The Mulberry Centre is a walk-in cancer information and support centre with a welcoming and non-clinical environment based in the grounds of West Middlesex Hospital in Isleworth. We aim to provide support and information for anyone affected by cancer, offering practical ways of enhancing physical, psychological and emotional well-being of people. We provide free services for anyone affected by cancer - not just those with cancer, but also carers and those bereaved by cancer.

Our services are delivered by a compassionate team of knowledgeable staff and skilled volunteers who embrace our core values: inclusive - welcoming anyone affected by cancer, irrespective of who they are; responsive - tailoring our support to individual need; caring - acting in a gentle and compassionate manner out of genuine concern; positive - a real optimism that what we do will improve people's wellbeing; and professional - delivering a professional service in which people can have confidence.

The Mulberry Macmillan Cancer Information and Support Services Manager is responsible for the delivery of our comprehensive support and information programme and ensuring consistent high-quality delivery to anyone affected by cancer. This role will oversee the delivery and development of all our client support services. You will ensure that our projects meet the needs of the people we serve, are delivered safely and effectively, and meet all relevant legislative and safeguarding requirements.

You will be an experienced leader with a strong track record in contract, performance and/or people management. You will have the ability to be analytical, innovative and will have a collaborative and strategic approach to developing the charity’s services and staff.

It is a requirement for this post that an enhanced DBS disclosure check, will be undertaken for the successful candidate.

Closing date: Midnight, Tuesday 15th October 2019

Interview date: Thursday 31st October 2019

How to apply

To apply you will need to submit a comprehensive CV and a covering letter containing a supporting statement showing evidence of how you meet the personal specification of the role.  For further details, please refer to the job application pack.

This role focuses on the management of IT projects which will provide IT innovation for all staff to facilitate the delivery of our services. 

We are looking for someone with high levels of productivity and experience of project management, a great team player with a can-do attitude and experience in the charity or not for profit sector.

We offer a flexi-time system and would consider either a 14-hour (2 days) or 21-hour (3 days) per week contract for a period of 12 months. Starting salary will be between £31,025 and £34,472 (pro-rata) and pensions contributions of up to 10%.

If you like what you’ve heard please apply by 27th September 2019.  Visit our website for further information and an application form. 

IT Operations Manager

Permanent, part time position (3 days per week)
Based in Reading
 

Full time equivalent salary in the range £39,072 - £47,755 pa
Pro rata salary in the range £23,443 - £28,653 pa

Would you like to make a difference and work for an organisation committed to strengthening families?
 

PACT (Parents and Children Together) helps hundreds of families every year through outstanding adoption and award-winning therapeutic support and inspirational community projects across London and the south of England.  We are one of the UK’s leading independent adoption agencies. Our mission is to provide adoption and community services to vulnerable children, women and families.

We are looking for an experienced IT professional to manage and further develop our IT and telephony infrastructure and resources across multiple sites. Your role is key in ensuring that our IT and communications services are maintained to a high technical standard so that our people are able to perform their jobs effectively.

You will manage both in-house and outsourced contracts for IT support services, oversee IT development projects and as part of our organisational digital strategy, support the Chief Operating Officer in setting the IT strategy for the charity.

This is an exciting opportunity for someone who thrives in a busy and varied role where no day is the same.  You will need to be confident advising senior colleagues on future development projects, working with a range of stakeholders to ensure that we make the best use of our IT services as well as carrying out day to day hands on tasks. 

Interested?  If you feel excited about this role and would like to join an organisation that offers a supportive working culture, please apply by completing an application form from our website.

We look forward to hearing from you!

Closing date: Friday 27th September 2019

Interview date: w/c 7th October 2019

PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults therefore please note our recruitment procedure includes DBS checks and overseas checks (where applicable). Please note prospective employees will need to evidence they have the relevant permission to work in the UK.

No agencies please.  Previous applicants need not apply

Fixed Term 12 months - Any Trust Office. Full time- 35 hours a week

Joining a growing development team, reporting to the Senior Head of Digital Technology, the Senior Developer will play a vital role in building our innovative digital products. Working closely with the Innovation team, testers and product owners,the Senior Developer will ensure that both his own code and the code of their developers is of high quality and fit-for purpose.

The core aim of the Digital Products team is to provide users internal and external to the Trust with the software they need to work as effectively as possible.Improving user satisfaction and reliability of our software is critical if we are to achieve the objectives of the Trust. The Senior Developer will work to ensure timely delivery of high-quality solutions.

The digital teams appreciate the value of Agile product delivery and the Senior Developer should be comfortable in this environment while providing coaching and guidance to members of their team. In practice, this means building products, working closely with other members of the digital products team, solving problems, peer reviewing code and writing unit tests where required.

A degree in computer science or other related field coupled with proven experience of working in similar digital product environments. A good working knowledge of HTML/CSS JavaScript (jQuery) Ajax and LAMP stack.

This is a fixed term role for 12 months with the possibility of extension and can be based in any UK Trust office. To learn more about the role, please download the job description.

About The Prince's Trust

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

The Prince's Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince's Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please complete the online application.To help you with the supporting statement section, you may want to download a copy of the Prince's Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

Fixed Term 12 months - Any Trust Office. Full time- 35 hours a week

The Senior Data Analyst will work within the Innovation team and be responsible for ensuring data is used and made available to inform the innovation team, innovation product manager, digital products team with data insights from our digital platforms. These data insights will ultimately drive how early-stage innovations are performing to drive decisions. This role will be key in helping us find our next big innovations.

We're after someone has:

• A strong desire to understand and resolve difficult technical issues
• An experience working with business intelligence tools
• A strong understanding of data and data modelling
• The ability to work collaboratively and communicate effectively working closely with innovation team and software development team

This is a fixed term role for 12 months with the possibility of extension and can be based in any UK Trust office. To learn more about the role, please download the job description.

About The Prince's Trust

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

The Prince's Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince's Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please complete the online application.To help you with the supporting statement section, you may want to download a copy of the Prince's Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

This is an immediate start on going interim role working for a developing charity based in London.

Reporting to the IT Manager and working as part of a team of 7 people, it'll be the role of the Senior IT Support Officer to provide 2^nd/3^rd line support, and administration support on ICT infrastructure, and assist the IT manager in the delivery of ICT strategy.

Your duties as the Senior IT Officer will include;

• Providing excellent customer service to internal and external stakeholders
• Delivering excellent Audio - Visual support - covering set up for all venue's that are hired out
• Assisting the ICT manager in developing, implementing and delivery of systems, security, and ICT policies
• Ensuring that all ICT infrastructure is secure, updated and compliant with best practices
• Undertake and coordinate ICT projects
• Resolve all 2^nd line and 3^rd line support issues ensured everything is documented and maintaining best service delivery
• Ensuring all systems and processes are properly documented and up to date

Applicants for the position of Senior IT Support Officer must be immediately available. This temporary role will go on until a suitable permanent options has been appointed and the successful candidate for this role can also apply for the permanent role.

If you have a proven track in 2^nd/3^rd line IT support role than you must apply by sending your CV to [email protected]

We have an exciting opportunity for someone to join Barnabas Fund as IT Support Officer at our international headquarters in Pewsey, Wiltshire. This is a vital role, which enables Barnabas Fund to act efficiently and securely, as we support Christians around the world who suffer for their faith. It is an excellent opportunity for you to join a high performing team and to further develop your skills and knowledge in ICT. 

Why Barnabas Fund?

As a world-renowned international aid agency, Barnabas Fund serves the global persecuted Church by channelling practical aid to suffering Christians in over 80 countries who face oppression, discrimination and persecution. This is an opportunity to be part of an organisation that transforms lives for our persecuted Christian family throughout the world.

What will you be doing:

The successful candidate will be responsible for 1st and 2nd line IT support over several countries. You will deliver IT support by installing, monitoring and maintaining equipment and services relating to servers, backups and associated network/telecommunications infrastructure. In this varied role, you will introduce and adapt new software for the purposes of the organisation. This involves developing effective working relationships with external services, and monitoring the performance of current and new software.

The successful candidate will be someone who enjoys collaborating with colleagues in a team, alongside handling their own workload and taking ownership of Barnabas Fund’s IT development. This will also involve seeking ways to develop our IT infrastructure under management direction. You will get satisfaction from performing detailed tasks with precision, but also like the stimulus of new challenges and changing situations. This is a role for someone who has a passion to provide high-quality support to all staff in all areas of IT to raise awareness of the global persecuted church.

What you will need:

Essential:

• Previous 1st and 2nd line IT support experience
• Working knowledge of helpdesk software and procedures
• Good knowledge of operating systems, networking, hardware and software
• An eye for detail, and excellent problem-solving skills.
• Ability to explain problems and solutions clearly to non-technical users
• Ability to manage multiple priorities and meet short-term and long-term deadlines.
• Be both motivated and able to work effectively as a team member and independently.
• Database and reporting for SQL, and specifically for crystal reports
• An IT qualification e.g. Microsoft Technical Associate (MTA), Microsoft Certified Solutions Associate (MCSA) or the Microsoft Certified IT Professional (MCITP)

Preferable:

• Project Management
• Coding and Scripting (Javascript)
• LAN/WAN Infrastructure support
• VOIP Technologies
• Virtualisation (VMWare)
• Working knowledge of Windows/Active Directory
• MS SharePoint 2010.
• Additional IT qualifications e.g. Cisco Certified Network Associate (CCNA)

Salary is dependent on skills and experience.

You will be working within our IT Support Team from our international office in Pewsey, Wiltshire. This is an office-based role.

Any successful candidate will need to be a committed to Barnabas Fund’s Christian ethos, statement of faith and aims. Each candidate must already have the right to work in the UK and have a good awareness of theology, other world religions and current affairs.

IT Support Engineer

What we're looking for...

Are you an experienced IT Support Engineer looking to develop your career with an interesting and forward-looking organisation making a real difference in the lives of young people with autism?

Are you interested in helping us make the ordinary possible for children and young people with autism?

Here at Ambitious about Autism we are hiring! We are seeking a dynamic and self-motivated individual to join our ambitious IT Team as an IT Support Engineer.

Ambitious about Autism is the national charity for children and young people with autism. We provide services, raise awareness and understanding and campaign for change. Through TreeHouse School, Ambitious College and The Rise School we provide specialist education and support to children and young people, aged 4-25, with Autism.

About your new role...

Working as an IT Support Engineer you will:

• Work with staff and learners across the organisation every day.
• Analyse and resolve desktop, hardware and software issues, including presentation equipment and mobile devices, in a timely and comprehensive fashion for charity and school staff as well as pupils and young adults with autism.
• Work with both internal and external stakeholders, to participate in the installation, developing, monitoring, maintenance, support, and optimisation of all network hardware, software and infrastructure.
• Work with both internal and external stakeholders to investigate and develop new technologies and systems for charity and school staff as well as pupils and young adults with autism.

 Working as part of the wider IT and Estates & Facilities team, we are looking for a positive, professionally versatile and proactive individual, who places real value on helping people and making a real difference and feels confident in solving IT-related problems on their own and working independently.

Working at Ambitious about Autism we also offer a wide range of financial and wellbeing benefits, such as:

• Competitive annual salary
• Pension scheme
• Free healthy breakfast every day
• Continuous professional development
• Employee Assistance Programme
• Subsidised classes and activities such as: Yoga, Zumba, running clubs and a book club

If you would like to find out more about working at Ambitious about Autism, please find our recruitment pack attached. Alternatively, apply today and help us in making the ordinary possible for young people with Autism!

Key Locations...

• This role will be primarily based at the Ambitious About Autism campus at CONEL (College of Haringey, Enfield and North East London) in North East London.
• The role will occasionally be required to provide cover for other IT Support Engineers' annual leave or sickness located at West Thames College, Treehouse School in Muswell Hill, North London or The Rise School in Feltham, West London.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Purpose of the Role:

The NCS Programme Manager is responsible for managing the delivery of a high quality, safe and to specification programme for Crawley Town Community Foundation (CTCF). Responsibilities extend to the management of operational and administrative staff, oversight of health and safety and safeguarding matters as well as operational deployment and incident management. The role will be the key liaison between CTCF and the commissioning body, The EFL Trust.

Main Roles and Responsibilities

1. To develop and implement a project, recruitment and community engagement strategy to recruit and retain young people onto the NCS programme.

2. To achieve weekly and monthly targets as set out by the contract managing partner and/or Funding Organisation.

3. Review recruitment data to monitor performance against overall targets and to identify and adjust approach where performance is under agreed targets.

4. To develop and manage relationships with key stakeholders including EFL Trust, NCS Trust, schools, colleges, local authority and voluntary sector organisations.

5. Meet regularly with appointed EFL Trust Performance Manager to review current performance across all aspects of the NCS programme

6. To understand and manage performance against contractual KPIs

7. Develop partnerships that support recruitment and delivery of the NCS programme

8. To line manage and support the NCS team, setting, reviewing and monitoring team and individual targets and objectives in line with those flowed down by the Managing Partner and/or Funding Organisation

9. Manage the requirements of the contract and communicate these to the NCS staff team.

10. Management of the programme expenditure and budgets

11. Be responsible for the safeguarding of the young people, both participating and working on programme and be responsible for incident management

12. Ensure appropriate Risk Assessments are undertaken and be responsible for programme Health and Safety matters

13. To be the main point of contact for both NCS Trust and EFL Trust Health and Safety or Quality Assurance visits

14. Attend regional and national meetings and contribute to best practice sharing across the EFL Trust network.

15. Identify key areas of best practice and areas for development within your own NCS delivery to ensure the continuous improvement of the NCS programme

16. Ensure the NCS programme achieves the customer satisfaction score benchmark as set by the funding body.

17. Lead on the development of the NCS programme delivery timetable, ensuring all submission deadlines are adhered to.

18. Ensure the Programme Quality Framework and agreed timetable is embedded throughout the NCS delivery.

19. Oversee the recruitment and training of seasonal delivery staff ensuring contractual safer recruitment is adhered to and that the staff are performance managed and supported.

20. Manage delivery staff rotas to ensure staffing ratios and adequate rest periods are adhered to during the delivering the NCS programme

Personal Specification Essential Skills & Experiences

1. Proven project management experience.

2. People management experience, in particular management of a multi-disciplined team in a youth

   work environment.

3. Experience and/or knowledge of Secondary /Higher education sector

4. Practical experience of managing information operating systems and the ability to interrogate data

   from a CRM system.

5. A proven track record of managing relationships and partnerships and the ability to communicate with people at various levels.

6. An understanding of safeguarding and health and safety in a youth work setting.

7. A proven ability to work to under pressure to tight deadlines.

8. A commitment to supporting young people, and the principles of equality and diversity

9. Self-motivated and the ability to work on own initiative.

10. Excellent communication skills including written, telephone and interpersonal skills.

11. Proven planning and organisation skills.

12. IT literate with particular emphasis on Microsoft and Google packages.

Do you want to work for an organisation with a difference? Our client is looking for an experienced IT Officer to provide effective technical support for their offices and Desktop/Office Suite support to all staff.

Our client is the national membership organisation for the third sector and volunteering in Wales. Their aim is to work towards a future where the third sector and volunteering thrive across Wales, improving wellbeing for all.

Position: Senior ICT Officer

Location: Cardiff

Salary: £27,945 increasing to £29,616 per annum following 6-month probationary period.

Duration: Full Time, Permanent

Hours: 35 hours per week.  A flexi time scheme is in operation and time off in lieu is permissible for any work required to be undertaken outside the normal hours.

Closing Date: Monday 30th September, 2019

Interviews: 10 October 2019

A workplace with a difference:

A job with our client offers you flexible employment that makes a difference. They operate a flexi-scheme to help you fit your career around your life commitments, as well as 25 days annual leave, plus bank holidays, and an additional five discretionary days leave (usually used to cover office shutdown over Christmas).

They also offer a generous pension contribution, have been awarded ‘Investors in People’ and are Firm believers in equal opportunities, the ‘real living wage’ and workplace wellbeing. You really could not find an employer more committed to their staff!

About the Role:

As Senior IT Support Officer you will provide technical support for our client’s offices, as well as Desktop and Office Suite support and training to 90 end users. You will ensure a comprehensive service that meets business requirements.

You will effectively manage the relationship with any ICT contracts and retain compliance with relevant national standards and frameworks, manage implementation of projects, provide in-house training and assist with the annual review of the ICT policy and its implementation especially with regards to Cyber Essentials assurance.

This is not an exhaustive list.  The post holder may be asked to carry out additional duties from time to time or, as required, by the developing needs of the service or organisation.

About You:

The Successful IT Support Officer be a self-starter, with the ability to work under pressure with excellent work management skills. You will bring with you the following skills and experience:

• An up to date and relevant ICT qualification or a minimum of 3 years ICT support experience in a multi-site organisation.
• Experience of working in an ICT Service desk environment
• Experience of providing 1st level and 2nd level support
• Experience of managing ICT support contracts ensuring that Service Level Agreements (SLAs) are maintained.
• Technical ability and intuitive troubleshooting skills.

You will be able to communicate clearly, confidently with staff and external organisations both orally and in writing in a non-technical way and have the ability to travel to remote locations when necessary.

Although not essential, a working knowledge of the Welsh language would be highly desirable, as would knowledge of GDPR.

Other roles you may have experience of could include: IT Service Desk Engineer, ICT Officer, Database & IT Officer, Service Desk Analyst, 1st Line Support, 2nd Line Support, Information Officer Jobs, IT Technical Support, IT Support Desk Officer

We recognise that with great ambition comes the need for great people and, as our vision has grown, so has our scope of operations.  Reuben’s Retreat is now in need of an experienced Operations Manager to help ensure the smooth and efficient running of the organisation. This is a varied role for a highly versatile person who can thrive in a multi-disciplinary environment where flexibility and a can-do attitude are prized.  

OVERVIEW

Reuben's Retreat was founded in August 2012 just 2 days after 23-month old Reuben moved to heaven. His legacy “Reuben's Retreat” will be a home from home for children with life-limiting or life-threatening illnesses to spend time with their family, to relax and recharge.  It already serves as a bereavement counselling and support centre for families that have lost a child and for parents whose children may not reach adulthood.

This charity has a truly inspiring mission and this role offers the opportunity to join the team at a really exciting stage in its development.

MAIN PURPOSE OF JOB

To facilitate and deliver on the implementation of the strategic plans of Reuben’s Retreat ensuring the successful development of the organisation, focussing on the day-to-day management of the charity and its activities.  To work closely with the CEO to develop new ideas.  To manage and support the operational team members, leading by example to ensure that targets are met and there is continuity of delivery in line with the charity’s values and principles.  To be responsible for all aspects of service operations ensuring delivery of services in line with contract and funder requirements, achieving high quality and positive outcomes for service users.  To oversee and contribute to income generation and financial resilience through existing and new income streams.

DUTIES AND KEY RESPONSIBILITIES

• Contribute to successful business planning and strategic development
• Financial management to an exceptional standard in line with governance methods
• Produce and report on the evolving budgets for income and expenditure, actual and projected
• Create, implement and review all internal policies and procedures, including HR, Health & Safety documentation and Risk Assessments in accordance with current legislation and charity commission guidance
• Manage compliance and reporting requirements including Charity Commission, Companies House, and statutory audit processes, including writing and managing the production of the Trustees Annual Report and Accounts
• Participate in the development and subsequent implementation of the fundraising strategic plan, which includes key activities, areas of required investment, KPIs and milestones as well as the projected growth of fundraising income
• Manage operational staff, including fundraisers, in line with the charity’s strategic plan and vision
• Manage awarded grants, monitoring expenditure, and ensuring that agreed outcomes are met
• Manage and maintain key supply contracts including utility suppliers and insurances
• Provide operational support to all staff with a particular focus on IT systems and hardware (including PC’s, printers, software & license, telephones, Sage, CRM, broadband/phones )
• Oversee the implementation of the new beneficiary data management system (Evide) and capture, analyse and report on MI data
• Maintain a comprehensive and up-to-date knowledge of all relevant legislation, current and emerging best practice, and competitor analysis and ensure that this is used to inform and innovate future fundraising
• Research specific projects where necessary

Job Description

Important please note:

Quetzal is committed to the safeguarding of all children, young people and adults. Anyone selected for the post will be required to hold a current Enhanced DBS check with Quetzal

As a women-only service and due to the nature and sensitivity of the service delivered, it is an occupational requirement under the Equality Act 2010, Part 1, and Schedule 9 for the post holder to be female.

This job description is an outline of the main duties and responsibilities of the post. The post holder will be required to undertake other duties consistent with the role as required by the Board of Trustees as the organisation's priorities develop.

If you wish to apply for this post, please forward a completed application and a supporting statement describing how you meet all the essential requirements with examples as outlined in the job description and person specification. Please send an email to Shabnum Osman for an application form.

Post: Service Manager

Reporting to: Quetzal Board of Trustees

Managing: Employees and volunteer counsellors

Salary: £32,029-£35,934 pro rata

Hours: 20 hours per week (3-4 days per week)

Holiday: 28 days (pro rata) Inc public holidays plus up to 4 days Christmas closure

Contract: Permanent post subject to successful completion of probationary period, benefits include car parking on site, flexible working within core hours/days

Quetzal Board of Trustees are recruiting a senior post holder to manage our specialist counselling service.  Quetzal offers long term counselling and psychotherapy services for female survivors of childhood sexual abuse.

We are a voluntary sector organisation established for thirty years providing a high quality, confidential, non discriminatory and sensitive counselling service in a safe and professional environment working with a number of partners including Comic Relief.

Our work aids the recovery of some of the most vulnerable women across Leicester, Leicestershire and Rutland who are experiencing mental health difficulties as a result of their experience and enables them to improve their self worth, resilience and confidence and to better manage their lives and relationships.

We are recruiting a Service Manager to lead our management team, staff and volunteer counsellors, build strategic partnerships, oversee high quality service delivery and manage our city centre premises.  You will have experience of financial and business management, service development, fundraising and developing successful stakeholder relationships and demonstrate a high level of professional conduct commensurate with the role.

 We are small team who operate in a collaborative style and you must have a strong team ethos.  You will report directly to the Board of Trustees and advise on the strategic direction of the organisation whilst retaining operational responsibility for the delivery of the service in line with BACP ethics.

Quetzal is committed to the safeguarding of all children, young people and adults. Anyone selected for the post will be required to hold a current Enhanced DBS check with Quetzal

Main Objectives of the Post

1. The Service Manager is accountable for the achievement of Quetzal’s strategic and business plan as set by the Board of Trustees.  She will provide strategic leadership, organise, manage and develop the work of Quetzal in accordance with the code of practice, organisation policies and statutory reporting responsibilities
2. Work effectively with the Board of Trustees to develop and manage the implementation of Quetzal strategic and business plans and to develop a vision of future growth
3. Oversee the continued development of the service and lead on the future planning of new areas of work working closely with the Trustees and key stakeholders implementing new areas of work to include planning, delivery, resources, training and monitoring systems
4. To represent Quetzal and build and maintain relationships with funders, external partners and statutory agencies and promote the service Quetzal offers to appropriate service users across Leicester, Leicestershire and Rutland

Key Tasks and Responsibilities

Strategic Leadership and Management

1. Work with the Board of Trustees to develop and implement the organisational and strategic business plan to include specific objectives and planned outcomes
2. Ensure Quetzal meets its financial, legal, statutory and contractual obligations with key stakeholders
3. Ensure the board of Trustees are informed of relevant changes in legislation, policy, funding and other key drivers of the charity’s work
4. Attend and report monthly to the Trustees on agreed outcomes to include strategic plan progress, financial and budget status by providing timely reports and information as requested including reporting annually at the AGM
5. Supervise the completion of annual reports, filing annual accounts to deadline and updating Charity Commission and Companies House records as required
6. Develop, implement, review and monitor the organisation’s policies and procedures in consultation with the Trustees, Management team, staff and volunteers
7. Develop a marketing strategy to publicise Quetzal’s services, activities and achievements locally and nationally to raise profile and maintain and develop the organisation’s interests
8. Organisational responsibility as data protection officer in respect of GDPR legislation

Contract and Project Management

1. Work collaboratively with the Business Manager to manage key external funding contracts and be responsible for overseeing  initial contracting, application, implementation and monitoring and reporting to stakeholders at agreed deadlines
2. Ensure all procedures track progress and fulfil reporting and monitoring needs of funders and reporting to Trustees
3. Maintain Quality Assurance and accreditation systems to ensure the continued high quality delivery of services
4. Participate in working and consultation groups as required, reporting to Trustees on developments and progress that impact strategic and business planning

 Finance Management

1. Work collaboratively with the Business Manager and Treasurer to develop and maintain financial records,  budget monitoring, manage spending, identifying concerns and ensure value for money across the organisation
2. Ensure the organisation is maintaining accurate financial accounting practices and clear and timely reporting to the Trustees to maintain the organisation’s financial position and sustainability
3. Liaise closely with the Business Manager to identify appropriate funding opportunities and income generation initiatives to maintain the development of the organisation

Partnership Management

1. Maintain a good knowledge of local, regional and national external partners, stakeholders and statutory agencies
2. Attend relevant groups, meetings and strategic forum to represent Quetzal and promote the organisations interests with other relevant sector partners
3. Build,  maintain and develop productive partnerships with all external stakeholders at all levels including key funding partners
4. Act as a spokesperson with local and national media as required, in agreement with the Trustees, to raise the profile and promote the work of the organisation

Management of Staff

1. Provide effective line management to Quetzal’s management team, i.e. Clinical and Business Managers and where appropriate through delegated responsibility to administrative staff
2. Ensure that organisational policies and procedures are communicated and adhered to by all staff
3. Ensure that all staff and volunteers are consulted and regularly updated on issues, developments, changes to procedure and practice
4. Evaluate the skills and experience of staff and volunteers (where appropriate) to ensure an effective service to service users via the appraisal system
5. Have an overview of safeguarding for service users, volunteers and staff, ensuring appropriate sharing of information and management of risk
6. Lead on staff recruitment in conjunction with Trustees and other staff to maintain a skilled workforce
7. Assist the Clinical Lead to recruit and maintain a team of volunteers that reflect the community and the needs of the organisation
8. Ensure that appropriate induction and developmental CPD programmes is delivered annually for  new and existing volunteers
9. Ensure that there is adequate and accessible support, supervision and training for all staff and volunteers
10. Participate in own training and development as required

Premises Management including Health and Safety

1. Manage all aspects of the premises and building operation, take lead responsibility for Health and Safety compliance, IT systems operation and infrastructure, cleaning and maintenance schedules to ensure safe and efficient operation of the premises

Other

1. Any other duties as reasonably requested by the Board of Trustees to support the delivery of Quetzal’s service, strategic and business objectives.
2. Ensure that all work is carried out in accordance with the relevant legislation, the organisations policies and procedures including

Person Specification

Education & Qualifications

Essential

• Educated to degree level or equivalent experience

Desirable

• Recent experience in relevant sector e.g. health and social care, voluntary sector, counselling services, business management, safeguarding services

Experience

Essential

• Proven track record in a leadership role
• Evidence of effective financial management
• Recent experience of fundraising and developing new income streams
• Recent experience of building and sustaining networks with a wide range of stakeholders

Desirable

• Recent experience of influencing policy development and change through working with local or national government or other statutory bodies
• Recent experience of leading significant organisational change
• Recent experience of managing a volunteer workforce

Skills & Knowledge

Essential

• Proven ability to lead, inspire and influence others to achieve positive outcomes
• Clear communicator, ability to deliver messages to a variety of audiences
• Organised and effective team leader
• Ability to manage and prioritise a wide range of tasks to agreed deadlines
• Excellent IT and administration  skills conversant with current GDPR policy,(data controller)
• Knowledge of relevant legislation including health and safety, safeguarding, equality and diversity

Desirable

• Current knowledge of voluntary sector governance practice
• Strategic and operational business experience
• Marketing and promotional skills, use of social media and web based media
• Current knowledge and understanding of issues surrounding childhood sexual abuse and the impact on Quetzal’s service users

Other

• Enhanced DBS check
• Flexible working to meet the needs of the organisation e.g. occasional working outside of office hours by agreement
• Willing to travel, locally, regionally and nationally as required

Do you want to play a key role in an organisation which stands up for children? Join Save the Children as a Senior Developer and lead the Microsoft Technologies development team, directly supporting services which help our campaigns.  

In our Support Services department, we fight for children every single day. We provide leadership and direction in the business of running an efficient organisation. We ensure our resources are used to maximum effect. We go the extra mile - and we don’t rest until the work is done.

As Senior Developer you will be responsible for the design, building, testing and delivery of software developments & enhancements in accordance with agreed project and development plans. You will play a key role in the support of production systems working with our Operations Teams to ensure that the availability and performance of the developed systems are maximised. You will manage the SharePoint, .NET and CRM team, assisting with web development and associated technologies. You will co-ordinate testing on any upgrades and developments to ensure live operations are safeguarded. In addition you will:

• Design & build Microsoft stack solutions, enhancements and configurations to meet business needs according to agreed project and development plans
• Design, build and configure CRM solutions and systems including recommendations on best practice
• Work with the IS Department to ensure full integration of Application & Technical Support for SharePoint, .NET and CRM systems
• Develop proof of concept mobile solutions and enhance iteratively to full production applications
• Work together with the Data & Development and Operations teams in managing interfaces to/from SharePoint/CRM systems and resolving issues. 

To be successful you will have a wide variety of development and technology skills and experience and have a passion for keeping up with latest developments within the industry. You will have excellent experience of solving complex issues through analysis, as well as the ability to understand and interpret business requirements and translate these into a developed solution. You will have experience developing and implementing Dynamics CRM and be familiar with connecting it to other Microsoft technologies including .NET and SharePoint. In addition you will have:

• Significant CRM experience (MS Dynamics preferred)
• Significant MS SQL experience including reporting/dashboards etc.
• SharePoint experience including RESTful API, CSOM, workflows etc.
• Web development experience including HTML5, CSS, XML, JavaScript
• Knowledge of SSIS (or similar ETL tool) for interfacing data
• Knowledge of BI reporting tools (e.g. SSRS).

If you share our belief in the power of children, join the fight. It takes relentless determination, creativity and a real commitment to real change. Because every child should be able to make their mark on their world, and help to build a better future. We look forward to hearing from you.

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.

Closing date: 18th September 2019

Fixed Term 12 months - Any Trust Office. Full time- 35 hours a week

As our Innovation Product Manager you will work with the Innovation team and will be responsible for supporting innovation projects during this exciting period of growth for Prince's Trust. The role will play a key role in helping us find our next big innovation.

You'll be required to collect feedback from users and analyse data to ensure product development work delivers benefits to both the business and end user.

Our Innovation Manager will:

• -Maintain effective performance in difficult and challenging circumstances, encouraging others to do the same
• -Review,challenge and adjust performance levels to ensure quality outcomes are delivered on time rewarding success
• -Have experience producing MVP products and presenting
• -Knowledge in product management, evolving and iterating products within a multi-disciplinary organisation

This is a fixed term role for 12 months with the possibility of extension and can be based in any UK Trust office. To learn more about the role, please download the job description.

About The Prince's Trust

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

The Prince's Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince's Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please complete the online application.To help you with the supporting statement section, you may want to download a copy of the Prince's Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.