Senior supporter care officer jobs
Are you a passionate, experienced fundraiser looking for a new challenge? Do you have strong partnerships and trusts experience, but also a good understanding of developing individual giving journeys? Are you excited by the opportunity to manage a new fundraising programme in a small, growing organisation? Then this might be just the role for you.
We are looking for an ambitious and proactive Senior Fundraising Manager to build on our past fundraising activity, diversifying income streams and nurturing new and existing partnerships with industry. In this role, you will also develop our member donations income stream and maximise our fundraising potential with the wider public, including patients and families with experience of intensive care. Working closely with the Head of Communications and Membership Engagement, you will contribute to shaping the fundraising strategy to support our new and enhanced organisational strategy and brand strategy.
Working closely with other members of the senior management team, including the Head of Sponsorship and Events, you will help develop relationships with industry for the long term and in relation to our yearly State of the Art Congress, aimed at the intensive care community.
You’ll have a strong track record in building and managing partnerships, securing grants from charitable trusts and foundations, and delivering successful fundraising campaigns. You will be a strategic thinker, confident communicator, and relationship-builder who is motivated by making a difference. Able to juggle both management and hands-on, operational activities, you’ll be keen to get stuck in and make a difference.
You will sit in a small, dynamic and supportive team also responsible for communications and membership engagement, and you’ll work with closely with them to integrate fundraising messages within our broader communications. You will also have a dotted line to other key teams within the organisation, in a matrix-style working set-up.
As an organisation, we have just reviewed our organisational strategy under the leadership of our new CEO, which means a lot of exciting developments are afoot needing additional funding. As part of this growth, we will be growing our offer for patients and families, which will have strong links to the fundraising strategy you will help manage.
Contract: 2-year rolling
Location: Remote working (with occasional international travel for events)
(For non-UK candidates, please note that you would be hired via Deel either as a contractor or as an employee with local national benefits)
Reporting to: Policy & Advocacy Advisor
The organisation
United for Global Mental Health was founded in January 2018. It exists to support and unite the global effort to promote good mental health. Through our campaigning, advocacy and financing work, we aim to create a world in which everyone, everywhere has someone to turn to in support of their mental health. Since 2018, we have worked with a variety of international and national partners to help us reach this goal.
The Initiative:
The WHO Constitution and several UN human rights declarations affirm everyone’s right to the highest attainable standard of mental health. However, many countries’ laws and policies fall short of enabling this. Human rights violations and barriers to access persist, often due to the prioritisation of institutional care over primary and community-based services, and the existence of discriminatory laws, such as those criminalising suicide. Addressing these issues is a key focus of UnitedGMH’s human rights pillar under its current three-year strategy.
The Role:
You have the opportunity to join this initiative, working as part of a global policy, advocacy and financing organisation that puts its national partners and persons with lived experience of mental health at the forefront of their advocacy efforts. You will work with the Policy and Advocacy Advisor and colleagues, to develop, coordinate, support and implement policy and advocacy projects including; influencing global, regional and national law and policy, conducting research, report writing, drafting policy briefs and positions, partnership building and management, supporting national partners with their advocacy and representing the organisation at online and in-person events, including at key global moments. You will be working to achieve the objectives of our strategic pillar on rights, delivering on the 2026 strategy and action plan for the project on decriminalising suicide worldwide and supporting the project to deinstitutionalise mental health care, as well as contributing to the work across the organisation. You will also have the opportunity to help shape our next three-year organisation strategy from 2027-2029.
You:
You have a proven track record in international health policy and advocacy with an eye for detail and an entrepreneurial spirit. Confident to work across the range of advocacy and policy activities you are flexible, competent and take initiative, and have a desire to learn and grow. You are a true team player; able to take both responsibility in managing important projects and relationships and unafraid to take on essential tasks to support the team. You have a passion for international development, law and policy and mental health.
Responsibilities:
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Partner Support: Help to build and manage partner relations with external stakeholders including national and global civil society, research institutions, governments, UN agencies, donors etc. Support them with their national advocacy and assist them in developing and managing national coalitions to advance their work at a national level.
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Stakeholder relations: Support, and sometimes lead, engagement with key governments, the UN and other international organisations. As appropriate, directly engage and manage relationships with key decision-makers and global and regional advocacy organisations.
