Senior service manager jobs

Transform Drug Policy Foundation is a leading charity working to end the war on drugs and promote policies that prioritise health, human rights, and social justice. With a small but passionate team, we campaign, educate, and influence decision-makers to reform drug policy in the UK and globally.

We are entering an exciting new phase of organisational growth and are looking for an organised, proactive Administrator to play a key supporting role.

About the Role

This new role will provide vital administrative support across fundraising, programme delivery, and operations. You’ll help keep the organisation running smoothly, freeing up time for senior staff to focus on income generation and impact. From CRM management and donation tracking to event logistics and donor communications, you'll be central to ensuring Transform’s work is efficient and effective.

Overall aim

• Work with the CEO on implementing supporter journeys and other fundraising systems and processes as required

• Assist with the delivery of our fundraising strategy

Key responsibilities:

Fundraising support (approx. 50%)

• Lead on the roll-out, development, and ongoing maintenance of our fundraising CRM system and supporting platforms

• Support the CEO and fundraising team with scheduling, meeting preparation, and follow-up.

• Assist with proposal submissions by formatting documents, collating supporting materials, and tracking deadlines.

• Maintain an organised digital library of fundraising collateral (e.g. case for support, templates, reports).

• Act as the first point of contact for supporters and members of the public, dealing with fundraising enquiries, requests for information, and feedback via the telephone, email, and post.

• Thank donors and create personalised correspondence and other communications to support the donor journey.

• Support the delivery of face-to-face and online events including donor stewardship events.

• Lead on the roll-out, development, and ongoing maintenance of our fundraising CRM system, and maintain accurate records.

• Maintain our online giving platforms.

• Conduct prospect research on new fundraising opportunities and sources of income as directed by the CEO.

Team and Operations Support (approx. 50%)

• Provide day-to-day admin support for the CEO and wider team, including diary management, meeting coordination, and inbox support.

• Organise team meetings, take notes and track action points.

• Help onboard new freelancers, volunteers, and staff members (e.g. access to systems, scheduling inductions).

• Support basic finance admin (e.g. tracking invoices, reconciling expenses, liaising with bookkeeper).

• Coordinate CRM and IT systems with external providers to ensure functionality and updates.

• Maintain internal folders and files using best practices in cloud storage (e.g. Google Drive).

• Assist in developing and maintaining an effective website so donors have a seamless user experience

• Maintain excellent working relationships with the team

• Ability occasionally to work outside normal office hours/flexibility for events and networking opportunities.

Person Specification

Essential 

• Excellent organisational and time-management skills.

• Proven administrative experience, supporting a small and busy team.

• Experience of working with CRMs/Databases including at the roll-out and development stage.

• High attention to detail, especially when handling data and scheduling.

• Experience of customer service/donor relations or similar.

• Strong research skills, including the ability to search for reliable information online, with excellent attention to detail.

• Experience of maintaining accurate records (e.g. customer records, contact details, project data).

• Working in an organised manner, managing deadlines effectively and responding flexibly to work priorities.

• An ability to develop and manage effective working relationships with colleagues and external stakeholders.

• A proactive, can-do attitude and ability to juggle multiple priorities.

• Commitment to Transform’s mission and values.

Skills 

• Excellent communication skills, both verbal and written.

• Exceptional levels of organisation.

• Ability to work as a part of a team and on own initiative.

• Strong planning and ability to deliver to deadlines.

• Strong IT literacy, experience of using Microsoft 365/ google

• Strong people skills for building relationships and networking with external stakeholder, team members and key contacts.

• Demonstrable experience of using fundraising databases for financial and relationship management.

Desirable

• Effective written communications with a persuasive writing style.

• Experience of working in a fundraising environment.

• Experience of working on or delivering fundraising events.

• Experience working in a small, values-driven charity or campaigning organisation.

• Understanding of confidentiality and data protection requirements (e.g. GDPR).

• Knowledge of the voluntary sector.

• Understanding of drug policy reform

• A genuine and enthusiastic commitment to the values, vision and goals of Transform.

 

What We Offer

• Flexible, hybrid working arrangements.

• Opportunity to play a central role in a fast-growing and mission-driven organisation.

• Training and development tailored to your role (e.g. fundraising, CRM, project management).

• 25 days annual leave + bank holidays (pro rata).

• A supportive and inclusive working environment.

 

Equality and diversity

Transform is committed to diversity, inclusion and equality in all its work. We welcome and encourage people with Black, Asian and other minority ethnic backgrounds to apply for this post.

How to apply

Please send a CV and cover letter 

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

The LifeSkills Support Worker (Virtual) will provide online support to individuals who are further away from employment, education or training by using a strengths based approach as part of the LifeSkills Intensive Programme. 

This is a new role and it is planned that referrals will be received directly from Tier 3 FamilyLine services (counselling and befriending services). 

The LifeSkills programme supports individuals and families to build their confidence, social networks, financial and employability skills. The LifeSkills Support Worker will work closely with the wider LifeSkills teams (Intensive and Open).

