Brexit means that the UK is adopting an independent trade policy for the first time in 50 years. This is an exciting time to help shape the UK’s approach to international trade, and ensure that it leads to positive outcomes for people and the planet. 

The Senior Political Advisor’s role is to lead TJM’s political advocacy, provide policy research and manage relationships with Parliament and the civil service. This includes providing the secretariat for the All-Party Parliamentary Group on Trade Justice. The post-holder will also manage internal communications, including with other civil society groups, to identify areas of shared interest and develop parliamentary advocacy strategies. 

The Senior Political Advisor will work as part of TJM’s small team to contribute to the development of strategy and funding bids, administration and media communications as appropriate. The role includes representing TJM to external organisations, including think tanks, the civil service and other civil society groups. 

Working as part of a small team, the postholder will need both a strong ability to manage their time and work plan, and to work closely with TJM’s network of members to support joint strategy and advocacy. 

Senior Fundraiser (Trusts and Foundations)

We are looking for an experienced fundraiser to grow funding for vital services for young homeless people and care leavers. You will secure funding that establishes innovative and successful ways of supporting young people and creates real change in their lives. 

Please find full details of how to apply via our website in the advert below. The deadline for application submissions is 23:59, Sunday 31 October 2021.

We have an opportunity for a new colleague to join our fundraising team, where you’ll work alongside operational teams and young people to design effective projects that build on young people’s strengths and meet their needs. You’ll build relationships with large and smaller trusts and foundations, and you’ll have opportunities for growth as you can get involved in a range of funding streams. We are particularly keen to increase applications from Black and Minority Ethnic groups and Male candidates as they are currently under-represented in our organisation.

There has never been a more exciting time to join 1625 Independent People. Last year, our fundraising team raised over £1.3 million with the support of Strategic Leadership,  operational teams and young people. We are investing in an ambitious fundraising strategy to help us deeply engage more supporters in our work so that we can be there for even more young people.

We are a leading youth homelessness charity based in the South West, working with over 1,500 young people. We have strong local partnerships and develop, learn and share best practice in the sector. We build trusting relationships between our young people, our colleagues and partners and this is at the core of our work.

What we are looking for:

• Someone with confidence, drive and enthusiasm to build relationships with colleagues, funders and other partners.
• Someone with an excellent track record in securing income from trusts and foundations, who can use their writing skills to create outstanding funding bids.
• Someone who is proactive, with the ability to identify opportunities and the confidence to start conversations with potential funders that result in successful partnerships and funding based on shared goals. 
• Someone who can understand what funders are looking for in a winning funding bid, who understands what good project design looks like.
• Someone with a passion for helping vulnerable young people, who is looking to work as part of a small team where they can make a real difference for thousands of talented young people.
• Someone with an interest in developing their skills in partnership with large funders, and developing an understanding of best-practice in youth work.

What you will be doing:

• You’ll be working as part of a small and friendly fundraising team. You will lead on funding projects in line with our Fundraising Strategy that you will have autonomy over, and we trust you to manage your own workload. You’ll be part of a funding team that has secured substantial funding from some of the most progressive funders in the UK. 
• You’ll be collaborating with various teams (operations, finance, senior leaders) to develop these funding proposals from a pipeline that you have developed. You’ll be leading the writing and co-ordination of these proposals, managing all elements to submit an excellent proposal.
• You’ll be responsible for developing and sustaining relationships with current and new funders, including hosting meetings with funders.
• You’ll ensure that we listen to young people, act on their ideas, build on their strengths, and meet their needs through new funding.
• You will be in the Fundraising and Comms Team, within our Central Services Department, and your line manager will be our Fundraising and Comms Manager, Hannah Barry.

What we are offering: 

• As a small funding and partnerships team, you’ll have opportunities to support all parts of the income generation in the charity and the opportunity to develop new sources of revenue. There is scope for progression in this role as you develop. Evidence of successful funding will support our business case to invest more in fundraising, review the structure and grow the team. This will be dependent on proven funding success.
• The opportunity to work alongside partners and funders that share your passion for enabling young people to succeed in life.
• Continuous support and supervision, including reflective practice, to develop your learning and skills as a practitioner.
• This is a permanent position, and on a full-time basis, there will be some home working available.
• Our team members are very supportive of each other, and through monthly Reflective Practice sessions we are always learning from our own and each other’s experiences.

Contract details: 

• Hours per week: 37.5 hours
• Contract type: Permanent
• Pay: £27,041 - £29,577 per annum
• The location: You will be based in Kingsley Hall, close to Bristol’s main train and bus stations as well as the vibrant city centre. Some home working is available.

Important dates: 

• Application deadline closes: 23:59, Sunday 31 October 2021.
• If you have not heard from us by Tuesday 02 November 2021, please assume that your application has been unsuccessful on this occasion. 
• Interviews are on Thursday 04 November 2021. 

