About INQUEST

Founded in 1981, INQUEST is the only charity in England and Wales providing expertise on contentious deaths and their investigation to bereaved people, lawyers, other advice and support agencies, media, parliamentarians and the general public. Our range of cases includes custody and detention, multi-agency failings or where wider issues of state and corporate accountability are in question, such as with Hillsborough and Grenfell. You can find more information on our website, particularly in our Impact Report, and on our Campaigns, and Media Releases webpages.

About the role

We are looking for a communications professional with solid media, social media and communications experience. This is an important time to join INQUEST, which is at the forefront of the current movement against state violence and systemic racism in the United Kingdom. The successful candidate will possess strong professional and personal qualities, and their values will align with INQUEST’s.

Line managed by the Head of Policy, the successful candidate will play a key role in INQUEST’s public facing work, leading on fast paced strategic and reactive media and social media, developing and maintaining the website and external communications from leaflets to publications; and managing the organisational brand and its consistency across various platforms. The post-holder will bring new ideas and strategic thinking to develop a proactive strategy to our media and communications work. The overall aim of the role is to promote the strategic priorities of INQUEST, support bereaved people in sharing their experiences, and be a key part of INQUEST’s systemic change work.

This role is ideal for an efficient and effective communicator who is organised, works well in fast paced environments and in small teams, and is a proactive self-starter skilled at balancing competing priorities. On the eve of INQUEST’s 40th anniversary, this role will also play a crucial part in creative projects and upcoming events looking back over the organisation’s history.

Location: Initially working from home, then based at the INQUEST Office, Finsbury Park, London N4.

INQUEST is an equal opportunities employer. We actively promote diversity and strongly encourage applications from within Black Asian and Minority Ethnic communities, other under-represented groups, and from those who have overcome significant adversity in their lives and are now able to inspire others positively through their journey and progress.

The Haberdashers' Company is one of the Twelve Great Livery Companies.  Over 500 years old, today it fulfils its charitable purpose primarily through its involvement with schools. 

The Company is trustee of four main grant-making foundations and four school foundations. The latter were established by members of the Company in the 16th and 17th centuries and now support, directly or indirectly, twenty schools in both the maintained and independent sectors. The charitable foundations own the land and buildings of some of the schools, providing income to them, and the Company also directly sponsors the associated Academies, providing or nominating the majority of governors for both Schools and Academies. There are about 12,000 pupils in all and nearly 1,400 staff.

The Haberdashers’ Hall in West Smithfield provides a contemporary and modern home to the Company, affording the membership a highly desirable place to convene, both to carry out the work of the Company as well as for social events.  It is here that the Clerk and a relatively small team, which includes the Head of Charities and the Grants Administrator, are based. 

Job Description

The Head of Charities is part of a small, highly motivated and focused team which jointly executes the decisions and policies of the governing body, the Court of Assistants, and its committees. The post holder is Secretary to the Charities Committee, which has responsibility for the Company’s charitable activities. The post holder also acts as Secretary to all sub committees of the Charities Committee of which, at the moment, there is one: the Foundation Sub Committee.

The Head of Charities will lead, manage and advise on the Company’s grant-making to both charities and individuals, most of the latter being scholarships, bursaries and awards to pupils and former pupils of the Haberdasher Schools.

Reporting to the Clerk, the role involves:

• Managing the Company’s four grant-making foundations and ensure the available funds are used appropriately and effectively. This includes responsibility for preparing the budgets and the control of expenditure.
• Conducting regular strategic reviews of the Company’s grant-making and other charitable activities and operational reviews of specific programmes as required.
• Planning and preparing agendas for the Charities Committee, its sub committees and write minutes for those meetings.
• Assessing and evaluating applications received and make recommendations for funding to the Charities Committee. After grants are made the Head of Charities is also responsible for ensuring compliance with grant conditions and evaluation of their impact.
• Working with key people at the Company’s schools to ensure that the charitable support available to schools and pupils is well known and to help them access it.
• With the help of members of the Company, maintaining close contact with the eight Church of England parishes of which it is Patron and fulfil the Patron’s duties in respect of the appointment of new incumbents and to maintain an overview of the Company’s role as Patron to the William Jones’s Almshouse Charity.
• The Head of Charities is required to make arrangements for a series of annual Company events and have significant input into others especially where the charity representatives or grant recipients are involved. Some evening attendance will be required as well as occasional overnight travel to schools and parishes.
• Be required to manage communications regarding the Company’s charitable activities, this includes being responsible for the Charities edition of The Haberdasher magazine, the Charities section of the Company’s website and other related tasks.

Essential Requirements

• The ability to identify charities that are working in areas the Company wishes to support, assess their effectiveness and evaluate the grants made.
• Education to a high standard, preferably university degree or equivalent and to be able to express his or herself clearly orally and in writing.
• Ability to initiate and manage change.
• Excellent administrative skills, a good knowledge of Word, Excel and other Microsoft Office product and experience with grants databases and grants audits.
• Ability to develop and maintain good relationships at a variety of levels both within the Company and outside.
• A good knowledge of the voluntary sector.
• An understanding of fundraising.
• Familiarity with the UK education system.
• Experience of managing people.
• Flexibility and being able to work as part of a small team.

Desirable Qualities

• Sound financial skills including the ability to assess accounts and to construct and control budgets.
• Experience of managing events.
• A working knowledge of the Church of England its structures and procedures.
• Experience of working in or with schools or other educational establishments.
• A commitment to the voluntary sector either through employment or voluntary work.

If you are interested in applying for this position, please apply via CharityJob and submit a covering letter, detailing your experience and suitability for the role, along with a copy of your CV to Helen Shardlow, Membership Secretary .

