Senior Supporter Care Officer Jobs
Award winning, registered charity Future Living Hertford is seeking an Operational Chief Executive Officer. This vacancy has arisen as a result of the planned retirement of the current post-holder who founded the charity and has overseen the evolution, continued growth and huge success of the Charity for the last 10 years.
We are a well-established, forward-thinking organisation propelled by innovation, passion and flexibility. Our success stems from our ability to adapt to the evolving needs of our vulnerable clients and local communities. The charity is strongly supported by a committed and fully engaged Board of Trustees.
Working to a three-year plan that is always ambitious and stretching and supporting a highly skilled and committed staff team across Hertfordshire, this is a rare opportunity to lead a very exciting organisation into its next phase of development.
We are seeking to appoint an individual that puts community and delivering quality services at the heart of everything they do in line with our values of, Respect, Integrity, Safety and Community and possesses vision to take the charity to its full potential.
We are a Charity with a difference, we don’t have one mission, we support our clients and community in varied and innovative ways with programmes they participate in developing and delivering. We support them in leading self directed and flourishing lives. We are seeking an inspirational leader who is entrepreneurial and creative.
The qualities that we are seeking in applicants for this role are:
●Client/Volunteer focus
●Hands-on
●Involved
●Inspirational
●Flexible
●Motivational
●Appetite for growth
●Leadership
●Integrity
Chief Executive Officer
●Hours of work: 37 Hours per week plus occasional evening events
●Salary: £50,000 - £60,000 per annum (plus 5% employer pension contribution) dependent upon qualifications and experience.
●Holiday: 25 days plus 8 public and bank holidays.
●Location:Vale House, 43 Cowbridge Hertford, SG14 1PN with the ability to travel throughout Hertfordshire when required,
●Responsible to: Future Living Hertford Chair of Board of Trustees
The qualities that we are seeking in applicants for this role are:
Community focus – the successful candidate could be someone from within the locality, someone who had a proven track record of delivering for a community in a meaningful way or indeed someone from another sector with transferable skills and a demonstrable desire to support communities in need. They could be connected to the community with an established network or alternatively may have proven skills in networking and building effective working relationships quickly.
Hands-on – we are a medium-sized charity and the candidate must be willing and able to be involved at all levels from operational to executive.
Involved – the candidate will be closely engaged with the Charity’s entire operation, and with local stakeholders and community leaders.
Flexible – the candidate must be able to thrive and lead within an environment of changing focus and priorities and a level of unpredictability.
Motivation – we are looking for a candidate who wants to commit to a medium to long-term career in a Chief Executive Officer role and continue to grow and evolve the organisation.
Innovation and an appetite for growth – the candidate must have an appetite to continually seek development and growth opportunities, whether through securing funding locally or nationally, social enterprise or through partnership working.
Leadership – the candidate will have highly developed leadership skills to be able to connect with our staff team and support them to deliver through their teams utilising training, development, support and if needed robust performance management measures to ensure service aims and objectives are met to the required standard and quality.
If you are looking for your next opportunity working with an award winning and highly respected organisation that is seeking continued success, growth and development then please submit your CV.
The client requests no contact from agencies or media sales.
We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database. We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.
Your Role
Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.
You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.
Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
- Supporting the Fundraising teams with their monthly income recording and reconciliation.
- Liaising with external agencies and the Finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Running reports for the Fundraising and Finance teams.
- Maintaining and carrying out regular database processes, including data cleansing.
- Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Supporting with the ticketing system as a second point of contact in the Database team.
- Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.
Who You Are
To be successful, you will be:
- Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
- Someone with excellent attention to detail and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under your initiative, take instructions from others, and work well as part of a team.
- Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
For further information and to apply, please visit our website via the Apply button.
DIGITAL TRAINING OFFICER – FULL TIME (40 hours per week)
Salary: £27,352.00
Closing Date: 2359 hrs Sunday 28th April 2024
About This Job
Join Cadet Digital Service as our Digital Training Officer and play a pivotal role in empowering our volunteers and staff through expertly designed and delivered training programs. This exciting opportunity is perfect for those passionate about education and technology, offering the chance to develop comprehensive training for our systems. You'll leverage your expertise in training development, delivery, and evaluation to enhance user proficiency, support the adoption of new technologies, and drive organisational efficiency.
Essential Skills
· Understanding of MIS and IS platforms, with the ability to quickly learn and adapt to new technologies.
· Knowledge of system functionalities, data management, and security practices.
· Good general education with evidence of continuing personal and professional development
· Proven experience in designing, developing, and delivering training programs.
· Experience with adult learning principles and various training methodologies
· Ability to manage training projects from inception to completion, including needs assessment, planning, execution, and evaluation.
· Demonstrated experience in working collaboratively with a range of stakeholders, including IT professionals, end-users, and senior management.
· Excellent verbal and written communication skills, with the ability to convey complex technical concepts in a clear and accessible manner.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 26th April 2024.
Interviews will be held (virtually) during the week commencing 7th May 2024.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
Are you a strong, visionary leader keen to advocate for the VCSE sector? Are you interested in bringing people and organisations together to collaborate on the future of community led services across Hampshire and to be the public face of the organisation?
Having led the organisation through a significant period of change, our CEO has chosen to move on to take up a new challenge and set up her own business. We are now seeking a Chief Executive to lead Action Hampshire through the next phase of its strategy. This is an exciting opportunity for anyone who has the desire, vision and ambition to continue to build a system that is fairer for our communities.
As a strengths-based organisation, we value the unique contributions each member of our team brings and our organisational culture emphasises coaching and leadership over management. We’re committed to inclusivity, equity and to the wellbeing and safety of our team. This role offers a high degree of flexibility in working hours and can be delivered remotely, apart from bimonthly coworking or away days in Hampshire. You’ll have the opportunity to set your own development goals and targets and receive support to achieve them. Joining a friendly and supportive team, you’ll be able to manage your own time and work both independently and collaboratively with colleagues and contractors. You’ll have the opportunity to apply your strengths to other parts of the organisation too.
Key tasks include:
(see job description for a full list of tasks)
- Lead, inspire and develop the team at Action Hampshire to deliver our purpose
- Work with the Board of Trustees to ensure delivery and regular review of Action Hampshire’s (‘the charity’) vision, mission and strategic plans
- Deliver the charity’s vision and mission through appropriate plans and in accordance with agreed policies and protocols.
- Support and advise the Board to meet its responsibilities to ensure that the charity is legally compliant, well run and meets its organisational duties and obligations
- Enhance the charity’s impact and profile locally, regionally and nationally.
For almost 75 years, we’ve supported communities across Hampshire. Today, our mission focuses on strengthening the voluntary, community and social enterprise sector, supporting communities to raise their voices, and doing all we can to reduce disadvantage and celebrate diversity across Hampshire. Our responsive approach means we work across a wide range of issues relevant to our communities, from increasing the availability of rural affordable housing to ensuring cancer awareness messaging reaches seldom heard communities.
There has never been a more exciting time to join our talented, ambitious and friendly team. Our new 3-year strategy sets out clear goals and actions which we’ll achieve together. Our leadership team are embedding a culture of learning, experimentation and development. Our team is caring, collaborative and driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability. We are a Living Wage employer and Disability Confident.
The client requests no contact from agencies or media sales.
You Make It is an award-winning class and race inclusion charity dedicated to empowering young women by providing them with the skills, experiences, and support necessary to thrive in their careers.
ROLE OVERVIEW
Working closely in a small and dedicated team, this is a critical position that will ensure the recruitment, engagement and progression of women who take part in our empowerment programmes.
Location: SHED co-working space for 2 days a week or at venues in London for our core programme with women and option to work remotely 1 day a week
Salary: £22,800 for 3 days a week (£38,000 FTE) plus a 5.25% staff pension subject to employee contribution of 1.75%
Hours: Normal working hours are 9:30am-5:30pm
Holiday: 15 days per annum (FTE 25 days)
Contract: 6 months (3 months probation)
The primary purpose of this role is to ensure:
- Effective outreach for recruitment onto our programmes
- That women’s programmes run smoothly and that their participants are motivated and supported to complete them through to graduation
- That those women who require 1-1 time with you are provided with this to ensure their safety and to make any referrals to external agencies where required
- All those we work with for the benefit of women on the programmes are engaged eg. short work placement hosts, mentors and venues for activities
- That evaluation data is collected and provided to evaluators/ researchers who edit final annual reports for programmes
- All data is kept accurate, appropriate and secure
KEY TASKS AND RESPONSIBILITIES
- Timetabling online and face-to-face outreach to ensure women are recruited onto programmes in a timely way
- Being the key safeguarding lead at Friday workshops and ensuring that you make 1-1 time for any women who require it (alerting the Head of Operations and People and the CEO and wider team any issues or concerns that need addressing)
- Liaising with the Programmes Coordinator on the timely production of workshop materials and any other course content useful for participants
- Maintaining excellent relationships with workshop providers
- Ensuring that the Programmes Coordinator is across needs for any 1-1 therapy referrals between women and our float of freelance therapists
- Conducting evaluation surveys with women at the start, end and 6 months after they graduate and ensuring all evaluation data is provided to the freelancer responsible for collating the impact of our programmes annually in a final report, as well as providing any data required by the CEO for grant reports
- Signing off on mentor-mentee matches with the Partnerships Manager who recruits mentors
- Working closely with the Partnerships Manager to ensure they are across which kinds of short expenses/ paid work placements with employers women want to access
PERSON SPECIFICATION
You will be someone who is naturally warm/ a people person, compassionate and enabling, and who also has fantastic project management/ organisational skills. You may come from a senior youth worker background or other front line organisations working with young vulnerable adults.
Essential:
- Substantial senior experience working with young, including vulnerable, adults
- Proven track record of project/ programme management experience to deliver successful learning/ educational events/ activities for young people
- Creative thinker with experience of conducting successful outreach for young people
- Experience of safeguarding with vulnerable individuals
- Exceptional people and relationship-building skills with those from a range of different backgrounds eg ranging from young women for our programmes to employers and other stakeholders who engage with our work and participants
- Excellent written and verbal communication
- Highly organised multi-tasker, with a personality that works calmly under pressure and with own initiative
- Proof of strategic programme leadership
Desirable:
- Trained as a First Aider
Please note we will conduct an enhanced DBS check on the successful candidate.
We are especially keen to hear from applicants that reflect the diversity of the working class, Black and Asian women that YMI supports.
To apply please provide a CV and a one-page cover letter demonstrating your previous experience and suitability linked to the person specification and job description.
The closing date for applications is Monday, 15 April, midday BST. However, we will be interviewing shortlisted candidates on a rolling basis before this deadline as and when applications come in and hope to appoint the successful candidate ASAP!
The client requests no contact from agencies or media sales.
As the Interim Chief Executive of Hijinx, you will be at the forefront of championing our vision and mission.
Your leadership will steer the organisation towards achieving remarkable milestones in inclusivity, representation, and professional employment for learning disabled and/or Autistic creative professionals.
The Interim Chief Executive is responsible for providing strategic and operational leadership with specific emphasis on financial and people management, income generation and all legal and contractual obligations of the company.
We are ideally looking for someone with experience in a senior leadership role in the arts or wider third sector, who can quickly get to grips with a busy and dynamic organisation.
It is important that the Interim Chief Executive is able to lead with confidence through this transitional period and to provide important reassurance and leadership to the senior and wider team.
We’re looking for specific skills in people leadership, finance and change and familiarity with the arts and/or third sector.
BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise the profile, deliver policy, and practice change, and increase funding to help restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.
