Senior programme manager jobs

Job Title – Senior Delivery / Programme Operations Manager

Reports to – Director

Working Hours – Either full-time (37.5 hours per week) or part-time (minimum 22.5 hours per week / 0.6 of a full-time equivalent). If part-time, hours can be worked across 3 to 5 days depending on preference.

Location – London - Clapham / Hybrid working (minimum 33.3% - 40% of working time in the office depending on hours worked)

About Us

For over 30 years, The Money Charity has been the UK’s Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.

We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.

We also work to promote Financial Wellbeing in the UK by working with the financial services industry to improve practices and outcomes for their consumers, and influencing policy-makers, media, industry and public attitudes.

We are a small, passionate team with a big reach and an open mind, committed to quality accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration. For more information about us, please visit our website.

About The Role

We’re looking for a Senior Delivery / Programme Operations Manager who thrives on delivering efficient and pragmatic processes, procedures and systems to support the impactful delivery of our growing suite of Financial Education and Wellbeing Workshops and Programmes. You will help us get stuff done! And deliver important functions and projects yourself.

As we grow the charity, it is ever more crucial that we break down silos and duplication between our two main delivery teams (Children & Young People and Adults). You will lead on reviewing and consolidating the two processes into one for the support functions of the programme delivery teams, initially progressing priority tasks identified for 2026 as part of our recent strategy refresh, and building a pipeline of future continuous improvement projects for 2027 and beyond.

This will be a vital new role bringing order and cohesion to the vital delivery support functions. You will own and champion key programme delivery-related functions in the charity, ensuring that they are fit for purpose and are understood and used throughout the charity. Reporting to one of the Directors, you will play a key role in bridging and where appropriate joining the two teams, whilst respecting and promoting their technical specialisms and differences.

Closing Date – 11:30pm, Monday 25 May 2026

Interviews – 1st round early June (virtually)

Please visit our website for the full job description including the key responsibilities, person specification and application details. Note that we are currently recruiting for two Senior Manager roles, and further information on the other role can be found on our website as well.

Chopwell Regeneration Group is looking for an ambitious, values-driven and highly capable Senior Programmes Manager to help lead the next stage of our growth.

This is an exciting opportunity to join a successful and widely respected community organisation and play a central role in delivering programmes that improve wellbeing, skills, employability and opportunity for local people. Working closely with our Board, staff team, volunteers, partners and funders, you will provide strategic leadership, manage staff, lead impactful projects, and ensure our work continues to place Chopwell residents at the heart of everything we do. If you are an experienced leader who believes in the power of communities to shape their own future, we would love to hear from you.

About Chopwell Regeneration Group (CRG)

CRG is a trusted, community-led charity working at the heart of Chopwell to improve wellbeing, opportunity and quality of life.

Founded in 2017 by local residents, CRG has grown into a locally valued and widely respected organisation delivering community-led regeneration that works. We have a strong track record of partnership, collaborating with organisations across health, education and employment sectors.

In 2022 we opened The Bank, a multi-award winning community hub. It hosts a popular café, an affordable community market, a training kitchen, rental offices and business support, and a wide programme of learning, wellbeing, employability and social activities. 

In 2024 we opened our second building The Regeneration Shop - a volunteer-led repair and reuse space providing opportunities for residents to develop practical skills, reduce waste and build confidence. We are currently in the process of acquiring a new and bigger building for our Shop, to expand our repair activity and its associated social and commercial impact.

We have a team of 11 staff and every year work with over 200 volunteers.

Alongside our venues, we deliver a range of projects across Chopwell. This includes our food sustainability initiative Can Chopwell Feed Itself? and Brightening Up Chopwell bringing people together to improve shared public spaces and strengthen community pride.

Our Values and How We Work

We are an organisation that:

● Is committed to a thriving, sustainable future for Chopwell.

● Listens to our community- local consultation and lived experience shapes our work.

● Is ambitious for our community, driven to achieve impacts, and willing to innovate.

● Cares deeply about people, and supports our staff and residents to develop, grow and thrive.

● Values working in partnership with organisations locally, regionally and nationally.  

● Is guided by an active, experienced Board with a high level of expertise, including members with strong local knowledge and lived experience.