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Engagement of Experts by Experience and young people: ensure experts by experience of mental health conditions and young people are provided opportunities to influence global and national policy through your projects
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Grant and contract management: Lead in the identification of funders in your program area and develop funding proposals for work on policy, advocacy and financing; track and report on grant deliverables.
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Policy, advocacy & financing strategies: Lead the design and implementation of policy, advocacy and financing strategies for UnitedGMH and in collaboration with, or for, a range of stakeholders.
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Policy reports and papers: Draft policy reports and papers to support high level influencing.
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Briefings, policy packs and influencing language: Preparing briefings, policy packs and influencing language for senior government officials, Ministers, and other decision-makers as well as national partners as required.
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Monitoring, Evaluation and Learning: regularly update UnitedGMH’s MEL system with relevant data and information around your projects
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Communications: Support the internal and external communication activities of the organisation and develop project-based communications plans.
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Funder profiles: Maintain updated profiles on key mental health funders.
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Events: Organise meetings, events (including side-events at key global moments), workshops and small gatherings of partners and other stakeholders.
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Represent the organisation: Speak on behalf of the organisation on your project areas at key global moments and in-person and virtual events, webinars and conferences
Experience:
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You will have at least five years of experience working in country and/or global health policy, advocacy and/or financing for a UN agency, non-governmental organisation, think tank or decision-maker.
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You will have undertaken work related to public health and/or human rights and have a track record of advocacy with policy makers, brief/report writing and research.
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A background in health, including mental health, either professionally or through lived experience.
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Demonstrable experience of having worked on health legislation and policy in low- and middle-income countries, including drafting, reviewing and/or having been part of consultative processes at a government level. Experience working on suicide prevention policies/strategies or the decriminalisation of suicide and/or the repeal of other discriminatory legislation will be preferred.
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Low-to-middle income country level experience engaging with different stakeholders – persons with lived experience of mental health conditions, governments, civil society, donors etc.
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Experience of representing your organisation at key global, regional or national political gatherings
Skills:
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Project management and reporting.
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Networking and relationship management
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Ability to perform research and report writing
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Monitoring, Evaluation and Learning.
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Grant Proposal Writing.
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Ability to work as part of a team but equally a self-starter capable of devising and delivering work under your own direction
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Experienced in and thrive working in a fast-paced environment, with the ability to respond quickly and effectively to changing agendas
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Strong organisational skills to plan, meet deadlines and successfully deliver events
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Ability to multitask and prioritise workload over short time frames
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Knowledge of foreign languages is desired but not mandatory.
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A good knowledge of Microsoft Office and other project management tools e.g., Trello, Google Suite, among others.
Qualifications:
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A degree in a relevant discipline (e.g. health, law, human rights)
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Ability to work remotely and travel internationally
Benefits
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28 days of holiday a year plus national holidays in your country of residency
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Possibility of being hired by Deel as a local employee (with local pension and social security benefits) or as a contractor (decision up to the employee based on personal preference)
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Up to £1000 a year of allowance for coworking space
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Up to £500 a year in personal development training allowance
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A minimum of 1 in-person team retreat a year
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Possibility to work from anywhere in the world (where you have the legal right to work)
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Possibility to work compressed hours
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Access to Employee Assistance Programme via HealthAssured
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[For UK-based staff] You contribute 5% of your salary and we pay for 3% (8% total)
Diversity and inclusion
Equity, diversity and inclusion are central to UnitedGMH’s core mission and values, and the organisation is dedicated to promoting this across our work and also within the workplace. We will ensure that this commitment is embedded in all operational aspects of the organisation and also implemented within our day-to-day working practices.
Reasonable adjustments statement
We aim to ensure that all applicants are provided with the same opportunities during the recruitment process. Should you have a disability and require a particular adjustment to be made to allow you to fully participate in the recruitment process, please ensure that this is made known to the person arranging your interview.
Interviews: There will be 2 interview rounds, and a short task for those who progress to the second round of interviews. Interviews will be arranged between the last week of November to the 12th of December.
Closing date: 9am on Monday 24th November
Application: To apply please submit your CV and a cover letter (800 words maximum) via Charity Job.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
London SE1 hybrid - maximum two days a week working from home
Context
Childhood First enables children and young people to recover from early life abuse and relational trauma, to enjoy life and to achieve their potential. We do this through the provision of specialist therapeutic residential care and treatment, together with family and network support.
Purpose
This role has arisen through retirement. It is a broad role within a small proactive team in which the successful candidate will both lead and support a range of finance and quality assurance functions.
You will also be proactive and engaged with the business and organisational dynamics including playing your part in the relationships with the finance team, other central service staff and those working in the communities to deliver therapeutic services to children and young people in our care.
What you’ll bring to the role
- A quality assurance mind-set, ability to solve problems, curiosity, diligence and reliability, and the ability to consistently meet operational deadlines.
- Strong interpersonal skills and be confident communicating with a range of internal and external stakeholders.
- A good level of finance experience using Sage 50 and Sage 200 and of system reporting and system improvement.
- Good knowledge and experience of MS Office applications including Excel advanced features such as vlookup and pivot tables.
Key responsibilities
- Accounts receivable end to end
- Bank and payroll reconciliation
- Other finance tasks as required
- Business partnering
- Annual audit support
- Financial analysis
- System management and improvement
What we’ll do for you
- Personal and professional development and training.
- 25 days annual leave plus public holidays.
- Employee benefits package including life assurance.
- Up to 6% employer pension contribution.
- Relocation package and recruitment referral scheme.
To apply for this role please submit your CV with a covering letter describing ‘why are you interested in the role and how do think the culture of the organisation will affect how the role is performed’.
For further information please vist Childhood First website.
Please note that only applications with a covering letter will be considered.
Closing date: 27th November 2025
Interview dates: 1st and 2nd December 2025
The client requests no contact from agencies or media sales.
Reports to: Senior Digital Programme Manager (Behaviour Change)
Direct reports: None
Location: Our well-equipped office is in Clerkenwell, London, EC1R 0NE. Staff are currently working in hybrid locations with a general requirement to meet colleagues once a week in the office and to attend a monthly all-staff meeting in London, although we will always take into account personal circumstances.
Status: Maternity cover (initially for 10 months)
Hours: Full-time
Salary: Grade C: £40,982 - £44,753 (depending on skills, knowledge and experience), plus benefits. Includes 11% London Weighting which is based on one day a week in the office.
Role Summary
As Senior Behaviour Change Programme Officer, you’ll be a vital part of our Communications team, working with colleagues to shape powerful, consistent messages that are clear and well-framed.
Reporting to the Senior Digital Programme Manager and as a key member of the team, you’ll have opportunities to get involved in and learn skills across the full marketing and communications mix.
We're looking for a candidate who brings a mix of knowledge and skills across some or all of the following areas:
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Developing persuasive, supportive behaviour change content that enables people to make changes in their lives and to their health and wellbeing
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Communications skills - the ability to craft clear, adaptable written messaging and content across a mix of channels
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Using digital platforms and tools to engage individuals with behaviour change/programmes, including websites, apps, community groups and social media platforms
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Community stewardship and customer service - supporting individuals and groups with responses to queries
Key Tasks and Responsibilities
Please refer to the candidate pack for role and responsibilities of this post.
Important note: We monitor for use of AI in responses and will reject applications containing fully AI generated answers.
We encourage applications from people who meet most, but not all, of our essential criteria. And we encourage applications from people who have been disabled by society, are from minoritised groups, have personal experience of alcohol harm or have experienced any other forms of societal discrimination.
Timeline
- Deadline for us to receive your application: Strictly 9am, Monday 1 December 2025. The online application form gives a date and time stamp to all applications.
- We will aim to get back to you by: Thursday 4 December 2025. All applicants will receive a response.
- Interviews: Monday 8 and Tuesday 9 December 2025 (please save the dates!)
We are Alcohol Change UK. We work for a society that is free from the harm caused by alcohol.



The client requests no contact from agencies or media sales.
Battersea is entering an exciting phase of innovation and transformation as we embark on our new five-year strategy. With increased investment in income generation from 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat.
This is a new role working across Battersea’s Philanthropy, Partnerships and Commercial (PP&C) fundraising team, to help drive income growth and maintain strong funder relationships.
The primary focus of your work will be prospect identification and qualification for an upcoming capital campaign. This will include new major donor prospects and charitable Trusts that support capital projects.
You will also be responsible for undertaking due diligence on individuals, corporations and trusts that are supporting Battersea in order to inform our colleagues about potential financial and reputational risks, empowering them to make informed decisions about our partnerships.
You will be an integral part of the capital campaign, managing the prospect pipelines, tracking prospects as they move through the cultivation cycle and supporting the fundraisers with their cultivation. You will also write and contribute to event biographies for our Special Event program during particularly busy periods.
You will ensure that all research output is compliant with GDPR and will share data protection expertise with other team members.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees (pro-rated for part-time employees).
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
If you are successful to the interview stage of the recruitment process, we ask that you follow the below guidelines on the use of AI at interview stages:
Acceptable use:
- Researching sector trends, company information, or general interview tips.
- Practicing interview questions with AI tools to improve communication skills.
- Using AI to support with structuring your responses.
Please do not:
- Submit AI-generated responses as your own during the interview.
- Use AI to impersonate or misrepresent your experience or skills.
- Use AI tools during real-time interviews.
Closing date: 28th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): Week commencing 8th December 2025
For full details on the role, please download the recruitment pack.
To apply for the role, click on the "Apply" button below
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
- Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage the removal process and consent process
- Assist with sending out problem payment letters
- Following up cancelled regular payments as part of the winback process
- Assist with handling material requests and recording actions on the Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Senior Supporter Care Manager
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Please note, internally this role is titled "PR Specialist"
This is an exciting time to be at Battersea as we seek to scale up and deliver new services and partnerships that will help us in our mission to help more dogs and cats, creating lasting change for animals and those who care for them, wherever they are.
The PR team plays a key part in telling Battersea’s story, shifting public attitudes, and generating support. Our work is crucial in helping Battersea build visibility, awareness and relevance to new and existing audiences and grow support for our work and strategic aims.
We are looking for a proactive, motivated and collaborative PR Specialist (Senior Officer) to help us drive visibility, affinity, and relevance amongst new and existing audiences through a range of PR activity. A key focus of this role will be leading on the delivery of engaging and impactful PR activity with third parties including corporate partners and other organisations in our sector. The postholder will be responsible for identifying PR opportunities that help us emotionally connect, resonate and inspire audiences. This will include building meaningful partnerships and devising and delivering successful PR stories, events and campaigns across a diverse range of media to increase awareness and support in line with our Global Programmes, Our Voice (campaigning) and Income Generation strategies.
The PR Specialist will work closely with their PR team colleagues to deliver a public relations strategy in line with Battersea’s strategic objectives in the UK and internationally. They will also regularly work with colleagues across the Marketing & Communications directorate, including providing support for integrated campaigns, such as our brand platform ‘We’re all in for them’.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 30th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First round interview and written task (virtual): 10th December 2025
Second round interview (in person): 17th December 2025
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Senior Policy and Public Affairs Manager will play a key role in positioning Action for pulmonary Fibrosis as the leading voice in improving PF care. The postholder will take a leadership role within the Policy and Public Affairs team, providing strategic direction on our key policy priorities. Working with the Director of Policy, Research and Involvement, you will lead the development and implementation of policy initiatives that align with the organisation’s strategic priorities including OneVoiceILD, our movement to bring transformational systems change to how NHS services are delivered across the UK.
This is a highly visible position, working in collaboration with healthcare and allied health professionals, commissioners, researchers, voluntary sector partners and within the wider respiratory community. As a member of APF’s Organisation Leadership Group, the PPA Manager will collaborate to drive operational delivery of strategic priorities, coordinating cross-team activity, support organisational communication and culture, and review risks, procedures and operational performance.
Key Areas of the Role:
OneVoiceILD: Lead an effective OneVoiceILD movement, our vehicle for transformational systems change in the NHS.
Policy: Provide leadership on our policy priorities across all four nations of the UK.
Public affairs and influencing: Lead a strong programme that brings our policy and influencing priorities to life through targeted engagement with key stakeholders.
Action for Pulmonary Fibrosis (APF) is a national charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis.
The client requests no contact from agencies or media sales.
Join Our Team!
This is a great role for someone looking to join the charity sector. You will work as part of our Supporter Care team to provide excellent customer care, and engage, involve and inspire all supporters of Crohn’s & Colitis UK through building excellent relationships via a variety of communication channels.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2026 will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
The Supporter Care Team are looking to hire two Supporter Care Assistant posts who’ll provide excellent customer care; engaging, involving and inspiring all supporters of Crohn’s and Colitis UK through building excellent relationships via a variety of communication channels. The role will involve dealing with donations, ensuring that our records are kept updated on our database, running reports, and undertaking general admin duties.
About You
You’ll have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner. You'll need strong written and verbal communication skills to write engaging and inspiring content and messaging, you'll also be skilled at listening and responding to queries appropriately and be comfortable and effective at managing challenging situations.
You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required.
Experience of Microsoft office is essential, as well as excellent administration skills and high levels of accuracy and attention to detail.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.
Closing date: Monday 24 November, 9am
Interview will be taking place remotely on 3rd/4th December 2025
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Events Officer
35 hours per week, Monday to Friday 9am–5pm (some evenings and weekends)
Permanent
Hybrid working – home-based and in Alton, Hampshire (two days a week)
£30,000–£34,000 (depending on experience)
About the Role
Are you passionate about creating unforgettable experiences? As our Senior Events Officer, you’ll take the lead in planning and delivering a portfolio of high-profile fundraising events that inspire, engage and make a real difference for kidney patients. From overseeing event logistics and marketing to managing budgets and nurturing supporter relationships, you’ll ensure every event runs smoothly and every supporter feels valued.
You’ll also mentor and guide either our Event Officer or Fundraising Assistant, helping to build a high-performing team that shares your passion for delivering outstanding events.
If you thrive in a fast-paced, hands-on environment and love seeing your ideas come to life, this is the role for you.
Join an ambitious Fundraising team that has been growing non-legacy income 34% year-on-year since 2021
What You’ll Do
- Lead the planning, management, and delivery of a varied portfolio of fundraising and challenge events, for example: Cambridge Half Marathon | The Big Half | London Landmarks Half Marathon | Manchester Half Marathon | Virtual Challenges (Marathon May, October Dog Walk) | Great North Run | Cardiff Half Marathon | Do your own thing | plus other events as agreed
- Oversee event budgets, monitoring costs and ensuring financial targets are met.
- Line-manage, coach and support the Fundraising Assistant to ensure team success.
- Develop and implement marketing and recruitment strategies to maximise participation and income.
- Deliver exceptional supporter experiences, ensuring participants feel valued and inspired.
- Build and maintain strong relationships with suppliers, agencies and partners.
- Ensure all events comply with health, safety, insurance and risk regulations.
- Evaluate event performance and produce insightful reports to drive continuous improvement.
- Collaborate with colleagues across fundraising and communications teams for integrated campaigns.
- Keep up-to-date with market trends, exploring new opportunities for the charity.
What You’ll Bring
- A minimum of two years’ experience in a fundraising or events role, with a proven ability to deliver successful events.
- Proven experience in organising challenge events, using creativity and strategy to maximise participation and revenue.
- Line management experience, coaching and inspiring colleagues to reach their potential.
- Excellent project management skills – you can juggle multiple events and deadlines with ease.
- A creative flair for spotting opportunities, developing ideas and executing them flawlessly.
- Strong communication and interpersonal skills – you know how to build lasting relationships.
- A passionate, energetic, and self-motivated approach to delivering excellent supporter experiences.
- Experience managing budgets and suppliers to ensure smooth event delivery.
- An eye for detail and a knack for problem-solving, keeping events running seamlessly.
Desirable:
- Experience with Beacon or other fundraising databases.
- Knowledge of fundraising regulations and data protection.
- Understanding of long-term or chronic health conditions.
Why Join Us?
Kidney Care UK is at the forefront of supporting people affected by kidney disease. By joining our events team, you’ll play a key role in helping us engage with supporters, raise vital funds, and make a tangible impact on people’s lives. Plus, you’ll get to work in a supportive, friendly and flexible environment where your ideas and creativity are celebrated.
Employee Benefits:
Opportunities to take on an apprenticeship: Fundraiser (level 3) - apprenticeship training course
Employee assistance programme | Generous annual leave | Pension | Cycle2Work scheme | Flexible working | Retail discounts | Family leave | Health cash plan
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
Communications and Programmes Officer
Salary: £30,000 per annum
Contract: Fixed term – one year
Location: Hybrid Full-time, 35 hours per week. The work pattern is flexible, with more working from home than office work, occasional travel throughout England and Wales, and rare travel overseas.Location: CSAN office is Romero House, 55 Westminster Bridge Road, London, SE1
Reports to: Senior member of the team
Are you passionate about social justice, communications, and Catholic Social Teaching? Do you enjoy working in a collaborative, mission-driven environment?
We’re looking for a Communications and Programmes Officer to help us strengthen our voice, support our members, and deliver impactful events and resources.
What you’ll be doing:
- Leading on digital communications – newsletters, social media, and web content
- Supporting the delivery of events, courses, and member convenings
- Gathering insights through surveys and maintaining member engagement data
- Preparing briefings and resources that support our social mission
- Contributing to a positive team culture and supporting new colleagues and volunteers
What we’re looking for:
- Degree-level qualification or equivalent experience
- Excellent written English and multimedia skills
- Strong organisational and project management abilities
- A collaborative working style and attention to detail
- A commitment to our mission and values, and an interest in Catholic Social Teaching
Bonus skills (desirable but not essential):
- Experience with virtual learning platforms, graphic design, or working in a faith-based organisation
Why join us?
You’ll be part of a small national team committed to making a difference through faith-inspired social action. We offer a supportive working environment, opportunities for learning and development, and the chance to contribute meaningfully to the Catholic social mission in England and Wales.the deadline for applications is 12 noon on Monday, 1st December, with interviews in person in London week commencing 8th December.
The client requests no contact from agencies or media sales.
We are seeking a part-time Communications and Marketing Officer to join the Foundation during an exciting period of growth. You will work as part of a small team to deliver our fundraising strategy – by 2028 we aim to be raising £1 million a year to fund vital work in the National Park.
We are looking for a creative and proactive communicator who is passionate about the Peak District, its wildlife and its communities. You’ll be someone who thrives in a small dynamic team and is confident working across digital platforms to tell compelling stories, engage supporters and grow our reach. You’ll bring fresh ideas, a collaborative spirit, and a keen eye for details – whether crafting social media content, managing campaigns, or supporting fundraising initiatives.
This is a varied role that will work as part of a small team to ensure we raise the funds needed to support the Peak District to be enjoyed by everyone, forever. You will help to raise funds to:
- Protect our peatlands. The Park contains some of the most degraded upland peatland anywhere in Europe. We’re working to restore Peak District blanket bogs and peatland back to health, conserving this vital carbon capturing habitat for the future.
- Restore habitats. Nature is in crisis even in our National Park. We’re working to create bigger, better and more joined up habitats across the Peak District, supporting biodiversity and providing essential corridors for wildlife.
- Connect people and communities to nature. The more people who are connected to nature, the more people will want to protect it. We are working to ensure people of all ages and backgrounds have opportunities to experience and care for our National Park.
- Ensure access for everyone. There are over 1,600 miles of paths within the National Park. We’re working to fund high quality path repair, improve access for people with disabilities and help more people enjoy their right to roam.
- Protect our cultural heritage. The Peak District landscape has been shaped by people. We’re working to protect and conserve these irreplaceable heritage sites, from historic buildings and industrial structures to pre-historic features.
If you’re enthusiastic about making a difference and helping protect and promote the UK’s first National Park, we’d love to hear from you. We are open to individuals looking to transition from other sectors.
What we can offer you
- 25 days annual leave + bank holidays (pro-rata)
- Two wellbeing days (pro-rata) – additional paid leave to support your mental, emotional and physical wellbeing
- Enjoy your birthday as a paid day off
- 2 days volunteer leave per year (and access to volunteer opportunities inside the Park)
- Flexible working - we support hybrid and adaptable hours to suit your lifestyle
- Family friendly policies – flexible hours and a culture of listening and support
- Getting to work in and around our beautiful Peak District National Park
To create a Peak District which is thriving for nature and people and is protected for generations to come.



The client requests no contact from agencies or media sales.
Location (UK): Office Hybrid* - London
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer our profile page
Travel: Travel to Chesterfield, Glasgow, Belfast, Cardiff offices on an occasional basis
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
You will join the UK Advocacy and Health Intelligence Department within the Chief Executive’s Directorate. The team is responsible for leading UK strategy development and delivery across advocacy (policy, public affairs, campaigning) and health intelligence, working closely with colleagues across the UK to ensure effective delivery of the strategy in each nation. The department sits in the Chief Executive’s Directorate to ensure driving positive change with and for people with arthritis is at the heart of the organisation.
The Department works closely with colleagues across the charity, including Services, Research and Income and Engagement to ensure we are joined up in our approach to arthritis.
About the role
You will lead and manage projects that support on the development and delivery of a pipeline of insightful Musculoskeletal (MSK) and health data analysis and quantitative research, to better understand the UK population with MSK conditions and to inform the direction of our ambitions, strategy, policy and services work. This includes obtaining, analysing, publishing and presenting MSK epidemiological and health data, and working with others to influence improved quality, coverage and use of MSK health data.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Demonstrate sound knowledge of epidemiological research methods and health metrics (such as incidence and prevalence)
- Strong experience using of statistical software e.g. R, Stata, SPSS
- Strong experience using NHS and other national health-based datasets, and a good understanding of UK health and social care systems
- Experience of using multiple sets of health-related data and information systems, and large-scale data sets for policy, quality improvement or research purposes
- Experience of using data to improve the understanding of health inequalities and disparities for public health purposes
- Ability to interpret, present and communicate complex data in accessible lay terms, including producing data-rich reports for a range of technical and generalist audiences.
- Project management and organisational ability, including being able to prioritise activities and independently manage own workload that includes multiple concurrent projects.
- Strong written and oral communication skills, and able to work in partnership with people at all levels, demonstrating strong skills in networking and influencing.
- Experience using data to produce infographics or data visualisation.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The Sick Children’s Trust, we believe no child should face hospital alone and no family should be separated during one of the most challenging times of their lives. Through our ten ‘Homes from Home’ across England, we provide free accommodation and vital support, keeping families close to their seriously ill child’s hospital bedside.
We’re looking for a talented and ambitious Senior Trusts & Foundations Officer to join our passionate team. This is a fantastic opportunity to take ownerships of a strong portfolio of charitable trusts and foundations, developing long-term relationships and securing multi-year funding to sustain and grow our services.
You’ll have the opportunity, skills and talent to write compelling, tailored funding proposals, deliver excellent stewardship, and work directly with funders to demonstrate the impact of our work.
The Role:
You’ll be managing and growing a portfolio of key trusts and foundations, delivering exceptional stewardship.
You will be researching and working to secure new income opportunities focusing on five figure grants and writing powerful funding applications and reports to inspire and engage new funders.
You’ll work closely with internal teams to develop cases for support and play a key role in achieving ambitious income targets to fund our ‘Homes from Home’.
What we’re looking for:
· A proven track record in personally securing significant trust and foundation funding at the level of five-figure gifts in a single year.
· Excellent written skills with the ability to create clear, compelling proposals.
· Strong relationship-building skills with experience of working with multiple stakeholders and decision-makers.
· Highly organised, proactive, and driven to achieve ambitious targets.
· Passionate about our cause to help families of seriously ill children
How to apply
We will be reviewing applications ongoing so early applications are advised. We may close the advert earlier than advertised.
Only shortlisted candidates will be contacted. Please submit your CV along with a covering letter(max 2 pages) explaining how your experience fits the role. More details can be found in the recruitment pack attached
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Us
We are creating and protecting a new native forest across Warwickshire and Worcestershire. By restoring woodland, grassland, and wetland, we’re helping rare and threatened species thrive and supporting nature’s recovery in the West Midlands. The Forest is a place for wildlife to flourish and for people to find peace, connection, and community. Through long-term protection and restoration, we’re building a resilient landscape that grows stronger when nurtured together.
The Opportunity
We're looking for an enthusiastic Corporate Partnerships Fundraiser to help us grow our network of corporate supporters who share our vision of a greener future. This is a varied and rewarding role where you'll build meaningful relationships with businesses, coordinate inspiring corporate volunteering days in our beautiful woodland, and help companies make a tangible environmental impact.
Reporting to our Senior Corporate Partnerships Manager, you'll be the welcoming face of the Forest for local and regional businesses; from managing existing partnerships to identifying exciting new prospects. You will represent us at networking events and will coordinate corporate engagement activities, including our annual Midsummer Reception.
What We're Looking For
You're a natural relationship-builder with excellent communication skills and a passion for delivering outstanding stewardship and supporter care. You thrive on variety, from coordinating events to crafting compelling proposals, and you bring strong organisational skills with a proactive, can-do attitude.
What We Offer
- Hybrid working with offices where you'll be surrounded by the forest you're helping to grow
- Flexible working to ensure a work-life balance
- 28 days holiday plus bank holidays
- Contributory company pension with 4.5% employer contribution
- Health Cash Plan – get cash back on opticians, dentists and more!
- Group Income Protection Scheme – to support you if you get sick
- Employee Assistance Programme – financial, physical and mental wellbeing support
- Access to exclusive discounts from thousands of retailers
- Life Assurance at four times your basic salary
In your cover letter please explain your motivation for applying and what skills and experience you can bring to the role.
We are creating and conserving a huge broadleaf forest for the benefit of the environment, wildlife and people.



The client requests no contact from agencies or media sales.





