Senior internal auditor jobs in carshalton, greater london

Over the past decade Pembroke House’s activities in Walworth have grown considerably, with annual turnover rising from £200k to £1 million. Further growth is expected as a result of a new strategy anchored around five 10-year commitments to the neighbourhood, consolidation of our activities across two community buildings and continuing to build wide-ranging partnerships in Walworth.

We are looking for an experienced and skilled financial professional who can steward us through this crucial period of development.  You will be someone who combines a passion for our mission, a keen eye for detail and a flair for interpreting financial information and supporting non-specialists to make sound financial decisions. 

Days will be varied spanning everything from helping budget holders report to funders; preparing accurate financial reports and management accounts; to creating the budgets and frameworks for long-term financial planning. The rest of the core finance team comprises a Bookkeeper and a pro bono Payroll Officer based in Pembroke College, Cambridge. Other members of the team manage petty cash, look after the room hire business (including invoicing and credit control) and administer pensions. 

The trustee’s Finance and Risk Subcommittee formed two years ago and a new trustee position of Treasurer is currently being recruited. The Finance Manager will service and attend the subcommittee’s quarterly meetings and be the main contact point with the Treasurer between meetings.

As a new role there will be plenty of opportunity to mould finance operations across the organisation. Finance systems are currently in place, and have satisfied the auditor over the past few years, but there remains scope for improvement, including through automation and upskilling of the wider team.

About Pembroke House

Pembroke House is a centre for social action and residential community in Walworth, south-east London. 

We were founded in 1885, by students from Pembroke College, Cambridge, as one of the first settlement houses. Shocked by growing poverty and inequality, the pioneers of the settlement movement sought a new approach: taking up residence to live, work and solve problems alongside local communities. We continue to share a building with St Christopher’s church, which has its routes in the same student settlement.

For over 130 years, we’ve been working to bridge traditional divides and unite people – whatever their background or walk of life – in building a better Walworth.

• Community Housing Assoication
• Opportunity to lead a finance function alongside the Head Of Finance

About Our Client

Founded in 2007, Phoenix Community Housing is a not-for-profit resident-led housing association based in south London. Their approach empowers tenants and leaseholders to take a central role in decision-making and they have more than 3,500 shareholding members. The Chair is a Phoenix tenant and residents form the largest group on their Board.

Phoenix Community Housing own and manage more than 7,600 homes in the Lewisham wards of Bellingham, Catford South, Downham and Grove Park. They are committed to ensuring that their residents can enjoy warm, safe and dry homes while also working with a range of partner organisations on initiatives to benefit their community.

Phoenix Community Housing also have an active development programme, focused on high quality and sustainable design, and have won a number of architectural awards. They are the largest employer in the south of Lewisham with over 270 staff.

Job Description

Job Purpose

As a Financial Controller, you will be responsible for delivering professional customer service, work collaboratively across the organisation, and contribute to the success of the corporate plan. You will actively support residents and the community, promoting a One Phoenix approach and focusing on providing excellent homes and services while upholding the organisation's values.

Financial accounting

• Oversee payments, purchase ordering, accounts payable, and ensure accurate recording of transactions in the general ledger.
• Lead the annual statutory audit, prepare statutory accounts, and coordinate with external auditors.
• Manage tax returns for Phoenix community Housing and subsidiaries (VAT, Corporation Tax) and ensure compliance.
• Approve monthly payroll with People Services, reconcile salary/pension accounts, and ensure control accounts are cleared.
• Prepare and monitor cash flow forecasts, process journals, and oversee company insurance administration

Management Accounting

• Collaborate with finance business partners to provide consolidated monthly accounts, financial statements, and cash flow reports.
• Assist the Head of Finance in finalising all financial reports for the Executive Team and Board

Reporting

• Participate in the annual budgeting process and update the business plan until Board approval is obtained.
• Assist the Head of Finance in preparing and submitting regulatory statutory returns to the Housing Regulator, Financial Conduct Authority, and Companies House.
• Regularly review and maintain the Chart of Accounts to meet the organisation's reporting needs.
• Ensure internal compliance with the delegation scheme, report emerging issues, and update the Asset and Liabilities Register.
• Lead or participate in internal audits and stay updated on accounting standards to ensure compliance with best practices.

Rent & Service Charge

• Manage the Rent and Service Charge Accountant to ensure proper accounting of rental and income transactions in compliance with regulatory standards.
• Inspire and drive team performance, ensuring development, target achievement, and value for money principles.
• Contribute proactively to residents and the wider Phoenix community Housing, fostering a collaborative environment.
• Take ownership of key performance indicators (KPIs), ensuring positive outcomes and cross-team collaboration.
• Commit to ongoing training, model professional behaviour, and adhere to Phoenix Community Housing values, policies, and regulation

The Successful Applicant

• Fully Qualified Accountant (CIMA, ACCA, ACA, ICAEW, CIPFA etc)
• Significant experience as a senior member of a finance team within the Social housing Sector
• Experience of preparing VAT under the partial exemption regime, and a VAT shelter
• A positive approach to excellent customer service, care delivery and a commitment to quality
• Can demonstrate working independently and as finance lead with board responsibilities. (Experience in a Mid sized Housing Association is preferable).

What's on Offer

We would like to offer the successful candidate:

• £73,751 per annum
• Hybrid working, with 2 days in the office
• Access to a wide range of perks and discounts
• Employee assistance program.
• Cycle to work
• Healthcare scheme

Contact
Eze Ewuzie
Quote job ref
JN-052025-6747594Z

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

At the Alliance for a Cavity-Free Future (ACFF) we are dedicated to helping the billions of people worldwide suffering from untreated caries. This suffering disproportionately affects people from disadvantaged population groups and costs the global economy an estimated $245 billion USD.

