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Head of IT
This is an exciting time to join as we are embarking on an ambitious Digital, Data and Technology (DDT) Programme to enable the organisation to reach its ambitious goal of raising £120m by 2033. This is a significant time for Technology in the organisation, the Technology Operating Model, Cyber Security initiatives, User Experience (e.g. AI, Microsoft tooling) and the Technology architecture (move from en-prem to SaaS and Azure) are all receiving significant investment and change.
The successful person will be a visible and approachable leader who enjoys balancing strategic thinking with hands-on IT operational management. You’ll be comfortable working closely with senior stakeholders, leading technical teams, and ensuring a consistently high-level of service across the organisation. In addition, this is a time of change so leading and driving forward change evolving IT into a modern scalable service function. This role will have 3 direct reports (with teams) with responsibility for Operations & Infrastructure, Cyber & Information Security and End User Systems Management.
Key Responsibilities:
Leadership and Management
· Lead and develop a high-performing team, fostering accountability and continuous improvement.
· Membership of internal programme/business boards, creating and delivering updates to senior stakeholders
· Contributing and collaborating as a key part of the Digital, Data & Technology leadership team
· Acting as the key IT contact for senior business stakeholders
· Building strong relationships with suppliers (including procurement)
· Managing budgets, resources, and IT governance requirements
Digital and Technology change
· Driving forward SaaS and cloud infrastructure migration
· Evolving IT into a modern scalable service function using self-service and automation
· Improving the end user experience from IT provided tools including with AI (safe adoption, productivity enablement, guardrails and policy)
Cyber and Information Security
· Acting as the senior operational owner for cyber and information security, with accountability for policy, standards, controls and incident readiness
· Leading security operations including threat/vulnerability management, incident response, and risk assessment
· Embedding security by design across cloud (Azure), SaaS, and end-user technologies
Technology Operations
· Leading, mentoring, and developing an IT support and infrastructure team
· Overseeing infrastructure (cloud and en-prem), networks, hardware, and end-user technology services
· Ensuring high levels of system availability, reliability, and user satisfaction
· Managing support for devices, connectivity, printers, collaboration tools, and business systems
· Managing and improving support processes, SLAs, and operational performance metrics
· Driving service excellence and managing escalated technical issues when needed
Technology Expertise
Strong experience across modern end-user and enterprise technologies, including:
· Microsoft 365 (Entra ID/Azure AD, SharePoint, Intune, Defender, Active Directory)
· Microsoft Azure (Virtual Machines, Azure SQL, networking and other cloud infrastructure)
· Expertise in hybrid or cloud native environments
· Office technology (networking, Windows environments, personal computing, mobile device management)
· Security tools and services covering identity & access management, endpoint and cloud protection, SIEM/XDR, vulnerability management, and email/domain security
End-user tooling, including emerging AI-enabled productivity tools
Knowledge, skills and experience needed:
· Proven experience in a Head of IT, Service Management / Service Delivery leadership role
· Experience leading digital transformation or cloud modernisation programmes
· Experience in owning cyber and information security with accountability for policy, standards, controls and incident readiness
· Technically credible — able to hold your own in conversations with developers, architects, and IT leadership
· Experience driving continuous service improvement (CSI) and operational excellence
· Track record of delivering service innovation and automation in a growing organisation
· A confident communicator who can represent the IT function professionally at all levels, internally and externally
· Strong troubleshooting and problem-solving skills with the ability to manage incidents and complex service challenges
· Commitment to safeguarding, confidentiality and secure handling of sensitive information
· Strong people management experience, including leading, developing and motivating high-performing teams
· Experience influencing decision-making at senior leadership and executive level
· Strong leadership capability, balancing hands-on delivery with short- and long-term strategic vision
· Outstanding communicator, with strong influencing, negotiation, and decision-making skills
· Ability to translate complex technical concepts into clear, accessible language
· Strong focus on ownership, accountability, and results delivery, with a proactive “can-do” attitude
· Strategic and analytical thinker, able to see the bigger picture and set direction
· High levels of integrity, professionalism, and ethical standards
· Curious and adaptable, with a commitment to continuous learning and improvement
· Willingness to be hands-on when needed, leading by example within the team
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £75,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 21ST June 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
QuarterFive are delighted to be supporting STEM Learning, a leading educational charity that believes every young person deserves access to high-quality education and career support, regardless of their background.
Reporting directly to the Chief Executive, and as a member of the Senior Management Team, you will lead the organisation's fundraising strategy and team to secure significant, multi-year income from major donors, trusts and foundations and corporates. You’ll be responsible for expanding their funding base, deepening key relationships, and ensuring the organisation has the partnerships and resources to achieve its mission.
Fundraising has developed rapidly in recent years, with investment, board-level commitment and a growing team driving success. With strong foundations in place and a portfolio of high-value partnerships, there is an exciting opportunity to scale their strategic influence and deepen their impact.
We’re looking for a relationship-driven leader who will take an entrepreneurial approach to identifying opportunities for new funds and develop long-term, high-impact partnerships.
This is a hybrid but mostly home-based role, with monthly team meetings and occasional overnight stays at the N.England headquarters, and fortnightly attendance at the London office. All travel costs covered.
As Head of Fundraising, you will:
- Lead on fundraising strategy with major donors, trusts and foundations and corporates, focusing on driving new funder engagement and developing long-term, high-impact partnerships
- Secure high-value, multi-year funding partnerships with major donors, trusts and foundations and corporates, achieving six-figure and above income targets
- Manage, develop and inspire a team of five, fostering a proactive, collaborative, innovative and high-performing culture
- Build and maintain a strong, diversified pipeline of new and repeat funders aligned to organisational priorities and ethical fundraising principles
- Engage senior stakeholders including the CEO, Chair, Trustees and senior partners to unlock networks and open opportunities
- Work closely with programme and delivery teams to create compelling funding propositions and ensure excellent stewardship and impactful reporting
- Represent the organisation at senior-level networking events, conferences and sector forums, influencing decision-makers and strengthening brand positioning
Essential skills and experience:
- Success in securing and growing income from a range of sources, including HNWIs and trusts and foundations — delivering six-figure and multi-year partnerships
- Skilled relationship builder with experience developing and stewarding complex, multifaceted partnerships that deliver mutual value and long-term impact
- Strong managerial skills to empower teams and support their professional development and enjoyment in their role
- Strategic business developer with the ability to build and maintain a strong pipeline of funding opportunities, identifying, cultivating, and converting prospects to meet fundraising targets
- Entrepreneurial and proactive, with a strong sense of ownership and the confidence to identify, shape, and present compelling cases for support
- Collaborative and influential, experienced in working across matrix structures and with remote or cross-functional teams to achieve shared goals, ensuring alignment and effective delivery
- Highly skilled communicator, comfortable presenting to diverse audiences and tailoring messages to inspire and engage at all levels
- Strong networker, eager to represent the organisation at events and conferences, identifying new opportunities, and staying informed on market trends and developments in the philanthropic and corporate partnership landscape
Desirable, but not essential:
- An understanding and general knowledge of the education landscape in the UK
- Experience of establishing or maintaining a Fellowship programme
Employee benefits include:
- 30 days annual leave plus bank holidays
- Up to 15% employer pension contributions
- Private health care via Benenden Health plus Healthcare Cash Plan and Dental Plan
- Annual salary review
- Electric Car Benefit Scheme
In the first instance, application by CV only and answering the two screening questions.
It is not necessary to provide a cover letter at this stage. If you have any questions or wish for us to be aware of anything relating to the working arrangements or contract, please add to the notes section.
Suitable applicants will be invited to a briefing call where we will discuss your relevant experience and we will share a detailed brief from STEM Learning's CEO. Full support with formal application will be provided.
Please note that it may not be possible for us to reply to all applicants.
Expert recruitment for fundraisers and charities.
Do you have proven experience of designing end-to-end services that meet user needs and intended organisational outcomes? Then join Shelter as a Service Designer and you could soon be playing an important role within our Design team.
About the role
As a service designer, you will contribute to all stages of the design process. You will be part of one or multiple cross-functional product teams to create and improve services across our many different channels. You will work independently and in close collaboration with other roles, such as Interaction Designers, User Researchers and Product Managers to deliver tangible and measurable outcomes to our wide range of users. You will report to the Senior Service Designer.
Role specifics
We’re looking for someone with experience designing and improving services in complex environments, with a strong focus on user needs and inclusive design. You’ll work collaboratively with researchers, designers, developers and stakeholders to identify opportunities, generate ideas and shape services that support Shelter’s digital purpose. You’ll be confident facilitating workshops and conversations, communicating insights clearly and turning complex information into accessible, actionable outputs such as service maps and user journeys. With experience of prototyping, agile working and service design methods, you’ll help teams navigate challenges, support delivery and contribute to the ongoing development of inclusive, user-centred design practices across the organisation.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Design team plays a key role within Shelter by producing engaging user experiences for advice services, campaigns, fundraising and cross cutting journeys. We are user centred design leaders that collaborate across the organisation to develop digital solutions that meet user needs and organisational goals. Disciplines in the team include Service Design and Interaction Design. They work closely with other teams – particularly the Content team, Product and Delivery team, Insight and BI team and business owners in Services and Income Generation. Collectively, they set the example for Shelter in digital best practice, discovery and innovation.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.

