Senior marketing and communications manager jobs

At Bipolar UK, our mission is simple yet life‑changing: to empower everyone affected by bipolar to live well and thrive.
We work to reduce stigma, improve understanding, and ensure no one faces the condition alone. Our vision is a world where every person affected by bipolar has access to the right treatment and support, an understanding community, and the tools to live well.

About Bipolar UK

We are the only national charity dedicated to supporting people affected by bipolar. Through our peer support line, peer support groups, eCommunity, digital tools, workplace training, research collaborations and awareness‑raising campaigns, we reach tens of thousands of people each year.

Our work improves understanding, reduces isolation and empowers people to stay well. We are a small, ambitious, and fast‑growing team driven by purpose, compassion and innovation. Our culture is collaborative, supportive and rooted in lived experience.

Job Summary

The Senior Partnership Officer will play a pivotal role in building, strengthening and diversifying Bipolar UK’s high‑value relationships, with a particular emphasis on corporate fundraising and identifying strategic, mutually beneficial collaborations that support the charity’s long‑term needs.

Working closely with the Strategic Partnership Manager, you will manage and grow our portfolio of major donors, corporate supporters, and strategic partners. You will provide exceptional stewardship, ensuring partners feel valued, engaged, and inspired to deepen their relationship with us.

A key part of the role will involve proactively identifying and cultivating new corporate prospects, developing compelling propositions, crafting funding proposals, and pitching confidently to decision‑makers at all levels. You will help implement robust cultivation plans and ensure effective monitoring and evaluation across all partnership activity.

You will also work collaboratively across the wider Fundraising Team - including with the Fundraising Officer - supporting campaigns, events, and individual giving where needed.

This is a home‑based position with travel required for meetings and events across the UK. Some evening or weekend work may be required.

Key Responsibilities

1. Growing Corporate and Strategic Partnerships

• Drive the growth of corporate fundraising through proactive identification, research and cultivation of new corporate prospects.
• Develop innovative, mutually beneficial partnership opportunities, including Corporate Social Responsibility (CSR), Charity of the Year, sponsorships, staff fundraising, corporate challenge events, payroll giving and cause‑related marketing.
• Create compelling propositions tailored to corporate audiences.
• Lead and support pitches to secure long‑term, strategic and income‑generating partnerships.
• Collaborate with internal teams (e.g. Services, Communications) to co‑design new partnership concepts, projects or services that align with charity priorities.
• Support the development of partnership agreements and ensure expectations, deliverables and benefits are clearly defined.
• Work to a mutually agreed financial target and use the CRM to track and record relevant data to grow our donor pipeline.

2. Strengthening High‑Value Donor & Partner Stewardship

• Deliver excellent relationship management to major donors, corporate partners and strategic allies.
• Provide regular updates on impact and organisational achievements to deepen engagement.
• Organise meetings, briefings, events and engagement opportunities to showcase our work.
• Maintain accurate and comprehensive records of all interactions on Salesforce.
• Create tailored materials, proposals and events to support ongoing partnership activity.
• Represent Bipolar UK through presentations at corporate and partner events.
• Track performance and impact of partnerships, supporting continuous improvement.

3. Supporting Wider Fundraising

• Work collaboratively with the Fundraising Officer, SPM and wider team to maximise fundraising opportunities across all income streams.
• Provide hands‑on support for individual giving campaigns, events and community fundraising when needed.
• Contribute to team planning, cross‑team projects, and organisational initiatives.

Strengths

You will thrive in this role if:

• You are an exceptional relationship‑builder with the confidence to engage senior stakeholders and corporate leaders.
• You bring creativity, energy and ambition to developing powerful partnership ideas.
• You are an excellent communicator - skilled in writing compelling copy and delivering persuasive pitches.
• You are a proficient user of professional social media platforms such as LinkedIn to support your work.
• You are an engaging public speaker, confident at events, in meetings and online.
• You are methodical, analytical and data‑driven, with strong record‑keeping and reporting discipline.
• You are adaptable, organised and calm under pressure - thriving in a small, fast‑paced organisation.
• You enjoy autonomy, value professional development, and proactively shape your own work.
• You are reliable, detail‑focused, deadline‑driven and comfortable working remotely with minimal supervision.
• You have a keen understanding of the charitable sector in the UK.

Skills and Experience

Essential:

• Minimum 2 years’ experience in major donor fundraising, corporate fundraising or partnership development.
• Proven track record of generating new business at 5 and 6 figure levels - from prospecting through to securing partnerships.
• Experience working to, and achieving, income targets.
• Strong understanding of the corporate sector, CSR and corporate fundraising mechanisms.
• Excellent written and verbal communication skills, with experience delivering pitches and proposals.
• Excellent project and time‑management skills.
• Understanding of ethical fundraising and GDPR compliance.
• Experience using Salesforce or a similar CRM.
• Confident user of Microsoft Office and quick to adopt new technologies.

Desirable:

• Experience within a mental health or health‑related charity.
• Understanding of bipolar gained through lived experience or supporting a friend or family member.

Other Information

The main tasks may be amended from time to time to reflect evolving organisational needs. Changes will be made in consultation with the post holder.

The post holder must comply with Data Protection, Health & Safety, and Equality & Diversity legislation, and follow all organisational policies and best practice.

How to Apply

To apply, please submit your application by 5pm 20th February  through Charity Job including your CV and a covering letter. If we receive a high volume of applications we may close applications early.

Your covering letter (max two A4 pages) should outline:

• how your experience matches the person specification
• what you would bring to the role
• why you want to work for Bipolar UK

Interviews will be held w/c 2nd March, either online or in person.

Please note the final appointment is subject to satisfactory references and an enhanced DBS check.

Good luck and thank you for your interest in supporting Bipolar UK’s vital work.

Cycling in London is booming and we’re campaigning to make it safe everywhere and fun for everyone! 

The new post of Senior Digital Fundraising Officer is an essential role, delivering digital campaigns to engage new supporters and acquire new members and donors, ultimately ensuring LCC’s campaigning continues to be impactful and effective for years to come.

You’ll bring strong experience gained in a similar role for a charity, campaigning organisation or membership body; and you’ll demonstrate past success in generating income through digital advertising and email marketing. A fantastic communicator, you’ll translate LCC’s work into compelling cases for support, building a year-round programme of multi-channel fundraising and member acquisition campaigns.

Acting as the organisation’s ‘digital lead’, you’ll help ensure our digital communications, systems and processes continuously evolve and improve in line with emerging trends and best practice. And you’ll play a key role in strengthening our approach to digital marketing, providing advice and support across the staff team to embed digital thinking in priority projects.

