Senior Service Delivery Manager Jobs in Belfast

This opportunity is a fixed term contract until December 2024 covering a maternity leave

You will be an experienced and capable Project Manager with a proven track record in planning, managing, and delivering IT projects of varying scale and complexity. You will be responsible for managing assigned projects from inception to post-project closure ensuring the correct governance and management reporting is applied during the whole project lifecycle.

In addition to the expectations of everyone in IT, the following responsibilities are specific to this role:

· Responsible for managing assigned projects from inception to post-project closure.

· Responsible for creating and managing documentation relating to the planning processes of the department, including charts, plans, and other representations and artefacts to be used internally and through engagement processes.

· Responsible for the effective implementation of processes, procedures and guidelines as defined by the organisational Project Management Office (PMO), and close interoperable working with the PMO, in all managed projects.

· Responsible for convening project teams, allocating workloads, and scheduling delivery.

· Responsible for regular and accurate reporting to the IT Leadership Team.

· Responsible for maintaining general awareness of organisational projects that may have an impact or a requirement for IT involvement, and to share relevant information with the engagement team.

· Accountable for the delivery of effective IT projects, with demonstrable successful outcomes achieved.

· Accountable for the provision of post-project/closure documentation, related to lessons learned and similar artefacts.

Contract Type: Full time, 37 hours, Fixed Term Contract, until the end of December 2024

Location: We have a flexible approach to working and work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown.

Expectation to travel to Birmingham due to the majority of the team being based there.

Interviews: w/c 15th January 2024

Essential criteria

· In-depth knowledge of a range of project management methodologies and approaches, including but not limited to Agile and Prince2.

· The ability to apply lessons learnt and similar post-project activities at the inception of new projects, to ensure the maximum benefit can be gained from previous experiences.

· “Expert” ability to effectively utilise risk and issue management, contributing significantly to the wider departmental and organisational risk processes.

· Experience of user-led design methodologies, Agile software development and project delivery, rapid prototyping, and similar.

Desirable criteria

· Significant experience of managing projects, including the full software development lifecycle, including external contractors, in dispersed working environments.

· Significant experience of leading a project through an Agile lifecycle from strategic inception through to project completion, and post-implementation change.

· Familiarity with more than one area of IT landscapes and environments.

· Familiarity with a range of project management tools, to plan and communicate progress to differing audiences.

Equity, Diversity and Inclusion 

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed. 

We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.

Salary: £40,000

Hours per week: 35 hours per week as a 2-year fixed appointment. Home-based role with opportunity for flexible working pattern. 

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday. 

Headline: New Ambitions for Membership at NCT 

About the role 

At NCT, our vision is that everyone who becomes a parent feels confident, connected, and safe because we believe parents help build the foundations of the future.

We are the charity that supports people as they become parents.  

We’re here to support every parent and their unique experiences of pregnancy, birth, and early parenthood. No exceptions. This means tackling the top challenges facing new and expectant parents today head on – overstretched maternity services, disparities in quality of care, the crisis in postnatal support, and the rising cost of living. Getting this right will have far-reaching benefits, not just for parents, but also for babies, children, families, and our whole society.

We’re recruiting a Senior Membership Manager to lead the review and revitalisation of our current NCT Membership programme as one of our 2023-25 ‘For Every Parent’ strategic commitments. You will help build an ambitious growth strategy that attracts, engages, motivates and retains members to be part of the NCT community and considers how we can best continue to serve our valued membership base.

This is an opportunity for a creative self-starter to make your mark! We’re looking for someone with track record of building and leading a large membership programme (or equivalent) in an impact-driven environment. We want to hear about your background, ideas and enthusiasm for delivering impactful supporter experiences that generate engagement and loyalty. Please visit our NCT for further details on job description.

We are taking positive action to increase diversity throughout our charity, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.  More details about our Equity, Diversity and Inclusion action can be found here. 

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.   We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.  

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.  

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment. 

Please apply for the role via our careers page on our website to apply directly. 