Covering Letter / Supporting Statement Guidance 

Please note that the online application form cannot be saved until it is fully complete.  We recommend that you prepare your Covering Letter before you start the online application.

Your Covering Letter is essentially your Supporting Statement and will form the most important basis on which your skills, experience and behavioural competencies will be tested against the job criteria.  Without it, your application cannot progress to the shortlisting stage. 

You should refer to the Person Specification document within the Job Pack and cover only the elements that are tested at this stage of the recruitment process.  Elements that only have the word ‘interview’ next to them will be tested at the next stage of the process and do not need to be covered in your letter.

Please try to keep the word limit to 250 words per criterion. 

ALTHOUGH THE APPLICATION FORM GIVES YOU THE OPTION TO UPLOAD A CV, PLEASE DO NOT SUBMIT A CV AS THIS IS NOT NECESSARY AND WILL NOT BE USED IN THIS PROCESS. 

Equal opportunities for everyone:

We safeguard and promote the safety and welfare of children, young people and vulnerable adults. Any job offer will depend on a satisfactory DBS (Disclosure and Barring Service) Barred List Disclosure Check. 

We believe those with a criminal record should have an equal chance to become employees or volunteers. We also pride ourselves on being an equal opportunities employer for everyone regardless of age, disability, gender identity, race, religion and beliefs, sex and sexual orientation. We are particularly keen to increase applications from Black and Minority Ethnic groups and Males as they are currently under-represented.

Please see our Policies section on the website, for further information. If you need an adjustment made to any part of the recruitment process, please let us know as soon as possible.

We are looking for a Head of Data and Supporter Services to lead and oversee the delivery of supporter care, insight and data management for Income Generation in line with the organisation’s strategic plan and Income Generation strategy.

About us

Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 160 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.

Our Income Generation Team

Battersea’s multiple award-winning Fundraising department raises around 60% of the Charity’s total income. Working with colleagues across the organisation, we provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Through continued investment, net fundraising income has risen from just £100,000 in 2010 to £10m in 2019, and we will continue to grow our income to make sure Battersea can be here for every cat and dog now and in the future.

The Data and Supporter Services Team

Our supporters are at the very heart of our fundraising, and the team managing our data, supporter care and compliance enable our teams to fundraise effectively. Working closely with Battersea staff, suppliers and agencies working on our behalf to collect, process and analyse our data. We support our donors and customers that give generously to Battersea ensuring that their support is recognised and celebrated through excellence in customer care. We ensure that all our fundraising is undertaken with care, attention, is compliant and data driven to enable our teams to fundraise effectively.

What we can offer you

Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental (£100), optical (£100), physiotherapy, chiropody and acupuncture (£325) every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance

During the recent Coronavirus restrictions, our animal-facing staff have continued to work on site and our office based staff have been working from home. We are currently piloting a hybrid working model for our office-based staff to split their time between site based and home working. We believe this will support office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause.

As this role is office-based, you’ll be expected to work in our Battersea office for 3 days each week and you’ll be able to work up to 2 days each week from home.

So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.

We are committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Trustees. We aim to ensure that this commitment, reinforced by our values, is embedded in our day-to-day working practices and our work together. We would particularly welcome applications from black and minority ethnic and disabled candidates, who are currently under-represented at Battersea.

Closing date: Sunday 7 November 2021

Interview date(s): Monday 15 & Tuesday 16 November 2021

Second interview date: w/c 22 November 2021

For full details, please download our recruitment pack. To apply, click the button below.  All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.

Multi-award-winning Wallace & Gromit’s Grand Appeal works in partnership with Aardman Animations to support

Bristol Children’s Hospital and the region’s Neonatal Intensive Care Unit (NICU). We are seeking a talented individual to join our ambitious team to help deliver a multi-million-pound programme of investment in the children’s hospital and NICU.

This is an exciting opportunity for an experienced Fundraiser to join our growing fundraising team. The successful candidate will be responsible for helping to design and implement new supporter acquisition, retention and development plans with a focus on growing reach, engagement and income across Individual Giving.

The role will be responsible for maximising income through targeted communications both through online and offline channels. We know that data is the catalyst to a successful programme, so the successful candidate will have broad knowledge of Raiser’s Edge (or a similar fundraising database), as well as experience of growing the lifetime value of new and existing supporters and donors.

There will be the opportunity to lead on new projects, whilst working collaboratively with the talented fundraising and communications teams to develop the supporter experience, with the aim of building long term commitment to the charity.  The successful candidate will have experience in individual giving and will have bags of initiative as well as being a strong team player, able to work autonomously bringing new ideas and fresh energy to our strategy.