The Social Interest Group (SIG) is a leading UK based charity, providing bespoke person centred social and health care solutions. Utilising strength-based models of working, we specialise in rehabilitation and supporting people who have complex needs, empowering them to achieve their full potential. We deliver social and health care services through our subsidiary charities SIG Penrose, SIG Equinox and SIG Investments.

We have an exciting opportunity for a proactive, driven and results-orientated leader to join us on a 3-month fixed term contract as the Director of Operations, to lead the service operations function across the Social Interest Group and it’s subsidiaries and be accountable for setting the direction of the services in line with the organisations strategic plan; maximising service performance, quality and consistency and improvement.  The services the candidate is required to manage during this period includes;

• All Criminal Justice Services (Prison and Community)
• Forensic Mental Health Residential Services
• Residential and Floating Support/Outreach Services for those with complex needs including homelessness, mental health and substance misuse

Working closely and reporting into the Senior Director of Operations, the successful candidate will be responsible for providing inspirational and visible leadership for operational staff ensuring safe, high quality and efficient service delivery, as well as ensuring robust performance management of the team together with sound contract and financial management.

The Director of Operations will also be expected to share and drive opportunities to deliver operational performance and transformational improvement to help drive the Social Interest Group, Equinox and Penrose’s growth agenda through an in-depth knowledge of the market, building relationships externally and internally, keeping on top of strategic developments and working with the growth team to identify new opportunities.

 Key Responsibilities:

• Working with the Senior Director of Operations and Executive Management Team to monitor service performance and quality across all services, identifying areas for improvement and ensuring that these are addressed and that all contract agreements are met
• To support the, Chief Executive and Board of Trustees to set the organization’s strategic direction and goals, and ensure that all Social Interest Group, Equinox and Penrose services are aligned to its strategy and strive to achieve those goals.
• To prioritize organic growth of services - by maintaining an in-depth knowledge of the market, scrutinizing the activity of competitors and always trying to be one step ahead.
• To provide inspirational and visionary leadership to the service teams, investing in face to face communication with staff to ensure commitment to the vision. Ensure that performance is managed robustly within the team at all levels with meaningful consequences for high achievers and those who need to improve. Championing and delivering real change and continuous improvement within the service teams.
• Directly manage Heads of Services and support them to lead their teams and create a culture of development and achievement
• Responsible for ensuring that all services deliver full cost recovery and that all Heads of Services are meeting their financial targets
• Oversee the management and monitoring of Health and Safety, risk and disaster recovery and ensure compliance with organizational Codes and frameworks as well as appropriate external standards.

Experience Required:

• A proven track record of delivering complex services through excellent leadership skills ensuring the successful delivery of service operations
• Extensive experience in leading and delivering multiple projects
• Ability to build and manage relationship and partnerships, through effective communication and models of influence to shape strategy, policy and operations.
• Experience of working effectively and leading a team during periods of sustained pressure, scrutiny and uncertainty.
• Able to demonstrate effectively in how to manage change and delivering service improvements

Why work for us?

• Excellent core and on-going training aligned with personal development plan
• Access to employee assistance programme
• Medi-cash which includes the following:
• Discount gym membership
• Routine eye tests, glasses and contact lenses
• Dental treatment via NHS or Private
• Physiotherapy, Indian Head Massage and a range of other therapies
• 25 days holiday increasing to 26 days after 2 years and increasing 1 day per year up to 30 days annual leave
• Life Assurance

If you are interested in the post, please submit your CV along with a 2 page (A4 sized) supporting statement explaining why you feel you are right for the role.

Job Description: Operations Director

Reporting to: Chief Executive

Base: Milton Keynes (with some travel nationwide)

Job Type: Permanent (FT or PT for the right candidate)

Salary: £52,000 to £56,000 per annum (FTE)

The National Energy Foundation

The National Energy Foundation is an independent charity based in Milton Keynes, which has been at the forefront of improving the use of energy in buildings since 1988. We aim to give people, organisations and government the knowledge, support and inspiration they need to understand, manage and reduce the use of energy in buildings.

Role Summary

The Operations Director will oversee organisational operations in accord with the strategy and business plans agreed by the Chief Executive and Trustee Board, to ensure overall organisational goals and objectives are met. This is very much a ‘hands on’ multi-disciplinary role, as such the Operations Director will oversee key centralised business support functions, as well as some operational activity. We’re looking for an individual who has the ability to design, deliver and manage successful business functions, from concept to detailed design; someone who has the drive and personality to personally embed these practices into daily operational practice.

NB: NEF is currently exploring a merger with another organisation which would result in a ‘group’ structure. This role is advertised in that context and would therefore be focused on providing operational support across the ‘group’.

Key Responsibilities

• Lead internal operational employees to ensure that they are appropriately motivated and trained and carry out their responsibilities to the required standard; provide overall senior leadership for the Milton Keynes location for teams who may or may not be in your reporting line.
• Contribute to the development of NEF’s charitable strategy and lead development in all organisational operations to ensure that the company achieves its short and long-term objectives.
• Develop and implement all necessary policies and procedures to facilitate management oversight, adherence to our Quality Management Systems and to ensure that all internal operations achieve their business objectives.
• Develop and maintain project reporting and compliance analysis for all operational areas.
• Alongside the Chief Executive, develop and control all operational budgets to ensure that the company has the resources required to meet its objectives within agreed financial parameters and to maintain the financial strength of the company.
• Develop and maintain all necessary systems and procedures to ensure that NEF’s operations comply with Charity Commission guidance and legal requirements.
• Develop and lead a comprehensive business support function through mostly outsourced delivery; including HR, IT and some in-house functions including quality and audit.
• Regularly review operational delivery and business support to ensure they meet required standards, for new and existing contracts. Recommend changes where necessary.
• Maintain an effective working relationship with all other areas of the business to ensure that there is effective co-ordination of all activities in support of overall charitable objectives.
• Act as the NEF’s main adviser on all issues relating to operational functions and latest developments to ensure that the Company maintains its competitive position.

