Senior housing officer jobs

The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Governance Officer to join our CEO’s Office, providing key support in the delivery of our EDI Strategy and governance functions.

The role

This role offers a unique opportunity to work at the centre of The British Academy to support our equality, diversity and inclusion (EDI) and governance activity. This varied role will support the delivery of the Academy’s EDI Strategy and action plans, helping drive meaningful initiatives across the organisation while also contributing to the smooth running of the Academy’s governance structures.

You will work closely with colleagues across the Academy, Fellows, senior stakeholders and external partners, playing an important role in supporting projects, events, communications and committee activity. From helping shape EDI initiatives and building relationships across networks to coordinating governance processes and supporting high-level meetings, this role offers the opportunity to support work that has an impact across the Academy and contribute to EDI best practice in the research sector.

This role would suit someone who is highly organised, proactive and collaborative, with excellent communication skills. You may already have experience in EDI work, governance, higher education or membership organisations. A commitment to EDI is essential and an understanding of the broader context and regulatory landscape surrounding EDI would be valuable. You will be comfortable using Microsoft Office 365 and working collaboratively across teams, bringing a positive, and respectful approach to your work.

Whether you’re looking to build your experience in governance or EDI and want a role where you can make a real contribution across the Academy, we’d love to hear from you.

About the Academy

The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1,700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy.

The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team.

Working at the Academy

Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow.

Terms and conditions

The British Academy is based at 10-11, Carlton House Terrace, London SW1, a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week, with hours and location worked flexibly under our hybrid-working policy; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.

How to apply

We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.

To apply, and to see the full job description and our workplace values, please follow the apply link to visit our recruitment platform. 

Closing date: Midday on 17 June 2026.

A well-established housing provider in the North West is seeking an interim Head of Finance Business Partnering for an inital 6-month period with option of temp to permanent for the right candidate. The organisation has a strong focus on service delivery, financial control, and continuous improvement across its housing operations.

This is a senior, hands-on leadership role combining team management, consolidation of management accounts, and strengthening of business partnering across the organisation. A key focus will also be driving improvements in financial systems and processes, including automation and better use of core finance systems.

 

Responsibilities:

• Lead and manage the Finance Business Partnering team, providing direction, oversight, and support across key service areas
• Oversee and consolidate monthly management accounts, ensuring accurate, timely, and insightful reporting to the Finance Director and senior stakeholders
• Drive high-quality business partnering across the organisation, supporting operational teams with financial insight, challenge, and decision-making
• Support property-related finance activities as required (e.g. repairs, maintenance, capital spend)
• Identify and implement process improvements, with a focus on automation and efficiency across finance systems
• Build strong relationships across finance and operational teams, translating complex financial information into clear, actionable insight

 

Requirements:

• Qualified Accountant with proven experience operating at a senior finance level, ideally from a housing association background
• Strong understanding of management accounting, including consolidation, reporting, and performance analysis
• Demonstrable experience managing and developing finance teams, ideally within a business partnering model
• Experience within property or housing finance (e.g. repairs, maintenance, capital programmes) is highly desirable
• Strong systems expertise, with experience improving and automating finance processes
• Excellent stakeholder management skills, with the ability to influence and challenge at senior levels

Please get in touch if this role is of interest and you feel you can add value in the position.

We are seeking a strong and motivated leader, who is passionate about seeing lives transformed, to become our Head of Services (Programmes). In this strategic senior role, you will work closely with the Chief Executive Officer to provide stable leadership to staff and residents in the delivery of the day-to-day leadership of the organisation and residential addiction recovery / resettlement programmes. As a key member of the senior leadership team, you will help lead and motivate the organisation through transformational change to more effectively and sustainably deliver our mission – to help those affected by addiction to heal, transform, and thrive.

Outstanding communication, interpersonal, and relationship-building skills are essential. As a Christian charity, we bring our faith to the work we do and the men we work with, so you will be someone with a deep-rooted Christian faith, able to lead and inspire others in their own faith journeys, seeking the guidance of the Holy Spirit in all key decisions. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

Your role, in this committed team of 40+ staff, requires balancing management responsibilities alongside a more hands-on approach, including significant contact with our residents. Seeing them undergo the process of transformation, with all the joys and challenges that entails, is what makes our work worthwhile – a tremendous encouragement.

To apply: Please view the full job description and person specification. When you’re ready to apply, click the ‘Apply now’ button to begin your online application, submitting a covering letter, CV and screening question.

For an informal conversation about the role, please contact CEO, Maarten Fontein or Administration Manager, Sue Hedger - contact details on our website, which is currently under development.

Closing date: 23.30 Sunday 14th June 2026

Job Title: Marketing and Communications Officer

Reports to: CEO

Hours: 21 hours per week (office based)

Pay: £30,079 Pro-Rata

Trinity Winchester is seeking a Marketing & Communications Officer to join our established team, helping the fundraising team showcase our work locally and nationally while engaging and growing our supporter base.

