· Ensuring high levels of system availability, reliability, and user satisfaction
· Managing support for devices, connectivity, printers, collaboration tools, and business systems
· Managing and improving support processes, SLAs, and operational performance metrics
· Driving service excellence and managing escalated technical issues when needed
Technology Expertise
Strong experience across modern end-user and enterprise technologies, including:
· Microsoft 365 (Entra ID/Azure AD, SharePoint, Intune, Defender, Active Directory)
· Microsoft Azure (Virtual Machines, Azure SQL, networking and other cloud infrastructure)
· Expertise in hybrid or cloud native environments
· Office technology (networking, Windows environments, personal computing, mobile device management)
· Security tools and services covering identity & access management, endpoint and cloud protection, SIEM/XDR, vulnerability management, and email/domain security
End-user tooling, including emerging AI-enabled productivity tools
Knowledge, skills and experience needed:
· Proven experience in a Head of IT, Service Management / Service Delivery leadership role
· Experience leading digital transformation or cloud modernisation programmes
· Experience in owning cyber and information security with accountability for policy, standards, controls and incident readiness
· Technically credible — able to hold your own in conversations with developers, architects, and IT leadership
· Experience driving continuous service improvement (CSI) and operational excellence
· Track record of delivering service innovation and automation in a growing organisation
· A confident communicator who can represent the IT function professionally at all levels, internally and externally
· Strong troubleshooting and problem-solving skills with the ability to manage incidents and complex service challenges
· Commitment to safeguarding, confidentiality and secure handling of sensitive information
· Strong people management experience, including leading, developing and motivating high-performing teams
· Experience influencing decision-making at senior leadership and executive level
· Strong leadership capability, balancing hands-on delivery with short- and long-term strategic vision
· Outstanding communicator, with strong influencing, negotiation, and decision-making skills
· Ability to translate complex technical concepts into clear, accessible language
· Strong focus on ownership, accountability, and results delivery, with a proactive “can-do” attitude
· Strategic and analytical thinker, able to see the bigger picture and set direction
· High levels of integrity, professionalism, and ethical standards
· Curious and adaptable, with a commitment to continuous learning and improvement
· Willingness to be hands-on when needed, leading by example within the team
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £75,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 21ST June 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
About the role
The Head of Buildings & Facilities is responsible for the effective, safe and compliant management of The Passage’s buildings and for ensuring that Facilities support the charity’s residential services, day services and offices. The role ensures compliance with statutory, regulatory and organisational requirements, maintains high standards of safety and sustainability as well as delivering value for money.
The role also helps develop and implement our Asset Management Strategy, ensuring our building stock remains in good condition in the medium and long term.
The Head of Buildings & Facilities is supported by a small but experienced Facilities Management team and a number of external contractors.
Main duties
Strategic Asset Management
- Be a leading part of a team to develop and implement an Asset Management Strategy, including reporting on the condition of buildings, forward planning of major renovations and compliance works, making recommendations for investment planning and capital works programmes.
- Play a leading role in plans to acquire new property assets and to bring them into effective use.
- Ensure the work of the Facilities Management team dovetails with the requirements and regulatory requirements of our residential services.
- Implement and embed tools and systems to improve the efficiency and forward-planning of the team’s work.
Buildings and Facilities Management
- Manage the day-to-day operation of the Passage’s buildings ensuring they are safe, secure, accessible and fit for the services provided to our clients.
- Oversee the Facilities Management team to ensure the fabric and systems of all the charity’s buildings are maintained in line with statutory and regulatory standards.
- Work with the Facilities Management team to (i) oversee planned preventative maintenance and improvements to all of The Passage’s sites (ii) oversee and support the team to provide a quick, reliable response to maintenance and repair requests.
- Ensure colleagues and residents are engaged and informed in advance of any issues which may affect them, thereby minimising potential disruption.
Health and Safety
- Act as the lead and Responsible Person for Health & Safety (H&S) across the organisation including risk assessments, accurate and timely recording of health and safety issues, carrying out audits and investigations as necessary.
- Respond to any reported H&S risks, prioritising any reported risks with a significant potential for harm.
- Ensure The Passage is compliant with all relevant H&S statutory, regulatory and legislative requirements, including but not limited to: Fire safety; Gas, Electrical and Water safety; Asbestos management; RSH regulations.
- Formalise, develop and monitor the H&S framework and policies.
- Working with the Facilities Management team, ensure all work is carried out in full compliance with H&S requirements and best practice, whether that work is carried out by Passage staff or by third party contractors.
- Ensure robust record-keeping and compliance reporting to management and Board.
Relationship Management (Contractors and Suppliers)
- Ensure relationships with key services suppliers are well managed by the Facilities Management team. Work with the team to monitor the quality and timing of external contractors’ work and to address any shortcomings promptly.
- Ensure that all contracts for ongoing work and for one-off pieces of work are awarded in full accordance with The Passage’s procurement policy, ensuring best value for money and high-quality delivery.
- Together with the Facilities Management team, ensure contractors conduct themselves professionally and respectfully whilst attending any of the Passage’s locations and to ensure they follow our safeguarding policy at all times.
Teamwork and Line Management
- Line manage the Facilities Management Co-ordinator with an emphasis on supportive communication, skills development and progress towards personal objectives, including his line management of other members of the team.
- Develop positive relationships with all other teams at The Passage’s multiple sites and promote practices to reduce the need for repairs and replacements.
- Be a proactive and constructive member of The Passage’s Senior Management Group
Financial
- Develop and manage the Facilities Management budget, including capital spend, monitoring spending against budget and explaining variances.
- Support business planning through accurate forecasting and long-term planning of major financial spending.
- Ensure value for money and effective financial control across all areas of responsibility.
General Responsibilities
- Working with your Line Manager, develop your role to keep pace with The Passage’s plans and ambitions; participate in regular supervision and annual appraisal and to lead in identifying your own development and training needs.
- Represent The Passage in a professional manner at all times, carrying out your role to a high standard, and to always work in accordance with the aims, values and ethos of The Passage
- Make sure The Passage’s policies are followed within Buildings & Facilities Management, particularly those for Safeguarding, Health and Safety, Data Protection, anti-Harassment and Equality and Diversity.
- To participate in meetings, training and other events as required.
- Undertake any other duties which are commensurate with the role.
General Responsibilities
- Working with your Line Manager, develop your role to keep pace with The Passage’s plans and ambitions; participate in regular supervision and annual appraisal and to lead in identifying your own development and training needs.
- Represent The Passage in a professional manner at all times, carrying out your role to a high standard, and to always work in accordance with the aims, values and ethos of The Passage
- Make sure The Passage’s policies are followed within Buildings & Facilities Management, particularly those for Safeguarding, Health and Safety, Data Protection and Equality and Diversity.
- To participate in meetings, training and other events as required.
- Undertake any other duties that may be required which are commensurate with the role.
Desired Experience
- E1 – Proven experience in leading a complex Buildings and Facilities Management function, including effective management of external contractors.
- E2 – Experience of developing and/or implementing a buildings Asset Management Strategy.
- E3 – Experience of introducing a systematic approach to Facilities Management, covering Health & Safety, Regulatory compliance and Planned Preventative Maintenance.
- E4 – Experience of developing and getting the best from a small team.
- E5 – Experience of effectively managing budgets.
- E6 – Experience of playing leading role in major projects as well as day to day operations.
- E7 – Demonstrable experience of taking a long-term planning view at the same time as delivering on day-to-day priorities.
Desired Knowledge
- K1 – Strong understanding of Health and Safety and other legislative and regulatory requirements, ideally gained in an environment providing residential accommodation.
- K2 – Professionally recognised Health & Safety and/or Buildings and Facilities Management qualification (eg IWFM, NEBOSH, IOSH).
The client requests no contact from agencies or media sales.
Associate Director of Fundraising and Communications
Are you a commercially minded leader and inspiring people manager? Are you at a professional level where you’re ready to deliver a step-change for a leading and major Welsh cancer charity?
We’re looking for an Associate Director of Fundraising and Communications who is primed to play a major role as the driving force behind a new era of income growth and brand influence in the Third Sector.
Working 35 hours per week in a hybrid role you can work effectively from home with a willingness to regularly network across Wales and attend Cardiff City Centre Head Office as the nature of the role requires.
The Role
You’re a people focused leader with a passion for driving transformation to spearhead our income growth and elevate our brand. This is a high impact, critical and senior leadership role where you’ll have direct responsibility for financial performance and leading integrated functions to ensure no opportunity for impact is missed.
You’ll balance high-level strategic leadership with a hands-on approach to delivery. From identifying and converting high-value corporate partnerships to leading a multi-disciplinary team across fundraising and marketing, your work will directly fund essential cancer services across Wales. You’ll use data-driven insights to sharpen our performance and generate income to make a difference to our communities across Wales.
Reporting into the Director of Income Generation, Marketing and Communication, you’ll take ownership of a significant portfolio. Your mission is clear: transition our fundraising into a more commercially focused, insight-driven operation—with a specific mandate to build a powerhouse corporate and high-value income stream.
We welcome informal and confidential candidate conversations about the role before the 30th June closing date. Candidates will need to be available for an in-person interview at our Cardiff Head Office on the 14th July.
Please take a look at the Recruitment Pack by clicking on Apply or on our website when considering your application. Your application should demonstrate your motivation for the Associate Director of Fundraising and Communications role and how your skills and experience are a great match for the role and how you align with our values.
Key Responsibilities and What You’ll Bring
- Strategic & Proven Growth: You’ll lead the development of integrated fundraising and comms strategies that don't just "hit targets" but deliver measurable, sustainable growth. You’ve a demonstrable track record of delivering significant income, with expertise in corporate or high-value fundraising.
- Empowering & Senior Leadership: You’ll manage and develop a high-performing team, fostering a culture of continuous improvement and clear accountability. You’ve experience operating at a senior level with clear accountability for budgets, forecasts, and ROI.
- Corporate Powerhouse & Integrated Strategy: You’ll build and convert a high-quality pipeline of corporate partnerships capable of generating consistent five and six-figure streams. You’ve a background in leading combined fundraising, marketing, and communications functions within complex environments.
- Brand Amplification & Sector Experience: You’ll ensure our marketing and communications are strategically aligned to support income generation and strengthen our reach and impact across Welsh communities. You’ve ideally a deep understanding of the Third Sector and the Welsh political landscape, specifically regarding how cancer services are funded and delivered.
- Performance, Insight & Team Development: You’ll move beyond gut feeling using data and market intelligence to drive ROI, manage robust forecasts. Reporting directly to the Director of Income Generation, Marketing & Communications you’ve a natural ability to lead and nurture high-performing, agile teams who share and live out our values through behaviour.
What You’ll Need to Succeed
- Proven Track Record: You’ve delivered significant income growth, specifically within corporate or high-value fundraising environments.
- Senior Gravitas & Influencing Power: You’ve experience operating at a senior level with full accountability for financial performance and budgets. You demonstrate highly developed skills to build credibility and influence at a senior/Board level.
- Commercial Sharpness: You can spot an opportunity, build the case, and close the deal with the ability to spot and convert income opportunities at pace.
- Strategic Integration & Data-Driven: You’re experienced in leading multi-disciplinary teams across fundraising, marketing, and communications and proficient in using insight and data to drive decision-making
- Welsh Context: A gained understanding of the Welsh political landscape and how cancer services are funded/delivered in Wales.
- Communication & Values: You’re a confident, engaging communicator for diverse audiences. You share our values and role model them through your behaviour as a compass in how you and your team work.
At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.
We can’t wait to receive your application! We’d love you to find out more about our staff benefits , about us and what it’s like to work with us.
Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process on the Tenovus Cancer Care website. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.
We are here for everyone affected by cancer We offer information, advice and specialist support to everyone who needs it.
The client requests no contact from agencies or media sales.
Strategic IT Lead- Shape Technology Strategy, Innovation and Digital Future
Location:
Hybrid (2 days in Office) Leatherhead, Surrey
Salary:
£Competitive per annum plus benefits
Hours:
Part time, 22.5 hours
Contract:
Permanent
A New Opportunity to Shape SeeAbility's Digital Future
SeeAbility is looking for an exceptional Strategic IT Lead to shape our digital, technology, and data strategy at a pivotal time in our growth. This is a senior leadership role with real influence and visibility. Reporting to the Finance Director, you will help define how technology drives our mission and improves outcomes for the people we support.
Do you want to use technology to make a real difference in people’s lives?
Leading Strategy, Innovation and Digital Transformation
You will lead SeeAbility’s organisation‑wide approach to digital, data, and technology. Your work will ensure our systems and tools are modern, secure, and ready for the future.
You will be responsible for:
- Leading the development of our IT and digital strategy
- Overseeing major system changes and digital upgrades
- Driving the adoption of AI and intelligent tools
- Strengthening data governance and data quality
- Enhancing digital services across the organisation
- Building a secure, resilient, future‑ready technology environment
You will partner closely with:
- The Strategic IT team, who you will lead and develop
- The Head of Technical IT, ensuring alignment across all technology functions
- Colleagues across operations, finance, and service delivery
- The Senior Leadership Team, advising on risk, transformation, and long‑term digital priorities
Are you confident influencing senior leaders and shaping strategy at the highest level?
A Role for Visionary, People-Focused Leader
You are a forward‑thinking technology leader who brings clarity, energy, and strategic insight. You combine technical understanding with strong people and communication skills.
You bring experience in:
- Leading organisation‑wide digital and IT strategies
- Managing data, infrastructure, and major technology platforms
- Modernising systems and improving digital capability
- Delivering secure environments and mitigating technology risk
- Driving digital transformation in medium‑to‑large organisations
- Working in charity, social care, or not‑for‑profit settings (desirable)
You excel at:
- Translating complex technical topics into clear business decisions
- Building strong relationships across teams and departments
- Leading high‑performing, collaborative teams
- Balancing long‑term vision with operational realities
- Making decisions with good judgement and strategic awareness
Do you thrive in environments where technology has the power to create social impact?
What You Will Bring:
We’re looking for someone who is:
- Strategic, adaptable, and future‑focused
- Confident at senior levels, with strong influencing skills
- Motivated by purpose‑driven work
- Skilled at both strategy and hands‑on problem‑solving
- Committed to creating modern, user‑centred digital experiences
- Passionate about using technology to empower people and communities
Are you ready to lead meaningful change and shape a more digital, connected SeeAbility?
Why This Role Matters
This is a rare opportunity to lead an ambitious digital journey with:
- Real autonomy
- Senior visibility
- Strategic influence
- A strong mandate for change
- The chance to create lasting impact for people and communities
If you want to lead our digital future — and help build a modern, resilient, user‑centred technology environment — we would love to hear from you.
Why Join Us as a Stategic IT Lead?
We don’t just offer jobs — we build careers and celebrate people.
Your Development & Appreciation
• Annual Excellence Awards – we celebrate your impact
• Long Service Awards – recognition every 5 years
• Development Discussions – your growth matters
• Leadership Development Academy – take your next step
Your Work-Life Balance
• 33 days holiday (pro-rata) (incl. bank holidays), rising to 41 days with long service
• Life events leave – time off when it matters most
• Organisational Sick Pay – 2 weeks after 6 months, up to 12 weeks over 3 years
• Buy or sell annual leave
• Enhanced Family-Friendly Pay + Paid Fertility Leave
• Carers Leave
Your Money Goes Further
• £500 monthly bonus draw – two lucky winners every month
• Blue Light Card + retail discounts & cashback
• Access to Tickets for Good
• Pay reviews + competitive rates
• Pension scheme with tools to plan your future
• Paid DBS & renewals
• Season ticket loans
• Advance Pay & Savings via Stream
Your Wellbeing Counts
• Cycle to Work scheme
• Life assurance – 2x annual salary
• 24/7 Employee Assistance Programme
• Free eye tests
• Discounted gym membership
• In-house Wellbeing Coach
Safeguarding and Promoting Welfare
SeeAbility is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to uphold this commitment and have a strong understanding of their roles and responsibilities in safeguarding.
Safer Recruitment
As part of our safer recruitment procedures, we require the following checks for all successful applicants:
- A criminal background check through the Disclosure and Barring Service (where appropriate).
- Documentary evidence to confirm your identity, current address, and the right to work in the UK.
- Health Declaration to ensure that you are medically suitable for the role you have been offered.
- References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults.
These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.
Diversity
SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neurodivergent condition. We are please to confirm that we are a Disability Confident Employer.
We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated, and their opinion valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates.
In exceptional circumstances, the exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,
The client requests no contact from agencies or media sales.
Head of Development Operations
London School of Hygiene & Tropical Medicine
Location: London, UK
Salary: £53,317 - £61,034 pa plus benefits
The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world’s leading public health universities. Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice.
LSHTM have 3,300 staff based around the world with core hubs in London and at the MRC Units in The Gambia and Uganda. Our outstanding, diverse and committed staff make an impact where it is most needed, deploying research in real time in response to crises, developing innovative programmes for major health threats and training the next generations of public and global health leaders and researchers.
Philanthropy is critical to us achieving our mission, and our Development and Alumni Relations department develops and supports relationships with a growing body of supporters and community of over 30,000 alumni in over 180 countries around the world.
As we scale up the role of fundraising at LSHTM, we are recruiting 3 senior specialists to work closely as part of the department’s leadership team in providing strategic and tactical direction of key areas of our work as our Heads of Development Operations, Trusts & Foundations, and a new area – Corporate Partnerships.
As our Head of Development Operations, you will report to the Director of Development & Alumni Relations and bring first-class knowledge and experience of best practice and strategy in fundraising operations. As an outstanding operator, with a proven track record of developing and implementing critical support functions for a successful Development team, you will thrive within a busy environment and enjoy leading a people or teams. You work well with fundraising and engagement colleagues, and enjoy the collaborative process of turning a strategy into reality. Key to your success in this role is the practical and consultative approach you will bring, along with your ability to think laterally and creatively to achieve the Department’s and School’s goals.
If you believe you have the skills, aptitude and commitment to our purpose, we would like to hear from you. We are partnering with Richmond Associates on this campaign. To view the information pack for this role please visit their website to download a detailed information pack and to arrange a confidential discussion with Sonja Dunphy, Managing Director or Nicola Reames, Senior Consultant.
Closing date for applications: 09:00 on FRIDAY, 26 JUNE 2026
Hybrid or home working with an expectation to be in the London office occasionally
Temporary – 6 months FTC
Full time but open to conversations around flexible working or part time
Context and Background
The NSPCC’s mission is to end cruelty to children. Today, the NSPCC lobbies government on child welfare issues, leads national campaigns and offers front line service support for thousands of vulnerable children. We do this directly and through schools, local safeguarding children’s boards and others, offering support, advice and training. Since 2006, we have run Childline, the telephone helpline and counselling service.
Beyond our front-line support services, campaigns and consulting provisions, we carry out a comprehensive programme of groundbreaking research. With a core staff and thousands of nationwide volunteers, the NSPCC remains a central organisation in the fabric of British society, with the welfare, protection and prosperity of children at the centre of everything we do.
The Supporter Data Operations team is part of the Fundraising Operations team in the Engagement & Fundraising Directorate.
The team is responsible for donation processing, data processing, data quality, and user training and support. The team are also involved in delivery of our ongoing Supporter Centricity project, focussing on delivering Salesforce to maximise engagement as part of the wider programme.
The Associate Head of Supporter Data Operations leads and manages a varied team who work with stakeholders across Engagement and Fundraising, Technology, and Finance. The postholder is responsible for c20 office based and remote staff.
Job purpose
· Strategic Development: Lead on recommendations to evolve teams, responsibilities and ways of working post Salesforce go live, ensuring that the NSPCC and our supporters benefit from the new technology.
· Team Leadership: Empower and enable the Supporter Data Operations team; foster collaboration and a culture of high performance and accountability. Support and upskill the team to evolve through change.
· Business Product Ownership: Own the vision and roadmap for the Salesforce platform for Engagement and Fundraising, ensuring it helps us to put supporters and audiences at the centre of the way we work whilst meeting organisational needs. Prioritise the backlog, balancing project and “BAU” development, working closely with business and technical stakeholders.
Key relationships - Internal
· Reporting to the Head of Fundraising Operations
· Line manages Managers within Supporter Data Operations
· The Supporter Centricity Technology project team who are leading on the replacement of supporter data systems
· Maintain a close connection with Tech teams, including working closely with the Associate Head of Data Engineering
· Senior Business Stakeholders across the Income Generation Directorate and more widely.
Key relationships - External
• Technology and infrastructure vendors and partners
Main duties and responsibilities
· Provide effective line management and leadership within the Supporter Data Operations team. Ensure all team members are supported and empowered to deliver high quality work. Ensure that high performance is recognised, achievements are celebrated, and low performance is addressed and rectified.
· Identify opportunities to build new skills in the team on Salesforce, prioritising individual and team development.
· Evolve team structures as needed in line with Salesforce platform development, ensuring that the team has clarity of expectations and responsibilities. Identify opportunities to refine and strengthen how the team works in line with organisational priorities.
· Manage the Supporter Data Operations team budget, ensuring good value for money and maintain relationships with suppliers.
· Act as interim business product owner for the Salesforce platform, prioritising the backlog against business need and setting up ways of working for the long-term operational management of the platform.
Responsibilities for all Staff within the Engagement and Fundraising Directorate
· To actively participate in regular team meetings and department meetings, contributing to discussions and decisions which will be beneficial to the NSPCC’s development of fundraising activities.
· To behave at all times in a manner consistent with the NSPCC’s Values.
· To ensure data used in relevant systems is current, accurate and reliable.
· To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
•A commitment to safeguard and promote the welfare of children and young people
Person specification
· Proven experience in leading operational data teams, setting strategic direction, and with the ability to inspire and motivate them.
· Experience of effectively leading a team through a technology change programme, ensuring they are upskilled and providing technical support where required.
· Experience with and strong understanding of current and emerging platform technologies (for example, Salesforce CRM and data cloud platforms).
· Excellent understanding of data management principles, including data governance, quality and security.
· Experience in leading on the delivery of a large complex portfolio of work, working with stakeholders to agree and prioritise work, driving delivery, and implementing strategies to reduce unplanned work.
· Excellent communication and stakeholder management skills.
· An outcome-oriented individual who is focussed on solving problems and driving the team forward.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interim Senior FP&A Manager
Location: Thame (Oxfordshire) with hybrid working (minimum, 2 days per week in the office) and occasional travel
Contract: Interim, Fixed Term Contract until 31 March 2027
Salary / day rate: £60,000 per annum (pro rata)
Reports to: Head of Finance
Affinity Trust is looking for an experienced Interim Senior FP&A Manager to bring senior finance capacity, challenge and insight across a complex, multi-site organisation.
This is not a routine reporting role. We are looking for someone who can quickly get under the skin of operational performance, understand the financial drivers behind service delivery, and help senior leaders make better, faster and more informed decisions.
You will work closely with the Head of Finance, Finance Business Partners, Divisional Directors and operational leaders, providing high-quality analysis, forecasting, commercial insight and constructive challenge. The work will span income, workforce costs, agency and overtime spend, utilisation, fee rates, contract performance, forecasting assumptions and recovery planning.
This is a senior individual contributor role, adding experienced capacity where it is most needed, to help maintain pace across key priorities, and strengthen the link between financial insight and operational action.
The assignment
You will be joining at a point where strong financial planning, clear analysis and senior business partnering are critical to supporting sustainable services.
Your work will include:
- Leading robust forecasting and scenario modelling across a complex operational portfolio
- Providing senior finance business partnering to divisional and operational leaders
- Analysing key cost drivers, particularly workforce-related costs such as agency, overtime, sickness and staffing ratios
- Reviewing income, fee rates, local authority funding assumptions, utilisation and contract performance
- Supporting tenders, contract reviews, business cases and service sustainability analysis
- Helping identify whether financial pressure is driven by fee levels, operational delivery, workforce deployment or a combination of factors
- Translating complex financial information into clear insight, options and practical recommendations
- Supporting the head of finance and wider finance team with additional senior capacity during a period of increased demand.
About you
You will be a qualified accountant with ACCA, CIMA, ACA or equivalent, and substantial experience in senior FP&A, finance business partnering or commercial finance roles.
You will be confident working with senior stakeholders and able to bring both grip and judgement. You will know how to challenge assumptions constructively, explain complex financial information clearly, and turn analysis into action.
You are likely to have worked in a complex, multi-site or operationally demanding environment, where financial performance is closely linked to workforce planning, contract income, service delivery and operational decision-making.
You will bring:
- Strong FP&A, forecasting, modelling and management reporting experience
- Advanced Excel and analytical capability
- Credibility with senior operational and finance stakeholders
- Experience supporting budgeting, reforecasting, recovery planning and performance improvement
- The ability to work at pace, prioritise well and operate with a high level of autonomy
- A practical, commercial and solutions-focused approach.
Experience in social care, healthcare, supported living, charity or not-for-profit settings would be helpful, but is not essential. Experience with Local Authority funding, high-volume staffing models, workforce cost pressures or interim turnaround environments would be particularly valuable.
Why this role?
This is an opportunity to make a visible impact quickly.
You will be joining a values-led not-for-profit support organisation with national impact, where finance plays a central role in supporting sustainable, high-quality services for people with learning disabilities, autism and complex needs.
For the right person, this is a role with real substance: complex operations, senior stakeholder exposure, meaningful commercial analysis, and the chance to strengthen financial decision-making where it matters most.
Please note, if you are successful, we may need to complete a Disclosure and Barring Service (Criminal Record) check at the relevant level for the role. This will be paid for by us.
At TPP, we’ve supported charities and membership organisations for 30 years, placing experienced professionals into roles that keep services and operations running smoothly.
We are currently recruiting for a Senior Administrator to join a busy Institute team, supporting senior stakeholders and key organisational activity.
The opportunity This is a high-level administrative role, suited to someone who is confident working with senior stakeholders and taking ownership of complex coordination across projects, meetings and operations.
You will play a key role in ensuring work is delivered efficiently, accurately and to a high standard.
Key responsibilities
- Providing dedicated support to senior stakeholders, including diary and travel management
- Coordinating meetings, committees and events from planning through to completion
- Preparing agendas, producing detailed minutes and tracking actions
- Managing recruitment administration and interview processes
- Maintaining financial records including budgets, invoices and expenses
- Supporting delivery of projects, tracking risks, dependencies and progress
- Proven experience in a senior administrative / executive support role
- Experience supporting senior leaders or heads of function
- Strong organisational and prioritisation skills
- High attention to detail and accuracy
- Confident communicator with a professional approach
- Strong Microsoft Office skills
- Based in Central London
- Close to Oxford Circus and Bond Street
- Hybrid working 2-3 days per week in office
- Full-time, approx. 3 months
- Immediate start required
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Location: Birmingham (minimum of three days in the office)
1st stage interviews: 6th July (online)
2nd stage assessment: 13th July, in-person at our Birmingham Centre
For more information, please click "apply now" to be directed to our careers site.
At The King’s Trust, we believe every young person should have the chance to succeed. We’re recruiting for this critical leadership role at a time when our work is more important than ever, supporting young people to build the skills, confidence and opportunities they need to move forward.
As Head of Delivery for the West Midlands, you will lead teams and partners across a complex region to deliver measurable outcomes for young people. You will translate strategy into delivery at scale, ensuring our programmes consistently reach priority groups and support clear progression into education, employment and enterprise.
Based in the heart of Digbeth, our work supports young people aged 11–30 across Birmingham, Solihull, Wolverhampton, Coventry, Sandwell, Walsall and West Bromwich. You’ll operate at the centre of this, shaping delivery that responds to local need while contributing to national priorities.
You will be accountable for delivery performance across the region, including outcomes, reach and income. This includes setting clear expectations, driving performance, and taking decisive action where delivery falls short. You will also lead relationships across the public, private and voluntary sectors, ensuring high standards of safeguarding, quality and inclusion.
This role suits an experienced senior leader who is comfortable with complexity, driven by outcomes, and able to balance long-term thinking with strong operational delivery.
You’ll thrive if you:
- Lead with clarity, accountability and a focus on measurable outcomes
- Have experience delivering results at scale across multiple locations or partners
- Are confident holding teams and stakeholders to account for performance
- Can prioritise relationships that unlock reach, income and impact
- Use data to actively drive improvement, not just monitor performance
- Are comfortable making difficult decisions to protect quality, safeguarding and outcomes
We’re looking for someone with:
- Significant experience leading multi-site or regional teams delivering at scale
- A proven track record of achieving and improving performance against KPIs
- Experience leading delivery through partners and stakeholders to achieve measurable results
- Experience using data to drive decisions and improve performance outcomes
- Track record of building accountable, high-performing teams
- Experience translating understanding of barriers facing young people into inclusive delivery
We're committed to Equality, Diversity and Inclusion and want our leadership to reflect the communities we serve. We welcome people who bring different perspectives and experiences, and particularly encourage applications from those underrepresented in our organisation and sector, including candidates from Black, Asian and Minority Ethnic backgrounds.
Why do we need Heads of Delivery?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed and that they are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Heads of Delivery!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people who can bring different perspectives and experiences, and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer, and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3941
The client requests no contact from agencies or media sales.
The Union of Students are looking for a Payroll Senior Coordinator to assist the Head of Finance in the smooth running of the Union Finance Department. They will be responsible for the accurate and timely processing of payroll, helping to maintain precise financial records, and ensuring compliance with all relevant payroll regulations. This role involves collaborating with the Human Resources team to manage employee data and contribute to the smooth operation of the wider finance team. The post holder will assist in the preparation of accurate and timely Financial Management accounts and oversee the Sales Ledger and Finance Coordinator role ensuring that the sales ledger invoices are accurate and income is received. They will pay attention to detail and can work in a busy environment and to tight deadlines. It is expected that they will provide cover for the finance team in periods of absence as other team members would be expected to provide cover for this role under the same circumstances. As a member of the Union of Students the post holder will contribute to and support the delivery of our Strategic Plan.
Main Responsibilities
Payroll Management
- Manage end-to-end administration of permanent and student payrolls using SAGE.
- Ensure full compliance with HMRC, pension and statutory requirements.
- Process monthly and four‑weekly payrolls, including timesheets, holiday pay and accruals.
- Maintain accurate payroll records, cost centre allocations and control account reconciliations.
- Complete all HMRC submissions (RTI, PAYE, P60s, P11Ds, P45s, Class 1A NI).
- Administer pension schemes, including monthly payments, annual reviews and statutory re‑enrolment.
- Manage payroll-related benefits including car parking deductions and healthcare schemes.
- Act as a payroll point of contact for staff, providing guidance and resolving queries.
Human Resources Administration
- Coordinate documentation for new starters and leavers, including right‑to‑work checks.
- Maintain accurate employee records across HR systems and master spreadsheets.
- Administer holiday entitlements, pro‑rata calculations and service‑based enhancements.
- Monitor sickness absence and trigger alerts in line with organisational policy.
- Act as first point of contact for routine HR queries and provide basic workforce reporting.
- Support day‑to‑day HR administration to ensure smooth organisational operations.
Financial Management & Reporting
- Support the Head of Finance in producing high‑quality, timely financial management information.
- Prepare monthly cost centre reports and ensure journals are accurate and submitted on schedule.
- Oversee sales ledger activity, ensuring invoices are accurate and income is received promptly.
- Identify and escalate financial risks or issues as they arise.
- Contribute to business case development and continuous improvement initiatives across teams.
The Union’s mission is to represent, support and empower students by championing their voices and interests at every level. Rooted in our values that we care for each other, we are better together, we share success and we are positive, we work to ensure every student feels included, supported and able to thrive. Through advocacy, collaboration and student‑led activity, we create opportunities for students to shape their experience, overcome barriers and make a positive impact within the University and beyond.
Head of Financial Operations
London | Hybrid Working
1 Year FTC
An exciting opportunity has arisen for an experienced finance leader to join a highly respected higher education institution at a pivotal time in its development.
Reporting to the Deputy Director of Finance, this role will lead a large Financial Operations function, overseeing accounts payable, income and receivables, and finance systems teams. Managing a team of approximately 15 staff, you will play a key role in ensuring the delivery of efficient, customer-focused financial services, while driving continuous improvement across systems, processes and controls.
Working closely with senior stakeholders across the organisation, you will be responsible for the effective management of income collection, supplier payments, cashflow and working capital, alongside maintaining a robust internal control environment. You will also lead the ongoing development of financial systems and support the wider finance leadership team in delivering strategic change initiatives.
The successful candidate will be a qualified accountant (CCAB) with significant experience leading financial operations within a complex organisation. You will have a strong background in transaction processing, financial controls, systems development and team leadership, alongside a proven track record of driving change and improving service delivery. Experience of ERP systems is essential, while exposure to the higher education sector would be advantageous.
This is an excellent opportunity for a collaborative and forward-thinking finance professional looking to make a significant impact within a values-led organisation known for innovation, creativity and academic excellence.
To find out more, please get in touch with Rosemary Pini from Allen Lane for a confidential discussion.
Help us protect the legal rights of children and young people with special educational needs and/or disabilities (SEND) and strengthen SEND Support in law
Job title: Head of Finance and Resources
Location: Home-based or Hybrid (with occasional travel to our office in Takeley, Essex, and other locations in England for events and meetings)
Reports to: Chief Executive
Contract type: Permanent
Hours: Part-time (up to 28 hours per week considered)
Salary: £48,000 – £55,000 per annum (FTE, pro-rata for part-time)
Who we are
IPSEA is a national charity working to ensure that children and young people with special educational needs and disabilities (SEND) receive the educational support they are legally entitled to. Since we were formed in 1983, we have helped to improve the education experience of thousands of children and young people across England. We do this by providing free and independent legal advice and casework support for families, undertaking policy work and delivering training on the SEND legal framework.
What you’ll do
We are seeking a Head of Finance and Resources to provide strategic leadership and operational management across IPSEA’s finance, HR and Fundraising functions, ensuring the charity has robust financial management, effective systems, and sustainable infrastructure to deliver its mission. This role focuses on organisational management, financial integrity and coordination across functions, rather than providing specialist Fundraising or HR expertise.
This is a hands-on role. While the postholder leads on financial strategy, planning and control, they are also responsible for delivering key financial processes and day to day operations. The role oversees key organisational functions including HR and fundraising.
They line manage the Finance Administrator, HR Manager and Fundraising Manager, ensuring alignment, coordination and effective use of organisational resources across the organisation.
Professional expertise and delivery within HR and fundraising remain the responsibility of the relevant managers. The role does not carry responsibility for income generation targets but ensures robust financial and operational support for fundraising activity.
As Head of Finance and Resources, you will be responsible for:
- Financial systems, control and operations
- Financial reporting and Management Accounts
- Budgeting, forecasting and financial strategy
- Restricted funds, compliance and governance
- Fundraising and income support
- Leadership, resources and organisational operations
This role offers the opportunity to make a real difference as part of a small, friendly, and dedicated team. If you are passionate about helping children and young people with SEND and have the skills and experience needed, we would love to hear from you.
Who are we looking for?
You’ll need to be a fully qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) with a strong understanding and experience of charity finance, SORP, compliance, risk management and governance.
Significantly experienced in charity finance and financial management or organisational resources, you will be able to prepare management accounts, budgets, forecasts and financial reports and support budgeting and longer-term financial planning.
You will have experience of managing and motivating staff while working with senior leadership teams and/or trustees.
You have strong organisational and analytical skills and can analyse financial information and translate it for non-financial stakeholders. Experience improving systems, processes or digital infrastructure would be preferred but is not essential.
It would be desirable if you had experience overseeing HR, fundraising or wider operational functions, or managing multi-disciplinary teams.
IPSEA should also reflect the communities we support. We would particularly like to hear from candidates from ethnic minority backgrounds, LGBTQIA+ people, under-served communities and disabled people, as well as those with lived experience of the SEND system, either as a child or as a parent/carer.
What we can offer you
- 5% employer pension contributions
- Healthcare cash plan
- Flexible working arrangements
- 5 weeks annual leave plus bank holidays and an additional day off for your birthday
To apply
Please visit our website to download a recruitment pack and application form.
Deadline for applications: 9am on 15 June 2026
First-round interviews: week commencing 22 June 2026 in either London or our offices in Takeley (to be confirmed)
We help children and young people with special educational needs and disabilities (SEND) get the education they are entitled to by law


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The COO will translate BLiM's mission and strategy and ensure its well-run, properly resourced, with its ambitious day-to-day delivery. You will free the CEO to focus on strategic leadership and external influence by owning operations, people management, financial oversight and internal systems.
The COO will be a senior leader who shapes organisational culture, makes operational decisions, manages complex stakeholder relationships and drives the performance of a passionate, high-commitment team. You will be the person the organisation looks to when it needs clarity, stability and momentum.
The COO joins at a moment of leadership transition following the departure of BLiM's co-founder and Director of Operations.
Why Join Us:
Black Lives in Music (BLiM) is a not-for-profit dedicated to advancing racial equity across the UK music industry. We amplify the voices of Black artists, music professionals and communities; drive systemic change; and hold the industry accountable for meaningful progress. Through research, advocacy, programming and strategic partnerships, BLiM creates the conditions for Black talent to thrive.
BLiM has published ground-breaking research including the Being Black in the UK Music Industry report, produced the UK's first Black classical music festival in Classically Black, influenced government policy on live music licensing, and built a network of over 100 partner organisations across the four nations. BLiM is now entering a new phase of its development, with a strengthened leadership team, a Target Operating Model designed to carry the organisation beyond its founding era, and an ambition to become the UK's most influential voice for racial equity in music.
Person Specification
Essential
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Significant experience in a senior operational leadership role, ideally as a COO, Head of Operations or Director of Operations in a charity, social enterprise or purpose-driven organisation.
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Demonstrable track record of building and improving operational infrastructure: systems, processes, policies and ways of working that make organisations more effective and resilient.
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Proven people management experience, including line management of senior staff, performance development, recruitment and team culture-building.