Person Specification

• A degree or equivalent and relevant professional qualifications is desirable.
• Extensive experience in operations leadership at a senior level.
• Experience of the sustainability sector would be desirable, particularly in energy or built environment  related sectors.
• A solid grasp of delivering effective business support functions, including HR and IT.
• Excellent inter-personal and negotiating skills.
• Excellent attention to detail.
• Highly organized, with good time management skills.
• Self-motivated and adaptable.
• Strong analytical and problem-solving capabilities.
• High levels of emotional intelligence and stability in challenging situations.
• An engaging, thoughtful and inspirational leader.
• Experience of operating at Board level would be advantageous.

Please apply with your CV and Cover Letter outlining why you feel you would excel in this role by 10th July 2020.

Purpose

This role is key to the Centre running as effectively as possible. Responsible for the overall coordination and administration of the Centre, you set the stage, providing the necessary foundations for the Centre to thrive and deliver on its mission. You will work closely with the Director, Head of Finance and Board as part of a small team with support from a Senior Administrator. You will liaise with colleagues in the Centre, the Board and with our partners. You will be expected to work independently and will hold a central liaison role within the Centre.

The Centre is a small community interest company, recently out of start-up phase, so all our colleagues are self-sufficient, energetic and organised and work well without the support system of a big enterprise, in a growing, close knit, team with a broad range of partners. We value teamwork, collaboration, being open, practical and iterative to make things work for our audience and the people in our teams.

Objective 1 – Finance and contract management

Managing the centre’s Business Plan, budget and finances, working with the Head of Finance, Treasurer and Senior Administrator.

• Finance and sustainability planning, including:
  • Development and implementation of a sound fundraising strategy aimed at diversifying income streams and building on the assets and expertise of the Centre
  • Bidding and fundraising coordination across teams
  • Reporting to the Board of Directors and funders
• Budget development, monitoring and planning
  • Oversight of day to day finance with Senior Administrator 
  • Monitoring progress against the budget with the team, as well as with the Head of Finance and Treasurer/Finance Committee
  • Implementing the budget for 2019/20 and preparing the business plan and budget for 2020/21 
  • Sustainability plan, business development, proposal development
  • Risk assessment and mitigation
• Setting up and maintaining financial compliance processes

Objective 2: Overall oversight and coordination of the Centre’s Programme, including 

• Facilitating the implementation of the Centre’s Strategy 
• Managing and improving commissioning and contracting processes 
  • Working across teams to ensure appropriate commissioning and contracting processes that allow flexibility and diversification of work
  • Contract management and reporting 
• Programme Oversight and Coordination
  • Working closely with the teams and the Senior Administrator to ensure overall effective programme management and reporting
  • Ensuring good communication across teams 

Objective 3 –  Secretary to the Board of Trustees and ensuring the organisation meets its legal requirements

• Preparing high quality board meetings, agenda, papers on time 
• Working with Chairman, Vice-Chair & Executive Director to deliver and continuously improve: 
  • Governance processes
  • Risks assessment and mitigation
  • Financial review
  • Strategic direction
  • Programme update & reporting
• Maintaining a positive and relationship with members of the Board of Directors, pairing available skills with the Centre’s work, priorities and teams 
• Legal requirements
  • Leading on the Annual Financial and Director’s Report in collaboration with the Executive Director, Head of Finance and Board of Directors

Objective 4 – Oversight and supervision of the day to day operations (people, IT and administration) of the Centre through the line management of a senior administrator

• Developing the Centre’s People Strategy 
• Line Management of the Senior Administrator, whose responsibilities include:
  • Day-to-day finance & accounting, Accomodation, IT, Phones, HR, Legal and contracting 
  • Reviewing and improving related processes e.g. HR processes, Finance and IT support
  • Coordination of the Centre’s teams and culture through weekly team meetings and bi-monthly full days including shared learning sessions. 

Person specification

You are:

• organised, efficient and responsive
• work well as a part of a small distributed flexible team in a fast-paced environment
• think strategically, exercise initiative and work independently to ensure effective.

Essential experience

• Business Planning, Budget and finance management
• Governance and reporting including working with Boards or High level meetings
• Operations/resources management
• Project and programme management, including risk, proportionate to a small business 
• Strategy development and delivery 

Desirable experience

• Interest in wellbeing, evidence or knowledge mobilsation 
• Bidding and proposal writing 
• Governance requirements of a Community Interest Company or company secretary experience 
• Knowledge and experience of working on Government Tenders
• People management experience
• Experience of work in a small growing organisation
• Experience of working in a research or university environment
• A proven track record in being able to write effectively for and communicate with a range of audiences
• ‘PRINCE2’, MSP practitioner or other relevant training completed
• Company Secretary training or experience
• A first bachelor’s degree or an equivalent relevant qualification, or equivalent experience

Working arrangements 

Accountable to: Executive Director

Management of: Senior Administrator 

Relationship with: Head of Finance and Board of Directors 

Salary: £28k- £35k per annum

Duration: Permanent – full time or part-time (min 4 days a week) or equivalent

Location: London preferred, but open to variety of working arrangements and location. We will consider flexible working arrangements and the post can either be London based or involve remote working as part of a virtual team. The post holder must be willing to travel to London regularly.

*Please submit a cover letter including your reason for wanting to work in/interest in Wellbeing*

Prospectus is delighted to be working with The London Community Foundation (LCF) to recruit a Head of Grant Operations.

The Organisation
LCF is dedicated to improving the lives of London's most disadvantaged. Child poverty, unemployment, isolation, homelessness, domestic violence and gang crime are just some of the issues being tackled through grant making. To date, they have raised over £100m for community-based organisations, deploying more than £80m in grants and building up an endowment of £20m. They have also been a key funder in London distributing emergency funds for Coronavirus, with funds from the National Emergencies Trust and from their London appeal. The charity holds a unique position in the Capital; they collaborate across public, private (individual) and corporate donors to raise funds to support London's grassroots organisations. They support donors to achieve their philanthropic aims whilst meeting the needs of London's communities. This dual purpose makes LCF unique as a grant maker in London. Following the launch of a new strategy in April of last year, the ambition is to grow LCF's reputation as a leading vehicle for London's giving.

The Role
Reporting into the Director of Grants and Impact, The Head of Grant Operations will support the delivery of quality efficient and effective grants operations to ensure delivery of LCF's objectives. Key deliverables include grant operations management, donor relationship and account management, people management, and senior programme management as a key member of the middle management team. As a Head of Grant Operations your role will include overseeing grant operations processes, donor relationship management, staff development and bespoke project and programme management. You will have the opportunity to develop and continuously improve operational standards leading a small team to ensure the delivery of high quality, efficient and effective grants and donor relationship management.

The Person
We are looking for a dynamic, enthusiastic, future leader with team management experience. We are hoping to find an individual with strong performance management skills as well as a track record in managing change in complex environments. An understanding of the social sector is important, and experience of working for a grant funder or in grants assessment is essential. You could also have experience as a senior leader in a charity or social enterprise, or have worked in the corporate sector in Corporate Social Responsibility.Your experience of managing complex external relationships will be important as well as being financially savvy and able to work at pace. Curious, with a desire to develop your understanding about how communities are tackling a range of social issues , you will be able to distil this knowledge into valuable, compelling insight to share with others, including potential donors.You will be someone who thrives in a supportive, fast paced environment that encourages you to take on new challenges, learn and develop new skills. We particularly welcome applications from BAME candidates as they are currently underrepresented within the team.

If this sounds like you and your ambition matches ours - to see a strong and vibrant London for everyone - please get in touch now!

First interviews will take place on Thursday 16th July.

The British Psychoanalytic Council (BPC) is looking to appoint an experienced Head of Operations to support the continued growth and development of the organisation. You will be joining at an exciting time in the organisation’s development, as we rebrand and grow our team.

Reporting directly to the Chief Executive, the post has responsibility for all operational matters, member and registrant support, events, finance, risk management and human resources for the organisation.

We are looking to appoint an experienced, highly organised, individual who can demonstrate excellent and wide-ranging operational management experience, with strong financial skills preferably in a not-for-profit and/or regulatory/membership body.

The post will work closely with the Chief Executive to support the delivery of the strategic development of the organisation, managing the operational functions.

Key responsibilities include;

• advising and supporting the Chief Executive on all operational issues
• managing financial procedures, including budget setting, financial reporting and monitoring of financial risk
• managing our member support services
• managing our accreditation process, working with the regulatory team to support this essential function
• managing all aspects of the office processes and infrastructure
• managing the IT infrastructure, including the membership database and annual registration process
• human resources
• managing risk and ensuring compliance with Companies House and the Charity Commission
• providing the secretariat to the Board of Trustees and to Council
• line managing the Membership Officer, Administrative Support Officer, Events Coordinator and PA to the Chief Executive, Bookkeeper and occasional temporary staff

A salary of £45,000 - £55,000 (depending on experience) is offered, plus 6% employer pension contribution and annual season ticket loan.

This role is to cover maternity leave and is offered as a 10-month contract with an ideal start date of 1st September. The role is full time, 35 hours a week with 28 days annual leave per annum, prorate as per contract length, plus bank and other statutory holidays. Occasional hours after normal office hours may be required – time off in lieu is always given. The post is London based but may require occasional travel to events and meetings in the UK

About the BPC

The BPC is highly regarded in the psychotherapy field, having a tradition of excellence and intellectual rigour which that is highly regarded nationally and internationally. We are a charity that advances the health of the public through the maintenance and regulation of professional standards and clinical practice and advances education in psychoanalytic psychotherapy. In doing so we safeguard the public, promote the highest standards of training and research and work to make psychotherapy accessible to all. We are a Professional Standards Authority accredited voluntary register.

We run a number of events and conferences throughout the year that are aimed at clinicians and academics, publish New Associations (our highly-regarded magazine for psychoanalytic thinking) and promote the profession through a comprehensive policy and public affairs programme that includes meetings with MPs and policy makers.

The BPC opposes any discrimination of any kind. This includes, but is not limited to, any discrimination on the basis of age, race, gender, ethnic origin, religious belief or sexual orientation.

To apply, please send your cv with a covering letter of no more than two sides of A4, demonstrating how you meet the role criteria and person specification by 9am Monday 20th July 2020.   Applications without a covering letter will not be considered.

1st interviews will be held W/C 27th July 2020.

Sense about Science is a unique campaigning charity that has turned the case for sound science and evidence into popular campaigns. It has launched important initiatives to expand and protect honest discussions of evidence, including AllTrials, a global campaign for the reporting of clinical trial results; and ‘Ask for Evidence’, which engages the public in requesting evidence for claims. It has challenged practices and changed the behaviour of governments, media and corporations in the use of scientific evidence.

This is a new senior role, created as we reorganise our team to achieve greater respect for the public interest in good use of evidence, and introduce effective internal systems to support that. The head of programmes and operations will work closely with the director to implement strategy, with oversight across delivery of projects and programmes, finance and governance, and managing partnerships.

Job description

The role involves:

• Developing and leading an organisation-wide management system, involving planning and monitoring the delivery of our projects and programmes, integrating responsive actions and identifying the necessary changes and decisions:
  • Supporting staff in the development and delivery of plans, to align activities and resources and meet the charity’s obligations and objectives.
  • Progress tracking, evaluation and risk management for all major initiatives identified by the director as requiring support, and assembling the necessary business case to authorise and prioritise them.
  • Oversight of all partnerships including the Voice of Young Science and Quality and Peer Review programmes
  • Implementing a strategy to expand the charity’s offer and income
  • Innovating and integrating systems, processes and data management to make the charity’s activities easy to manage and effective
• Supporting the effectiveness of the director and contributing to the overall goals of the charity by:
  • Ensuring effective management of the staff team, directly and through others - with a focus on impact and in accordance with HR good practice - along with associates, contractors, partners and volunteers to deliver our goals and meet our standards
  • Coaching and developing staff capabilities in project management
  • Supporting the Board of Trustees and the Governance and Planning Committee, including quarterly reporting on governance, fundraising and cashflow
  • Trouble shooting, problem solving and finding ways to make our incredible networks and small resources achieve the best outcomes.
  • Maintaining senior level external partnerships

You will be articulate, motivated and ambitious about our aims. We respond to events and no two days are the same so you need to be able to plan well but adapt quickly and maintain a view across all of our work. Established networks with publishers, universities, learned and professional societies, researchers or community groups would give you a head-start. The ideal candidate might come from project management or a range of other backgrounds but will have:

• A strong commitment to achieving the aims of Sense about Science
• Significant experience in project management, and managing relationships and resources in an effective, imaginative way.
• A bold and competent approach to organisation and efficiency, including competence in databases, spreadsheets and project planning and ideas about how to tailor them.
• Knowledge of a good spread of governance, HR, financial and project management processes (we can provide a full induction and support training)
• A university degree and good general knowledge of public life
• Confidence and unflappability

However, if you don’t have a CV that matches all these requirements but you are absolutely convinced you are right for the post, feel free to write to us to make the case. There is great scope in this job to develop the role.

Salary £50,000- £55,000 p/a. Central London (W1). Will include some travel and out of hours activity.

First round interviews will be held on 13 and 14 July, with second round interviews on 17 July.

All candidates shortlisted for the first round will hear by 9 July.

Please note that we will not be able to notify those candidates who have not been shortlisted.

CHICKS is a national children’s charity providing free respite breaks to young people aged 8-17 from all over the UK who would really benefit from a break from their home lives. We were established in 1992 and since then we have provided over 16,000 young people with a much-needed break.

We believe that every young person has the right to make positive childhood memories. A CHICKS break inspires new confidence and gives young people the chance to have fun, enjoy new experiences and relax. More than anything, it gives them the chance to just be children.

We are seeking a dynamic and experienced Director of Operations to lead on several transformational projects across the organisation, reporting directly into the Chief Executive.

Our focus over the next 12 months will be re-setting the vision, purpose and goals and repositioning our brand under a new operating model.

The successful candidate will take full operational responsibility for the provision of young people services, to strategically shape and improve the quality of breaks, and develop new approaches to ensure that all young people receive the best possible experience at CHICKS.

You will be a dynamic, creative and an effective manager, with a proven track record of working in a senior role that places people at the centre. You will have strong commercial acumen, able to spot opportunity, build strong business cases and work closely with the Chief Executive and Board of Trustees to deliver against the strategy.

Scope & Purpose:

The Director of Operations will direct, coordinate, and lead the internal structure of our organisation, based on company policies, goals, and objectives to ensure an efficient working environment and that deadlines are met consistently.

The Director of Operations will also lead all aspects of our facilities, including upkeep, care, maintenance, health and safety and fire safety regulations.

Committed to CHICKS vision and values, the Director of Operations will inspire, motivate, and empower others, building a high-performance culture across the organisation.

To succeed in this role, you must be able to demonstrate:

· A minimum of 5 years’ experience at a senior management level within the charity sector

· Proven track record of implementing high-level strategy and initiatives across a complex range of stakeholders, including Trustees

· A thorough knowledge of best practise, governance and safeguarding policies relating to the care of young people and staff

· Extensive experience of people management – recruitment, onboarding, and performance management to drive results

· A minimum of 3 years’ experience managing multi sites, remote working to deliver results aligned to charity goals

· Experience of working closely with funders and building effective relationships, across all stakeholders

· The ability to deliver business targets, with a focus on the growth and development of services across the organisation

· Responsive to external funding opportunities and delivering results

· Demonstrable experience in managing multiple projects simultaneously and timely

· Excellent budget and decision-making skills

· Extensive knowledge & management experience of Health & Safety, fire safety regulations and law

· Significant experience in improving ways of working, reviewing, and implementing new systems, processes, and cost-effective initiatives across a number of sites

· Procurement – a track record of reviewing service contracts, suppliers regularly to reduce costs

· Excellent verbal and written communication skills, with the ability to engage and develop staff

· Plan and deliver high level business wide communications including board reports
 

In line with our values, we are looking for someone who is:
· Value and outcome driven, with a positive, “can do” attitude with a passion to deliver projects

· A leader with the ability to see a problem, step in and then step out when appropriate

· A coach who is driven by the personal development of all of those around them

· A strategic, highly motivated thinker with the ability to thrive in ambiguity

· Highly collaborative with fantastic facilitation skills

· Enthusiastic with a sense of pride in the work delivered and the quality of how it was delivered

· An open and honest individual who both welcomes and provides feedback in a way that is constructive and thoughtful
 

General Duties:
· Positively promote the work of CHICKS both internally and externally, and be a representative at stewardship and cultivation events

· Prioritise tasks to ensure maximum return on investment of your time and resources

· Willingness to travel, as required to support meetings or to achieve agreed objectives

· Willingness to work unsocial hours, including evenings, weekends and stay overnight

· To work in line with the CHICKS Mission, Vision, and Values consistently, working with others to provide a supportive, responsive, environment and services

· To present a positive image of CHICKS at all times, through every aspect of your work

· To ensure that all CHICKS policies, procedures, and agreed protocols are adhered to

· To contribute to the planning, review, monitoring and reporting processes and activities

· To participate in team meetings and activities and represent CHICKS at other meetings as agreed

· To respect the rights of individuals by maintaining confidentiality and working in line with data protection legislation

· To attend training courses as identified and agreed for appropriate development

· To undertake other duties not specifically stated above, which from time to time are necessary without altering the nature or level of responsibility involved

· To make a commitment to improving CHICKS environmental impact by means of energy saving and recycling in the workplace
 

General Health & Safety Duties:
· To undertake regular risk assessments and take any necessary action to avoid potential health and safety hazards

· Having read CHICKS Health and Safety manual, ensure compliance at all times with CHICKS Health and Safety Policies including accident reporting procedures; fire drills and first aid facilities

Closing Date for Applications: Midday, Friday 17 July 2020

Formal interviews are likely to take place at the end of July 2020

We will be reviewing applications as soon as they come in so please ensure that you act quickly if you are interested in this post. CHICKS reserve the right to close this advert prior to the closing date specified, should we find the suitable candidate.

Are you a compassionate and dedicated leader? Can you inspire a culture of performance, creativity and teamwork? Do you want the satisfaction of knowing you are making a difference? If so, read on...

We have a new opportunity for a Head of Care to join our team based within Cambridgeshire or Norfolk. The position includes homeworking, with regular travel to our St Ives and Swaffham locations.  In return, you will receive a competitive salary of £45,000 - £48,000 per annum depending on experience plus excellent benefits.

Who are we?

Caring Together is an ambitious regional charity that provides emotional and practical support, advice and guidance to carers of all ages and their families, as well as opportunities to take a break from their caring role.

We are proud to support over 12,000 carers and their families every year. Our vision is of a world where carers have choices.

About the Head of Care role:

It is an exciting time to consider being part of our Caring Together team. The role is hugely varied, one minute you may be in a board meeting reviewing results and influencing strategy the next you may be motivating your team to help grow our organisation.

The Head of Care will work as part of the executive management team with a requirement to be the registered manager, organisation’s safeguarding lead and member of the quality and service delivery sub-committee of the board of trustees and senior leadership team.

What will you be responsible for?

- Provision and growth of high-quality cost-effective homecare services and supporting the delivery of responsive, tailored family support

- Effective management of the operations managers, their performance and development, supporting them and their teams to deliver ‘outstanding’ care services across their areas

- Ensuring compliance with all regulatory guidelines and regulations seeking continuous improvement in CQC ratings

- Strategic planning and leadership of the homecare service

What makes you our ideal Head of Care?

- Comprehensive knowledge and understanding of the CQC regulatory framework, safeguarding procedures and best practice in homecare provision

- NVQ Level 5 diploma in Leadership for Health and Social Care or equivalent desirable or willing to work towards

- Experience of engaging with a diverse range of users and stakeholders with excellent customer service ethos

- An experienced registered manager who can demonstrate with comprehensive knowledge and leadership and 3-5 years’ experience of leading a CQC good/outstanding service within a healthcare or domiciliary care setting

- Able to work under pressure and cope with change and conflicting priorities

- Willingness to travel across our region

The benefits!

- Opportunity to experience working in a charity that makes caring rewarding

- Flexible working including homeworking but with regular travel to our St Ives and Swaffham locations

- Comprehensive induction and ongoing development

- 25 days annual leave plus statutory holidays (eight days). Option to buy annual leave in accordance with our terms and conditions

- Pension scheme

- Long service awards

- Refer a friend bonus

- Enhanced disclosure

Closing date for applications: 3 July 2020

Interviews: w/c 13 July 2020

Start date: from 1 September 2020

If you would like to join our team as our Head of Care, then please click ‘apply’ today – we’d love to hear from you!

Caring Together is committed to safeguarding and promoting the welfare of vulnerable adults and children and expects staff and volunteers to share this commitment. We are inclusive. We celebrate multiple approaches and points of view. We are an equal opportunities employer and expect staff to respect the personal choice and lifestyles of colleagues, carers, and people with care needs.

This position is subject to an enhance disclosure.

Who is CFG?

At CFG, our vision is to inspire a financially confident, dynamic and trustworthy sector. Everything we do is led by our goal to enable charities to deliver more impact to their causes.

It’s our mission to put finance at the heart of social change organisations, making their money work harder and achieve the maximum positive outcome for their beneficiaries. Our members include over 1,400 charities, social change and public benefit organisations, all working hard to improve the lives and outcomes for their beneficiaries – often on a tight budget.

The role

CFG cannot afford to get its own finance wrong.  The principle purpose of this role is therefore to ensure CFG’s finances are robustly managed and that we can show how finance can be placed at the heart of effective decision making.  Additionally  you will lead our IT manager in ensuring that CFG’s systems and use of digital keep pace with developments and make best use of the resources available to us.  Finally you will oversee our HR Manager and the EA (to the CEO) who also managers CFG’s facilities requirements.

Do you believe that being a leader is not an addition to the day job; rather that it is the day job? If so you may be who we are looking for.

This is a unique opportunity to join the CFG team as the Director of Operations. We want an excellent leader who is excited by the challenge of leading our finance, IT, HR and facilities team.  Given who we are the expectations that we have of your technical and business partnering skills are high; but there is a great profile and access to the largest not for profit network of finance professionals in the UK waiting for the right person.

By nature you will be an exceptional people leader who can inspire and develop talent, spot potential and build capacity and capability in your team and throughout CFG. You will be a natural collaborator and always be striving to break down barriers or silos. Being a people leader will be a top priority for you at all times.

You will know how to bring out the best in people and be comfortable allowing others to find answers. You will be someone who enjoys continuously learning new skills and topics in a rapidly changing workplace.

You will feel comfortable driving CFG’s operations and will have a presence and credibility with internal teams and trustees alike

Why work for us?

We are a friendly team with a great sense of humour that enjoys the work that we do. There is lots of potential for development for talented individuals within CFG, and we can provide an excellent platform for career progression within the sector. We also offer a superb range of benefits including flexible working and a generous pension contribution.

Deadline for applications: We will be reviewing candidates as and when we receive CVs and cover letters and will appoint as soon as we meet the right person. Therefore, to avoid disappointment please apply early. This position is available immediately.

Job title: Senior Advice Worker      

Department: Operations

Reporting to: Head of Operations

Salary:  32,000-35,000 per annum depending on experience

Contract: Fixed term 12 month contract

Location: Deptford (Remote working during Covid-19)

Closing date: Tuesday 7th July 2020 at 12 pm

Interviews: Tuesday 14th July via Zoom

Hours:  37.5 hours per week

Annual leave: 25 days plus 8 Statutory Bank Holidays.

The Role

We are looking for a talented and ambitious individual to join our friendly team at the 999 Club to deliver an advice and advocacy service whilst assisting with gaining and maintaining AQS Accreditation for the Service.  This will involve working closely with both the team internally and externally with other local organisations.

This is an exciting opportunity for an experienced and skilled person who is confident and capable in taking the lead in this integral role.

You will be supported by the Head of Operations and will have autonomy in the lead, development and delivery in the area of advocacy, welfare benefits, housing and advice service.

About you

The ideal candidate will bring a wealth of experience of successfully supporting homeless or vulnerable people in a high quality customer focused advice service. They will be outcome focused, will build excellent working relationships with colleagues and stakeholders to increase the capacity of advice and advocacy for the clients using the service. In addition, will possess the skills to supervise and direct the day to day provision of advice by other staff and volunteers.

As we are a small team, a team-player attitude is a must, as well as a positive and can-do approach.
If you have excellent written skills, a natural ability to work across departments, and determination to succeed, we would like to hear from you.

About the 999 Club

The 999 Club is a small, community charity of 16 staff making a big impact on ending rough sleeping in Lewisham. 

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

How to apply

Please upload your CV/supporting statement detailing how you meet the Job description and person specification.

JD

Key Objectives/Responsibilities

To oversee the delivery of a quality Advice and Advocacy Service specialising in the following:

Welfare Benefits

Housing

Deliver an effective Advice service

• To ensure that Advice and Advocacy clients are comprehensively assessed in a timely fashion

• To ensure that clients are given accurate information in order that they are able to make their own decisions

• To ensure that the Advice and Advocacy service is boundaried and professional and does not create dependency

• To oversee and ensure the quality of documentation for appeals. This does not include attendance at Tribunals or appeal panels

Develop and maintain organisational advice capacity

• To lead by professional example and act as a day to day resource for frontline workers and volunteers

• To carry out regular individual supervision meetings that includes monitoring the quality of casework, files and record keeping and ensuring that cases are allocated taking account of the skills and interests of staff and volunteers as well as workload

• To assist the Senior Management Team with the recruitment of Advice staff and the Volunteer Coordinator with the recruitment of Volunteers

• To contribute to staff training and development by providing written reference materials, contributing to team meetings and running workshops to meet the needs of the service

Monitoring and Evaluation

• To make sure Advice staff and volunteers are keeping accurate records on INFORM

• To assist with reporting requirements and funding applications by providing data and evidence as requested

• To monitor and review the service annually and to develop effective client feedback methods to contribute to this

Other

• To be aware of and compliant with The 999 Club’s Policies and Procedures and to guide front line workers and volunteers in working safely within them

• To be responsible for maintaining confidential case records and ensuring that files are stored safely for the legal minimum

• To represent the 999 Club and the Advice service at external meetings and forums and to ensure that the organisations services are publicised and understood in the wider arena

To form part of the out of hours duty on-call rota

Person Specification

• Experience of providing quality advice in a professional setting

• A willingness to lead by example and support others to do so through both an informal and formal supervision process.

• Excellent listening skills with the ability to ask the right questions and probe in order to diagnose the problem.

• An understanding of the difference between the creation of dependence and independence and the ability to oversee a service that delivers the latter

• Organisational skills and the ability to multi task and meet agreed timeframes

• Experience of updating own and others knowledge in relation to changes in Benefit and Housing Law.

• IT literate with the ability to collect information, input data into the 999 Database, maintain comprehensive records, communicate effectively using emails, writes letters and produce reports

• Networking skills and the ability to build and maintain positive working relationships with internal and external stakeholders and partners.

Other Requirements

In possession of, or willing to apply for, Enhanced DBS

In the selection and interview process, we will be assessing candidates against the following competencies:

This is an excellent opportunity to manage the operations of a busy and complex organisation at the heart of community business. 

