Senior manager jobs in ruislip, greater london

Are you an inspiring, forward thinking leader ready to make a lasting impact on safe homes?

With major investment in our housing stock and a firm commitment to delivering safe, sustainable, and affordable homes, we’re seeking an exceptional Head of Compliance and Building Safety to help shape the future of our property services at St Mungo’s.

Reporting to the Director of Property Services, you will lead on all landlord health and safety compliance across a diverse housing portfolio. From strategy to delivery, you’ll inspire operational excellence, foster collaborative partnerships, and champion continuous improvement in building safety.

The role of Head of Compliance and Building Safety isn’t just about technical expertise, it’s about people. In this role you will drive and support transformational change in the quality, maintenance, and performance of our housing stock, with residents' voices at the heart of what we do.

Key responsibilities include:

· Work with a collaborative leadership style that prioritises meaningful resident engagement and codesign.

· Lead the management and maintenance of our property portfolio to the highest standards.

· Oversee landlord compliance and drive continuous improvement.

· Deliver fire and building safety programmes with strategic and operational oversight

· Support organisational goals and property service strategies in partnership with the Director.

· Ensure compliance with regulatory standards, including the Regulator of Social Housing.

· Contribute to our Asset Management Strategy, with a focus on safety, sustainability, and growth.

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In this role you will be work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

We are looking for a collaborative leader, with a passion for safe homes and meaningful resident engagement. If you can bring expert leadership in landlord compliance, including fire and building safety, with a focus on high performance, value for money, and a customer focused culture, we encourage you to apply. You should demonstrate the below:

• Proven success delivering fire and building safety remedial programmes.
• Experience in financial planning and budget management.  
• Sharp attention to detail and a commitment to client safety.
• Experience in leading large functional teams with a leadership style that empowers managers to deliver effective results.
• Demonstrated ability to engage clients, residents and customers to improve services.

• Deep knowledge of compliance asset management, legislation, and performance assessment.
• Excellent communication skills with abilities to present information to senior teams.
• Strong negotiation skills with experience building strategic partnerships.
• Relevant industry based qualifications or equivalent experience.
•  

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to submit your CV and Supporting Statement. INCLUDE FOR QUICK APPLY ONLY

To find out more and apply please go to the St Mungo’s careers page on our website.  INCLUDE FOR EXTERNAL SITES

Closing date: 10am on 21 July 2025

Interview and assessments on: 29 and 31 July 2025

For external sites

What we offer

· Excellent Development and Growth Opportunities

· A Diverse and Inclusive Workplace

· Great Pay and Other Benefits

 Are you an inspiring, forward thinking leader ready to make a lasting impact on safe homes?

With major investment in our housing stock and a firm commitment to delivering safe, sustainable, and affordable homes, we’re seeking an exceptional Head of Compliance and Building Safety to help shape the future of our property services at St Mungo’s.

Reporting to the Director of Property Services, you will lead on all landlord health and safety compliance across a diverse housing portfolio. From strategy to delivery, you’ll inspire operational excellence, foster collaborative partnerships, and champion continuous improvement in building safety.

The role of Head of Compliance and Building Safety isn’t just about technical expertise, it’s about people. In this role you will drive and support transformational change in the quality, maintenance, and performance of our housing stock, with residents' voices at the heart of what we do.

Key responsibilities include:

• Work with a collaborative leadership style that prioritises meaningful resident engagement and codesign.
• Lead the management and maintenance of our property portfolio to the highest standards.
• Oversee landlord compliance and drive continuous improvement.
• Deliver fire and building safety programmes with strategic and operational oversight
• Support organisational goals and property service strategies in partnership with the Director.
• Ensure compliance with regulatory standards, including the Regulator of Social Housing.
• Contribute to our Asset Management Strategy, with a focus on safety, sustainability, and growth.

In this role you will be work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

We are looking for a collaborative leader, with a passion for safe homes and meaningful resident engagement. If you can bring expert leadership in landlord compliance, including fire and building safety, with a focus on high performance, value for money, and a customer focused culture, we encourage you to apply. You should demonstrate the below:

• Proven success delivering fire and building safety remedial programmes.
• Experience in financial planning and budget management.  
• Sharp attention to detail and a commitment to client safety.
• Experience in leading large functional teams with a leadership style that empowers managers to deliver effective results.
• Demonstrated ability to engage clients, residents and customers to improve services.
• Deep knowledge of compliance asset management, legislation, and performance assessment.
• Excellent communication skills with abilities to present information to senior teams.
• Strong negotiation skills with experience building strategic partnerships.
• Relevant industry based qualifications or equivalent experience.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 21 July 2025

Interview and assessments on: 29 and 31 July 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Job Title: Angelou Service Manager

Direct reports: 2 x Senior IDVAs and 4 IDVAs

This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Advance is committed to equality and diversity and strongly encourages applications from women with diverse backgrounds, including those with disabilities, BAME and LBT communities.