As we launch a new growth strategy and invest in our digital fundraising capacity this is an exciting role and an exciting time to join LCC. You’ll be a linchpin in a small, talented, friendly team; working on a cause where the impact of your work is quickly visible.

With huge scope to develop and implement your own ideas, the role will suit someone with an entrepreneurial mindset and the energy and enthusiasm to experiment, strive for improvement, and deliver growth.

We’re passionate about developing our people and we’ll work with you to make you the best digital fundraiser you can be.

To be successful you will need:

• Minimum of five years’ experience working in a similar digital fundraising or marketing role(s) for other charities, membership organisations, or agencies.
• High level of proficiency working with Facebook Ads Manager, including strong experience using the platform to deliver fundraising and supporter acquisition campaigns.
• Strong experience using email marketing platforms to build supporter journeys and run email fundraising campaigns or appeals.

It would also be beneficial to have:

• Knowledge of Google Ads, Google Tag Manager, Google Analytics.
• Experience articulating compelling cases for support.
• Experience running multi-channel digital advertising / fundraising campaigns.
• Good understanding of paid search/display advertising.
• Experience using CRM systems to run reports, analyse campaign effectiveness, and segment audiences.
• Experience using content management systems such as WordPress and Drupal.
• Experience commissioning creative suppliers such as graphic designers, illustrators, animators, filmmakers. 

About Smile Train 

Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we’re just starting. We are truly changing the world one smile at a time.

Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!

Role Summary:

The Smile Trian UK Senior Manager, Individual Giving leads on the development and delivery of the individual donor offline fundraising program, responsible for the acquisition, retention, upgrade and reactivation of individual donors through various channels including Direct Mail, DRTV, Telemarketing and SMS and Print. Employing a test-and-learn approach across the programme and liaising closely with the Digital Fundraising Director and the Direct Marketing Global Working Group, the role contributes to the development of Smile Train’s global fundraising strategy. 

Serving as the local subject matter expert in direct marketing and fundraising data, you will translate complex data into easy-to-understand takeaways for the UK Fundraising Director and senior leadership ensuring that Smile Train is able to efficiently and effectively raise funds to continue transforming the lives of our beneficiaries.

This is a full-time, hybrid opportunity starting as soon as possible. Ability to travel, when necessary, for agency partner visits and organizational events is required.
 

Reports To: UK Fundraising Director
 

General Responsibilities:

• Collaborate with the UK Director of Fundraising in the development of the offline Individual Giving Strategy and other key initiatives and keep them updated and fully briefed regarding their implementation
• Line-manage the Database Manager and Supporter Experience Officer 
• Develop engaging donor acquisition and retention campaigns 
• Utilise data to inform and strategically target key donor segments 
• Create and execute direct communications to our valued supporters 
• Ensure all offline direct marketing campaigns are completed on time and within budget 
• Management of all campaign delivery, including post analysis 
• Reporting to senior stakeholders on performance of the offline individual giving programme

Specific Responsibilities:

Direct Mail 

• Execute offline acquisition and retention campaigns including review of direct mail kit laser and insertion samples for quality control
• Effectively manage external agency partners and provide strategic direction on all direct mail campaigns
• Conduct testing to optimise creative and evaluate results to make data-driven decisions for future mail concepts 
• Manage direct mail creative development, ensure brand compliance and provide directive on content/messaging
• Participate in weekly production call with creative and production agencies to review status of deliverables for all campaigns

DRTV 

• Execute all aspects of Direct Response Television (DRTV) donor acquisition program, including:

• • Set-up of inbound telemarketing and SMS with telemarketing agency
  • Manage creative review and development
  • Manage weekly performance review and provide updates and recommendations to vendor
  • Review and approve media buying plans
  • Manage source code assignment and upload to database

• Management of external creative, media and contact centre agencies 
• Strategic planning, performance monitoring and reporting 

Sustainer Program

• Manage all monthly Direct Debit and other regular individual donations 
• Manage the execution of the donor journey for all regular donors and the conversion, upgrade and reactivation efforts

Other Duties

• Working with external agencies, develop effective testing methodology to inform long-term investment decisions
• Execute all offline acquisition campaigns in diversification of new donor sources (e.g. Package Inserts)
• Approve cost estimates and media plans ensuring spend to budget across all campaigns
• Build and manage the offline individual giving programme budget across all channels
• Manage all invoice processing and complete monthly accruals for Finance
• Other duties as appropriate for this role.

Essential functions:

Sitting

Supervisory responsibilities: This role also oversees management of the supporter CRM and Supporter Care, line managing the Smile Train UK Database Manager and Supporter Experience Officer.
 

Required Education and Experience:

• 5+ years of progressive experience in a direct marketing role, proven track record in planning and delivering effective direct marketing campaigns across a range of channels including Direct Mail, DRTV, Telemarketing, SMS and Print channels 
• Bachelor’s degree or equivalent in Marketing, Business, Communications, or related field, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.
• Skilled with modern and traditional marketing and fundraising channels 
• Strong analytical skills with the ability to use data to drive decision-making 
• Able to take ownership of a process and to use problem solving skills to resolve issues.
• Fluency in a donor CRM, experience with Salesforce preferred
• Demonstrable organisational, professional, and problem-solving skills, excellent verbal and written communications skills and strong interpersonal skills to effectively collaborate across teams 
• Excellent people-management skills with the ability to coach and line manage staff
• Excellent project manager who is extremely detail-oriented with strong organisational and time management skills.
• Experience of managing creative agencies, printers and external agencies 
• Ability to communicate the impact of marketing efforts with data 
• Able to function both independently and as part of a global team.
• Familiar with the MS Office

Accountability Expectations: 

• Ownership of Outcomes: Take full responsibility for one’s own performance, ensuring alignment with Smile Train’s mission and objectives.

• Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities. 

• Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment.

• Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role 

• Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment 

Compensation Range: £50-£55K

Travel: Ability to travel, when necessary, for agency partner meetings and organizational events as required

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice.

Application Information:

Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.

We are partnered with a fantastic charity who are seeking a dedicated and experienced Digital and Communications Delivery Lead to manage the digital and communications elements of its largest corporate partnership. This role is critical to helping the partnership raise a significant target their service user. 

Key responsibilities

• Programme managing both the digital delivery and communications aspects of the charity’s largest corporate partnership.

• Matrix managing relevant colleagues across different teams to achieve shared goals.

• Maintaining a critical relationship with the corporate partner at an operational level and reporting with confidence to their senior management/leadership.

• Providing direct delivery of relevant national and regional media activity and social media engagement aimed at adult audiences.

• Directly delivering relevant communications targeted at the corporate partner’s members, partners, and wider adult audiences.

• Oversight of organic and paid social media content and delivery.

• Oversight of the production of content for younger audiences.

