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Job Description
Job Title: Senior Marketing Officer – Mass
Participation Fundraising
Directorate: Engagement & Fundraising
Team/Department: Supporter Led Fundraising
Date: August 20206
Context and Background
The NSPCC’s mission is to end cruelty to children by fighting for every childhood.
To carry out its charitable work the NSPCC relies on the fundraising support of
people across the UK for 90% of its income. Within Engagement and Fundraising
our aim is to provide maximum resources for the NSPCC, providing the best
possible supporter experience.
Mass Participation Fundraising is an important acquisition and income stream in
the NSPCC’s Engagement and Fundraising strategy, managing the delivery of a
portfolio of Third Party Events and Schools Fundraising products, as well as
stewarding supporters looking to do their own fundraising activity for the charity
(‘DIY’ fundraisers).
We are looking for a skilled Senior Marketing Officer, who will work across these
audience streams to coordinate marketing activity. This role will focus specifically
on marketing to mass audiences to reflect the breadth of audiences who take part
in Mass Participation Events. This includes parents, grandparents, professionals
who work with children, those with a personal connection to our charity, or simply
those who care deeply about children.
We are looking for a collaborative, enthusiastic marketing professional who has
experience delivering insights-driven marketing strategies that make an impact.
You’ll be a great communicator, able to build effective working relationships and
influence a range of stakeholders. You’ll be able to work independently and will
have a track record of successfully juggling multiple projects and competing
priorities to meet strict deadlines. You will also have experience working across
paid, owned and earned marketing channels.NSPCC
Job purpose
The role of the Senior Marketing Officer is to work with the Mass Participation
Team to coordinate and deliver the planning, execution and evaluation of events
fundraising marketing campaigns across all channels.
• Adopting a holistic view of all Mass Participation Team’s marketing to
ensure consistency, and will have a good understanding of how this fits with
the organisation’s strategic goals.
• Working with colleagues in the Mass Participation Team to strategically
manage the planning and coordination of events marketing across owned,
earned and paid channels, ensuring that all campaigns and activities are
integrated, informed, planned and evaluated, and that participation and
income targets are reached.
• Supporting stakeholder teams with strategic thinking during marketing
planning and delivery. This includes championing an audience-led
approach to ensure all communications targeted at mass audiences are
relevant and useful.
Key relationships - Internal
• Reports to the Associate Head of Mass Participation Fundraising
• Works closely with all members of the Mass Participation Team,
including sub-team managers and event fundraisers
• Works closely with other teams within the Engagement & Fundraising and
Brand and Marketing directorates to deliver integrated marketing plans.
Key relationships - External
• External media agency partner
• Freelance creatives – graphic designers, photographers, videographers.
EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC
Main duties and responsibilities
• Manage an integrated marketing approach across owned, earned and paid
channels to achieve participation targets and agreed KPIs, working closely with
event and product managers.
• To ensure maximum effectiveness and efficiency of mass participation marketing
activity through application of best practice campaign management.
• To take ownership of paid media campaigns for mass audiences in partnership
with our media agency partner. Tasks include the planning and optimisation of
activity across channels like pay-per-click and paid social media advertising.
• Be thorough and agile about monitoring campaign results and evaluating
campaigns, using insight to make informed decisions and determine future
marketing plans.
• To support with content creation where appropriate – this could include
copywriting, creative briefing, webpage updates, email marketing and photoshoot
coordination.
• Regularly benchmark against external fundraising marketing activity, keeping
abreast of current and emerging brand and marketing knowledge and practice and
equipping the team with knowledge and skills as appropriate.
• To work closely with staff across other departments to ensure marketing plans are
integrated and audience-led, in line with the organisation’s Supporter Centricity
Programme.
• To develop and maintain internal and external stakeholder and supplier relationships,
identifying and incorporating best industry standards and establishing best practice.
• To provide financial administrative support to budget holders, planning, forecasting
and tracking spend, and processing invoices and placing orders, in line with NSPCC
policies and procedures.
Responsibilities for all Staff within the Income Generation Directorate
• A commitment to safeguard and promote the welfare of children, young people and
adults at risk.
• To be responsible for updating databases and supporter information systems on a
regular basis in line with Data Protection legislation and NSPCC policy and
procedures to ensure all records are up-to-date and accurate.
• To actively participate in regular department and team meetings, contributing to
strategy, discussions and decisions which will be beneficial to the NSPCC's
development of fundraising activities.
• To maintain an awareness of own and others' Health and Safety and comply with the
NSPCC's Health and Safety policy and procedures.
• To take personal responsibility for keeping up to date with NSPCC work to end cruelty
to children, including securing updates on project and service developments and
general NSPCC news and also ensuring that the fundraising teams do likewise.
EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC
Person specification
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Proven experience delivering complex, multi-channel marketing
campaigns from planning through to delivery and evaluation, ideally in the
charity, not-for-profit or public sector
Highly developed written and verbal communication skills to deliver ideas
and activity updates to a range of stakeholders, and audiences, in a clear,
inspiring and confident way.
Well-developed ability to build, manage and develop relationships with
internal and external stakeholders in order to achieve and influence
project outcomes
Knowledge of digital and offline engagement and marketing techniques,
including digital media, social media, content marketing, email marketing
and paid advertising.
Excellent understanding of and empathy with the motivations of
supporters, and experience of working with clearly defined audience
segments.
Excellent understanding of recruitment and retention marketing
techniques, in order to achieve ambitious participation targets.
Well-developed numeracy skills to facilitate recording, interpreting,
analysing and presenting performance data to a range of stakeholders,
including those without a strong foundation of marketing knowledge.
Passionate about audience-led marketing that improves supporter
experience, with a personal commitment to the NSPCC’s values and
safeguarding principles.
Ability to plan and manage your own work, identifying conflicting demands
and establishing clear priorities to meet agreed objectives with a
willingness to work flexibly.
Proven ability of demonstrating initiative and creativity to achieve desired
outcomes.
EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes
safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough
process of obtaining, collating, analysing and evaluating information from and about candidates
to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and
responsive manner and in compliance with current employment legislation, and relevant
safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their
skills, experience, motivation and competencies. Our robust recruitment and
• selection process should ensure the identification of the person best suited to the role
and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants
(internal and external) who self-declare at application as having a disability and who
• meet the minimum requirements in the person specification of the vacancy they are
applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order
to enable successful candidates who declare disabilities to start working or
• volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is
suitably qualified will be considered and addressed fairly and objectively based on
their merit.
• As an organisation committed to safeguarding, we will ensure all under 18's joining the
organisation will have ongoing risk assessments to ensure their role and
• activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance
with the GDPR legislation.
About the role
We’re looking for a Senior Data Insight Analyst to be the lead analyst and data product owner dedicated to our Support and Influencing directorate. You’ll develop high-quality reporting, analysis and data products that help colleagues understand service performance, improve access and equity, and demonstrate the impact of our services, policy and influencing work.
Working across the Data team and closely with Support and Influencing colleagues, you’ll lead the development of consistent data collection processes, KPI definitions and analytical frameworks. You’ll turn complex data into clear, actionable insight that supports service design, strategic planning, evaluation, partnerships and decision-making across the charity.
About you
You’ll bring extensive experience in data analysis and BI development, with a strong track record of leading end-to-end reporting and analysis in complex organisations. You’ll be confident working with multiple datasets and data sources, developing reporting and analytics roadmaps with stakeholders, and presenting findings clearly to non-technical audiences.
You’ll have strong skills in SQL and Excel, alongside experience using BI and data visualisation tools such as Power BI, Tableau or similar. You’ll be a collaborative problem-solver who can navigate ambiguity, build trusted relationships, champion data quality and help others feel confident using data and insight to improve services and outcomes.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home. Some occasional travel between offices may be required.
The salary range is:
£42,000 to £46,000 per annum if London-based
£38,000 to £42,000 per annum if Sheffield based
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Friday 18 September 2026 11:59 pm
Interview date First interviews week commencing 29 September 2026
Second interviews 8, 9 October 2026
Are you passionate about helping us to build an advice service ready for the future?
We’re looking for an experienced and people-focused Chief Operating Officer to help lead Citizens Advice South West Surrey through its next stage of development.
As our second-in-command, you’ll work closely with our Chief Officer, trustees and leadership team. You’ll lead our day-to-day operations, oversee service delivery, people, transformation and corporate services and help turn our strategy into practical results.
It’s an important time to join us. Demand for advice is increasing, resources are under pressure and the world around us is changing quickly. We’re looking for someone who can help us adapt while keeping people, quality and our purpose at the heart of what we do.
You’ll be an experienced senior leader who can bring people with you, lead change, make sound decisions and build strong relationships. You’ll be collaborative, approachable and committed to creating an inclusive organisation where staff and volunteers can do their best work.
You don’t need to have worked for Citizens Advice before. Experience of transformation or working in the charity, public, advice, health, housing or community sectors would be welcome, but isn’t essential.
If you care about people, enjoy making organisations work better and want your leadership to make a difference in your community, we’d like to hear from you.
Citizens Advice South West Surrey welcomes applications from people with diverse backgrounds and experiences. We’re committed to equity, diversity and inclusion in how we work and how we recruit.
Please read the Job Pack to find out more about the role and about CASWS and the benefits of working with us.