The candidate will share the team’s vision to grow and develop our income and supporter base across the wide portfolio of activity. You will bring imagination, resourcefulness and enthusiasm to help us realise our vision of continued income growth and income generation diversification.

In addition to a competitive salary, we offer employees a comprehensive benefits package including a pension scheme, medical benefits, and generous annual leave.  Flexible home working will be combined with visits to the Bristol based office. Grand Appeal HQ is located opposite the Bristol Children’s Hospital, close to the beautiful Bristol Harbourside and the range of shops in Cabot Circus.

The Grand Appeal offers a dynamic, supportive and rewarding workplace for over 40 staff. The bedrock of our organisation is its strong team culture in which all staff play an important part. If this sounds like the right workplace culture for you, you have the required skills and experience, and you are looking for a new challenge, get in touch.

Work for The Grand Appeal and you’ll do more than just a job. The work we do really makes a difference to sick children, their families and the staff who care for them 24 hours a day, 7 days a week. Together, we help save lives.

 Key tasks and responsibilities

• Analyse, plan and develop the current engagement programme for existing donors, to retain and re-activate supporters
• Develop new fundraising ideas as part of the Individual Giving programme to generate income, working strategically to target specific audiences to complement our existing activity
• Work collaboratively with the fundraising team to deliver a high-quality experience to all donors including where appropriate donor communications and marketing materials to drive forward the Individual Giving programme
• Work to measurable KPIs and income targets
• Work collaboratively with the Marketing and Communications team to maximise online and offline support and donor communications
• Brief and liaise with suppliers for direct mailing campaigns, reviewing and arranging approval from key staff ready for print
• Continually evaluate activity across Individual Giving income streams and respond to trends or challenges
• Responsibility for the operation of the Lottery and compliance with relevant legislation
• Use Raiser’s Edge database to analyse support and steward supporters, ensuring data entered is accurate. Help to implement new data reporting procedures to drive the success of the Individual Giving programme
• Contribute to the fundraising department activities, sharing new ideas and supporting income generation and promote positive team-working.
• Contribute to the legacy strategy working closely with the SMT.
• Understand data protection requirements for direct marketing including any changes to GDPR

Other tasks

• Keep abreast of governance requirements pursuant to all communications /marketing activity including but not limited to the Charities Act, Fundraising Regulator, Institute of Fundraising Code of Practice, Gambling Commission and General Data Protection Regulation
• Undertake mandatory training as required by the charity. 
• Carry out other tasks and duties as required, to support colleagues across the organisation

This role profile is not exhaustive and is subject to review in conjunction with the post holder and according to future changes/developments in the Charity. All job descriptions are non-contractual and give a sense of the broad scope of the role and so include a level of flexibility. Whilst they list some key tasks there will also always be tasks that arise, and which can be reasonably expected of the role. 

See our website for full person specification.

Independent Age works to ensure that as we grow older, we all have the opportunity to live well with dignity, choice and purpose.  To achieve this we provide information, advice and connection services for older people; campaign on the issues that matter most to them around health and care, poverty and loneliness and provide capacity building support to others working in the sector.

This is an exciting time to join the charity as we work on our new ambitious strategy for 2021 – 2023 and increase our profile, impact and reach so more people can live a happy, connected and purposeful later life.  

This critical role acts as the first point of contact for all of Independent Age’s social media channels. The post holder is responsible for creatively engaging Independent Age’s key audiences (service users, donors, campaigners and volunteers) through our social media channels, helping drive step-change growth in our brand profile, supporter base and the number of ways in which they engage with us. The successful candidate will oversee planning and content production for our social media channels, and play a lead role in developing, testing, and reporting on innovative digital content. Their input will be key to ensuring that the voice and needs of older people are at the forefront of our social media outputs. 

With the ability to work proactively and reactively, the post holder will also work closely with the media team to develop appropriate responses and support the Media Communications Manager in crisis communications. The ideal candidate will have experience of successfully engaging audiences across major social media platforms, using a variety of tools and tactics as part of social media plans and a track record of advising senior staff and internals teams on communications. Strong analytic skills with an understanding of organic social strategy, the ability to react quickly and enthusiasm for engaging supporters are also essential for this role. 

Independent Age is committed to safeguarding and follow Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and if offered the post, we will require two employment references including your current or most recent employer.

We are passionate about equity, diversity and inclusion.  We celebrate diversity and champion the differences and nuances which make each and every one of us unique, creating an inclusive environment where we can all be ourselves.

As well as a competitive salary we offer 28 days annual leave plus public holidays, a generous pension scheme with life assurance, learning and development opportunities, season ticket loans, a cycle to work scheme and an employee assistance programme.

To apply, please visit our website to submit a cover letter detailing how your skills and experience meet the criteria within the Job Description and Person Specification, along with your CV.