Area Director (Yorkshire and the Humber)

Location: Hybrid
Department: Member Services
Salary: circa.£60,000
Hours: 37.5
Contract Type: Permanent

An exciting opportunity has arisen to join the Association of Colleges (AoC) as an Area Director for Yorkshire and The Humber region AoC is the national voice for further education colleges in England, representing almost 95% of the sector and supporting over 2.2 million students every year. As a not-for-profit organisation established by colleges, for colleges, we are committed to transforming lives through education, skills and opportunity.

In this role, the Area Director is our senior representative and primary contact for member colleges across the Yorkshire and The Humber region. This is an influential role, working closely with college Boards, CEOs/principals and senior teams to understand and meet their needs. You will champion and represent colleges with key stakeholders, including devolved authorities, and engage members in AoC’s policy and public affairs work.

We are seeking a strong leader with excellent interpersonal and influencing skills, gained from working in a complex stakeholder environment. You will need a deep understanding of colleges and the further education policy and political environment, ideally supported by experience in the FE sector. Strong local knowledge of the region’s social and economic context will also be essential.

We are a values-led organisation with a culture of high performance and commitment. In return for your expertise, we offer a great package of rewards and a flexible working environment based on mutual trust.

If you’re a confident, strategic and collaborative professional looking to make a difference in an influential role, we’d love to hear from you!

At AoC, we value trust, flexibility and professional growth. You’ll join a high-performing, mission-led organisation that offers generous benefits, flexible working, and opportunities to develop your career while making a positive impact on the FE community.

Hours: Full Time, 37.5 Hours per week

How to Apply

If you think you have the skills, experience, and attributes to hit the ground running in this position, we would welcome your application. Click 'apply now' below.

To be considered for this role, your application must be submitted and received by 12pm on 29 September 2025.

Interviews Date: 8 October 2025

Location: Onsite, Sheffield College

AoC is committed to providing equal opportunities and embracing diversity. We encourage applications from everyone and will not discriminate against any applicants on the basis of age, disability, sex, gender identity, marital status, pregnancy, race, religion or belief, or sexual orientation.

Thank you for your interest in this opportunity to join the AoC team.

Benefits: 30 days’ annual leave 8 bank holidays paid Christmas closure, Car Allowance, Bank Holiday Swap, Work remotely whilst abroad, Employee Assistance Programme, Enhanced family leave, Electric Vehicle Salary Sacrifice Scheme, Cycle to Work, Paid volunteering leave, Regular team socials, Eye-care contributions

REF-223 852

Parkinson’s UK is looking for a Data Operations Support Analyst who will support business critical data operations functions within the Data Operations Team.

About the role

You’ll use your skill in SQL and your knowledge of relational databases and CRM to ensure that ETL/ELT processes operate effectively and data selections are reliably & accurately provided.

Working closely with the Data Quality & Processing Analyst and Senior Data Operations Analyst you will provide a robust service to the organisation, developing it to support stakeholders.

What you’ll do

• Understand and manage operational data flows across the organisation

• Work closely with Fundraising and other teams to deliver campaign selections and other supporting data services

• Work closely with Data Engineering to ensure robust, automated ETL processes

• Ensure that business critical processes are fully supported and have cover

• Build relationships with stakeholders and collaborate on designing and refining data flows, ingesting data using the most appropriate tools

What you’ll bring

• Experience of working with CRM data, managing data flows and ETL processes 

• Experience of delivering data selections for marketing and communications activities 

• SQL skills: 2+ year hands-on experience preferably in a CRM marketing environment

• The ability to communicate effectively to develop and maintain excellent working relationships with a wide range of stakeholders 

• Clearly communicate complex data themes with technical and non-technical colleagues

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home. You’ll be expected to attend the office at least 2 days a month, with flexibility. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Fuel Bank – Triage Support Advisor

Location – Remote based role with occasional travel to the Midlands for team meetings & training.

Hours – Part & Full Time Positions. F/T – 37.5 hours Monday to Friday. P/T 18.5 hours flexible Monday to Friday to suit the needs of the charity and individual’s work life balance. 

Salary - £27,000.00 pro rata

Are you a confident communicator with strong administration skills? Are you happy to work in a busy reactive role processing queries and applications? Are you flexible, empathetic and able to deliver great customer service to our clients via email and telephone interactions?

Fuel Bank Foundation is the only UK charity to focus on the challenges of people living in fuel crisis. We provide emergency financial support through our network of partners who identify people who cannot afford to pre-pay for their energy.

As Triage Support Adviser at Fuel Bank Foundation, you will be the first point of contact for beneficiaries, partners, or referral agencies seeking assistance. Your primary responsibility will be to assess needs, gather essential information, and direct each query to the appropriate team or resource. You’ll play a critical role in ensuring that those in need receive timely and accurate support, helping maintain smooth day-to-day operations within the Foundation’s support services.

Key Responsibilities

Initial Contact & Needs Assessment

• Inbound Enquiries: Respond to incoming calls, emails, or online requests, providing a welcoming and empathetic first point of contact.
• Information Gathering: Ask relevant questions to understand the nature of each enquiry—whether a client needs immediate fuel assistance, advice, or referral to another service.
• Basic Eligibility Checks: Perform preliminary assessments to confirm a caller’s eligibility or direct them to the right partner agencies.

Triage & Referral

• Case Prioritisation: Quickly identify urgent cases (e.g., no heating supply, extreme vulnerability) and escalate them as needed to senior colleagues or specialized services.
• Routing Calls/Emails: Forward complex queries or those requiring in-depth guidance to the appropriate department (e.g., Customer Support, Policy & Impact, Finance for voucher-related questions).
• Follow-Up Coordination: Log essential details for each interaction, ensuring smooth handovers and timely follow-up by the relevant team member.

Data Entry & Record Keeping

• Database Management: Accurately input beneficiary information into the Foundation’s CRM or case-management system, maintaining up-to-date records in line with data protection policies.
• Documentation: Keep clear notes on calls, emails, and web form submissions, tagging them with relevant categories (e.g., urgent, general enquiry, advice request).
• Reporting: Support team leads by generating basic reports or summaries on enquiry volumes, types of requests, or common issues.

Communication & Collaboration

• Liaise with Colleagues: Update other teams or managers about trends in call types or emerging issues that might require policy changes or additional resources.
• Team Support: Assist in scheduling, task delegation, or administrative tasks when needed, contributing to a well-coordinated triage function.
• Stakeholder Engagement: Occasionally interact with partner organisations, local agencies, or other charities to exchange referral information or confirm assistance protocols.

Quality & Compliance

• Adherence to Policies: Follow all internal guidelines, including safeguarding, confidentiality, and data protection (GDPR).
• Continuous Improvement: Identify recurring enquiry patterns or potential service gaps, suggesting improvements to triage processes.
• Professional Development: Stay informed about any updates in the charity’s programs, fuel poverty regulations, or relevant partner services.

What will you receive in return:

· Support from a team of like-minded individuals who will support you to succeed in the role.

· Annual leave entitlement of 27.5 days (FTE), plus bank holidays plus the option to buy/sell extra days.

· A flexible working week to ensure work life balance.

· Enhanced pension contributions.

· Equal opportunity employers.

· Full onboarding programme with ongoing training and development opportunities.

eCommerce Assistant

Manse Lane Warehouse, Knaresborough, North Yorkshire

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our eCommerce Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As our eCommerce Assistant, reporting to the eCommerce Officer, you will play a key role in supporting the day-to-day trading activity of our eCommerce Team. Your focus will be on helping us meet our online sales targets by efficiently listing products and ensuring orders are shipped promptly to our customers. You will also help us to make the most of our premium warehousing space, by keeping our listed products stored in the best possible locations for easy access and smooth operations.

As eCommerce Assistant you will have a passion for generating income for the charity, and a relentless commitment to delivering and exceeding targets to generate income for funding life-saving research.  

Specifically, you will:

E-commerce

• Set up warehouse locations for our new goods and products to support sales on our Shopify platform, ensuring they are set up correctly to maintain inventory.

• Support the eCommerce and Product Manager to identify opportunities to improve procedures and systems and support our volunteers with any changes to ways of working.

• Identify innovative new online trading and business opportunities to increase income, ensuring that these are raised with your line manager.

• Ensure all customers are communicated to effectively, and all posting and packaging is completed within prescribed timescales.

• Using ListingMonsterAI, produce listings for our eBay shop, ensuring that your KPIs are met.

• List appropriate items for sale on our Depop and Vinted channels, using your experience and training to establish what items will resonate with the demographics on those platforms.

People management

• Support our team of well-trained volunteers to ensure that they are operating in line with the expectations of the Yorkshire Cancer Research eCommerce team.

• Play a part in the wider eCommerce team and work to ensure that targets are met across the whole function, providing support to peers and managers, as and when required.

Financials

• Deliver the eCommerce budgets and KPIs.

• Consistently deliver the listing targets to ensure that there is a constant flow of new products online to drive interest and maintain the eBay algorithm

Strategic

• Ensure that listings generate brand awareness through adhering to brand guidelines.

• Work with colleagues to monitor supporter journeys for online shop customers.

Relationships

• Create an environment of continued volunteer engagement.

• Professionally represent Yorkshire Cancer Research as an ambassador in working relationships with external partners.

• Champion and role model excellence in customer and supporter experience and engagement within your team.

About You

To be considered for this role, you will need:

· To be educated to GCSE or equivalent level qualification.

· To have a proven track record in, or passion for, eCommerce.

· To have a full UK driving licence, access to own vehicle and ability to travel across Yorkshire.

· To have experience of sales target delivery.

· To have experience of identifying process inefficiencies.

· To have a good understanding of eCommerce platforms including, but not limited to, eBay, Depop, Vinted and Shopify.

· To be familiar with eBay's policies.

· To be able to work at pace.