Closing date: Monday 11th December 2023 

Discipline: Care and Support
Job type: Permanent
Salary: £50,000 per annum + car allowance
Expiry date: 30 Dec 2023 23:59

Are you looking for a meaningful career? Would you like the opportunity to become a dedicated leader for our Day opportunities, helping individuals with learning disabilities live the best life possible?

We are looking for a Senior Day Opportunities Manager to lead our teams delivering the range of activity offerings across Hft Day Opportunities including Love 2 Meet U projects to enable adults with a learning disability to access appropriate outcomes-based community-based services that are Safe and Well Led.

Hft is a charity that supports adults with learning disabilities. We believe in a world where anyone with a learning disability can live within their community with all the choice and support they need to live the best life possible. We are looking for people who are naturally caring and compassionate and align with our values. Having a driving licence for this role is essential to travel extensively across all of Hft and where needed to stay away from home, work weekends and evenings.

We offer:

- Car Allowance: £320 per month
- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Continuous Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app.
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.
- Discounted mobile ‘phone contracts: As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app - earn money for referring your friends to work for Hft.
- Free life assurance: 3 x your annual salary
- Family friendly policies: term time only contracts, part time, annualised and compressed hours. Generous return to work bonus following maternity leave.

What will you be doing?

You will

- be coaching, give direction, guidance and support to your teams.
- have operational line management of a dedicated team which includes Day Opportunity Managers (DOMs) and Deputy Day Opportunity Managers (DDOMs). In locations where size and complexity of the Day Opportunity service does not warrant a Manager a Deputy Manager will be in place within the structure and you will be required to have a more hands on role supporting the Deputy with, for example, verification of audits and with the management of people issues such as disciplinaries.
- support with the development of day opportunity policies and quality standards and be accountable for embedding a quality framework, applying strategy and delivering complex projects.
- network and exchange complex or sensitive information with senior leaders and Chief Officers in a way that shapes outcomes.
- help shape the strategic direction of the Care & Support Portfolio by putting agreed strategies into practice. You will be accountable for developing and communicating their strategy and performance plans which will support the successful delivery of day opportunities.
- help resolve the most complex care & support problems and issues. They will be required to be solutions focused and have a proactive approach to complaint resolution; and to analyse and interpret management information and policy, applying this collaboratively to resolve issues.
- be an accountable performance manager leading their team’s performance delivery against all operational KPIs and metrics and will be accountable for all day opportunity service delivery including referrals and growth including their team’s delivery of care & support which promotes dignity, wellbeing and independence and a person-centred culture.
- be build influential relationships with all colleagues and external contacts (such as Commissioners, Trustees, Donors and Partners). The SDOM will be required to network and share best practice and actively contribute to the wider Care & Support national senior management team and to liaise with Hft’s Partnership Forum, Colleague Inclusion Groups and Voices to be Heard Representatives.

You may be required to

- deputise for the Head of Day & Work Opportunities including cover for their annual leave or unplanned absences and may be required to attend senior leadership team meetings such as Hft’s Senior Leaders performance delivery group.
- take on a lead role as agreed with the Head of Day & Work Opportunities.

Expertise required:

You will hold a Level 5 Diploma in Leadership and Management for Adult Care or hold a level 3 diploma and be willing to undertake the level 5 apprenticeship qualification within an agreed reasonable timescale of 18 months as part of a development plan.

You will have extensive knowledge of

- legislation and guidance relating to adults with learning disabilities
- CQC regulations (desirable not essential)
- Safeguarding regulations
- Health and safety regulations
- Positive Behavioural Support management and techniques
- contracting, tenders and negotiations
- national benefit frameworks

For more information, please refer to the job description and person spec below.