Job Summary

This is an opportunity for an experienced manager with a proven track record of supporting and leading a team of advocates to join Advance as the Angelou service manager. The post holder will manage a team of senior IDVAs (2) and IDVAs (4) who provide advocacy services to women experiencing domestic violence and abuse. This role requires the effective management of advocates who will deliver 1:1 advocacy that fulfils the needs of women accessing advocacy services across the boroughs of Hammersmith and Fulham, Kensington and Chelsea, and Westminster. The job involves working within a multi-agency framework consisting of the Multiagency Risk Assessment Conference (MARAC) and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will collaborate with Advance management, external agencies, and key stakeholders to provide consistent and holistic service.

How to apply
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that  include a cover letter will be considered.
Closing Date for Applications: 12th July 2025
Interviews are taking place on: 25th and 29th July 2025

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all
employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
 

Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous
safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Haven House Children’s Hospice cares for children and young people who have life-limiting or life-threatening conditions across North and East London, West Essex and East Herts. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities.

Since the hospice opened its doors in 2003, it has gone from strength to strength both in terms of the care we provide to children and their families as well as the close bonds we have developed and nurtured with individuals and organisations who are inspired by our work.

This role sits within the High Value partnerships team, working within the Corporate fundraising team, and alongside Philanthropy, Trusts and Grants, and Special Events. It reports into the Assistant Director of IGM/ Head of High Value Partnerships.

The team pride themselves on their fantastic partnerships and results, and it’s a great time to join as they are currently developing a high value strategy, to underpin the organisation wide strategy and the overall IGM strategy.

At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.

We’re looking for an individual who is has the experience, confidence and skills to win new corporate partnerships and manage our current relationships with existing partners to a high standard.

We want someone to join us who loves being part of a hardworking and collaborative team and who is willing to try new things, bring fresh ideas and who has the energy and personal drive to execute them.  

If this role sounds right for you and you have the right skills and experience, please download the job description and apply.

As an employee you will be entitled to the following range of benefits:

· Hybrid office/home based arrangement

· 27 days' annual leave (pro rata)

· Pension scheme (company matches contribution up to 7%)

· Free onsite parking

· Employee Assistance Programme

· Eye care voucher scheme

· Cycle to work scheme

· Life cover (if eligible)

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS check.

Do you want to work with a vibrant, dynamic and youth driven organisation that is committed to creating healthy futures for British children by improving the food system?

Be part of the team behind Bite Back’s exceptional teenage activists. Join us as our Campaigns Executive and contribute to our journey to help make the food system healthier and fairer.

About the Role

This is an exciting opportunity to join Bite Back, and support the delivery of our local, national and international campaigns. As Campaigns Executive, you will play a key role in building Bite Back’s Shape Our Streets programme, working with Local Authorities and young people locally to advocate for healthier food environments. You will support the coordination of Bite Back’s national campaigns to put youth voice front and centre, calling for a #CommercialBreak from junk food advertising, high streets that aren’t flooded with unhealthy products, and school food that supports young people to thrive. You will support the coordination of Bite Back’s youth model internationally to raise awareness of the global issue and build campaigns within different country contexts.

You’ll be creating change and protecting every young person’s right to a healthy childhood.

The Campaigns Executive will report to the Senior Campaigns Manager and will work closely with colleagues across Bite Back, in particular with our Programmes and Digital Communications teams.

Responsibilities

The Campaigns Executive responsibilities include:

● Providing day-to-day coordination and administrative support across national, local and international campaign workstreams.

● Helping to plan and deliver campaign events, such as in-person and online workshops: booking venues/managing online platforms, organising travel and materials, briefing staff and providing on-the-day support, occasionally outside standard working hours.

● Undertaking desk research, evidence-gathering and basic data analysis to inform our campaign activities, turning findings into briefings and/or presentations for internal teams.

● Contributing to brainstorms and ideation sessions with teams across Bite Back.

● Working with Campaigns and Communication colleagues to draft copy for supporter emails, social posts, web pages and briefing notes.

● Managing stakeholder lists (e.g. local council contacts, global partners) and occasionally joining meetings with external stakeholders.

● Providing ongoing support to UNICEF country offices throughout collaboration projects, building strong working relationships with country, regional, and HQ colleagues.

● Coordinating mentor sessions, for young people in several partnering countries on topics including research, policy and stakeholder engagement, community mobilisation, and media.

● Taking on additional tasks delegated by the Senior Campaigns Manager, contributing ideas and pitching in wherever needed during busy campaign moments.

Skills and Experience

The Campaigns Executive is a new role at Bite Back. We know that you might not have all the skills and experience listed below so please don’t be put off applying if you can’t demonstrate everything.

Remember that skills and experiences can come from all sorts of different places that might include volunteering, paid-work, educational settings, or elsewhere. If you're passionate and excited about working for us and are willing to learn and build new skills, go ahead and apply. You could be just what we are looking for!

The ideal candidate will have:

● Genuine interest in campaigning, social-change and the championing of youth voices.

● Experience of supporting the coordination of projects across multiple teams and external partners to meet deliverables within a set timeframe.

● Strong organisational and multitasking abilities, with excellent time management, ability to manage competing priorities with high attention to detail.

● Excellent writing and communication skills, with the ability to adapt messages and language to resonate with different audiences.

● Ability to build and maintain strong working relationships with a broad range of stakeholders at the individual level and in representation of the organisation, locally, nationally, and internationally.

● Ability to travel across England and Scotland when required (occasional).

Approach to Work

The ideal candidate will be:

● Creative with an open mind: coming at issues from new and unusual angles and being prepared to work hard on finding fresh approaches.

● Unafraid to speak your mind and challenge where you think we can be doing things better.

● Happy working in a fast-paced and often reactive campaigning environment.

● A team player who contributes to Bite Back’s collaborative culture.

● Up for a laugh - we believe work should be fun and that we all perform at our very best when we enjoy what we do.

● Committed to Bite Back’s values: Fresh, Resilient, Respectful, Energetic, Real.

Digital Content Manager

Your writing engages and inspires. You thrive in a fast-paced, mission-driven environment and have a strong grasp of digital storytelling, SEO, and online advocacy. You are passionate about animal rights. If this sounds like you, PETA would love to hear from you.

Position Objective:

Lead the creation, coordination and optimisation of compelling digital content that supports PETA’s campaigns.

Term of Employment:

Full-time

Location:

Hybrid in London or remote in mainland UK (with monthly attendance to the London office)

Reports To:

Senior Digital Marketing Manager

Salary: £37,000 - £42,000

Key Responsibilities:

• Inspire millions of people to take positive actions for animals by writing, editing, and publishing compelling advocacy copy, including petitions and letters to politicians and other decision-makers

• Maintain and regularly update digital campaign action alerts, which may include updating campaign targets, ensuring the accuracy of the text, and writing campaign updates

• Monitor planning proposals for new factory farms, research and draft petitions specifically targeting new planning applications and other urgent animal rights issues

• Oversee the creation, editing, and publishing of web content, including blog posts and lifestyle features

• Use analytics tools to track content performance and inform future content strategies

• Conduct keyword research, and develop and implement SEO strategies to boost organic traffic to the website

• Collaborate with other teams to ensure the accuracy of digital content and its alignment with campaign goals, and maintain a dynamic and engaging website

• Assist the social media team by repurposing and adapting content for platforms such as Instagram, Facebook, and X (Twitter)

• Work as part of the digital marketing team to ensure that online campaigns are as effective as possible

• Support the digital team with additional tasks as needed

Requirements

• Proven experience in digital content creation, web publishing, or online campaigning

• Excellent writing, editing, and proofreading skills with a persuasive and engaging style

• Strong understanding of SEO principles and content performance metrics

• Familiarity with CMS platforms (e.g., WordPress), Google Analytics, and social media tools.

• Knowledge of HTML is an advantage, but not essential

• Ability to manage multiple projects and deadlines in a fast-paced environment

• Intermediate skills in photo editing using tools like Photoshop or Canva

• Experience with e-campaigning tools such as Engaging Networks preferred

• Strong work ethic with a focus on efficiency, patience, exceptional attention to detail, a positive attitude, and innovative ideas

• Demonstrated ability to work independently and as part of a team

• Adherence to a vegan lifestyle is strongly preferred

• Ability to advocate the organisation’s positions on issues to the public in a professional manner

• Commitment to the objectives of the organisation

London Youth Gateway is a sector leading service supporting 18-25 year-olds facing homelessness or rough sleeping across the capital. Our mission is to make sure young Londoners bounce back quickly and safely in times of crisis and to prevent or solve their homelessness for good. You will be playing a leading role in helping to shape the work of the partnership, its collaborative processes as well as its connections with each of the London local authorities.

