Senior marketing communications manager jobs in London, greater london

An exciting opportunity has arisen at Action for Stammering Children for a Deputy CEO who is interested in combining their fundraising expertise with a dynamic leadership role. This is an excellent role for someone with a fundraising background to assist the CEO in growing and diversifying the charity’s income streams and gaining experience in managing day-to-day operations.

The Deputy CEO will lead on implementation of the fundraising strategy and support the CEO in managing operational matters. It is anticipated that the successful candidate will have experience in donor acquisition and Trust and Foundation fundraising.

This role will involve working closely with the CEO who sets the strategic direction, oversees and evaluates the charity’s activity portfolio, manages the charity’s partners, and represents the charity externally. A key priority for Action for Stammering Children is effectively demonstrating the impact of its work to beneficiaries, supporters and funders. We are therefore looking for someone with excellent communication and organisational skills, passion for making a difference to children who stammer and their families, and experience of line management.

For full details, please download the job description and person specification below.

Senior Brand Manager (Brand Planning)
Reference: DEC20258767
Location: Flexible in UK + Travel to Team Meetings
Contract: 12 Months (Maternity cover)
Hours: Full time, 37.5 hours per week
Salary: £44,315.00 - £47,312.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

Introduction

We are looking for a Senior Brand Manager to lead on our brand marketing campaigns and drive forwards new brand reach initiatives.

Working within the RSPB’s brand team you will help bring our brand to life, shift perceptions, and build brand affinity amongst new and existing audiences by planning and delivering impactful brand campaigns. and working closely with the fundraising and campaigning teams on their activities.

It’s an exciting time to join.  Since launching our refreshed brand in 2022 we've laid strong foundations for the future, and you will have the opportunity to help our brand continue to grow and soar. This is a fixed term contract to provide cover within the brand team during a period of maternity leave.

Key responsibilities

• Lead the planning, development and review of insight-led brand marketing campaigns
• With the Head of Brand, deliver brand reach initiatives to grow the RSPB’s top of funnel metrics. From early discovery through to delivery and measurement, always leading the delivery phase and marketing planning specifically.
• Brand Business Partner for teams driving strategic and high reach marcomms activities e.g. Supporter Fundraising, Commercial, Campaigns & Mobilisation and Brand & Marketing - providing brand consultancy to ensure the brand is well executed in external campaigns and comms to build brand equity.
• Share insight on brand health and brand related business metrics through collaboration with the Head of Market Research & Insight. Identify actions arising from the insight and set strategic direction with support from Head of Brand where necessary.

Essential skills, knowledge and experience:

• Experience of developing multi-channel campaigns rooted in audience insight.
• Experienced in brand tracking and measurement, and using it to shape marketing and communications plans.
• Expertise in brand strategy and positioning
• Experience leading marketing projects and new initiatives.
• Curious and collaborative, the role holder will be skilled at influencing across the organisation, proactively identifying opportunities to improve outcomes by providing support and challenge through insight and evidence.
• Experienced at developing collaborative external and internal relationships with key stakeholders to secure positive brand outcomes
• Excellent written and verbal skills to present, influence and represent the directorate and the organisation.
• Logical and methodical, analytical and a good eye for detail.

General information

From time-to-time, and particularly at the start of a new project or campaign, you will be expected to come together with the rest of a project or campaign team, or workstream, and co-locate face-to-face for a few days. There will be some meetings together, and also the opportunity to work side by side on the project for a short period. The RSPB will subsidise any required accommodation or travel as per our Expenses Policy.  This will help build relationships, break down silos, and make working together online easier and more enjoyable. This co-location will usually be at an RSPB office and will be agreed in advance. Outside of these co-location moments you will be based in your contracted place of work as usual. Reasonable adjustment to the above can be discussed with the Line Manager.

Everyone in the RSPB has a role to play in creating an inclusive culture and we want our people and their behaviours to show this. As part of your role, it is your responsibility to:

• Work in a way that reflects our commitment to inclusion, with colleagues, external partners or the public.
• Demonstrate inclusive behaviour, which recognises the value of everyone’s contribution and experience.

Additional Information:

• This is a full time, fixed-term role for 12 months, for 37.5 hours per week.
• The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

Closing date: 23:59, Friday 9th January 2026
We are looking to conduct interviews for this position from w/c 26th January 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also be searching for similar roles such as: Digital Asset Management (DAM), Brand Asset Management, Creative Operations, Product Owner (PO), Digital Product Management (DPM).