Location: This is a national role working remotely with extensive travel to services.
Salary: £50,000 + car allowance

Apply Now

REF-209819

You will be responsible for overseeing the efficient and effective running of our three respite homes providing our wrap-round services:

• Stress busting Residential Respite Breaks, giving young carers the opportunity to make happy memories.
• Three- week SEAL education booster program including a four-day residential stay at Honeypot, to help young carers who struggle to progress in school due to poor confidence and self- belief that they can learn, to find the confidence that they can succeed in education.
• Wellbeing grants, for essential items no child should lack, such as a clean bed, or new school clothes.
• Face to face outreach including memory making days out at the beach, countryside, or fun park for young carers who never get this experience.
• Pastoral Care promoting the welfare of children and ensuring their needs are being met.
• Healthy Eating and Nutrition, for children who receive free school meals during term time but resort to sugary drinks and snacks during school holidays. Honeypot helps children to perfect a healthy signature dish and provides funds for the ingredients.
• Urgent Pastoral Care, for young carers and their families, who are struggling to cope.

As Operations Director you will be an integral part of the Senior Leadership Team with the responsibility of developing and embedding the new 3-year plan and the Charity’s values, ensuring service delivery supports the overall business strategy and plans of Honeypot, whilst meeting budget guidelines.

Please see the JD for full details.

We are looking for an experienced senior researcher who can lead a broad range of consulting and improvement projects with national and local authority clients to assist them in growing and diversifying Shared Lives and Homeshare. The successful candidate will be skilled at both qualitative and quantitative research, project management, analysing complex performance, economic and demographic data, producing high quality presentations and reports, and facilitating and leading workshops, interviews and advisory groups to inform complex projects.

As well as a competitive salary, you will benefit from flexible working, 27 days annual leave (pro rata), birthday leave, and health and wellbeing support via Care First. At Shared Lives Plus you will join a dynamic, passionate, and inclusive team who believe that everyone should be able to choose who they spend time with and do what matters to them.

The Job and Person Specification is enclosed alongwith more information about our mission, values and the essential work we do as a membership charity making a difference to people lives.

For more information or to apply, please contact us.

We are looking for an experienced senior analyst who can lead a broad range of consulting and improvement projects with national and local authority clients to assist them in growing and diversifying Shared Lives and Homeshare. 

The successful candidate will be skilled at both qualitative and quantitative analysis, project management, analysing complex performance, economic and demographic data, producing high quality presentations and reports, and facilitating and leading workshops, int4erviews and advisory groups to inform complex projects.

As well as a competitive salary, you will benefit from flexible working, 27 days annual leave (pro rata), birthday leave, and health and wellbeing support via Care First. At Shared Lives Plus you will join a dynamic, passionate, and inclusive team who believe that everyone should be able to choose who they spend time with and do what matters to them.

The Job and Person Specification is enclosed alongwith more information about our mission, values and the essential work we do as a membership charity making a difference to people lives.

Please contact us for more information or to submit your application.

The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA is looking for an experienced senior manager to oversee the delivery of our life-changing support services for people affected by cleft lip and palate. The Head of Service Delivery reports directly to the Chief Executive, is a member of the Senior Management Team and works closely with the CLAPA Board of Trustees to ensure that our service delivery is of the highest standard and that the patient voice is always a high priority.

The post holder also has responsibility for the direct line management of the Engagement and Services team, a team of five dedicated staff who deliver services for parents, families, young people and adults and a range of engagement and advocacy programs.

This role is home-based within the United Kingdom, with the option to work at the CLAPA Office in London (E2 9DA). A few days per year are required at the office for all-staff meetings, with travel expenses paid.

Key Tasks and Responsibilities

• Lead on the development and delivery of an Engagement and Services Strategy, and work with colleagues on the development and delivery of the organisational strategy and operational plan
• Embed a positive culture of co-production across the organisation
• Play an active role in the Senior Management Team, ensuring good governance and providing support with developing and managing the organisational budget
• Lead on Project Management across the organisation
• Lead the Engagement and Services team, ensuring that staff are supported to achieve individual and organisational KPIs and that quality monitoring and evaluation data is collected
• Maintain excellent relations with the NHS Multidisciplinary Cleft Teams
• Lead on Information provision across the organisation
• Be an active member of CLAPA’s Safeguarding team

For full details, please see the Recruitment Pack.