This is a key role in our organisation, and we are looking for someone with demonstrable experience in partnership and stakeholder engagement who knows how to get and keep people on board to meet mutual or differing needs. The ideal candidate will be a confident communicator and persuasive negotiator with an eye for detail. You will be able to facilitate multi-agency meetings and collaboration, hold responsibility for regular reporting to the commissioner, and contribute to our broader policy and influencing work. We have big ambitions for an organisation our size, so we are on the look-out for someone who can work at their own initiative, support our different teams, and is not afraid to get hand-on with administrative tasks, while tuning into partner priorities and sniffing out great opportunities to connect.

 

Civitas Recruitment are delighted to be working with a great charity focused on developing a thriving Muslim community within the UK. This is an innovative charity which aims to help Muslims calculate and give Zakat to those in need across the UK. An exciting opportunity exists for a Governance Officer to join the team. As Governance Officer, you will be tracking, collating and recording essential performance information; providing administrative support for the Board meetings, sub-committees, working groups, senior leadership meetings and team meetings maintaining governance procedures and ensuring their adherence. This is a full-time, fixed term contract (4 months) remote working within the UK.

Who are we looking for?

Ideal candidates will have at least 5 years’ experience of providing support to senior management within a risk and/or governance environment. Candidates will have a qualification or demonstrative understanding of risk and governance. You will be experienced in working in partnership and building credibility with people at all levels. An understanding of Zakat within the context of the five pillars of Islam as well as excellent written and verbal communication skills is essential for this role. Knowledge of charity legislative, regulatory and governance landscape would be a bonus however, it is not essential for the role.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.

The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.

Job title: CRM Administrator
Central London office based, possibility for some hybrid working
Hours:  14 or 17.5 hours (0.4fte or 0.5fte)
Salary: £16k to £20k pro-rata (£40k fte)

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit an exceptional CRM administrator to maintain and manage our Donorfy CRM, ensuring it works seamlessly to protect our strong supporter relationships with the Centre. This is a new and exciting role sitting centrally in our HR and Operations team and you will have a flair for data analysis, an aptitude for accurate reporting and thrive in maintaining system efficiency and data integrity. The role will be pivotal in supporting our friendly fundraising team in the effective use of Donorfy. 

The Centre has to raise circa £2.5m every year to support our work with young people, children and families facing homelessness.  Our CRM and its effective use is critical to building our knowledge and insight to grow this income.  It’s a critical role that will have real impact.

Bringing your hands-on CRM experience and strong communications skills, you will have a curious mindset, proactively seeking to continually improve yourself and the role, championing a culture of data excellence, as well as taking ownership and accountability of your workload.

Please refer to the job description for further information. 

In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

The Centre is an equal opportunities employer.  We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children.  We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in the work of the Centre and to welcome and support volunteers with whom they work.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a basic DBS check.

Applicants must have the right to work in the UK. We are unable to sponsor visas.
 

Benefits

· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)

· Discretionary wellbeing and celebratory days

· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%

· Salary exchange option

· Life assurance cover (after probation passed)

· Employee assistance programme

· Season ticket loan

· Training and development opportunities

· Access to Blue Light Card discounts

Closing date for applications: Wednesday 16 July, 11.55pm
Interviews likely: w/c 21 July

If you’ve not heard from us two weeks after the closing date, please assume you have been unsuccessful on this occasion.

Salary: £46,017

We also offer:

• 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
• Benefits platform with discounts on retail, dining and days out
• Salary sacrifice schemes for gym, bicycles and nursery/childcare
• Access to a free Employee Assistance Scheme to support you inside and outside of work
• Enhanced maternity and paternity pay

Location: Head office (Victoria) typically 2 days a week with remaining from home.
Flexible working: this role is hybrid with typical working hours of 9-5pm. Hybrid working is available in this position. Flexible working requests are welcome. We would also consider applications from part time applicants working 4 days per week.

Role & Responsibilities

Our Fundraising team is growing and as such, we’re looking for a creative and passionate individual to join us in a brand-new role of Membership & Individual Giving Manager.

Membership is one of the key strategic priorities to achieve unrestricted income over the next five years, and in this role, you’ll be overseeing recruitment, retention and managing attrition of members, understanding our members and creating relevant offers and experiences. The role will manage income from individuals through appeals and growing income and support through our nature reserves. The time spent on each area be approximately, membership 60%, IG 30% and legacies 10%.

Our ideal Membership & Individual Giving Manager

• Significant experience in Direct Marketing including Individual Giving and membership/regular giving programmes
• Experience of digital marketing including use of social media to grow supporter base and raise income
• Experience using data, audience insight and analysis to optimise messaging and increase campaign effectiveness
• Experience delivering supporter journeys that are well planned, joined up, and motivate potential and existing supporters with a personalised and positive experience.

(Please see job description for full person specification)

Closing Date: 16th July 2025
Interviews: Are scheduled to take place on 28th July and 30th July and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.

Does this sound like you? We’d love to hear from you!

Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities. Find out more about London Wildlife Trust’s commitment to Equality, Diversity, and Inclusion on our website.

We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. Read about our commitment to safeguarding on our website.

REF-222186

Lumos is an international children’s charity founded in 2005 by the author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’s mission is to fight for every child’s right to a family by transforming care systems around the world.  Our vision is for all children to grow up in safe and loving families. 

Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care.  Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children.  We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.

Venn Group are delighted to be working with a leading foster care charity to recruit for a HR Advisor on a permanent basis. This role will predominately manage the employee relations function and will provide extensive support to internal stakeholders. The role will also involve providing generalist HR support across policy, operations and payroll.

Key responsibilities of the role:

• To act as referral point of contact for all HR matters to line managers 
• Providing a professional and efficient HR service specifically on disciplinary, capability & grievances, application of terms and conditions of employment, absence management, HR policies and procedures, employment law and pay and benefits
• To play a key role in assisting with employee relations issues and managing casework
• To provide advice, support and guidance to staff on all employment issues
• Manage employee relations case load, reviewing investigation reports whilst adhering at all times to company policy and legal parameters
• To assist in preparation of cases for appeal, hearing panels and employment tribunals
• Keep up to date with employment and pensions legislation and case law decision and advice on compliance and risk issues emerging from these
• Support the Managers in both long term and short term intermittent absence
• Support with the annual salary review, evaluation, benchmarking and proposals for salary adjustments and exceptional payments
• To oversee sickness absence capability hearings in liaison with the relevant Manager / Senior Manager

Ideal candidate profile:

• CIPD Level 5 or equivalent qualification (desirable)
• Proven experience in generalist HR roles with a solid understanding of UK employment law and diversity and inclusion practices
• Strong written communication and interpersonal abilities to build relationships and produce professional documentation

Agency reference number: J89362

Duration: Permanent

Salary: £40,000 per annum

Working hours: Full time

Working pattern: Hybrid Working

Start date: ASAP

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.​

This is an exciting but critical time to join the team as the charity looks to grow and expand its business development, fundraising and income generation efforts across the organisation. This is an excellent opportunity for a passionate individual with exceptional writing and organisational skills plus an eye for detail, to advance in their fundraising career by supporting our vital work.

Brief role description:

The Fundraising Officer plays an integral role supporting the Fundraising team at the Forces Employment Charity (FEC).

As part of the Marketing, Communication and Fundraising Directorate, and led by the Head of Fundraising and Development, you will research and identify new funding opportunities and support their conversion into long-term relationships. You will be supported by senior members of the fundraising team to create and write high-quality proposals to secure funding, and stewardship reports to demonstrate impact and outcomes to our funders.​

Interested? Want to know more about the Charity? Please visit the Charity website.

Eager to know more the role? Have a look at the Job Description attached.

​What’s in it for you? Check out the Benefits sheet attached.

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Wednesday 23 July 2025​

​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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About us 
London Marathon Events (part of the London Marathon Group) works to inspire, champion and increase activity in all ages, abilities and demographics. We do this through our successful event portfolio (which includes the TCS London Marathon and TCS Mini London Marathon, Brighton Marathon, The Big Half, Vitality London 10,000, Vitality Westminster Mile, Standard Chartered Great City Race and Swim Serpentine), through our extensive outreach programmes working with schools and community groups in London and across the UK and through our network of wholly owned or partially owned companies, such as Maverick, Run 4 Wales, Loch Ness Marathon Ltd, Caledonian Concepts, Athletic Ventures and Friday Night Lights 
Our events raise millions for charities every year to improve the lives of individuals and communities and we passionately believe in the power of sport. 
Our values are integral to who we are, how we work and what we do:
 • Impact – together we create positive change
 • Innovate – together we enable new ideas
 • Everyone – together we champion inclusivity
 • Customer first – together we go the extra mile for all 
Diversity, inclusion and wellbeing are at the heart of everything we do, and we want to ensure they are at the heart of our company. We strongly value diversity within our workforce and recognise that different people bring different perspectives, lived experience, ideas and culture to the company. This difference brings with it great strengths, including diversity of thought. So, if you’re ready to be a force for good, lead change and want to make a difference to society, keep reading

About the role
The Client Services Manager utilises our CRM to manage the Charities team inventory requirements (products including charity entries and advertising packages) across the London Marathon Events portfolio. This role supports the day-to-day management and continuous improvement of the charities team systems and processes to ensure our team can work efficiently, maximise the use of our CRM to support sales and charity customers communications, and give our charity partners a best-in-class customer experience.
 
Key Responsibilities 
 

• Lead the charities advertising asset management process, working with internal teams to confirm timelines, roles and responsibilities and ensure tools and workflows are used efficiently to deliver partners benefits on time and on budget. 
• Support      with registration platform system testing, feedback, management and      development.  
• Deliver      charity entries and advertising sales product set-up, testing and roll-out      in Dynamics. 
• Support      in improving processes for all systems used by      the Charities team.
• Represent      the Charities team as a subject specialist on business improvement project      groups supporting to scope and test our team’s      requirements.  
• Utilise      Dynamics, our CRM to analyse buying patterns and sales to provide the      sales team with deeper customer and products insights to help identify      opportunities to strengthen charity relationships or product      offerings.
• Working      closely with the Dynamics team to optimise the use of our CRM for charity      customers, including segmentation and targeting, sales performance      reporting. 
• Support      the Senior Client Services Manager with the relationship management of our      partners (Enthuse, Let’s Do This), reviewing performance to spot      opportunities or trouble shoot challenges.  
• Contribute      to data selection procedures and technical solutions to import data,      identifying opportunities for improvement. 
• Support      the maintenance and cleaning of our data and support the team to use our      CRM consistently. 
• Document      Client services processes. 
• Representing      the team at project boards. 

 
 About you
We are seeking a highly organised and detail-oriented individual with strong interpersonal skills and the ability to communicate effectively across a range of audiences. The ideal candidate will be a confident user of Microsoft Office 365, with advanced skills that support efficient and high-quality work.
 
Experience in undertaking data selections for targeted marketing mailings is essential, along with a proven ability to manage multiple tasks and projects from start to finish. You’ll need excellent organisational skills, coupled with strong analytical thinking, time management, problem-solving, and the ability to prioritise effectively in a fast-paced environment. Experience working in this way within a charity’s fundraising team or equivalent would be desired but not essential.
 
A keen eye for detail, active listening skills, and a proactive approach to teamwork and collaboration are key to succeeding in this role. If you’re someone who takes ownership of their work and thrives on delivering high standards, this could be the role for you.
 
Required experience:
 
Essential  

• Experience      of (CRM) customer relationship management systems  
• Organised,      methodical and an eye for detail 
• Experience      working in fast paced team 

Desired  

• Using      Business Intelligence (BI) tools particularly Power BI 
• Microsoft      Dynamics 365 experience 
• Familiar      with project tools like Monday... com, Azure, Miro 
• Asset      management 
• Experience      of working in a fundraising database or individual giving team 

Hybrid: Turn2us London Hub (Farringdon) & homeworking

Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

At Turn2us, we know that strong, data-led digital campaigns will take our work to the next level. Whether that’s helping new audiences find our tools and information or generating income so we can offer even more support.

Straddling the worlds of communications and fundraising, the role will lead on digital content planning, performance analysis, and brand visibility, ensuring the organisation is agile in responding to emerging trends and opportunities. 

A key focus for this role will also be partnerships. We know that to extend our own reach as an organisation, we can’t work alone. If we’re going to grow, we need to be working with other organisations in our space, as well as influencers who can use their platforms to expand our reach.

This role will sit within our friendly, passionate Brand and Communications team, but will have a strong link to our expert Supporter Engagement team.

In terms of experience, we’re looking for a creative and analytical digital communications professional with experience in accessible content creation; campaign planning and evaluation; and working closely with cross-organisational teams to optimise content. If that sounds like you, we’d love to hear from you.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 1 day a week.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 11:59pm,13th July 2025

Interview date: 24/25 July for first interviews, 31 July for second interviews