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Training Manager

Immigration Law Practitioners’ Association (ILPA)

Location: Hybrid. Primarily remote with one weekly hub day in London. Working arrangements may change.

Salary: £33,000-£35,00

Hours: 35 hours/week

Contract: permanent

Closing date: 3 January 2026

ILPA is a charity and professional membership body working to improve immigration, asylum and nationality law. Our training programme is a core part of our work and one of our largest income streams. In 2024/25 we delivered 67 courses and conferences to more than 2,300 practitioners across the UK, supporting lawyers, caseworkers, advisers and organisations working with migrants.

We are recruiting a Training Manager to run this programme end to end. This is a hands-on role that requires strong organisation, confidence with digital platforms and the ability to work with experienced external tutors. The post holder will shape the training calendar with support from the Training Advisory Board and maintain ILPA’s reputation for high-quality, practitioner-led training.

Key Responsibilities

Programme planning and development

• Build and manage the annual and quarterly training schedule

• Work with the Training Committee to identify priorities and emerging issues

• Balance advanced and introductory content across immigration, asylum and nationality law

• Plan and support hybrid conferences and ensure high-demand sessions are scheduled in good time

Tutor and content management

• Recruit, contract and manage ILPA’s panel of external tutors

• Provide clear briefings and support tutors in producing accurate, up-to-date materials

• Facilitate the Training Advisory Board and ensure actions are followed up

• Ensure training content remains high quality and aligned with ILPA’s values

Event delivery

• Set up all events on Eventbrite, including pricing, discounts, communications and refunds

• Host online sessions and support hybrid delivery when required

• Troubleshoot logistical and technical issues on the day

Income, reporting and evaluation

• Monitor bookings, attendance, cancellations and income

• Produce monthly performance reports for the Chief Executive and Finance and Office Manager

• Maintain high participant satisfaction and take action where improvements are needed

Marketing and engagement

• Draft course descriptions, learning outcomes and promotional copy

• Promote events through ILPA’s weekly all-member update and other communication channels

• Respond to participant queries and ensure a reliable customer experience

Systems and administration

• Maintain accurate records, contracts, schedules and evaluation data

• Process tutor invoices and ensure they match delivery

• Ensure compliance with GDPR and internal policies

Person Specification

Essential

• Experience managing training or professional development programmes

• Strong organisational skills and confidence managing a busy schedule

• Clear communication skills and ability to work with senior practitioners

• Good commercial judgement and experience generating income

• Strong digital skills including Eventbrite and online meeting platforms

• Ability to work independently in a small charity team

• Ability to handle competing deadlines and resolve issues efficiently

Desirable

• Knowledge of immigration, asylum or nationality law

• Experience in a charity, membership body or legal-sector environment

• Experience commissioning or managing external tutors or contributors

To apply, you must submit all three of the following:

1. ILPA Application Form
    
2. ILPA Equalities Monitoring Form
    
3. CV
    

If you need the forms in an alternative format or require adjustments, contact Anthony Essien.

Deadline: 3 January 2026

Interviews: Weeks commencing 13 and 20 January 2026

Key info
Closing date: Sunday 25th January 2026 at 23:59. 

Annual salary: £42,400

Hours: 37.5 hours per week (full time)

Contract length: 3 years initially, with contract extension subject to funding

Location: UK based, mainly remote with occasional in person work

The role

TransActual is recruiting a Communications Lead to join our rapidly growing team. You’ll be working alongside our board and Senior Management team to develop and implement a communications strategy across all media channels that supports the accurate representation of TransActual’s work to the wider world and our mission to advocate, empower and inform.

We are looking for someone with strong interpersonal skills both in terms of understanding and responding to underlying questions in a sometimes hostile media environment, identifying the effective ways of proactively and reactively communicating about our advocacy goals, and working closely with our Policy Lead, Director of Operations and for Healthcare, staff team, board and volunteers to achieve that.

Your responsibilities will include, but not be limited to, the creation of a communications strategy, communications processes, protocols and standards, press releasing and liaison, and line management of our communications officer. You will be responsible for forward planning of communications where events are foreseeable and will also be required to enable rapid and sensitive response to unpredictable events and consequent media inquiries.

An in-depth understanding of trans people’s lived experiences and an ongoing commitment to bringing about positive change for all trans people in the UK is absolutely essential for this role. This understanding can come from your own lived experience. You will demonstrate a strong understanding of and commitment to equity, particularly in relation to race equity and disability equity.

We particularly welcome and encourage applications from trans people, Black People and People of Colour, neurodivergent people and disabled people.

The Digital Hub is a critical new initiative to strengthen collaboration, knowledge-sharing and access to resources involving many organisations. It aims to be a thriving community of key actors in the child poverty space in London. 

In its first launch phase at the start of 2026, the Hub will primarily target and engage London charities, including The Childhood Trust’s charity partner network.

This one-year role builds on the creation of the Digital Hub in 2025. This role is managing the implementation, testing and optimisation of the Hub in January and February 2026, before launching to an external test user group in March for a period of a month.

This role is critical to establishing the Hub’s purpose and value, and focusing on driving signs ups, engagement and re-engagement.

The role will be to oversee the resolution of any technical or user issues, especially in the first few months of the launch, supporting senior management in measuring and reporting the success of the Hub against set KPIs for the first year, ensuring content remains relevant to the needs of users, and beginning to embed the Hub as a core component of our wider Thrive Together programme of support, partnerships and collaboration.

The Project Manager will report to the Head of Communications and Marketing and work closely with several internal team members, as well as external stakeholders and be the primary contact for the digital agency responsible for developing the Hub. 

Applications close Monday 12th January 2026 at 11pm. 

Interviews will be held in person at The Childhood Trust Offices in Victoria, London late January / early February 2026.

We use Charity Jobs Anonymous Recruitment as part of our recruitment process.

Tandridge Learning Trust is expanding, and we now have a new and exciting position for a HR Manager to join our Central Services team. We are looking for a strategic and operational HR specialist to work collaboratively with our Trust Leaders to successfully deliver a HR Business Partnering service and embed our values driven, positive culture.
The successful candidate will combine excellent technical knowledge of relevant people management legislation and compliance alongside a forward-thinking approach to develop an effective people function which attracts and retains the very best people. We would expect you to develop effective HR systems and processes and drive strategic projects and priorities to support our ambitious vision for children and young people.
We are looking for an outstanding individual to direct and lead our established, committed and hard-working HR team to drive positive change and continuous improvement across our group of schools. You would be expected to provide trusted professional advice to senior leaders on all HR matters and to ensure best practice standards are met in line with educational policy, whilst embedding a consistent, positive culture at every level to impact staff development and employee engagement and satisfaction.
The ideal candidate will:
•
Have an unwavering determination to deliver excellent operational and strategic HR leadership across our multi academy trust
•
Demonstrate proven experience in managing complex HR casework and an understanding of people management processes, legislation and best practice
•
Be CIPD qualified (to Level 5) or have the comparative extensive HR operational and leadership experience at a strategic level
In return we can offer you:
•
The opportunity to lead on the development of HR practices and processes in a growing and ambitious multi academy trust
•
A professional mentor/buddy to support you throughout your first year
•
An established HR operational team, a strong local HR network and HR forum
•
Opportunities for professional growth and personal development
•
Membership of a generous Local Government Pension Scheme
•
A flexible working arrangement

Would you like to join an organisation that is striving for systemic change? We believe it is not enough to reform structures and systems which are foundationally discriminatory. We are calling for a complete overhaul, and for people with lived experience to lead that change.

Migration is one of the most hotly debated political topics with rapid policy changes shaping the lives of millions. We’re looking for a proactive and inspiring leader to join us as Interim Head of Policy and Communications.

In this vital role, you will champion our mission to create a just society for all migrants, ensuring those with lived experience are at the centre of our work and heard by policymakers and supporters alike. You will influence national policies, engage diverse stakeholders, from policymakers to grassroots groups, and build impactful communication campaigns.

Working closely with our CEO and as part of the Senior Leadership Team, you will help shape the strategic direction of our policy and communication efforts during this critical time.

The successful candidate will play a pivotal role in contributing to a vision for intersectional campaigns that call for systemic change, and for those with lived experience to lead the changes we need.

If you’re passionate about social justice, experienced in policy and advocacy, and a skilled communicator, we want to hear from you! 

As a lived experience and values-led organisation, and diverse team, we are looking for candidates with a:

• Commitment to upholding the rights of ALL migrants

• Real vision as to how this can be done in the current political, social and economic climate 

• A commitment to MRN's vision and values

The salary will be £43,817 per annum, pro-rata. In addition, MRN contributes up to 6% of salary to pensions. We are keen to have someone start in the role immediately.

Closing date for applications: 9am, 14 January 2026

Date for candidate interviews: 26 January 2026

Youth Marketing Lead
Salary: £54,600 per annum
Hours: Full time
Contract: 12-month FTC
Location: King’s Cross, London

Who are we?

Art Fund is the national fundraising charity for art. With over 142,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.

We work closely with a network of 900 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 140,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.

We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.

The role

Art Fund is seeking an experienced marketing and brand leader to start immediately, providing senior leadership and continuity for our youth-focused membership programmes, Student Art Pass and Teacher Art Pass, supporting the Head of Youth Programmes as we enter a busy year with the development and implementation of a new CRM (Salesforce).

As Youth Marketing Lead you’ll support a strategic marketing programme designed to connect a diverse new generation with UK museums and galleries. You’ll lead campaigns to drive both member acquisition and retention, developing creative concepts, digital & CRM marketing that inspires, deepens loyalty and delivers measurable ROI.

As a leading voice in the membership team, you’ll help drive the growth and evolution of the Teacher Art Pass and Student Art Pass, shaping future products and propositions — including our ambition to expand the pass to wider youth audiences.

You’ll also play a key leadership role across Art Fund — guiding a talented team, collaborating with colleagues across Digital, Programmes and Development, and contributing to major organisational projects including our CRM transformation.

The responsibilities of the role will flex over the contract period in line with organisational priorities and the availability of the Head of Youth Marketing. The postholder will take a lead on agreed areas of work, while ensuring that strategic oversight and continuity are maintained.

What you’ll do

• Support the growth, product development and marketing of the Student Art Pass and Teacher Art Pass, expanding their reach and relevance to a wider young people’s audience
• Deliver high-performing, multi-channel campaigns that drive recruitment, engagement and retention
• Build partnerships with Higher and Further Education institutions, youth organisations and student brands to expand awareness and reach
• Develop compelling benefits, programmes and experiences that connect young people with museums
• Play a key role in Art Fund’s CRM transformation — ensuring membership needs are captured
• Shape digital roadmaps for youth-focused products in collaboration with the Digital Experience team
• Lead, mentor and develop the youth marketing team as necessary, including freelancers and partners
• Build sustainable business models and manage budgets, reporting and forecasting

What you’ll bring

• Proven success delivering multi-channel campaigns for youth, student, membership or subscription audiences
• Experience leading product development or evolution, from insight gathering to proposition refinement, and contributing to long-term strategic planning that delivers sustainable audience and income growth
• Experience using data, insight and segmentation to drive marketing decisions and optimise customer journeys
• Strong understanding of CRM, lifecycle marketing and retention strategies
• Experience managing budgets, forecasting and building sustainable programme models
• Confident leadership skills with experience developing teams and managing agencies
• Excellent stakeholder management and partnership-building abilities
• Commitment to inclusive, authentic marketing that reflects the diversity of young people today

Key Employee Benefits

• Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
• Free National Art Pass (NAP) – for yourself and another person of your choice.
• Free Entry to Exhibitions
• Life Assurance – cover for up to three times your basic salary.
• Season Ticket Loan
• Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

Closing deadline: 23.59pm on Friday 9 January 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non-UK nationals will require current and valid permission to work in the UK.

Please note that any suspected use of AI in relation to answering sift questions will be marked down.

No agencies please.

We’re seeking an experienced charity leader to work with our partner charities, Lintel Trust in Scotland and Lifting Lives in England & Wales.  

As an experienced, motivated charity leader you will drive LHCPGs charitable aspirations through working with our partner charities, Lintel Trust in Scotland and Lifting Lives in England and Wales, so helping us deliver meaningful community benefit across the UK.  

In this central role, that will require some travel as you attend meetings in Edinburgh and Uxbridge offices, you will ensure governance, lead strategic development, build partnerships, and support and facilitate fundraising and operational activity, ensuring our charitable work continues to improve lives and places.  

What You’ll Do

• Lead governance, statutory compliance, and Trustee support across both Trusts.
• Work with Trustees to develop charity strategies, policies, and risk management frameworks.
• Support the grant-making and reporting processes, ensuring high-quality delivery.
• Build strong partnerships and represent the Trusts at events and sector forums.
• Drive fundraising and income generation to expand charitable impact.
• Oversee marketing, digital presence, and communications.
• Line manage the Charities Liaison Coordinator and foster a collaborative team culture. 

What You Need 

• Strong knowledge of charity regulation (OSCR and/or Charity Commission).
• Experience running or overseeing a charity and working with Trustees.
• Proven fundraising, grant assessment, and budget management experience.
• Excellent communication, report writing and relationship-building skills.
• Experience in marketing, events and digital content management.
• Understanding of social value, housing issues, and community-focused work.
• Desirable: public sector/housing experience and degree-level qualification. 

What we offer 

A highly competitive total reward package alongside salary to include:  

• Competitive salary and an exceptional pension contribution
• Car allowance of £5740 pa 
• £300 wellbeing allowance
• Discretionary annual bonus
• 34 days’ holiday plus bank holidays and birthday leave
• Private Medical Insurance & Health Cash Plan (post-probation)
• Flexible working including 10 “work from anywhere” days
• £1000 annual training budget, volunteering leave, and more

Apply now to help shape the future impact of LHCPG’s charitable partnerships and deliver lasting social value across communities. 

Please note: We reserve the right to close this posting early if a suitable candidate is found. 

Salary: £38,999 - £43,105

Contract: Permanent contract

Reports to: Head of Digital Fundraising, UK for UNHCR 

Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model with at least 1 day in the office per week)

Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams

JOB PURPOSE

We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR’s testing and optimisation strategy to improve conversion rates and user experience online, including our donation pages, virtual gift shop, website and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products.

The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees.

An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms – playing a key part in UNHCR’s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life.

You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams.

Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. Thanks to our UK supporters, UNHCR teams in over 130 countries can deliver humanitarian relief to families left with no one else to turn to. From rushing life-saving aid to civilians fleeing the frontlines of conflict, to ongoing support, such as education and healthcare, for families whose lives may remain in limbo for years. When it is safe to do so, UNHCR helps refugees return home voluntarily so they can rebuild their lives, homes and communities.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

Role Responsibilities  

• Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions.
• Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives.
• Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary.
• Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise.
• Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions.
• Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation.
• Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour.
• Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results.
• Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly.
• Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field.
• Share creative and insights with UK colleagues, global teams, and HQ.
• Participate in training seminars, workshops, and skill shares where applicable. 

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

Personal Attributes and Experience

Essential Experience

• Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector.
• Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. 
• Experience of using digital channels for lead acquisition and conversion to grow income.
• Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic.
• Experience of working with external agencies and suppliers.

Essential Skills/Knowledge

• Experience of using Google Analytics or other web behavioural analytics tools.
• Experience with experimentation tools like Optimisely or similar.
• Strong project management and stakeholder management experience.
• Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences.
• Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy.
• Proven proficiency with design principles and tools (Canva/Adobe suite).
• Able to demonstrate flexibility and do what it takes to get the job done.
• Understanding of HTML and other coding languages.
• Able to juggle and prioritise multiple tasks and meeting programme deadlines.
• Strong presentation, communication (written and verbal) and interpersonal skills.
• Excellent stakeholder and relationship management.
• An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication.

 Desirable Skills/Experience

• An understanding of digital fundraising practices and principles
• Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement
• Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous).
• Knowledge or experience working with Salesforce (or similar CRM platform).
• Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms).
• Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.

We are also open to flexibility in many ways, including flexible hours. Please don’t be afraid to speak to us about this during initial conversations, so we can explore what’s possible.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ annual leave per annum plus 8 bank holidays (pro-rata for part-time working).
• ‘WeCare’ Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more.
• Hybrid home-working model with dedicated Team Days in the office.
• Toothfairy dental app.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme.
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set-up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.
• Financial wellbeing support.

Development

• Comprehensive training and continuing development opportunities.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.

Closing date: Sunday, 18 January 2026

Shortlisted candidates will be invited to attend a virtual interview in the week of 26 January 2026.

Please contact us if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. We will make every effort to respond to your request for assistance as soon as possible.

 United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Your role

We are seeking a Digital Communication & Events Coordinator to support Design for Good’s programmes and initiatives. You will bring energy, ownership, and initiative to strengthen existing work and deliver new activities, working closely with our Communications & PR lead, programme staff, and senior management to execute our digital communications and events strategy.

The working environment is informal, multilingual, team-oriented, and encourages individual input, learning, and an entrepreneurial mindset. You will have the opportunity to showcase our international scope, activate a global network, and support the delivery of impact-driven programmes to improve life through design. This role reports to the Managing Director of Design for Good.