• Ensuring the voices and experiences of children and young people are central to all work produced.

• Building and maintaining effective working relationships both internally and with the corporate partner to deliver agreed objectives.

• Regularly reporting progress against agreed plans and KPIs to senior colleagues both internally and externally.

Person Specifications

• Demonstrable experience holding a relationship with a corporate partner on behalf of a charity.

• Proven experience of matrix and programme management, successfully delivering shared goals by working across multiple teams.

• Demonstrable experience in digital content production and communications, including liaising with external agencies.

• Proven ability to work effectively within a complex organisation and closely with senior leadership in a large organisation.

• Possesses excellent written, oral, and interpersonal skills, with the ability to communicate complex concepts to varied audiences.

• Comfortable working in fast-changing environments and capable of adapting plans as needed.

• Must be able to attend meetings in central London at least once a month, with occasional travel to other UK locations.

What’s on Offer:

• An 18 month FTC 

• A January start date 

• Flexible working, 1 day a month in London

• c. £45,000

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.

Commitment to Diversity:

The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Job Description 

Job Title:Senior Fundraiser 

Directorate:Engagement and Fundraising

Team/Department (if specific):Mass Participation Team, Philanthropy and Partnerships

Date Written/ Amended:30 October 2025

Context and Background

The NSPCC's mission is to end cruelty to children. In order to carry out its charitable work, we rely on the fundraising support of people across the UK for 90% of its annual income. Within Fundraising, our aim is to provide maximum resources for the NSPCC and children by working together to create the best possible supporter experience by building long-term relationships to create a supporter experience which is different, better and more rewarding than that of supporting any other charity.

The Mass Participation Team (MPT) is an important part of the Philanthropy and Partnerships department within the Engagement and Fundraising directorate. MPT is responsible for attracting new supporters through our mass participation events to maximise fundraised income, and to optimise onward journeys to retain supporters within the NSPCC family. 

The Mass Participation Team focuses on three areas of fundraising;

• Third party events – sporting events organised by third party suppliers, where we recruit participants and support them in raising money in aid of the NSPCC. For example, the London Marathon, Cardiff Half Marathon, Ultra Challenge series, skydives, bespoke treks.
• Schools Fundraising – a suite of fundraising products tailored to schools across all educational settings, including Number Day, the Kindness Challenge and Classmaster.
• DIY fundraising – supporters who choose to organise their own fundraising event or activity. Whether they take part with family or friends, at work or at school, we support them through stewardship and fundraising materials to help them reach their fundraising goals.

Job purpose

The role of the Senior Fundraiser is to project manage a number of fundraising activities within DIY fundraising and Schools Fundraising areas. The role will be responsible for managing DIY fundraising activity – managing acquisition and stewardship for DIY fundraisers, and playing a leading role in reviewing and streamlining user experience across mass, workplace and school audiences. The role will also take on project management of a Schools Fundraising product, managing all aspects of the product throughout its lifecycle. The Senior Fundraiser will be responsible for working as a proactive team member to ensure that the participation levels and net income from activities are maximised.

The key aspects of the role are:

• To play a key role in maximising income for the NSPCC from new and existing supporters through DIY/Schools fundraising activity.

·To project manage fundraising activities for mass audiences, taking responsibility for all aspects including planning and budget management, creative development, marketing and acquisition, stewardship build and evaluation.

·To take a proactive role in identifying and implementing opportunities to improve efficiencies, taking a data-led approach to inform recommendations

·To contribute to the development of new activities and build on existing activities to increase participation, remittance rates and income. 

• Work as part of the Mass Participation Team to deliver the overall department objectives.
• Evaluate the performance of specific activities and to provide financial information as required.
• To work effectively with other departments in Engagement and Fundraising and other functions within the NSPCC to maximise income.

Key relationships - Internal

• Reports to Associate Head – Mass Participation Fundraising
• Close working relationship with Schools Fundraising Manager
• Mass Participation Team colleagues
• Colleagues in Supporter Relationships, Schools Service and Corporate Fundraising teams to develop opportunities, supporters and fundraising initiatives.
• Colleagues within and beyond the Engagement and Fundraising directorate such as Supporter Care, Professional Learning Services, Supporter Relationships, Brand and Content, Marketing and Comms, as necessary to support activity planning and delivery.

Key relationships - External

·Liaises with supporters raising funds for NSPCC

·Works with a range of suppliers who support fundraising relationships and activity, such as JustGiving, Enthuse or our fulfilment house Hallmark.

Main duties and responsibilities

1. To project manage and develop fundraising activities for mass audiences that meet agreed financial and participation targets. 

1. To maximise income by engaging, stewarding and inspiring DIY fundraisers and educational settings using mass communication channels. 

1. To apply data-led insight to understand audience behaviour and campaign performance, translating analysis into practical steps to improve participant experience and maximise income. 

1. To use creative and engaging methods of communication including written and verbal communications in pre-event, event and post event activities, that fit with wider audience journeys as part of our Supporter Centricity programme. 

1. To be responsible for delivering an exceptional supporter experience that surpasses supporters’ expectations.

1. To ensure maximum effectiveness and efficiency of mass participation activities through application of best practice campaign management

1. To research and develop fundraising opportunities in mass participation both by reviewing NSPCC activities and the activities of other charities.

8.To work with staff across the organisation to collaborate on agreed department objectives, including participating in cross-functional projects where required as a representative of the mass participation team 

1. To be the contact for agencies and other suppliers who support fundraising, ensuring appropriate agreements are in place and that goods/services are delivered as agreed.

Responsibilities for all Staff within the Engagement and Fundraising directorate

•A commitment to safeguard and promote the welfare of children and young people

•To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.

•To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.

•To adhere to all the NSPCC’s service standards, policies and procedures.

•To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.

•To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.

•To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.

•To work in a manner that facilitates and encourages inclusion.

•To be pro-active in identifying ways to improve personal performance and team performance

•To maintain an awareness of own and others’ Health & Safety and comply with the NSPCC’s Health & Safety policy and procedures.

•To take personal responsibility for keeping up-to-date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.

•A commitment to safeguard and promote the welfare of children, young people and adults at risk.

•A commitment to safeguard and promote the welfare of children and young people

Person specification

1. ​​Excellent project management skills, with an understanding of dependencies and how to prioritise tasks effectively to meet agreed objectives

1. Highly developed written and verbal communication skills to deliver presentations, ideas and activity updates to a range of audiences in a clear and confident way. 

1. Well-developed ability to build, manage and develop relationships with stakeholders within an organisation and externally, and where necessary, successfully negotiating to achieve desired outcomes.

1. Experience of success in a customer-led environment such as fundraising, sales or marketing, thus ensuring that all supporters engaging with our products receive the highest levels of customer service

5.​Ability to set, manage and report on a budget, keeping within financial limits and taking timely and appropriate action 

1. Well-developed numeracy skills for entering, recording, interpreting, analysing and presenting financial data in clear and accurate format. 

1. Proven ability of demonstrating initiative and creativity to achieve desired outcomes. 

1. Proven ability to analyse and interpret quantitative and qualitative data, translating insight into actionable recommendations

1. Ability to plan, monitor and implement projects/events/initiatives to agreed deadlines often with conflicting priorities. 

1. ​Experience managing relationships with external agencies and suppliers

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. 

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

Our principles: 

•Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation. 

•Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

•We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

•Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

•As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

•All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

​About the team​

The Communications team at Impetus is a small, friendly, creative team that punches above its weight. Sitting alongside our brilliant Policy colleagues within the wider Public Affairs team we are passionate about communicating Impetus’ work with clarity, in a way that resonates with our audiences, and increases our influence and impact.

Aspiring to be a ‘digital first’ organisation, we spend time keeping up with digital communications trends to improve our efficiency and help us produce and optimise engaging, cutting-edge content. 

​

About this role

We’re looking someone who can support the team to maintain our strong online presence by delivering engaging, creative digital content. This role is about collaborating with colleagues, applying your knowledge of digital platforms, and actively developing your skills to keep pace with emerging trends.

Based in our busy Communications team, you will be responsible for creating compelling and engaging online copy for a range of platforms, as well as managing and growing our social media communities to amplify our brand, working across the organisation, for example:

• Supporting our Philanthropy team to engage donors in our work and through our series of events.
• Helping our Policy team to increase the knowledge of their recommendations for change among opinion formers and decision makers through social media.
• Working directly with the Investment team and our portfolio partners to gather and share their insights and stories.

Day-to-day you might be writing and repurposing blog content for our online channels, working with our Creative Content Officer and Media and Communications Officer producing multi-media content to support our events programme, or using insights and data to keep our digital content relevant and our audiences engaged.

We are looking for someone creative and driven, who shares our ambition and can help keep us on top of emerging digital trends.

You’ll know your way around social media platforms including X / Twitter and LinkedIn and tools like and Hootsuite and Google Analytics. You will also be able to produce excellent written content for an online audience including social media posts and blogs, with scope to grow within the role over time.

This is an exciting time to join a rapidly growing organisation. We’ll give you creative freedom within a clear brand framework. And your work will have a tangible impact on tackling the barriers that hold back young people from disadvantaged backgrounds.

​Key responsibilities

• Writing clear, concise and engaging copy for a variety of online platforms including social media, blogs, websites and email marketing.
• Supporting the Senior Communications Manager to manage our online brand, including how people interact with and interpret our work, by creating and scheduling content for social media and digital platforms using agreed templates and tone of voice.
• Liaising closely with our Creative Content Officer and Media and Communications Officer to produce compelling multi-media products that can be used across our platforms.
• Maintaining accurate records and trackers for posts, engagement data, and campaign timelines.
• Supporting the Communications team by preparing materials for events and online campaigns.
• Monitoring and optimising our digital channels, ensuring content is consistently high-quality, well structured, on brand and performing at its best. 
• Using data and feedback to improve content quality and relevance.
• Collaborating with colleagues across teams to ensure consistency and timely delivery of our digital communications content.
• Assisting the Head of Communications in the development, implementation and monitoring of our internal communications strategy, including our regular staff newsletter.
• Working with our portfolio partners and the Investment team to gather and share their insights and stories.
• Escalating risks or delays early, providing clear context and options.
• Applying inclusive language and accessibility standards in all content.
• Actively seeking opportunities to learn about new digital tools and trends. 

​Person specification

​Essential​

• A highly developed understanding of online platforms and social media algorithms.
• Experience creating accurate, engaging content for online platforms.
• Experience of working with social media platforms e.g. LinkedIn and X, and tools e.g. Hootsuite and Google Analytics.
• A track record of writing concise and engaging content that resonates with the target audience and presents complex subjects in a clear and compelling way.
• Ability to adapt content strategies to meet the changing needs of the audience and the platform.
• Experience of using data and insights to optimise content, engagement and grow followers.
• Demonstrably up to date with emerging digital trends and an interest in online community building.
• Ability to follow agreed processes, templates, and brand guidelines.
• Strong organisational skills to plan and sequence tasks effectively.
• Attention to detail and commitment to delivering work to agreed standards.
• A willingness to learn and adapt to new tools and approaches.
• Collaborative approach, building positive relationships within the team.
• Commitment to Impetus’ mission and values, including equality, diversity, and inclusion. 

Desirable​

• Experience in video / film production and optimising video content for online platforms.
• Experience of commissioning content and working in close collaboration with agencies and/or freelancers.
• Experience / knowledge of website management and CMS, email marketing platforms, project management software and digital ad platforms.
• An interest in the education and / or youth employment policy landscape.
• An interest in the UK youth and / or charity sectors. ​

​

​About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.​

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:  ​

• Lost learning through absence, suspensions, exclusions from school  

• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths 

• The large numbers of young people out of education, training and employment  ​

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.​

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. ​

We are resolutely focused on outcomes and impact, driven by quality evidence.​

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.​

Impetus is a registered charity and our charity number is 1152262.​

Our Values​

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.​

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.​

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.​

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.​

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

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​Our employee benefits ​

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

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How to apply

Please click on the "Apply for this job" button.​

You will need to:​

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement.​

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.​

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.​

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.​

The deadline for applications is Sunday 8th February 2026, 11:59pm.​

Interviews:​

1st Interviews will take place on Thursday 19th February 2026.​

2nd Interviews will take place on w/c 23rd February 2026.​

You will also be required to provide proof of your eligibility to work in the UK.

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Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Job Title: Senior Targeted Growth Manager

Location: Gilwell Park - Hybrid or Home - Based

Salary: £62,000 per annum, Band H, Level 3, Inc MS + OLW, plus £5K car allowance - Hybrid 

Salary: £60,240 per annum, Band H- Level 3, Inc. Ms, plus £5K car allowance - Home-based

Contract Type: Permanent

Working Hours: 35 hours per week -frequent evenings and weekends

About the role

We’re looking for a Senior Targeted Growth Manager to help us grow our reach and impact in a thoughtful, data-led way. This is a hands-on role where you’ll shape how we attract, engage and retain our audience, working closely with teams across the organisation.

You’ll have the opportunity to test ideas, learn what works, and turn insight into action. If you enjoy solving problems, improving experiences, and seeing the real-world impact of your work, this could be a great fit.

What you’ll be doing as our Senior Targeted Growth Manager:

• Lead and deliver our growth strategy across acquisition, engagement and retention

• Identify opportunities to improve user journeys and overall performance

• Use data and insight to test ideas, measure impact and guide decisions

• Work closely with Product, Marketing and other teams to deliver growth initiatives

• Track progress and clearly share results and recommendations

What you’ll bring as our Senior Targeted Growth Manager:

• Experience in a growth, digital or performance-focused role at a senior level

• A strong track record of using data to drive improvement and results

• Confidence working across teams and influencing stakeholders

• A practical, curious mindset with a willingness to test, learn and adapt

• Clear communication skills and a focus on making things better for users

Why join us?

• You’ll have real ownership and the chance to shape how we grow

• Your work will have a visible and meaningful impact

• You’ll collaborate with supportive, skilled teams who value ideas and learning

Benefits include:

• 28 days holiday (rising to 32 days after 2 years), plus extra days at Christmas

• Flexible working hours

• Double-matched pension up to 10% of gross salary

• Generous family leave and support as a family-friendly employer

• Access to our Learning & Development hub for ongoing training

• Recognition as Charity of the Year (Charity Times Awards 2022)

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Sunday 8th February 2026.

Interviews will be held in person at Gilwell Park, Chingford, between 16th and 27th February 2026.

Strictly no agencies!

The Scouts is an equal opportunities employer, and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Role description:

We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Grants Manager.

This role will provide the right candidate with a rare opportunity to implement, embed and oversee the delivery of the Charity’s £2.5 million dedicated grant programmes from pre to post award.

Covering four programmes (Patient Care, Research & Development, Clinical Innovation and Staff Education & Improvement), the post holder will be responsible for managing circa £2.5M of expenditure each year, ensuring they deliver impact for patients, staff and donors.

This is a unique opportunity to work within the hospital environment where the projects we fund are delivered, supporting clinical staff to access funding to directly improve patient care. You will be vital in cultivating these in-hospital relationships.

This role will be key, as continue our ambitious new strategy to grow our reach and impact, and this opportunity offers the right candidate the chance to implement new ways of working as part of the management team.

We are looking for a passionate individual with the drive to deliver this programme of work, but most important they will believe in the Charity’s mission and ensure that every aspect of our work supports its delivery.

Main responsibilities

Grant Management & Compliance

• Oversee the delivery of the charity’s dedicated grant programmes from pre to post award: Patient Care, Research & Development, Clinical Innovation and Staff Education & Improvement. The post holder will be responsible for circa £2.5M expenditure per annum ensuring they deliver impact for patients, staff and donors (grant values typically range from £2K to <£0.5M).
• Oversee the management of the charity's current grant portfolio; ensuring grants are delivered on time and in accordance with internal processes.
• Ensure compliance with financial obligations (inc. payments, reconciliations and audits) and regulatory obligations (inc. data management, grant award contracts, procurement).
• Ensure grant making processes reflects and champion current best practice.
• Develop and implement a Grants Advisory Committee.

Relationship & Stakeholder Management

• Build relationships with key stakeholders within University Hospital Southampton NHS Trust (UHS), including senior health professionals, executive team members, partners and beneficiaries.
• Work to embed the grants programmes within the hospital environment and work with UHS staff to support them in access funding through working within the hospital and regular visits to clinical areas.
• Act as primary liaison for the Charity’s grant making responsibilities, ensuring alignment with charitable objectives and 2024-2027 strategic mission 
• Provide support to Director of Operations and Resources and the Senior Leadership Team, fostering a collaborative approach to grant programme delivery in tandem with fundraising, communication and art programme goals.
• Represent the organisation at meetings, attending hospital site visits, events and other external facing activities as required.
• Implement hybrid applicant and grantee support functions (e.g. webinars, Q&A events, promotional events, annual learning events).

Strategic Planning & Funding Prioritisation

• Lead the development of the Charity’s grant-making function, working with internal and external stakeholders in identifying key funding priorities that align with the Charity’s mission and future goals.
• Develop strategies for allocating resources effectively and the ongoing review of grant programmes (aiming for continual improvement).
• Develop strategies for working in partnership with UHS for joint decision making, the effective management of capital awards and high value grant requests.
• Identify new grant opportunities and potential partnerships to diversify funding streams.
• Maximise grant impact by contributing to the business planning process.

Evaluation, Reporting & Impact

• Oversee processes for effective grant monitoring, reporting and analysis of grants portfolio.
• Develop and implement an evaluation framework for the charity’s grants programme, ensuring this is embedded and linked to organisation wide reporting mechanisms and measurable outcomes are achieved.
• Use data and insights to inform the continuous improvement of grant-making practices and programme development.
• Utilise information captured to promote grant programmes and support Fundraising and Communications Directorate.
• Support the Grants and Impact Officer.

General

• Support the line management and continuing professional development of the grants team.
• Ensure content and material is in line with Directorate of Fundraising and Communications for marketing, publications, website and social media responsibilities.
• Support the wider work of the organisation, contributing to all staff events/meetings as required.
• Support the Director of Operations and Resources in the preparation of necessary Trustee reports, annual reports and impact reports.
• Support EDI journey.

Knowledge and experience

• Substantial experience in grants management, within a relevant not-for-profit setting (e.g. healthcare charity). Post holder must be proficient with pre and post award responsibilities including assessment.
• Demonstrable track record of contributing to organisational strategy.
• Demonstrable track record of utilising grants management systems.
• Demonstrable track record of budget management.
• Proven ability in managing impact measurement of charitable programmes.
• Proven ability in Committee Management.

Skills, abilities, and behaviours

• Strong attention to detail.
• Financially proficient.
• IT proficient.
• Excellent problem solver.
• Excellent communication skills with the ability to build relationships with a wide range of stakeholders.
• Strong strategic thinking with excellent leadership skills and experience in managing and developing others.
• A passion for the Charity’s mission and a commitment to delivering high-impact programmes that enhances patient care.

Creative Media and Communications Manager

We are excited to be working in partnership with The Rock Church, a vibrant and growing church community in Harpenden, Hertfordshire. Meeting at the Eric Morecambe Centre on beautiful Rothamsted Park, they will be celebrating their 5th anniversary in April 2026 with over 300 active members and thriving youth and young adult ministries.

At The Rock Church, everything begins and ends with Jesus. Their heartbeat is simple: to lead people to Jesus and support them on their journey of discipleship. With a mission to inspire and equip people to apply the life-giving words of Jesus to their everyday circumstances, they're building a church family marked by authenticity, compassion, and commitment to growing in faith.

