82 Senior housing officer jobs near Ilford, Greater London

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Bede House Association
SE16 2JW 7.27 miles
Circa £55000 with contributory pension
Bede House, Bermondsey has been helping local people for over 80 years to improve life for themselves, their families and their community.
I CAN Charity
EC1V, London 7.89 miles
£31,895 to £33,510 dependent on experience
One Housing Group
London 9.3 miles
£50,000 - £60,000 per year
EC1V, London 7.69 miles
£36,858 pa (including £4,615 London Weighting) + excellent benefits including 30 days holiday and flexible working
National Housing Federation
Holborn 8.84 miles
£25000 - £35000 per annum, Benefits: £34,057 per annum
Page 1 of 6
London, Greater London 12.55 miles
£33,600 - £36,000 per year
Permanent, Full-time
This recruiter is scheduling interviews as the applications come in. So apply now!
Job description

Senior Housing Services Officer

Role Purpose:

To deliver a responsive customer focused Housing Management service to tenants and prospective tenants of the Association. To supervise The Neighbourhood Officer, the Income & Tenancy Sustainment Officer and to ensure performance and service delivery meets our standards.

Key accountabilities

  • Income Collection
  • Complaint handling
  • Tenancy & Lease Management to ensure statutory and contractual obligations are met
  • External Liaison to promote Housing Management Service
  • Producing various mangement reports
  • Managing voids & lettings
  • Ensure the Service Delivery is customer focused
  • Line management expereince/ Staff supervision
  • Estate Management & Performance Monitoring
  • Anti-social behaviour management

Core Comptetencies: 

  • Result focus
  • Customer Orientation
  • Effective communication
  • Teamwork
  • Planning & Organisation
  • Decision Making & Initiative
  • Influencing & Negotiating
  • Leadership

Please see attached the full job description for more information.

Additional documents
WHA Senior Housing Service Officer - Job description (.pdf)
Refreshed on: 27 December 2020
Closing date: 26 January 2021
Job ref: WHA/SHSO12021
Tags: Management,Housing Management

The client requests no contact from agencies or media sales.

Job closes in 1 week
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