Key requirements

• 3+ years’ experience in Business, Communications, Marketing, Design, or a related field, with a strong interest in digital communications and events.

• Excellent written and spoken English; additional languages a plus.

• Highly organised, detail-oriented, able to structure, prioritise, and meet deadlines consistently.

• Comfortable working independently in a remote, international team.

• Able to manage multiple priorities and support planning and coordination of digital and in-person events.

• Creative and confident using design skills for social content, presentations, and basic animations (a strong plus).

• Proactive, with strong ownership, follow-through, and a practical “can-do” mindset.

• Curious and people-oriented, motivated to build and nurture relationships across partners, volunteers, and collaborators.

• Passion for social and environmental impact; non-profit experience is a plus.

Key responsibilities

Digital Communications & Social Media

• Support development and execution of social media strategies to expand reach and impact.

• Schedule, publish, and manage content across social and email channels.

• Create social media assets (graphics, animations, reels, videos).

• Monitor, analyse, and report monthly on performance.

• Ensure consistency across all digital communication channels.

• Support creation of the Annual Review, including content coordination and internal reviews.

• Develop and adapt presentations for partners, funders, events, and internal use.

• Prepare briefings and communication materials for stakeholders and events.

Website Development & Maintenance

• Manage website content via CMS (Squarespace experience a plus).

• Gather, create, and post relevant content.

• Analyse and report key platform metrics monthly.

Online and In-person Events

• Support planning and delivery of webinars, Q&A sessions, and other online events.

• Moderate live chats and Q&A sessions, including Slack and Teams.

• Upload and manage event recordings on YouTube.

• Assist coordination of in-person events, including the annual global gathering and CDO roundtables.

Preferred skills and qualifications

• Ability to translate complex topics into clear, engaging content.

• Experience supporting events beyond logistics, including participant engagement and follow-up.

• Interest in ethical, person-first, inclusive storytelling across cultures and regions.

• Confidence experimenting with new digital formats (carousels, short videos, interactive presentations).

• Experience working with volunteers, pro bono partners, or multi-stakeholder collaborations.

• Exposure to or experience in international culture, creativity, or sustainability initiatives.

• Comfortable using engagement metrics to improve communications.

• Proactive, accountable, and able to follow through on commitments.

• Ensure all communications reflect Design for Good’s tone, values, and visual identity.

Race Against Dementia is a global charity founded by three-time Formula 1 World Champion Sir Jackie Stewart OBE to find preventions, treatments and cures for dementia – faster.

We fund and support pioneering early-career scientists around the world, giving them the tools, mentoring and Formula 1-inspired mindset to accelerate breakthroughs. From the UK to the USA, Australia to South Africa, our researchers are rethinking how dementia research is done – applying data science, AI and engineering to neuroscience in bold, collaborative ways.

This role sits within Race Against Dementia’s small, dynamic Fundraising and Marketing team, which raises income in the UK from individuals, major donors, trusts and foundations, and community fundraisers. The team works closely together to build awareness, inspire support, and deliver exceptional experiences for our donors and supporters.

Purpose of the Role

The Fundraising Officer plays a key role in delivering Race Against Dementia’s fundraising and marketing activity, helping to grow income and strengthen supporter relationships. The role combines operational excellence with creativity: managing systems, data and platforms to ensure effective delivery, while producing engaging content and stories that inspire action.

Duties and Responsibilities

Marketing and Communications

• Manage incoming communications to the fundraising team, ensuring timely, professional responses
• Maintain the CRM with up to date and accurate supporter information, and act as organisational lead on CRM best practice and management
• Set up dashboards and reporting systems in the CRM to monitor donor behaviours and patterns Provide regular updates and reports to the fundraising team on supporter behaviours, channel performance, trends etc. to inform strategy

Fundraiser communications and events

• Act as first point of contact for individuals and organisations fundraising for the charity
• Record and track all fundraising events and activities, implementing communication plans to welcome, support, and thank participants
• Work with the Public Fundraising and Marketing Lead to build digital and automated onboarding and stewardship journeys for community fundraisers
• Oversee the delivery of excellent stewardship for community fundraisers through responsive support, proactive communication and effective use of automated journeys to enhance their experience and results
• Build strategies to maximise fundraiser income, including targets, incentives etc.
• Lead on the planning and execution of fundraising engagement events, optimising the on-site experience and income generation potential.
• Support and coordinate fundraising volunteers for key engagement events, building a stewardship programme across the year