Trinity is a Winchester-based charity which addresses the effects of homelessness and vulnerability through specialist practical and emotional support, and proactive prevention, empowering positive change.

We help people who are vulnerable to the effects of homelessness, addiction, physical and mental ill health, poverty, social isolation and domestic abuse. We offer solutions, hope, choice and control.

From humble beginnings, Trinity has grown into a respected and skilful organisation helping people to improve their lives. We provide vital practical and emotional support to over 640 people each year who are experiencing the effects of homelessness or vulnerability.

Our dedicated Women’s Service sees over 150 women each year. We support them to make positive change to their lives and in many cases break free from the damaging cycle of domestic abuse.

We aim to support individuals to change their situation and aspire towards positive fulfilling futures.

Role Purpose

The Marketing & Communications Officer is responsible for helping to develop and deliver integrated marketing and communications activity across digital, print and face-to-face channels. The role supports brand awareness, audience engagement, campaign delivery, content creation and reputation management, while ensuring communications are aligned with the organisation’s values, objectives and tone of voice.

Key Responsibilities

· Support the development and delivery of marketing and communications plans that align with organisational priorities.

· Create, edit and proofread high-quality content for a range of channels, including website copy, newsletters, social media, email campaigns, press releases, presentations and printed materials.

· Manage day-to-day activity across digital platforms, ensuring content is accurate, engaging, accessible and on brand.

· Manage and grow our volunteer base.

· Assist with planning and delivering campaigns, events and promotional activity to increase awareness, engagement and participation.

· Maintain and update website content and support the effective use of content management systems and email marketing platforms.

· Monitor social media channels and other communications platforms, responding or escalating queries where appropriate.

· Manage and regularly update the fundraising database.

· Help protect and strengthen the organisation’s brand by ensuring consistency of tone, style and visual identity across all communications.

· Liaise with internal teams and external suppliers, agencies, media contacts and stakeholders to support delivery of communications activity.

· Gather case studies, stories, testimonials and other content that demonstrate impact and support audience engagement.

· Track, analyse and report on campaign and channel performance, using insights to support continuous improvement.

· Support media relations activity, including drafting press materials, maintaining media lists and identifying positive publicity opportunities.

· Represent the organisation professionally in meetings, presentations, and networking opportunities with funders and partners where required.

· Ensure all marketing and communications activity complies with relevant policies, brand guidelines, copyright, data protection and accessibility requirements.

· Provide general administrative support for marketing and communications projects, including scheduling, maintaining content calendars and coordinating assets.

Person Specification

Essential

· Experience in a marketing, communications or similar role.

· Excellent written and verbal communication skills, with strong attention to detail.

· Ability to create compelling content for different audiences and channels.

· Experience of using social media, websites and email marketing tools in a professional context.

· Strong organisational skills with the ability to manage multiple tasks and deadlines.

· Ability to work collaboratively with colleagues and external stakeholders.

· Good understanding of branding, audience engagement and communication best practice.

· Confidence using Microsoft Office and other common digital tools.

· Ability to analyse performance data and present findings clearly.

· Awareness of data protection, accessibility and copyright considerations in communications work.

Desirable

· Relevant qualification in marketing, communications, public relations, digital media or a related field.

· Experience of working with design tools, content management systems or analytics platforms.

· Experience of campaign planning, media relations or event promotion.

· Understanding of SEO, digital accessibility and content performance optimisation.

· Experience of working within a regulated, public sector, charity or membership environment.

Key Working Relationships

The post holder will work closely with colleagues across the organisation, including senior leaders, operational teams and external partners, suppliers, agencies, media contacts and other stakeholders as required.

Why Join Trinity Winchester

Joining Trinity Winchester means using your skills to make a tangible difference in the lives of people affected by homelessness, domestic abuse and other vulnerabilities in our community. This role offers the opportunity to shape compelling communications, strengthen supporter engagement and help raise the profile of services that change lives every day.

We are a values-led charity with a strong local reputation, a practical and compassionate approach, and are a trusted voice in the community. As part of a small, committed team, you will have scope to contribute ideas, work across a varied portfolio and see the direct impact of your work.

What We Offer

· A rewarding opportunity to support a respected Winchester charity making a measurable difference in people’s lives.

· A part-time role of 21 hours per week, office based in Winchester.

· The opportunity to work closely with senior colleagues and contribute to organisation-wide priorities.

· A varied role spanning digital content, campaigns, storytelling, supporter engagement and brand development.

· A supportive team environment with scope for initiative, creativity and continuous improvement.

· On site parking,

Application Process

To apply, candidates should submit a CV and a supporting letter explaining how their experience, skills and knowledge meet the requirements of the role. The supporting statement should clearly address the person specification and demonstrate suitability for the post.

Shortlisted candidates will be invited to interview. The selection process may include a practical task relevant to the role, such as drafting content or reviewing communications material.

Equality, Diversity and Safeguarding

Trinity Winchester is committed to equality, diversity and inclusion. We welcome applications from people of all backgrounds and seek to build a workforce that reflects the communities we serve.

We are committed to safeguarding and promoting the welfare of adults, young people and children. Any appointment will be subject to appropriate pre-employment checks, which may include references and a Disclosure and Barring Service check where relevant to the role.

This role will manage a diverse portfolio spanning across multiple income streams - consisting of Glass Door flagship annual events, community fundraising, challenge events, school, church and local business giving. Whilst we have a very loyal supporter network - this is a fabulous opportunity to deepen our roots and increase our community giving and engagement, as well as strategise creatively on how to expand our network. 

This role offers the successful candidate the opportunity to use their expertise in Community fundraising to strengthen our corporate partnerships through employee led fundraising, events and cause-led marketing.

You will take an active part in rejuvenating, stewarding and growing our Corporate Giving programme, working collaboratively and creatively with the Senior Fundraising team to nurture our existing relationships, seek opportunities for cultivation and further engagement. 

Community & Events:

Glass Door Flagship Events  

• Lead, plan and deliver our largest, annual flagship fundraising event – Sleep Out; our annual Supporter Thank You Event and our annual Christmas Carols Service 

• Cultivate opportunities for corporate sponsorship for our events 

Community Fundraising Events  

• Lead, plan and deliver a year-round calendar of Fundraising & Challenge Events across the community and corporate employee fundraising.

• Focus on recruiting and supporting participants for core flagship challenge events – such as the Royal Park Half, Tough Mudder and Skydives - as well as using the tool Run for Charity to expand our portfolio and community of supporters.

Churches & Schools  

• Lead, plan and deliver a year-round calendar of events, talks and opportunities for engagement through donations, collections, events & in-kind donations.

• Steward key relationships across our church & school network ensuring quick, thoughtful and organised communications 

• Act as an ambassador (as well as support colleagues across the organisation), to plan and deliver, talks and presentations throughout the year to champion our work and encourage engagement 

Partnerships: 

• Co-steward an existing Corporate portfolio who give through, sponsorships, events/ employee fundraising, challenge events, cause related marketing and donations. 

• Identify and develop partnerships and sponsorship opportunities with organisations aligned with the charity’s mission 

• Develop employee engagement and fundraising opportunities with our corporate partners 

Strategy:

• Plan and deliver a year-round activity plan and fundraising strategy to support and grow a portfolio with a six-figure annual income target across multiple income streams. 

• Work collaboratively with the fundraising team to secure an organisation-wide forecasted budget of £2+million

• Conduct an evaluation after each event, considering its successes, factors which could be improved and any recommendations moving forward. 

Collaboration:

• Work closely and collaboratively with: 

• The Communications team, specifically, our Marketing Officer to ensure our voice and brand are consistent across all supporter communications, and to optimise usage of email & paid social media marketing

• Colleagues across the organisation to deliver presentations and talks across the community about our work and impact 

• The Volunteer & Involvement Manager to maximise engagement across a community of 800+ volunteers 

Other: 

• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy. 

• Attend and participate in Manager meetings, and other ad hoc meetings when necessary. 

• Develop positive internal working relationships with relevant colleagues, working collaboratively with to ensure communications, data protection legislation, database management and donation processing are all handled appropriately. 

• Carry out line management responsibilities and ad-hoc co-management of cross-team deliverables 

Person Spec: 

We are seeking an energetic, insightful and creative fundraiser who has the confidence to take on a diverse portfolio and will have demonstrable experience at manager level within one or more of these core areas: events, community or corporate fundraising. We are looking for someone who can think strategically whilst also be willing to ‘roll up their sleeves’ and deliver - someone who enjoys building relationships, working collaboratively with their colleagues and volunteers, engaging with supporters and driving activity forward. 

Knowledge & Experience 

• Proven experience and demonstrable success in community fundraising at manager level; securing income from a range of fundraising streams and delivering a range of activities. 

• Experience managing complex events delivering six-figure income targets 

• Strong stewarding and relationship management skills under-pinned by values and principle-based fundraising 

• Up to date knowledge of the regulatory regime around fundraising and data protection. 

• Experience of managing budgets including forecasting, monitoring and regular reporting of outcomes against targets. 

• A good understanding of health and safety and risk assessment procedures. 

• Experience of coordinating and working with volunteers. 

• Confident use of CRM systems and supporter databases and fundraising platforms such as Just Giving. 

• Willingness to work flexible hours occasionally, for example at evenings and weekends 

Skills & Aptitudes 

• Strong interpersonal skills and the ability to build relationships with a wide range of stakeholders and audiences, particularly our fundraisers, donors and volunteers. 

• Strong public speaking skills and experience of presenting to supporters. 

• Excellent verbal and written communication skills with the ability to adapt style appropriately. 

• Exceptionable attention to detail, project management, and organisational skills.

• Ability to work under pressure, manage time effectively and prioritise a varied workload. 

• Highly numerate with strong analysis skills. 

• Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous donor records and administration systems, in line with agreed protocols. 

ABOUT THE PASSAGE 

Our vision is of a society where homelessness no longer exists, and everyone has a place to call home.

The Passage is based in the heart of Westminster, providing practical support and a wide range of services to help transform the lives of people who are, or are at risk of, street homelessness.

We are guided by our Vincentian values and offer our clients resources and solutions to prevent or end their homelessness for good, including routes to employment, benefits, and stable accommodation. 

Our current 3-year strategy ‘The Art of The Possible’, outlines the innovative approach we will be taking over the next 3 years building on a foundation of collaboration and focusing on three goals: preventing, convening and sustaining.The Passage is in a secure and financially stable position and is viewed by central, regional and local government as a key strategic partner.

JOB PURPOSE  

As a member of the Senior Leadership Team, and reporting directly to the CEO, this role is of critical importance in supporting The Passage to achieve its vision and mission.

The Executive Assistant provides dedicated support to the Chief Executive and Senior Leadership Team, with key tasks including action tracking, minute taking, developing resources and materials for events, diary management and regularly being the first point of contact for individuals and organisations seeking to liaise with the CEO/Senior Leadership Team. We expect the post holder will have excellent relationship management skills, sound experience of using Office 365 products, strong organisational skills and the ability to support the smooth running of the Executive Team and governance functions.

The post holder will facilitate effective governance support systems, including organising meetings and supporting Trustees and Committee members to fulfil their roles where needed. They will also have excellent professional standards of confidentiality and discretion in all areas of work, including assisting and supporting high profile events at The Passage. 

MAIN DUTIES 

• Support the effective governance systems of The Passage Group (P2000, Passage Housing Services and Passage Trading Services) by ensuring effective Trustee and Committee member recruitment, induction and continued professional development.

• Support each Chair of Board with the implementation and ongoing review of a skills matrix system. 

• Act as the first point of contact for external bodies and individuals who wish to communicate with the Chief Executive, ensuring that the organisation is professionally represented and seen as accessible and responsive. 

• Liaise with Board members, teams and external organisations as necessary to facilitate the work of the Senior Leadership Team. 

• Assist the Chief Executive and Senior Leadership Team to project manage specific pieces of work and assist with the relationship management of key stakeholders. 

• Maintain professional standards of confidentiality and discretion in all areas of work. 

• Develop and manage systems that provide effective support for the Chief Executive and Senior Leadership Team, including diary management, scheduling and servicing meetings, project planning and monitoring communications.

• Assist in producing resources and other materials for the Senior Leadership Team as required. 

• Assist and support the CEO and Senior Leadership Team with the management and running of high-profile events as required. 

• Provide administrative support to Senior Leadership Team, Board and all Governance Committees including the production of annual governance meeting schedules, correspondence and minutes, and compiling and circulating papers.

• Maintain an up to date and accessible filing system for the Chief Executive and ensure that all information is stored in an accessible manner on SharePoint, adhering to data protection requirements. 

• Arrange meetings for the Chief Executive providing links with those involved and preparing hospitality, papers, and all practical arrangements. 

GENERAL RESPONSIBILITIES 

• In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 

• Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. 

• Participate in regular supervision, annual appraisal and identifying individual professional and personal development and training needs. 

• Ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality. 

• Contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. 

• Undertake your role in a professional manner at all times to maintain a high-quality standard of work in accordance with the aims, values and ethos of The Passage. 

• Undertake any other duties that may be required which are commensurate with the role. 

Note: The details contained in this Job Description summarise the main expectations of the role at the date it was prepared. It should be understood that the nature of individual roles will evolve and change as service, service users and commissioner needs change. Consequently The Passage will review and revise this Job Description as required in consultation with post holders. 

Person Specification: Executive Assistant  

The person speification sets out the essential abilities and qualities that will be used in the selection criteria for this post.When completing your application form, please address criteria E1 to E6 and K1 to K4 demonstrating your experience and knowledge, giving evidence of your experience and abilities. 

EXPERIENCE 

E1 Experience of working as an Executive Assistant or equivalent senior support in a similar context. 

E2 Experience of devising and maintaining governance support systems (recruitment, induction, training and development and skills audit support).

E3 Experience of administering effective governance cycles; including minutes, action tracking and preparation of papers. 

E4 Experience of diary management, inbox management and stakeholder coordination. 

E5 Experience supporting strategic projects, programmes, or organisational planning. 

E6 Excellent communication skills, with ability to build and maintain effective relationships with a range of diverse stakeholders, both internal and external.

KNOWLEDGE  

K1 Knowledge of Office 365 products and project tracking tools. 

K2Enhanced knowledge of governance and committee structures within a charitable organisation.

K3Knowledge of GDPR and Charity Commission guidelines for good governance. 