· To be able to communicate effectively at all levels with internal and external stakeholders.

· To have excellent organisation skills and ability to plan and manage priorities.

· To be able to work independently and as part of a team.

· To have the ability to understand and analyse sales figures.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 24 September 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact the Recruitment Team.

Product Marketing Lead (Life Sciences)

*Internally this role is known as Scientific Product Marketing Lead

£73,000 - £80,000plus

Reports to: Head of Growth Marketing Cancer Tools

Directorate: Directorate

Contract: Permanent

Hours: Full time 35 hours per week (Flexible working requests such as compressed hours can be considered depending on business need)

Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)

Closing date: 15 September 2025 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Recruitment process: Screening Call, first stage competency-based interview via Microsoft Teams followed by 2nd stage face to face interview at our head office in Stratford, London. This will include a presentation/task relevant to the role.

Interview date: 1st stage: 1 and 3 October, 2nd stage: 10 and 13 October 2025

At Cancer Research UK, we exist to beat cancer.

We have a new exciting opportunity for an experienced, collaborative and results driven individual to join our team as a Scientific Product Marketing Lead. You will be responsible for expanding our customer base, product awareness and sales to academic researchers, as well as increasing commercial licenses to industry sectors.

About the team

, the research tools arm of Cancer Research UK (CRUK), is a non-profit, global community of cancer researchers, academic institutes, and professional societies, with a shared mission to accelerate cancer research. With a history of more than 40 years of managing and providing reagents to both academic and for-profit laboratories around the world, CancerTools.org has been steadfast in its mission of accelerating cancer research by making research tools widely and easily available, extending CRUKS influence to a global audience

You'll bring your strong people management skills, to coach, motivate and guide a small team (c4) of Product and Senior Product Managers. You will provide key direction to deliver MQLs and driving growth to meet sales targets for our leading cancer product portfolios in specific cancer research fields.

This is a great opportunity for an experienced Senior Product Marketing Manager or Product Marketing lead from a Life Science reagent background, to join a mission driven organisation and have a real impact in how we connect, collaborate and ultimately enable world class researchers to continue their life saving work.

You'll be joining a growing team of individuals passionate about what they do, so we are looking for candidates who thrive in a dynamic startup environment, keen to make the role their own and grow with us.

What will I be doing?

• Accountable for global scientific marketing, with line management and responsibility for a team of Product Marketing Managers across key cancer areas

• Provide strategic direction to the product marketing team to develop and manage multichannel, data-driven marketing campaigns across cancer areas to deliver on revenue targets, KPIs, within budget

• Responsible for strategic marketing and content strategy to optimise scientific content and campaigns across cancer research areas for Marketing qualified leads (MQL) and revenue generation (product marketing collateral, case studies, resources, webinars, global exhibition, third-party advertising, email campaigns, Search Engine Optimisation (SEO) and Pay per click advertising (PPC), market research and surveys)

• Monitor global competitive developments across cancer fields, to revise and direct product strategy and positioning accordingly

• Responsible for strategic engagement with Key Opinion Leaders, and partners, existing customers in academia and Industry to explore new avenues for growth, inform strategy and cancer portfolio improvement

• Steer product lifecycle management, new product launches, global pricing strategy, e-commerce optimisation and promotional activities

• Expand and grow qualified customer databases for prioritised cancer research areas

• Identify market opportunities for product additions and improvements for company-wide communication

• Accountable for overall reporting of KPIs, MQLs and revenue against target to the senior leadership team

What are you looking for?

• Extensive experience in senior product marketing or senior marketing roles in the life science reagents industry (knowledge to include, minimally, antibodies, cell lines, cell culture)

• Exemplary communication skills, both written and verbal

• Demonstrable success in increasing global market share in life science product portfolios through targeted marketing strategy

• Line management experience

• Experience in setting, monitoring and delivering on marketing KPIs, sales targets and communication to management

• Full knowledge of using the marketing channel mix, including digital channel marketing expertise (SEO, PPC, Email, Web, Social, Third Party)

• PhD in a Life Science discipline or BSc/MSc with equivalent commercial research experience (cancer related fields preferred)

• Knowledge or experience of cancer/oncology specific products and tumour models (Cell lines, PDX, Organoids) isn't essential but would be beneficial

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check. (To be included if applicable)

For more information on this career opportunity please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

Area Director (North East)

Location: Hybrid
Department: Member Services
Salary: circa.£36,000 (FTE £60,000)
Hours: 22.5
Job Type: Part time
Contract Type: Permanent

An exciting opportunity has arisen to join the Association of Colleges (AoC) as an Area Director for the North East region. AoC is the national voice for further education colleges in England, representing almost 95% of the sector and supporting over 2.2 million students every year. As a not-for-profit organisation established by colleges, for colleges, we are committed to transforming lives through education, skills and opportunity.

In this role, the Area Director is our senior representative and primary contact for member colleges across the North East region. This is an influential role, working closely with college Boards, CEOs/principals and senior teams to understand and meet their needs. You will champion and represent colleges with key stakeholders, including devolved authorities, and engage members in AoC’s policy and public affairs work.

