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Day Opportunities Senior Manager
Are you ready to lead a service where people come first?
At London Ability, we believe that everyone should have the opportunity to live a full and valued life, with meaningful experiences, real choices and the right support to achieve their potential. We work in partnership with the people we support, recognising strengths, encouraging independence and always putting our clients at the heart of what we do.
Our strapline, “It’s what you can do that matters.” is more than just words on page, it’s the belief that underpins everything we do, and reflected in our values and the way we work.
Over the last 40 years, we have provided services and support for adults with Learning Disabilities, Autism and additional physical and sensory disabilities, working alongside our clients to create meaningful opportunities, encourage independence and recognise everyone’s strengths and potential.
We’re equally committed to creating a great place to work and in 2024, London Ability received national recognition from Investor in People as one of the UK’s Top 20 Employers.
We’re now looking for a passionate, positive, values-driven Day Opportunities Manager to lead one of our community-based services and help shape the next chapter of our journey.
What Makes Us Different:
Clients are at the heart of everything we do
We work to ensure that our clients are at the heart of every decision we make, with their voices helping to shape the services and opportunities we provide.
Monday to Friday working
Enjoy a healthy work-life balance with no regular evenings or weekends.
Supportive leadership
Be part of an experienced, welcoming organisation where collaboration and mutual support are valued.
Lead an established and respected service
Build on strong foundations, supporting the continued development of a well-regarded service while helping to shape its future.
A great place to work
Benefit from an Employee Assistance Programme, staff recognition awards, subsidised meals, birthday leave and our Christmas shutdown.
Well-connected location
Based in East London, with on-site parking available and excellent transport links via Leyton and Stratford.
Competitive salary and benefits
Recognising the responsibility and impact of your leadership role.
What You’ll Be Doing
As Day Opportunities Manager, you will be responsible for the day-to-day operation and management of our service, ensuring that the people we support receive high-quality, meaningful and personalised opportunities.You will lead and develop a committed team, foster a positive and inclusive culture, and ensure the service continues to evolve and grow.
As a senior manager, you will also contribute to the wider success of the organisation and provide support and deputise for colleagues when required.
What We’re Looking For
We’re looking for someone who genuinely lives our values and can inspire others to do the same.
You’ll bring:
• A passion for supporting people to live full and meaningful lives.
• Previous leadership or management experience working with adults with disabilities in day opportunities or a similar setting.
• The ability to lead, motivate and develop a dedicated team.
• Strong organisational and administrative skills.
• A proactive, positive and solution-focused approach.
• The confidence to build positive relationships with the people we support, their families and professionals.
• Knowledge of relevant legislation, safeguarding and quality standards.
Why This Role Stands Out
• Join an organisation where values aren’t just words — they shape everyday practice.
• Be genuinely supported by an experienced, welcoming and collaborative management team.
• Help create services, activities and opportunities that empower adults with disabilities to thrive and develop skills.
• Play a leading role in the future of an organisation that has been making a difference for over four decades.
Location: East London
Hours: Monday to Friday
Salary: £49,000
Closing Date: 10 July
If you’re an inspiring leader who believes that great services are built through partnership, respect and empowerment we’d love to hear from you.
Get in touch if you'd like an informal conversation about the role with our CEO, Helen Gore.
Empowering people with disabilities to reach their potential. It's what you can do that matters.
The client requests no contact from agencies or media sales.
We’re looking for an ambitious and commercially minded Senior Commercial Manager to lead income-generating events, partnerships and activations across some of London’s most exciting South Bank locations, including Oxo Tower Wharf, Gabriels Wharf, part of the south bank walkway and our corporate conference centre. This is a fantastic opportunity to shape a vibrant commercial offer, grow sustainable income, and lead a high-performing team delivering exceptional experiences for businesses, brands and visitors alike. This is a 12-month maternity cover role.
As our Senior Commercial Manager you will:
- Lead commercial events, partnerships and brand activations in a world-class riverside setting
- Drive sustainable income growth while balancing commercial success with community impact
- Manage and develop a talented events team in a fast-paced, customer-focused environment
To be successful you will need to demonstrate the following:
- Experience in sales, negotiation and building commercial relationships
- Minimum 2-3 years’ experience of managing teams and embedding a performance culture
- Customer facing commercial experience ideally in the hospitality/service/event management sector
- Breadth of commercial knowledge events, conferencing, advertising, commercial brand activations
About Coin Street Community Builders
We provide the opportunities and spaces for people to lead their own change.
Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality spaces to live, work and play on the land that we own.
We promote enterprise, creativity, and lifelong learning whether that is through providing employment, volunteering opportunities, nurturing enterprise, or delivering programmes and activities. We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.
From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.
Contract
12-month fixed term contract, 35 hours per week (Monday-Friday)
Salary
£53,000 per annum
Extras
- Equivalent of 27 days annual leave (excluding Bank holidays), pro rata for part-time staff.
- 8% contributory pension scheme (5% employer contribution and 3% employee contribution).
- Health and wellbeing support, including online mental health therapy sessions.
- Free gym membership at Colombo, annual flu jabs.
- Commitment to training and development.
To Apply
To apply for the role, please click the following link to be redirected to our Recruitment Portal.
Closing Date
Please submit your application by midnight on Sunday, 21 June 2026
Successful candidates will be required to undertake a Standard DBS check.
As an organisation, we are passionate about creating an inspirational neighbourhood - powered by social enterprise.



The client requests no contact from agencies or media sales.
Please note, this is a 12 Month Fixed-Term position.
Working closely with the Philanthropy Managers, and the Trust Lead, you will lead the teams to secure, and grow, vital funding from philanthropic and trust sources to support the welfare of dogs and cats across the UK and internationally. The role currently leads a team of 7, which will continue to develop over the coming years.