How to Apply

Please complete the Application Form linked in the Recruitment Pack. For safeguarding reasons, we are not able to accept CVs.

Applications Close: Thursday 7th December at 5pm

First Stage Interviews: Friday 15th December

Second Stage Interviews: Tuesday 19th December

Start Date: ASAP

Please note we reserve the right to close applications early if we receive a high volume of quality applications.

Skylarks charity is seeking a SENIOR SEND EDUCATION ADVISER who will be part of a small enthusiastic and growing team supporting children with additional needs and their families. This post will complement our existing services and grow our organisational capacity.

Since launching in April 2020, The SEND Advice Service has supported over 1000 families who need legally-based advice in relation to the education needs of their child or young person with SEND. We are adapting to meet demand. This is an excellent opportunity to develop your skills in a rewarding role and gain a strong sense of achievement.

As the Senior Send Education Adviser, you will provide high-quality information, advice and support to children and young people with SEND aged 0-25 years and their parents and carers in line with the SEN Code of Practice and associated legal framework. You will answer queries from the public and provide support in a range of areas relating to SEND education. Most of our queries are in relation to Education, Health and Care plans (EHCPs)

You will manage a small team and oversee the caseload. Your line manager will provide support, guidance and additional training opportunities.

No two days are the same and this is an interesting and varied role that would suit someone who has a good working knowledge of SEN Legislation and the statutory guidance. You will have relevant experience providing support and giving legally-based advice to people seeking help in relation to EHCPs, SEND education and associated matters.

Ideally, the candidate would have completed all of the IPSEA SEN Law training levels 1-3.

The majority of the service is delivered via phone or via video call appointments across the working week during office hours. We also provide weekly in-person meetings which take place at our centre in Twickenham or occasional outreach centres, including our new centre in Hounslow opening next spring. The role will also involve providing training for parent-carers via F2F workshops and webinars.

You will be required to:

• interpret complex information;

• be able to explain complex concepts;

• record the advice given;

• liaise with other key professionals;

• compile formal letters;

• support parents in meetings with other professionals (usually via video call)

• deliver webinars to train parents/guardians on key topics.

Skylarks works in conjunction with a third-party organisation, AMC LTD, on occasion where more specialist advice is needed. Skylarks is looking to increase the knowledge and support offered in-house but will continue to utilise the third party for more complex cases. We also work closely with other education advisers, law firms and statutory services such as SENDIASS, to ensure the best possible outcomes for families and this role will involve building on those relationships.

We currently do not provide support with appeals to the SEND First Tier Tribunal, but we are looking to do so. It would therefore be an advantage if you had some experience in supporting individuals with appeals.

About the role:

We have been awarded a Department for Education contract to deliver high quality training to kinship carers across England, which will complement our existing progammes and services, including our national Peer-to-Peer Programme, innovative programmes commissioned by local authorities in England and Wales and our free information and advice services including Kinship Compass.

In order to reach and support more kinship carers with these programmes and services, we are building a new Marketing Team – comprising a Head of Marketing, Marketing Manager and Marketing Officer - to develop and deliver integrated, strategic and creative marketing campaigns and strategies.

This is an exciting opportunity for an experienced, senior-level marketeer with a strong track record in overseeing the development and delivery of effective and successful multi-channel marketing strategies targeted at a range of audiences to join us as our Head of Marketing. We’re looking for someone excited to hit the ground running in developing a new team and function, and who is able to plan strategically and creatively about how to maximise engagement and acquisition with a small in-house team. You will play a crucial role in supporting Kinship’s growth including through income generation, by increasing brand awareness and developing compelling marketing offers for key audiences including kinship carers, local authorities and referral partners.