As they enter an exciting new season of growth and expansion, The Rock Church is seeking a visionary, hands-on Creative Media and Communications Manager to lead and develop their digital presence and creative output. This is a key role for the future of the church, using creativity and media to build God's Kingdom and tell the story of what God is doing in and through TRC, both on the ground and online.

You'll oversee and creatively shape all media and communication platforms across the church, playing a significant leadership role, especially on Sundays, alongside a volunteer team. From digital strategy and social media to video production, live broadcasting, design, photography, and website management, you'll be at the heart of how the church communicates its mission, vision, and values with excellence, authenticity, and impact.

The successful candidate must be able to demonstrate:

• A committed Christian with a heart and passion to build the local church
• Proven creative vision with hands-on media/tech skills
• Experience in digital communications, creative media, or church media agency work
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, etc.)
• Knowledge of website platforms (e.g., Squarespace, WordPress, Wix)

If you're passionate about using creativity and media to build God's Kingdom and are excited to be part of a pioneering season in a church dedicated to reaching people with the hope of Jesus, then we'd love to hear from you. 

This role is subject to a Basic DBS check, which will be carried out by the employer.

This role requires access to a car, as you'll be transporting filming and audio equipment between locations.

For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

The Rock Church is committed to being a welcoming and respectful Christian workplace and encourages applications from a wide range of backgrounds. Their beliefs and practices are grounded in their biblical understanding of faith, and the successful candidate will be expected to uphold and fully support the Evangelical Alliance Basis of Faith and our Values. The Rock Church and Charisma seek to ensure fairness and equality in our recruitment processes in accordance with the law.

In accordance with the Equality Act 2010, it is an occupational requirement that the post holder is a practising Christian. The postholder will be required to undertake a basic DBS check, and to prove their Right to Work in the UK.

Location: Hybrid - Harpenden and Hitchin

Closing date: Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

This is a brand new leadership role at a pivotal moment for the Greyhound Trust.

We’re creating a new team, with a new remit, to take on a new challenge: driving our work across brand, income generation, marketing, communications and engagement so that more greyhounds can be supported, homed and championed.

As Head of Marketing, Communications and Income Generation, you’ll build and lead a compact, hands-on, multi-disciplinary team, bringing together specialist skills and embedding genuinely integrated, collaborative ways of working. This role will suit someone who enjoys shaping teams as much as shaping strategy — and who is excited by the opportunity to create something from the ground up.

Reporting directly to the Chief Executive, you’ll be a key member of the senior management team, contributing to the organisation’s strategic development, long-term planning and operational effectiveness. You’ll work as part of a highly motivated, close-knit leadership group based at the National Greyhound Centre in Horley, Surrey, where collaboration, mutual support and shared accountability really matter.

Alongside leading the Trust’s brand, marketing and income generation activity, you will also develop and manage our wholly owned trading subsidiary, Greyhound Events Ltd — ensuring it grows sustainably and plays a meaningful role in both income generation and supporter engagement. You’ll see events not just as fundraisers, but as powerful opportunities to build relationships, tell our story and bring new audiences closer to our cause.

You’ll be responsible for creating and delivering an integrated brand, marketing and income generation strategy, grounded in audience insight and sector best practice, and flexible enough to evolve as we grow. From individual giving and digital campaigns to partnerships, events and retail, you’ll oversee a diverse income portfolio while ensuring supporters and volunteers have a consistently positive experience with the Greyhound Trust.

This is a role for a leader who combines strategic vision with practical delivery, and who leads with empathy, creativity and determination. You’ll support colleagues and volunteers across the organisation, champion high standards, and help ensure that everything we do reflects our values — committed, compassionate and determined — always doing what is best for every greyhound.

We are excited to hear from you if you bring experience, energy and a commitment to our casue.

Please see the full JD / Job pack below.

We’re looking for a creative and data-driven Senior Social Media Officer to take the lead on managing and evolving our social media presence across multiple channels. You’ll work closely with colleagues across our global teams to bring our brand to life online — raising awareness, driving engagement, and helping us tell powerful stories of change.

This role sits within our Brand & Communications team. You’ll be responsible for managing digital communities, creating compelling content, spotting trends, and using data insights to optimise our performance. You’ll also play a vital role in building capacity across the organisation, helping others to use social media in a way that’s consistent, impactful, and aligned with our global objectives.

Accountabilities

• Lead the development and delivery of our social media strategy, ensuring alignment with broader communications goals.
• Manage our global social media channels and digital communities — engaging followers, responding to queries, and growing our reach.
• Create and coordinate engaging, platform-appropriate content — including graphics, video, and storytelling.
• Analyse and report on performance, using insights to inform strategy and day-to-day decisions.
• Stay ahead of trends, spotting new opportunities for engagement and innovation.
• Support colleagues and partners with expert advice, toolkits, and training to strengthen their own social media activity.
• Contribute to integrated campaigns, helping us amplify fundraising and other strategic profiling efforts (e.g. influencing, thought leadership, etc).

(Please see the Recruitment Pack on our careers page for full accountabilities details)

About you

You are an experienced and dynamic digital communications professional with a proven track record in developing and executing social media strategies that deliver demonstrable impact. Your exceptional communication skills enable you to collaborate effectively with diverse stakeholders, showing persuasive leadership to foster a culture of creativity and innovation rooted in data-backed insights and strategic brand building.

You are passionate about social justice, sustainable development, and climate resilience, and understand the power of social media to galvanise audiences and achieve organisational objectives. You’re curious, collaborative, and confident in your expertise, and feel equally comfortable rolling up your sleeves to create content or digging into analytics to continuously optimise performance.

You stay informed about emerging digital innovations, always seeking new ways to elevate Practical Action’s work and profile.

You’ll bring:

• Proven experience in social media strategy and management (experience in the INGO or development sector a plus).
• Excellent knowledge of key platforms (LinkedIn, Instagram, YouTube, etc.) strengths and opportunities, and how to get the most out of them.
• Strong storytelling skills and experience creating multimedia content, with grounded confidence to adapt master narratives and campaigns to diverse audiences.
• Spotless attention to detail and commitment to the development of high-quality outputs aligned with the organisation’s strategic objectives.
• Solid grasp of digital analytics, social listening tools, and the ability to translate data into insights, creating accessible reports and actionable recommendations.
• Continuous curiosity and understanding of current digital trends, best practices, and emerging platforms.
• Ability to work with and mentor a diverse array of colleagues from different backgrounds and cultures at all levels and experience.
• An inclusive, respectful, and collaborative mindset is a must.

Bonus if you have:

• Experience using project management tools like Mondaycom and Miro
• Comfortability using creative platforms like Canva and Adobe Creative Cloud

Business Manager

Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in Bridgemead, Bath.

As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI

If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.

Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w

For more information, please read the job pack

Responsibilities:

• Lead the business performance of the home alongside the Registered Manager, delivering agreed income, occupancy, cost and surplus targets
• Ensure high standards of service, cleanliness and hospitality through effective leadership of housekeeping, catering and maintenance teams
• Work in partnership with the Registered Manager to maintain quality standards, prepare for inspections, and meet regulatory requirements
• Oversee the administration of the home, including staffing, rotas, payroll information, recruitment, training records and compliance
• Contribute to a well-led, positive and values-driven culture, promoting Pilgrims’ Friend Society’s ethos and “The Way We Care”
• Support staff development, wellbeing and morale through effective supervision, appraisal, performance management and engagement
• Manage resident applications, fees, contracts and family communications, ensuring excellent customer care and responsive complaint handling
• Take responsibility for health, safety and compliance matters when on duty, including fire safety and liaison with external bodies
• Oversee property, maintenance and supplier relationships, working with Property Services to ensure the home is safe and well maintained
• Provide visible leadership in the pastoral and spiritual life of the home, supporting devotions, community engagement and relationships with local churches.

Skills/Experience:

• Willing and able to take a lead in maintaining the Christian ethos of the home;
• Management experience in a business setting;
• Comfortable with writing business communications to staff and residents as well as authorities etc;
• Ability to communicate effectively at all levels whilst maintaining confidentiality;
• Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
• Able to work under pressure and provide calmness in all situations;
• IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
• Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours:

40 hours a week, usually worked over 5 days.

“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns. 

Benefits:

• £44,500 to £50,000 per annum
• Relocation support (to be discussed)
• 5 Weeks' paid holiday per year as well as bank and public holidays
• On-going training and support
• Team events
• Pension scheme
• Care Friends referral 
• Medicash
• Perkbox – including an Employee assistance programme.
• Long-standing service rewards
• Birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

 Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested

Inclusive & Blind Recruitment Statement:

In line with Caudwell Youth’s recruitment policy, we operate a blind recruitment process to help ensure a fair and unbiased selection. At the initial application stage, we ask all candidates to submit only a CV and a covering letter (maximum 1 side of A4) 

Please use your covering letter to explain why you are interested in this position and to explain how your experience, skills, or achievements enable you to meet the person specification and support your application.

Your anonymised cover letter to this question will be the only information shared with the interview panel for the blind shortlisting process, so we encourage you to make it clear and impactful.

Should you be shortlisted for an interview, you will then be invited to fill in our full application form.

We value equity, diversity, equity, inclusion, and belonging, and welcome applications from people of all backgrounds, experiences, and identities.

ABOUT US

Not all young people have the same opportunities in life. Caudwell Youth exists to level the playing field for young people at risk. We support young people up to 25 years, who face real challenges in their lives. They may experience mental health challenges, be leaving care or be at risk of exploitation or offending.

We provide person centred support through volunteer-led mentoring for up to 18-months, alongside a targeted intervention programme called Shaping Futures for high-risk young people. Founded by the philanthropist John Caudwell in 2022, we now support young people across Milton Keynes, Hertfordshire, Slough, Buckinghamshire, and Luton.

Over our first 3 years as a charity, our work has consistently achieved exceptional outcomes for at-risk young people. 95% reduced offending behaviour, 64% reduced their exploitation risk, 83% reported improvements in their mental health and 45% had moved into education, employment or training. When a young person makes progress, families and communities benefit too. In fact, economic analysis shows that for every £1 invested in our programme, we save the public purse £6.05.

Unfortunately, demand for our service far outstrips supply, meaning we have often had to close our waiting lists. Whilst the risks and challenges young people face continue to grow. We currently support around 400 young people. The driving ambition behind our forthcoming strategy is to reach more.

To achieve this we are setting out to develop and expand our programmes. To become a national charity. We will do this working with at-risk young people, empowering them in everything we do. Our ambition to support more at-risk young people is shared with them.

OUR VISION: A brighter future for at-risk young people.

OUR MISSION: Empowering at-risk young people to shape their own future through mentoring and youth-led support.

Purpose of Role:

Provide strategic leadership on all Caudwell Youth’s external communications, ensuring they are effective in driving engagement and delivering our strategic goals.

Responsible as part of the Senior Leadership Team for the overall leadership of Caudwell Youth. Promoting the mission, vision and values of the charity, and the development and implementation of our strategic plan.

Key Duties:

Corporate leadership

• As part of the Senior Leadership Team work with the Board of Trustees to: develop and progress the organisation’s strategy, set and manage the organisation’s budget and ensure risks are managed effectively
• Lead by example, instilling a values-led and inclusive culture, with strong youth involvement

Commnications

• Lead on brand strategy, developing the brand to become more youth-led, reviewing our visual identity, core messaging, content and channels.
• Be responsible for digital strategy, leading development of our website and social media channels.
• Be responsible for our CRM, maintaining good data practices and delivering timely, integrated communications to our key audiences.
• Lead the development of communication plans, storytelling, assets and content; increasing the proportion of content created and delivered by young people.
• Provide the framework and support for youth participation in communications activities, working effectively with the Operations teams.
• Work with young people to identify influencers and celebrity/ambassador support to raise awareness and support our brand values.
• Lead proactive and reactive media engagement; including crisis communications with support from the CEO and John Caudwell’s PR team.
• Ensure our brand and communications convey a powerful case for support; working with the Fundraising team to create compelling donor communications to recruit and engage challenge participants and donors.
• Develop and deliver marketing strategies for volunteer recruitment to enable our mentoring programmes to grow.
• Gather and share the views and experiences of young people to influence change, building policy and campaigns activity as resources allow.
• Oversee the production of digital, printed and physical assets as required.
• Lead and manage the Communications team effectively, supporting development to maximise performance.
• Ensure effective processes and analytics are in place, reporting to SLT and the Board of Trustees on KPIs

​Administration

• Manage the Communications budget
• Be responsible for our marketing software, including CRM, and adhere to data retention schedules.
• Act as Data Protection Officer for Caudwell Youth
• Undertake and identify training as required and take a positive approach to personal development.
• Undertake any other reasonable tasks deemed necessary.

Experience:

Essential

• Proven experience in senior communications roles.
• Sound leadership and team management experience, with the ability to manage and motivate teams to achieve targets.
• A minimum of five years’ experience in communications, media relations/PR, advocacy and/or marketing.
• Experience of involving beneficiaries in communications activities, preferably young people
• An good understanding of GDPR.

Desirable

• Experience of working on charity communications
• Knowledge or experience of fundraising practices
• Experience of policy and campaigns
• Experience of working with young people
• Lived experience that aligns with the young people we support

Skills:

• Ability to work strategically and collaboratively as part of a senior leadership team.
• Strong strategic thinking and ability to translate vision into actionable plans.
• Excellent written and verbal communication skills, with a talent for storytelling.
• An understanding of developing support journeys to promote engagement
• Proficiency in digital marketing and social media management.