We work for better oral health for all through a number of interconnected programmes including advocating at global conferences and meetings, local groundwork throughout 28 volunteer Chapters, designing and recommending better oral health policies for national governments through our Policy Labs and more.

We are looking for a freelance Director of Operations and Finance to work for an average of 4 days a week for a total of 180 days a year. They will be part of the senior leadership team alongside the Chief Strategy and Advocacy Officer and the Chair of the Board of Trustees.

Key Responsibilities

Leadership and Strategy

● Deliver our Operations and Finance KPIs as outlined in the Charity’s strategy; as well as being jointly responsible for the successful implementation of the full strategy.

● Lead and shape the Operations department, making sure it’s fit for purpose and maximising resources.

● Work collaboratively with senior management to maximise the success of the charity.

● Work closely and liaise regularly with the Chief Strategy & Advocacy Officer

● Work closely with the Chair of Trustees to ensure sound charity governance and compliance with HMRC and OSCR regulations.

● Ensure sound risk management strategies are in place.

● Manage the finance and operations input to grant bids and negotiation meetings.

● Liaise with external solicitors for advice to the Board.

● Project and logistics management, e.g for events and meetings

Finance

● Set and manage the charity’s annual budgets, supporting senior management in the process

● Report regularly on the charity’s finances, tracking the charity’s income, expenditure and reserves, and liaising with the Board of Trustees.

● Oversee the Charity’s bookkeeping and payroll; input journals as needed and closely monitor cashflow.

● Manage the end of year accounts and audit process, liaising with the external accountants.

Operations, IT and Data

● Manage the office and future office needs

● Manage the technology and data strategy, keeping staff tech secure and up to date, and acting as key liaison with third parties

● Be responsible for upholding our data privacy obligations. Work in partnership with senior management and charity lawyers to ensure GDPR obligations are followed, data security and use of data for internal and external reporting

● Oversee the efficient usage of our database, systems and key platforms (including Xero, Wordpress, Microsoft Office Suite) ensuring we are collecting and analysing relevant data in line with our goals to grow income and impact, ensuring proportionate resourcing and training

● Leadership of ad hoc Operations as required.

People Management

● If needed, oversee the recruitment of new staff, coordinating the process managing the staff journey including inductions, staff surveys, annual reviews, and exits.

● Oversee the communication with and distribution of work with freelancer and contractor staff.

● Maintain our policies and staff handbook, researching and writing/updating policies as required.

About you

Essential Criteria

● Must have a comprehensive knowledge of relevant systems, processes, policies, and procedures involved in the effective management of not-for-profit organisations.

● Demonstrable experience of financial management including, but not limited to, budget creation and reprofiling, forecasting, financial strategy, payments and invoicing, reconciling cashbook and bank accounts, VAT submission, and working with accountants on annual accounts.

● Requires possession of, or ability to quickly acquire specialist or professional knowledge of dental caries, and engagement in appropriate professional activities to keep knowledge base and skills up to date and develop them further.

● Ability to communicate effectively with a global stakeholder base.

● Ability to influence the strategic direction of the organisation and collaborating on the development and implementation of global impact strategy.

● Able to decide own pattern of work, manage own workload and resources.

● Requires the ability to use own judgement, creativity and initiative to resolve complex problems (for which an immediate solution might not be clear).

● Able to take both collaborative and independent decisions that have implications on their own work and that of others and have global, complex and long-lasting impact.

● Ability to advise others on recommended actions, including the creation of guidance documents and training procedures as well as introduction of new policies.

● Able to act independently in order to adapt the service offered based on research and investigation of the needs and requirements of stakeholders

Desirable Criteria

● Have an understanding of international development and sensitivity for ensuring appropriate and effective relationships are built across cultural and geographic barriers.

● Experience running communications campaigns using social media.

● Experience with Xero finance management software.

● Experience with Microsoft 365, especially Excel, PowerPoint and Word.

Applications

Please apply by submitting a CV (no more than two A4 pages) and Supporting Statement (no more than two A4 pages) addressing your suitability against the Essential and Desirable Criteria.

Director of Finance
Reference: APR20256942
Location: Flexible/Remote in England, with travel to RSPB Offices and HQ Sandy SG19
Salary: £86,059.00 - £109,346.00 Per Annum
Contract: Permanent
Hours: Full-Time, 37.5 hours per week.
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)

The RSPB Finance Director role is a crucially important role for RSPB, reporting to the Executive Director for Finance, Governance and Strategy, and a part of the RSPB's senior leadership group.

What's the role about?

This is an opportunity for the successful candidate to:

• Drive the Finance department across all areas, including financial operations and budgeting and forecasting.
• Provide advice and support to the wider Finance, Governance and Strategy Directorate, Board, and other senior leaders on finance-related matters with a focus on strategy implementation.
• Engage with the Finance Committee and Audit and Risk Committee, leading on all financial matters.

Essential skills, knowledge and experience:

• Fully qualified accountant (UK-recognised qualification such as ACA, ACCA, CIMA)
• Successful track record of inspiring, managing, and delivering large scale organisation-wide projects
• Demonstrable track record in the successful leadership and management of a Finance team in a multi-faceted and geographically dispersed organisation
• Successful track record in developing excellent working relationships between internal directorates and external stakeholders
• Experience of both internal and external financial reporting and the related regulatory environment in the charity sector
• Experience of control systems that manage risk effectively and provide assurance on the efficiency and effectiveness of financial processes and compliance with relevant regulatory frameworks
• Knowledge of the main direct and indirect tax frameworks related to the charity sector
• Experience in creating and communicating a compelling vision for directing and motivating the Finance team

Desirable skills, knowledge and experience:

• Investment management experience
• Defined benefit pension scheme arrangement experience

Please note this is a remote working role that can be conducted flexibly within the UK, however the successful candidate will be expected to travel to RSPB offices (including The Lodge in Sandy, Bedfordshire) on a monthly basis.

Closing date: 23:59, Wednesday 4th June 2025
We are looking to conduct interviews for this position from June 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role will require standard pre-employment checks. This role is exempt from the Rehabilitation of Offenders Act 1974.

As part of this application you will be asked to provide a copy of your CV and complete a short form, which includes an optional cover letter section. Please use this cover letter section to detail how you meet the criteria listed above, as this will form the basis of our shortlisting. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

An exciting opportunity has arisen to join Westway Trust as our Adult & Community Learning Manager, responsible for leading the Adult learning provision within a community setting. 

You will work closely with the Senior Manager: Learning to ensure that the design and delivery of the Trust's Learning Programme is innovative, creative and responsive to the creative, cultural, practical and wellbeing needs of community interest.

You will be an ambitious individual who will demonstrate an entrepreneurial flair in identifying and implementing opportunities to develop unique and distinctive learning opportunities specifically oriented to the communities of North Kensington.

You will also provide strategic and operational leadership to the programme team in the delivery of these objectives, and will lead and motivate a team of tutors to drive the programme’s success and meet our strategic goal of putting the community at the heart of what we do.

Key responsibilities of the role include but are not limited to:

Strategic Leadership and Curriculum Development

• Clear understanding of the national and local policy context of the Adult Education Sector with a focus on: impact on funding or impact on the future curriculum.
• Ensuring the curriculum aligns with educational standards, accreditation requirements, and community demands.
• Leading on the servicing and management of specific regulatory and statutory inspections.
• Develop and articulate a compelling purpose and identity for the Learning Programme to reflect the Trust’s strategic objectives, ensuring that all activities are aligned to this purpose and driving performance.

Programme Management

• Contribute to RBKC self-assessment process, including supporting the Senior Manager: Learning in analysing data and drafting appropriate sections of the Self-Assessment Report (SAR) and Quality Improvement Plan (QIP).
• Offer clear academic and managerial leadership to all teaching staff involved with the programme and to deploy and organise the team in a way that makes the most effective and efficient use of all team members.
• Working with the team to foster a culture of pride and ownership, setting high expectations and supporting operational discipline and best practice.
• Ensure the effective management of the Adult Learning budget.
• Provide timely and impactful information to the Board of Trustees committees and in support of funding bids as required.
• Co-ordinate the assessment and internal verification process where appropriate, including liaison with the external verifier and preparing for the External Verifier visit.
• To carry out internal verification as required and adhere to quality frameworks, such as the Education Inspection Framework, Internal Quality Assurance and External Quality Assurance requirements.

Quality Improvement

• Working to ensure the highest quality of experience is at the heart of what we do and ensure compliance as required for external regulators.

Talent management and team development

• Working to foster a culture of engagement, ownership and co-creation in the team, cultivating high expectations of themselves and others within a peer support environment.
• Identify and develop the skills and capabilities within the team to deliver its objectives.

External Advocacy

• Represent and advocate for the Trust externally to cement and raise profile and internally when collaborating to meet organisational objectives.
• Help raise the profile of the Westway Learning programme with the wider community.

Essential Experience, Skills and Attributes

• A minimum of 2 years’ experience and up-to-date knowledge of policies, initiatives and developments of Adult Education.
• Designing and delivering an innovative and distinctive creative/cultural practice curriculum programme in response to identified market needs and to successfully attract new students.
• Managing a diverse team in an educational setting or learning environment, proactively creating a positive working environment and effectively leading a high performing team that contributes to organisational success.
• Working with awarding and Quality Assurance bodies to ensure compliance with identified standards.
• A track record of working with external audit organisations e.g. Awarding Bodies and Ofsted
• Knowledge of the Education Inspection Framework and funding methodologies and their impact on courses and programmes of learning.
• Knowledge of national, regional and local priorities for adult and community learning services. 
• Excellent communication skills and an ability to adapt approach to engage with a variety of internal and external stakeholders.
• Resilience and able to work under pressure.

Desirable:

• Ideally the post holder will also have a background in ESOL and be responsible for all Adult (19+) learning programmes and activities.
• A good understanding of the local area (North Kensington).

Qualifications:

• Teaching qualification or relevant equivalent qualification/experience.
• Educated to degree level or can demonstrate relevant equivalent experience.
• Level 4 TAQA qualification in the Internal Quality Assurance of Assessment Processes or equivalent qualification.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Sunday 1 June 2025 when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.

About the Role

Iswe is a social impact foundation exploring how to put people at the heart of political and social decision-making to address some of society’s greatest challenges.

Behind powerful democratic innovations is a need for robust financial systems. We are looking for a proactive and detail-oriented Finance Manager to oversee financial operations, manage reporting, and help us build strong systems as we grow.

You’ll work closely with senior leadership, external accountants, and funders to ensure that financial planning supports programme delivery and strategic goals. This is a key role for someone excited by the opportunity to help shape an ambitious and values-led organisation.
 

Key Responsibilities

Financial Planning and Management

• Lead day-to-day financial operations and controls

• Develop and manage financial reporting systems

• Produce monthly management accounts and forecasts

• Support budgeting and reforecasting processes

• Prepare the annual financial report with external accountants

• Ensure compliance with audit and reporting standards
   

Grants and Income

• Provide accurate forecasts and financial information for fundraising bids

• Track income from funders and issue/manage invoices

• Ensure clear reporting on restricted and unrestricted funds
   

Payments and Payroll

• Process payments to contractors, suppliers, and partners

• Oversee payroll payments

• Reconcile accounts and maintain accurate financial records in QuickBooks
   

Internal Systems and Support

• Refine internal workflows to improve clarity and timeliness of financial information

• Maintain up-to-date financial documentation, receipts, and records

• Support supplier management, compliance tracking, and finance-related admin

• Communicate financial insights to support internal planning and delivery

• Act as point of contact for accountants, funders, and financial stakeholders
   

Essential Skills and Experience

• Minimum 5 years' experience managing finances in a charity or non-profit

• Strong understanding of financial systems, reporting, and controls

• Experience managing day-to-day accounting and overseeing restricted/unrestricted funding

• Familiarity with grants management and funder reporting

• Strong communication skills with the ability to advise senior leadership

• Ability to build and manage funder relationships

• High attention to detail and accuracy

• Proactive and self-motivated; able to work independently

• Strong IT skills and experience with financial software

• Alignment with Iswe’s mission, values, and commitment to transparency and equity

Desirable

• Professional qualification (e.g. ACCA, CIMA, ACA)

• Experience using QuickBooks

• Experience working in a start-up or scaling organisation

• Knowledge of deliberative democracy, such as citizens’ assemblies
   

Salary, Benefits & Working Conditions

• Salary: £40–45k per annum, depending on experience

• Hours: Full-time, but open to part-time (minimum 4 days/week)

• Location: Remote, with flexibility around UK-adjacent working hours

• Leave: 35 days holiday plus UK bank holidays (pro-rata if part-time); 14 days medical leave

• Pension: Statutory employer contributions (currently 3%)

• Other: 6-month probation period. The right candidate will have the opportunity to shape this role and grow into a leadership position as Iswe develops
   

About Iswe

We believe that many of the crises we face today - health, climate, the cost of living etc - are symptoms of failing governance structures, and that putting people in the driving seat of decision-making will transform our futures for the better. Our work focuses on Citizens’ Assemblies.

Our team has decades of experience in democratic innovation. Projects include Global Assembly for COP26 and The Future Armenian. Iswe is a fast-growing foundation, dedicated to empowering citizens to play a leading role in the decision-making that affects their lives. 

Our work is founded on strong values, including openness, transparency and humility. We believe that when ‘I’ (an individual) becomes ‘we’ (part of the collective), the results are transformational. We are actively working to build a healthy culture, rooted in care and characterised by being self-organising and self-reflective. We are committed to addressing the dynamics of oppression in ourselves and our work.
 

How to Apply

Please submit a CV and short cover letter outlining your interest in the role and relevant experience, via CharityJob.

Applications will be reviewed on a rolling basis, and the advert may be closed early if we find a suitable candidate.

Financial Controller
Hybrid within the UK, with the requirement to travel to our Central London head office

About us

The International Institute for Environment and Development (IIED) is a policy and action research organisation promoting sustainable development and linking local priorities to global challenges. Based in London, we work on five continents with some of the world’s most vulnerable people to strengthen their voices in the decision-making arenas that affect them. With more than 150 staff working alongside associates and partners across the globe, IIED has been at the forefront of evidence-based policymaking in sustainable development for over 50 years.

We are now looking for a Financial Controller to join us on a full-time, permanent basis, working 35 hours per week.

The Benefits

- Salary of £64,814 - £80,654 per annum
- 25 days' annual leave per year, increasing with service
- Closure between Christmas and New Year with additional paid holiday
- 7.5% employer's pension contributions
- An employee protection scheme offering a flexible menu of benefits
- An interest-free season ticket loan
- A cycle-to-work scheme offering tax savings on the cost of purchasing a bike for travel to and from work
- An employee assistance programme
- Enhanced maternity, paternity and adoption policies
- Enhanced sick pay entitlements, increasing with length of service
- Flexible working options
- Support for learning and development
- Compassionate leave up to ten days per annum
- Dependent’s leave
- Eye tests and glasses
- Therapy treatment

This is a high-impact opportunity for a high-calibre and well-qualified finance professional from an NGO, nonprofit or research background to lead the core financial operations for our global organisation.

You’ll take ownership of our financial processes and will have the seniority and autonomy to drive operational excellence and ensure we can continue our critical work.

What’s more, you’ll have the chance to shape how finance supports our mission, whilst building a high-performing team culture where everyone can thrive.

So, if you’re looking for a role where you can lead with purpose and leave a lasting legacy, read on and apply today!

The Role

Reporting to the Director of Finance and Operations, the Financial Controller will lead IIED’s core finance operations, ensuring integrity in financial reporting, compliance with accounting standards, and sound financial controls. As a key member of the Finance Leadership Team, you will manage financial operations, audit, balance sheet oversight, and regulatory compliance, while driving improvements in systems, processes, and reporting.

You will lead and mentor a team of finance professionals covering financial accounting, treasury, transactional finance and statutory compliance, and work closely with colleagues across programmes and operations to ensure strong financial stewardship and timely, accurate financial reporting.

Key responsibilities include:

- Lead and oversee all financial accounting and finance operations
- Ensure statutory compliance and audit readiness
- Strengthen internal controls and financial policies
- Manage treasury and cashflow
- Manage all tax-related obligations
- Support global distributed workforce
- Drive finance systems optimisation and process transformation
- Lead and develop a high-performing finance team

About You

To be considered as our Financial Controller, you will need to be:

- Professional accounting qualification (e.g., ACA, ACCA, CIMA) with significant post-qualification experience.
- Proven experience as a Financial Controller or similar senior finance role, ideally within the charity, NGO, or international development sectors.
- Strong technical knowledge of financial accounting, statutory reporting, and UK charity accounting standards.
- Demonstrated ability to lead, develop, and motivate a finance team.
- Experience managing audits, regulatory compliance, and risk management in complex organisations.
- Excellent financial systems skills and experience improving processes and controls.
- Strong interpersonal and communication skills, with the ability to engage stakeholders across finance and non-finance teams.

Please note, you are likely to be working from home most of the time. As such, you will need a suitable place to work and a reliable, fast internet connection.

This role is subject to a Standard Disclosure and Barring Service (DBS) check, in line with our safeguarding and safer recruitment commitments. A criminal record will not automatically bar you from employment; any disclosed information will be considered fairly and confidentially, in accordance with our recruitment procedures and the nature of the role.

The closing date for this role is 11th June 2025.

Other organisations may call this role Head of Finance, Senior Financial Controller, Finance Operations Lead, Finance Business Partner, Finance Director, FD, or Financial Compliance Manager.

IIED is a global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.

So, if you want to take on this rewarding role as a Financial Controller, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Do you believe children should feel safe, happy, healthy and have hope for their future? Because we do.

If you're an experienced fundraiser and want to join us in changing childhoods and changing lives, then read on.

We're recruiting for an Individual Giving Manager to join our team, and take the lead on our warm programme, bringing in around £1.2 million donated income per year. This role offers a mixture of campaign and project management, innovation and creative thinking. You'll be able to analyse results and apply insights to optimise and improve campaigns.

As a Individual Giving Manager you will

• Lead on the development and implementation of an effective programme to develop supporters using a range of channels, including but not limited to direct mail, telemarketing, DRTV and digital, and products including cash, raffle, regular giving, weekly lottery. 

• Assist the Senior Individual Giving Manager to develop and implement an effective development strategy in order to maximise the lifetime value of supporters and the long-term sustainable net income raised for Barnardo's. 

• Manage income and expenditure budgets. 

• Line manage up to 3 direct reports. 

 You will have experience of :

• Working in a fundraising environment, specifically in direct marketing and across different channels.
• Delivering campaigns using a project management approach.

We offer remote or hybrid working (dependent on location) for this role, and are willing to discuss flexible working arrangements. 

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Job purpose

This is an exciting time to join Action for ME. With developments in research and policy alongside delivering services which are in high demand, you will enjoy working in a fast-paced and continually changing environment. You will be responsible for overseeing operational programme design and delivery, reporting of progress, and measuring the impact of all Action for ME work to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow. You will also assist the Chief Executive in implementing the organisational strategy, and by adapting and evolving delivery models on the ground. As you will have operational management and oversight for our Healthcare Services and hold the Designated Safeguarding Lead role for the organisation, you will bring considerable services-related experience at a management and leadership level. The Chief Executive will focus predominately on external matters and therefore you must have experience of managing an organisation to achieve high quality programmes with evidenced impact and motivated teams. You will act for the Chief Executive on topics, as agreed, and deputise during their absence.

Key duties

1. Leadership

• Ensure that children and adults with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of our work.
• Deputise for the CEO and represent and promote the Charity at national meetings and events.
• Deputise for the CEO during periods of absence, and in relation to specific matters, issues or elements of operation as delegated from time to time by the CEO, ensuring a consistency of approach and decisions aligned with the organisation’s objectives.
• With the CEO and HR Business Partner, lead on implementing the People and Culture Strategy and ensuring our Equity, Diversity, Inclusion and Belonging plan is achieved.
• To provide support, leadership and coaching to the Management Team to ensure the smooth running of the organisation and development of the Charity.
• Contribute to the development of the overall strategy for Action for ME, ensuring that the best use is made of available resources within agreed priorities. Ensure that agreed strategy is delivered to target and in line with agreed budgets.
• Work closely with the Chief Executive and Trustees to ensure effective reporting to the Board and sub-committees.

2. Operations & management

• Manage the day-to-day operations of the Charity ensuring high quality service provision that meets all best practice, legal and regulatory frameworks and internal policies and procedures.
• Hold overall management responsibility for our Healthcare Services including the role of the CQC Nominated Individual, ensuring all regulatory requirements and compliance are met.
• Manage the staff and volunteer team, including holding regular meetings and ensure the efficient running of the office ensuring a culture that supports, inspires and motivates the team while ensuring required standards and quality are met at all times through effective performance management.
• Act as the organisational Designated Safeguarding Lead (children and vulnerable adults), working closely with the Designated Safeguarding Officers, colleagues and the Safeguarding Lead Trustee; facilitate the annual safeguarding audit (led by the Lead Trustee) and ensuring safeguarding standards across the organisation are maintained.
• Contribute to the learning and development of key personnel including coaching support (either directly or through the identification of external coaches) to enhance performance.
• Establish (where not already in place) and maintain a clear performance outcome-focused management system driving positive change and improvement across all teams.
• Ensure that policies and procedures are effectively implemented and kept up-to-date to enable the effective management of operations and support growth.
• Take the lead role for data protection, health and safety, compliance and risk management across the organisation and act as the Designated Safeguarding Lead.

3. Finance & income generation

• Hold financial leadership responsibility, working closely with the Finance Manager and the Fundraising Director to ensure sustainability for our work.
• Ensure effective financial management with procedures in place which are kept up-to-date and implemented accordingly.
• Provide support and engagement, where appropriate, to actively grow our income.

4. Working with others

• Lead, nurture and develop relationships with key stakeholder groups and partner organisations, both locally and nationally, supporting Action for M.’s place as the ‘go to’ organisation for people affected by ME
• Lead on new business ideas and pilot projects in line with the strategic objectives; with colleagues, develop the business case, identify and manage risks, lead implementation across teams, evaluate success and learning and make recommendations for future development.

5. Other key accountabilities

• Be proactive in keeping up to date with developments affecting operations and maintain and improve personal competence through continuous professional development.
• Take direction on projects and priorities from the CEO, which may vary from time to time.
• To ensure best value in all service delivery.

Person specification

Experience and Knowledge

• Proven experience in an operations, leadership, or senior management role, ideally within the charity service delivery or healthcare sector, with the ability to develop and implement strategic plans that drive organisational growth and reporting that demonstrates impact delivered. If you come from outside a support services background, you must demonstrate sound understanding of the regulatory and best practice requirements related to delivering support and/or healthcare services.
• An understanding of ME and associated/overlapping illnesses, the impact on people affected by it or a commitment and ability to understand the illness and lead services to meet the needs of children and adults with ME
• Experience managing multi-disciplinary teams, including remote workers, and fostering a supportive workplace culture where change is a constant.
• Safeguarding understanding at a management/decision-making level.
• Proven experience of building and nurturing strong relationships internally and externally at all levels.
• A sound understanding of outcome-focused, effective performance management, quality assurance and risk management.
• Strong financial acumen, including budgeting, financial planning, and resource management in the voluntary sector.

Skills and Behaviours

• Experience of governance, risk management, and compliance, including within regulated services, ideally within a charity and/or service delivery setting.
• Proven ability to think strategically, balance competing demands, use initiative to solve problems and actively seek innovative approaches to problem solving and delivering results.
• Strong interpersonal skills including motivational, negotiating influencing and networking skills which build strong internal and external relationships.
• An ability to understand, analyse and make effective use of data across all of our work.
• A proven ability to coach and motivate staff and to build and lead teams reflecting organisational culture and values, a respectful, constructive and energetic style.
• Proven, strong MS Office skills that supports writing, email, internet and database use.
• Demonstrable ability to work within our organisational values

Interview: The first round of panel interview scheduled to take place in Bristol on the 24th of June 2025.

Goodman Masson are delighted to be supporting a leading independent policy organisation based in London who are seeking Finance Business Partners to support its globally focused research and advisory work. With a strong reputation for shaping thought leadership and influencing international policy, the organisation is currently undergoing a strategic transformation to modernise systems, streamline operations, and enhance financial planning and oversight.

This is an excellent opportunity for experienced finance professionals to contribute to a purpose-led organisation operating at the heart of global affairs. In this role, you will work closely with a research centre, collaborating with academic and policy teams while partnering with central finance to ensure robust financial management across key projects and funding streams.

Key Responsibilities

• Lead quarterly forecasting and annual budgeting for your assigned research centre

• Cost projects and monitor profitability across grants, donations, and other funding sources

• Track actual income and expenditure against budgets; analyse and explain variances

• Collaborate with the central finance team on management accounts, accruals, and income recognition

• Oversee project-specific financial reporting, audits, and compliance with funder requirements

• Support implementation of a new finance system and contribute to process improvements

• Act as a trusted financial advisor to research leads and senior stakeholders

• Strengthen internal controls and promote financial best practice across the organisation

About You

• ACA/CA/ACCA/CIMA qualified accountant

• Proven experience in business partnering, budgeting, and financial project oversight

• Experience within the charity, education, or non-profit sector (advantageous)

• Excellent communication skills with the ability to present financial insights clearly to non-finance colleagues

• Strong analytical and organisational skills with a focus on accuracy and deadlines

• Proactive, collaborative, and comfortable working in a dynamic environment

• Familiarity with funder requirements across foundations, government bodies, and NGOs

Benefits

• 37 days annual leave (including public holidays and office closure days)

• Pension salary exchange scheme

• Hybrid/flexible working

• Enhanced parental leave and employee assistance programme

• Opportunity to work in a highly respected, purpose-driven environment with global impact

Apply now to be part of an organisation committed to making a meaningful contribution to international policy and global development through strong financial leadership.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Job Title: Executive Administrator 

Location: Central Office which is based around a 10 minute walk from Highbury and Islington Station. Hybrid working available, approximately 2 - 3 days per week in the office including every Tuesday. Additional office, service, and away days would be required for attendance.

Salary: 

Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. At times you may be required to work outside these hours, including for out of hours board meetings in the evenings, and other meetings which may be after hours. 

About the role

We're looking for an Executive Administrator to join our central office team, reporting to the Director of Finance and Resource. In this role, you will play a pivotal role in providing high-level administrative and governance support to various leaders within the organisation, including the Senior Leadership Team (SLT), The Board, and CEO. 

In this role, you will ensure the smooth operation of coordinating meetings, managing governance processes, and supporting strategic initiatives. You will facilitate board and SLT meetings, including scheduling, preparing agendas, taking formal minutes, and ensuring a timely follow-up on actions, whilst overseeing compliance with health and safety regulations, supporting the organisation's environmental strategy.

You will further line manage a small team of 2 Administrative Support Officers who support with the day to day administration and management of our central office.

About you

This role is ideal for someone who is organised, with attention to detail and the ability to manage multiple priorities in a fast paced organisation. You will be a proactive problem solver with excellent communication skills, both verbally and written. You will be able to organise and manage events and away days, as well as manage our booking systems and general running. You will have proven minute taking experience, able to write minutes for meetings in an organised manner, and manage our shared online platforms for ease of access, and usability. You will have:

• Experience in high level administration duties, ideally within a similar role, supporting senior leadership teams and boards with all areas of administration
• Previous experience taking minutes in meetings
• IT Proficiency: Knowledge, skills, and ability to learn and manage online systems, particularly Microsoft programs, able to book and manage meetings using outlook and teams
• Excellent numeracy and financial skills, with the ability to deliver best practice in financial management and produce accurate and timely financial information
• Ability to write reports, manage data, and oversee audit processes to a professional, high business standard
• Ability to work with confidential information in a timely secure manner
• Analytical skills, with the ability to find, absorb, and summarise complex information
• Attention to detail and quality, able to verify and proofread documents
• Time and workload management: Ability to work to tight deadlines with competing priorities
• Ability to prepare, and write documents, letters, and other communication to a professional, high business standard

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Do you have significant experience in logistics, freight forwarding and supply change management?  Are you looking for a role where you can impact the lives of millions of individuals in disaster hit and vulnerable communities worldwide? We have an exciting opportunity for a Head of Logistics and Supply Chain to use their expertise to drive forward and successfully deliver our logistics strategy.

IHP is a well respected organisation providing access to essential medicines, bridging the gap between pharmaceutical companies and aid agencies to enable medicine donations that literally saves lives. Our Logistics and Supply Chain team are integral to IHP's mission.

The specific purpose of this post is:- 

• To manage an effective logistics and supply chain team (6 staff)
• To deliver a shipping pipeline agreed with other operational teams
• To ensure excellent 'customer service' to our pharmaceutical company and NGO (aid delivery) partners
• To oversee strong relationships with third party warehouse providers and freight forwarders 
• To drive continuous improvement in processes and achievement of agreed organisational metrics

Person Specification
Skills and Experience

Essential
-  Significant experience in Logistics, frieght forwarding or supply chain management 
- Proven ability in overseeing the execution of supply chain strategy to enable organisational goals 
- Experience of managing effective teams 
- Technical and applied understanding of logistics software and warehouse management systems 
- Track record of identifying operational improvements, delivering projects, change management, and influencing others to deliver change 
- Experience in a compliance driven environment 

Desirable
-  Experience in analysing metrics and data-driven making (desirable)
- Eexperience in pharmaceutical (GDP) standards

Skills and Attributes
- Committed to IHP’s Christian Ethos and values
- Able to build and hold strong stakeholder relationships
- Collaboration and representation skills (internal and external) 
- Capable problem-solver
- Strong leadership and team management skills, with the ability to motivate and inspire a team.

For further details regarding responsibilities and person specification, please see the job description.

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all areas of our work including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.

Applicants must have the legal right to work in the UK.

IHP Staff Benefits

• 25 days annual leave plus bank holidays 
• Specsavers eyecare vouchers
• Life Insurance and Critical Illness Cover
• Health and wellbeing support 
• Bike2work scheme
• Training and development opportunities
• Hybrid working/Modern office near Chancery Lane tube station

We have an active Equality, Diversity and Inclusion staff working group.  Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A new starter has described IHP as a place which 'puts people at our heart'. 

Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!

Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.

Finance Manager

Advocacy After Fatal Domestic Abuse (AAFDA) was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.  

Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. AAFDA’s prime function is to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.

As a growing charity, AAFDA is looking for an exceptional candidate to join our supportive team and lead our finance and resource management functions. The role will provide and manage the HR, administration and finance activities of the charity and sit within the Senior Leadership Team.

This role is offered on a full-time basis (subject to funding). Although home based, occasional travel will be required. We are committed to diversity and inclusion and strongly encourage applications from those with Black and/or Minoritised backgrounds. 

Role - Finance Manager

Reports to: CEO/Deputy CEO

Location: Home Based (with occasional travel required)

Salary: £36,000 per annum (full-time equivalent), depending on skills and experience.

Contract Hours: Full Time / 40 hours per week. Permanent subject to funding 

ROLE OVERVIEW

AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands of this growth, we are looking for a full time Finance and Resources Manager to join our team.

MAIN PURPOSE OF ROLE

To work with the Board, CEO and Deputy CEO to ensure efficient and effective financial management, including setting and monitoring budgets, producing financial reports, and overseeing day to day financial management, including payroll and bookkeeping via Quickbooks, and providing advice and guidance, to inform the development and delivery of AAFDA’s strategy and business plan.

To work with the CEO and Deputy CEO to ensure that AAFDA meets its funder obligations, including reporting on time, gathering data from across the team and compiling reports for CEO/Deputy CEO sign off.

To work with Trustees and staff to ensure AAFDA fulfils its legal and regulatory requirements, including; coordinating the implementation of health and safety, GDPR and other policies and procedures; leading on human resources support; and overseeing office management and IT. Note that specialist HR advice and support and IT are provided to AAFDA by external contractors.

The role provides and manages the HR, administration and finance activities of the Charity and sits within the Senior Leadership Team.

KEY AREAS OF RESPONSIBILITY

· Ensuring the day-to-day financial and accounting operations (Quickbooks) are delivered and maintained.

· Administering and managing Payroll, expenses, Accounts Payable and Accounts Receivable, managing the bank including reconciliations and other financial management.