K4Knowledge and experience of working as part of a senior leadership team or similar. 

Interim Director of Finance & Operations

• Contract: 12 months fixed term
• Hours: 37.5 hours per week 
• Location: Oxford is the primary location, with some opportunity for hybrid working 
• Salary: £80,000 per annum
• Closing date: 14th June 2026

Lead strategic finance and operations at a purpose-drive organisation delivering vital care and support to children and families.

We are seeking an experienced and commercially astute Director of Finance & Operations to join our Executive Team on a 12-month fixed term basis. Reporting to the CEO, you will play a critical role in shaping organisational strategy, ensuring financial sustainability, and overseeing key enabling services that support the delivery of outstanding care and impact.

This unique opportunity to step into a pivotal leadership role, providing direction across finance, estates, governance, date and risk, and project management functions.

About the role:

As a member of the Executive Team, you will:

• Provide strategic financial leadership to the CEO, Board and senior stakeholders
• Lead and develop high-performing teams across Finance, Estates & Operations, Data & Risk, and PMO
• Oversee planning, budgeting, forecasting and financial reporting, ensuring long-term sustainability
• Drive organisational performance, insight and continuous improvement.
• Ensure robust governance, compliance, and risk management frameworks

About you:

We are looking for a collaborative and influential leader who:

• Is a fully qualified accountant (ACA/ACCA/CIMA or CIPFA)
• Brings significant senior leadership experience, ideally overseeing multiple functions
• Demonstrates strong commercial judgement and financial insight
• Has a proven ability to lead, develop and deliver results through high-performing teams.
• Is an excellent communicator, able to influence at Board and Executive level.
• Thinks strategically, with the ability to translate vision into delivery and results

Apply now to be part of an organisation where your expertise will directly support lives and communities.

We reserve the right to close the advert at any time should we receive sufficient applications, therefore we encourage applicants to apply as soon as possible. 

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Yeldall Manor is a Christian residential treatment centre near Reading for men struggling with addiction to drugs or alcohol. We are seeking someone strategic and relational to strengthen and develop all aspects of fundraising for Yeldall Manor, and to lead a new marketing and fundraising campaign. The appointee will join our senior leadership team and shape the next chapter of our development as we are at a pivotal moment of opportunity, with an ambitious vision to build our Christ-centred identity and practice, pursue excellence and impact, and expand our reach.

We are looking for someone who will:

• Lead supporter acquisition activities and build the portfolio of individuals, churches, trusts, corporates and other organisations supporting the work of Yeldall Manor.
• Build deep, mission-aligned partnerships with donors and stakeholders.
• Lead and implement an effective marketing and communications strategy to help position Yeldall Manor within the top tier of UK residential rehab centres.
• Lead and execute a high-impact fundraising strategy across major gifts, individual giving, churches, trusts & foundations, corporates, and legacies.
• Work closely with the CEO and the Senior Leadership Team to align income generation with Yeldall Manor’s strategic vision and programme outputs.
• Lead the development of funding applications for trusts & foundations.
• Provide leadership and nurture staff working on supporter acquisition, fundraising and marketing activities, empowering them to deliver with excellence.
• Inspire a culture of philanthropy throughout the organisation, rooted in strong values and relational excellence

You will be working alongside the existing Administration and Supporter Relations Manager, and other staff assisting with marketing and administration, based mainly at Yeldall Manor, which means you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.

Please see the Job Description for full details and submit a covering letter along with your CV showing how you meet the requirements of the Person Specification. As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

For an informal conversation about the role, please contact CEO, Maarten Fontein or Administration Manager, Sue Hedger - contact details available on our website, which is currently under development.

​

Do you have an understanding of supporter experience and the role of stewardship, with experience in developing and delivering multi-channel supporter journeys? Would you like to help ensure that we are delivering the best possible experience for our participants?

About the role
We are recruiting for a Participant Experience Officer to join on a full-time basis, working 35 hours per week on a fixed-term contract for 12 months. This is a home-based role, with occasional travel required for in-person team meetings and events.

As Participant Experience Officer you will work across the Events team, supporting the strategic planning, development and implementation of our Event participants’ supporter journeys. This includes working on a wide range of activities such as Memory Walk, Trek26 and third party runs and challenges.

In this role you will both advise on and directly implement multi-channel communications journeys, from the point of registration through to event day and beyond. This will include working with internal and external stakeholders to coordinate owned and paid stewardship channels, such as email, mail, social media, SMS and phone.

You will also support the testing and evaluation of stewardship across Events, ensuring continual development of our participant experience and that we are delivering the best possible experience for our participants, leading to continued engagement and lifetime value.

Interviews for this role have been provisionally scheduled to take place via MS Teams on Tuesday 7th and Wednesday 8th July.

About you
Joining us, you’ll have experience of supporter experience within the not-for-profit sector, and a good understanding of the role of stewardship, with experience of developing and delivering multi-channel supporter journeys. You’ll be a good communicator with the ability to work collaboratively, influence and inform others.

Crucially, you’ll be able to manage a range of complex projects, meet deadlines and use problem-solving to implement solutions. You’ll also be able to interpret complex data and make recommendations based on analysis.

What you’ll focus on:

- Working with the Senior Participant Experience Manager, Participant Experience Manager and other Participant Experience Officers to oversee the supporter experience of all event participants.
- Working collaboratively with other teams, including Event Leads, Omnichannel, Data Analysis, Digital Engagement, Supporter Care and Regional Engagement to develop and maintain the best supporter experience.
- Contributing to the planning and development of event participant and volunteer stewardship journeys and deliver areas of responsibility.
- Leading and advising on the implementation of stewardship communications across a range of channels, including mail, email, SMS, social media and phone.
- Managing relationships with external agencies (including fulfilment houses) to ensure best value and optimum levels of service at all times.
- Developing robust data analysis and testing processes across events stewardship campaigns.
- Analysing the progress and impact of our supporter experiences, providing support to live campaigns and feeding into event evaluations with recommendations.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? We know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

The Director of Place, Programmes and Delivery provides strategic leadership and operational oversight of the charity’s programmes and projects, including our Place Expansion work, ensuring they are high-quality, impactful, and aligned with the organisation’s mission and values. The role is responsible for translating strategic objectives into effective delivery, embedding learning and improvement, and ensuring programmes are sustainable, inclusive, and responsive to the needs of funders.

You will have a strong understanding of risk management, developing senior relationships with key partner agencies, able to take decisive and proactive actions to ensure smooth execution of programmes.

You will be purposeful and collaborative with the ability to manage multiple complex programmes at one time. The current programmes you will be responsible for include: Safeguarding and Welfare, Playzones, and Place Expansion. You will also be responsible for all of our Project work.

Being the senior leader responsible for our Place Expansion work will be a substantial part of this role.  Place-based working in this sector is still emerging and operates within complex local systems, requiring the ability to navigate, influence and align a wide range of partners, often with different priorities, accountabilities and constraints.

You will also be the lead senior officer responsible for Safeguarding.

As a member of the senior leadership team, the Director of Programmes, Delivery and Place contributes to organisational strategy, resource planning, and organisational culture. You will also regularly attend Board meetings and Sub-Committee meetings as required.

Find out more about this role at our online candidate information webinar on 8th June at 3pm.  Join the session using the link in the recruitment pack or watch the recording of the session on our YouTube Channel.

Please see the recruitment pack on our website for full details of this role.

Who you are:

• Significant senior-level experience in programme or service delivery within the charity, public, or related sectors.
• Experience of managing and influencing complex relationships with external senior stakeholders at a strategic level and brokering solutions in environments where relationships can be both collaborative and contested.
• Proven experience of leading complex programmes and teams.
• Strong understanding of programme design, delivery and impact measurement.
• Experience of project management tools, resource planning and budget management.
• Excellent leadership, communication, and stakeholder-management skills.
• Strong commitment to, and knowledge of, safeguarding, equity, diversity, and inclusion.
• Alignment with the values and mission of the organisation.
• You are able to demonstrate an understanding of, and commitment to, equality, diversity and inclusion in relation to London.
• You have lived experience of day-to-day life in London. 

Key Details:

• Full-time (35 hours per week).  We are open to discussing flexible working options.
• Salary: £75,000 per annum if full-time
• Permanent contract
• Flexible working: we use a model of 2 plus days per week in our central London office at House of Sport or a partner organization and working from home, with travel required throughout London
• Offering 28 days’ holiday + 8 public holidays + 5 volunteer days + Christmas Closure
• Competitive Pension scheme 
• Life Assurance and Health Cash Plan
• Employee Assistance Provider giving access to counselling and practical support

Timeline:

Deadline for applications: EoD on Tuesday 16th June

Are you a qualified finance professional looking for a high-impact contract role within an international charity? This is a unique opportunity to join during a pivotal period of growth and transformation, helping integrate UK and US finance operations while ensuring robust financial control, compliance, reporting and governance.

Working closely with the VP of Finance, you will provide strategic financial leadership while remaining hands-on with financial operations, systems migration, board reporting and statutory compliance. This role would suit someone who thrives in a changing environment and enjoys improving processes, systems and reporting.

Key Responsibilities

• Lead the integration of UK finance operations into a global finance function
• Support the migration from QuickBooks to NetSuite and Barclays to HSBC
• Support budgeting, forecasting and financial planning activities
• Prepare board reports and provide financial insights to senior stakeholders
• Lead UK audit activity and support statutory filings with Companies House and the Charity Commission
• Review and improve financial policies, processes and reporting frameworks

Essential Skills & Experience

• ACA, ACCA or CIMA qualified
• 5+ years' finance experience
• Experience managing change, finance transformation or systems projects
• Board reporting and stakeholder management experience
• Experience managing or mentoring finance staff

Desirable Skills & Experience

• Charity or international NGO experience
• NetSuite implementation or migration experience
• Gift Aid knowledge

Applications for this role are now under review, and the deadline could well be brought forward if the suitable candidate is found. Therefore, do not delay in submitting your application!

About the team

Please note, this is a 12 month fixed term contract (materity leave cover). The salary for this post is £47,043 (for London, including London weighting) or £45,373 (for Cardiff, including regional weighting).

This role can be based in our Stratford Office (2 Redman Place, Stratford Cross, London E20 1JQ) or our Cardiff Office (Suite 1, 9th Floor, Brunel House, 2 Fitzalan Road, Cardiff, CF24 0EB)

This role requires a Disclosure and Barring Service (DBS) check.

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

This is a rare opportunity to step into a high-impact role at the heart of Mind's Social Impact Directorate.

We bring together teams across policy, campaigns, research and evaluation, systems insight, equity partnerships, national services, network relations, and communications, including our work in Mind Cymru. Together, we work to drive meaningful change in mental health through insight, influence and delivery. Our work is ambitious and complex, and we're continually evolving how we plan, connect and deliver that work.

As our Impact Directorate Operations Manager (maternity cover), you'll sit at the centre of this, working closely with senior leaders and teams across the directorate to ensure our priorities are clear, coordinated and delivered with momentum, while connecting into the wider organisation where needed.

We're looking for someone who can do more than just keep things running smoothly. Yes, this role is about excellent operational grip, planning and delivery but it's also about connecting people, energising teams, and helping to create a bold, collaborative culture where great work can thrive.

You'll play a pivotal role in:

-Turning strategy into action, supporting teams to plan and deliver effectively

-Joining the dots across programmes and teams, bringing clarity and alignment

-Shaping how we work, strengthening systems, processes and ways of collaborating

-Creating the conditions for great work, where people feel connected, supported and able to do their best

This is an influential role with visibility across the directorate and beyond. It's ideal for someone who thrives in complexity and enjoys making things work better.

Key duties and responsibilities

The post holder will:

Support delivery and performance across the directorate

-Bring clarity and structure to directorate priorities, ensuring alignment with Mind's strategy

-Monitor progress across programmes, tracking milestones, outputs, outcomes and budgets

-Identify risks, challenges and dependencies early, and support teams to address them

-Produce clear, insightful reporting to support senior leadership and governance decision-making

Support effective planning and programme management

-Work with teams to scope, plan and manage their work, including timelines, resources and dependencies

-Embed practical tools and approaches (e.g. Smartsheet) to improve visibility and coordination

-Help make complex work feel manageable by improving planning, prioritisation and flow

Act as a connector and trusted partner

-Build strong, trusted relationships across teams, directorates and the wider federation

-Bring people together to align priorities, solve problems and support decision-making

-Act as a trusted partner and sounding board to the Executive Director and directorate senior leadership team, helping maintain focus, momentum and connection

Strengthen governance and continuous improvement

-Support effective governance processes, including board and committee reporting

-Ensure performance, risks and impact are clearly understood and communicated

-Use data, insight and learning to improve how the directorate plans and delivers its work

-Identify opportunities to strengthen systems, processes and ways of working

Shape ways of working and culture

-Promote collaborative, inclusive and connected ways of working

-Help create a dynamic, open and supportive environment where people can do their best work

-Support teams through change with clarity, empathy and momentum

-Champion continuous improvement and a solutions-focused mindset

About you

You're someone who thrives in complex environments and enjoys bringing order, energy and connection to them.

You'll likely bring:

-Strong experience supporting delivery of complex programmes or portfolios

-Excellent project or programme management capability

-Proven ability to build relationships and influence at all levels, including senior leaders

-Confidence working across boundaries, connecting people, teams and ideas

-Strong judgement, balancing strategic thinking with hands-on delivery

-A commitment to collaboration, continuous improvement and inclusive ways of working

Most importantly, you'll care about how work gets done, not just what gets done.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

Can you tell a great story?

Hope into Action is an inspiring story.  It starts with a couple, Ed and Rach Walker, who decide to use £30,000 of their own money to buy a house for people who were homeless in Peterborough in 2010.  And from this seed, an organisation has grown which 16 years later has 134 houses and has seen over £34 million invested in homes for people who were homeless.

Hope into Action is a story of how faith in God has been put into action and led to resources being shared, new relationships being formed and people’s lives being transformed.

Last year we housed over 500 people who had been homeless. Each of those individuals has a story to share of how Hope into Action has helped them. This is the story we want to share.

The Communications & Engagement Lead is responsible for implementing Hope into Action’s communications and engagement strategy. Working closely with the CEO, they will be responsible for telling the Hope into Action story and driving increased engagement with our vision for every church in the UK to be engaged in ending homelessness.