We are an experienced team that are dedicated to improving the lives of the young people we support.

Benefits:

• Flexible working
• Hybrid – working from home with travel as required
• WPA Healthcare (including Employee Assistance Programme and extended counselling sessions)
• Group Personal Pension with a 5% employer contribution and Salary Sacrifice Scheme
• 25 days annual leave (FTE) plus bank holidays, plus charity closure between Christmas and New Year
• Extra paid day off on your birthday
• Paid day off for volunteering in your community
• Training opportunities to support your personal development
• Employee discounts on everyday goods and services
• Being part of a passionate and dedicated team

Caudwell Youth is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks in accordance with the Codes of Practice for all. Having a criminal record will not automatically exclude applicants.

As an organisation supporting young people with care experience, with mental health and those at risk of criminal exploitation and offending, we are keen to receive applications from those with lived experience. For those who are care experienced, we will guarantee an interview.

We actively seek to bring diverse perspectives and experience, and especially welcome applications from disabled people and those from Black, Asian, Minority Ethnic backgrounds and LGBTQ+.

Job Title: PR & Social Media Officer

Department: Communications (Engagement Group)

Reports to: External Communications Senior Manager

Contract: Full-time, Permanent

Salary: £34,350 - £38,000 (depending on experience)

Location: Hybrid - London, EC1Y and homeworking

About Better Society Capital (BSC):

Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.  Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio. As BSC begins delivering its next five-year strategy, the organisation is embarking on a period of significant opportunity, growth and impact.

The opportunity:

We are seeking an enthusiastic PR and Social Media Officer to support our external communications, thought leadership initiatives, and events programme, with a particular focus on communicating complex financial and investment-led ideas in a clear, engaging way.

The role will be responsible for executing PR and social media strategies that elevate Better Society Capital's reputation, amplify our thought leadership, and create meaningful engagement with our diverse stakeholder ecosystem, including investors, policymakers, financial institutions, and impact-focused organisations.

This is an excellent opportunity for someone who already has a grounding in finance or financial services communications and is looking to develop specialist expertise within the impact investing sector.

What you will do:

PR Support & Content Creation

• Support the execution of PR strategies and campaigns under senior management guidance

• Help translate technical financial concepts into accessible narratives for non-specialist audiences, while maintaining accuracy and credibility

• Draft press releases, media statements, and thought leadership content relating to investment activity, market development, and financial policy, for review and approval

• Research industry trends across financial services, impact investing, and public policy, identifying credible story opportunities

• Monitor media coverage and compile regular media reports and analysis

• Support communications around investment announcements, fund performance, market data, and research outputs

• Assist with crisis communications planning and response activities

Social Media Management & Content Creation

• Execute daily social media activities across all platforms (LinkedIn and Bluesky)

• Create engaging social media content including graphics, videos, and written posts

• Manage social media calendars and scheduling, ensuring consistent brand voice and messaging

• Monitor social media performance, compile analytics reports, and suggest optimisation strategies

• Stay current with social media trends and platform updates, making recommendations for new approaches

Administrative & Operational Support

• Maintain communications databases and contact management systems

• Coordinate with design and external agencies on communications materials

• Assist with compliance and regulatory requirements for communications

• Provide general administrative support to the communications team

• Other duties as required

What you will bring:

Qualifications & Experience

Essential:

• 1–2 years’ experience in PR, social media, or communications roles within a finance-adjacent environment (e.g. agency clients in financial services, impact investing, asset management, banking, or in-house roles)

• Strong writing and editing skills across multiple formats and platforms, with the ability to communicate financial or investment-related content clearly

• Familiarity with trade & national media landscape in the UK

• Experience creating content for professional and stakeholder audiences, including investors, policymakers, or sector specialists

• Familiarity with the UK investment, charity, or social enterprise landscape

• Confidence working with data, evidence, and financial information to support communications outputs

• Experience with social media management, content creation, and analytics

Desirable:

• Educational background in finance, economics, business, or a related subject, or equivalent professional experience

• Experience working in or for financial services, investment firms, impact funds, or financial PR agencies

• Demonstrable understanding of impact investing, social investment, or sustainable finance

• Experience with graphic design software (Canva, Adobe Creative Suite)

Skills, Abilities and Attributes

• Strong written and verbal communication abilities

• Ability to quickly understand and accurately communicate financial products, investment structures, and market developments

• Strong judgement when handling financially sensitive or market-facing communications

• Comfortable working with senior stakeholders and subject matter experts to shape finance-led narratives

• Creative thinking with strong attention to detail

• Ability to work under pressure and meet tight deadlines

• Proficiency with social media platforms and management tools

• Experience with analytics and reporting tools

• Passionate about social impact and mission-driven work

• Proactive and entrepreneurial mindset with strong work ethic

• Collaborative team player with excellent interpersonal skills

• Adaptable and eager to learn in a fast-paced environment

• Strong attention to detail and commitment to quality

Embody Better Society Capital core values:

Ø  Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.

Ø  Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change

Ø  Openness - We listen, learn, experiment and collaborate.  And we are adaptive and flexible in responding to what we learn.

Ø  Rigorous - We take a rigorous approach in all we do.  We expect the highest standards and continually strive for excellence

Ø  Respectful - We are genuine in both our approach and aspiration.  We value each member of our team and our partners for what they bring.

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How to apply:

Closing Date:  11.59pm on Sunday 15 February 2026

Please apply via Applied which is designed to minimise unconscious bias in recruitment. We will review your CV and a short cover letter which should answer the following:

We want to understand why you are interested in a career here at BSC. As such, please include a short cover letter (1-2 paragraphs maximum) telling us about a time where you tried to do something to create a positive change. What was the goal, did it happen, and what did you learn about yourself along the way?

Your CV and statement will be anonymised and reviewed by the hiring panel to help minimise unconscious bias.

NB we screen for answers and CVs generated by Gen AI. To get a 5 star score, we ask that your statement and CV are authentic and reflect your own knowledge, skills and motivations.

Interviews

Round 1 virtual interviews: w/c 23 February 2026

Round 2 in-person interviews: w/c 02 March 2026

We are a Disability Confident Committed employer. Disabled applicants who meet the essential criteria will be considered for an initial screening interview. When application numbers are high and we are unable to interview everyone who meets the minimum criteria, we will prioritise those who best meet the essential requirements of the role.

We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.

If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch

 Other terms

Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.

Right to work: We are unable to provide sponsorship for this role. Candidates need to have the existing right to work in the UK

Equity, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).

We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch