Senior Supporter Engagement Officer Jobs in Kings Cross, Greater London

About the role

At a time of growth and of new opportunities for the Motability Foundation, we are looking for a Public Affairs Manager to join our Communications Team and lead our Public Affairs activity for the organisation.

Our vision is to fund, support, research, and innovate, so all disabled people can make the journeys they choose. There are an estimated 16 million disabled people in the UK, and this role will play a crucial part in our work to raise awareness of the work of the Motability Foundation, amplify the voices of disabled people and to influence policy.

·This new role will work alongside our new Evidence and Policy Manager, based in our Innovation team, and other colleagues across the organization as well as key partners (Motability Operations), to manage our horizon scanning and monitoring of the political landscape, leading on advising our Governors, CEO and senior management team on actions we need to take, and preparing detailed briefings for engagements, and events with Parliamentarians and senior Ministers. The role holder will develop, implement and lead our Public Affairs and Government Engagement Plan, and proactively identify and develop opportunities to influence and shape policy where it may have a positive impact for disabled people.

With a General Election and potential welfare reform on the horizon, this role is especially important and experience in creating and implementing post-election public affairs strategies, leading activities across the team and devising and managing structured results reporting to the organisation, is highly desirable.

 

What you will be doing

• Develop, implement and manage our public affairs strategy, leading on public affairs activities aligned with the Motability Foundation’s vision and overall strategy.
• Amplify the Motability Foundation’s voice in Parliament, across the devolved nations, and in political spheres, building, developing and managing relationships with parliamentarians, decision-makers and stakeholders.
• Manage our horizon scanning and monitoring of the political, legislative and regulatory landscape in relation to the work of the Motability Foundation, leading on advising the business on actions we need to take.
• Provide sharp political intelligence, insight, advice and briefings for Governors, directors, senior management and a variety of audiences across the organization.
• Support the establishment of the Motability Foundation’s policy positions and delivering our influencing objectives.
• Manage a contact program for Parliamentarians, raising awareness of the work of the Motability Foundation, establishing regular meetings for senior leaders where relevant, and facilitating dialogue on issues relevant to our work.
• Working closely with the Evidence and Policy Manager to manage the dissemination of any policy output for presentation to the external world.

Your experience

Must haves:

• Strong grasp of parliamentary processes in Westminster, Scotland and the other devolved nations.
• Ability to initiate and manage projects independently while contributing effectively to team efforts.
• Experience in proactively identifying opportunities to influence.
• Strong communication skills, with an ability to grasp complex issues quickly and share information in an accessible way across a variety of audiences.
• Ability to facilitate sensitive internal and stakeholder conversations to reach a point of consensus.
• Ability to engage effectively with stakeholders in Government, industry, and other charities and foundations.
• Experience of operating effectively in a complex environment with multiple agendas and stakeholders.
• Highly IT literate with extensive experience of Microsoft Office, particularly Excel and PowerPoint.

Nice to haves:

• Understanding of key disability and transport issues, such as the social model of disability, inclusive micro mobility and the transition to electric vehicles.

About you

 Do you want to use your skills to make a real difference to the myeloma community?

We’re looking for a talented and enthusiastic Scientific Knowledge and Communications Officer who has a passion for delivering high quality scientific information to a range of different audiences.  You’ll have excellent written and verbal communication skills with the ability to make complex information engaging and accessible.  You’ll require strong organisational skills and the ability to prioritise and manage your workload to meet strict deadlines. 

About the role

This is an exciting time to join Myeloma UK as we launch our new five year strategy. 

The post holder will be responsible for developing evidence led scientific communications that help engage new audiences as we aim to reach new people as part of our strategic goals.  You will use your science communication expertise to bring our research and scientific information to life for a variety of audiences from people affected by myeloma to health care professionals as well as scientists and researchers.

You will support other teams across Myeloma UK by helping to develop engaging evidence led impactful communications that can be used for appeals, case for support and other activities.  You’ll also work with our research and health care professional community to engage and involve them in our communications activities.

