Salary: £46,587 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. Whilst we work flexibly, because we work with decision makers in Westminster, there will be an expectation that you can travel to central London at short notice if required. You will also be expected to come into the office at least one day a week.
Contractually this role is London-based.
Contract: Permanent. Full time role - 35 hours per week.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
- Matched pension scheme up to 7% of salary
- Healthcare plan
- Support for staff with caring responsibilities
- Family-friendly culture
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download
Closing date for applications: Midnight on Monday 23 February 2026
Interview dates: First interviews to take place week commencing 2 March - exact dates to be confirmed.
Second interviews to take place week commencing 9 March - exact dates to be confirmed.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information
This exciting role in our award-winning External Affairs department will work across policy and public affairs work in England. You will fight for the hospice sector and people who need their support, helping us to create a country where no one misses out on the care they need at the end of their lives.
This is a significant time for hospice and end of life care.
Hospices across the UK are in the worst financial situation they have faced for 20 years. The funding crisis means hospices are cutting services and making redundancies.
Our campaigning efforts have recently led to £125m in short term funding for the hospice sector and a commitment to a Modern Service Framework for palliative care and end of life care. As well as a spotlight on hospices in the 10 year health plan and unprecedented parliamentary scrutiny of the way hospices are funded.
The momentum around palliative care and hospices mean there is no shortage of opportunities to influence the policy and political agenda.
We have strong influence in Parliament and have built significant interest in hospice care among policymakers. We are an important voice in the conversation around Assisted Dying, which will have a significant impact on palliative and end of life care.
With this momentum and opportunity, we are looking for a talented and committed Policy and Public Affairs Manager to help us shape the future of palliative and end of life care.
We are looking for a proactive and driven policy and public affairs professional. You will be curious about how best to improve people’s experiences of death, dying and bereavement and strengthen the contribution of the hospice sector to this.
You will have excellent influencing and communication skills and sharp instinctsthat enable you to quickly understand and analyse the impact of external developments. As well as a collaborative mindset and commitment to building coalitions to maximise our impact.
You will provide leadership but must also be willing to pitch in at all levels to get things done. Excellent project management skills will mean you can identify where our resource is best spent and how to delegate tasks.
This is your chance to play a key role in creating a country where no one misses out on the care they need at the end of their lives.
More information is available in candidate information pack (available on our website to download)
Registered Charity
51 - 100
We represent and champion the community of 200+ hospices across the UK.
Thank you!
Position: MS Dynamics CRM Systems Administrator
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Professional and Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,403 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society has made a huge investment in technology to implement a new CRM system to enable us to improve in use of our data and to streamline contact with the MS Community, including Services, Fundraising and directed communications. This is the Organisation’s key, central system.
90% of all funding for the charity is processed through the CRM system including Gift Aid, regular giving and special events, Direct Debits. This role is critical and responsible for the end-to-end processes working and, therefore, the income being processed and collected in a timely fashion.
The role will be part of a CRM team responsible for managing and supporting functionality and data integrity within the CRM system. The role is also responsible for managing key internal and external relationships at all levels.
The role is also responsible for delivering the 1st, 2nd line support of the CRM system as well as building import templates, workflows and that data within is clean, accessible and available.
The successful candidate is expected to be an expert in their field.
Closing date for applications: 9:00am on Friday 20th February 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
Are you detail-focused, analytically minded, and have experience of working with Gift Aid? MSF UK is looking for a Gift Aid Manager to lead and develop our Gift Aid team, helping unlock vital additional funding for our lifesaving medical work around the world. In this role, you’ll:
- Oversee the management and administration of Gift Aid, and other forms of tax-efficient giving, to maximise MSF UK’s income
- Manage Gift Aid income across multiple income streams ensuring that MSF UK remains compliant with HMRC regulations
- Lead on delivering regular Gift Aid communications to supporters following HRMC best practice; identifying opportunities and developing strategies to increase Gift Aid income.
You’ll be part of a fast-paced, ambitious team with a big impact. Join us and be part of the world’s leading emergency medical aid organisation - Médecins Sans Frontières/Doctors Without Borders.
Hours: 37.5 hours per week, Mon Fri
Duration: Permanent
Location: London - Hybrid, 2 days per week in London office (Including Wednesdays)
Salary: £46,784.49 - £57,181.04 per annum
Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
The primary responsibility of the Gift Aid Manager is to oversee the management and administration of Gift Aid, and other forms of tax-efficient giving, to maximise MSF UK’s income. This includes responsibility for managing the Gift Aid and tax reclaim processes across multiple income streams, ensuring claims are submitted in a timely manner, and that MSF UK remains compliant with HMRC regulations. This role requires a specialist understanding of Gift Aid regulations.
They also act as the main point of contact with HMRC on complex matters relating to Gift Aid and reclaiming tax, providing solutions or advice on more complicated Gift Aid queries to the wider Fundraising team. The Gift Aid Manager will lead on planning and delivering regular Gift Aid communications to supporters.
Please download the full job and person specification below for further details.
Knowledge, Skills & Experience:
- Previous experience in managing end to end Gift Aid claims and processes within the charity sector.
- Strong working knowledge of HMRC Gift Aid regulations, practices and procedures and other relevant HMRC guidelines.
- Knowledge and understanding of Gift Aid compliance in charity environments.
- Experience of working with 3rd parties on Gift Aid claims and processes.
- Demonstrable knowledge of Microsoft Excel to an intermediate level including the ability to produce and manipulate pivot tables.
- Experience of working with Power BI KPI dashboards.
- Working knowledge of a fundraising database or CRM system (preferably Microsoft Dynamics CRM or similar CRM) and managing large datasets.
- Proven experience of monitoring and checking processes and developing process improvement and project management experience.
- Experience in providing Gift Aid training and support to staff or volunteers.
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
- An excellent level of numeracy, combined with accuracy, attention to detail and an ability to follow defined processes is a must
- Excellent time management skills with a proven track record in managing a busy workload to deadlines whilst maintaining a systematic and organised approach
- A proven ability to work independently, manage multiple priorities and meet deadlines in line with established schedules ensuring accuracy in the information provided
- An excellent communicator with training experience and the ability to deliver complex information to a variety of internal stakeholders in an accessible and relevant way.
- Ability to build excellent working relationships with a wide variety of internal and external stakeholders, including senior management.
- Self-motivated, flexible and able to work without close supervision within a team environment
- A responsible attitude to dealing with sensitive and confidential information
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and other relevant software tools
- Fluency in written and spoken English
- Commitment to the aims and values of Médecins Sans Frontières.
- Proactive, resourceful, and adaptable with a solutions-focused approach.
- A positive team player with the ability to collaborate effectively with colleagues across different departments.
HOW TO APPLY
Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date.
Please apply as soon as possible as MSF reserves the right to close the vacancy early, or on the appointment of a candidate.
Incomplete applications will not be considered.
Recruitment timetable:
- Closing date for applications: 15 February 2026, 11.59pm (GMT)
- First round interviews: 04 & 05 March 2026
- Projected Start Date: 06 April 2026
MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.
Safeguarding
MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.
Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.
Registered Charity
101 - 500
The client requests no contact from agencies or media sales.