· Managing AAFDA’s budget planning, monitoring and review and year-end accounts processes.

· Meeting AAFDA’s funder reporting deadlines, including oversight of the compilation of information for the funder and the provision of financial reports.

· Supporting the development of AAFDA’s strategy and business plan including providing financial projections and conducting risk analysis as and when required.

· Ensuring effective day-to-day management of book-keeping and financial administration.

· Ensuring financial, payroll and data protection policies and procedures comply with relevant legislation/regulations, reflect best practice and are applied throughout AAFDA, reporting non-compliance to the CEO and/or Deputy CEO.

RESPONSIBILITIES

Finance:

· In conjunction with the Leadership team, undertake regular finance operational duties including;

- Preparation and setting of a three-year outline budget to accompany AAFDA’s three-year strategy.

- Preparation and setting of the annual budget.

- quarterly reviews – including cashflow and operational re-forecasts.

- Monthly management accounts and variance analysis.

· Prepare quarterly finance reports for the Board, including variance analysis, re-forecasts and ad-hoc reports, as necessary.

· Assist the third-party accountant with the preparation of year-end accounts.

· Manage and operate the internal finance and accounting systems and databases.

· Oversee delivery of payroll, through the use of third-party providers software and using the staff time management recording system.

· Manage all staff expense systems and ensure compliance with relevant AAFDA policies.

· Manage and operate a purchasing system and ensure appropriate levels of pre-expenditure financial authorisation are in place and followed and that suppliers are paid on a timely basis.

· Ensure that all receivables are billed and collected on a timely basis.

· Be the main contact with and management of, the day-to-day operations of the Charity’s banking arrangements, seeking secondary authorisations where required.

· Ensure compliance with HMRC, including monitoring VAT threshold, tax and gift aid, and undertake necessary returns where necessary.

· Commission specialist VAT and other financial advice as required and in conjunction with the Board and CEO/DCEO.

· Support and advise the Trustees, CEO, Deputy CEO and other Leadership Team colleagues with financial forecasting/planning, and allocation and funding of staff and other resources.

· Support Fundraising staff with preparing and managing grant applications and project budgets with the aim of ensuring a minimum of full-cost recovery and provide financial implementation data to enable the Charity to comply with any grant reporting obligations, including by creating and maintaining records of costs by grant received.

Effective Organisational Administration

· Oversee policy and procedure development and implementation, including safeguarding, data protection, Health and Safety, complaints, etc, in conjunction with other Leadership Team members.

· Conduct horizon scanning and recommend opportunities to revise policies and procedures to ensure legal/regulatory compliance and/or in line with best practice.

· Review, improve and ensure implementation of project management processes.

· Ensure appropriate equipment and infrastructure resources are in place for staff, volunteers and Trustees.

· Ensure insurance is in place for all activity and potential organisational risks.

· Continually improve and manage operational costs and budget.

· Collaborate with colleagues to ensure optimal use of the AAFDA customer relationship, case management, time recording, expense management and other operational systems.

Other

· To work with the Trustees, CEO/DCEO and staff to develop and implement the strategy and business plan.

· Provide support for effective governance.

· Take part in Leadership Team meetings.

· To work with the rest of the staff team to carry out any other task or project required from time to time, as directed by  the CEO or Deputy CEO.

PERSON SPECIFICATION

ESSENTIAL

Experience

Experience of the range of financial management and management accounting, including analysis and commentary.

Experience of audits, invoices, bank reconciliations, accounts payable and accounts receivable and budget preparation.

Experience of working with and co-ordinating income and expenditure across multi-project budgets.

Ability to work to tight deadlines and some ad hoc schedules.

Knowledge

Knowledge of financial regulations and accounting processes.

Working knowledge of using QuickBooks.

Knowledge of health and safety legislation and employment law.

An understanding of equality, diversity, inclusivity and intersectionality and how this relates to this role.

Skills

Strong attention to detail with a strong sense of commerciality and value for money.

Excellent written and verbal communication skills.

Excellent organisational skills and ability to manage time-sensitive tasks.

Ability to work flexibly and occasionally out of hours.

Other

Ability to manage payroll and HR administration.

Proficient in Microsoft Office suite, particularly Excel.

DESIRABLE

Experience of charity sector accounting/finance.

Experience or understanding of project management.

Experience of line managing staff or volunteers.

Experience of developing and delivering HR, IT, Health & Safety, and data protection policy and procedures.

An understanding of the needs of families impacted by domestic abuse and/or domestic homicide.

The Digital, Data and Technology (DDaT) Service Manager provides leadership for the outsourced service desk, IT supply and Site Service Engineering functions of the DDaT team and is the point of escalation for all Barnardo's colleagues accessing services, incident management and request fulfilment.

The DDaT Service Manager is responsible for the delivery of exceptional Site Service Engineering at over 1000 sites and responsible for the delivery of IT Supply services to over 7000 colleagues across the UK. The Service Manager also owns and operates the outsourced Service Desk via the current partner relationship, working in collaboration with internal technical teams. The Service Manager will report to the Director of Digital, Data and Technology (DDaT) and is a member of the DDaT Leadership Team.

Continuous improvement of services, ownership of the service catalogue entries, effective self-help documentation and assets, are core activities of the role, alongside ensuring the delivery of excellent business as usual services, and ownership of key transformation initiatives. Fiscal management of delegated budgets, accurate forecasting are key success factors of the role.

The post holder will be responsible for engagement with all stakeholders, aligning working practices with the DDaT Operating Model, identifying improvement opportunities and all other similar practices to grow the function.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.