About us

 Myeloma UK is the only organisation in the UK dealing exclusively with the blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

 Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

 Wellbeing and staff engagement are at the heart of our culture.

We offer flexible working and flexitime to allow you to find the right working pattern for you. We have a Staff Engagement Group who work with us to ensure staff are happy and who help us review and update our benefits. We offer an employee assistance program and our Wellbeing Leads are there always here to support our staff.

How to apply

 If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending us the following :

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 20 May 2024 and interviews will be held w/c 27 May 2024. You may be asked to do a task prior to your interview.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex,

· race,

· disability,

· age,

· sexual orientation,

· gender reassignment,

· religion or belief, marital status, or pregnancy and maternity.

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

My client is the leading charity stopping the heartbreak and devastation of baby loss and making pregnancy and birth safe for everyone. Working across the whole pregnancy journey, the organisation funds ground-breaking research, campaigns for changes to maternity care and provides expert information and support.

At present they are looking to appoint an interim Chief Operating Officer to provide maternity cover for the permanent postholder and support the organisation with the implementation of a new and ambitious strategic plan.

Key responsibilities:

• Ensure the efficient, effective development and running of the organisation’s core operations including finance, HR, IT and facilities.
• As a key member of the SLT, support the charity in executing its strategic plan, driving changes needed for the growth and development of the organisation.
• Overall responsibility for the management of the organisation’s financial plans, budgets and financial performance providing executive insight into new initiatives and scenarios.
• Act as Company Secretary, working with the trustees to ensure compliance with statutory and regulatory requirements.
• Embed a true team culture within the finance and business operations unit, ensuring balanced workloads, personal development and colleague engagement are at the highest levels

The successful candidate will be a fully qualified accountant and have previous experience of working at board level within a charity. With substantive experience in financial planning and business partnering, you will possess excellent communication skills and be able to convey complex financial information to a diverse range of stakeholders. Comfortable with leading teams outside of your financial expertise, you will be an empowering leader with strong coaching skills, and the ability to develop and inspire others.

My client offers a flexible hybrid working policy, with 2 days a week in their London office.

CVs will be assessed on a rolling basis and as such we highly recommend interest parties apply early to avoid missing out to an earlier close.

Location: Home Based
Contract type: Permanent 
Hours: 35
Salary: £30,753 (FTE)

Closing date: 27th May 2024
Interview date: 4th June 2024

Do you want to join our commitment to ensure no family faces cancer alone?

We are looking for a standout relationship manager to join our fantastic team of fundraisers who work tirelessly to raise funds for Young Lives vs Cancer. This is a role of variety, opportunity and innovation and we are looking for someone who embraces change and constantly strives to achieve more.

A great personality and team ethic are really important in this role as you will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Supporter Experience’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.

Gloucestershire Bath and Wiltshire is filled with some of our most committed supporters and there is so much opportunity to grow our supporter base across the region. Our Social Workers support families from across the counties and building relationships with this team is a must.

We are not your average employer, nor are we looking for an average candidate in a 9-5 role. What we offer is the flexibility and adaptivity to ensure that your personal work/life balance is taken care of. Whether it is finishing early for an appointment, picking up from school or further education, we can help to make it work for you. Many of the team work condensed or flexible hours to suit their individual circumstance so we would love to discuss your needs more at interview.

Experience within a similar role, or within the charity sector, would be great but we know that a lot of the most important skills in this role are easily transferable from another sector. We want the right person and we will invest in training the right candidate. The skills we are looking for in this role are:

- Strong prioritisation skills
- Great communicator
- Self-Motivated
- Master at storytelling
- Epic at relationship building
- Self-Aware
- Great at spotting opportunities
- Influencing/Negotiating
- Compassion
- Bravery
- Integrity
- Team player

The must haves:

- Have a full UK driving licence and access to a car (including business insurance)
- Have a sufficient Broadband connection if home based
- Live in Gloucestershire Bath our Wiltshire. Candidates who live outside of the local authority should highlight an intention to relocate to the area in their covering letter for their application to be considered
- This role is subject to a Criminal Record Check. In the event of a successful application a Disclosure report will be sought at a basic level.