Interviews will be held on Monday 8 and Tuesday 9 November.

Following the Brexit vote, international trade has become one of the government’s top priorities, and has received a huge amount of public and media interest. The UK has a unique opportunity to develop trade policy which responds to key policy priorities such as tackling climate change, responding to and recovering from the Covid pandemic, and delivering on the UK’s international commitments such as the Sustainable Development Goals. However, the government’s proposed trade deals could undermine action in these areas. To date there is no clear strategy to ensure that trade deals are aligned with the UK’s other policy objectives, instead the Government’s primary objective has been to deliver as many new trade agreements as possible. 

The Senior Researcher’s role is to ensure TJM has timely, in depth analysis of trade negotiations, agreements, legislation and other relevant Government policy to support our role as a source of intelligence for other civil society organisations and our work in parliament and with the media: 

• Develop a strategy to ensure TJM is able to analyse trade deals and any information about negotiations or policies coming from the Government;

• Undertake analysis, usually with a quick turnaround time, of trade agreements, updates on negotiations and other relevant Government documents;

• Occasionally commission and manage external contractors to deliver analysis; 

• Produce regular reports and briefings for the TJM secretariat and other organisational partners;

• Develop and maintain good relationships with civil service departments, particularly DIT but also the Cabinet Office, BEIS, DIT and Defra with a view to ensuring TJM has access to as much useful information as possible.

Working with a small team, you will need both a strong ability to manage your own time and work plan, occasionally manage external consultants and to be proactive in developing relevant external relationships. This is an exciting opportunity to make a big impact as the UK develops its independent trade policy.

Do you love managing detail and ensuring everything works just right? Do you have experience providing high-quality admin support, or supporter, or customer care? Do you want to work for an organization that helps make the world better? We’re offering a rewarding opportunity for a highly effective administrator to play a key role within Survival’s Supporter Services department.

This is an interesting role where you will be in the front line talking to our valued supporters, handling day-to-day processes and procedures, working on our supporter database as well as handling reception and general inquiries. 

The role encompasses a wide variety of tasks, subject to change as the organization evolves and grows. The following list is not exhaustive but please note that this role undertakes a high level of repetitive administrative procedures and thus you are unlikely to be fulfilled if you do not enjoy administration.

Responsibilities 

Supporter care & administration

• Be the first point of call for general supporters, donors and potential donors, and respond to enquiries to Survival’s [email protected] account
• Carry out reception duties including managing incoming and outgoing post and deliveries, answering phone calls and welcoming visitors
• Accurately and efficiently update supporter records as needed
• Accurately load and process Direct Debits and standing orders into Survival’s database
• Ensure our webpage and database are accurately capturing online donations
• Accurately enter offline donations into Survival’s database
• Send thank-you letters for donations
• Assist in processing Gift Aid claim submissions
• Adhere to HMRC auditing requirements, and GDPR policies and regulations, as explained by the department head
• Report donation and database issues and work with IT and our Salesforce team to find solutions
• Work closely with staff in Survival’s overseas offices by sharing ideas and support with regards to our administrative systems

Various

• Assist the Finance officer with finance activities when needed
• Provide support to the Fundraising and outreach coordinator for fundraising and outreach activities
• Assist the Supporter services director with facilities management and trading activities when needed
• General duties such as photocopying, scanning, filing, moving boxes, setting up meeting rooms etc.

Experience and skills 

Required

• Strong administrative skills, takes enjoyment from this type of work and has a positive attitude
• Must have excellent telephone manner, be patient, enthusiastic and personable
• Demonstrated ability to manage a heavy and ever-changing workload
• Excellent organizational skills and the ability to plan and prioritize effectively
• Excellent personal skills – trustworthy and a good relationship builder
• Must work well with numbers and have good spoken and written English
• Computer literate, including CRM management
• A desire to serve the cause of Indigenous peoples’ rights 
• Commitment to Survival International's vision, mission, and values
• You must have the right to live and work in the UK

Preferred

While we have a preference for candidates with the below skills and experience, we are willing to consider supporting an excellent candidate in developing their skills to reach these levels.

• Experience of providing excellent administrative and/or customer support in a supporter/customer-focused environment
• Prior experience of using Salesforce would be a huge benefit
• Experience in the charity / non-profit sector
• Knowledge of any of Survival’s other working languages (Spanish, French, Portuguese, Italian, German, Hindi, Oriya) would be an advantage

What can we offer you?

When you join Survival International, you’re getting more than just a career: you’re gaining a unique opportunity to join one of the most exciting campaigning organizations around. It is not just a job. You will be working with an international team of passionate people who really care about human rights and want to change the status quo. 

Being part of such a small (but growing!) team offers the opportunity for real variety in your day-to-day work and the development of your role.

We have generous annual leave (25 days plus bank holidays) and a cycle to work scheme.

Salary range: £26,000 per annum
Hours of work: This is a full-time position (Monday – Friday, 10am – 6pm) for 6 months with the possibility of a permanent contract
Location: London head office, with remote working*

Closing date for applications: The vacancy will remain open until the position is filled

To apply: Please complete the application form and send together with your CV and a covering letter

*At present our staff are mostly working remotely because of Covid precautions; we are assessing this on an ongoing basis.

Equal opportunities

Survival is committed to building a diverse and inclusive workplace and actively welcomes applications from candidates of all backgrounds. We will not discriminate on the basis of any aspect of your identity. 

Full time role:
35 hours per week Monday to Sunday

Job Purpose:

Our Naomi Karis projects provides 8 supported beds within a 24 hour staffed house setting and 4 beds within 4 flats as managed tenancies for young women aged 16-30. This post is part of the wider Naomi Karis team that is co-located at our Naomi residential premises and on a local housing estate.

A fantastic opportunity has arisen for an individual who is passionate about working with our client group to work as part of a small team helping with all aspects of running the project; motivating and empowering Service Users towards independent living in sustained tenancies within the community, providing basic life-skills advice, information and guidance and supporting individuals to move on and access appropriate additional services. The successful applicant may be required to cover the occasional sleep shift.

You will have a positive outlook and experience of working with young women in a paid or unpaid capacity. An understanding of the benefits systems, safeguarding and mental health and domestic violence issues and drug and alcohol misuse are desirable. You will have excellent interpersonal, communication, and organisational skills, a willingness to learn and the ability to build cooperative working relationships. Qualified to NVQ Level 2 in a relevant field is essential.

In return you will benefit from a supportive, creative environment and have opportunity to develop your knowledge and skills. We are passionate about our staff and believe in caring for them in the same ways we care about our service users. We are a growing charity and don’t have the resource to provide fancy staff perks: however, we are really good at the things money can’t buy. We believe staff are the foundation stone to the success of the charity and so we do everything we can to make sure they feel valued, supported, engaged and developed. We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian ethos of Oasis Community Housing.

*There is an Occupational Requirement for the postholder in this residential project to be female (exemption under the Equality Act 2010 Schedule 9, Part 1, Para 1)

Any offer of employment will be subject to satisfactory references and DBS Enhanced Disclosure.

Closing date for applications is 5:00pm on Friday 5th November 2021

Please note – we are unable to contact candidates who have not been shortlisted, if you do not hear from Oasis within six weeks of the closing date, please assume you have been unsuccessful.

The Central London Care Coordination Service (CCS) encompasses identification, planning and coordination of care as part of a “Whole Systems” approach to providing care.

The aim of the CCS is to improve the quality of care for people registered in GP practices within Central London by ensuring seamless pathways and proactive intervention where appropriate.

JOB PURPOSE

Care Navigators (CN) will be responsible for supporting GPs through providing care coordination for the most vulnerable and complex patients. This includes, for example, being responsible for intelligent tasking and patient referrals, booking of transport and equipment where required and delivering targeted public health messages to patients.

In addition, CNs will work with the relevant agencies of the health and social care system and voluntary care services to ensure coordinated and effective delivery of the patient’s care plan for those patients identified through risk stratification by the GP.

Each CN will be aligned to a Primary Care Network (PCN) made up of GP practices within Central London, and will be required to work across several practices within the designate PCN structure. Day-to-day work will be based in the relevant GP practices within the PCN. The CN will also have access if required to the Care Coordination Centre, a central hub for all workforces within the Care Coordination service. Time spent in each GP practice may vary.  

The CN role is instrumental within the PCN, ensuring patients care is coordinated accordingly and any preventative opportunity is taken to support the patient with taking a proactive care management approach. 

ROLE SUMMARY

CN will be responsible for providing support to their nominated PCN. Key functions of the role include:

Care Planning Manage personalised care plans with the patients, helping them reach their goals of living healthy and living longer.

Follow up and coordination. Ensures that actions from the care plans are followed up and coordinated to ensure they happen.

Coordinating cases. CN will be responsible for a named list of patients within SystmOne. 

Intelligent tasking. CN will refer and signpost patients to services across the community. In some cases, this may constitute a formal service referral. Tasking may be assigned by the Senior Care Navigator or GPs for patients with more intensive needs.

The Patient’s Point of Access: The CN will provide proactive reminders and messages to suitable patients (such as COPD) alongside being an intelligent scheduler of multiple patient service appointments / interventions.

Criteria based booking. Providing access to community services, which in more intensive cases may involve direct patient interaction. This will involve application of criteria framed decisions making about booking such things as equipment, interpreters and transport.

“Track and Trace”. The CN will use the SystmOne clinical system to ensure it houses all relevant care plans and they are being followed to ensure service quality.

Data Quality It is the CNs responsibility to record the required data accurately into SystmOne for data collection, reporting and analysis.

Participating in MDTs. Ensures relevant cases are referred to MDT. The frequency, attendance and method of the MDTs will be determined by each practice and PCN (within the frame of minimum standards set by the programme).

Establishing and maintaining good relationships with members of the CCS, PCNs and wider health and social care system and voluntary care services. It is essential that the CN is skilled in communication and has a good grasp of the language of the health and social care system, to ensure the appropriate level of support is provided based on patients’ need.

CN will work closely with the GPs in the PCN to which they are aligned, as well as the Senior Care Navigator in the CCS.

Senior Insight Analyst

You will support RNIB’s ambition to be the experts in the lived experience of sight loss by developing and managing a program of data analysis and research to improve RNIB’s understanding of patient experience relating to eye health and social care.

The postholder will have strategic influence by improving RNIB’s corporate understanding of the lived experience of eye health and sight loss, informing our business plans and investment decisions and monitoring the overall impact of RNIB’s work to improve the sight loss pathway.

Senior Insight Analyst Responsibilities:

-  Identify and coordinate data and insight requirements from across RNIB and work with stakeholders to scope requirements and shape research priorities.
-  Develop a shared understanding of key trends in eye health and social care in the four nations and undertake horizon scanning to identify potential system failures or opportunities for RNIB.
-  Conduct a range of primary and secondary research projects, developing appropriate data collection tools, analysing the results and developing recommendations to influence decision-making.
-  Provide well developed statistics and key messages across the sight loss pathway, informing and influencing key activity such as service provision and campaigning.
-  Manage internal stakeholder relationships, producing a range of high-quality insights and recommendations, using these to embed insights and influence decisions.
-  Manage external relationships with NHS data teams and industry groups to promote the integration of patient experience measures.
-  Work with the Knowledge Management Officer to develop and maintain all relevant content on the Insight Hub and external Knowledge Hub to ensure a wide range of stakeholders have easy access to our insights and data.

Senior Insight Analyst Requirements:

-  Knowledge and experience of conducting primary research projects, including design of appropriate data collection tools, development of sampling strategy, overseeing fieldwork resources and analysing the results.
-  Knowledge and experience of analysing secondary data sources, including reporting on complex data.
-  Experience of writing reports suitable for publication.
-  Knowledge and experience of using spreadsheets, in particular MS Excel.

Desirable

-  A degree in a relevant subject.
-  Experience working in a data analytics / research role in health and social care sector.
-  Team working skills
-  Ability to lead discussions / meetings to solve problems and develop others’ understanding of patient experience, data and research.
-  Ability to build sustainable and collaborative relationships within a complex organisation, and with external partner organisations, to achieve agreed goals and outcomes.
-  Ability to coordinate resources and project manage the work the work of other teams required to deliver research projects.
-  Planning and Organisational skills
-  Ability to develop detailed project plans for multi-disciplinary projects and budgets and regularly monitor progress against project milestones.

About RNIB:

We’re the Royal National Institute of Blind People (RNIB) and we’re here for everyone affected by sight loss. Working for us means working for one of the UK’s biggest charities, supporting almost two million people living with sight loss in the UK.

RNIB is committed to being led by our customers (blind and partially sighted people), and one of the ways we do this is through active involvement and engagement in many of our work activities, including the recruitment of new members of staff.

Please be aware that blind and partially sighted volunteers may be involved in the recruitment and selection process for this vacancy; including reviewing job applications and CV’s, shortlisting and interviews and selection tests.

RNIB is committed to being an Equal Opportunities organisation and we welcome applications from people with sight loss.

Location: London / Flexible
Salary: £32,115 - £35,327 per annum (Plus £3,603 London Weighting if applicable)
Contract Type: Permanent
Hours: 36 hours

In exchange we a stimulating and supportive working environment and a benefits package including:

-  26 days holiday per year (plus bank holidays), which increase with service.
-  Excellent pension schemes
-  Flexible Working

You may have experience of the following: Senior Insight Analyst, Inisght Analyst Officer, Insight Officer Charity, Charities, Third Sector, Not for Profit, NFP, Analyst etc.

Ref: 103 855

This is a really exciting time to join Girlguiding. We have much to be proud of in our one hundred years of history, but we know that to remain vibrant and relevant to young people we must continually evolve.

We have begun a process of significant change: transforming the organisation so it can meet the challenges of the future by putting young people at the heart of our organisation. We are on a mission to amplify the voices of girls and young women, so they can champion change in their own lives and the wider world; to build strong partnerships that can increase our reach and impact; and to increase the support we offer our amazing adult volunteers who deliver incredible experiences to young people across the UK every week.

Join our busy and friendly team to help volunteers to use our membership system (GO).  Using your technical expertise and great customer service skills you will enable volunteers to keep offering exciting adventures to girls and young women.

As the Senior Membership Systems Coordinator, you’ll manage a team of staff who respond to enquiries from our volunteers by phone and email, and provide first- and second-line technical support for the volunteers and staff using GO.  You’ll be passionate about providing excellent customer care and building relationships.  You’ll have experience maintaining systems to respond to more complex enquiries and identify when there is a bug that needs to be referred to our IT team. You’ll also use your technical and communication skills to train new staff to use our CRM.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change – improving attitudes towards mental health. While Girlguiding’s young members may be girl only, our staff team is mixed gender. We welcome applicants from all backgrounds and do not discriminate on the basis of age, disability (physical or mental), gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex, and sexual orientation.

We are committed to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. Girlguiding is a COVID secure employer, offering hybrid working and providing support for all employees during the current pandemic. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require.

Starting date: January 2022 

Salary: £40,000 

Contract: Full time, Permanent 

Location: London, United Kingdom 

Closing date: 8 November 2021, midnight GMT 

Background

Better Cotton is the world’s largest cotton sustainability programme. Our mission: to help cotton communities survive and thrive, while protecting and restoring the environment. In challenging times, we are meeting the challenge head on. Through our network of field-level partners we have trained over 2.5 million farmers - from the smallest to the largest - in 23 countries in more sustainable farming practices. A quarter of the world’s cotton is now grown under the Better Cotton Standard. We have united the industry’s stakeholders behind our efforts, from ginners and spinners to brand owners, civil society organisations and governments. Everyone who cares about cotton and its sustainable future can now be part of something better.

About the role

Under the line management of the Senior Digital Transformation Manager, the Senior Coordinator, Internal Systems will lead the internal IT Infrastructure workstream, managing projects that will provide Better Cotton with a modern and flexible technology foundation. This is an important role that is tasked with bringing a growing and increasingly remote workforce together, providing the optimal tools for effective communication and collaboration.

Responsibilities

Better Cotton is investing in the growth of its ICT infrastructure, which is a key strategic priority in our overall Digital Transformation strategy. To do this we require a senior coordinator to lead on various projects we have identified. The position will provide the strategic thinking and planning needed for the internal IT Infrastructure component of Better Cotton’s digital transformation strategy. 

The key objective for this role is to support Better Cotton staff in working as effectively as possible (both individually and collectively), providing appropriate tools and equipping staff with the skills and confidence to use them. 

Main responsibilities:

1. Coordinate/oversee the IT Infrastructure workstream; plan, budget, manage and deliver projects to modernise and secure Better Cotton’s digital infrastructure.
2. Provide input towards Better Cotton’s Digital Transformation Strategy. 
3. Line manage an IT Infrastructure Officer; set objectives, manage/monitor work outputs, and ensure wellbeing.
4. Coordinate local admin staff in Better Cotton’s country offices; ensure global IT processes are consistently followed 
5. Maximise the potential of Better Cotton’s investment in key infrastructure tools; Microsoft 365 and Monday by driving adoption across the organisation and engaging system champion groups. 
6. Deliver group and 1:1 coaching for IT infrastructure tools, both remotely and face to face. 
7. Act as subject matter expert and technical lead for the ICT infrastructure at Better Cotton, strengthening the foundations for current and future architecture. 
8. Lead on cybersecurity; implement / maintain cybersecurity tools and educating staff on risks.
9. Make recommendations and support functions to increase productivity through process automation and tool implementation. 
10. Manage day to day maintenance and support enquiries for IT infrastructure systems (currently through Zendesk for support case management)
11. Select, collaborate with and manage relationships and contracts with external infrastructure partners.

Profile

The ideal candidate will have the following attributes: 

Skills, Knowledge and Experience

Essential

• Advanced computer skills and IT literacy, to include: Microsoft 365 Admin, Exchange Online, Azure AD 

• Experience in providing IT troubleshooting support for Windows-based software and hardware issues, especially for users physically based elsewhere 

• Experience in supervising, coaching and/or supporting other staff 

• Proven ability to collaborate effectively across different teams and cultures, strong relationship building skills and service-oriented attitude

• Fluency in English, both written and spoken, with attentive listening abilities and the ability to communicate clearly and concisely

• Proven ability to work on and keep track of several projects running in parallel 

• Self-Starter able to work autonomously and adapt to changing priorities 

• Demonstrable analytical and problem-solving skills 

• Experience with identifying and managing information risk, including implementation of risk controls 

Desirable

• Minimum of 1 year experience of managing small teams of people, ensuring performance management and staff welfare duties are fulfilled

• Experience with Monday, Zendesk and Salesforce systems 

• Prior experience in not-for-profit organisation 

• Interest in contributing to a more sustainable world 

• Experience in remote team support in several countries 

Working Arrangements

The position is full time and based in our office in London. Better Cotton offers flexible working, with core hours being 10am – 4pm. Better Cotton is currently unable to provide sponsorship for work permits, and candidates need to have a pre-existing right to work in the location where they will be based.

Applications

Interested applicants with the required attributes are asked to send, in English, a detailed CV and a cover letter (2 pages maximum), by email with subject “Senior Internal Systems Coordinator Application” by 8 November 2021, midnight GMT 

We thank all applicants for their interest. Please note that due to the large volume of applications we receive, only candidates shortlisted for an interview will be contacted. 

Only candidates eligible to work in the UK will be considered. 

Better Cotton is an equal opportunity employer and is committed to good practice and transparency in the management of natural, human, and financial resources.

Expected start date: as soon as possible  

We are seeking to appoint a new Chief Executive Officer, who will provide strategic direction for the charity and its staff; have responsibility for the delivery of a growing range of support and awareness activities; and directly contribute to improving statutory services and research in dermatology across the UK.

Key responsibilities will include:

· Oversee the development and implementation of the charity’s strategy and vision.

· Ensure the continuous improvement of our services’ quality and impact.

· Lead and motivate all staff, line manage the senior management team

· Manage risk and work with the board of trustees to ensure the charity complies with regulation

· Maximise the charity’s financial long-term sustainability and secure project funding

· Be the voice of our beneficiaries within statutory and academic networks across the UK

· Ensure the charity’s values and culture underpin everything EOS does

The successful candidate must have sound leadership experience in the voluntary sector, knowledge of relevant legislation and excellent financial management skills, including securing and managing large grants for projects. You will be a confident and passionate communicator, with an ability to create positive relationships with a wide range of stakeholders.

Position: Chief Executive Officer

Hours: FT, worked flexibly

Place of work: Home and Office based (Linlithgow, West Lothian) – subject to negotiation

Salary: £40,000 to £45,000

Duration: Permanent

Leave: 28 days + office closure over Christmas and New Year

Pension: Employer’s contribution: 4%, employee’s contribution: 4%

YMCA Humber have exclusively retained On Line People to recruit their new CEO

YMCA Humber is a charity that specialises in supported accommodation for over 100 young and vulnerable people in communities around North East Lincolnshire. It also provides education and training, mental health services and youth activities to support people throughout the Humber area.

This is a newly defined role at YMCA Humber, created in the midst of a new, exciting era for the organisation; the opening of an £8.5 million state-of-the-art facility in September 2021 has greatly improved and expanded the services and reach of the charity across the region.

The new building provides high-quality, aspirational accommodation for over 70 young people. A community cafe serves local businesses, community groups and the public. An exhibition area allows local artists and community groups to display their work. A multi-purpose hall enables health and wellbeing activities, conferences, meetings, performances and events – all these facilities are utilised by and marketed to local businesses and the wider community.

In addition to the new building at Freeman Street, YMCA Humber also has an additional six properties within North East Lincolnshire that are used to support care leavers, Housing First residents and community living programmes.  

You will be joining and leading YMCA Humber at its most exciting time in living memory. As CEO, you will lead the organisation in achieving its vision and creating lasting value for customers and local communities. As well as managing YMCA Humber’s accommodation, you will need the vision and drive to develop the organisation’s already established youth, mental health and sports provision, and explore new partnership opportunities to enhance these existing services within the region.

As the most senior officer, you will work with the support of the board of trustees to deliver its long-term objectives, which focus on sustainable business growth, excellent customer service, valuable partnerships and a people-centred culture of inclusivity and fairness. You will oversee a team of circa 65 employees, be responsible for the organisation's budget, business plan and legal compliance, and give strategic direction to the organisation.

As the successful candidate, you will be a natural leader and boast a strong and diverse corporate career background to date. You will possess a solid and successful track record of running businesses and thrive on social interaction; it will be a key requirement to lead and motivate the senior management team, instil and maintain the confidence and support of the board of trustees, whilst being seen as the organisation’s figurehead by all staff and stakeholders.

Above all else, you will be excited at the prospect of leading such a unique organisation and be inspired by the values, aims and objectives of YMCA Humber. You will thrive on professional job satisfaction and working at the heart of the local community. The salary for the position is likely to be around £60–65,000.

In order to be considered for the role and/or to hear more about it, please contact either Craig Poole or Matt Foster at On Line People, our exclusively retained recruitment consultants.

Please note, all direct and third-party applications will be forwarded on to On Line People for consideration in the retained recruitment process.