Head of Service - Permanent. Full time / part-time (28 – 35 hours ) Flexible working negotiable. 

Come and lead the growth and development of our service. Reach connects people who want to volunteer their professional skills with charities that need those skills. Every year our online service matches a growing number of charities with trustees and skills-based volunteers. This is an interesting and wide ranging role, managing an innovative and successful service with plenty of potential to extend and deepen its impact. 

Reach Volunteering  

Reach Volunteering is the leading skills-based volunteering charity in the UK and the single biggest source of trustees. We help charities to strengthen their governance by broadening the range of experience on their board. We support them to increase their operational capacity and capability by drawing in specialist expertise on a voluntary basis. Since we took our service online in 2015, we have doubled our impact. Last year over 1,300 trustees and volunteers were appointed through our service, and this year we expect to exceed 1,700. We use a service design approach to improve our service and we pride ourselves on being a ‘user-centred’ organisation. 

The role  

The head of service role is a new position. It will bring focus, structure and momentum to our service and add strategic capacity to our team.

You will have overall responsibility for the management of the service, including the staff and volunteer service team. You will be responsible for all (non digital) aspects of delivery, such as managing the staff and volunteer service team, refining policies and procedures, and collecting and analysing performance and outcome data. You will develop and oversee partnerships that increase our engagement with charities and volunteers, or generate income, or both.  

We have a very collaborative culture. You will be working closely with the CEO to agree priorities, with the head of digital, who leads the service design process, and with the head of marketing and communications. You will lead on, or contribute to, specific projects, for example, a programme to increase regional take-up, or a design-led research project on skills-based volunteering.  

You will deputise for the CEO, represent Reach at external events and contribute to thought leadership on skills-based volunteering and trustee recruitment.  

Who we are looking for  

We are looking for someone with the following experience, skills and knowledge.

• Service management: proven track record in managing a service successfully, including managing a team, setting and meeting targets and developing policies and procedures.
• Partnerships: experience in developing and managing strategic partnerships with a range of organisations. 
• Strategic thinking: ability not just to see the big picture, but to join the dots between pictures – to see how links can be made to continuously build success and achievement for Reach, our service users and the wider sector.
• Analytical: Ability to analyse complex data, and draw on your analysis, and insights from our user research, to inform decision making and guide continuous improvement of our service.
• Learning: appetite to learn new skills and ways of working, with enthusiasm to get stuck in at both strategic and nitty-gritty implementation levels.
• Collaboration: deeply collaborative and collegiate in approach, respecting contributions of staff and volunteers, and partners.
• Charity sector experience: an understanding of the needs of the non-profit/charity sector.

Why join Reach 

• We have a collaborative, friendly and supportive culture. You will be encouraged and supported to take risks and to learn and develop, and you will enjoy plenty of autonomy.  
• You will be able to draw on the expertise and enthusiasm of a team that has embedded service design approaches, and be supported by an organisation that has a user-centred mindset. There is a lot of potential to widen and deepen our impact, so you will be able to make a big difference to our organisation and to the charity sector as a whole.  
• You will be joining a small, but well-respected, national charity working at sector level to address key issues such as trustee recruitment, board diversity and organisational capability. This is an opportunity to genuinely influence and shape the future of the sector by supporting key volunteering and governance infrastructure. 
• We can offer flexible working. This role is offered at 28 – 36 hours. Other options for flexible working are negotiable.  
• Other benefits include 26 days annual leave, plus three bonus days at Christmas (plus Bank Holidays); up to six days volunteering leave per annum and pension contributions at 5 per cent.

How to apply 

If you would like an informal conversation about the role before applying, please contact Aman (details on our website) to arrange a phone call with Janet, our CEO.  

We are keen to make our recruitment process as fair as possible, and to reduce bias. We will be shortlisting based on your response to three questions using ‘blinding’ and ‘chunking’ processes, so please make sure that each of your responses to the questions below stands on its own merits and does not rely on information from your other responses.  

Deadline for applications:  9 am, 2 December 
First stage interviews:        9 and 10 December 
Second stage interviews:   16 December 

Please apply via our website

Robertson Bell are exclusively partnering with Look Ahead Care and Support to recruit a Senior Finance Business Partner for their fast-paced Finance team. Look Ahead is a unique organisation that provides specialist services across four key demographics: Learning Disabilities, Homelessness, Mental Health, and Care Leavers. Their turnover has grown steadily over the last 10 years and is now approaching £70m, with the majority of their income coming from providing care and support to some of the most vulnerable in society.

With head offices near Westminster and Pimlico station in Central London, the role of the Senior Finance Business Partner reports to the Director of Finance and acts as the "face" of finance, operating in a highly visible position by regularly visiting budget holders to be a true Partner, bridging the gap between Finance and the outside business. You will oversee a team responsible for the production of management accounts and providing financial information to aid senior management's decision making.