At least 50% of the role is harvesting stories from around our Network to create engaging content which expresses our vision and mission. We want someone who can be both responsive and strategic. To hear a story from our frontline workers and be able to share it on our website and social media later that day – whilst also working towards the longer term goal of more people in the UK being aware of our work and its impact.

We are focused on combining both professional excellence and spiritual passion. The first quality we look for in our staff, therefore, is a passion for the work we do. This needs to be matched by integrity and commitment to leading by our values. You will work closely with all other departments in the organisation, so an ability to build and maintain strong relationships in a rapidly growing and constantly changing organisation is essential.

A deep commitment to the Christian faith is essential as is the ability to communicate the nuance of our faith-driven work sensitively, maturely and passionately. Whilst our office hours are 9am-5pm we support staff in their flexible working. For this role you will be expected to be in our Peterborough Support Centre Office at least 2 days per week with occasional travel to other locations. Our office is located 5 minutes’ walk from Peterborough railway station and with good parking facilities available.

We are committed to staff care and realise the importance of a good work-life balance. To help our staff perform to their best, we offer a range of benefits including generous leave allowance and occupational sick pay provision, retreat days and sabbatical leave, an employee assistance programme and a generous workplace pension, to name a few.

Hope into Action has a great story to share – could you come and help us tell it better?

Additional Information

· This position is home-based but with extensive travel within the region and can involve travel across England and Wales.

· A full driving license and access to a car is essential for the role.

· The role requires time flexibility including evening and occasional weekend work.

· DBS checks and references will be obtained.

The Role

This is a key role in acting as a delivery partner on our projects, working on streams of community support across the London and Home Counties (including Thames Valley area), and within the staff team. 

Responsibilities

• Projects and Workstreams: Overseeing and ensuring outstanding delivery on multiple community projects through NFF Flood Support and Flood Action Group process. Support and manage data collection that meets the aims of each project.
• Community Engagement: Engage and empower flooded and at-risk communities, supporting and representing them and pushing for the best outcomes.  Being ambitious on their behalf and advocating for change.
• Business Engagement: Proactive engagement with businesses to support flood risk reduction to affected communities.
• Report Writing: Ensure reports are on time and are to depth and quality required.
• Staff Training: Support staff and training manager to ensure comprehensive and appropriate training takes place to ensure continuous professional development. 
• Team Management: Line manage staff, fostering a collaborative and productive environment. Modelling behaviours and driving forward team development.
• Stakeholder Relationships: Manage and develop key stakeholder relationships, ensuring strong partnerships and leading on communications.
• Political and Fundraising Support: Provide data, case studies, and research to support political influencing and fundraising activities. Contribute to and attend policy, political and strategic meetings.  Support fundraising activities through providing data and information. 
• Income: Identify future income opportunities, sharing information and building relationships for new projects or new income streams with Senior Management Team. 
• Support Management Team proactive role to support to deliver NFF objectives.

Day-to-Day Activities

· You will manage and support Flood Engagement Officers to deliver their projects and work streams and managing development pathways for team members.

• Liaise and develop relationships with stakeholders to ensure smooth operational and community engagement activities.
• Support Management Team to build income streams and develop new activity. Working to develop, support and deliver NFF strategy
• Providing information and case studies for communications and advocacy work

· You will be acting as the main contact for projects and agreed activities.

Work Experience

 · Recent experience undertaking a similar role

· Working knowledge of relevant regulations, legislation and current practice

· Proven experience working to deadlines and prioritising workloads

· Comprehensive experience of managing projects with strong project management skills

· Proven experience analysing and diagnosing problems and implementing effective solutions

· Evidence of achievement in directly managing staff

Skills Required

 · Excellent communication skills including clear written and spoken English

· Comprehensive experience of managing multiple work streams with strong organisational skills

· Excellent negotiation and presentation skills

· Ability to stay calm and constructive in challenging situations

· Excellent interpersonal listening, empathy and networking skills

· Intermediate Microsoft Suite (Word, Excel, PowerPoint) or similar

· Email and internet communications and experience using MS Teams

How This Role Contributes to Our Strategy

• Community Support: Empowering and supporting communities.
• Partnerships: Developing strong relationships with partner organisations.
• Income Generation: Supporting income streams via projects and opportunities.
• Collaboration: Fostering a collaborative approach within the organisation.

About us

The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding.  Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first.  We act as an honest, trustworthy and independent broker on behalf of flooded people. 

We work across four key areas:

• Providing information via our helpline and website
• Recovery Services in flooded areas
• Flood Action Groups
• Policy and Advocacy

With over 300 Flood Action Groups across England and Wales and handling more than 1000 calls annually through our helpline, NFF plays a crucial role in supporting and representing flood-affected and at-risk communities. We collaborate closely with flood risk management agencies, local authorities, and government bodies. We also aspire to a collaborative, supportive, and solution-focused environment for our staff.

Closing Date – 21st June 2026 Midnight

We especially welcome applications from people with flood sector experience, or who are flooded people themselves.