Senior marketing and communications manager jobs
Rinova Ltd is an established and successful Employee-owned company, with headquarters in central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision. This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations. Initially working predominantly on a project delivered in the borough of Southwark – for the right candidate and in the longer term, there will be an opportunity to become involved in a range of projects across the company, with the option for occasional international travel.
About the job
Rinova Ltd are currently seeking a Project Manager to deliver an initiative that supports young people and adults looking to forge a career in the creative industries. The successful candidate will be expected to work with, and coordinate a network of, a wide range of training providers and employers across the creative sector, including but not limited to film, music, literature, theatre, performance, gaming, fashion, arts & crafts. In addition, the successful candidate will be committed to identifying, and subsequently supporting and guiding individuals towards the opportunities and employment available within this network. The role will require analytical and problem-solving skills and a strong degree of flexibility – the successful candidate will work with their project team and external partners to develop a programme of activity that will identify and directly address gaps in creative provision, which is as yet, undetermined.
We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. The successful candidate will take on the role of project manager, working with a dedicated team to deliver the creative project. As well as being involved in practical delivery, the candidate will work with the compliance and finance team to ensure quality of delivery and evidence collection. Along with practical delivery, the successful candidate will be involved in the design and implementation of the recruitment/outreach strategies and also for the development of appropriate marketing materials. They will be expected to present to external partners and stakeholders.
Familiarity with the delivery of funded provision is essential as well as evidence of project delivery, outreach and a clear understanding of skills provision within the creative industries. The role will be offered on a full-time basis mainly working within the Rinova office and across the Southwark borough, with the opportunity to work remotely on occasions.
About us
Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders.
This is an ideal opportunity for someone from a creative background that has experience in the education/training sector and wants to progress to a more managerial role, loves supporting individuals to achieve their employment, education and personal goals and wants to be part of an organisation which changes lives for the better.
Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.
Start date: We would like the successful candidate to start as soon as possible. Please let us know when you would be available to take up the position if you were to be successful.
Interviews: Successful candidates will be advised when the interviews will take place.
Project Manager, Culture & Creative
Job description
Project Management, Partnerships & Funded Delivery
- Manage day-to-day delivery of creative skills project, working closely with the Senior Leadership Team and with key stakeholders, steering groups and funders.
- Monitor progress against targets and KPIs, proactively identifying risks or underperformance and implementing solutions.
- Ensure all delivery, compliance and financial paperwork is completed accurately and submitted on time in line with funder requirements.
- Maintain effective communication with stakeholders, delivery partners and internal teams to ensure alignment and transparency.
- Use agreed systems (e.g. SharePoint, Teamwork) to store and manage confidential participant and project data in line with GDPR.
- Research, develop and maintain strong referral routes and partnerships across the Southwark creative ecosystem.
- Gather statistical evidence to provide analysis and identify gaps in creative provision. Work collaboratively with key stakeholders to identify programme of activity to address these gaps.
- Deliver series of events or activities according to evolving project plan, including training, networking, mentoring or masterclass sessions.
- Contribute to the identification of future funding opportunities and support the development of funding applications.
- Apply consistent project management processes, templates and data systems to improve delivery quality, reporting and evaluation.
Outreach, Stakeholder Engagement & Representation
- Build and maintain productive relationships with creative employers, training providers, community organisations and funders.
- Use existing networks and outreach channels to recruit participants from priority groups and underrepresented communities. Develop engagement with relevant individuals to forge viable training and employment pathways.
- Represent Rinova professionally at meetings, events and stakeholder forums across the borough.
- Deliver presentations to partners, funders and stakeholders on project activity, outcomes and impact.
- Act as an ambassador for the project and for Rinova’s mission, values and partnership-led approach.
- Work collaboratively with training providers, employers and creative organisations to support participant progression into appropriate opportunities.
- Contribute to the development of referral mechanisms and future programme collaborations across the creative sector.
Values, Inclusion & Professional Practice
- Demonstrate empathy, professionalism and cultural awareness when working with diverse participant cohorts.
- Actively promote equality, inclusion and accessibility across all project activity.
- Work flexibly, including occasional evenings or weekends, and travel across London boroughs as required.
- Contribute positively to Rinova’s collaborative, employee-owned culture and commitment to social impact.
Person Specification
Please address all points in your supporting statement and give examples
Essential Skills, Knowledge and Experience
Project & Programme Delivery
· Experience of managing or coordinating skills, employability or training projects, ideally within the creative, cultural or education sectors.
· Demonstrable experience of working within publicly funded provision, with a clear understanding of compliance, monitoring, evidence collection and reporting requirements.
· Ability to manage delivery against targets, KPIs and deadlines, identifying risks or underperformance and implementing corrective actions.
· Experience of collecting, analysing and reporting participant and performance data to inform delivery, evaluation and continuous improvement.
· Good understanding of project management principles, with the ability to apply structured processes, tools and systems.
Participant Support & Employability
· Experience of working with adults returning to work, individuals in employment needing to upskill, or those seeking career progression.
· Experience of engaging and supporting NEET young people or individuals who are hard to reach, retain or engage.
· Ability to provide high-quality Information, Advice and Guidance (IAG), confidence-building support and employability coaching.
· Strong understanding of the barriers faced by diverse and multicultural cohorts, and how these relate to education, skills and employment.
· Ability to motivate, engage and support individuals to progress into training, education or employment.
Creative Industries & Skills Knowledge
· Good understanding of skills provision and career pathways within the creative industries, such as film, music, performing arts, gaming, fashion, literature and crafts.
· Ability to identify skills gaps and work collaboratively with stakeholders to design responsive activity that addresses local need.
· Awareness of the Southwark and wider London creative ecosystem and the role of partnerships in supporting progression.
Partnerships, Outreach & Stakeholder Engagement
· Experience of building and maintaining networks and partnerships with employers, training providers, community organisations or funders.
· Proven ability to undertake outreach and recruitment activity, particularly with underrepresented groups.
· Confidence in representing an organisation professionally at meetings, events and stakeholder forums.
· Ability to deliver clear, engaging presentations to partners, funders and stakeholders.
· Experience of working collaboratively with multiple partners to support learner progression.
Communication, Administration & IT
· Excellent written and verbal communication skills, with the ability to produce professional reports, evaluations and presentations.
· Strong organisational skills with the ability to prioritise a varied workload and manage competing demands.
· High level of IT competence, including Microsoft Office (Word, Excel, PowerPoint) and digital collaboration systems.
· Experience of managing confidential data and records in line with GDPR requirements.
Professional Practice & Values
· Empathetic, professional and culturally aware when working with diverse participant groups.
· Strong commitment to equality, inclusion and accessibility in programme delivery.
· Flexible approach to working, including willingness to work occasional evenings or weekends and travel across London boroughs.
· Ability to work independently while contributing positively to a collaborative, employee-owned organisation.
· Strong alignment with Rinova’s mission, values and partnership-led approach to social impact.
Desirable Skills, Knowledge and Experience
· Experience of designing and delivering workshops, training sessions or group activities.
· Existing networks within the creative industries that can support recruitment, engagement or progression.
· Experience contributing to funding applications or project development activity.
Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Have you got a head for data and a heart for storytelling?
As our Individual Giving and Legacies Manager, you’ll lead the growth of single and regular donations, develop supporter journeys, and strengthen our legacy giving programme.
You’ll be confident using CRM data and analysis to inform strategy, and you’ll enjoy creating compelling fundraising content from email journeys to campaign appeals, that motivates supporters to give.
With significant income growth over the past two years and ambitious plans for the future, this is an exciting time to join Homeless Oxfordshire’s Fundraising and Communications team. Your work will play a vital role in supporting some of the most vulnerable people in our community.
About The Job:
This is a vital role in delivering our fundraising strategy and goals. The role holder will be responsible for raising income from individuals and legacies and increasing the volume and value of our supporter relationships, engaging new audiences and driving sustainable income growth. We will also trust the role holder to deliver fantastic supporter journeys and supporter experiences and contribute to the overall implementation of the Fundraising Team’s objectives.
Main Areas Of Responsibility:
Income Generation
· Lead on raising income to an agreed target, through acquisition, development and retention of individuals and legacy pledgers, as agreed with the Head of Fundraising and Communications.
Strategy
· Work closely with the Head of Fundraising and Communications to build and deliver a highly effective, sustainable, audience-centred public fundraising and supporter experience plan.
· Engage in market and supporter insight to inform decision-making and development of new activity/products.
· Develop a good understanding of our supporter base, their motivations and behaviours. Use our CRM database (Raisers’ Edge NXT) and data analysis and insights to inform the development of new fundraising campaigns and products.
· Take the lead role in the development of effective supporter journeys, working with the Community Fundraising Team to convert community fundraisers and events participants into regular donors.
· Lead the design and delivery of individual giving campaigns (including the Christmas campaign), using direct mail, digital marketing and advertisements to drive supporter acquisition and retention.
· Develop and design our legacy programme, working with Farewill and local law firms to encourage supporters to include Homeless Oxfordshire in their will.
· Work with the Head of Fundraising and Communications to develop and deliver a mid-level giving programme, driving the major donor pipeline and effectively stewarding donors giving at the £300-£1,000 level.
Operational Delivery
· Be responsible for the setting and managing of budgets, targets and KPIs. Report on progress, trends and take action when required. Analyse results and evaluate activity to inform future plans.
· Act as the lead-user for Raisers’ Edge, supervise the Data Administrator to ensure accurate data entry and reconciliation, and support the team with reporting and data analysis.
· Work collaboratively to ensure that all income generation activity is integrated and opportunities for cross-team working are maximised.
· Develop processes that enhance the team’s capacity, efficiency, and ensure effective fundraising.
· Manage external partners and agencies involved in fundraising delivery, ensuring due diligence, high quality and effectiveness.
· Ensure the highest standard of supporter experience in order to make the most of every interaction.
· Ensure legal and regulatory compliance across all areas of the public fundraising portfolio, including the Fundraising Code of Practice, Data Protection and Gift Aid. Model best practice and coach team member as required.
Leadership
· Line manage the Data Administrator, supporting them on reconciliation, data entry and gift processing.
· Provide management information for SMT and the Board of Trustees as requested and attending meetings when required.
· Build positive working relationships with all internal and external stakeholders.
· Represent the charity at external meetings as and when required.
· Engage with the wider charity sector, learning from peers and sharing best practice.
General Duties:
· Compliance with Homeless Oxfordshire’s policies and procedures.
· Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
· Contribute to the work of the broader team.
· Responsible for the effective use of financial and other resources.
· Be prepared to work evenings and weekends, as the job reasonably demands.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on Indeed or our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. Interviews will be conducted week commencing 16th February 2026.
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for someone with excellent strategic, analytical and leadership skills to join Impetus as an Investment Director and support us in our mission to transform the lives of young people.
The Investment Director (ID) is a key member of the Investment Team, playing a leading role in identifying, assessing, and supporting portfolio partner charities and other non-profit organisations to deepen their impact and scale their outcomes. This role works closely with other Investment Directors and Investment Managers to deliver external facing support to portfolio partners as well as internal projects to support the development of the investment model and portfolio strategy.
Investment Directors use strategic thinking, analytical rigour, and senior relationship skills to support a portfolio of amazing organisations that, together, will help shift the life chances and outcomes of young people from disadvantaged backgrounds in the UK.
About the Investment Team
The Investment Team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact.
The Investment Team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.
The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.
The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 5). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.
The Investment Team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.
The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives. We care deeply for our colleagues, our portfolio partners and the young people we serve.
About this role
We believe that all young people deserve to succeed in school and in work, whatever their background. As we enter a challenging time with rising inflation and a likely recession, our work feels more vital than ever before. We are pleased to be able to expand our team to support our growing portfolio of charity and non-profit partners, in order to reach and impact more lives. The role of Investment Director presents an exciting opportunity to contribute meaningfully to the charities we serve, the team itself and the whole of Impetus.
Key responsibilities
Finding high potential charities and non-profit partners for our portfolio
- Identifying potential charitable organisations for investment
- Leading in-depth due diligence process within the scope of a grant round, to assess and build partnership foundations with potential partners – covering leadership and governance, and their impact, scale, and partnership potential;
- Modelling from first contact of origination, our approach to engaged and trust-based investment management support;
- Developing and presenting high quality investment propositions to our Investment Committee.
Managing partnerships with portfolio partners
- Managing relationships with partner Chairs and CEOs
- Agreeing Service Funding Agreements, including appropriate annual investment milestones to allow for a clear assessment of re-investment potential at end of phase
- Regularly monitoring and assessing partner progress / risks against milestones and making evidence-based recommendations on progression or exit to Leads, Portfolio Director and the Investment Committee
- Escalating key risks on performance, leadership and safeguarding
- Conducting annual partnership review with Sector Leads and partner CEOs
- Working with Impetus Finance colleagues to ensure timely distribution of grant payments, in line with Service Funding Agreements.
Supporting portfolio partners
- Providing direct support to CEOs and senior colleagues on key strategic topics, using a mix of at least monthly one-to-one meetings and group facilitation to:
- clarify theory of change,
- define long term ambition,
- develop growth strategy
- achieve a step change in the delivery and performance management of outcomes,
- strengthen leadership (individual and collective) and governance capabilities,
- develop path to scale,
- build financial resilience;
- Scoping and project managing pro bono capacity-building projects (in addition to providing direct management support). Ensure projects are delivered to a high standard and contribute to charity progression;
- Identifying engagement opportunities for our donors and supporters with portfolio partners that are aligned with the partner’s activities and do not distract or undermine their core work;
- Collaborating with the Impetus Philanthropy team to support the development of additional funding opportunities for portfolio partners, enhancing their ability to deliver impact at scale;
- Effectively leveraging the support of investment managers to advance the objectives developed for each portfolio partner that is managed by an Investment Director.
Support to Impetus
- Developing expertise about “what works” in the sector through cultivation and use of expert input and engagement as well as investigation into key research and evaluative literature;
- Contributing insights and learning from portfolio work to inform Impetus’ strategy, model and delivery;
- Contributing to internal priorities and working groups (e.g. team strategy discussions, digital improvement initiatives, or equity, diversity, and inclusion)
- Contribute towards Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and fundraising events
- Sharing the learning from our work across the team, across the organisation and externally working within Impetus strategy and agreed forums
- Engaging in Impetus pro bono, communications, and advocacy events, and engage portfolio partners appropriately in these events.
- Where appropriate, line-managing and supporting Investment Managers on the team to grow and develop, and achieve their project, role and team objectives.
Person specification
Essential
- A commitment to Impetus’ mission.
- Senior level responsibility and a strong track record of building trust-based relationships with senior stakeholders, advising them on key strategic decisions, and challenging them in a respectful and collaborative manner.
- A talent for strategic thinking around complex issues.
- Strong financial acumen and analytical skills.
- Understanding of impact measurement and evaluation fundamentals.
- Tenacity and initiative.
- Ability to flex personal style to needs of charity and leadership.
- Growth mind-set to seek out and act on feedback.
- Proven ability to work independently, and to exercise good judgment.
- Strong planning and time management skills.
- Interest in partnering closely with charities that are doing what it takes to get better.
- A commitment to equity, diversity and inclusion.
If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.
Desirable
- Experience in the non-profit (charity or social enterprise) sector, through work, as a pro-bono volunteer or Trustee capacity.
- Experience in consulting, investment management, senior charity management, or other in-depth grant making and advisory work.
- Knowledge and expertise in UK education or youth employability sectors.
- Board experience in private, public or third sector.
- Understanding of or experience with commissioning impact evaluations.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Bipolar UK, our mission is simple yet life‑changing: to empower everyone affected by bipolar to live well and thrive.
We work to reduce stigma, improve understanding, and ensure no one faces the condition alone. Our vision is a world where every person affected by bipolar has access to the right treatment and support, an understanding community, and the tools to live well.
About Bipolar UK
We are the only national charity dedicated to supporting people affected by bipolar. Through our peer support line, peer support groups, eCommunity, digital tools, workplace training, research collaborations and awareness‑raising campaigns, we reach tens of thousands of people each year.
Our work improves understanding, reduces isolation and empowers people to stay well. We are a small, ambitious, and fast‑growing team driven by purpose, compassion and innovation. Our culture is collaborative, supportive and rooted in lived experience.
Job Summary
The Senior Partnership Officer will play a pivotal role in building, strengthening and diversifying Bipolar UK’s high‑value relationships, with a particular emphasis on corporate fundraising and identifying strategic, mutually beneficial collaborations that support the charity’s long‑term needs.
Working closely with the Strategic Partnership Manager, you will manage and grow our portfolio of major donors, corporate supporters, and strategic partners. You will provide exceptional stewardship, ensuring partners feel valued, engaged, and inspired to deepen their relationship with us.
A key part of the role will involve proactively identifying and cultivating new corporate prospects, developing compelling propositions, crafting funding proposals, and pitching confidently to decision‑makers at all levels. You will help implement robust cultivation plans and ensure effective monitoring and evaluation across all partnership activity.
You will also work collaboratively across the wider Fundraising Team - including with the Fundraising Officer - supporting campaigns, events, and individual giving where needed.
This is a home‑based position with travel required for meetings and events across the UK. Some evening or weekend work may be required.
Key Responsibilities
1. Growing Corporate and Strategic Partnerships
- Drive the growth of corporate fundraising through proactive identification, research and cultivation of new corporate prospects.
- Develop innovative, mutually beneficial partnership opportunities, including Corporate Social Responsibility (CSR), Charity of the Year, sponsorships, staff fundraising, corporate challenge events, payroll giving and cause‑related marketing.
- Create compelling propositions tailored to corporate audiences.
- Lead and support pitches to secure long‑term, strategic and income‑generating partnerships.
- Collaborate with internal teams (e.g. Services, Communications) to co‑design new partnership concepts, projects or services that align with charity priorities.
- Support the development of partnership agreements and ensure expectations, deliverables and benefits are clearly defined.
- Work to a mutually agreed financial target and use the CRM to track and record relevant data to grow our donor pipeline.
2. Strengthening High‑Value Donor & Partner Stewardship
- Deliver excellent relationship management to major donors, corporate partners and strategic allies.
- Provide regular updates on impact and organisational achievements to deepen engagement.
- Organise meetings, briefings, events and engagement opportunities to showcase our work.
- Maintain accurate and comprehensive records of all interactions on Salesforce.
- Create tailored materials, proposals and events to support ongoing partnership activity.
- Represent Bipolar UK through presentations at corporate and partner events.
- Track performance and impact of partnerships, supporting continuous improvement.
3. Supporting Wider Fundraising
- Work collaboratively with the Fundraising Officer, SPM and wider team to maximise fundraising opportunities across all income streams.
- Provide hands‑on support for individual giving campaigns, events and community fundraising when needed.
- Contribute to team planning, cross‑team projects, and organisational initiatives.
Strengths
You will thrive in this role if:
- You are an exceptional relationship‑builder with the confidence to engage senior stakeholders and corporate leaders.
- You bring creativity, energy and ambition to developing powerful partnership ideas.
- You are an excellent communicator - skilled in writing compelling copy and delivering persuasive pitches.
- You are a proficient user of professional social media platforms such as LinkedIn to support your work.
- You are an engaging public speaker, confident at events, in meetings and online.
- You are methodical, analytical and data‑driven, with strong record‑keeping and reporting discipline.
- You are adaptable, organised and calm under pressure - thriving in a small, fast‑paced organisation.
- You enjoy autonomy, value professional development, and proactively shape your own work.
- You are reliable, detail‑focused, deadline‑driven and comfortable working remotely with minimal supervision.
- You have a keen understanding of the charitable sector in the UK.
Skills and Experience
Essential:
- Minimum 2 years’ experience in major donor fundraising, corporate fundraising or partnership development.
- Proven track record of generating new business at 5 and 6 figure levels - from prospecting through to securing partnerships.
- Experience working to, and achieving, income targets.
- Strong understanding of the corporate sector, CSR and corporate fundraising mechanisms.
- Excellent written and verbal communication skills, with experience delivering pitches and proposals.
- Excellent project and time‑management skills.
- Understanding of ethical fundraising and GDPR compliance.
- Experience using Salesforce or a similar CRM.
- Confident user of Microsoft Office and quick to adopt new technologies.
Desirable:
- Experience within a mental health or health‑related charity.
- Understanding of bipolar gained through lived experience or supporting a friend or family member.
Other Information
The main tasks may be amended from time to time to reflect evolving organisational needs. Changes will be made in consultation with the post holder.
The post holder must comply with Data Protection, Health & Safety, and Equality & Diversity legislation, and follow all organisational policies and best practice.
How to Apply
To apply, please submit your application by 5pm 20th February through Charity Job including your CV and a covering letter. If we receive a high volume of applications we may close applications early.
Your covering letter (max two A4 pages) should outline:
- how your experience matches the person specification
- what you would bring to the role
- why you want to work for Bipolar UK
Interviews will be held w/c 2nd March, either online or in person.
Please note the final appointment is subject to satisfactory references and an enhanced DBS check.
Good luck and thank you for your interest in supporting Bipolar UK’s vital work.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Job Title: Senior Product Officer
Directorate: Engagement and Fundraising
Department : Public Engagement
Salary: £34, 582 - £38,425 + £3,366 London weighting or £500 Home Working allowance as applicable
Contract type: Permanent
Location: Hybrid worker at London Office or remote worker based in the UK
Date: January 2026
Context and Background
The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse. We’ve been here for children for over 100 years. From our campaigns to our services - we strive to make a difference in everything we do.
The Senior Product Officer , will work in the Engagement and Fundraising directorate, responsible for all fundraising from individuals at the NSPCC. The Legacies and Products team sits within this directorate and is responsible for management, and innovation across the products portfolio. Reporting to the Fundraising Manager – Products, this role will be responsible for overseeing the development, fulfilment, and delivery of the NSPCC's new and existing fundraising pr oducts, helping us achieve the highest le vels of engagement from both new and existing supporters.
The successful candidate will lead on the delivery of our Regular Giving programme, Online Shop, Weekly Lottery and Raffle, Pay Roll Giving scheme, Sponsor A Call, development of new fundraising products, and may work on other products as required. As Senior Product Officer , not only will the work you do make a real difference to people's lives, but be provided with opportunities to develop your fundraising skills whilst working alongside a sector leading team.
Join us at this exciting time and you'll discover opportunities to grow, overcome challenges and a develop a shared purpose that'll bring the best out in you. You'll also get to find your own way to make a difference that means more, and that impacts millions of young lives. Wewant to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office.
Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be th eir true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.
We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office for 1 -2 days per week
Job purpose
- To support the Fundraising Manager or lead on, the development, delivery and innovation of new and existing fundraising products and propositions
- To work closely with a range of internal stakeholders and external suppliers to ensure all products are developed and fulfilled to the highest standard
- To support and lead meetings attended by a variety of internal and external stakeholders
- To draft informative papers, business cases and strategy documents which support and articulate product objectives
- To create, populate and manage ongoing numerical reports articulating the performance of products, projects and campaigns
- To support the Engagement Delivery team promote our products to new and existing supporters, in the development of campaigns which
Key relationships - Internal
- Reports to and supports the Fundraising Manager (Products), deputising where necessary
- Works closely with the other Senior Products Officers across the Legacies and Products team
- A member of staff in the Public Engagemen t department
- Works with the other stakeholders to gain insights which inform and support fundraising activity
- Works with staff in other NSPCC functions, such as Services for Children and Young People, Supporter Care, Communications and Public Policy, as necessary to further fundraising relationships
Key relationships - External
- Works with the NSPCC’s current and potential supporters, volunteers and/or suppliers, stewarding relationships that support fundraising activity
- Works with the suppliers and vendors (printers, creative agencies, web developers, External Lottery Managers, postage providers) who develop and fulfil our products and campaigns
Main duties and responsibilities
- Work with the Fundraising Manager and Associate Head of Legacies and Products, to develop and deliver new and existing fundraising products
- To be responsible and accountable for the fulfilment and delivery of fundraising products, both within the Legacies and Products team , and the wider organisation
- To be responsible for development and delivery of product development roadmaps and project level management information for new and existing products
- To create and populate numerical reports and models which communicate current and potential product performance. These will evaluate achievement, forecast results and analyse data, helping stakeholders at all levels understand success
- To support in the management of the Products team’s budget, particularly with the raising of purchase orders, processing of invoices, and securing quotes from suppliers
- To be a subject expert on fundraising products, maximising income by sharing knowledge, specialist expertise, best practice, and experience with others across the organisation
- To lead on, collate and present research which provides insight into the work commercial entities and other charities and consequently informs the way we develop new and existing products
- To work cross -functionally and cross -departmentally, to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC
- To undertake specific fundraising projects and activities as necessary or as required to support the department’s fundraising objectives, in line with the IS department’s annual business plan and budget
- To keep up to date on best practice and developments within the charity and products sectors, paying particular attention to changes to fundraising and gambling commission regulations, GDPR and codes of practice.
Responsibilities for all Staff within the Engagement and Fundraising directorate
- To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up -to-date and accurate.
- To actively participate in regular department and team meetings contributing to strategy, discussions, and decisions which in the long term will be beneficial to the NSPCC’s development of fundraising activities.
- To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health & Safety policy and procedures.
- To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
- A commitment to safeguard and promote the welfare of children and young people
Person specification
Skills and Abilities
- Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.
- Highly developed ability to verbally present information, including fundraising ideas, pitches and project updates to a range of audiences in a clear, inspiring and confident way to achieve desired outcomes.
- Ability to collate complex numerical and financial data from various sources, analyse findings present them in an easily digestible format
- Have excellent time management skills, regularly managing conflicting priorities and working to deadlines for multiple products, projects, and campaigns.
- Proven ability to build, manage and develop strong relationships with stakeholders within the organisation and externally – where necessary, successfully negotiating to achieve desired outcomes.
- Be able to work both individually, with the Fundraising Manager and as part of the team – working in both leading and supporting roles as necessary
- Proven ability to think creatively and innovatively both in solving problems, project management and in the development of product innovation.
- Experience of success in a customer led environment such as fundraising, sales or marketing, thus ensuring that all supporters engaging with our products receive the highest levels of customer service. Where necessary, corresponding with customers directly .
- Experience in using Windows-based software packages including word processing, spreadsheets, e-mail and the internet, in order to deliver tasks and projects.
Personal characteristics
- A personal commitment to the fight for every childhood
- A commitment to high standards of service delivery and customer care
- A commitment to apply NSPCC’s values and behaviours to all aspects of work.
- Willingness to work flexibly in approach to work and/or work time requirements
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process ofobtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance .
Our principles:
- Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection processshould ensure the identification of the person best suited to the role and the organisation
- Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
- We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
- Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
- As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
- All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Director of Communications
About us:
Are you passionate about financial capability? Join us to develop knowledge, resources and tools that are accessible to all!
At The London Foundation for Banking & Finance (LFBF), our story began in 1879 when a group of visionary bank workers set out to elevate professional standards and leadership in the industry. Over the years, we became a recognised leader in financial services education, offering industry-leading qualifications and setting the gold standard for professional competency.
In 2023 we entered an exciting new chapter as an independent charity, revitalising and refocusing our mission to improve financial capability and empower professionals in the sector. In 2025 we published a new external strategy with our social impact metrics which will lead to our 150 year anniversary in 2029. We are now seeking a passionate leader in the Communications field to join our senior management team and work alongside our Chief Executive to continue to drive our transformation forward.
Our charitable objective is the advancement of knowledge and education in financial services, and to carry out research and publish useful results for the benefit of the public. In doing so, we seek to improve levels of financial literacy and skills, as well as support those working within or considering a career in the financial services industry.
Our objective is just as relevant, perhaps even more so, today as it has been in our long history. If you're inspired to make a real impact and contribute to the advancement of financial knowledge for the benefit of society, we want to hear from you.
About the role:
In this senior communications role, you will be instrumental in shaping and executing strategic objectives, specifically through the implementation of a comprehensive communications strategy that aligns with our charitable objects and goals. Your responsibilities encompass brand development, research and content creation initiatives, managing our online presence and media relations.
This is an exciting opportunity for a senior communications professional who is looking to apply their expertise in a strategic leadership role while enjoying both the flexibility of hybrid working and flexible part-time hours.
Key Responsibilities:
- Developing and implementing the communications strategy including PR, marketing and stakeholder management, ensuring alignment with our charitable goals.
- Defining the brand identity and developing brand guidelines.
- Creating content and storytelling.
- Leading and managing the digital communications for the charity.
- Leading and handling media relations.
- Leading and developing stakeholder communications.
- Leading and managing the promotion and delivery of events as well as networking and identifying speaking opportunities for LFBF spokespeople
You will have:
- Worked in a senior PR and Communications role, preferably at Director level.
- Excellent strategic communication and brand management skills.
- Project management skills to oversee PR and marketing plans, and expertise in identifying and maintaining relationships with key stakeholders.
- Content creation and storytelling experience, as well as managing digital platforms, including websites, social media, and digital advertising.
- Experience in organising and promoting events, networking, and securing speaking opportunities.
- Strong media relations skills covering developing press materials through to managing media coverage.
- Excellent problem-solving skills and attention to detail.
- Strong written and verbal communication skills.
What we offer:
- An opportunity to make a significant impact on the success of the strategy of the charity.
- A collaborative, adaptable and supportive work environment where integrity and innovation are valued.
- Competitive compensation based on your experience and the charity sector.
- Hybrid working – work from home and work from our London office based in the City: we need you to be in the office on at least two fixed days a month but otherwise we’re flexible.
- Flexible working days and times: we’re flexible on how this role is worked — it could be three full days, five shorter days, or another arrangement that works for everyone.
- We recognise that physical, mental and financial wellbeing is important:
- so enjoy our generous annual leave (30 days plus bank holidays for full time hours, pro rata for part time hours).
- join our Private Medical insurance scheme.
- provision of generous life insurance cover, to provide financial security to your loved ones should the worst happen.
If you meet the requirements of the role and are looking for a new challenge, then submit your covering letter and CV using the Quick Apply button. Please read our recruitment privacy statement before application.
Please note LFBF does not hold a sponsor licence so is unable to offer a Skilled Worker Visa for this role.
Proposed Interview dates:
1st interviews: w/c 11/12 February 2026 (virtual)
2nd interview dates: 17 or 18 February 2026 (in person at our London office)
Please note that depending on number of applications we receive, we reserve the right to close the advert early.
The London Foundation for Banking & Finance, a charity incorporated by Royal Charter, dedicated to supporting knowledge and lifelong education.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Head of Income Generation & Marketing is a key member of Muslim Aid’s Leadership Team, responsible for executing the organisation’s fundraising and marketing strategy and overseeing all marketing and communications activities across the organisation. The post holder will lead the delivery of income generation plans, providing strategic direction and hands-on operational support to their direct reports to maximise income across all sub-department income streams. They will be accountable for growing and sustaining revenue from a diverse portfolio of supporters across the UK, ensuring income targets are met or exceeded.
The role includes mentoring and leading Management, supporting them to implement effective fundraising activity, achieve ambitious income and renewal targets year on year, and deliver high-quality stewardship experiences for supporters.
About the Role:
- Design and deliver MA’s cross organisational fundraising and marketing strategy with a focus on sustainable and reliable unrestricted income generation. This will include key activities, areas of required investment, KPIs and milestones as well as the projected growth of fundraising income
- Increase and diversify existing and new revenue streams specifically digital, CSR and private philanthropy.
- Drive delivery against income targets by setting clear, ambitious, and achievable operational targets for each income stream, ensuring teams are supported to meet objectives aligned with Muslim Aid’s vision, mission, and strategic goals.
- Provide effective marketing leadership for the organisation in collaboration with key stakeholders and drive forward transformational integrated marketing activities and campaigns.
- Provide inspiring and motivating values-driven leadership to the team that enables them to deliver their goals and achieve their potential.
- Build on the areas of High Net Worth and CSR in regards to income generated from corporate, major donor and trusts so that these areas become part of our sustainable fundraising foundation.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role
To be successful in this role, you will need:
- Experience across diverse fields of fundraising including individual, major and corporate funding and understanding of key fundraising markets.
- Ability to develop and expand digital fundraising.
- Ability to contribute to overall leadership and development of Organisation and bring MA’s fundraising, marketing communication and programme work closer together.
- Excellent communication, presentation and interpersonal skills with the ability to influence and promote the charity to various stakeholders.
Why you should apply:
Join Muslim Aid as our Head of Income Generation & Marketing and take a leading role in driving our fundraising and marketing strategy. As a key member of the Leadership Team, you’ll oversee income generation across multiple streams, lead high-performing teams and grow sustainable income from a diverse supporter base across the UK. If you’re passionate about strategic leadership, impactful fundraising and delivering meaningful supporter experiences that enable life-changing humanitarian work, apply now to make a real impact at scale.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV and a portfolio of your work.
Job Advert
JOB TITLE: Strategic Communications Lead
SALARY: £44,000 (pro rata)
LOCATION: LSE Students’ Union, Central London Office, Saw Swee Hock Building
WORKING HOURS: Part time: 30 hours per week (0.8 FTE)
CONTRACT TYPE: Fixed Term – 12 months.
As Strategic Communications Lead, you'll shape how LSESU tells its story during a time of significant change and growth. You'll work at the heart of the Union, crafting the narrative that connects students to the work of their elected Sabbatical Officers and the transformation underway across the organisation.
In this role, you'll translate complex policy objectives, organisational priorities, and student-led change into compelling stories that build trust, drive engagement, and strengthen the Union's reputation. You'll work closely with Sabbatical Officers and Senior Leadership to ensure LSESU's communications are clear, consistent, values-driven, and always focused on our impact for LSE Students.
This is both a strategic and hands-on role – and is an opportunity to make a real difference. You'll develop the narrative framework that guides all our communications, while also delivering excellent copy, content, and multimedia assets across newsletters, social media, web, reports, and events. You'll bring creativity, political sensitivity, and a talent for storytelling to one of London's most dynamic student organisations.
Who are we?
LSESU is a vibrant, student-led organisation committed to helping LSE students make the most of the life-changing experiences open to them during their time at university.Our communications and engagement work is central to amplifying student voice, driving participation in democratic and community initiatives, and supporting the success of our commercial services.
Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK. We provide support, representation, and opportunities to help students thrive during their time at university. Everything we do is shaped by our members and guided by our values to be bold and inclusive, working collaboratively to create a welcoming community built on integrity and respect.
Who are we looking for?
We're looking for an experienced communications professional with a strong track record in stakeholder engagement, reputation management, and narrative development. You'll bring proven expertise in creating compelling content across multiple channels—from newsletters and social media to speeches and impact reports—and the ability to translate complex information into accessible, engaging stories.
Experience with media handling, crisis communications, and working in politically sensitive environments is essential, as is the ability to build relationships with diverse stakeholders including student leaders, senior staff, and external partners. You'll be confident producing multimedia content, including coordinating filming, photography, and graphic assets.
You'll be resilient and adaptable, able to thrive in a fast-paced, democratic environment while managing multiple priorities and tight deadlines. Strong copywriting, editing, and strategic thinking skills are key, as is a commitment to accessibility and inclusive communication.
Above all, you'll share our commitment to equality, diversity, and inclusion, and bring integrity, creativity, and a passion for supporting student-led democratic organisations.
Why apply?
As our Strategic Communications Lead, you will play a pivotal role in shaping the future of the Union and supporting thousands of students at one of the world’s leading universities. We offer:
- 25 days of holiday per year (pro rata)
- Additional closure periods at Christmas and Easter
- Free LSE Students’ Union gym membership
- Opportunities for professional development and growth.
- Access to TOTUM (NUS) card, which provides a wide range of discounts
- Flexibility for work-life balance
How to apply
We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents:
Part 1: CV – Outlining your skills and experience to date.
Part 2: Supporting Statement – A two-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this.
Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting.
Want to apply?
To apply for this role, please complete an online application.
Job Application Timeline
Closing date: Sunday 1st February 2026
Intended interview dates: Wednesday 11th February 2026
Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
The client requests no contact from agencies or media sales.
Digital Communications Officer
£27,693 - £31,173 (plus London weighing if applicable)
Location : Based out of any of the WEA offices, with Hybrid working available. Typically 2 days in the office. Arrangements to be made locally.
The WEA is the UK’s largest voluntary sector provider of adult education, a charity dedicated to bringing high quality, professional education into the heart of communities.
Job Description
WEA are looking for talented individuals to help us deliver our mission – to bring education within reach. If that sounds like you, then please read on.
As the Digital Communications Officer, you will play a vital role in enabling the WEA to meet our mission to bring adult education within reach of everyone who needs it, fighting inequality and promoting social justice.
The post holder will be responsible for supporting the Digital Branding Manager with the delivery of impactful digital campaigns (web, social media, email marketing, PR/comms) that focus on promoting our work to a variety of audiences and stakeholders, enabling us to create change for thousands of adult learners across England and Scotland. There will be a particular focus on social media within this role – you would be the WEA social media guru!
This role isn’t about marketing WEA courses, it’s about showcasing the impact of lifelong learning, growing our membership and influencing decision makers and the public. This role would suit a self-starter with knowledge and experience of the social media and digital communications landscape and can think big picture about campaigning activity. We are looking for someone who can film and edit social media content to a high standard as we look to grow our in-house produced social content.
Charity comms experience and experience of working within a charity/non-profit would be an advantage. We are a new team with high ambitions and exciting challenges looking for a creative storyteller who can shape our voice, drive conversations around our work and grow our reach.
We have attached the full role profile, that lists the key deliverables, performance measures and experience/qualifications needed for this role. Please take your time to read through this, and if you’d like to apply, hit that button!
We are working hard to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be themselves and work together to drive positive change. We strongly encourage applicants from a diverse range of candidates and encourage everyone with the appropriate skills, experiences and potential to apply.
Should you need any support with your application, then please get in touch. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
In our recent OFSTED inspection, we received a GOOD overall grade, with an OUTSTANDING rating for Behaviour and Attitudes and Personal Development.
You can read more about our benefits and what it’s like to work here, on our website
The client requests no contact from agencies or media sales.
Summary
We are looking for an experienced and proactive Marketing and Communications Manager to lead marketing campaigns, communications and design projects from brief to evaluation across our three NHS charity brands: Evelina London Children’s Charity, Guy’s Cancer Charity and Guy’s & St Thomas’ Charity.
Working within the busy Charities marketing and communications team, you’ll work with a wide range of stakeholders to create and deliver high quality marketing materials and campaigns to deliver on awareness, engagement and income goals.
We’re looking for an excellent communicator who can build strong relationships quickly while offering outstanding account management support. You’ll need to be able to work on multiple projects simultaneously with a can-do, delivery minded and proactive attitude. This role would ideally suit somebody who is happy to ‘do the do’ as well as think and understand strategy.
We think this is an incredibly exciting time to join the Foundation as we embark on the start of our ambitious ten-year fundraising plan to grow our impact for patients and NHS staff. There’s a huge amount of potential and opportunity for you to help shape our future direction and be a key part of our ambitious strategy for growth.
At Guys and St. Thomas’, care never stands still - so neither can we. So come join a team that is supporting the transformation and innovation of care for patients, families and staff across Lambeth, Southwark and beyond.
About us
Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
There is more information about working with us on our website, where you can read about:
• how we approach recruitment
• our team, culture and values
• the benefits of working with us
• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
Overall Purpose of the Role
The purpose of this role is to manage great quality, high impact marketing, brand and communications to support our funding, fundraising and supporter goals liaising with a range of internal and external stakeholders.
To effectively project manage the marketing and communications outputs across one or more of our three charity brands: Guy’s & St Thomas’ Charity, Evelina London Children’s Charity and Guy’s Cancer Charity - amplifying our need for charitable funds and the impact of these for the patients, families and staff of Guy’s and St Thomas’s NHS Foundation Trust.
- Project manage a number of marketing, design and communications activities from brief to evaluation that support the delivery of our ambitious ten year fundraising plan
- Contribute to income generation in support of the fundraising objectives and fundraising targets
- Contribute to increasing the number of supporters, increasing levels of awareness, reaching and engaging new audiences and existing audiences in fundraising and funding
- To build excellent working relationships with Trust Communications team, Fundraising team and other key stakeholders by developing an in depth understanding of their work, working collaboratively, acting as a key point of contact within the Charity Marketing and Comms team, ensuring all communications and marketing activity support the Charity and Trust’s brand and reputation.
- Champion the three Charity brands, acting as brand guardian, providing expert guidance and supporting fundraising colleagues, to ensure the brands and messaging are applied consistently across all activities.
- Line manage one Marketing and Communications Officer and oversee matrix management one Senior Media Officer (employed by NHS Comms team) to ensure media activities align with charity goals and objectives
- Provide specialist support in developing opportunities involving celebrity engagement
Team Management
- Line manage 1 x Marketing and Communication Officer and matrix management 1 x Senior Media Officer, providing regular 121’s, performance reviews and L&D plans as required
Campaign project planning and implementation
- Lead the delivery of marketing materials and campaigns from brief to evaluation using project management tools to set, monitor and evaluate progress
- Develop and implement plans for marketing and communications activities, using a wide range of tactics to reach target audiences, setting objectives, KPIs and making the best use of tactics.
- Use a wide range of tactics to reach our audiences, making the best use of digital and social-media marketing, e-comms, Trust internal communications channels, events, PR, celebrity supporters and other relevant tactics.
- Collaborate with the Evelina London and Guy’s and St. Thomas’ Trust Communications Teams to agree plans and look for opportunities to work together to maximise impact.
- Act as main point of contact for Evelina London Trust Communications team, building strong relationships and specialist knowledge to best support future campaigns and objectives
- Act as a business partner to fundraising and funding teams to influence their marketing plans and support delivery, providing expertise on the Charity brands and expertise on a wide range of marketing tactics, including digital marketing, internal comms, PR and communications, events and collateral development.
- Work with the Senior Brand and Content Manager to support with content production, eg copywriting content and working with external suppliers on video and photo production.
Delivery
- Delivery across brands, through effective end to end project management and prioritisation as well as ensuring alignment of stakeholder expectations. This could include managing the delivery of the following –brand awareness and fundraising campaigns, impact reports, branded merchandise, case studies, challenge event collateral, digital assets, hospital onsite collateral, pull up banners, posters, leaflets, DM packs, fulfilment materials, digital assets including videos, photography and animations for social media
Central to your role will be:
- Leading project groups to deliver outstanding campaigns
- developing and managing timing plans and scheduling
- developing marketing and communication plans
- working with stakeholders to develop creative and campaign/project briefs
- copywriting and key messaging development
- effectively managing feedback and sign off/approvals process internally and externally and stakeholder engagement
- scheduling, chairing and managing meeting agendas and follow up actions
- presenting project updates and evaluation
- ensuring DEI principles are embedded across all charities comms and marketing work
- proof-reading of materials, fact and source checking
- briefing creatives and supporting the creative process with designers, copywriters, agencies and freelancers
- managing the print and production process where required for marketing collateral
- managing Guy’s and St Thomas’ hospital onsite and channels comms and marketing collateral for charity events, campaigns or projects. This may require you to be onsite at the hospital or related partner or community sites or events on regular basis, which will be based in London
- managing the development of case studies for Supporters, Fundraisers, patients, families and NHS Staff
- implement and embed our new brand portfolio across our organisation and the Trust including successful application of new brand identities, values
- Specifically support Fundraising colleagues across Events and Community, Direct Marketing, Corporate, Legacies, Public Fundraising and Major Giving to deliver on marketing plans for income generation and engagement.
- Collaborate with the charities Digital team to ensure strong performance of our digital channels in support of our Charity brand goals and content
Analysis and research
- Test and evaluate marketing and communications activities, providing the insights and data that influences decisions about future activities.
- Keep abreast of marketing best practice and new developments, contributing ideas on how these could increase the impact of our work.
Collaboration, Relationship Building and Networking
- Build excellent working relationships with the Evelina London and Guy’s and St. Thomas’ Trust Communication Teams, fundraising and funding colleagues - sharing objectives, agreeing plans and looking for opportunities to work across teams to maximise impact. Ensuring they are kept informed and consulted on plans and activities. Organise and lead regular planning meetings between teams.
- Support effective information flow and collaboration through regular meetings with the digital team.
Celebrity engagement and media
- Provide specialist support in developing opportunities involving celebrity engagement.
- Provide support and matrix management to the Senior Media Officer (Trust employed) to ensure we are maximising media and PR opportunities
Budget and supplier management
- Manage project and campaign budgets including invoicing and regular financial reporting.
- Manage external suppliers, ensuring procurement procedures are followed, suppliers are fully briefed and deliver projects to deadline and to budget.
Other
- Pro-actively spot opportunities to grow our 3 charity brands, sharing best practise and knowledge with teams to maximise campaign effectiveness
- Pro-actively support with creating and embedding team processes and ways of working to improve efficiencies and effectiveness across the organisation
Work environment
The post holder should expect to:
- Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.
- Be responsible for the input and maintenance of databases and files relevant to the post requirements.
- Will occasionally be required to attend events in the evening and at weekends.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, Knowledge and Expertise
Skills, abilities, and attributes:
- Delivery-minded, hands – on with a can-do attitude
- Excellent written and verbal communication skills
- Highly organised with effective and robust project management skills
- Proactive and solutions-focused
- Excellent attention to detail and eye for creative quality
- A team player with a collaborative working style and a clear focus on delivering outcomes
- Passionate about brands, creativity and storytelling
- Ability to manage stakeholder feedback, approvals and creative process
- Excellent interpersonal skillsand relationship building
- Confident at presenting, pitching ideas and showcasing creative
- Thrives in busy environment, resilient and calm under pressure
- Ability to brief, review and advise creative agencies and our in-house creative team to produce campaign content including print, digital, fundraising and event collateral and materials.
- Committed to championing audience needs and acting on feedback
- Committed to constant learning and improving, and to embedding diversity, equity and inclusion
Knowledge, experience, and qualifications:
- Significant experience of planning, scheduling, delivery, and management of integrated marketing and communication campaigns to support a range of goals, including fundraising and engagement
- Strong project management experience
- Outstanding account management experience
- Excellent line management experience
- Excellent people skills with an ability to build strong relationships quickly with a range of stakeholders
- Experience of developing audience-led propositions and campaigns, using qualitative/quantitative audience research and insight
- Ability to balance competing priorities and successfully manage challenging situations, working collaboratively with a range of stakeholders
- Excellent writing, communication and influencing skills
- Ability to work in a fast-paced environment, managing multiple projects simultaneously
- Experience of overseeing celebrity engagement
- Experience of overseeing media and PR as part of wider communication campaigns
- Proactive, can-do attitude
- Experience of working in a complex matrix organisation
- Desirable: Previous experience of working with an NHS Charity or Health, Children’s or Cancer charity
- Desirable: Experience of managing a multiple brand portfolio
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Multiple System Atrophy Trust (MSA Trust) is the UK and Eire’s leading national charity offering vital support to people affected by MSA – a terminal neurodegenerative disease.
About the Role
To lead on the Trust’s Policy and Communications work. To ensure our strategy and work in this area is led by the specific needs of people affected by MSA. This will require effective contact between the Trust and people affected by MSA, a range of health and care professionals; in order to develop their engagement in a professional and supportive way. To be an ambassador for change in wider society, working in the best interests of people affected by MSA. To develop and ensure effective external communications and dialogue with people affected by MSA and facilitate positive collaboration with other relevant agencies and policymakers. To co-ordinate marketing and clear messaging to key stakeholders.
To promote the development of this element of work within the MSA Trust, which may include future line management responsibility as the work develops.
Key Responsibilities:
- Work with the CEO, internal teams, Services Committee, and other colleagues to set and deliver an integrated Policy and External Communications strategy for the MSA Trust.
- Be responsible for the development and delivery of an operational plan with targets and be accountable for the budget in this area.
- Lead on policy and campaigning work, ensuring priorities reflect the views of people with MSA.
- Be responsible for the Trust’s external communications and messaging.
- Be responsible for ensuring that the development and output of our communications and policy work are inclusive and reflect the diversity of our MSA community.
- Play a key role in the development and effectiveness of national and local voluntary networks that support shared ambitions for the neurology sector.
- Play a key role in the production of MSA News – the Trust’s flagship publication for members.
- Work closely with colleagues to ensure our services are compliant with relevant policies, procedures and relevant legislative frameworks.
- Create positive relationships with MSA Trust colleagues, Trustees, and external networks to share knowledge, insight and evidence.
General Responsibilities
- Undertake any other duties commensurate with the level of the role.
- Embrace diversity and share in the MSA Trust’s commitment to equality of opportunity and to eliminating discrimination.
- Work closely with the Fundraising Team to build fundable propositions and build relationships with supporters.
- Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users.
- Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policies.
- Maintain compliance and adherence with all processes to ensure good governance.
- Develop a deep understanding of the issues facing people affected by MSA across the UK and Ireland, including the Health, Social Care and Welfare landscape.
We will not accept applications without a covering statement. Please ensure in your covering letter you mention any dates you might not be available for interview.
We welcome applications from all backgrounds and are committed to equality, diversity, and inclusion.
The client requests no contact from agencies or media sales.
Job Description
Job Title:Senior Fundraiser
Directorate:Engagement and Fundraising
Team/Department (if specific):Mass Participation Team, Philanthropy and Partnerships
Date Written/ Amended:30 October 2025
Context and Background
The NSPCC's mission is to end cruelty to children. In order to carry out its charitable work, we rely on the fundraising support of people across the UK for 90% of its annual income. Within Fundraising, our aim is to provide maximum resources for the NSPCC and children by working together to create the best possible supporter experience by building long-term relationships to create a supporter experience which is different, better and more rewarding than that of supporting any other charity.
The Mass Participation Team (MPT) is an important part of the Philanthropy and Partnerships department within the Engagement and Fundraising directorate. MPT is responsible for attracting new supporters through our mass participation events to maximise fundraised income, and to optimise onward journeys to retain supporters within the NSPCC family.
The Mass Participation Team focuses on three areas of fundraising;
- Third party events – sporting events organised by third party suppliers, where we recruit participants and support them in raising money in aid of the NSPCC. For example, the London Marathon, Cardiff Half Marathon, Ultra Challenge series, skydives, bespoke treks.
- Schools Fundraising – a suite of fundraising products tailored to schools across all educational settings, including Number Day, the Kindness Challenge and Classmaster.
- DIY fundraising – supporters who choose to organise their own fundraising event or activity. Whether they take part with family or friends, at work or at school, we support them through stewardship and fundraising materials to help them reach their fundraising goals.
Job purpose
The role of the Senior Fundraiser is to project manage a number of fundraising activities within DIY fundraising and Schools Fundraising areas. The role will be responsible for managing DIY fundraising activity – managing acquisition and stewardship for DIY fundraisers, and playing a leading role in reviewing and streamlining user experience across mass, workplace and school audiences. The role will also take on project management of a Schools Fundraising product, managing all aspects of the product throughout its lifecycle. The Senior Fundraiser will be responsible for working as a proactive team member to ensure that the participation levels and net income from activities are maximised.
The key aspects of the role are:
- To play a key role in maximising income for the NSPCC from new and existing supporters through DIY/Schools fundraising activity.
·To project manage fundraising activities for mass audiences, taking responsibility for all aspects including planning and budget management, creative development, marketing and acquisition, stewardship build and evaluation.
·To take a proactive role in identifying and implementing opportunities to improve efficiencies, taking a data-led approach to inform recommendations
·To contribute to the development of new activities and build on existing activities to increase participation, remittance rates and income.
- Work as part of the Mass Participation Team to deliver the overall department objectives.
- Evaluate the performance of specific activities and to provide financial information as required.
- To work effectively with other departments in Engagement and Fundraising and other functions within the NSPCC to maximise income.
Key relationships - Internal
- Reports to Associate Head – Mass Participation Fundraising
- Close working relationship with Schools Fundraising Manager
- Mass Participation Team colleagues
- Colleagues in Supporter Relationships, Schools Service and Corporate Fundraising teams to develop opportunities, supporters and fundraising initiatives.
- Colleagues within and beyond the Engagement and Fundraising directorate such as Supporter Care, Professional Learning Services, Supporter Relationships, Brand and Content, Marketing and Comms, as necessary to support activity planning and delivery.
Key relationships - External
·Liaises with supporters raising funds for NSPCC
·Works with a range of suppliers who support fundraising relationships and activity, such as JustGiving, Enthuse or our fulfilment house Hallmark.
Main duties and responsibilities
- To project manage and develop fundraising activities for mass audiences that meet agreed financial and participation targets.
- To maximise income by engaging, stewarding and inspiring DIY fundraisers and educational settings using mass communication channels.
- To apply data-led insight to understand audience behaviour and campaign performance, translating analysis into practical steps to improve participant experience and maximise income.
- To use creative and engaging methods of communication including written and verbal communications in pre-event, event and post event activities, that fit with wider audience journeys as part of our Supporter Centricity programme.
- To be responsible for delivering an exceptional supporter experience that surpasses supporters’ expectations.
- To ensure maximum effectiveness and efficiency of mass participation activities through application of best practice campaign management
- To research and develop fundraising opportunities in mass participation both by reviewing NSPCC activities and the activities of other charities.
8.To work with staff across the organisation to collaborate on agreed department objectives, including participating in cross-functional projects where required as a representative of the mass participation team
- To be the contact for agencies and other suppliers who support fundraising, ensuring appropriate agreements are in place and that goods/services are delivered as agreed.
Responsibilities for all Staff within the Engagement and Fundraising directorate
•A commitment to safeguard and promote the welfare of children and young people
•To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.
•To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.
•To adhere to all the NSPCC’s service standards, policies and procedures.
•To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.
•To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.
•To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
•To work in a manner that facilitates and encourages inclusion.
•To be pro-active in identifying ways to improve personal performance and team performance
•To maintain an awareness of own and others’ Health & Safety and comply with the NSPCC’s Health & Safety policy and procedures.
•To take personal responsibility for keeping up-to-date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
•A commitment to safeguard and promote the welfare of children, young people and adults at risk.
•A commitment to safeguard and promote the welfare of children and young people
Person specification
- Excellent project management skills, with an understanding of dependencies and how to prioritise tasks effectively to meet agreed objectives
- Highly developed written and verbal communication skills to deliver presentations, ideas and activity updates to a range of audiences in a clear and confident way.
- Well-developed ability to build, manage and develop relationships with stakeholders within an organisation and externally, and where necessary, successfully negotiating to achieve desired outcomes.
- Experience of success in a customer-led environment such as fundraising, sales or marketing, thus ensuring that all supporters engaging with our products receive the highest levels of customer service
5.Ability to set, manage and report on a budget, keeping within financial limits and taking timely and appropriate action
- Well-developed numeracy skills for entering, recording, interpreting, analysing and presenting financial data in clear and accurate format.
- Proven ability of demonstrating initiative and creativity to achieve desired outcomes.
- Proven ability to analyse and interpret quantitative and qualitative data, translating insight into actionable recommendations
- Ability to plan, monitor and implement projects/events/initiatives to agreed deadlines often with conflicting priorities.
- Experience managing relationships with external agencies and suppliers
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
•Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
•Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
•We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
•Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
•As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
•All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
We are an award winning charity, regiestered with the Charities commission, 1159007, and thanks to funding from the National Lottery Community Fund, we are seeking a person to coordinate, promote, and support the events and activities of Let’s Grow Preston through high-quality communications and practical logistics.
We’re looking for someone calm, sociable, enthusiastic, confident, creative, and well-organised, with the ability to produce engaging content across a range of media channels and build strong relationships with stakeholders to boost community engagement and fundraising.
You’ll also provide hands-on support: loading equipment, preparing event packs, collecting and distributing food, and gathering information for funding applications and reports to the Board of Trustees.
While the role is primarily focused on communications and general administration on behalf of the charity, it’s varied and active; you’ll regularly support events and be willing to get stuck in wherever needed.
Regular evening and weekend work will be required as part of the LGP events and community support.
A full, clean driving licence is essential, as the role involves driving the charity van. Although exceptional candidates without one may still be considered based on other strengths.
Key Responsibilities
· Act as the first point of contact for all visitors and for general enquiries - managing the everyday admin — phone calls, emails, and unexpected (sometimes bizarre!) requests — with sensitivity and efficiency, filtering out what doesn’t need to reach senior staff.
· Communicate regularly with LGP’s network of community groups, schools, partners, and stakeholders across the PR postcode.
· Maintain friendly, professional communication with internal and external contacts in the public, private, and voluntary sectors.
· Support staff to ensure all communications reflect LGP’s tone, values, and visual identity.
· Ensure all volunteers have access to the volunteer handbook, and communicate policy updates in a timely and clear manner.
· Oversee LGP’s calendars to coordinate activities, sessions, equipment, van use, and resource availability — ensuring everything runs smoothly and safely.
· Promote and support the delivery of key events such as the Spring and Christmas Fairs, including marketing, logistics, and on-the-day coordination.
· Uphold health and safety standards and maintain accurate records related to activities, equipment, and participant engagement.
·Collate and format reports and presentations for funders and the board, using content provided by the team — ensuring they are visually engaging and aligned with our brand.
·Support team leads in building relationships with local businesses to increase community engagement and secure corporate support.
·Produce regular newsletters and updates for LGP’s website and social media (Facebook, Instagram, X), using tools like Canva to create engaging, on-brand content.
·Contribute to the creation and delivery of a wider communications and publicity strategy.
·Embody and promote the spirit, culture, and values of Let’s Grow Preston in everything you do.
·Any other duties reasonably required as part of the role.
Essential Qualities
•Minimum 5 GCSEs at Grade A–C (or equivalent), including English and Maths
•At least 2 years’ experience in community engagement, project coordination, or similar roles
•Experience working with a diverse range of people — from those in crisis to professionals and politicians
•High level of IT competency, including Google Suite and Microsoft Office
•Excellent communication and interpersonal skills, able to be social with a variety of different people.
•Strong time management and ability to prioritise a varied workload
•Experience using social media and promotional tools (e.g. Canva)
•Confident writing, editing, and presenting skills
•Flexible, self-motivated, and capable of working independently and as part of a small team
•Proactive and reliable — you take ownership of your responsibilities and follow through
•Able to respond positively to challenges, feedback, and shifting priorities
•Committed to learning and personal development, including undertaking relevant training such as safeguarding and EDI
•Demonstrates initiative, resilience, and the ability to handle pressure and competing deadlines
•Empathy and sensitivity to the challenges faced by individuals and communities
•A positive, can-do attitude and belief in the power of community and environmental action
•Commitment to inclusive working, with a clear understanding of equality, diversity and anti-discriminatory practice
•Comfortable working alone and trusted to represent the charity with professionalism and care
•Ability to build effective working relationships with a wide range of people
•Able to stay calm, use tact and diplomacy, and find constructive solutions to problems
•Willing and able to contribute to the charity’s development, including strategy work, board reports, and cross-team collaboration
•Understanding and commitment to upholding all relevant policies, including Safeguarding, EDI, and the Code of Behaviour
Desirable Qualities
• RHS (or equivalent) Level 2 in Horticulture, or currently working towards it
• Experience of successfully applying for grant funding (£1,000+)
• Experience in developing new activities or projects aligned with charitable aims
• Knowledge of local communities within Preston and the wider PR postcode
Safeguarding and Inclusion
Let’s Grow Preston is a welcoming, inclusive charity that values the diversity of the people and communities we serve. All staff are expected to uphold our Safeguarding, EDI and Code of Behaviour policies as a core part of their role.
General terms and conditions
Salary: £16900
Contract This post is funded until 2027
Hours: 25 hours per week with weekend and evening work. TOIL is available
Pension: Automatic enrolment into a workplace pension
Probationary Period: The post is subject to a probationary period of 6 months, in which time the employee is expected to demonstrate their suitability for the post.
Holidays: 25 days p.a. plus 3 occasional days ( taken between25th December and 1st January) and statutory bank holidays
Place of work: Based at Ashton Walled Garden and travel across the PR postcode
Other: A full driving licence and access to your own or public transport is essential for this position. An enhanced DBS check is essential
How to Apply
Please send your CV and a covering letter outlining why you’re the right fit for this role.
Please include contact details for two referees and indicate whether we may contact them prior to interview.
Deadline for applications is 17.00hours 2nd February 2026
Improve and maintain green spaces and physical and mental wellbeing through social therapy in horticulture



The client requests no contact from agencies or media sales.
Are you a Product Development Manager looking to make a significant and critical impact?
RCR Learning supports the professional development of clinical radiologists and oncologists throughout their careers. We design and deliver in person, live online and blended programmes - short courses, lecture series and conferences - rooted in the realities of clinical practice. We’re ambitious to grow, and are investing to expand our needs led, commercially sustainable portfolio.
In this is hands-on role you’ll shape our portfolio, drive innovation, and design high-impact courses that improve patient care.
What you’ll do:
- Manage the new product development (NPD) process for new learning programmes - owning the pipeline from horizon scanning and opportunity selection through to design, piloting and evaluation.
- Lead the end-to-end design, development and pilot delivery of CPD courses, working closely with our course delivery teams.
- Collaborate with and coach SMEs (clinicians), using your learning design expertise to design high-impact, innovative short courses.
- Conduct market/user research and testing to ensure products meet demand, demonstrate educational impact and are financially viable.
- Lead go to market (GTM) planning and launches for new short courses to achieve commercial targets.
What you’ll bring
- Proven success in developing programmes which blend educational rigour with industry/market relevance.
- Strong experience in learning design and education programme development
- Commercial acumen and a user-focused mindset.
- Excellent stakeholder management and communication skills
- The ability to lead and inspire cross functional teams.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Smile Train
Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we’re just starting. We are truly changing the world one smile at a time.
Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!
Role Summary:
The Smile Trian UK Senior Manager, Individual Giving leads on the development and delivery of the individual donor offline fundraising program, responsible for the acquisition, retention, upgrade and reactivation of individual donors through various channels including Direct Mail, DRTV, Telemarketing and SMS and Print. Employing a test-and-learn approach across the programme and liaising closely with the Digital Fundraising Director and the Direct Marketing Global Working Group, the role contributes to the development of Smile Train’s global fundraising strategy.
Serving as the local subject matter expert in direct marketing and fundraising data, you will translate complex data into easy-to-understand takeaways for the UK Fundraising Director and senior leadership ensuring that Smile Train is able to efficiently and effectively raise funds to continue transforming the lives of our beneficiaries.
This is a full-time, hybrid opportunity starting as soon as possible. Ability to travel, when necessary, for agency partner visits and organizational events is required.
Reports To: UK Fundraising Director
General Responsibilities:
- Collaborate with the UK Director of Fundraising in the development of the offline Individual Giving Strategy and other key initiatives and keep them updated and fully briefed regarding their implementation
- Line-manage the Database Manager and Supporter Experience Officer
- Develop engaging donor acquisition and retention campaigns
- Utilise data to inform and strategically target key donor segments
- Create and execute direct communications to our valued supporters
- Ensure all offline direct marketing campaigns are completed on time and within budget
- Management of all campaign delivery, including post analysis
- Reporting to senior stakeholders on performance of the offline individual giving programme
Specific Responsibilities:
Direct Mail
- Execute offline acquisition and retention campaigns including review of direct mail kit laser and insertion samples for quality control
- Effectively manage external agency partners and provide strategic direction on all direct mail campaigns
- Conduct testing to optimise creative and evaluate results to make data-driven decisions for future mail concepts
- Manage direct mail creative development, ensure brand compliance and provide directive on content/messaging
- Participate in weekly production call with creative and production agencies to review status of deliverables for all campaigns
DRTV
- Execute all aspects of Direct Response Television (DRTV) donor acquisition program, including:
-
- Set-up of inbound telemarketing and SMS with telemarketing agency
- Manage creative review and development
- Manage weekly performance review and provide updates and recommendations to vendor
- Review and approve media buying plans
- Manage source code assignment and upload to database
- Management of external creative, media and contact centre agencies
- Strategic planning, performance monitoring and reporting
Sustainer Program
- Manage all monthly Direct Debit and other regular individual donations
- Manage the execution of the donor journey for all regular donors and the conversion, upgrade and reactivation efforts
Other Duties
- Working with external agencies, develop effective testing methodology to inform long-term investment decisions
- Execute all offline acquisition campaigns in diversification of new donor sources (e.g. Package Inserts)
- Approve cost estimates and media plans ensuring spend to budget across all campaigns
- Build and manage the offline individual giving programme budget across all channels
- Manage all invoice processing and complete monthly accruals for Finance
- Other duties as appropriate for this role.
Essential functions:
Sitting
Supervisory responsibilities: This role also oversees management of the supporter CRM and Supporter Care, line managing the Smile Train UK Database Manager and Supporter Experience Officer.
Required Education and Experience:
- 5+ years of progressive experience in a direct marketing role, proven track record in planning and delivering effective direct marketing campaigns across a range of channels including Direct Mail, DRTV, Telemarketing, SMS and Print channels
- Bachelor’s degree or equivalent in Marketing, Business, Communications, or related field, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.
- Skilled with modern and traditional marketing and fundraising channels
- Strong analytical skills with the ability to use data to drive decision-making
- Able to take ownership of a process and to use problem solving skills to resolve issues.
- Fluency in a donor CRM, experience with Salesforce preferred
- Demonstrable organisational, professional, and problem-solving skills, excellent verbal and written communications skills and strong interpersonal skills to effectively collaborate across teams
- Excellent people-management skills with the ability to coach and line manage staff
- Excellent project manager who is extremely detail-oriented with strong organisational and time management skills.
- Experience of managing creative agencies, printers and external agencies
- Ability to communicate the impact of marketing efforts with data
- Able to function both independently and as part of a global team.
- Familiar with the MS Office
Accountability Expectations:
- Ownership of Outcomes: Take full responsibility for one’s own performance, ensuring alignment with Smile Train’s mission and objectives.
- Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities.
- Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment.
- Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role
- Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment
Compensation Range: £50-£55K
Travel: Ability to travel, when necessary, for agency partner meetings and organizational events as required
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice.
Application Information:
Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.
The client requests no contact from agencies or media sales.