• Are you looking for volunteer roles ?

    Go to volunteering section

51

Senior service manager jobs in scotland, edinburgh

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Oak National Academy Ltd, Remote
£57,660 per year + benefits (including 4.5 day week and 11% employer pension).
Posted 2 days ago
Transforming Lives for Good (TLG), Remote
£29,487.60 - £31,893.60 (£49,146 - £53,156 FTE) per year + 10% employer pension, life assurance, generous holiday allowance
Posted 1 day ago
Closing in 4 days
VoiceAbility, Edinburgh, Edinburgh (Hybrid)
£27,500 - £31,000 per year
Posted 1 week ago
Closing in 6 days
Victim Support, Remote
Up to £50265.00 per annum
Posted 2 weeks ago
Closing in 2 days
Distinctive People HR & OD Consultancy Ltd, Remote
£5,000 per year
Posted 3 weeks ago
Closing in 3 days
Ealing Parent Carer Forum, Remote
£40,000 pro rata
Posted 3 weeks ago
Christian Aid, Edinburgh, Edinburgh (On-site)
£53,593 - £58,475 per year (including London allowance if applicable)
Posted 2 weeks ago
IRIS Recruitment, Remote
£53,000 - £58,000 per year
Posted 5 days ago
Centrepoint Church, Bathgate (On-site)
Salary is £33,000–£36,000 per annum (full-time equivalent), pro-rated to 4 days (approximately £26,600–£28,800 actual)
Posted 5 days ago
Closing tomorrow
Church of England, Remote
Up to £68999 per annum
WE ARE LOOKING FOR A HEAD OF YOUNGER LEADERS
Posted 1 week ago
Page 3 of 4
Remote
£57,660 per year + benefits (including 4.5 day week and 11% employer pension).
Full-time or part-time (Our full-time hours are a 4.5 day week or 9 day fortnight. Part-time also considered.)
Temporary (Initially until 31 March 2026)
Job description

At Oak, we treat people as capable adults, we care deeply about wellbeing as well as performance, and we always focus on the impact we’re here to make for teachers and pupils across the UK.

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

  • Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

  • Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

�� About the Role

This isn’t a traditional HR role. At Oak, HR is about enabling people to do their life’s best work in an environment of trust, care and autonomy. You’ll support the continuous improvement of our HR services in a way that reflects our culture - light on bureaucracy, strong on fairness, inclusion and impact.

From recruitment and onboarding through to engagement and wellbeing, you’ll design and deliver approaches that are simple, effective and values-driven. You’ll partner with managers to empower them to lead their teams well, and you’ll contribute to organisation-wide projects around equity, diversity and inclusion, performance, well-being and culture.

This is a hands-on role with influence across the whole organisation. You’ll bring HR expertise and pragmatism, but equally you’ll champion Oak’s values: create the right environment, be a great colleague, own your role but work for the team, make things happen, and keep getting better.

�� What You’ll Be Doing

  • Lead and continuously improve the end-to-end recruitment process (ensuring the timely and effective hiring and on-boarding of top-tier talent), and transactional and enabling HR services (enabling engaged and high performing teams) for Oak, ensuring regulatory and best practice compliance.

  • Maximise organisational effectiveness and engagement through enabling and empowering managers across Oak to coach and support their teams and colleagues to do their life’s best work.

  • Lead and contribute to projects and strategies to enhance Oak’s culture, employee experience and impact, including: EDI, performance management, reward, well-being, and employee engagement.

  • Maintain specialist expertise in HR and Employment Law and be the authority across Oak whilst drawing on external expertise where required.

  • As a member of the Oak Team, you will contribute to the wider success and culture of the organisation and support and role model our five values: create the right environment, be a great colleague, own your role but work for the team, make things happen, and keep getting better.

  • Work in cross-functional and product oriented squads with colleagues from across the organisation, as required.

  • Deputise for senior Operations colleagues and take on other general responsibilities as required.

�� What We’re Looking For

  • 5+ years experience in leading the continuous improvement and service delivery of an HR department, with expertise in employment law, diversity and inclusion, and best practice people management/engagement.

  • Experience of managing a 5 figure budget.

  • Experienced in recruiting and developing a high performing and inclusive organisation as well as experience in managing and coaching direct reports.

  • Highly effective listening and communication skills with a high level of empathy and a commitment to fostering an inclusive workplace.

  • Collaborative and innovative approach to continuous improvement with a pragmatic and enabling style.

  • CIPD qualified or a Masters in Human Resources Management.

  • Experienced/qualified in coaching desirable.

�� Our Benefits

  • 25 days annual leave, plus one extra day for each year of service (up to 28)

  • Additional Oak closure days over Christmas/New Year

  • 11% employer pension contribution (with no minimum employee contribution)

  • A 36-hour working week, with half-days on Fridays or every other Friday off

  • Fully remote working — we’ll support your home set-up and offer coworking options if preferred

  • Twice-yearly in-person offsites to collaborate, connect, and have fun

  • A culture that genuinely supports flexibility, autonomy, and trust

�� Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.

We use the Applied recruitment platform to help reduce bias in our hiring process. 

�� Key Info

  • Location: Remote, but you must be based in the UK with the legal right to work here

  • Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

  • Closing date: We’ll be reviewing applications as they come in and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

Next steps

You’ll answer some questions related to the requirements of the role and the culture at Oak. After the advert closes, your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).

If you are shortlisted, we’ll invite you to a remote interview on Zoom.

We love giving feedback, so at the end of the application process we'll share how well you performed.

We are aiming to start interviews by end of October 2025.

We are experiencing really good responses to our job adverts. This may lead us to close the role early, so if you are considering applying then please get your application in early to avoid missing out.

We are an equal opportunities employer.

We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Posted by
Oak National Academy Ltd View profile Organisation type Non Charity Employer Company size 101 - 500
Posted on: 02 October 2025
Closing date: 16 October 2025 at 15:34
Tags: Human Resources

The client requests no contact from agencies or media sales.