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Strong financial literacy, including experience of budget management, grant compliance, financial reporting and working with a board finance function.
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Experience of leading or supporting governance processes, including board reporting, risk management and compliance.
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Excellent written and verbal communication skills, including the ability to translate complex operational information into clear, accessible reports and presentations for senior stakeholders.
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A genuine, demonstrable commitment to racial equity and an understanding of the specific systemic barriers faced by Black professionals, artists and communities.
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The emotional intelligence and interpersonal skill to lead with care, build trust quickly and navigate complex relationships under pressure.
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The resilience and adaptability to thrive in a small, fast-paced, mission-driven organisation where the work is varied, the stakes are high and no day is the same.
Desirable
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Experience of working in or with the music industry, creative industries or arts and culture sector.
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Familiarity with Arts Council England funding frameworks, charity law and the regulatory environment for non-profit organisations.
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Experience of implementing or managing a CRM system, project management platform or other operational technology.
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Knowledge of equality, diversity and inclusion (EDI) frameworks and how to embed inclusive practice into operational systems and culture.
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Experience of leading an organisation through a period of significant change, transition or growth.
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An existing network within the UK music sector, creative industries or racial equity and social justice space.
At BLiM, we're interviewing on a rolling basis, so we'd encourage you to apply sooner rather than later!
To be considered for a first interview, please include a Cover Letter with your application. This initial conversation will be relaxed and informal, and we'll take you through the full interview process together so you know exactly what to expect at every stage.
To drive transformational, systemic change across the UK music sector, ensuring every person regardless of background.
Head of Human Resources
Could you confidently manage employee related issues including the creation and maintenance of an organisational culture that encourages staff to develop and succeed?
We are hiring for a Head of HR to join the team for a maternity cover contract (approx. 12 months).
Our client is an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination.
Position: Head of Human Resources
Location: London
Hours: Full-time, 35 hours per week
Salary: £90,125.30 per annum plus travel to work allowance up to £3900 pa
Contract: Fixed term maternity cover of approx. 12 months (potentially up to 14 months depending on the return date of the substantive post holder)
Benefits: Contributory pension scheme; generous travel to work allowance; 25 days annual leave plus 8 bank holidays per annum; café discount.
Closing Date: 19 June 2026
Interviews held: W/C 29 June 2026
Planned start date: September 2026
About the Role
This role involves preparing and maintaining an effective people strategy that exemplifies good HR practice in line with corporate business strategy and mission. Ultimately, this role will lead the HR operation of International Headquarters to ensure that all elements are delivered effectively and to a high standard, in line with IHQ’s strategy.
Candidates should note that this role is predominantly office based and there is an expectation of fully in-person attendance for this role for the first month in post, with the possibility to apply to work from home 1-2 days per week after this.
About You
The successful candidate will have:
- CIPD Level 7 qualified (or equivalent) or demonstrable senior level HR expertise.
- Significant experience at senior HR leadership level, with responsibility for both strategic and operational HR delivery.
- Proven experience of developing, implementing and reviewing HR strategy aligned to organisational mission and values.
- Strong, practical knowledge of UK employment law, with experience interpreting legislation into policy and practice.
- Experience of working closely with senior leaders, boards or committees, providing professional HR advice and challenge.
- Strong strategic thinking and planning skills, with the ability to translate strategy into effective operational delivery.
- Excellent professional judgement, with the ability to handle sensitive, confidential and high-risk matters appropriately.
- Ability to lead change, drive continuous improvement and enhance employee experience.
The above list is not exhaustive; a full person specification can be found within the recruitment pack.
Successful candidates will actively demonstrate our staff values of acting with GRACE and TRUTH:
- Growth and Transformation
- Respect and Recognition
- Accountability and Understanding
- Collaboration and Trust
- Empowerment and Honesty
If you feel you have the necessary experience and would like to join the team, apply today!
Other roles you may have experience of could include HR, Human Resources, Personnel, People, Head of HR, Head of Human Resources, Head of Personnel, Head of People, Director of HR, Director of Human Resources, Director of Personnel, Director of People.
Salary £40,000 - £45,000 depending on experience
Full time: 37.5 hours per week
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
Closing date: Tuesday 16 June 2026. We may extend the closing date, however, please apply as soon as possible.
Telephone interviews will be held week commencing 22 June and face to face interviews will be held in our Peterborough office week commencing 29 June 2026.
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
The IT operations manager will lead the day-to-day delivery of IT services at Kidney Research UK, ensuring a reliable, secure and well-governed IT environment that enables colleagues to deliver the charity’s mission. The role will own operational service delivery, supplier and contract performance, infrastructure coordination, and operational cyber security controls.
This is both a hands-on and leadership role, where you will work both independently and manage internal and external resources and partners to help support our ambitious 2020-2030 strategy.
The successful candidate will have demonstrable experience of managing IT operations, service delivery and cyber security in a small-to-medium organisation. With a strong and practical understanding of Microsoft infrastructures, you will also have experience of managing outsourced service desk and technology partners.
With excellent planning, prioritisation and communication skills, you will be able to translate technical issues and concepts into clear updates for non-technical colleagues and senior stakeholders. In addition, you will have strong incident management and problem-solving skills, including root-cause analysis.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may have experience in the following: IT Operations Manager, IT Service Delivery Manager, Infrastructure Manager, IT Manager, Head of IT Operations, IT Service Manager, Technical Operations Manager, IT Infrastructure Lead, IT Support Manager, Cyber Security Manager, IT Programme Manager, Service Desk Manager, Network and Infrastructure Manager, IT Delivery Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc
REF-228 806