● Has a committed, skilled and hardworking staff team who bring energy and heart to their work.

Job Description: Senior Programmes Manager

Hours: 30 - 37.5 per week* (subject to agreement)

Holiday:  6 weeks pro rata (includes bank holidays)

Pay: £39,000 - £48,000 per year pro rata (depending on skills and experience)

Place of work:   The Bank, 19-21 Derwent Street, Chopwell, NE17 7HU

Reporting to: CRG Board of Trustees

Contract term: 12 month fixed term contract (expected to renew subject to funding)

The Senior Programmes Manager will work closely with our Senior Finance & Commercial Manager to provide leadership for Chopwell Regeneration Group (CRG), reporting to the Board of Trustees.  They will lead on strategy, planning and delivery for all programmes, working with board, staff and volunteers, and external partners to ensure activities are achievable, properly resourced, financially sustainable, impactful and effectively evaluated.

Key areas of responsibility:

● Strategic planning and delivery of social, cultural, education and training programmes that meet CRG’s objectives, including improved mental health and wellbeing, skills development and employability for Chopwell residents.

● Leading the growth of our public programmes that deliver wide-ranging educational and wellbeing benefits for the people of Chopwell, from social prescribing activity to business support. This includes planning annual programme aims and outcomes, developing partnerships, and ensuring delivery is financially sustainable and properly resourced.

● Leadership and management of staff including line management responsibility.

● Managing the volunteer programme in line with best practice and working with the staff team to recruit, communicate with and support volunteers.

● Developing and managing successful and innovative partnerships across a range of sectors and growing partnerships locally, regionally and nationally.

● Ensuring there is sufficient staff capacity to deliver programmes effectively, and advocating for and working with the Board to identify funding and support for additional resources.

● Identifying new funding opportunities and working with CRG Board to secure grant funding for programmes in line with strategic objectives.

● Managing budgets for all programmes and ensuring financial targets are met. 

● Evaluating outcomes across all programmes including collecting data, generating case studies and impact reports for Trustees, funders and a range of stakeholders.

● Ensuring programmes are delivered in accordance with current legislation, contractual/accrediting body requirements and CRG’s policies and procedures including Safeguarding, Equal Opportunities, Health and Safety and Data Protection. 

● Working with the staff team to generate news articles, photos, printed material and social media content to promote CRG’s programmes.

● Representing CRG at relevant events, networks and forums to build networks and raise CRG’s profile across a range of sectors.

Knowledge, Skills and Experience Needed

We are looking for a Senior Programmes Manager who can provide strategic leadership, strengthen our delivery and help ensure that Chopwell residents remain at the centre of everything we do. The successful candidate will demonstrate the following:

Essential Criteria

Leadership & People Management

● Leadership and management experience

● Ability to influence, motivate and inspire others

● Experience of people management and supporting staff/volunteers

● Confidence in advocating for community needs and priorities

Community-Led Practice

● Proven ability to work with communities, service users or audiences to shape programmes or services

● Commitment to inclusive, participatory and community-led approaches

● Ability to build trust and work effectively with people from diverse backgrounds

Partnership & Collaboration

● Strong collaboration and partnership-building skills

● Ability to work confidently with partners across sectors

● Excellent communication and advocacy skills with a range of stakeholders

● Excellent written and verbal communication skills

Programme and Operational Management

● Experience of developing, managing and delivering successful community programmes

● Ability to manage operational delivery, budgets and impact targets

● Experience of safeguarding, health and safety, GDPR or relevant compliance frameworks.

● Strong organisational skills and ability to manage competing priorities

Strategy, Funding and Evaluation

● Experience of identifying opportunities, developing projects or securing funding.

● Ability to monitor outcomes and evaluate impact.

● Experience of writing reports, case studies or funding updates.

Personal Qualities

● Creative thinking and problem-solving

● Self-motivated, resilient and adaptable

● Committed to the aims of Chopwell Regeneration Group

Desirable Criteria

● Experience of leadership and management in the voluntary, charity or community sector.

● Experience of managing grant-funded programmes.

● Good knowledge of safeguarding, health and safety, GDPR or relevant compliance frameworks.

● Experience of social prescribing, employability, education or wellbeing programmes.

● Experience of communications, PR or social media content creation.

● Understanding of the challenges and opportunities facing communities like Chopwell.

● Lived experience of the communities CRG serves.

Additional Information

● We would ideally like the successful candidate to start as soon as possible, but can be flexible.

● Flexible working arrangements are available and can be discussed at interview. Please note the majority of your working week will be expected to be on site. Also, occasional weekend and evening working will be required. This includes quarterly public meetings and trustee meetings every two months (minimum).

● Successful candidates will be subject to an Enhanced Disclosure and Barring Service (DBS) check.

● CRG is a Disability Confident employer. Any applicant with a disability who meets the essential criteria will be guaranteed an interview.  Please include information in your application if you are applying under the Disability Confident scheme.

● Any applicant living in an NE17 postcode who meets the essential criteria will be guaranteed an interview.

Deadline for applications: 11.59pm on Sunday 24 May 2026

Interviews: During week commencing Monday 1 June

We are looking for a highly motivated and organised individual with the ability to manage teams, build strategic relationships with employers to grow the Living Wage network, and develop projects that will grow our accreditations schemes and proactively influence change across a broad range of stakeholders in public life.

• Develop and deliver strategies, working collaboratively across the organisation.

• Direct a team and line manage multiple staff and freelancers, supporting them to deliver projects and contribute to the LWF business plan.

• Monitor and evaluate the impact of our work to refine our strategy, deliver projects effectively and demonstrate the value of the real Living Wage.

• Clearly communicate the evidence for positive change to grow the Living Wage movement. Encourage employers and key stakeholders to become champions of the Living Wage movement.

• Oversee accreditation processes, identify and implement improvements to make our work more efficient.

• Build and manage relationships with key stakeholders, policy makers and employers to support them to pay the real Living Wage and seek accreditation.

• Create, develop and employ the tools and knowledge available to inform and advise employers on implementing the Living Wage throughout their organisation.

Remote role with travel across the UK particularly to Birmingham.

About Epic

Epic is a dynamic and forward-thinking international foundation, committed to drive positive change globally and transform the lives of vulnerable communities around the world. It serves as a bridge between those on the ground, nonprofits forging solutions to today’s most pressing challenges, and the donors – individual and corporate – who are essential to fueling that work. We find, select and monitor nonprofit organizations who design and implement essential solutions to transform the lives of children and youth, and protect our planet for generations to come. We are an advocate of “smart-giving”, meaning all of our funding is unrestricted, multi-year and substantial. Since our creation in 2015, Epic has mobilized over 100 million dollars in unrestricted funding,  supporting 57 organizations in 11 countries in the world.

Position Overview:

Epic is seeking a highly motivated individual to join our Programs team to manage relationships and grants of nonprofits in our portfolio, and monitor and support their work over time. In particular, this role will lead the development and management  of a learning community to support our grantees and alumni beyond our financial support. 

The ideal candidate will have a strong background in nonprofit strategy and/or social entrepreneurship, experience in designing and facilitating peer learning and capacity-building initiatives, and a deep passion for social impact and strategic philanthropy.

The Senior Programs Manager will work under the supervision of the Programs Director and they will be part of a growing team with colleagues in London and Paris.

Epic will provide a friendly working environment as well as good opportunities for professional growth and network building. This is a unique chance to join an innovative organization dedicated to achieving social impact and changing the philanthropic sector.

Key responsibilities: 

• Manage the relationship and continuous monitoring of portfolio organizations. This involves acting as the point of contact for a portion of the portfolio's organizations, including reviewing and analyzing monitoring data and supporting grant-making processes. .

• Develop, promote and manage a program made up of initiatives and practices that contribute to the organizational development and growth of nonprofits. This would include developing capacity building initiatives and facilitating peer learning spaces responding to grantees’ needs.

• Contribute to the selection of strong organizations for the Epic portfolio. This will notably involve conducting due diligence following Epic's framework, reviewing processes and documents, conducting interviews with candidate organizations, and carrying out selection visits.

• Contribute to the development and management of effective partnerships for Epic's programs (e.g., sourcing partners for selection, pro bono partners for capacity building, etc.) and identify collaboration opportunities.

• Work with the Programs team to implement systems and processes to evaluate the impact of Epic's programs worldwide and contribute to demonstrating the value of unrestricted funding.

• Contribute to Epic's research program and knowledge management (reports, case studies, analysis of trends and developments in the philanthropy field) and help develop Epic's thought leadership and reputation as a key player in the philanthropic sector on smart-giving.

• Facilitate and liaise with other teams within the foundation, to keep portfolio organizations' data, analysis and information up to date to support its relationships with donors and target audiences.

• Participate in the development and execution of the Programs team's strategy, in alignment with Epic's mission, values, and organizational objectives.

• Collaborate with other Epic teams to develop internal and external knowledge management and promote the work of portfolio organizations and the Programs team.

• Any other duties that may be assigned within the scope of the role.

Required  skills and qualifications:

• Right to work in France or the United Kingdom (Epic is not able to sponsor visas)

• 7+  years experience in non-profit organisational development and programs and / or philanthropy strategy and grant-making.

• Technical expertise in one or more of Epic’s key priorities (i.e.: social entrepreneurship, social impact evaluation, youth empowerment and trust-based philanthropy).

• Previous experience and knowledge of appropriate tools and methodologies to build capacity and learning processes for organisational development and scaling social impact.

• Expertise of working with relevant IT, such as CRM systems and project management tools. In particular familiarity of working with AI, to help enhance efficiency, learning and analysis. 

• Strong understanding and expertise in nonprofit management, design, and impact analysis and the ability to assess a nonprofit across impact, operations and governance. 

• Strong analytical and evaluative skills, especially analyzing data and research - both qualitative and quantitative - and specifically those related to programmatic monitoring, impact assessment and learning.

• Strong facilitation skills and ability to navigate complex  power dynamics and multi-stakeholder spaces.

• Strong writing skills and ability to communicate effectively (written and orally) to diverse audiences in English (and French desired).

• Experience of working in a lean and entrepreneurial organization with a high degree of self management; strong project management skills and ability to manage a high-volume workload at a fast pace.

Desired Skills

• Experience and understanding of key challenges and opportunities faced today by social entrepreneurs, especially around scaling and growth ambitions 

• Technical experience in developing and implementing internal systems geared towards impact assessment, evaluation and learning

• Understanding of best practices in the philanthropic sector and strategies for supporting social impact and trust-based giving. 

Recruitment Process

Please note that interviews will be conducted in English.

1. First stage panel interview 

2. Written Test

3. Second stage panel interview 

4. Interview with the Chief Operating Officer

5. Interview with the Founder and CEO

Contract Details (UK only)

• Position based in central London (Mayfair), UK (with option to work from home 2 days per week).

• Contract type: Permanent, full-time

• Salary range: £50-60k depending on experience

• Start date: As soon as possible but within 2 months of the offer

Employee Benefits 

• Flexible Work Arrangements: Up to 2 days remote working per week.

• 5 weeks (25 days) of paid holiday annually, not including bank holidays, with additional office closure between Christmas and New Year. 

• Access to private healthcare coverage through our healthcare partner, BUPA, fully covered by Epic for the employee and 50% coverage for partner and/or dependents. 

• Retirement Savings Plan: Enrolling in a company-sponsored retirement savings plan with employer contributions.

• £150 culture/sport allowance per year for all eligible staff on a permanent contract and who have successfully completed their trial period.

• Epic subsidizes 50% of the cost of weekly, monthly, or annual local transportation passes (London Underground and London Buses).

• A monthly tax-free homeworking contribution in the amount of £26 per month for all eligible staff on a permanent contract and who have successfully completed their trial period.

• Workplace Amenities: Access to modern workplace amenities: onsite kitchen and snacks, and recreational facilities.

How to Apply (for UK): 

Please use charity Job to submit a copy of your CV and a cover letter. Applications without a cover letter will not be considered. 

Epic is dedicated to ensuring equal opportunities in employment. We hire based on merit, and all candidates will be considered for employment regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sex, or sexual orientation. At Epic, we seek individuals who share our passion for what we do, bringing diverse backgrounds, perspectives, and experiences to collectively make a positive impact.

We are committed to ensuring you have a positive and comfortable experience.