We are seeking a strong leader with excellent interpersonal and influencing skills, gained from working in a complex stakeholder environment. You will need a deep understanding of colleges and the further education policy and political environment, ideally supported by experience in the FE sector. Strong local knowledge of the region’s social and economic context will also be essential.

We are a values-led organisation with a culture of high performance and commitment. In return for your expertise, we offer a great package of rewards and a flexible working environment based on mutual trust.

If you’re a confident, strategic and collaborative professional looking to make a difference in an influential role, we’d love to hear from you!

At AoC, we value trust, flexibility and professional growth. You’ll join a high-performing, mission-led organisation that offers generous benefits, flexible working, and opportunities to develop your career while making a positive impact on the FE community.

Hours:Part Time, 22.5 Hours per week (3 days)

How to Apply

If you think you have the skills, experience, and attributes to hit the ground running in this position, we would welcome your application. Click 'apply now' below.

To be considered for this role, your application must be submitted and received by 12pm on 29 September 2025.

Interviews Date: 10 October 2025

Location: Onsite, New College Durham

AoC is committed to providing equal opportunities and embracing diversity. We encourage applications from everyone and will not discriminate against any applicants on the basis of age, disability, sex, gender identity, marital status, pregnancy, race, religion or belief, or sexual orientation.

Thank you for your interest in this opportunity to join the AoC team.

Benefits: 30 days’ annual leave 8 bank holidays paid Christmas closure, Car Allowance, Bank Holiday Swap, Work remotely whilst abroad, Employee Assistance Programme, Enhanced family leave, Electric Vehicle Salary Sacrifice Scheme, Cycle to Work, Paid volunteering leave, Regular team socials, Eye-care contributions

REF-223 855

We have an exciting and challenging opportunity for a Team leader to join the National Homicide Service (HS) on a permanent basis, covering the North and North East of East of England, working 37.5 hours per week.

This role is home-based covering Northumberland, Newcastle, Stockton on Tees, Humberside, Durham, North Yorkshire, West Yorkshire, South Yorkshire. You should live in one of these areas as regular travel is required.

Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witness to homicide?

Do you want to lead a supportive, passionate and committed team?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

You will lead and support a team of Homicide Family Caseworkers to meet VS and Homicide Service standards and contractual requirements. You will be able to demonstrate the excellent organisational skills essential to managing a demanding and diverse workload and will have experience of achieving key performance indicators, as set by the Operation managers and Deputy Head of Service.

We pride ourselves on providing exceptional trauma informed advocacy and support to all service users and you will have an understanding of the impact that trauma and bereavement can have on individuals. We support staff to keep them safe within their role and you will lead on the importance of personal and professional resilience and wellbeing for the team.

You will have excellent communication skills and will support the Operation Managers to maintain the highest standards of service delivery, across a widely geographically dispersed team. You will be prepared to travel across the geographical area including occasional overnight stays to ensure you can meet team members in person as well as online. A driving license and use of a car are both essential as well as access to public transport. You will be reimbursed for all travel costs.

You will also enjoy working closely with a range of stakeholders (including Police Family Liaison Officers and Senior Investigation Officers within the Major Crime teams/Social Services) and will have experience in building constructive working relationships, focused on delivering the best service for vulnerable service users. You should be a confident presenter, and able to share the service and work we do to inform, educate and encourage notifications and referrals into the service.

Please see attached Job Description and Person Specification for full details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

HR Administrator 

Service: Human Resources

Salary: £24,206.00 FTE per annum

• If office-based, additionally, £3,827 Inner London Weighting FTE per annum

• If home-based, additionally, £480 home-based allowance FTE per annum

Location: Family Action Head Office, London (N1) with hybrid working

We are flexible on hours of work and where this work is done. The salary provided above is for 37 hours per week based in our London (N1) office with hybrid working. This role could also be done part-time or from home. If you would like to discuss further, contact details are below. 

Hours: Full-time (37 hours per week). 

We offer flexible working arrangements - please see below for more details. 

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and of-fer direct, practical help to families and communities. 

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

Having launched our new HR system (iTrent) last year, we are looking for a detail-oriented HR Administrator with a can-do attitude, good communication skills and a professional and friendly demeanour to maintain the system; in conjunction with a team of HR Administrators, this role will provide full administrative support to the HR team and give front-line advice on basic queries to staff and managers. 

If you have great administrative and data entry skills, commitment to accuracy, a flexible approach and enthusiasm for developing a career in HR then this may be the role for you. The ability to use your own initiative to identify and complete tasks and suggest improvements will make you an ideal candidate, as will your common sense and patience. 