Additional key accountabilities include:

• Providing exceptional business partnering support to the Care directorate, including key contacts at Deputy Director, Heads of, and Contract Manager levels; building strong relationships and being face-to-face around the business to provide tailored support for non-financially minded budget holders
• Managing a team of four, consisting of one Finance Business Partner and three Assistant Management Accountants, mentoring each member of staff and providing them with tailored support to encourage their career development
• Support the business through high-level financial modelling of various contract scenarios, assessing financial viability and operating efficiency of schemes and appraising opportunities for new business, as well as existing contracts
• Developing efficiency within the budgeting and forecasting process, identifying ways to improve reporting capability to provide greater support to strategic and operational decision making
• Heading up the Management Accounting function, writing reports for Senior Leadership Team on the Housing, Support and Care directorates, overseeing the preparation of monthly management accounts for the Senior Management Team, including the provision of commentary and analysis.

Look Ahead is an organisation unlike any other - its range of services and focus on service users mean that while following Housing SORP, they operate in many respects like a commercial organisation. This role should therefore appeal to candidates who want to work in the not-for-profit sector whilst maintaining the pace, drive and commerciality of a large business.

In due course, this role has the potential to grow into a more senior role and take on more responsibility across finance as you develop underneath a supportive Director of Finance. On offer is an excellent benefits package including generous annual leave entitlement, as well as the opportunity to buy and sell annual leave. You will have a flexible working location, based from head offices that are clean, bright and welcoming.

To be considered, you'll need to meet the following minimum criteria:

• Be a fully qualified accountant who has exceptional communication skills
• Demonstrate experience of successfully providing business partnering support within a complex organisation and wide-ranging levels of budget holder interaction
• Have high-level financial modelling expertise and a proven ability to use the output to influence strategic decision making
• Previous management experience is not essential, however the desire and ability to lead a team is! You will have the confidence to be a strong people manager who can lead staff at a mix of levels and abilities.

The closing date for applications is midnight on Sunday 1st December 2019, with interviews for successful applicants being arranged shortly afterwards. Applications are now under continual review, so if you meet the minimum criteria, please apply now through the link below.

Please note: we reserve the right to close any of our vacancies early.

Guide Dogs’ purpose is to provide life-changing services to people living with sight loss. This is a unique opportunity to join us at an exciting time when we are broadening our services to reach more people with a visual impairment. Our 5-year strategic plan outlines our ambition to enable every person with sight loss to lead independent lives.

Are you a leader with vision, able to develop teams to deliver exceptional, life-changing services? Do you have experience of developing complex operations in a demand driven environment? This is a unique opportunity to join Guide Dogs at an exciting time when we are broadening our services to reach more people living with a vision impairment including their family and friends.

Our 5-year strategic plan outlines our ambition to enable every person with sight loss to lead independent lives. Do you have the vision to make that happen?

In this pivotal role, the Regional Head of Operations will provide visible, high impact leadership to a diverse multi-disciplinary team in the region, enabling high quality service delivery to broaden our reach. 

The ideal candidate has a proven track record of leadership at a senior level, in managing organisational change, driving improvements and delivering successful projects. We are looking for an influential leader with excellent interpersonal skills, who is comfortable in a multi-site leadership role.

We would welcome applications from people living with a vision impairment.

Guide Dogs is committed to safeguarding and promoting the welfare of children and young people, so proven experience in managing teams who work with children is essential to us.

Vacancy Details

Contract Type: Permanent

Location: Leeds or Newcastle (will cover the North East region)

Hours: 35 Hours Per Week

Working pattern: 9am to 5pm, Monday to Friday

Interview dates: 11th December, Leeds

Salary: £60,971 to £64,019 per annum

For more information on this role, the requirements and our benefits package, please see the documents attached on our site.

How to apply: Applications can be made using the online application form. As part of our safer recruitment policy, we do not accept CVs for job applications.

Working at Guide Dogs

Working at Guide Dogs is much more than just a job. Through the values that guide our work, we make a real difference, and change lives.

We believe that wellbeing at work is about creating an environment to promote a state of contentment which allows all employees to flourish and achieve their full potential for the benefit of themselves and for Guide Dogs.

As a member of staff, we offer you a wide range of benefits to suit your individual needs. These include; 26 days’ holiday plus bank holidays (rising to 28 days after 3 years' service), flexible benefits package and a defined contribution group personal pension plan.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome, and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from disabled people as they are currently under-represented in the organisation and guarantee an invite to interview for all disabled applicants who meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Background to the job: Acquired brain injury (ABI) is one of the commonest causes of death and disability in working age adults. Survivors of brain injury can live with a range of difficulties affecting their physical and cognitive functioning. Living with a brain injury can result in social isolation, mental health problems, difficulties with family relationships and unemployment.

Headway SELNWK is a medium size charity, over thirty years old, that supports people affected by ABI. We provide support services across SE London and North West Kent in the community and at our day service. Most of our members’ support is funded by social services or the NHS. Whilst we want to maximise this funding where possible, we also want to develop models of support that are not dependent upon statutory funding.

Headway has well established links with local hospitals notably with the Major Trauma Centre at Kings’ College Hospital.  We foster active links with a range of community providers including neurological rehabilitation and social work teams and other Third Sector organisations.