A strategic thinker and natural collaborator, you’ll be able to work across the organisation to develop integrated marketing strategies and plans across all of Kinship’s services and programmes, and ensure these align with our wider external communications, including to our Kinship Community of around 12,000 carers. You’ll also be comfortable getting involved in the operational delivery of our marketing plans, supporting your team of two and demonstrating an insight and audience-led approach to both digital and offline marketing, thriving in an environment where you’ll be responsible for overseeing the progress of various strands of marketing activity.

You will have significant experience in leading marketing teams in the charity sector, and have demonstrable experience in delivering successful, engaging marketing strategies in-house. You will have experience of operating at a senior management level – perhaps as a Senior Manager, Head of or other senior-level role, adept at working with senior level internal and external stakeholders.

We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate that they meet the essential skills and experience outlined below.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part time) as well as a generous pension scheme. This fixed-term role is open to flexible working (school hours would be considered). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity! 

To apply:

Please apply for this role through BeApplied. You will be asked to answer four questions and attach your CV. You will have max 250 words per answer.

1. Tell us why you’re interested in working for Kinship in this role. Please also include how your personal values align with ours - Step up, Be stronger together, Be bold and Put people first.
2. If you were offered the role, what would your priority actions be in the first three months and why? Tell us about what you’d need to find out and what would be your approach to the role?
3. How would you ensure your team are motivated, high performing and happy in their role?
4. This role will involve working with a wide range of stakeholders across the kinship care landscape, to gather views, insights and contributions. How would you go about identifying, listening to and working with stakeholders and seeking consensus? What would you do when consensus cannot be reached?

Application deadline: 9:00am on Monday 11 December 2023

1st interview date: Friday 15 December 2023 (online)

2nd interview date: Monday 18 December 2023 – in-person (Vauxhall). The interview process will be two stages online (on Zoom) and for the second interview you will be asked to create a presentation (you will hold full copyright and ownership of the presentation and contents) and there will be a timed written task.

Location: Remote / Hybrid - with occasional travel to either London or Wareham, Dorset

Contract: Fixed Term Contract for 12 months

Hours: 37 hours per week (1fte)

Salary: Grade D, salary range £32,359 to £36,698, depending upon experience, plus 8% employer pension contribution

We are looking to hire a Senior Communications Officer to join our Communications and PR team to assist the development and delivery of the regional communications and PR strategy, ensuring Butterfly Conservation’s messages and campaigns are effective across all regions.

Working closely with regional teams and branches, you will have a passion for delivering engaging content with a good understanding of conservation and fundraising communications and PR. Proven exceptional written and oral communication skills are required, along with the ability to develop effective working relationships with both internal and external contacts.

If you are excited about the prospects of working for a leading wildlife charity, please read through the job description and person specification, to see if you have the right skills to join the team.

Candidates must have the right to work in the UK.

Closing date: Midday on Wednesday 13 December 2023

Interviews will take place on Friday 5 January 2024

We believe our work has never been more important.

Wildlife is in steep decline across the UK and over three-quarters of butterflies and two-thirds of moths are declining. We recognise it needs a great team with a wide variety of skills to tackle the problems facing butterflies, moths, and the environment.

Our staff and volunteers are proud to be part of Butterfly Conservation and are dedicated to making a difference to the environment we live in. We understand the importance of maintaining and expanding our expert and valued team of people and offer a range of roles located all over the UK, from the peat bogs in Scotland to the post room in Dorset.

You may also have experience in the following: Communications Manager, Communications Officer, Digital Officer, Membership Officer, Project Management, Internal Communications, CRM, Marketing Assistant, Marketing Executive, Marketing Officer, Communications Executive, Communications, Marketing Management etc.

REF-210 094

The National Lottery Community Fund has created a new role for a Records Manager who wants to make a difference.  This is a fantastic opportunity to join the UK’s leading community funder to lead on our information assets approach.

We are looking for a colleague who has experience and understanding of applying Records Management principles and standards in a public sector setting.This is a role you can make your own to build a meaningful framework and an engaged colleague culture on managing our information assets and records.

Particularly focus areas for the role will be:

• ensuring we have an Information Asset Register that is user-friendly and easy to keep up-to-date
• developing and managing a revised data retention policy that reflects our wide range of information and systems
• establishing and rolling out a user-friendly classification and marking system for our documents
• Establishing an archiving policy and practice with the National Archives and other external organisations we work with to best manage our information assets.

This is a rewarding role for anyone who enjoys relationship-building and influencing colleagues at all levels to drive positive change; you will work with every team across The National Lottery Community Fund to help us get the most out of our information assets and ensure we are a good custodian of our information. 

This is also a great role for a strategic thinker who enjoys a good mix of big-picture-thinking and an attention to detail.You’ll have strong planning and organisational skills and experience and confidence using IT systems for managing information, particularly Microsoft Office 365 (M365).

You will be part of our friendly Legal and Information Governance team, reporting into the Head of Legal with a dotted line to our Senior Information Risk Owner (SIRO).This is a hybrid-working role with a good balance between travelling to our offices UK-wide to engage with colleagues and team and autonomous working from home.

Interview Date: Interviews will be held in December 2023 with the role commencing early 2024.

Location: We have a flexible approach to working and work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown.

Essential criteria

• Experience of designing and implementing records management strategies and systems
• Experience of using IT systems for managing information (particularly M365)
• A sound understanding of Records Management principles and best practice and knowledge of Data Protection and Freedom of Information legislation
• Experience of influencing, relationship-building and training colleagues at all levels and an ability to prioritise effectively.
• Experience of working within cross-organisation teams and a strategic and solutions-focussed approach.
• Relevant experience gained within a public sector setting or a similar environment

Desirable criteria

• Qualification in records or information management and/or accreditation by a relevant professional body (e.g. Information Records Management Service (IRMS), Archives & Records Association (ARA) or the Chartered Institute of Library and Information Professionals (CILIP).
• Experience working in a complex environment with multiple and sometimes competing priorities.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

This is a new position funded by the Scottish and Welsh Governments, to increase the availability of free, high quality, expert and locally accessible immigration advice. This role will help to grow Settled’s presence in Scotland and Wales.

You will provide complex immigration advice to EU citizens and their families in Scotland and Wales and work collaboratively with other service providers in those nations and with Settled’s dynamic UK-wide team of multilingual staff and volunteers. 

Your clients will be from all parts of Europe as well as people with EU citizenship who are from other countries, they will include isolated and vulnerable groups such as Roma, and you will work alongside Settled's Ukraine service. 

Much of the advice can be delivered remotely, but some face-to-face advice is expected in Wales and Scotland (we have staff in Newport and Edinburgh) and there will be some travel to meetings within the UK.

The role is full time, but we appreciate that some good candidates may prefer to work part-time, or may prefer to focus either on Scotland or Wales rather than covering both nations. We welcome applications for all options. If you would like to discuss the role before applying, please contact Andrew Jordan at Settled.

We will interview as soon as we receive applications from good candidates so please apply promptly.

We have an exciting opportunity for a full-time Human Resources Manager to join our team, on a permanent basis.

This will be a, primarily, remote working role, which requires the willingness and ability to travel to meet the needs of the team and the wider organisation when appropriate. There may be occasional travel for meetings with the wider team several times a year.

What we offer:

• A starting salary of £33,024 - £40,221 depending on experience.
• 28 days’ leave + 8 public bank holidays (25 days annual leave and 3 closure days)
• Ethical pension scheme (5-7% employer contribution)
• Flexible working hours
• Employee Assistance Programme and health cash-back scheme
• A fun and supportive team
• A solution-focused atmosphere and hard-working environment
• Cycle to work scheme
• Animal companion compassionate leave
• Death in service benefit

If you are a CIPD qualified HR professional looking to join a forward-thinking organisation that champions a healthy working culture, then we have the perfect opportunity for you.

In this highly rewarding role, you will have the chance to make an enormous impact on the culture of our progressive organisation. We will provide you with ample professional support and opportunities for career growth as you join us on our mission.