Main Responsibilities:

• Supporting the HR Operations Lead and HR Systems and Operations Manager with updating and maintaining the HR system (iTrent), ensuring accurate and timely data entry by utilising effective and efficient systems and processes.
• Being the first point of contact for all HR related queries, via phone and email, advising managers and employees on basic queries and escalating more complex queries appropriately.
• Ensuring the HR Administration team’s regular processes are carried out within appropriate timescales and tasks are completed in a timely manner.
• To collate, administer and share relevant and accurate information for the monthly payroll process.
• To draft and issue accurate HR correspondence relating to the entire employee lifecycle, including leavers, contract changes, maternity, sickness and annual leave.

Main Requirements (for details check the job description and person specification):

• Demonstrable experience of administrative procedures requiring a high degree of accuracy and attention to detail.
• Competent using the full suite of Microsoft Office programmes to enhance efficiency in the undertaking of tasks. 
• Excellent oral and written communication skills including the ability to write employment letters and contracts, policies, procedures and reports.

Benefits: 

• An annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays.
• Up to 6% matched-pension contributions.
• Flexible working arrangements.
• Enhanced paid sick leave and paid family leave provisions.
• Eye care and winter flu jabs vouchers.
• Cycle to work scheme.
• Investing in your professional development with ongoing quality training and career development opportunities.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

• Follow the link to our website and complete our digital application form
• Closing Date: Sunday 14th September 2025 at 23:59

Interviews are scheduled to take place from 22 to 25 September 2025 virtually, with slots throughout the working day and early/late slots available. 

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed inter-view scheme for disabled applicants who meet the minimum criteria for the role. 

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

The LifeSkills Support Worker (Virtual) will provide online support to individuals who are further away from employment, education or training by using a strengths based approach as part of the LifeSkills Intensive Programme. 

This is a new role and it is planned that referrals will be received directly from Tier 3 FamilyLine services (counselling and befriending services). 

The LifeSkills programme supports individuals and families to build their confidence, social networks, financial and employability skills. The LifeSkills Support Worker will work closely with the wider LifeSkills teams (Intensive and Open).

Job Title: Programme Coordinator – Careers, Events and Pathways

Department: Youth and Employability  

Reports to: Senior Manager

Salary: £25,000 -£28,000 per annum (Depending on experience)

Contract: 12 Month – Fixed Term Contract

Closing Date: 22nd September 

Interviews: W/C 29th September

Brentford FC Community Sports Trust

With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.

Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff.

Inclusion Statement

Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.

Safeguarding Statement

Brentford FCCST is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club’s commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team. We remind those barred from regulated activity that it is an offence to apply for such positions.

General Trust Accountabilities

• To ensure compliance with all relevant policies, including health and safety and safeguarding policies
• To ensure compliance with all relevant legal, regulatory, ethical and social requirements
• To ensure compliance with the Trust’s Code of Conduct.
• To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC Community Sports Trust
• To keep confidential any information gained regarding the Trust and its personnel
• To maintain a flexible approach to work at all times

The Youth and Employability Department

Over the past five years, Brentford FC CST has significantly expanded its Youth and Employability provision. The department provides a diverse range of informal and formal learning opportunities designed to help young people develop essential life skills, engage with their local communities and prepare for the world of work. Our programmes support their transition to adulthood, by equipping them with the confidence, experience and networks they need to thrive.

We believe in high-quality, impactful provision which makes a tangible difference to young people’s lives; our offer includes a wide range of personal, social and educational experiences delivered through both sessions and tailored 1:1 support. These include weekly group sessions, short courses/projects, PSHE style activity, holiday programmes, training opportunities, volunteering & social action, residential trips, employability workshops and industry engagement days.

Collaboration is at the heart of our approach. We work in partnership with schools, local authorities, charities, and national organisations to both reach young people and connect them to meaningful opportunities and wider support networks

What’s Ahead in 2025/2026

The department will deliver a wide range of impactful initiatives throughout the coming year, including:

• STEM Education: delivery of engaging STEM-focused activities in partnership with Worley.
• Groups and short courses: Workshops, courses, and youth groups such as our flagship Changemakers programme, Active Leaders, employability workshops focused on developing leadership, confidence, and transferable skills.
• Industry Insights and visits: Opportunities for young people to explore what it’s like to work in a community sports Trust environment or collaborating with local businesses to offer first-hand insight into various sectors.
• Work Experience: In-house placements that allow young people to develop real-world skills alongside our team.
• Job fairs and careers events: Large-scale events connecting young people with employers, run in collaboration with Indeed and UK Youth.
• Inclusion Education: Workshops in schools promoting inclusion and tackling discrimination, delivered in partnership with Tampa Bay and Kick It Out.
• Widening participation and targeted work: Tailored programmes to support young people from underrepresented groups, vulnerable groups, NEET young people.
• Partnership projects: Working with partnerships to offer exclusive opportunities to the groups we work with e.g London Youth - Diversity in the outdoors careers programme.
• Youth Voice: Working with young people representatives across departments at the trust to improve our services and provision.
• Careers and Employability Support: Workshops, mentoring, events and tailored guidance delivered in schools and colleges.

Main Purpose of Job

The Programme Coordinator – Careers, Events and Pathways is responsible for leading the planning, coordination, and delivery of large scale employability events and progression initiatives for young people. These include careers fairs, widening and participation events and employer engagement activities designed to open access to real world opportunities. This role will lead events from planning and partner liaison to on-the-ground delivery and post-evaluation reporting.

The coordinator will work with employers, schools, colleges, and local authorities to co-create meaningful pathways for young people, ensuring activities are aligned with labour market needs and tailored to the aspirations of young people we are working with.

The coordinator will take a lead on developing and managing strategic partnerships with employers and external organisations to broker new opportunities and promote progression routes into education, employment or training.

Grounded in youth work values, the coordinator will offer mentoring, support, and guidance to help young people navigate their next steps, overcome barriers, and access the right pathway for their goals.

Responsibilities

Event Planning and programme delivery

• Design, plan and deliver high quality and innovative events and activities for the youth and employability programme offer. Lead on major events such as careers fairs, job fairs, employer panels, and large outreach opportunities, ensuring effective planning, logistics, and execution.
• Ensure all events and activities meet the needs of participants, align with programme and partner objectives, and are delivered to agreed deadlines.
• Lead on event and programme logistics including planning, external bookings and venue hire, facilitators, transport, resources, risk assessment and other associated logistics.
• Provide tailored events and activities for young people from vulnerable, underrepresented and NEET Groups.

• Deliver presentations, sessions and other events (e.g. assemblies, PSHE lessons, lunch time stalls, workshops, job fair) to primary and secondary schools, non-mainstream schools, colleges, and other organisations to engage young people.

Stakeholder Engagement and Partnerships

• Build and maintain strong relationships with key stakeholders including existing partners (e.g Worley, UK Youth), local professional organisations, schools and colleges, local authorities, and future key stakeholders as they come onboard.

• Work in partnership with stakeholders to co-design and deliver events, promote programme opportunities, recruit participants, and support youth progression.
• Seek out new opportunities in relation to employment and training to support young people progress on to positive pathways. Work with stakeholders to develop new initiatives and collaborative projects.

Youth Engagement and support

• Lead cohorts of young people through events and programmes. Supervise, take responsibility for the pastoral care, and ensure safety needs of the young people are always met.
• Engage and build positive relationships with young people to provide effective support, mentoring and coaching on a one-to-one and group basis where needed.
• Develop, implement, and lead on recruitment and engagement strategies to recruit and retain young people for events.

Monitoring and Evaluation

• Record and monitor programme, partner and participant data using the relevant CRM systems ensuring all data is kept up to date.
• Ensure all administration tasks are completed accurately and within allocated time scales including handling personal data, managing expenses, safeguarding reporting, and risk assessments.
• Achieve weekly and monthly targets as set out by the Senior Manager, or partner organisation/ funder and regularly provide reports and monitoring information.

Leadership and Team Collaboration

• Lead and support casual staff to deliver high quality programmes, providing regular feedback and embedding reflective practice.
• Support the Senior Manager in recruitment, training, and supervision of casual delivery staff.
• Attend regular supervision sessions, team & organisation meetings, and complete compulsory training to enable all duties to be carried out effectively.
• Deputise for the Senior Manager when appropriate. Fulfil any other reasonable duties and responsibilities considered appropriate by the Senior Manager
• Work closely with the Senior Manager, Coordinators, Youth Workers, Coaches and programme partners to support the young people on the programmes ensuring a united approach.

Safeguarding and Compliance

• Understand and comply with all policies and procedures in line with Trust and contractual responsibilities including the safeguarding of the young people, GDPR, health and safety and EDI.

• Handle sensitive information with the utmost confidentiality, especially regarding individuals' personal details and concerns.
• Participate in training sessions related to safeguarding and emergency response.
• Maintain accurate records of incidents, concerns, and actions taken.
• Report any safeguarding concerns promptly to the appropriate authorities or designated personnel.

The Selection Criteria

Essential

Qualifications and experience

1. Graduate degree level and or/ IAG Level 2 / Event Management and/or strong relevant experience (youth work, educational, community based, events, careers).
2. Demonstrable experience (at least 2 years) of working with young people and children to inspire, motivate and support them to positively engage in new opportunities and develop new skills.
3. Experience of leading, planning and delivering high-quality events and programmes for large groups (50/100+).
4. Experience and/or good knowledge of working in partnership with local businesses/ professional partners, schools, colleges, and universities, to develop employability and careers pathways initiatives.
5. Experience of effectively engaging young people from a wide range of backgrounds, including underrepresented groups (women and girls, ethnic minorities) and/ or, vulnerable groups (e.g. homeless, young carer, etc), and/ or those facing barriers to education, employment, or training.
6. A Safeguarding and First Aid qualification or willingness to complete training.

Skills, Knowledge, and ability

1. An awareness of current socio-economic issues and trends which may affect young people and youth employment in the areas we work in.
2. Ability to find new pathways and employer opportunities to support young people into the world of work
3. Strong knowledge and experience of event management and logistics to deliver impactful events.
4. A strong communicator - Ability to communicate and engage with young people/ children and their parents/guardians sensitively and confidently in both large groups and individual settings.
5. Ability to manage relationships with key stakeholders and the ability to communicate with people at different levels.
6. Ability to work as part of a team and take the lead where necessary providing clear instructions for staff and volunteers to enable them to achieve desired outcomes and the required standards.
7. A strong work ethic, excellent time management skills and motivated to work towards targets.
8. Excellent planning, organisation and administrative skills, with a keen eye for detail.
9. Ability to work in a fast paced and demanding environment, creative, adaptable, and responsive to changing situations.
10. IT literate with particular emphasis on Microsoft and CRM packages
11. Knowledge of and a commitment to safeguarding, health and safety, equality and diversity and data protection in relation to working in the community and youth work environment.
12. Willingness to regularly travel within the allocated work areas and occasionally residentially to fulfil programme outcomes.
13. Willingness to work flexible hours as this role will involve some weekend and evening commitments.

Desirable:

• Good knowledge of the local area and demographics (Hounslow, Ealing neighbouring boroughs)
• Alternative professional qualifications directly related to working with young people and children in a formal or non-formal setting.

• The ability to positively influence others and highlight benefits to a variety of audience.

• Ability to adapt events to support young people with additional support needs.
• A full driving license and access to own car.

Personal Qualities:

• Logistical & Detail-Oriented
• Driven by impact and access
• Collaborative and relationship-focused

• Professional and Credible.

• Calm Under Pressure
• Passionate about Youth Development

Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. 

Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full.

This role is a Regulated Activity role - please complete the Declaration of Offences Form

About The Role

Are you a CCAB-qualified accountant who thrives at the intersection of finance and technology? Do you want to use your expertise to help tackle one of the UK’s biggest health challenges?

We are looking for a Systems Accountant to join our Finance & Assurance team during an exciting phase of transformation on a permanent basis. Having recently transitioned our financial system to Unit4 ERPx, you will play a vital role in optimising our finance systems, ensuring strong internal controls, and providing support to colleagues across the organisation.

In this high-profile position, you will serve as the in-house Unit4 super-user and subject matter expert, ensuring that the system delivers maximum value to the Finance team and the wider organisation. This role combines technical insight, leadership, and collaboration to strengthen our financial systems and processes.

About you
You will bring strong expertise in finance systems, with the ability to translate technical functionality into solutions that align with organisational goals. You should be a proactive problem-solver, capable of influencing and collaborating effectively across teams, and committed to driving continuous improvement.

- Qualified accountant (ACA, ACCA, CIMA, or equivalent) with at least 5 years of system accounting experience.
- Significant experience with Unit4 ERPx or other ERP finance systems, particularly in a post-implementation context. Knowledge of Avalara and Proactis is beneficial.
- Ability to combine technical system knowledge with financial context to deliver business-focused solutions.
- Highly proficient in Excel and other data handling tools, with strong analytical skills.
- Proven experience managing multiple, complex programs of work in a demanding environment, with the ability to prioritize effectively while maintaining attention to detail.
- Excellent communication and influencing skills, capable of working across departmental and hierarchical boundaries.
- Experience in driving quality and performance improvement through data-driven metrics and reporting.
- A track record of leading high-performing support teams, encouraging career development, and managing performance.

What you’ll focus on:

- Lead the administration and optimization of Unit4 ERPx, ensuring that finance processes are efficient, compliant, and effective.
- Translate finance and technical requirements into clear, actionable system changes.
- Manage system issues and enhancements, collaborating with Unit4 Support and internal stakeholders to quickly resolve challenges.
- Oversee data integrity, controls, and compliance with accounting standards and regulatory requirements.
- Develop reports and dashboards to drive insight, accountability, and informed decision-making across the organisation.
- Support, coach, and lead the Systems Officers, promoting high performance, learning, and professional growth within the team.
- Build trusted relationships with senior finance colleagues and external suppliers to maximize system capabilities.

About Alzheimer's Society - who are we and what’s our mission?  

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. 

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging  

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you  

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

London’s Air Ambulance Charity delivers first-class, world-renowned training via The Institute of Pre-Hospital Care. It has influenced clinical guidelines, governance standards, and the practice of air ambulances in the U.K, Europe and Australia. 

We are seeking to appoint an organised and enthusiastic Clinical Courses Co-Ordinator to join our friendly team on a full-time basis. This role will assist with all aspects of the activities of our clinical training programmes within The Institute of Pre-Hospital Care. The Clinical Courses Co-Ordinator will work closely with our clinical and operational teams from both the HEMS and PRU services along with our university colleagues and degrees faculty. 

Reporting to the Degrees Manager, the post will have responsibility for assisting with all aspects of the delivery of the clinical course programmes. The post holder will be an integral part of the Institute team working closely with other members of the wider charity team.

You will be a highly organised and experienced person with a can-do attitude, meticulous attention to detail and excellent communication skills. 

If you have a keen interest in supporting the delivery of high-quality clinical training courses please apply today!