If you think this sounds like you then please have a read of the attached job specification. If you would like to discuss the role before applying, then we welcome these informal chats.

Diversity declaration

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.

We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive, and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.

Accessibility

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible.  Please get in touch with us if you would like to discuss any specific requirements.

What we offer

Every quarter we offer a wellbeing and development day where no meetings are held. It’s a day for everyone to spend time on whatever supports their own personal wellbeing and professional development – whether that’s catching up with training, life admin, exercise or reading. There is no prescription to these days as we know everyone is unique.

You may also have experience in the following: Fundraising Manager, Senior Fundraising Manager, Fundraising Engagement Manager, Senior Fundraising Engagement Manager, Fundraising Engagement, Community Engagement, Senior Fundraising Officer, Fundraising, Fundraiser, Senior Fundraiser, Business Development, Business Development Manager, Account Manager, Account Management, Supporter Engagement, Relationship Management, Customer Relationship Manager, Client Relationship Manager, Charity, Charities, NFP, Not for Profit, Third Sector etc.

REF-213 827

London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition we offer flexible working options, wellbeing packages and family friendly employment policies.

It’s an exciting time at the Charity – we have over 125,000 supporters who support our work through regular giving and lottery, and we actively recruit around 40,000 new Lottery players and Regular Givers each year.  

This role supports the development, management and optimisation of our Lottery and Regular Giving programmes through Face to Face fundraising. You’ll be working with our fantastic face to face fundraisers cultivating our relationships with our external agency partners as well as supporting training, day-to-day management and monitoring of third-party fundraisers.

If you’re passionate about inspiring and motivating others, have experience of managing projects, training programmes or campaigns and enjoy working with a broad range of stakeholders and agency partners, then this is the role for you!

Apply today or contact us for more information.

We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Internal Communications Officer 

(UK Wide) 

£28,831 per annum (pro rata for part time hours) 

(Ref: SUS4257) 

Full Time 37.5 hours per week – happy to talk flexible working 

Base: Hybrid, working at the nearest Sustrans Hub with the flexibility to work from home 

About the role 

This is an exciting opportunity to work with Sustrans as part of our Strategic Communications team. 

As the Internal Communications Officer you will work collaboratively with diverse teams across the organisation, to schedule and produce a range of inspiring, informative and engaging internal communications. 

Working with the Internal Communications and Engagement Manager, you will conceive and create compelling content for a range of channels including Sustrans intranet and a weekly newsletter. You will also help manage and run Sustrans monthly all-colleague webinars. 

This role will actively enable further development of employee engagement and will support several strategic change-related projects across the charity.

We offer true hybrid working, a flexible mix of working from home and occasional travel to a nearby office hub. 

About you 

 You should have excellent communication skills including an ability to communicate a range of issues and concepts for different audiences using a variety of communications channels. 

You should have excellent interpersonal skills and an ability to develop and maintain relationships with a wide range of internal stakeholders at different levels and locations. 

You should have the ability to use your own initiative to create content that increases staff engagement. 

You should be able to plan and prioritise a varied and heavy workload to meet deadlines. 

You should have the ability to work with senior colleagues on potentially confidential or sensitive issues. 

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

What we offer 

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.

Wellbeing 

28 days’ leave per annum plus bank holidays for full-time working 

Ability to buy an extra week of annual leave (pro-rata for part-time staff) 

Staff volunteer days 

24/7 free, impartial and confidential support service 

We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes 

Financial 

Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans 

Bike, computer and season ticket loans 

Discount benefits 

London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London) 

Death in Service benefit – 3 x annual Salary 

Family Friendly 

Enhanced maternity and paternity pay 

Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

Additional information 

Closing date for the receipt of completed applications is 23:59, 26 May 2024   

Interviews will take place in via MS Teams during the week commencing 03 June 2024 

About Sustrans 

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.  

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone. 

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.  

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.  

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.   

Head of Commercial Services

Salary: £52,000 per annum, with competitive benefits package, and potential for ‘on-target earnings’, linked to performance
Contract: Permanent 
Reports to: CEO
Hours: Full time (40 hours per week including one hour lunch break each day) 
Start date: As soon as possible after 1st September 2024 (start date flexible but organisational need is from September)
Location: Home-based (travel costs paid for meetings) 

Job Description
Waterwise is looking for a Head of Commercial Services. This is a new permanent role on our Senior Leadership Team, reporting to the CEO and specifically designed to deliver against the next phase of Waterwise’s journey – increasing our reach and impact on water efficiency both within and beyond the water sector. You’ll be leading and broadening our commercial offer, helping us drive even greater impact in water efficiency, and the income to support it, across the UK. You’ll refine our proposition and pricing of existing services, seeking opportunities to cross-sell additional services to existing audiences, as well as broadening our reach, engaging with completely new audiences and developing and shaping new commercial services aligned to new customer needs. You will have strong experience at senior level in driving commercial impact for good, and everything this involves in terms of income, growth, commercial strategy and delivery, and risk management. You’ll be working closely with our Board, and reporting to the CEO and the Board on finance and risk.

For full job description, person specification and details, download the candidate pack.

About Us
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. We are a happy and growing team, and our staff survey reflects that the CEO’s number 1 priority is staff wellbeing – followed in second place of course by water efficiency, our mission. 

Benefits
This is a home-working position with travel for meetings. Our competitive non-financial benefits package includes the Four Day Week – 80% of contracted hours for 100% of contracted pay (we don’t work on Fridays). Other benefits at Waterwise include homeworking; a positive, values-based environment and inclusive culture where it feels safe for employees to say ‘no’ on grounds of workload; death in service benefit at x2 of salary; paid chartered and professional memberships; individual and team training budgets; maternity leave and adoption leave beyond statutory; and sickness pay beyond statutory.

Our Values
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. We know that simply having a diverse workforce is not enough. We want to create an inclusive environment within Waterwise and in our work and events, where everyone can contribute their best and develop to their full potential. We celebrate and value how different everyone is, and we work hard to ensure everyone is treated with dignity and respect. This aligns with our ‘People’ value that we will prioritise staff wellbeing, and will be an inclusive, kind and positive team.

You can read our Equity, Diversity and Inclusion statement on our website.

We want to ensure that our recruitment process is inclusive of and accessible for everyone.If you are interested in applying for a role with us and think you may need some additionalsupport or reasonable adjustments made to any part of the recruitment process, please get in touch.

For this role we particularly encourage applications from candidates who are likely to be underrepresented in Waterwise’s workforce. These include people from the global majority, LGBTQI+ people, and men.

Head of Wellbeing and Grants – The Solicitors’ Charity

We’re looking for a Head of Wellbeing and Grants to provide collaborative leadership to the Wellbeing and Grants Team and its operations, which are the centre of the Charity’s core charitable activities. As well as running a personal caseload, you’ll work with the team to develop a systematic approach/methodology to case management practice and review, rooted in case management best practice.

Salary c£56,500 to c£63,500 rising to c£57,500 to £64,500 after a 6-month probationary period. The point on these salary ranges at which you will be paid is dependent on your location.

Flexible working arrangements are possible, including homeworking with occasional attendance in person at meetings, largely in central London. Most staff work from home, though we also have an office in southwest London (SW12).

The Head of Wellbeing and Grants role

We have recently agreed our strategy for 2024-2026 and one of the focus areas will be, with the CEO and others, to ensure the successful implementation of the 3-year Strategy, focussing on the Wellbeing and Grants aspects of the strategic aims.

As holder of this senior role, you will lead in collaboratively designing and implementing a consistent methodology for, and systematic approach to, new and existing clients contacting the Charity. You’ll also ensure that the tools and technology used to do this are in place, used consistently and reviewed regularly. As well as management oversight of the Wellbeing and Grants Team, you will also hold a personal caseload and be expected to support Case Managers with particularly challenging cases.

We’re looking for someone with at least 10 years’ experience in casework practice in a client support or advice setting dealing with conversations with people with complex needs and sometimes in distress.  And with at least 3-5 years’ experience in leading/managing a client support function like casework or grants/awards team.

Other key demonstrable skills and experience include having completed other relevant qualifications/training and courses in the sphere of advice and support work e.g. counselling, case management practice, therapeutic approaches et al.

Why should you join us at The Solicitors’ Charity?

We are a small (but growing), friendly, largely virtual organisation with an enthusiastic, skilled, and experienced workforce. We are excited to have finalised our new strategy that will ensure we embed a holistic approach to improving the wellbeing of solicitors in need and their dependents.

Besides competitive salaries we have generous pension arrangements (up to 10% matched employer/employee contributions) and holiday entitlement (30 days plus Bank Holidays for a full-time member of the team, and an additional day on or near your birthday). There are Employee Assistance and staff discounts programmes in place, and we are flexible about working arrangements (hours and location). We also are piloting a Wellbeing Award of up to £500/year.

To apply:

i) please send a concise CV (2-3 pages) plus

ii) a covering letter of no more than 2 pages fully and clearly explaining how you meet each of the criteria set out in the job description and person specification to the address given in HOW TO APPLY

Deadline: Noon on Weds 15th May 2024.

Please also address any questions to this email account.

Initial interviews: 24th May 2024 (tbc).

These may be held online. Please note, if we receive a high number of applications, we may close this advertisement early. We encourage you to complete your application as soon as possible to avoid disappointment.

Job Description

The Head of Advocacy and Policy will be responsible for developing an excellent Advice Service and Retention Team to support and advise students effectively to enable excellent student experience and satisfaction.

This role will lead on the development of effective insights, representation and support initiatives/campaigns for students, across our three campuses at Greenwich, Avery Hill and Medway.

This role will enhance work with the diverse student population of the University of Greenwich and lead a dynamic team to ensure students have consistent and accessible services that contribute to positive student experience.

This role sits within the wider Membership Services department, together with other key areas consisting of; Activities, Sport, Academic Communities, Representation and Democracy, we provide a high-quality service for students, that they can shape, steer and be at the heart of.

This postholder will be part of the GSU Senior Leadership Team and will be expected to contribute to department and organisation wide strategic development.

The post holder will:

• Have expert knowledge in areas of in relation to Advice and Retention and policies and legislation relating to such activity
• Support and develop strong student-led communities and campaigns in areas of: Advice, wellbeing and retention so that members can thrive
• Provide line management support to staff so that the team have up to date, specialist advice skills, knowledge and understanding of University regulations, policies and procedures that may affect the work of the Advice service and oversee engagement across Greenwich’s 3 campuses
• Undertake casework and provide expert advice for the team on all aspects of Advice
• Lead on the project management of wellbeing/health promotion campaigns and initiatives throughout the year, as well as any external bids through bodies such as OfS
• Oversee the Retention and Wellbeing Project work, and other relevant projects with external partners
• Lead on insights work relating to retention, wellbeing and support
• Lead on responses to external consultation and enquiry responses, including but not limited to OfS, Department for Education, OIA and Universities UK
• Support elected officers to deliver on campaigning priorities
• Ensure the Advice service has the skills and is equipped to support the diverse needs of students at Greenwich and Kent at Medway.
• Provide regular insights and reports on the GSU Membership to inform our strategy and service provision
• Work with other Heads to develop relevant and modern Front of House services for each GSU campus ensuring ease of access and consistency for all members.

Key Areas

• Be an engaged and active member of the Senior Leadership team, contributing regularly and working collaboratively with peers
• Provide leadership, strategic direction and day to day operational management to the Advocacy and Policy: recruiting and inducting members of staff, motivating, supporting and developing team members to ensure they have the necessary skills and knowledge for their roles as well as manage performance
• Develop a proactive results driven culture within the team, ensuring agreed objectives and targets are delivered, whilst promoting a collaborative approach to working with internal departments
• Develop succession plans and identify training and development opportunities within the team
• Be accountable for the quality of outputs of the team
• Provide support to the Officer team helping and equipping them, particularly in their roles as representatives and providing pastoral support and guidance.
• Ensure the whole organisation is aware of and understands the work of the Advocacy and Policy Team and its contribution to our strategic objectives
• To maintain expert and up-to-date knowledge on sector policies and regulations relating to advice, retention and student success, providing relevant guidance to officers and staff as required.
• Develop and promote a culture of continuous improvement across the team to ensure we can adapt to changing students’ needs and priorities, as well as building on successes and preparing for the future.

Strategic Development

• Contribute to the strategic objectives of GSU, with a particular focus on advice, support and wellbeing in relation to the student experience
• Develop and oversee a new and innovative approach to proactive health and wellbeing campaigns that empower students to look after themselves and each other, as well as seeking support
• Lead on Access and Participation Plan Engagement, acting as the key contact on this area with the University.
• Build and maintain strong working relationships with relevant senior UoG staff and departments including Student Academic Services, Faculties and our partners at Kent Unio
• Develop and oversee the Advice service to support advocacy initiatives at multiple levels within the University, ensuring both students and University stakeholders view GSU as a credible and reliable source of information on the needs of students.

Monitoring and Evaluation

• Develop and oversee a structured approach to gathering, analysing and reporting on data relating to engagement of students with our services and to student views on key issues relating to retention and success
• Develop and oversee processes of collecting quantitative and qualitative data from casework to analyse trends and inform feedback for the SU and university
• Ensure evaluation mechanism are embedded in the teams working practises and that findings are shared and used to implement learnings with the goal of improving services
• Support Officers by preparing information, statistics and trends about key services to be shared within the University committee cycle
• Be responsible for the implementation of service standards for the Advocacy and Policy Team and to monitor and report on adherence to these standards
• Prepare materials to apply for any relevant quality mark accreditations for the service.

Budget and Financial Management

• Manage a budget relating to Advocacy and Policy including any restricted funds.
• Be responsible for the teams resources, ensuring these are effectively allocated, managed and controlled
• Review and establish processes, systems, polices and where appropriate standard procedures to maximise efficiency ensure deadlines are met and a positive return on investment
• Review and provide narrative for scrutiny at monthly management meetings with the Finance Team

Stakeholder management

• Collaborate with GSU colleagues, particularly the Student Voice and Engagement Teams to ensure we have a consistent approach to how we work with and support students
• Work with students through our representative structures and forums to ensure we shape services students want and need, taking into consideration the varying campus priorities
• Maintain strong relationships with key university staff to develop, deliver and evaluate collaborative projects and interventions supporting advice and retention
• Attend meetings relating to Advocacy and Policy as well as associated areas at both GSU, the University and externally, included, but not limited to regional networks
• Identify opportunities to share best practice and represent the work of GSU and your team to the wider HE community, through conferences and publication.

Personal Specification

Essential Experience

• Line management experience
• Relevant experience working in the youth, education, students’ union or other membership or advisory organisation
• Experience of leading a multi-functional team
• Experience of mentoring coaching staff/elected officers
• Experience of developing operational policies and procedures
• Experience of budget management, project management, and operational management
• Experience of working with a range of stakeholders and partnership working or strategic networking

Essential Skills and Abilities

• Ability to work with and lead a high performing team
• Ability to troubleshoot difficult situations, and deal with them calmly, efficiently and effectively
• Ability to produce confident, clear written reports and be able to write succinct documents on complex areas
• IT skills at a level that supports membership CRM systems, Advice Pro and other platforms
• Excellent time management and organisational skills with the ability to manage others to reach deadlines, within agreed budgets and to a consistently high standard
• Ability to write strategies and be able to effectively communicate vision and mission
• Ability to stay focused and efficient in the face on changing priorities
• Track record of successfully developing and implementing projects and operational change
• Able to draft policies and procures with an eye for detail and accuracy

Essential Knowledge

• Awareness of current issues within the higher education sector
• Knowledge of relevant external bodies and organisations including Advice UK, NUS, