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63

Senior support worker jobs in dalston, greater london

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Top job
Hillside Clubhouse, N7, London (On-site)
£33,109 - £35,073 per year
Mental Health Recovery Caseworker at Hillside Mental Health Charity
Posted 4 days ago Apply Now
Top job
Centre for Ageing Better, England (Hybrid)
£71,729 per year
We're looking for someone with a good understanding of the UK labour market policy and the implications and opportunities for those aged 50+
Posted 1 week ago
Closing in 3 days
International Federation of Gynecology and Obstetrics (FIGO), London (Hybrid)
£58,000 - £60,000 per year (FTE) actual salary will be pro rata
We at FIGO HQ require an experienced Senior Project Manager to join the established Fistula Initiative team. We are based in Waterloo.
Posted 1 week ago Apply Now
National Council for Voluntary Organisations, Remote
£43,753 per annum, rising to £46,057 after 12 months in London (or £39,439 per annum rising to £41,742 after 12 months outside of London).
Play a key role in shaping how one of the UK charity sector's largest data estates is managed and optimised.
Posted 1 week ago
Closing in 4 days
Centre 404, London (On-site)
£29,090 per year
We are hiring a Deputy Manager to deliver quality services to children and young people with learning disabilities and/or Autism.
Posted 1 day ago Apply Now
Hertfordshire Mind Network, WD6, Borehamwood (On-site)
£26,000 - £27,000 per annum, pro rata - depending on skills and experience, inclusive of Outer London Weighting (OLW)
Posted 6 days ago
Work Rights Centre, Willesden (Hybrid)
£38,000 - £40,000 per year
The Work Rights Centre is looking for a motivated solicitor or barrister to contribute to our growing employment rights programme
Posted 1 week ago
Sound Minds, London (On-site)
£40,793 per annum FTE (salary will be 0.8 x £40,793) & 3% contribution to pension
Posted 1 week ago
Look Ahead Care Support and Housing, Islington (Hybrid)
Up to £30000 per annum + Pension scheme
Posted 1 week ago
Page 2 of 5
Central London, Greater London (Hybrid)
Covent Garden, Greater London
Holborn, Greater London
WC2A, London
£31,824 per year
Full-time
Permanent
Job description

As our Service Desk Support Coordinator, you’ll be the friendly face of IT support at the Royal College of Radiologists. You’ll be the first point of contact for our staff, Officers, Examiners, and remote users delivering support across IT and Audio-Visual systems. From troubleshooting tech issues and managing service requests to supporting high-stakes examinations and ensuring our meeting rooms run smoothly, you’ll play a vital role in our reputable team. 

If you are a dedicated professional with a passion for technology and a commitment to delivering exceptional support, the Service Desk Support Coordinator role offers an excellent opportunity to contribute meaningfully within a respected and forward-thinking organisation.

What you’ll do :

  • Providing responsive, customer-focused support via Freshdesk, Teams, email, and in person.
  • Managing IT tickets and ensuring timely resolutions.
  • Supporting Windows, macOS, Microsoft 365, and mobile devices.
  • Assisting with onboarding, training, and documentation.
  • Helping deliver seamless AV and video conferencing experiences.
  • Supporting exams and events—sometimes outside regular hours.
  • Collaborating with HR, Digital Products, and external tech partners.

What you’ll need :

  • ITIL Foundation or equivalent experience in IT Service Management
  • Hands-on experience with ticketing systems, Windows/macOS, Microsoft 365, and Active Directory
  • Strong troubleshooting skills across hardware, software, and networks
  • Excellent communication and customer service skills
  • A proactive, self-starting attitude and a love for learning
  • A commitment to data protection, security, and sustainability

Why join us?

  • Make a difference to the lives of Doctors and the specialities they work in every day!
  • Hybrid working (60% working week can be done remotely)
  • Modern working environment
  • Equipment provided to work from home
  • Generous annual leave allowance
  • Excellent pension scheme
  • Interest free season ticket loan and cycle to work scheme
  • Employee Assistance Programme
Application resources
Posted by
The Royal College of Radiologists View profile Organisation type Registered Charity Company size 101 - 500
The Royal College of Radiologists logo Play
Posted on: 30 May 2025
Closing date: 16 June 2025 at 23:30
Tags: IT, Customer Service, Digital