To apply, please email a completed application form with a cover letter, setting out your suitability for the role, including how you meet the first three, ‘essential criteria’ under the ‘person specification‘ (in the job pack).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Greyhound Rescue Wales (GRW) is Wales’ leading charity dedicated to rescuing, rehabilitating and rehoming greyhounds and lurchers. Founded in 1993, we have spent more than three decades championing the welfare of sighthounds and working towards our vision: a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.
In April 2026, after 25 years of determined campaigning to improve welfare and regulation within the racing industry, legislation to ban greyhound racing in Wales was finally passed. This landmark achievement marks the beginning of a new chapter for GRW as we expand our reach and capacity across the UK to ensure every greyhound leaving the racing industry has a rescue space, medical support and rehabilitation on the journey towards their forever home.
To help us grow sustainably and strengthen our long‑term impact, we are now seeking to develop our fundraising team with the creation of a Head of Fundraising role. You will lead and work closely with the Trusts & Foundations Officer, Sponsorship & Individual Giving Officer and Community & Events Fundraiser to deliver an annual income target of £400K+.
Role
The Head of Fundraising is a senior leadership role with overall accountability for the strategic development, operational effectiveness and performance of all fundraising activity at Greyhound Rescue Wales (GRW).
The role will drive, lead and grow our fundraising strategy and has responsibility for developing diverse, sustainable income streams and building strong relationships with supporters, partners, and funders.
The role holds end‑to‑end accountability for income delivery across trusts and foundations, community and event fundraising, and sponsorship and individual giving.
The Head of Fundraising provides clear leadership to the fundraising team and has line management responsibility for:
- Trusts and Foundations Officer
- Community and Events Fundraising Officer
- Sponsorship & Individual Giving Officer
Please see attached the full job description and person specification
We work for a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.
The client requests no contact from agencies or media sales.
Permanent | Full-time
Salary: £58,560 – £71,480 per annum
Hours: 35 per week
Location: Home-based with regular national travel
Job reference number: 1766
Help shape the future of Cranstoun’s services
Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people.
Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Service to join our senior management team.
This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation.
The role
Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers.
You will lead eight services with nine direct reports, spanning substance use and services for children and young people. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support.
You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early.
You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services.
What you will be accountable for
As an Assistant Director, you will take senior operational accountability for:
- Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.
- Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.
- Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.
- Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.
- Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.
You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together.
You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement.
Who we are looking for
We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams.
You will bring a strong track record of:
- leading safe, high-quality services for people with complex needs;
- safeguarding, quality and operational risk management;
- contract and performance management;
- managing significant service budgets and improving financial performance;
- building effective relationships with commissioners, regulators and strategic partners;
- leading service improvement, mobilisation and organisational change;
- developing senior operational managers and addressing underperformance; and
- using performance, quality, workforce and financial information to provide assurance and drive improvement.
You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio.
Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities.
Specialist experience
For this role, significant senior leadership experience within substance use services is essential, including experience of leading CQC-regulated provision and maintaining high standards of quality, safety and regulatory compliance.
You will also need a strong understanding of safeguarding and the governance required to deliver safe and effective services for children and young people. Direct operational experience of Children & Young People services would be valuable, but we are equally interested in candidates who can demonstrate strong safeguarding and CYP governance experience alongside substantial substance use leadership.
This permanent appointment offers the opportunity to provide long-term leadership to a significant portfolio and help shape the future development of Cranstoun’s services.
Be part of Cranstoun’s next chapter
Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities.
As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services.
This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement.
Find out more
Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.
Please note: All posts are subject to an Enhanced DBS check.
How to Apply:
For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Closing date: Sunday 20 September 2026.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
Join Our Leadership Team: Head of Service Delivery, Quality and Standards
Location: Eyre Street, Sheffield (with flexible/hybrid working)
Hours: 36.25 per week, Monday to Friday (flexible between 8am–6pm)
Salary: 42,000- 45,000 based on experience
Contract: Permanent
Are you a passionate, innovative leader looking for your next challenge in the charity or social care sector? Do you want to make a real and lasting impact in the lives of older people across Sheffield?
At Age UK Sheffield, we’re not just a service provider—we’re an organisation that puts older people at the heart of everything we do. We are now recruiting for a strategic, forward-thinking Head of Service Delivery, Quality and Standards to join our Senior Management Team and lead the evolution of our services at a time when older people need us more than ever.
About the Role
This is a rare opportunity to join an innovative, award-winning charity that prides itself on delivering excellence. Reporting directly to the Chief Executive and working closely with our Board of Trustees, you will have overall responsibility for the quality, delivery, development and strategic leadership of a diverse portfolio of services, including:
· Independent Living Coordination
· Hospital Discharge
· Dementia Support
· Information & Advice
· Paid-for Home Support Services
You will provide leadership to managers and teams working across multiple locations and community settings, ensuring services are safe, effective, person-centred and financially sustainable. You will lead on safeguarding, health and safety, quality assurance and continuous improvement, helping us maintain high standards and achieve excellent outcomes for older people.
About You
You will be an experienced senior leader with a background in social care, health or the voluntary sector. You will have a proven track record of managing multiple services through others, balancing strategic leadership with strong operational oversight.
You will be comfortable leading managers and geographically dispersed teams, ensuring consistent standards, strong performance and a positive culture across a complex service portfolio.
You're equally at ease presenting performance reports and strategic proposals to trustees as you are engaging with frontline staff, volunteers and older people using our services.
You'll Bring
· Significant experience of leading multiple frontline services, ideally across different locations or community settings.
· Experience of managing and developing managers, team leaders and remote or dispersed teams.
· A strong understanding of safeguarding, governance, quality assurance, health and safety and risk management.
· Experience of external audits and working within quality frameworks, with a good understanding of regulatory standards continuous improvement.
· Strong operational and contract management skills, including performance monitoring, KPI reporting and service development.
· Excellent leadership and relationship-building skills, with the ability to inspire, support and develop others.
· Strong IT and data literacy, using information and insight to drive decision-making and improve outcomes.
· A collaborative, flexible and values-driven approach to leadership.
Why Work With Us?
- You’ll be part of a visionary, supportive, and diverse organisation committed to making Sheffield a great place to grow older.
- We offer flexible working hours and hybrid working options following a comprehensive induction.
- 30 days annual leave (plus bank holidays)
- Age UK Sheffield is proud to be a Mindful Employer and a Disability Confident Employer. We warmly welcome applications from people of all backgrounds, including LGBTQ+ and Black and ethnic minority communities.
Ready to Lead Change?
If you’re excited by the opportunity to shape and deliver outstanding services that make a difference, we’d love to hear from you.
Apply by: 9am on Monday 14th September. Interviews will be held during week commencing Monday 21st September
Join us. Lead with heart. Deliver with purpose
The client requests no contact from agencies or media sales.
Team:Philanthropy & Partnerships
Location:Remotely in the UK with some travel for meetings and events
Work pattern:35 hours per week, Monday to Friday
Salary:Up to £42,182.64 per annum
Contract: Permanent
Due to internal promotion we are hiring a Senior Mid Value Officer.
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make a better life for cats?
Responsibilities of our Senior Mid Value Officer:
-
This role will manage the development of the Cats Protection Mid Value Programme and associated mid value product. The successful candidate will oversee the implementation of stewardship strategies for the conversion, retention and growth of mid value donors and build a pipeline for major giving to increase sustainable net income for Cats Protection.
-
The team manages a significant portfolio and has ambitious growth targets, and this role will play a key part in growing the number and overall value of supporters.
About the Philanthropy & Partnerships team:
-
Philanthropy and Partnerships are a dedicated and motivated team who all believe strongly in our mission and values. We have ambitious growth plans with a large focus on growing and diversifying our pipeline
-
We have a team of 21
What we’re looking for in our Senior Mid Value Officer
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Significant experience in related fundraising role(s), such as mid value, major donor, individual giving or direct marketing. Where primary experience is in one area, hands on experience and good understanding in the other is required.
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Demonstrable experience of developing strong long-term relationships with supporters & stakeholders
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Experience of implementing supporter segmentation processes for database marketing purposes
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Proven track record of achieving income against agreed financial targets as well as other KPIs
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Experience of developing and managing donor engagement and cultivation plans and strategies
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Extensive proven experience of producing high quality and compelling appeals, proposals, reports and correspondence to inspire generous support
What we can offer you:
-
A generous pension salary exchange scheme
-
range of health benefits including health insure on completion of probation
-
26 days’ annual leave plus bank holidays, increasing to 31 with length of service
-
Salary Finance, which empowers you to take control of your financial wellbeing
-
and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date:3rd September 2026
Virtual interview date:15th & 16th September 2026
Final stage virtual interview: 23rd September 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
3. Final stage informal discussion
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
Location: Hybrid working between the Aldgate, London office and home
We will be a participating charity in the TCS London Marathon 2027 Double, meaning we’ll have teams on both the Saturday and Sunday of the event weekend. This is an exciting time for an experienced and motivated Sporting + Events Senior Officer to join our Sporting + Events (S+E) Team and help us deliver the London Marathon 2027 and 2028 to an exceptional standard.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
The Sporting + Events team are working on an ambitious portfolio of events and strategy to continue our recent income growth in this area. This will be a crucial role within the team, supporting the S+E Manager with operational decision-making and leading on event logistics. You’ll play a key role in overseeing the overall stewardship programme, supporting the Officer to deliver fantastic supporter care. You’ll closely monitor financial and engagement data to track progress, allowing you to make robust recommendations to the Manager to enhance performance. You’ll also have the opportunity to line manage an Assistant as part of this role offering great experience for those looking to progress to Manager level within the sector.
To be successful in this role, you will have an excellent track record of delivering mass participation events, as well as reaching agreed KPIs. You’ll be enthusiastic, organised and ready to join a friendly, ambitious and high-performing team to reach new records.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days (pro rata) annual leave plus bank holidays, membership of a health cash plan, employee assistance programme and pension scheme. This is a fantastic opportunity to join an ambitious team at a pivotal time within in our strategy.
Applications will be reviewed on a rolling basis, so we encourage you to submit your application at the earliest opportunity to ensure consideration.
The UK's lung charity fighting for your right to breathe
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Action for Pulmonary Fibrosis
Action for Pulmonary Fibrosis (APF) is the UK’s leading patient charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis. Our mission is underpinned by values of compassionate, bold, expert and collaborative. We believe in creating a supportive environment in which both our employees and beneficiaries can thrive.
Founded in 2013 by people affected by PF and clinicians, APF has grown into a respected national charity rooted in community and evidence. We provide trusted information and support, help a growing network of support groups, campaign to improve access to care and invest in research to bring hope of new treatments. APF strives to be an organisation of equity and inclusion, welcoming people from all backgrounds – our team and volunteers aim to reflect the diverse communities we serve.
We have just launched an ambitious five-year strategy (2025–2030), co-created with the PF community, which focuses on expanding support, transforming care, and accelerating research. This strategy marks a step change with a clearer focus, stronger delivery model and greater ambition to ensure no one faces pulmonary fibrosis alone.
Role Purpose
We are looking for a Senior Education and Events Officer to coordinate and deliver our education and events programme for people affected by pulmonary fibrosis, healthcare professionals and wider stakeholders.
This is a hands-on role at the heart of APF’s work. You will plan and deliver education sessions, webinars, conferences and events, making sure they are welcoming, accessible, well organised and shaped around the needs of the people we support.
You will manage the full attendee journey, from registration and communications through to delivery, feedback and follow-up. You will also coordinate APF’s presence at external conferences, work with speakers, clinicians and partners, and help ensure people who engage with our events can easily access wider APF information, support and opportunities.
We are looking for someone with strong experience of organising events, education sessions, webinars, training or similar activity. You will be highly organised, confident working with a wide range of stakeholders and comfortable managing logistics, digital platforms, databases and attendee communications.
You will also be confident hosting or supporting sessions both online and in person, and able to use feedback and data to improve future activity.
This is a great opportunity to help APF deliver high-quality education and events that give people affected by pulmonary fibrosis practical information, reassurance and confidence throughout their journey.
To apply, please submit a CV and a covering letter of no more than two pages outlining your suitability for the role and how your skills and experience meet the requirements of the job description.
Interviews will be held on a rolling basis, so we encourage interested candidates to apply as soon as possible.
Action for Pulmonary Fibrosis (APF) is a national charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis.
About the Role
A new and exciting opportunity has arisen for a Senior Digital Marketing Officer with excellent digital
marketing skills and a passion for creating outstanding social media content that builds awareness, engages
audiences and inspires action.
You’ll be joining the only independent charity in the UK dedicated to improving the nation’s numeracy. It’s a
fantastic opportunity within a small but ambitious and dynamic organisation making a real difference to
people’s lives and livelihoods.
Working closely with the External Relations team on our award-winning campaigns, communications,
content and marketing, you will deliver paid and organic social media campaigns - leading on creating
strategies, planning execution, optimisation, and reporting. You will also collaborate on SEO, web content
and email marketing.
We are looking for someone with superb marketing and copywriting skills, a passion for using data to find
out ‘what works’, bags of enthusiasm and the ability to work with initiative and attention to detail. Previous
experience in the charity sector is not necessary.
National Numeracy is based in Brighton, and while office-based work is available, we also offer remote,
hybrid and flexible working. This role will include occasional UK travel.
Overview of Main Duties:
Digital marketing
- Use your writing skills and creativity to lead on developing engaging content for our digital
- communications channels
- Collaborate with digital marketing, comms and design teams to create and deliver marketing and social
- strategies for a variety of campaigns and activities.
- Work with the wider team to create engaging content and ensure key activities and messages are
- aligned to our wider strategy and perform well
- Lead on ensuring brand consistency within our content
- Monitor and review performance and take the lead on evidence based improvements to our digital
- communications.
- Provide regular analysis and reports
Social Media
- Lead on developing new ideas and channel specific strategies to grow our social media channels
- audience and engagement.
- Work with digital marketing team on the management of social media channels including Facebook,
- TikTok, Instagram, Twitter and Linkedin, working to increase engagement and conversion.
- Website content delivery
- Work with the Head of Marketing and wider team to create and manage strong, audience-led web
- content with great user experience
- Ensure content supports SEO strategy, including AI SEO, and improves engagement and conversion
- Content optimisation via keyword tracking/research, metadata updates, Search Console analysis,
- SEMrush and Google Analytics analysis
- Use Google Analytics and other tools to provide insight to allow for evidence-based improvement
- Provide analysis and reports
Email marketing delivery
- Lead on developing compelling emails that drive action using Mailchimp, including the management of
- contacts’ data.
- Plan, create and execute engaging email journeys
- Use a data led approach to iteratively improve emails for specific audiences including educators and
- adult learners
Paid campaigns
- Delivery and ongoing development of paid social strategies and campaigns (Google, Bing, Meta) using
- Facebook Ads Manager and / or Google Ads.
- Optimise campaigns and test new approaches
- Understand, evaluate and apply campaign performance learnings.
- Work alongside the Data and External Relations teams and use our tools to identify and build an
- understanding of target audiences and trends.
Collaboration
- Work with External Relations and teams across the organisation on the digital marketing, content and
- communications aspects of our work
- Work closely with the Data Team on provision and analysis of digital
Empowering people to thrive by using numeracy to open up opportunities and access brighter futures.
The client requests no contact from agencies or media sales.
Salary: £29,000 – £34,000 depending on experience
Hours: Full time, 37.5 hours per week
Contract: Permanent
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
We're looking for a driven and passionate email specialist who wants to use their skills to make a genuine difference to the lives of people living with kidney disease. The digital marketing team at Kidney Research UK is ambitious, and we're in the middle of transforming the way we engage with supporters via email.
The Role
- Write and build brilliant, on-brand emails that tell a great story and reach the right people with the right message at the right time
- Build on our email transformation programme, helping to develop our approach to personalisation and supporter insight
- Create and optimise automated email journeys, building on the ones we've just launched
- Use data and testing to continually improve email performance and engagement
- Help build a rich picture of our supporters to inform more relevant, better-targeted communications
- Work collaboratively across the digital marketing team to grow supporter engagement, loyalty and lifetime value
What We're Looking For
- Proven experience in email marketing, combining technical skill with creative flair
- Ability to write compelling copy and build effective, well-designed emails
- Experience with email automation, journeys and personalisation
- A data-driven approach, with experience testing and optimising campaign performance
- Passion for using digital marketing to make a genuine difference to people living with kidney disease
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity. Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
How to Apply
Please complete the online application form and submit together with your CV. Closing date: Sunday 20 September 2026.
Telephone interviews will be held on Tuesday 22 and Wednesday 23 September 2026. Interviews will be held week commencing 28 September 2026.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
No agencies please.
You may have experience in the following: Email Marketing Executive, Digital Marketing Officer, CRM Executive, Email Marketing Specialist, Marketing Automation Executive, Supporter Engagement Officer, Digital Communications Officer, Email Campaign Manager, CRM Marketing Executive, Charity Digital Marketing, Not for Profit, NFP, Third Sector, Charities, etc.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Bipolar UK, we believe that no one should face bipolar alone. Every day, we work to ensure that people affected by bipolar can access the understanding, support and information they need to live well. As the UK's only national charity dedicated to bipolar, we reach around 10,000 people each month through our peer support services, online community, information resources, research partnerships and campaigns to improve diagnosis and access to care.
We're entering an exciting period of growth and are looking for a passionate Senior Partnership Officer to help us build the partnerships and funding needed to expand our impact. Could you help us create a future where everyone affected by bipolar has access to timely support and specialist services?
As Senior Partnership Officer, you'll play a pivotal role in developing and managing high-value relationships with corporate partners, major donors and strategic supporters. You'll identify and secure new partnership opportunities, create compelling funding propositions and steward supporters to deepen their engagement with Bipolar UK. Your work will directly help us reach more people affected by bipolar and deliver life-changing support across the UK.
Key Details
Location: Flexible, home-based with occasional travel to events and team meetings.
Hours: 35 hours per week.
Salary: £35,000 depending on experience.
Annual Leave: 25 days plus Bank Holidays (with an additional day accrued per each year of service)
Reporting to: Strategic Partnerships Manager.
What You'll Be Working On
- Building and securing new corporate fundraising and strategic partnership opportunities.
- Developing tailored partnership proposals and delivering engaging pitches to prospective supporters.
- Managing and growing relationships with corporate partners, major donors and strategic allies.
- Working with colleagues across services, fundraising and communications to develop innovative partnership opportunities.
- Providing excellent stewardship through meetings, events, impact reporting and regular supporter engagement.
- Recording and tracking partnership activity through Salesforce and supporting effective monitoring and evaluation.
This Job Is For You If...
- You're a confident relationship builder who enjoys connecting with supporters and stakeholders.
- You have experience securing income through partnerships, fundraising or business development.
- You can create compelling written proposals and communicate persuasively with a range of audiences.
- You're highly organised and able to manage multiple opportunities and projects simultaneously.
- You're motivated by making a meaningful difference to the lives of people affected by bipolar.
At Bipolar UK, we value diversity and encourage applications from people of all backgrounds and experiences. If you're excited about the role but don't meet every requirement, we'd still love to hear from you. Together, we can ensure that more people affected by bipolar receive the support they need.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Help lead the next chapter of an award-winning, volunteer-powered environmental charity
As we celebrate our 10-year anniversary, Shrewsbury Food Hub is looking for an inclusive, practical and strategically minded Executive Director to lead us through the next phase of our development.
We have a simple vision: a community where food is valued and not wasted.
Founded in 2016, we rescue surplus food seven days a week from local suppliers and redistribute it through charities, community groups, schools and Foodshares. In the year to March 2026 alone, we rescued more than 270 tonnes of food, with our work reaching an estimated 4,000 people every week across Shrewsbury and the surrounding area.
We have also developed a growing programme of community cooking, bringing people together to build skills and confidence, share food and strengthen community – while ensuring that good food does not go to waste.
The opportunity
Shrewsbury Food Hub has grown significantly over the past decade. Our next Executive Director will help us build on that success while strengthening the foundations beneath it.
This is an exciting opportunity to lead an established and much-loved local charity through a period of organisational development: bringing greater clarity, focus, structure and resilience while protecting the energy, relationships and community spirit that make the Hub special.
The Board is committed to focusing increasingly on governance and delegating day-to-day leadership and management to the Executive Director. You will have the authority and responsibility to lead the organisation, work closely with our Senior Leadership Team and create the conditions in which staff and volunteers can perform at their best.
This is not a figurehead role. We need an Executive Director who can see the bigger picture, make difficult choices and turn strategy into practical action – someone equally comfortable around the Board table and spending time with the staff, volunteers and partners who make our work possible.
This role is largely based in Shrewsbury, with some home working possible. This is a strongly place-based role requiring a regular and visible on-site presence.
What you will lead
Working with the Board, staff, volunteers and partners, you will:
- Lead the development and delivery of a clear, focused and financially sustainable strategy.
- Strengthen our structures, systems, processes and ways of working, leading organisational change with clarity and sensitivity.
- Provide overall leadership for safe, reliable and effective operations and organisational risk.
- Build an inclusive, enabling and accountable culture, supporting and developing our Senior Leadership Team and wider community of staff and volunteers.
- Oversee financial sustainability and the development of a strong, balanced income base.
- Build trusted relationships with funders, suppliers, businesses, local authorities and community partners, acting as a visible and credible ambassador for the Hub.
Please see the full Job Description and Person Specification for further details.
Who are we looking for?
You will bring successful senior leadership experience from a charity, social enterprise, public service or other purpose-led organisation, together with experience of shaping strategy, leading change and turning plans into results.
You will be financially astute, pragmatic and comfortable creating clarity in a busy organisation. Above all, you will be a genuine people leader: emotionally intelligent, approachable and able to build trust across a diverse community of staff, volunteers, trustees, founders and partners.
We don't expect our new Executive Director to be a specialist in everything. You may bring particular depth in operational and organisational leadership or in income generation, fundraising and external development. What matters is that you have credible experience of the other and the leadership ability to bring different expertise together.
Previous Executive Director experience is welcome, but is not essential.
Our values
We want our new Executive Director to share our commitment to reducing food waste and strengthening our community, and to lead in a way that reflects our values:
Passion – Accountability – Inclusiveness – Integrity – Caring – Resilience
These values shape not only what we do, but how we work together. We are looking for a leader who enables others to succeed, listens to different perspectives, acts with integrity and empathy, and remains purposeful and constructive through change.
Our ambitions remain firmly rooted in place. We believe there is significant potential to deepen our environmental and social impact across Shrewsbury and Shropshire, rather than becoming a national organisation.
How to apply:
Please submit your CV and a covering letter of no more than three pages, outlining your suitability for the role, by 5pm on Friday 25 September 2026.
Shortlisted candidates will be invited to visit Shrewsbury Food Hub on Monday 5 October 2026, providing an opportunity to meet the team, see the Hub in action and gain a deeper understanding of the organisation ahead of formal interviews.
Shrewsbury Food Hub values the strength that comes from different experiences and perspectives. We welcome applications from candidates with diverse backgrounds and are committed to a fair and accessible recruitment process.
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Please look at the Person Specification before applying and make sure that your cover letter outlines your skills and experience in relation to the requirements listed there.
The client requests no contact from agencies or media sales.
Are you passionate about supporting families through challenging and emotional times? Do you have experience developing and growing digital support services for families?
Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a Senior Support Officer (Digital) to join our enthusiastic and passionate Information and Support team to help make a real difference to the lives of families and babies in neonatal care.
The Senior Support Officer (Digital) plays a vital role in ensuring that every family of a baby born sick or premature can access impactful and personalised support, at their time of need.
By leading the improvement and development of Bliss digital support services, you will help support families with babies born premature or sick to be confident, well informed, connected to the help they need, and to be partners in the care of their babies.
Terms
Location: Hybrid (3 days per fortnight in the London office, SE1)
Salary:£37,035 FTE
Terms: Full-time (35 hours per week). Permanent
Role Details
This is an excellent opportunity for someone with experience of offering support across a variety of platforms to make a real difference as part of a small, dynamic and dedicated charity.
The ideal candidate will be able to demonstrate the following skills and experience:
·Extensive experience of supporting people with emotional and/or practical support needs across digital platforms and digital support services.
·Strong people and communication skills, including the ability to support people in distress.
·Strong experience and skills for digital support content creation and moderation of online platforms
·Experience as a supportive, person-focussed line manager
·Skills for leading and contributing to project teams to improve and develop new services based on user needs.
·Strong experience of service-user involvement and co-creation, with skills to lead initiatives to ensure services are designed around users’ needs.
·Experience of working in partnership with external organisations and individuals to develop and deliver services
For more details please view the job description and person specification below.
How to apply
Interested applicants are requested to submit the following documents
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Your CV (please ensure this does not include your age, gender or any other personal characteristics)
-
Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long
This information is used when shortlisting candidates for interview.
We understand AI can be a helpful tool, but please use it with caution and ensure your application is personalised and accurate.
Please also submit an Equal Opportunities Form. This will not be used when shortlisting candidates, and is anonymous, but helps us monitor and improve our recruitment practices.
It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.
Recruitment Timeline
-
The deadline for applications is 5pm on 6th September
-
First round interviews will be held on w/c 14th September
-
Second interviews in person at our London Bridge offices 22nd and 23rd September
Bliss exists to give every baby born premature or sick in the UK the best chance of survival and quality of life.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Over the past decade, Escapeline has become a recognised leader in the prevention of child criminal and sexual exploitation across the South West. Through awareness raising, education, direct intervention, family support, professional training and strong partnership working, we have empowered thousands of children, young people, families and professionals to better understand, identify and respond to the risks of exploitation.
Our work has never been more important. As the nature of exploitation continues to evolve, so too must our response. We are therefore seeking an exceptional Chief Executive who can provide visionary leadership, inspire confidence among stakeholders, strengthen strategic partnerships and ensure Escapeline continues to be at the forefront of protecting vulnerable children and young people.
Building on our strong foundations, we see significant opportunities to expand our reach and deepen our impact, particularly across Dorset and Wiltshire, where support for the charity remains strong and continues to grow. The successful candidate will have the opportunity to shape the next chapter of our development, broadening our influence, diversifying income streams, enhancing our services and securing long-term sustainability.
While preventing the exploitation of children will always remain our core purpose, we are equally committed to supporting the wider impact that exploitation has on families. Our specialist helpline and parent support community provide a vital source of guidance, understanding and hope for families who often feel isolated and overlooked by traditional support services. We are determined to strengthen and expand this provision, ensuring that no family faces these challenges alone.
We are looking for a leader who combines strategic vision with emotional intelligence, commercial awareness with compassion, and ambition with an unwavering commitment to our values. You will lead a dedicated team, work alongside an engaged and supportive Board of Trustees, and build on a reputation that has been earned through years of trusted and impactful work.
Most importantly, you will have the opportunity to make a lasting difference to the lives of children, young people and families at a time when that difference is urgently needed.
If you are inspired by our mission and share our ambition to create safer futures for children and young people, we would be delighted to hear from you.
To apply, please submit:
A comprehensive CV
A supporting statement outlining your suitability for the role and demonstrating how you meet the person specification.
For an informal discussion about the opportunity, please see details in the Candidate Pack attached
Closing Date: 18th September 2026
Interview Dates: 12th October 2026
The client requests no contact from agencies or media sales.