Headway SELNWK is entering a phase of new development and is looking to recruit an outstanding Director of Operations and Finance to oversee the development of its finance, human resources and IT processes. This person will combine technical skills in one or more of these areas with an evident passion for the charity’s mission to improve outcomes for people affected by ABI.

The Director of Operations and Finance will be responsible for overseeing the development of the charity’s finance, human resources and IT, ensuring that systems are effective and help to drive the charity’s mission. With technical skills in one or more of these areas, they will identify what is already working well and what could be improved, before drawing up short-, medium- and long-term priorities to improve the charity’s operations. As well as applying their technical skills, this will also require excellent project management, including the management of a small Operations team. The Director of Operations and Finance will enjoy working across a range of projects and will be able to strike the right balance between leading tasks themselves and working with their team and with external partners. As well as focusing on the immediate needs of the charity, part of the Director of Operations and Finance's remit will include laying the foundations for the capabilities that will be needed in the future as the charity grows. In particular, we want to implement our fundraising strategy with a view to eventually developing a fundraising team.

The ideal candidate will not necessarily have all of the required and desired characteristics, though they will certainly have real strengths in some of these areas. What is most important is that they will have a commitment to the charity’s mission and the tenacity and drive to achieve to very high standards. They will demonstrate a genuine openness to feedback and continuing improvement and will seek to learn from those within the organisation and its wider network of partners.

Responsibilities

While not exhaustive, the following list of responsibilities gives a comprehensive overview of the role:

• Senior leadership within the charity, feeding into strategic planning and decision-making by the charity’s Board and Executive
  • Working with the Director of Strategy and Business Development to ensure the operations structures of the charity can deliver its strategy
  • Working across the charity to develop systems and processes that are effective at all levels
• Overseeing the development of the charity’s finance department
  • Working with the Finance Working Group, payroll provider, bookkeeper and auditor to ensure compliance with relevant frameworks
  • Developing financial forecasts, management accounts and other financial reports
  • Implementing financial controls and policies across Headway SELNWK
  • Lead on fundraising in conjunction with all staff, Trustees, members, volunteers and external contractors (such as professional fundraisers)
  • Develop, implement and evaluate Headway SELNWK’s fundraising strategy; work towards a business case for recruiting a fundraising team.
• Overseeing human resources
  • Working with the Senior Management Team and Trustees, to ensure the charity recruits, trains and retains outstanding members of staff
  • Supporting development of competency framework, performance review and CPD
  • Implementing HR policies across Headway SELNWK
• Overseeing information systems
  • Working with external providers to build information systems capacity within the charity
  • Ensuring that members of staff are equipped to make best use of IT capacity and information

Interviews are scheduled for week commencing 9th December 2019 

We are seeking a dynamic and experienced Operations Manager to provide leadership and management of the Support Service of a long-standing highly regarded young people's mental health charity. 

About Open Door:

Based in Haringey, North London, Open Door is dedicated to improving the mental health and emotional well-being of young people in their transition from childhood to adulthood. Over the past forty three years thousands of young people have turned to Open Door with a range of concerns including depression, anxiety and self-harm. We deliver a range of effective evidence-based interventions to young people aged 12-25 as well as specialist support to parents facing the particular challenges of parenting teenagers.

Open Door operates from welcoming, non-stigmatising community settings which can be accessed by self referral. Since 1976 its main base has been in Crouch End and in 2013 Open Door Tottenham was launched in an area of significant need. We have also worked in a number of mainstream and special secondary schools. We currently work with around 500 young people and parents per year delivering over 5,000 appointments. We are funded by our local NHS CCG, Local Authority, charitable trusts, contracts, fundraising activities and donations. Open Door is a lively, thriving organisation staffed by a team of highly qualified and dedicated clinicians, trainees, administrators and volunteers overseen by a committed Board of Trustees.

The main duties of the Operations Manager include:

• To work closely with the CEO to ensure the efficient delivery of Open Door’s clinical services in its various locations by providing leadership and management of the support service.
• Financial management and administration (production of management accounts; forecasts and budgets; preparation of annual accounts, etc.)
• Line management of up to six administrative staff and volunteers.
• Facilities, office and premises management.
• Management of ICT and troubleshooting IT issues.
• Overseeing data collection, analysis and flow to NHS Digital and funders.
• HR management and administration.
• Governance support including regulatory compliance, policies and procedures; to act as Health and Safety Officer and Data Protection Officer.
• Administrative support of the Board of Trustees and attendance at meetings.
• Participation in income generation, marketing and PR.
• To support the CEO in developing Open Door in line with its agreed Business Plan/Strategy.

To find out more about Open Door see our website.

For full details of this role please see the attached Job Description and Person Specification

Application Process:

To apply for this role please complete the attached application form.

• The closing date for this vacancy is 9am on Wednesday 20th November
• Interviews will be held on Tuesday December 3rd

Manchester International Festival (MIF) is the world’s first festival of original, new work and special events, staged every two years. From 2021, as well as producing a biennial festival, we will also run The Factory, a new state of the art building and producing organisation in the heart of Manchester.

The Senior Engagement Manager will manage delivery of and contribute towards shaping the strategy for engagement and participation activity at The Factory, including working in collaboration with the Creative Engagement Director to establish clear outcomes and objectives as part of MIF/The Factory’s wider organisational remit.

Closing date: 17/11/2019

Interviews will take place on 09 December 2019.

If you are an Operations specialist from either the charity or commercial sector, this role gives you a chance to make a big difference to a cutting-edge national youth charity based in the heart of London that reaches millions of young people every year.

You will oversee the smooth running of the operational and financial aspects of the organisation and provide strategic leadership to the vital support services that the charity provides.

Reporting to an experienced and hands-on CEO you will have their support and advocacy

To apply for this role you will bring:

Excellent financial understanding with the ability to mould and manage budgets 

Extensive project management experience

Superb planning and organisational skills 

Demonstrable background of making an impact on the operational aspects of an organisation. 

NFP Consulting is acting as an Employment Business in relation to this vacancy.

Senior Project Manager, DRC-EB-001

Department of Clinical Research

Salary: £46,704 to £52,570 per annum, inclusive.

Closing Date: Wednesday 20 November 2019

Reference:  ITD-CRD-2019-38

The London School of Hygiene & Tropical Medicine is a world-leading centre for research and postgraduate education in public and global health. Our mission is to is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice. 

The Democratic Republic of the Congo (DRC) is currently experiencing the world’s second-largest ever recorded Ebola outbreak in North Kivu and Ituri Provinces. In response to the urgent public health need raised by the epidemic, a global consortium is supporting the Government of the DRC to introduce a second investigational Ebola vaccine as part of ongoing efforts to contain the outbreak in eastern DRC. The large-scale clinical trial is designed to help prevent the spread of the epidemic beyond the currently affected areas in eastern DRC, and if possible, gather crucial information about the effectiveness of the vaccine to be better prepared to fight Ebola in the future.

This is an exciting opportunity to work with a global consortium led by the DRC Ministry of Health and Institut National de Recherche Biomédicale, and including the London School of Hygiene & Tropical Medicine (Study Sponsor); the Coalition for Epidemic Preparedness Innovations; Janssen Vaccines & Prevention B.V.; Médecins Sans Frontières; and Epicentre.

We are seeking to appoint an experienced Senior Project Manager to be responsible for the overall administration, financial management and co-ordination of the study at LSHTM. They will be based at LSHTM in the UK, and will work with the Sponsor Co-Principal Investigators at the strategic level to ensure the project reaches its objectives and expected impacts. The post will include periodic overseas travel to DRC to liaise with and support study partners, sub-contractors, and the funder.

The successful candidate will have a higher degree or equivalent professional experience, significant proven experience of management in an academic, non-governmental organization or a business with a substantial turnover, significant financial management experience including preparing, reprofiling and monitoring budgets, significant proven experience of grant management and reporting to funders, extensive experience of providing effective leadership in a multi-disciplinary team incorporating finance, administration, human resources and procurement. Further particulars are included in the attached job description.

This dynamic post offers an exciting opportunity to contribute to a study designed to help prevent the spread of the current Ebola epidemic and to be better prepared to fight Ebola in the future. Given the urgent public health need raised by the epidemic, the post will be initially funded until 31 December 2019, which covers the project’s initial funding phase, with a potential extension of the role to cover the project’s full 2-year duration (31 October 2021) if implementation funding agreements are signed. 

This is a full-time post based in London with travel to the Democratic Republic of the Congo. Salary is on the Professional Support Scale Grade 7 in the range of £46,704 - £52,570 per annum (inclusive of London weighting).Appointment of salary will normally be at the minimum of the grade.  Annual leave entitlement is 30 working days per year for full-time staff. In addition to this there are fixed-date "Director's Days".  Membership of the Pension Scheme is available. 

Applications should be made on-line via our website. Applications should also include the names and email contacts of 2 referees who can be contacted immediately if shortlisted.  Online applications will be accepted by the automated system until 10pm of the closing date. 

The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as "Please see attached CV" will not be considered acceptable. 

Please note that if you are shortlisted and are unable to attend on the interview date it may not be possible to offer you an alternative date.

Head of Operations

The Good Food Institute Europe

Helping people, animals and the planet by building a new organisation in Europe to promote plant-based and cultivated meat

Industrial animal agriculture is at the root of many of the most pressing global issues of our time, from climate change and global hunger to antibiotic resistance and the exploitation of billions of animals annually.

The Good Food Institute (GFI) is at the forefront of the movement to use food technology and markets to replace the products of industrial animal agriculture with plant-based and cultivated alternatives. 

We are just getting started in Europe and are looking for a Head of Operations to help build, from scratch, an effective and impactful organisation.

How You Will Make a Difference

Your role will have high responsibility and high impact. Reporting directly to the Managing Director of GFI Europe, you will be in charge of setting up and running the entire day-to-day operations of GFI in Europe, starting with our bases in the UK and Belgium. Your performance in this role has the potential to make a significant impact on how quickly Europe and the world moves to a more ethical and sustainable food system.

Alongside the Head of Operations, we are also recruiting for a Head of Philanthropy and Development. Together with the Managing Director, you will form the nucleus of our new organisation and help to drive concrete change in the European and global food system. We will start off as a small team, and plan to grow in future.

The Head of Operations will:

• Establish and run all aspects of GFI Europe’s operations - building, from the ground-up, an effective, impactful, happy organisation. 
• Work with the Managing Director for Europe to oversee GFI Europe’s establishment as a legal entity and registered charity in the UK. Liaise with the UK Charity Commission to secure charitable status, and ensure ongoing compliance with the Charity Commission’s requirements.
• Ensure GFI Europe is fully legally compliant by liaising with lawyers.
• Establish GFI Europe’s financial presence and ensure banking and accounting needs are met and managed in partnership with an accounting firm.
• Serve as our human resources manager and create and implement GFI Europe’s human resources and payroll system, including maintenance of employee files, hiring and separation protocols, government reporting, grievance procedures, and all other workplace issues. Review and periodically update the GFI Europe Employee Handbook and respond to staff inquiries regarding GFI’s policies.
• Oversee new employee recruitment efforts, including writing job descriptions, evaluating candidates, onboarding and training.
• Negotiate and manage relationships and contracts with lawyers, accountants, insurers, PR agencies, and other service providers.
• Coordinate with GFI colleagues in the USA to ensure compliance with GFI’s financial and legal reporting systems and obligations.  
• Oversee administrative,  IT and technical needs and requirements of the organization, including helping to find and manage office space, etc.
• Organize team retreats and travel.
• Manage a GFI Europe Intern and Fellow Program, including assisting with intern/fellow onboarding and management.
• Assist the Managing Director, providing diary, administrative and research support as required.
• Perform the above duties for both of GFI Europe’s legal entities, in the UK and Belgium. Over time, oversee and drive GFI’s expansion to other countries in Europe, including setting up legal entities and operational systems in those countries.
• Represent GFI Europe in meetings with stakeholders and potentially at public events.
• Perform any other duties assigned by the Managing Director. As we are a start-up, you will be expected to help with a wide range of different functions on an ad hoc basis.

Who We’re Looking For

You must have:

• A passion for our philosophy and mission.
• A commitment to building GFI Europe as a successful organisation for the long term.
• At least 2 years of experience in operations, administration, HR, finance or other relevant field (interpreted broadly).
• Comfort working in a new, small, growing and evolving organization.
• A passion for devising and managing effective systems, fixing problems, and ensuring accurate administration.
• A personality that gets enjoyment and satisfaction out of making things run smoothly and ‘making the magic happen’.
• A very strong work ethic and self-motivation; a sense of ownership and responsibility to drive outcomes.

• Excellent people-skills — the ability to communicate, influence, build alliances, network and work well in a team.
• Excellent written and verbal communication skills in English.
• Ability to work well independently and under pressure, manage multiple projects simultaneously, and meet deadlines.
• A positive, can-do, hands-on attitude. You must be willing to help with a range of tasks, some of which will be repetitive and unglamourous, and some of which may be unrelated to your core tasks.
• A high degree of organization and efficiency.

The ideal candidate would also have:

• Experience in successfully managing relationships with lawyers and accountants.
• Experience in successfully setting up a new organisation from scratch - e.g. a UK charity.
• Experience in successfully creating and managing systems in a start-up environment.
• Experience in fundraising and development.
• Ability to communicate well in one or more major EU language other than English. 
• Experience managing a team.

We want the best people and we don’t want biases holding us back. We strongly encourage people of every race, orientation, age, gender, origin, and ability to apply. Because we value a diverse workplace, we prioritize an inclusive climate absent of discrimination and harassment during the application process and after you join the team.

The Fine Print

• Terms of employment: Full-time
• Reports to: Richard Parr MBE, Managing Director of GFI Europe
• Location: Flexible - we will consider applicants from across Europe. You will mainly be working remotely: from your home, or wherever you choose. We will get together in London fairly often for co-working, so you must be willing and able to travel to London frequently (at least once a month, for at least a week at a time). You will also be expected to be able to travel occasionally to other major European capitals, especially Brussels. We are only able to consider applicants who are eligible to work in the EU or UK.
• Salary: Up to £43,000. This figure is based on a hire in London, and will be adjusted to reflect the local cost of living for hires made elsewhere.
• Application Deadline: 15th November. We will be assessing candidates on a rolling basis, so please apply now!
• How to apply: Please *both* send your CV and a cover letter, as email attachments, to europe "at" gfi "dot" org *and* complete this short form: forms.gle/QygY4rLf1DyWBoAr9 (just paste this address into your web browser) - thank you. Your cover letter should concisely explain what motivated you to apply for this role, why you think you’d be a great fit, and which bit of the job description energises you the most. Please also mention how you heard about this role. We really look forward to hearing from you!
• Any questions? Please reach out by email to europe "at" gfi "dot" org. If you’ve read this far but decided not to apply, please feel free to share this job description with someone else in your network who you think might be a good fit for the role! Thank you.