Key responsibilities of the role:

As an HR Manager, you will be responsible for providing The Vegan Society with clear HR advice and guidance as we carry out our operations.

Providing expert advice to our senior leadership, you will manage a range of HR functions, ensuring all company procedures and policies are compliant with all relevant legislation. You will support a range of complex employee relation cases including change management.

Playing a crucial role in our organisational development, you will also produce an annual HR plan and will lead on HR activities such as the development and delivery of staff training programmes. Alongside these activities, you will lead on the employee lifecycle and support the delivery of our EDI strategy and build the strategies and processes required.

What are we looking for?

• Extensive experience in HR
• Experience of supporting senior management and/or trustees
• Experience of supporting the management of organisational change processes
• The ability to answer complex queries
• Experience of implementing and planning organisation-wide training
• A high level of knowledge and understanding of employment law, HR policy and legislation
• Experience of recruitment and EDI
• CIPD qualified

The Vegan Society as an organisation values equality, diversity and inclusion. We want to be an organisation that tackles any structural discrimination or prejudice. We are actively trying to increase diversity in our organisation and encourage applications from all sections of the community.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.

Salary and Hours:

This is a full-time (37.5 hours per week) role with a salary of £33,024 - £40,221 depending on experience.

It is a condition of your employment that, as far as is possible and practicable, you adhere to a vegan diet and lifestyle.

Other organisations may call this role: HR Manager, Senior HR Advisor, Senior Human Resources Advisor, Employee Relations Manager, HR Generalist, HR Support Manager, or HR Services Manager.

How to Apply:

Please fill out the job application form

The application deadline is 9am Monday 18 December 2023.

Interview dates TBC

CVs cannot be accepted. No agencies.

About us 

Myeloma UK is the only organisation in the UK dealing exclusively with the incurable blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

About the role

 This is a new role within the Philanthropy and Strategic Partnerships team responsible for developing and leading our major donor programme. Myeloma UK is embarking on an ambitious five-year income generation strategy, which aims to increase income from £5m to £10m by 2028. This position will play a critical role, working alongside the Head of Philanthropy and Strategic Partnerships to double the income we raise from major donors and family trusts by securing 5-6 figure grants for a range of innovative and life changing programmes – including patient and family support, research and advocacy. The Philanthropy Manager is also responsible for managing and supporting the Philanthropy Officer in securing mid to high level donations from individuals.

The major donor programme at Myeloma UK is established - we have a strong community of existing high-level supporters and have identified significant potential donors within our community - but these opportunities have not been fully leveraged in the past. Building on this foundation, and a major fundraising Gala planned for Spring 2024, there is a significant opportunity to transform this area of fundraising and this role will be instrumental in delivering a step change in our approach. The role requires outstanding relationship building skills, and the ability to work with high-net-worth individuals, to build credibility and trust and inspire them to support Myeloma UK.

About you

You will be an experienced major donor fundraiser with the ability to secure 5-6 figure gifts and lead others to do the same. You will be a strategic thinker, who is ready to lead and implement our major donor strategy alongside the Head of Philanthropy and Strategic Partnerships.

We need someone with exceptional relationship management skills with the ability to nurture high value relationships and also work closely with senior colleagues, Trustees and other volunteers to build deep and long-lasting donor relationships. It will be crucial to work closely with colleagues across the charity to identify fundraising priorities, develop fundraising propositions and involve them in the cultivation and stewardship of key relationships.

You will be a skilled communicator and negotiator with the ability to communicate complex scientific information in an engaging way. We need someone who can build relationships from scratch, uncover donor motivations and convey the importance of Myeloma UK’s work to inspire support.

 How to apply

 If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending us a CV that sets out your career history, with key responsibilities and achievements together with a covering letter telling us more about you and what you think makes you a good candidate for this role.

Applications close on Sunday 10 December. Interviews will be held remotely w/c 18 December 2023. You may be asked to do a task prior to your interview.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates.

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.