We are seeking an experienced and enthusiastic Operations Manager to effectively manage our operations to make sure we can deliver everything we need to over the next two years. You will support the Director of Finance and Resources and Head of HR at Power To Change, to ensure that we work effectively, maximise our resources, safeguard our physical assets and are compliant externally and with regards to our policies and procedures. 

Power to Change is an independent charitable trust that supports community businesses in England, endowed by the National Lottery Community Fund (previously the Big Lottery Fund). Our vision is better places through community business. We want to back people to build successful community businesses for the benefit of their local places.

The successful candidate will lead and oversee a number of projects including supporting our return to office working post Covid19 and ensuring our IT provision is effective and efficient. Your approach to working is more important than your skills and experience and we are looking for someone who is enthusiastic and proactive, able to work across the organisation to support your colleagues.

We are an equal opportunities employer and welcome applications from all candidates irrespective of race, age, disability, gender, gender identity, sexual orientation, religion or belief, or marital or civil partnership status. We will assess all applications against the requirements for this post as detailed in the job description and person specification and ask for names and education history to be removed from applications.

We are Disability Confident Committed, we welcome and respond positively to applications from disabled people. We will meet individual needs throughout the recruitment process, including making any appropriate reasonable adjustments during the interview stage and to our workplace if selected into post to support colleagues with any form of disability. 

As a Mindful Employer we recognise that in the UK, people experiencing mental ill health continue to report stigma and discrimination. We are committed to creating a supportive and open culture, where colleagues are able to talk about mental health. We are also committed to ensuring that our employees feel safe in disclosing any mental health conditions and confident that they will be properly supported and offered reasonable adjustments when required.

If you have any questions about how Power to Change is an equal opportunities employer please contact our Diversity and Inclusion Coordinator, Edward Walden.

Role Purpose:

The primary function of this role is to support the Director of Finance and Resources and Head of HR to effectively manage the operations of the Trust, including maximizing resources, safeguarding physical assets and ensuring compliance.

Working with the Finance and Resources Officer the role will lead on IT, office management and provide additional HR support.The role will require the Operations Manager to lead on the one-off projects that it embarks on particularly as Power to Change (PTC) considers its potential closure. The post will be a key liaison within the Finance and Resources team as well working with stakeholders within the wider organisation.

Key responsibilities:

Strategic oversight

• Responsible for IT, office management and insurance budget lines ensuring value for money
• Where necessary develop and improve policies to reflect best practice and communicate to the organisation
• Contribute to committee and board papers where appropriate

Operations Management

Manage all operations projects including defining requirements, engaging with relevant stakeholders and ensuring objectives are met on time and on budget.

 IT

• Manage PTC’s outsourced IT provider ensuring they provide a good service and service level agreements are met.
• Ensure PTC’s network remains secure, stable, targeting zero downtime and adapting the best in class technology keeping within a cloud strategy.
• Responsible for the mechanisms for storing files on PTC’s network, apps and cloud software ensuring a clear structure of filing system.
• With the Data Manager ensure that data retained on PTC’s network is valid or archived/deleted where appropriate.
• Ensure IT equipment is replaced regularly and to the specification needed.
• Lead on IT projects and upgrades in conjunction with the IT provider.

Office Management

• Hold the relationships with the landlords and building maintenance staff for all offices
• Ensure adequate health and safety measures (including C-19) are in place and PTC is compliant
• Ensure the office and the office equipment is regularly maintained and if necessary tested.
• Ensure that fire evacuation plans are in place and regular drills occur

Insurance

• With the Director of Finance and Resources ensure an adequate level of cover is in place for the business insurance of PTC and subsidiaries.
• Take an active role in annual renewal of the policy with the insurance broker.
• Manage any claims made on the policy.

HR

• Support the Head of HR in ensuring that employee data is collected and stored in line with the GDPR and support on internal audit reviews as and when they occur.
• Support the Head of HR to manage employee benefit administration, including annual renewal processes
• Manage the update of the Employee Handbook, coordinating necessary changes and updated language from other teams
• Maintain the contract database for all consultants and suppliers
• Provide ad-hoc assistance to other team members as required.

This job description is issued as a guideline to assist you in your duties, it is not exhaustive.Because of the evolving nature and changing demands of our work this job description may be subject to change.You may, on occasions, be required to undertake additional or other duties within the context of this job description.

Skills & experience:

• Enthusiastic and proactive, willing to pick up a range of varied projects and support the wider organisation on new activities and opportunities.
• Good working knowledge of IT best practice including Office365
• Experience of contracts management including service level agreements.
• Experience of planning and managing projects.
• Experience of managing budgets and ensuring value for money.
• Excellent communication skills, with the ability to explain technical information and concepts to non-technical staff individually and in formal group training sessions
• Proven ability to work to a high standard with an eye for detail with first-rate analytical and problem-solving skills
• Highly organised and able to manage a varied workload. 
• Working understanding and appreciation for information legislation such as GDPR
• Experience of working in a charity / not for profit sector desirable

Based: London

Salary: £45,000-£47,000

Reporting to: Director of Finance and Resources

Closing date for applications: Monday, 13th July, 2020

If you are interested in this excellent opportunity, please send your CV and Cover Letter to Sheena Pentin at Careers4Change.

The NSPCC is dedicated to the fight for every childhood and the Strategy Unit plays a vital role in developing and implementing research that will help transform society as well as drive innovation to help keep children safe.

The Senior Manager will have excellent communication and influencing skills, strong project management skills, able to work at pace and with efficiency and be an inspiring team leader. The role holder will lead key projects tackling the distribution of child sexual abuse material, working in conjunction with organisations to help keep children safe from sexual abuse online. We are particularly keen to hear from candidates who have practical experiencing working with children.