The postholder will drive forward the Philanthropy & Trusts strategy as well as oversee KPI development and measurement, and budgets for the teams. The role is also responsible for growing the prospect and donor pools for both Philanthropy & Trusts and ensuring that the team’s donor development plans reflect best practice in cultivation, solicitation and stewardship.
The post will work closely with colleagues across the organisation, but in particular with the Head of Philanthropy, Partnerships & Commercial, the Senior Corporate & Commercial Partnerships Manager, the Senior Fundraising Operations Manager and the Special Events & Stewardship Manager, to collaborate on joint projects and ensure contacts are shared to maximise all opportunities.
This is an exciting opportunity to further develop an already successful team and make a real difference to the cause of animal welfare.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.'
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 25th June 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): First Round Interviews: 30th June, 1st, & 2nd July 2026; Second Round Interviews: w/c 6th July 2026
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Job Title: Commercial Partnership Manager
Location(s): Home-based with attendance at AdviceUK office in London and at meetings as required.
London office: AdviceUK, 83 Victoria Street, London, SW1H 0HW
Status: Fixed term for two years (potential to become permanent)
Reporting to: Head of Membership and Services
Responsible for: n/a
Pay range: £42,000 to £47,000 full time equivalent. £33,600 to £37,600 actual salary, dependant on experience.
Working hours: 28 hours per week within normal operating hours (35 hours full time equivalent). Normal operating hours are 8.00am - 6.30pm, Monday – Friday. Lunch and other breaks are unpaid.
Special conditions: Some evening and weekend work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required which may entail some overnight stays.
We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. If you require any accessibility support or reasonable adjustments during the recruitment process, please let us know.
JOB PURPOSE
The postholder is responsible for securing, managing, and growing commercial partnerships with organisations that support AdviceUK’s mission, values and strategic priorities. These partnerships should significantly increase AdviceUK’s commercial income, extend AdviceUK’s reach, and achieve measurable social impact. The postholder will ensure that commercial partnerships both comply with relevant legal and regulatory requirements and contribute positively to AdviceUK’s reputation and influence.
KEY TASKS AND RESPONSIBILITIES
1. Partnership development
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Identify, research, and secure new commercial and corporate partnership opportunities aligned with AdviceUK’s strategic and income generation priorities.
- Develop compelling partnership propositions, including sponsorships, strategic alliances, product/service developments, cause‑related marketing, corporate social responsibility, and other commercial collaborations.
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Identify and develop new products and services that benefit members, grow income, and support member recruitment and retention.
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Shape new products and services with user and sector insight, applying structured approaches to testing, evaluation and scaling. Ensure that pricing, return on investment and other financial modelling is completed to demonstrate how new products or services deliver agreed objectives.
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Bring external market insight into AdviceUK’s strategic planning and decision making, ensuring that commercial partnership propositions are clearly differentiated in the markets they are targeting.
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Work with the Head of Membership and Services, other colleagues at AdviceUK, and AdviceUK’s existing commercial partners to develop a commercial partnership strategy, business plan and pipeline.
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Lead negotiations and contract discussions in partnership with the Head of Membership and Services, Finance and where relevant, AdviceUK commercial partners and subsidiaries.
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Ensure all partnerships align with the charity’s mission, values and ethical standards.
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Carry out appropriate due diligence and risk assessments on commercial partners
2. Partnership management and growth
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Act as the primary relationship manager for AdviceUK’s current commercial partners and subsidiaries to ensure they feel valued, informed, and engaged throughout the partnership lifecycle.
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Maximise the value of established partnerships through renewals, extensions, upselling opportunities, and agreed new income generation activity. Support cross‑team collaboration and knowledge sharing.
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Identify opportunities for innovation and growth within AdviceUK’s commercial partnerships portfolio.
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Support the communication of impact to partners, including reporting on outcomes enabled by their support.
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Represent AdviceUK at events, conferences and networks relevant to the commercial partnerships portfolio.
3. Income generation and performance
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Ensure all partnerships deliver against agreed financial and non‑financial objectives. Contribute to departmental budgeting and forecasting.
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Monitor partnership performance and provide accurate reporting on partnership income, engagement, and impact.
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Contribute to the ongoing review of existing commercial partnerships and service level agreements, making recommendations for change as required.
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Share learning, insight, and good practice to continually improve commercial partnership approaches.
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Ensure compliance with Charity Commission and Companies House guidance, relevant fundraising regulations, and internal governance policies.
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Work closely with AdviceUK colleagues to deliver integrated partnership activities.
4. Data and evidence
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Support the delivery of performance reports as required to evidence the extent to which commercial partnerships are achieving required KPIs.
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Work with colleagues to ensure that partnership datasets are accurate, timely and support decision making.
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Ensure any partnership activity that requires data sharing adheres to data protection and cybersecurity requirements.
5. General responsibilities
- Ensure you effectively communicate AdviceUK’s vision, mission and objectives to staff, members and external stakeholders.
- Ensure you demonstrate AdviceUK’s values and behaviours in all aspects of your work.
- Build and maintain positive relationships with key stakeholders including staff, trustees, members, partners and suppliers.
- With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training.
- Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels; and, where possible, attending member and other relevant events. With the agreement of your line manager, ensure you make time to speak to members and visit their services.
- Adhere at all times to AdviceUK’s policies and procedures.
- Carry out any reasonable duties compatible with the post assigned by the Head of Membership and Services.
Our purpose is to improve the lives of people in need of advice. We do this by supporting our members, so it is easier for them to help their clients.
The client requests no contact from agencies or media sales.
Hours: 37.5 hours per week
Location: London, UK (Hybrid – 50% office attendance)
Summary Purpose - what you will be achieving:
The Policy Directorate brings together the Academy’s policy, analysis and external affairs functions to address major science and health policy issues in the UK and internationally. The Directorate works as a single, coordinated team, focusing resources on priority areas, applying strategic approaches, generating high‑quality evidence and insights, and engaging effectively with government, stakeholders and partners to inform decision‑making and influence policy.
You will work in the Academy’s new Analysis Function, which ensures that policy development, external engagement, and rapid response work are consistently underpinned by high‑quality analytical insight. Reporting to the Head of Policy Analysis, you will lead activities in a team that spans qualitative and quantitative methods, evidence synthesis, horizon scanning, policy modelling and evaluation.
You will work within the Policy Directorate (including the Policy Development and External Affairs functions) to improve the quality and impact of policy recommendations, and ensure decision-makers can rely on timely, trusted analysis.
About the role - what you will be doing:
1. Provide expert advice and guidance in support of policy analysis
- Work with the Head of Policy Analysis to develop the Analysis Function’s strategy, operating model, standards, governance and ways of working.
- Work with Policy Managers to agree strategies for evidence gathering in support of policy priorities.
- Advise on risks, uncertainties, and the implications of emerging scientific and technological trends as they pertain to the conduct of medical sciences and the health service.
2. Lead the Policy Directorate’s ‘rapid response’ function
- Lead the process of developing rapid responses to emerging policy opportunities.
- Oversee horizon scanning activities to ensure opportunities for rapid response are identified and planned for at early stages.
- Work with the Policy Directorate to agree, manage and quality assure rapid response projects.
- Where rapid response work has been commissioned by external organisations (e.g. government, arm’s length bodies), ensure their project needs are defined and addressed.
- Ensure rapid response outputs are underpinned by high‑quality analysis.
3. Project manage analytical activities
- Lead the Academy’s policy analysis projects, determining the best methodological approaches to gathering evidence that will inform policy development and external affairs.
- Manage the design and delivery of evidence syntheses, horizon scanning, modelling, impact assessments, stakeholder insight analysis, and evaluation.
- Lead colleagues in the Analysis Function to coordinate project planning and evidence-gathering activities.
- Support the Analysis Function with commissioning external analysis where appropriate.
- Regularly report on project progress, risks and issues to the Head of Policy Analysis.
4. Build analytical partnerships and external credibility
- Engage with analytical teams across government (e.g., DHSC, NHS England, UKRI, ONS), the charity sector, research funders and national academies.
- Engage with academic experts, methodologists, research networks and data holders to strengthen analytical depth.
- Represent the Academy in analytical or evidence‑focused fora.
- Work with the External Affairs team to support external activities.
Requirements
Essential
- Extensive experience working in analytical or evidence functions.
- Expertise in a range of analytical methods, such as: evidence synthesis, horizon scanning, behavioural insights, data analysis, evaluation, modelling, or forecasting.
- Experience in ensuring analytical quality assurance and establishing or applying analytical standards.
- Proven ability to engage with and communicate complex analytical findings clearly for non‑technical system partners, including government and sector representatives.
- Experience with working at pace and managing a range of projects.
- Good understanding of the UK science, research and health policy landscape and how evidence informs decision-making.
Desirable
- Previous work in a science, health, research or public policy environment (e.g., government, national academy, think tank, research funder).
- Experience with managing budgets and commissioning research.
Benefits
We provide our staff with a comprehensive benefits package outlined as follows:
Competitive rewards
- Generous pension scheme with flexible contributions – we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%).
- Life assurance at three times your salary.
Work-life Balance
- Hybrid and agile working. 50% office attendance.
- 26 days annual leave, plus Christmas closure days and bank holidays.
- Buying and selling leave.
- Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period).
Wellbeing and Development
- Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing.
- Support through tailored learning and development.
Additional Benefits
- A range of enhanced benefits become available once you’ve completed your probation period.
For more information and to apply, please visit our careers portal.
Closing date: 9:00am on Monday 6 July 2026.
Interviews will likely be held w/c 20 July 2026.
The Elizabeth Landmark is seeking a Fundraising Campaign Manager to help shape and deliver fundraising for an ambitious cultural project in Northumberland. This is a rare opportunity to play a central role in building the campaign behind a major new landscape sculpture created in honour of Queen Elizabeth II.
The Elizabeth Landmark will be a 55-metre public artwork at Cold Law, designed by Simon Hitchens and rooted in the landscape, heritage and industrial history of the site. Works have already started on site, and the project is now moving into a more focused phase of fundraising, donor engagement and partnership development.
We are looking for an experienced fundraiser who can bring strategic thinking, structure and momentum to the campaign. Working closely with the Trustees and Curator, you will help develop and deliver the fundraising strategy, build relationships with major donors and partners, and put in place the systems and stewardship needed to support a project of this scale. The role will suit someone confident operating at a senior level, comfortable working with Trustees, and motivated by the opportunity to help realise an ambitious public project.
This is a part-time opportunity, and we welcome applications both from individuals seeking employment and from freelance fundraising consultants. The role is hybrid, with flexible working considered and periodic presence at Ray Demesne required for site familiarisation, meetings and donor activity.
To create a lasting public landmark in Northumberland honouring Queen Elizabeth II and celebrating the Commonwealth.
The client requests no contact from agencies or media sales.
Freshwater Habitats Trust is the UK’s leading charity for all freshwaters. We are an evidence-led conservation organisation working to protect freshwater wildlife through practical, innovative and scientifically robust conservation projects across the UK and Europe.
This is an exciting opportunity to join the Freshwater Habitats Trust’s New Forest team, delivering practical, landscape‑scale freshwater conservation projects across the National Park.
The role will focus on identifying, developing and delivering habitat creation and restoration projects to improve freshwater biodiversity at a catchment scale. This will include undertaking catchment walkover surveys to identify issues and opportunities, and working closely with landowners, technical specialists and a wide range of stakeholders to design and implement effective interventions—including habitat creation, restoration and nutrient management.
The postholder will lead on developing project work plans, securing necessary consents and licences, and managing contractors through delivery. Alongside this, the role will involve full project and financial management responsibilities, including budget oversight, reporting against targets, and liaising with funders.
Strong stakeholder engagement is key, with the role also representing the Trust at meetings and contributing to partnerships across the New Forest. This is a varied role combining practical conservation delivery with project leadership, offering the chance to make a meaningful impact on freshwater environments.
Freshwater is our passion. Together, we can make a difference for wildlife.



The client requests no contact from agencies or media sales.
Calibre Audio is a national charity providing accessible audiobooks to people who are unable to read print due to visual impairment, dyslexia, or other conditions. Through a digital-first service and diverse library, the charity enables children and adults to experience the joy and lifelong benefits of reading, while increasingly delivering impact across literacy, education, wellbeing and social inclusion.
Fundraising at Calibre Audio is entering an exciting new phase of development. The charity has recently appointed its first Director of Fundraising & Communications, bringing fundraising, communications and brand together under a newly created leadership role. With a refreshed organisational narrative, ambitious plans for growth and a renewed focus on increasing income and profile, fundraising is becoming an increasingly important driver of Calibre Audio’s future impact.
Trusts and foundations are a key part of this growth strategy. Historically, income has been generated through a combination of loyal funders and a high volume of smaller grants. The organisation is now seeking to build a more strategic trusts programme focused on stronger stewardship, deeper funder relationships, larger grants and long-term partnerships. There is significant untapped potential, including opportunities to re-engage previous funders, develop new relationships and secure support for a range of compelling programmes spanning literacy, education, disability, wellbeing and community impact.
The Senior Trusts Fundraiser will lead this work, partnering closely with the Director to shape and deliver the next phase of trusts fundraising at Calibre Audio. This is a role with genuine scope to influence strategy, develop new opportunities and make a visible contribution to organisational growth. It would suit an ambitious trusts fundraiser who enjoys relationship building as much as writing applications and is motivated by the opportunity to help build something.
As Senior Trusts Fundraiser, you will:
- Develop and implement a strategic trusts and foundations fundraising programme aligned with organisational priorities
- Identify, research and cultivate new funding opportunities, with a focus on larger and multi-year grants
- Build and manage a strong pipeline of prospective trusts and foundations
- Develop compelling, high-quality funding applications, proposals and report
- Secure significant income from a portfolio of trusts and foundations
- Build and strengthen long-term relationships with funders through excellent stewardship and engagement
- Reactivate and develop relationships with previous funders and supporters
- Work closely with colleagues across the organisation to gather impact data and develop compelling cases for support
- Act as a key ambassador for Calibre Audio with funders and external stakeholders
Essential skills and experience:
- Proven track record of securing five-figure grants from trusts and foundations
- Strong relationship-building and stakeholder engagement skills
- Excellent written communication skills, with the ability to develop persuasive and compelling funding applications
- Strong prospect research and pipeline development skills
- Experience identifying, developing and securing new funding opportunities
- Excellent verbal communication skills and confidence engaging with external stakeholders
- A proactive and entrepreneurial approach, with the ability to spot opportunities and drive activity forward
- Strong organisational skills and the ability to manage multiple priorities and deadlines
Desirable, but not essential:
- Experience securing six-figure and/or multi-year grants
- Knowledge of the disability, literacy, education or wellbeing sectors
- Experience using Beacon CRM
- Experience contributing to fundraising strategy
Calibre Audio are also keen to hear from ambitious early-career fundraisers. Whilst a track record of securing trusts funding is essential, we are more interested in your potential, approach and attributes than the size of grants you have secured to date. If you bring strong relationship-building skills, initiative and an entrepreneurial mindset, this role offers an exceptional opportunity to work closely with an experienced fundraising leader, benefit from coaching and mentoring, and play a key role in shaping a growing trusts programme.
Employee benefits include
- 30 days annual leave plus bank holidays and an additional Calibre Christmas closure day
- Matched pension contributions up to 5% of salary
- Medical Cash Plan (Hive Insurance Bronze Package)
- Life Assurance cover of 2 x salary
- Employee Assistance Programme
- Reward Gateway, offering discounts and savings across hundreds of retailers
- Free on-site parking
In the first instance, application by CV-only and answers to the two screening questions.
Suitable applicants will be invited to an initial chat with Laura Macnamara at QuarterFive, where we will run through the brief and your relevant experience.
Full support will be provided with formal application.
At Calibre Audio, our mission is to ensure that everyone can enjoy the pleasure of reading, regardless of a print disability or health condition.
Do you have proven experience of working in an advice related environment, where there has been a focus on financial and housing issues, plus a real desire to help improve people’s financial health? Then join Shelter as a Senior Partnerships Manager and you could soon be responsible for managing our innovative Breaking the Cycle programme.
About Breaking the Cycle
Breaking the Cycle is an innovative access-to-banking programme led by Shelter, designed to help people with no fixed address take a vital step out of homelessness by gaining access to basic banking services. Delivered in partnership with HSBC UK and a nationwide network of charities and local organisations, the programme supports vulnerable individuals—including those experiencing rough sleeping, seeking asylum, or escaping domestic abuse—to become financially included. Recognised by HM Treasury as a key initiative within its 2025 Financial Inclusion Strategy, Breaking the Cycle is now expanding through a 12-month pilot with five major high street banks, alongside UK Finance, representing over 300 firms across the sector.
About the role
The Senior Partnerships Manager will lead and shape the expansion of the Breaking the Cycle programme at Shelter, providing strategic direction and overseeing relationships with key financial institutions including HSBC UK, Barclays, Santander UK, Nationwide Building Society, Lloyds Banking Group and NatWest Group. Responsible for delivering a high-profile expansion pilot in collaboration with UK Finance and HM Treasury, the role combines senior stakeholder management with programme leadership—driving growth, managing risk, and ensuring strong governance and safeguarding.
Leading a team of Partnership Executives, the postholder will oversee onboarding of new partners, refine processes, negotiate complex agreements, and ensure effective delivery across a diverse charity network. They will also play a key role in promoting the programme through campaigns and external engagement, while delivering robust reporting, identifying future growth opportunities—including digital expansion—and securing long-term investment and impact.
About you
We’re looking for a confident and collaborative professional with proven experience managing complex, multi-partner programmes or projects across diverse organisations. You’ll bring a strong understanding of financial inclusion or similar initiatives, with the ability to engage and influence a wide range of stakeholders—from senior leaders to frontline delivery teams.
Comfortable presenting both in-person and online, you’ll also have experience chairing steering groups and driving alignment across partners. You’ll be a team player who works effectively with internal colleagues to deliver wider organisational goals, and you’ll be confident using a range of IT tools, including Microsoft Office and reporting systems, to manage, track and communicate impact.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to apply
Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We work together to achieve our shared purpose
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
We are recruiting for a Corporate Partnerships Manager to join our team in London; the scope on this job involves….
Job Title: Corporate Partnerships Manager
Location: Hybrid with 2-3 days a week in our Head Office (Vauxhall, London) or other areas for partner/prospect meetings
Salary: £45,529.83 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full-time, Permanent
Hours: 37.5
This is a brilliant moment to join Refuge.
We’re building bold, high-impact partnerships with some of the UK’s most recognisable brands and we’re just getting started.
As our Corporate Partnerships Manager, you’ll step into a thriving portfolio and take it further, growing income, deepening engagement, and unlocking fresh creative ways for businesses to stand alongside survivors of domestic abuse.
From global beauty brands to leading financial institutions, you’ll lead relationships that don’t just raise funds they spark cultural change. You’ll design powerful collaborations, inspire senior stakeholders, and deliver innovative campaigns that connect purpose with action.
You’ll also lead and champion a talented team, creating an environment where ideas thrive and ambition turns into results.
We’re looking for someone who is strategic, commercially minded and full of ideas, a natural relationship builder who’s confident working with senior stakeholders and excited by what’s possible. If you’ve grown high-value partnerships and successfully bring others with you, you’ll feel at home here.
At Refuge, you’ll find a flexible, inclusive, values-led culture where your work has immediate and visible impact. Every partnership you shape will help more women and children access life-saving support.
We look forward to hearing from you.
Closing date: 9.00am on 15 July 2026
First interview date: 28 July 2026 (virtual)
Second interview date: 6 August 2026 (in person at our Head Office in Vauxhall)
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The role of Senior Events and Partnerships Manager will lead the Events and Partnerships Teams to deliver their strategy and plans. Working with the Head of Public Fundraising the Senior Events and Partnerships Manager will carry out a programme of continuous improvement to shape our programme of events for supporters, the local community, our children, young people and their families and retain and grow our partnerships and community fundraising programmes. This work is vital in helping us to achieve our strategic aims of increasing our net contribution and growing our supporter base.
The successful candidate will proactively lead our Events Team to review and overhaul our current events programme before implementing a varied and exciting refreshed programme which will engage new and current supporters as well as the local community and our children, young people and their families. They will also lead our Partnerships Team to develop and maintain and grow long-term, high value and multifaceted community, group and corporate partnerships to maximise income, value and influence for The Children’s Trust. You will lead a small team of events and partnerships managers to secure and manage a range of new and existing partnerships and events (including owned and third party).
Income generation and strategy
- Lead the implementation and delivery of the strategy for the Events and Partnerships teams and work with the Head of Public Fundraising and the teams to develop and review strategies to maximise income from events and partnerships
- Utilise audience insight to develop a broad and innovative range of income generating products to engage new and steward existing partners (including community supporters, businesses, groups and schools)
- Lead the Events team to review and overhaul our current events programme so that we are maximising net income and ROI as well as meeting the needs of our supporters and local community, and building connections and long-term relationships with our events supporters
- Manage partnership pipeline including building opportunities with new businesses to increase the range, value and number of partnerships for The Children’s Trust
- Work with the Partnerships team to implement processes that streamline and integrate relationship management across the team
- Lead the team to maximise growth and opportunities from businesses, community supporters, groups and schools through supporter journeys, stewardship, and cross-sell
- Work across the Retail, Fundraising and Communications directorate to maximise opportunities for contact mapping, cross-sell and support the activity of other teams within the directorate (including but not limited to stock donations, sponsorship of committee-led events, pro bono support, gifts in kind etc.)
Events and relationship management
- Build and maintain strong relationships with both new and existing corporate partners, groups, supporters, senior volunteers and committees
- Work with the Events and Partnerships Managers to create account plans for corporate partners, groups and schools, as well as supporter journeys for community supporters and participants in our events programme
- Work with Events and Partnerships team to ensure that we are maximising opportunities within our relationships, achieving long-term growth and retention of all supporters and working with teams across the directorate to cross-sell other appropriate opportunities for support
- Develop relationships with colleagues across the Public Fundraising Team, wider directorate and organisation to ensure that opportunities for engagement, integration and promotion of events and partnerships are maximised and publicised
- Bring the Events and Partnerships teams together to ensure that we are seizing opportunities to integrate the programmes, for instance through corporate sponsorships of events, employee volunteering or participation, donated goods for raffles and auctions, match funding and more
Interview date: TBC
Staff benefits include free staff parking, and more… read more below
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
£42,750 - £50,250 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
It’s an incredibly exciting time within partnerships at Prostate Cancer UK. In line with the charity’s ambitious 10-year fundraising strategy, partnerships are a core component in raising vital funds and awareness to help men navigate the UK’s most common cancer. With nationally recognised, award-winning partnerships as our platform, matched with a record-high brand sentiment rating, a highly prominent cause and a marketplace looking for long-term strategic partnerships, we are building the team infrastructure to maximise our strong position through the launch of two developed functions – Account Development and Business Development.
What the job involves
This is a key role focused on delivering, growing and developing some of our most important and high-profile partnerships. You’ll take ownership of a portfolio of major partners, building on strong existing relationships and turning them into long-term, strategic collaborations that deliver real impact and sustained income.
Working within our Account Development team, you’ll look beyond day-to-day delivery to unlock new opportunities. You’ll spot where partnerships can grow, whether that’s through extending existing activity, opening up new areas of collaboration or bringing fresh ideas that add value for both sides. A big part of the role is building trusted, senior-level relationships and using those connections to deepen engagement and create further opportunities.
You’ll work closely with colleagues across the organisation to make sure partnerships are joined up, high quality and aligned with our wider goals. At the same time, you’ll use insight and data to shape plans, track performance and make sure partnerships continue to develop and improve over time.
Overall, this role is about managing strong partnerships and helping them go further, growing their value, strengthening relationships and turning them into something even more impactful over the long term.
What we want from you
We’re looking for a Partnership Development Manager who brings a strong track record of delivering high-quality campaigns and partnerships that drive genuine, sustained income growth. You’ll be skilled in managing and developing major partnerships, with experience of working at a high-value level in either the charity sector or a comparable commercial environment. Alongside this, you’ll bring a strategic mindset, with the ability to spot opportunities, think creatively and turn ideas into meaningful, long-term value.
Building strong relationships will come naturally to you. You’ll be comfortable engaging and influencing senior stakeholders, bringing credibility, clarity and confidence to your conversations. You’ll also have a commercially aware approach, with the ability to negotiate effectively, balance different priorities and create outcomes that work for everyone involved.
We’d be particularly interested to hear from you if you have experience managing complex, multi-year or transformational partnerships, or if you’ve worked across commercial, agency or charity settings. An understanding of brand-led, impact-driven or purpose-driven partnerships would also be valuable, helping you to shape partnerships that are both purposeful and commercially strong.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the apply button.
The closing date is Sunday 21st June 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 6th July 2026. We’re expecting the interviews for this role to be a two stage process, first stage interviews will be held online and second stage in person at our London Bridge office w/c Monday 20th July 2026.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Job description
Contract: 6-month fixed term
Salary: £34K
Location: Oxford, office based or hybrid
Responsible to: Hannah Worker, Regional Programme Manager, Oxon-Bucks Region.
Background
Freshwater Habitats Trust (FHT) is the UK’s leading conservation charity concerned with the protection of freshwater habitats. We are a friendly, evidence-based organisation that works to protect UK and European freshwater wildlife through practical and innovative nature conservation projects. Our organisation is well respected nationally and internationally, and we work with a network of statutory, NGO and private partners both in the UK and the rest of Europe. Freshwater Habitats Trust was originally founded in 1988 (as Pond Conservation) and has a substantial track-record of originating new ideas through research in freshwater biodiversity conservation to inform and drive our practical conservation and policy work.
FHT has a central office in Oxford, and regional hubs in the north of England and the New Forest and out-posted staff in Cornwall and Wales. We run a range of practical projects throughout the Midlands and work with partners on research and policy projects throughout the UK and internationally. Since 2017 we have seconded staff to the Newt Conservation Partnership (NCP), a new community-benefit society established by NatureSpace, Amphibian and Reptile Conservation (ARC) and FHT, to create and manage habitats for the NatureSpace District Licensing scheme for great crested newts.
Oxfordshire and Buckinghamshire are key areas for Freshwater Habitats Trust’s work. Building on the Trust’s historic work in the county and starting in 2021, Oxfordshire was the first region where we began the implementation of the organisation’s new strategic approach to freshwater conservation, the Freshwater Network. The Freshwater Network is the network of high quality freshwater and wetland habitats, and terrestrial habitats generating clean water across the landscape, that together support our most important freshwater wildlife.
Role
This is a strategically important role within the organisation, offering substantial responsibility and an opportunity for the successful candidate to play a leading role in delivering one of the UK's most ambitious freshwater restoration programmes.
The role will primarily focus on the Ock and Thame Farmers: Floodplains and Freshwaters Project, Ock and Thame Farmers: Freshwaters and Floodplain Restoration, one of Defra's pilot Landscape Recovery projects. Having recently completed its two-year development phase, the project is now entering a critical stage of assurance and negotiations with Defra ahead of implementation.
Key areas of work will include ongoing engagement with land managers, supporting informed decision-making and participation, supporting the establishment of governance and legal structures required for delivery, developing agreements and ecosystem service contracts, undertaking land assessments, and refining habitat designs where required. The project currently involves more than 80 land managers across approximately 7,100 hectares of land in Oxfordshire and Buckinghamshire.
In addition to the Landscape Recovery project, the role will involve managing a portfolio of smaller projects across the region. This will include supporting staff delivering catchment monitoring programmes and helping to develop a pipeline of habitat creation and Natural Flood Management opportunities.
You will be responsible for the day-to-day management and coordination of project delivery, working closely with the Programme Manager, Finance Manager, Senior Management Team, project partners, consultants, contractors, and participating land managers.
Key responsibilities
Project management:
· Responsible for work planning, defining tasks and allocating resources.
· Resource, manage and support the project team.
· Responsible for the projects’ budgeting and financial management including: (i) regular reporting to the Project Director and Regional Programme Manager; and (ii) implementation of all financial processes for the projects including regular claiming and reporting funder.
· Responsible for all contract and logistics management
· Responsible for ensuring health and safety procedures are followed, implemented and reported on.
· Track and monitor project progress.
· Present to stakeholders, as required.
· Implement and manage change when necessary to meet project outputs.
· Update all internal management information data systems
Project communications:
· Working with the Freshwater Habitats Trust Communications Team to deliver the communication plans for the projects.
Project development:
· Working with other members of Freshwater Habitats Trust staff and landowner networks to develop future projects to continue our work on the Freshwater Network in the region.
In the longer term there will be opportunities to influence the development of the Freshwater Network concept as it builds and develops in Oxfordshire, Buckinghamshire and adjacent counties.
Additional general responsibilities for the post holder
· Help to build a positive relationship between Freshwater Habitats Trust and its partners.
· Understand and follow Freshwater Habitats Trust’s internal procedures including Health and Safety, information management systems, site protocols etc.
· Work closely and constructively with your manager and colleagues in all areas of your responsibility.
· Undertake other duties as the Senior Management Team may from time to time require.
Knowledge and experience
· Degree or equivalent in a relevant subject (at least a 2:1)
· Full current driving licence
· Proven project and budget management skills
· Proven experience of managing multi-partner projects in the field of practical habitat creation and management, including on the ground delivery to deliver practical conservation outcomes
· Experience of staff management
· Good knowledge of restoration ecology for both freshwater and wetland habitats
· Experience of contractor management
· Knowledge of land management stakeholders and policy
· Computer literate: Word and Excel are essential, GIS is desirable
· Proven ability to communicate effectively with a range of stakeholders, including landowners and the public
· General interest in wildlife
Personal qualities
· Ability to manage workload and competing priorities effectively and meet internal deadlines through effective forward planning
· Good verbal and written communication skills
· Good interpersonal skills - approachable, professional and courteous
· Attention to detail and able to deliver on time
· Ability to work independently and as part of a team
What we have to offer
At Freshwater Habitats Trust we value employees' unique views and encourage them to develop their interests. We also offer the following benefits:
• Flexible working
• 35-hour week
• 25 days of annual leave plus bank holidays
• Pension with 6% employer contribution
• Mobile phone allowance
• Free eye tests
• Free Employee Assistance Program
• Mileage pay
Freshwater is our passion. Together, we can make a difference for wildlife.



The client requests no contact from agencies or media sales.
We are looking for a Senior Supporter Care Manager, this role reports to the Director of Development and Communications.
The successful candidate will have significant experience in a supporter care, supporter experience or donor services environment within the charity sector, with proven experience of managing and developing teams. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload. You will be able to effectively plan, implement, and balance your workload to continuously support Operation Smile UK’s fundraising programme.
Key Responsibilities
Reporting to the Director of Development and Communications, your duties and responsibilities will include, but are not limited to:
Team Leadership & Development
- Lead, develop and motivate the Supporter Care team, fostering a positive, inclusive and supporter-focused team culture.
- Manage and maintain a robust internal call handling and outbound calling training programme — covering inbound supporter care, retention and winback conversations — for both members of the Supporter Care team and across the organisation.
- Ensure internal SLAs are met, overseeing quality through delivery of response times (by channels) and credible and clear communications with our supporters.
Supporter Care & Experience
- Oversee the delivery of high-quality, timely and empathetic responses to supporter enquiries across all channels, including handling complex enquiries, complaints and managing escalations where needed.
- Act as Operation Smile UK’s supporter experience expert, shaping and reviewing supporter-facing content, acknowledgement letters, calling scripts and digital communications to ensure a consistent, high-quality experience across all touchpoints.
- Own the development and review of all supporter-facing communications and internal supporter care materials, ensuring they reflect best practice and deliver a consistent supporter experience.
- Manage and monitor the call review and vulnerable persons programme to ensure high standards are maintained in all telephone interactions, including those involving external agencies.
- Oversee the processing of acknowledgements and problem payments.
- Manage an efficient stock control system to ensure the team maintains sufficient stock to meet fulfilment KPIs.
Supporter Retention & Engagement
- Play a leading role in supporter journey design, engagement and stewardship projects, using supporter insight and feedback to shape and improve the experience at each stage.
- Ensure the supporter experience is considered in all new and existing supporter journeys across the organisation, acting as the voice of the supporter in cross-functional planning.
- Work alongside the Retention and Legacy Fundraising Lead to develop and deliver supporter journeys across all donor segments, including regular givers, high value donors, the core donor base, and legacy prospects and pledgers, providing operational insight and delivering outbound retention and winback calling activity as part of the wider retention programme.
Budget & Performance Monitoring
- Support the development and monitoring of budgets relating to supporter care activity, including response handling costs and supplier spend, working collaboratively with the wider fundraising team to maintain oversight of response forecasts and performance.
- Monitor supporter care and experience performance, analysing feedback, satisfaction data and operational KPIs to drive service improvements.
- Contribute to supporter experience initiatives and transformation projects, supporting the implementation of improved processes, systems and ways of working, and proactively identifying opportunities to enhance the supporter experience.
- Set, monitor and report on supporter response times and service level targets across all communication channels, ensuring the team consistently meets or exceeds agreed standards and identifying areas for improvement.
Data, Processes & Compliance
- Ensure accurate and efficient processing of supporter income and data, overseeing processes including Gift Aid, data handling, reconciliation between systems and daily banking of income received.
- Manage the development and documentation of procedures covering all supporter care processes and data capture.
- Support colleagues in their use of the CRM database and maintain data entry procedures.
- Maintain Operation Smile UK’s commitment to supporter care and data protection, and ensure that policies relating to these areas are developed and upheld.
Cross-Team Collaboration & Partner Management
- Work collaboratively across fundraising, communications and data teams to ensure a consistent, high-quality supporter experience across all campaigns and channels.
- Take a lead in managing relationships and processes with response handling agencies and other external partners.
Interviews will be conducted in person at our office on Monday the 22nd June & Wednesday 24th June.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
This role will manage a diverse portfolio spanning across multiple income streams - consisting of Glass Door flagship annual events, community fundraising, challenge events, school, church and local business giving. Whilst we have a very loyal supporter network - this is a fabulous opportunity to deepen our roots and increase our community giving and engagement, as well as strategise creatively on how to expand our network.
This role offers the successful candidate the opportunity to use their expertise in Community fundraising to strengthen our corporate partnerships through employee led fundraising, events and cause-led marketing.
You will take an active part in rejuvenating, stewarding and growing our Corporate Giving programme, working collaboratively and creatively with the Senior Fundraising team to nurture our existing relationships, seek opportunities for cultivation and further engagement.
Community & Events:
Glass Door Flagship Events
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Lead, plan and deliver our largest, annual flagship fundraising event – Sleep Out; our annual Supporter Thank You Event and our annual Christmas Carols Service
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Cultivate opportunities for corporate sponsorship for our events
Community Fundraising Events
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Lead, plan and deliver a year-round calendar of Fundraising & Challenge Events across the community and corporate employee fundraising.
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Focus on recruiting and supporting participants for core flagship challenge events – such as the Royal Park Half, Tough Mudder and Skydives - as well as using the tool Run for Charity to expand our portfolio and community of supporters.
Churches & Schools
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Lead, plan and deliver a year-round calendar of events, talks and opportunities for engagement through donations, collections, events & in-kind donations.
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Steward key relationships across our church & school network ensuring quick, thoughtful and organised communications
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Act as an ambassador (as well as support colleagues across the organisation), to plan and deliver, talks and presentations throughout the year to champion our work and encourage engagement
Partnerships:
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Co-steward an existing Corporate portfolio who give through, sponsorships, events/ employee fundraising, challenge events, cause related marketing and donations.
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Identify and develop partnerships and sponsorship opportunities with organisations aligned with the charity’s mission
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Develop employee engagement and fundraising opportunities with our corporate partners
Strategy:
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Plan and deliver a year-round activity plan and fundraising strategy to support and grow a portfolio with a six-figure annual income target across multiple income streams.
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Work collaboratively with the fundraising team to secure an organisation-wide forecasted budget of £2+million
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Conduct an evaluation after each event, considering its successes, factors which could be improved and any recommendations moving forward.
Collaboration:
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Work closely and collaboratively with:
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The Communications team, specifically, our Marketing Officer to ensure our voice and brand are consistent across all supporter communications, and to optimise usage of email & paid social media marketing
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Colleagues across the organisation to deliver presentations and talks across the community about our work and impact
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The Volunteer & Involvement Manager to maximise engagement across a community of 800+ volunteers
Other:
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Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy.
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Attend and participate in Manager meetings, and other ad hoc meetings when necessary.
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Develop positive internal working relationships with relevant colleagues, working collaboratively with to ensure communications, data protection legislation, database management and donation processing are all handled appropriately.
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Carry out line management responsibilities and ad-hoc co-management of cross-team deliverables
Person Spec:
We are seeking an energetic, insightful and creative fundraiser who has the confidence to take on a diverse portfolio and will have demonstrable experience at manager level within one or more of these core areas: events, community or corporate fundraising. We are looking for someone who can think strategically whilst also be willing to ‘roll up their sleeves’ and deliver - someone who enjoys building relationships, working collaboratively with their colleagues and volunteers, engaging with supporters and driving activity forward.
Knowledge & Experience
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Proven experience and demonstrable success in community fundraising at manager level; securing income from a range of fundraising streams and delivering a range of activities.
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Experience managing complex events delivering six-figure income targets
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Strong stewarding and relationship management skills under-pinned by values and principle-based fundraising
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Up to date knowledge of the regulatory regime around fundraising and data protection.
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Experience of managing budgets including forecasting, monitoring and regular reporting of outcomes against targets.
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A good understanding of health and safety and risk assessment procedures.
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Experience of coordinating and working with volunteers.
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Confident use of CRM systems and supporter databases and fundraising platforms such as Just Giving.
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Willingness to work flexible hours occasionally, for example at evenings and weekends
Skills & Aptitudes
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Strong interpersonal skills and the ability to build relationships with a wide range of stakeholders and audiences, particularly our fundraisers, donors and volunteers.
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Strong public speaking skills and experience of presenting to supporters.
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Excellent verbal and written communication skills with the ability to adapt style appropriately.
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Exceptionable attention to detail, project management, and organisational skills.
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Ability to work under pressure, manage time effectively and prioritise a varied workload.
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Highly numerate with strong analysis skills.
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Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous donor records and administration systems, in line with agreed protocols.
Please send your CV and a covering letter sharing why you feel you are suitable for this role
The client requests no contact from agencies or media sales.