IRC Education Programming UK
IRC has been delivering education programmes in the UK since May 2022. This consists of the Healing Classrooms Programme (and its various iterations) and the Healing Spaces programme. The Healing Classrooms programme delivers trauma-informed training to schools and teachers to help them better support refugee and asylum-seeking students. The Healing Spaces programme is similar but provides training to volunteers and staff that support refugee and asylum-seeking youth outside of school settings.
The Purpose of the Role
Key Working Relationships:
The position reports to the Education Manager, UK. The position supervises the Education Officer. The Senior Education Officer also works closely with and receives technical guidance from RAI education technical units and the senior integration officer, as well as the grant management team.
Key Accountabilities
Programme design and delivery
-
Lead Healing Classrooms design processes that ensure programmes are aligned to IRC’s Outcomes to Evidence framework, evidence-based, and appropriate to context to maximize impact.
-
Lead on the delivery of all Healing Classrooms programmes, including in-person and online.
-
Take an innovative and leading role in creating resources and webpage updates.
-
Continue to improve and adapt the Healing Classrooms programme to meet the needs of schools, councils, and educators in the UK.
Coordination and management
-
Manage the Healing Classrooms Education Officer.
-
Meet regularly with staff, and partners to assess progress toward objectives, discuss issues and assist in finding solutions to identified challenges.
-
Update the education manager regularly on progress.
-
Analyse data emerging from the education program and ensure that this analysis informs programming.
-
Engage effectively with IRC staff (comms, procurement etc.) to ensure effective delivery and promotion of the programme.
External Relations
-
Develop effective working relationships with key partners – including NGOs
and civil society, public authorities at the national and local levels and education institutions.
-
Identify and develop strategic partnerships with UK partners for education programming
-
Support in the development of new business opportunities to allow the portfolio to grow and develop;
PERSON SPECIFICATION
Essential
-
Progressively responsible relevant work experience, esp. in the implementation of education projects in support of asylum seekers, refugees, and migrants
-
Solid understanding of the UK education system and challenges for students with immigrant backgrounds.
-
Experience teaching in a UK school is preferred but not essential.
-
Professional written and oral communication skills in English
-
Experience crafting non-traditional, innovative programming and creating suitable
organisational structures; strong proposal writing skills.
-
Proven diplomatic and networking skills: the ability to effectively handle a variety of internal and external relationships including with education sector leaders and government staff;
-
Ability to respond to multiple priorities promptly, producing high-quality outcomes.
-
Ability to travel occasionally to the service delivery area.
You must have the right to work in the UK. We will be closing this advertisement early if we get high turn out for this role. Salary for this role is £43,400 per annum pro rota , 6 month contract, possibility to a extension. Full time.
The application deadline for this role is 4th of April 2024.
IRC UK strives to be an equal opportunities employer. IRC-UK is committed to equality of opportunity and to non-discrimination for all job applicants and employees, and we seek to ensure diversity inour workforceregardless ofgender, race, religious beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability.
IRC UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK.
IRC UK will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments.
CASS+ is now seeking to appoint a new CEO who will lead on the development and delivery of the CASS+ strategy.
Our vision is for advice and support to be available in every court across the UK. As a result, the successful candidate will take us into a new period of growth.
People often arrive at court alone, feeling powerless, trapped and terrified. We are free and independent of the system. We sit down and listen. We build trust and use our knowledge and connections to find solutions to complicated situations. We guide people towards positive change and stay by their side for as long as they want us by their side.
Reducing the risk of re-offending
This is how we can reduce the risk of re-offending and improve the lives of people experiencing the Justice System.
You will be leading a dedicated, passionate and knowledgeable team of staff, placements, interns and volunteers focussed on tailored solutions for people facing many disadvantages.
Tim Auburn, Chair of the Trustees, commented:
I am pleased to announce the start of our search for the next CEO at CASS+. This is an extremely rewarding role, leading a team of people who are passionate about giving anyone going through the Justice System another chance.
I am proud to be Chair of this charity which has so much to offer the justice sector.
If you share our values and have the passion, talent and experience, we would love to hear from you.
Do you embody these values?
Humanity first
People are not numbers. We combine empathy, compassion and knowledge to guide each person towards a positive future.
Supportive
We actively listen so that each person gets tailored support at court and into life beyond.
Creative problem-solving
We use our extensive networks and experience of the Justice System to work with others to find solutions.
Helpful
We’re ready and willing to help anyone. We can stay by their side for as long as they want us.
Determined
We never give up. We advocate for people and encourage them to find their own voice.
Growing charity
CASS+ has over 18 years’ experience focussing on social inequalities. We have 11 staff at five sites in five courts, around 21 volunteers, and, each year, we serve over 800 people through the Justice System and into life beyond.
If you share our vision and values and believe in giving people a future, we would love to hear from you.
Application Instructions
To be considered for this position, it is essential that all applicants submit both a CV and a comprehensive two-page letter of application. This letter is a vital component of your application and should reflect your passion, qualifications, and suitability for the role, for more information please refer to the supporting documents.
To be considered for this position, it is essential that all applicants submit both a CV and a comprehensive two-page letter of application. This letter is a vital component of your application and should reflect your passion, qualifications, and suitability for the role.**
**Application Details:**
- **Deadline for Applications:** Midnight on Sunday, 21st April.
- **Interview Dates:** Scheduled between 7th and 10th May.
- **Start Date:** Ideally, July 2024.
We look forward to receiving your detailed applications and learning more about your unique contributions to our team.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
| 37.5 Hours per week, Part time may be considered | YMCA City Gateway Office/Black Country Wide
Are you an experienced regional manager, passionate about early years education and quality assurance? Do you have experience of multi-site operational management or are you looking for the next step in your career? If so, YMCA Black Country Group wants you!
What You'll Do:
• Actively lead a team of Nursery Managers to ensure excellence in early years education, being a visible role model for quality and best practise.
• Serve as the key point of contact for Ofsted, maintaining compliance with regulatory standards.
• Support Nursery Managers to maximise income working alongside our internal finance team.
• Maintain partnerships with stakeholders to drive business growth and development.
• Adopt the YMCA’s bespoke curriculum and pedagogy, enabling our children and families to belong, contribute and thrive.
What You'll Bring:
• Senior management experience in an early-years setting.
• Strong financial acumen and strategic thinking skills.
• Excellent communication and interpersonal abilities.
• Personal commitment to the Christian faith, and practical expression of that faith in a professional context*
Benefits
The successful applicant will also receive:
· 24/7 Confidential Employee Assistance Programme (EAP)
· Cycle to work scheme
· Access to our IMHR Plus online portal, offering discounts at major brands and retailers
· SimplyHealth cash plan e.g. dental care, physiotherapy, diagnostic consultation, tests, scans and more
· Life Assurance scheme
And much more! Please refer to recruitment pack or job description for full details.
It is a requirement that the successful applicant will complete an enhanced DBS check before taking up the role.
We reserve the right to close this vacancy before this date should we receive sufficient applications. Please apply as soon as possible to ensure your application is considered.
Equality, Diversity and Inclusion Statement
We are an equal opportunity employer committed to a diverse and inclusive workforce. Therefore, we encourage and support the recruitment, retention and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.
YMCA BCG is a trauma-informed organisation; we recognise and understand the widespread impact of trauma on individuals to shape policies, practices, and culture. We are sensitive and responsive to the needs of those who have endured trauma to prevent its recurrence among clients and staff.
* A Genuine Occupational Requirement in accordance with the Equalities Act 2010
Please read the Job Description / Person Specification before submitting your application. Many thanks for your interest.
The client requests no contact from agencies or media sales.
Role description, March 2024
Salary: £47,388 - £51,255, plus benefits.Annual inflationary pay award pending (decided 25 March 24)
Reports to: Director of Communications and Marketing
Direct reports: One (Digital Marketing Manager)
Role Summary
This role will play a crucial role in coordinating delivery of Alcohol Change UK’s flagship Dry January® campaign and ensuring that other campaigns throughout the year (Sober Spring, Alcohol Awareness Week and more) connect with audiences across the UK and internationally. Working closely with external agencies and the Director of Communications and Marketing, you will be part of driving significant growth in the number of people taking part in our campaigns and increasing the profile of our work.
Key Tasks and Responsibilities
Project Management of the Dry January® campaign
-
In collaboration with the Director of Communications and Marketing, play a leading role in developing our ambitious strategy to grow our Dry January® campaign
-
Project manage delivery of the campaign, enabling wider members of the Communications and Marketing team to play their part
-
Act as a key point of contact at Alcohol Change UK with an external agency, ensuring excellent lines of communication and coordination through the campaign planning process, delivery and evaluation
-
Be committed to insights gathering and evaluation, taking learnings from previous years, testing new approaches to grow our impact and monitoring our success
Delivery of campaigns through the year
-
Bring strategic thinking to an annual campaigns plan, creating clear opportunities for audiences to engage with our work and explore their relationships with alcohol
-
Support the continued development of Sober Spring (March-June) and Alcohol Awareness Week (July) as key moments to develop new audiences
-
With the Director of Communications and Marketing, explore new opportunities for significant national ‘Partnership Campaigns’ in our Culture Shift strategic strand
-
Explore audience journeys between all our campaigns, working closely with Communications Team and Engagement Team colleagues – particularly on digital and online platforms
-
Guide members of your team to deliver Marketing and Digital Communications (including social media) plans throughout the year, which support our wider strategic plan
Financial Planning and Budget Management
-
Managing/overseeing the Dry January® budget, and other campaign spending throughout the year, in consultation with the Director of Marketing and Communications
-
Develop and maintain income and expenditure tracking and evaluation systems
-
Work closely with agencies and suppliers to agree spend, monitor invoicing
-
Maintain good communication with our Fundraising Department
Line Management
You will have direct line management for the Digital Marketing Manager (who in turn manages our Digital Communications Officer) and will be responsible for:
-
Agreeing objectives and work plans
-
Managing workload and performance through regular one-to-one line management discussions
-
Planning and implementing personal development programmes in all relevant skills
-
Undertaking annual performance reviews
Other
You will also be expected to:
-
Work closely with colleagues across the charity to support their work and to act as ‘one team’
-
Contribute actively and positively to charity-wide strategies
-
Continually develop your knowledge of alcohol harm and solutions to it
-
Act as a positive ambassador for Alcohol Change UK at all times
-
Know, embrace and actively uphold the values of Alcohol Change UK at all times
-
Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Who are we
Queen Elizabeth Hospital Birmingham Charity, Heartlands Hospital Charity, Good Hope Hospital Charity and Solihull Hospital Charity support the four hospitals managed by University Hospitals Birmingham NHS Foundation Trust.
The Charity is dedicated to improving the experience of patients, their families and the staff who care for them across our hospitals and community services.
The Charity raises funds to support patients by providing new and innovative equipment, funding research and supporting patient and family welfare projects.
What we can offer you
Charity staff have access to many of the opportunities provided to NHS staff including:
- NHS staff discounts and access to the Blue Light Card scheme
- NHS staff counselling
- UHB staff inclusion networks
- UHB online training courses
- Annual flu and COVID vaccinations for all age groups
- Free eye test scheme
In addition, the Charity offers all staff:
- 27 days holiday, plus bank holidays, increasing with service
- 8% matched pension contributions
- Annual training budget to spend on training of your choice
- The opportunity to see the difference the Charity makes first hand (e.g. visiting projects before/after, speaking to patients, families and staff)
- The opportunity to be part of a kind and connected team
The Role
As a QEHB Senior Fundraiser you will primarily be based at Queen Elizabeth Hospital Birmingham, with occasional travel to other hospital sites and off site to attend meetings and events.
This role is for someone with previous experience in fundraising (ideally 3-5 years) within a Charity, with a proven track record of delivering on income targets and proactively generating fundraising leads and ideas.
The Senior Fundraiser will work closely with other members of the hospital charity and will be responsible for delivering demanding fundraising targets from corporate and community fundraising groups both inside and outside the hospital.
This role will cover fundraising for all aspects of the hospital, including the hospital charity’s work with military patients.
This role will be responsible for designing and implementing new fundraising projects, with the aim to drive income and increase engagement with the wider community.
As well as generating a substantial income stream for the Charity, the successful candidate will also work alongside the Communications Team to increase both engagement and income generated.
The post holder will also be involved in the organisation and delivery of fundraising events for the Charity.
This role will involve occasional evening and weekend work at networking events, charity events and those organised by our supporters.
To find our more about the Charity and the role please download our information pack.
The client requests no contact from agencies or media sales.
This role will support the head of marketing and communications to deliver communications and marketing plans and activity that build ACF’s brand and reputation and improve reach and impact across all platforms.
Assist colleagues to ensure they have good understanding of ACF’s marketing and brand and all communications meet organisational needs.
Regular website maintenance, including adding, editing and archiving website content (eg blogs, news, briefings, infographics, photos, videos, adverts and guides) in line with house style guides, updating phrasing in line with key messaging, and supporting the head of marketing and communications with ongoing improvements to accessibility, layout and performance of the ACF website.
Support the effective operation of all ACF communications channels to maximise audience reach and brand awareness, as well as ensuring organisational objectives are met. This includes:
- Leading on the content, delivery and evaluation of our email communications
- Support the management of ACF’s presence on social media by drafting, posting and analysing content
- Manage the production of analytics reports to evaluate the efficacy of these channels and contribute to ways to develop and improve them.
Support the head of marketing and communications by monitoring ACF resources, publications and information to ensure they are up to date, accessible, on brand and in high quality format for all ACF website and social media users.
Assist with maintaining a comms planner. Support colleagues to resolve scheduling jams or gaps to ensure all communications are sent on time and on brand, helping create a culture of forward planning.
Support colleagues with tailored comms and marketing plans for organisational activities and events.
Support the production of reports and publications; liaising with external designers and internal colleagues; proof reading, and coordinating schedules and amendments.
Designing straightforward graphics in Canva for use in email communications and on social media.
Actively contribute to developing the ACF brand by championing the use of house style guides and sharing marketing and comms knowledge to support colleagues.
Support the head of investment practice and partnership with communications, performance reporting, and visibility of our Official Partners
The client requests no contact from agencies or media sales.
We are looking for an experienced fundraiser, to lead on fundraising in the Department of Physics, as part of the friendly team working across the Mathematical, Physical and Life Sciences (MPLS) Division.
The Department of Physics is one of the top five departments in the world. Our academics observe the wonders of the Universe from the very big to the very small: from seeking planets with the potential for life outside the solar system, to undertaking some of the most delicate experiments in quantum physics. Physics has applications in so many fields, including biology and nanotechnology, to find new ways to treat cancer; the development of new materials to generate green energy; and the understanding of climate science, with its impact on the Earth. The Physics Department is active in developing these applications in part through a strong innovation culture that has created nine new companies since 2018 and with six more in the pipeline for 2024. The Department has a deeply embedded ED&I culture.
About the role:
You will be raising money to support research; to enable students from around the world and from every background to come and study at Oxford; and to help promote the public understanding of Physics. You will work closely with the Head of Physics, as well as some of the most inspiring scientists in the world, and will forge relationships with existing and new donors to the department. While an interest in science is essential, you do not need to be a Physics graduate, just an enthusiast for knowledge.
About you:
You are an experienced development professional with a strong track record of securing major gifts, a confident approach and the ability to think creatively. You will lead on major gift fundraising (£100k-£1m+) working with a range of donors (corporates, trusts and individuals). The department has a well-established alumni programme and a very active and supportive development board that you will work closely with.
What We Offer:
As an employer, we value the wellbeing and development of all our employees. We offer a comprehensive range of benefits, including:
- 38 days annual leave (including public holidays)
- Hybrid working arrangements for a healthy work-life balance
- Extensive personal and professional development opportunities
- Membership to CASE to support your professional development as an educational advancement professional
- Supportive childcare services and other family-friendly leave schemes for working parents, guardians and those with caring responsibilities
- Generous family leave for pregnancy, adoption, paternity, and shared parental leave
- Excellent contributory pension scheme for your financial future
- Salary sacrifice scheme for additional savings
- Subsidised sports centre membership to promote well-being
- Cycle loan scheme to encourage sustainable commuting
- Discounted bus and transit travel
In addition, you will have access to a vibrant community with social groups and sports clubs fostering an inclusive atmosphere.
Application process:
- Click the link to ‘Apply’ and follow the on-screen instructions. You will be taken to our online Applicant portal.
- Applications should consist of a full CV and a letter of application (maximum of 2 pages), in PDF format, outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 8 April 2024 can be considered.
Interviews are currently scheduled to take place week commencing 17 April 2024, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply
The client requests no contact from agencies or media sales.
The salary quoted is for the London office but if based at home, the salary will be £ 33,850.
Early applications are strongly encouraged as interviews will be conducted on a rolling basis and this role may be filled before the advertised closing date.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
Learn about our vision, mission and values
About the role
The role is a key part of the Supporter Journeys Team and works particularly with the Legacy and Retention teams. This role focuses on enhancing the retention and engagement strategies for supporters at Christian Aid. The role executes and evaluate campaigns aimed at engaging and retaining supporters.
As new strategies are developed, the role will play an active part by bringing experience and insight on how to engage and nurture supporters. This role plays a vital role in the development of supporter journeys, helping to provide understanding of what motivates our existing audience and how we can learn from this in strategic development.
About you
You are an individual with a passion for making a difference, with experience in direct marketing campaign management across print, digital and telemarketing channels combined with a solid understanding of project management principles. Your ability to work collaboratively is paramount, as you will be coordinating with teams across the organization, to deliver impactful and engaging supporter communications.
With a strong grasp of direct marketing KPIs and an analytical approach, you are skilled in understanding audience data to maximize Lifetime Value (LTV) and crafting campaigns that resonate deeply with our donors, showing them the impact that there support is making in tackling poverty. As well as having experience of supporter journey mapping so that we can implement a test and learn approach to our supporter journeys and improve our supporter engagement and communications. This is a great opportunity to shape different supporter journey across the individual giving and legacy supporters within Christian Aid.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.
Can you inspire people to fundraise and support children with life-limiting conditions and complex disabilities? Have you a proven track record of building sustainable, long-term relationships? Do you enjoy a challenge and want to build new partnerships that will allow our charity to increase its reach and impact across Britain and Ireland?
Lifelites is a unique charity that has been providing innovative assistive and sensory equipment, specialist training and technical support to the children’s palliative care sector for 25 years.
Our inclusive technology empowers over 12,500 children to play, create and communicate, helping families build joyful memories and experience moments of fun and connectivity.
We are looking for an experienced relationship fundraiser to join our small team and help us engage with, and fundraise from, membership organisations, special interest groups and community groups across Britain and Ireland.
The role may be either fully remote or Hybrid with a London Office location depending on the location of the candidate
This is an amazing opportunity to join an established charity looking to grow and diversify both its fundraising and service provision over the next 5 years.
Whether you are looking for a new challenge or are ready for the next step in your career, we would love to hear from you.
Applications close: Monday 8th April 2024 at 5pm
Interviews: Monday 15th April 2024
The client requests no contact from agencies or media sales.