Fundraising Operations

• Manage our major fundraising platforms (e.g. Just Giving) to ensure data accuracy and compliance
• Support the management of our legacy and in memory donations, delivering thoughtful and sensitive  supporter communications
• Work with the Finance Manager on monthly direct debits and income reconciliation.
• Undertake research to identify new supporter, donor, trust/foundation and HNW prospects aligned with our mission

Logistics and Administration

• Maintain records of fundraising materials and merchandise, reordering stock as needed.
• Oversee the relationship with the fulfilment house to ensure smooth delivery of goods and supporter packs
• Track and manage auction items and raffle prizes, monitoring usage and income
• Support the delivery of key Race Against Dementia events, providing logistical support and ensuring excellent supporter experiences
• Maintain team calendars, campaign planners, and shared resources to support smooth team operations

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is recruiting for the position of ‘Digital Product Specialist’ on a permanent, full-time basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

Job Purpose:

• Manage the digital assets of Islamic Relief UK, particularly the website, ensuring that it operates in an optimal manner.
• Manage the development, evolution and/or integration of digital assets, e.g. digital giving platforms and digital events management systems.
• Ensure all development projects have well considered user interfaces and provide an optimal user experience.
• Provide the Digital Marketing team support with technical SEO, email marketing, and tracking/reporting across key digital marketing platforms.

The successful candidate must have:

• Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
• Experience of managing web development projects
• Experience of working with internal clients and diverse teams
• Experience of delivering with a marketing budget and using resources effectively to successfully balance creative aspirations with limited financial and other resources
• An academic qualification at degree level or equivalent experience/qualification in a digital/developer related field
• A comprehensive knowledge of CMSs, preferably WordPress
• Working knowledge of PHP, HTML, CSS, SQL and JavaScript and version controlling with Git
• Experienced in interpreting data from Google Analytics, Google Search Console and other analytic platforms
• In-depth understanding of UX and UI in the context of web design
• Knowledge and understanding of implementing technical SEO
• Commercially aware, with good understanding of budget management
• Ability to communicate technical information and requirements to non-technical management and internal stakeholders
• Experienced in working from wireframes and written design briefs to build mobile responsive solutions
• An aptitude for managing short-term projects effectively
• An understanding of marketing trends and the charity market

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. Therefore, we may close the advert sooner than the advertised date.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

Job Profile

Reporting to the Managing Director, you will lead on the recruitment, retention, and value growth of Afghanaid’s supporter base by directing and implementing communications, fundraising and engagement strategies, aligned with broader organisation goals. Designing and managing a tight budget, you will direct the Communication and Giving unit to maximise their success.

You will provide strategic and supervisory oversight of fundraising income from individual giving, regular giving, major donors, trusts and foundations, corporates, community and student fundraising and events, managing annual fundraising appeals and driving organisational unrestricted income growth. 

You will lead on communications for Afghanaid, overseeing print, digital, and paid marketing activities and the growth of communications channels. You will execute Afghanaid’s organisational brand strategy which ensures the integrity of the brand and maximises awareness. You will manage all public relations including crisis communications, as well as the growth of strategic media placements and high profile relationships. You will drive the success of organisational impact storytelling and communications for both internal and external stakeholders. As a member of the executive department, you will collaborate and synergise with other departments to promote organisational success.

Key Responsibilities:

• Drive organisational strategy, culture and cross-department collaboration to advance Afghanaid’s mission and objectives.

• Lead development and delivery of Communications, Engagement and Fundraising strategies and work plans.

• Line manage and develop a high-performing team, including staff, volunteers and interns.

• Build and maintain relationships with consultants, agencies and pro bono partners.

• Oversee budgets, reporting and data-driven performance management to ensure efficiency and impact.

• Promote a positive and cohesive London team environment, coordinating hybrid working, inductions and HR support.

• Oversee public fundraising strategy across multiple income streams.

• Lead design and delivery of internal and external appeals, campaigns and donor stewardship.

• Identify new funding opportunities, partnerships and innovation in engagement.

• Oversee the full range of Afghanaid’s event portfolio, and attend relevant events to represent Afghanaid;

• Ensure effective CRM management, data integrity and financial reconciliation.

• Serve as brand guardian, ensuring consistency and evolution of Afghanaid’s identity.

• Oversee creation and execution of integrated communications and marketing plans.

• Direct production of engaging digital and print content, including newsletters, social media, and fundraising collateral.

• Manage website optimisation, SEO and analytics to drive engagement and conversions.

• Lead innovation in digital marketing, email campaigns and supporter journeys.

• Advise leadership on reputation management and crisis communications.

• Develop media policies and act as spokesperson when required.

• Manage proactive and reactive media relations, building relationships with journalists, influencers and advocates.

• Promote Afghanaid’s thought leadership through strategic storytelling and public commentary.

• Commission and direct multimedia content to strengthen organisational storytelling.

• Lead content planning, production and performance analysis.

• Champion participatory storytelling approaches and creative innovation.

Undertake any other duties as and when required by the line director.

PERSON SPECIFICATION

You will be an experienced and dynamic communicator with significant demonstrable experience in fundraising and/or communications at a senior level, coupled with an awareness and up to date knowledge and experience of the tools that would maximise the success of our communications and fundraising activities. In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable development and high performance, and the ability to role-model a culture of equality, diversity and inclusion.

Education/ Training

Master’s Degree in communications, marketing, public fundraising or another relevant field (or at least 5-years’ experience).

Work Experience

• At least 5 years of progressively responsible experience in fundraising, supporter engagement or communications, with at least 2 years’ experience directly managing staff.

• Experience developing and leading integrated multi-channel and multi-stakeholder communications, engagement and/or fundraising strategies.

• Experience in growing audiences, engagement and/or income streams.

• Experience communicating about and/or fundraising for and/or maintaining engagement with Afghanistan or a similar context.

• Experience using KPIs and data to make data-driven decisions to improve efficacy and efficiency.

• Experience managing and monitoring a tight budget.

• Experience conceptualising, producing and commissioning multimedia content, from marketing and fundraising collateral to audiovisual content.

• Experience running full-funnel, multi-channel marketing strategies including paid advertising.

• Understanding of risks associated with communications, public fundraising, and NGO operating contexts, and experience in mitigating those risks.

• Experience supervising, organising, motivating and developing staff.

• In depth knowledge of trends in storytelling, brand, PR, marketing and fundraising.

Professional Skills, Competencies, Values and Attitudes

Afghanaid’s core values are creativity, fairness and honesty. Our staff is passionate about and proud of Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Specifically, the holder of this position should also demonstrate the following:

Essential

• Fluent in spoken and written English. 

• Track record of increasing audiences, fundraising totals and engagement metrics from multiple different sources, with a strong business development mindset.

• Experience securing five or six figure gifts from funders;

• Solutions and results orientated; energised by thinking outside the box, and by finding and pursuing novel or innovative approaches and solutions.

• Experience using Salesforce CRM and Marketing Cloud

• Skilled at spotting and prioritising opportunities and synergies, and effective in securing wide-ranging forms of engagement and partnership.

• Excellent listening, speaking and writing skills; strong capabilities of persuasion and a proven track record of uniting people around a common goal.

• Multimedia skills, with knowledge, experience and enthusiasm in driving digital innovation.

• Highly organised with strong leadership and project management skills, able to collaboratively manage competing priorities with senior and junior colleagues.

• Demonstrably skilled brand custodian, able to mitigate risks, anticipate and capitalise upon opportunities, and strengthen reputation.

• Capable of working independently as well as collaboratively, both in leading a team and as part of the team.

• Passionate about driving change, and inspiring individuals and groups to support a cause to deliver that change.

Desirable

• Experience working within an international development or humanitarian context, particularly with causes related to Afghanistan

• Strategic understanding of UK and global fundraising landscapes and emerging giving trends.

• Proven ability to represent an organisation publicly with confidence, professionalism and credibility.

• Experience guiding senior leaders or trustees on media, communications and reputational matters.

• Skilled in crisis communications and reputation management.

• Understanding of inclusive and ethical storytelling practices, with sensitivity to safeguarding considerations.

• Experience developing high-value corporate or media partnerships.

• Comfortable working in a fast-moving, resource-limited environment and adapting to changing external circumstances.

The Organisation

Afghanaid is a British humanitarian and development organisation. For over forty years, our dedicated personnel have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. We are headquartered in Kabul, and operate provincial and district offices across Afghanistan, as well as a Marketing and Fundraising office in London. We employ around 500 personnel, 97% of whom are Afghans.

Other Information

Afghanaid’s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Our remuneration and benefits package is competitive with other similar organisations. 

This position presents an excellent opportunity for someone who has the ambition and determination to move up in their career.