Programmes Senior Associate (responsible for information management and analysis)

• Reporting to: Global Programmes Director
• Terms: FTE (flexible working arrangements considered)
• Salary: £26k - £32k (plus 4% pension contribution)
• Location: Central London (Vauxhall)
• Start date: Early Jan 2020

About the Organisation

United World Schools is dedicated to improving the educational opportunities of poor and marginalised children around the world. By providing children with a basic education, we are striking at the heart of long term poverty and deprivation – a long game but one we are tackling head on and with ambition and commitment. UWS provides a flexible education model that is simple yet effective in remote regions. The model follows the national curriculum, whilst supporting teachers to implement educational programmes that are appropriate for the contexts in which they are working.

We are a  growing team of 16 staff based in London and we have a much bigger team delivering our programmes in Cambodia, Myanmar and Nepal. All of our staff are incredibly passionate about what they do, and committed to going above and beyond for the cause. In London, where this role would be based, we have a fun and dynamic office environment featuring team socials, music, Bake Off sweepstakes and the occasional team karaoke night! The  Programmes Senior Associate would also be required to fly out and support some of our projects, and see first-hand what it means to provide education in remote and marginalised communities. 

Role Summary 

The Senior Associate will be at the beating heart of a programmatic growth journey that will see an additional 30,000+ more children be able to go to school in the next few years. The role will engage with and support all areas of UWS operations - measuring, analysing and effectively reporting on the impact (direct and long-term) of our programmes as well as being responsible for ensuring that our monitoring and reporting systems are robust and effective.  The role will make a significant contribution to the successful operations of the Programmes team and further develop the communication and support channels between Programmes, Partnerships and Fundraising. 

A key aspect of the role will be to fully utilise a new programmatic data management system that is being developed for UWS by ‘Beyondme’ (the charitable wing of Deloitte) to support the in-country teams in improving their monitoring, evaluation and reporting. You will also work closely with the Fundraising and Communication teams to enhance our reporting capacity and ensure that the evidence of impact that we gather, (through our monitoring, as well as case studies, focus groups, stories and films) is being conveyed in a compelling and accessible way. Through this, you will play a vital role in supporting a wide range of our stakeholders including major institutional funders, trusts and foundations, as well as our exciting partnerships with corporates and schools across the globe.

Responsibilities (including, but not limited to):

• Lead responsibility for the quality of UWS monitoring and information management and the systems and procedures used for this.  Identify and adopt models of best practice and relevant external research, to ensure that UWS’ data management and analysis is as efficient and effective as possible.

• Responsibility for developing and maintaining a fit-for-purpose, high quality central database for all UWS operations. 

• Ensure that UWS’ planning is evidence-driven and that relevant information is accessible for all teams.

• Introduce and quality assure effective systems and procedures for collecting and using information and data in-country.

• Lead the training of UWS staff in data management and analysis where necessary. Significant technical capabilities not required here, as training opportunities will be available.

• Responsibility for the quantitative and qualitative (case studies, stories, photos, films etc) monitoring, analysis and reporting of UWS’ (direct and long-term) impact.

• Monitor and maintain the quality and accessibility of information and data across the organisation, as required – for example UWS’s google drive documents.

• Responsibility for all UWS information/data reports and dashboards as required for the changing and growing needs of UWS and its stakeholders.

• Support the SMT and Communication Directors (in-country) to ensure the efficient and sufficient flow of information between the different teams and countries within UWS.

• Support all areas of work of the UK Programmes team, as required.

Knowledge and core competencies

We are looking for an ambitious candidate to grow and develop with the organisation. This means that above all, we are looking for someone who is open to learning new skills and can take a proactive approach to new tasks and responsibilities.

• Educated to degree level, ideally with previous experience in a similar position

• Strong relationship building skills with proven ability to liaise with a diverse range of stakeholders, including communicating remotely with teams in the field

• Ability to think and work strategically - identifying the right opportunities for impact and leading their delivery with confidence

• Strong project management skills and the ability to work in a fast-paced environment and prioritise work and juggle multiple things at once

• A high level of numeracy and confident analysing data and managing dashboards (or a willingness to learn!)

• Ability to research, set up and train others in new systems and procedures for monitoring and managing  information

• Strong skills in analysing and evaluating information, and a broad understanding of the issues around impact evaluation in development education

• Ability to produce high quality reports, proposals, presentations and other communications to a range of current and potential stakeholders 

• Ability to lead independent projects involving the wider team, interns and volunteers as needed

• Determined, persuasive, ambitious, flexible and a proactive team player … which means you commit and deliver for the cause.

• Willing to jump on a plane to Cambodia, Myanmar, Nepal and other countries we will be moving to in the future, to support our projects!

How to apply 

You should give the names, positions, organisations and telephone contact numbers of two referees, one of whom should be your current/most recent employer.  References will only be taken once your express permission has been granted. 

United World Schools is an Equal Opportunity Employer. We are only able to accept applications from candidates that have the permanent right to work in the UK.

UWS is committed to the safeguarding of children and ensuring we recruit safely is central to this commitment. All applicants will be required to undertake a DBS (Disclosure and Barring Service) check as a condition of employment.

About Design Council

Design Council’s purpose is to make life better by design.

We are an independent charity and the government’s advisor on design. Our vision is a world where the role and value of design is recognised as a fundamental creator of value, enabling happier, healthier and safer lives for all. Through the power of design, we make better places, better products, better processes and better performance.

How does this role fit in with the bigger picture?

This role sits at the heart of how we make life better by design: by supporting the organisation to manage how it finds and secures great partnerships and opportunities to demonstrate the value of design; and then deliver this work in a really impactful way so that we can inspire others to commission it, share best practice and influence government to design policies which promote it.

This role is key in making this happen by first designing and then implementing proactive business development systems which use data to learn and improve, and agile resourcing and project management systems so we can maximise the skills and talent within the organisation and across our 500 design associates and built environment experts.

This role will work across the Design Council business units (Architecture & Built Environment, Growth & Innovation and Policy & Communications) working with the Head of Cities Programmes, Head of Programmes as well as the Head of Marketing.  The role will adapt existing and establish new business operations systems to deliver streamlined, agile and nimble ways of working across the teams, for both business development and programme delivery.

What does the Operations Manager do?

Overview:

• Support both business development and business plan delivery (which includes grant-funded and client-based programmes), to develop and implement systems and processes that keep the business running smoothly in order to meet our charitable mission
• As we continue to integrate our work across business units, ensure delivery of ‘joined-up’ working practices and managing workflow between programmes and projects across departments,
• Putting systems in place which allow us to build inter-departmental project teams both in the initial set-up of proposals and monitoring and responding during project delivery
• Support Directors to develop quarterly reporting to Director and Trustee meetings to ensure that Directors are kept informed on resource issues
• Promote a strong client focus within the service and the organisation as a whole, liaising with external stakeholders in a professional manner and making sure customer service is key.
• Supervise admin and support staff, allocating and outlining tasks according to priority and duration

Securing impactful work: business development processes

• Oversee new business development monitoring, ensuring we are streamlined across the organisation in our meetings, proposals and follow up
• Ensure our business development pipeline (including bids, tenders and feedback) is up to date for Directors and SMT use at weekly Business Development meetings
• Develop and oversee a tender register/ framework for the organisation ensuring we capture team specialisms and integrated offers are captured and addresses through identification of resources to respond to tenders.
• Scan relevant business unit publications and monitor incoming approaches for business opportunities
• Working with our existing project evaluation and project initiation framework, further enhance and develop a process for systemising tender and project initialisation.
• Collect data to understand successes and failures so we continuously improve

Delivering impactful work: programme resource management

• Set up (using Dynamics 365) a project and programme resource management tool/ platform to monitor staff resources, billable and non-billable time and development time management across the three business units, and for grant-funded and client work.
• Support teams to be effective in the resource management of our network including our 450 Built Environment Experts and Design Associates
• Manage the production and generation of all PO, invoices, expenses generated by ABE, GI and P & C

• Ensuring signed contracts and Purchase Orders are in place, raising PO’s for amounts over £1000 with SUN systems accounting software
• Ensuring sales invoice requests are issued and overseeing invoice logs, ensuring reminders are sent for outstanding invoices
• Meeting regularly with finance to ensure smooth running of the financial systems

Delivering impactful work: Assuring the quality of our work

• With the business units, develop agile and reflective project management approaches to support project teams to reflect on their work, ensure it is meeting grant/client outcomes, and continuously improve.
• Ensure that all the business units are collecting and capturing evaluation and data to support client feedback, enhance our insight and expertise, provide statistics and stories for our Communications and research teams
• Take the lead on and work with Directors to develop a set of quality assurance systems and surveys (include securing and gaining ISO 9001 - a set of customer and client related KPI’s for quality service delivery)
• Ensure compliance with the Design Council operational policies and procedures, including financial and risk management; project management and evaluation processes; brand guide lines; data protection; equality, diversity and inclusiveness, health and safety policy.

Securing impactful work: stakeholder/partner management

• Work with our existing Dynamics platform to roll out our systems across the business units to support interface on client details – capture key contacts and stakeholders/partners (CRM information), for use in business development.
• Ensure that staff are empowered to gather the correct data in an accessible straightforward way
• Develop and support systems to gather data / surveys from clients, Built Environment Experts and Design Associates and partners to support our comms, campaigns, evaluation and business trends.
• Work across the teams to ensure we are capturing case studies in a streamlined way

Corporate Responsibilities

• Demonstrate leadership in the identification and management of risks and financial control which face both the organisation and your specific area of responsibility
• Ensure you comply with the Design Council operational policies and procedures including financial and risk management, project management and evaluation processes, brand guide lines and internal health and safety policy
• To comply with management policy, including GDPR, information security and confidentiality.

Does this sound like you?

Skills and Qualifications

• A degree qualification (or similar) and demonstrable Project Management skills and experience
• Significant experience in successfully developing, planning managing and running large programmes of work
• Experience in working and engaging with a wide range of internal stakeholders
• Proven entrepreneurial and business development skills developed in a similar environment
• Ability to lead on processes and projects
• Excellent communication skills – verbal and writing

Knowledge and experience

• Track record of success with agile project delivery
• Experience of managing and delivering a range of complex bids and proposals.
• Experience of setting up systems and processes to manage larger scale programmes to support complex client bodies, e.g. local authorities
• Knowledge of MS office, including Word, Excel, Outlook and PowerPoint
• Experience of web-based software and processes
• Knowledge of contract management

Behaviors

• Resourceful and authentic approach to work
• Excellent personal organisation and interpersonal co-ordination skills
• Ability to work collaboratively - building creative consensus, and consulting and involving others
• Ability to work under pressure and to meet demanding and conflicting deadlines
• Ability to organise own workload, and to organise and oversee the work of others in an open and inclusive manner
• The ability to remain calm, responsive and flexible in times of change
• Confident in dealing with people from all levels
• Tactful, discreet and diplomatic
• Excellent attention to detail
• Good team player

Equality Diversity and Inclusion

The Design Council is committed to providing equal opportunities for all.  Applications are welcomed from all sections of the community.  Appointments are made on merit.

Prospectus is delighted to be supporting a new innovative not-for-profit focused on environmental movements and nutrition. They are currently looking to recruit a new Head of Operations to help build the organisation from the ground up within the UK.

The Head of Operations will establish and run all aspects of the UK operations. Working with the Managing Director, you will work to build the organisation and be at the heart of the work they do, lending a hand to any task required to establish the organisation.

You will handle aspects of operations, legal, HR and IT, to name a few, and not be afraid to get stuck in where needed.

This is an exciting opportunity for a pragmatic and passionate individual with previous experience of establishing and building an organisation. You will have proven experience of setting up new processes and procedures with excellent communication skills to be able to handle negotiations and contractual elements within the role. A good understanding of the UK charity sector would be beneficial, with an understanding of fundraising and development.

The ability to speak a European language would be beneficial.

This is an amazing opportunity to set up and lead a dynamic and forward thinking charity in the UK.

To apply, please submit your CV in Word Document format.

We support adults with life-limiting illness from diagnosis onwards. We help them to understand and to cope with their illness, its impact on their lives, and support them to live well. We support family and carers too, and provide a Hospice at Home service, enabling people in the last three months of life to stay at home if that is their choice.

The success of our 20 retail outlets based throughout the Gloucestershire region are critical to our ability to deliver our clinical services to the local community. We are now searching for a new committed and passionate individual to be our operational lead for our charity retail shop business. In this exciting role you will support the Director of Operations to build and deliver Longfield’s retail strategy.

In this busy and demanding role, you will lead the retail team with direct responsibility for your own shops, 2 cluster managers and 3 Mobile Cover Supervisors.  Our shops are modern, light and airy and our merchandised is displayed to a high and consistent standard. We are innovative in our outlook and look to upcycle where possible, we have our own ebay shop, second hand book selling business, vintage shop and wedding department.

As well as being responsible for the day to day running of our shops, your responsibilities will be wide and varied. You will coordinate shop premises maintenance, lead on plans for refurbishments and new retail outlets, ensuring that the retail financial and performance targets are achieved across the network of shops, monitoring the gift aid system and carry out the declaration and notifications with HMRC.

Together with the Cluster Managers and Shop Managers you will be responsible for all recruitment, induction and staff training as well as dealing with sometimes, quite complex employee relations issues.

We are looking for someone who has significant retail and multi-site experience preferably in the charity sector. You will bring to the role your passion and enthusiasm for maximising potential both in terms of shop profits and of the employees and volunteers who work in them.

You will need to be IT literate with excellent communication skills with substantial experience of leading and motivating shop based teams.

You will be a skilled problem solver, able to work through complex and unexpected operational challenges and find win-win solutions. Experienced at managing conflicting priorities, you will also be committed to providing excellent customer service and working cross-functionally with other hospice departments.

 The role is office and home based but with daily travel to shops across the Gloucestershire region

The successful applicant will be required to undergo an enhanced Disclosure and Baring Service Check.

To find out more about the role and to arrange an informal visit, please call the Director of Operations. To download the application form and job description please visit the jobs page of our website.

Please complete an application form. CVs will not be accepted.

Interview date to include a presentation

Longfield is an Equal Opportunities Employer and Values Diversity.

The Head of Ministries Operations is a new role that will assist with the strategic development of ministry departmental objectives and ensure their delivery, under the leadership of the Director of Ministries, particularly focusing on mission mobilisation. The postholder will manage and oversee the day to day operations of the Ministries Department, including; financial and project management, managing a small team and contributing to their Christian growth and missional-focussed ministry development, representing the Director in and reporting to high-level internal meetings, and acting as the Director’s ambassador with external stakeholders as required.

We are seeking a strategic, missional thinker to undertake this role who combines excellent management, strategic planning, and project leadership skills, with a strong evangelical Christian faith, evangelistic focus, and understanding of cross-cultural, urban mission. A Christian theological and/or business qualification at degree or post-graduate level would be an advantage, as would a post-graduate qualification in missiology.

We would like to hear from you if you possess this gifting and skills mix, and have a strong desire to enable Gospel mission to the least-reached of London,

There is a general occupational requirement that the post holder be an evangelical Chrisitan.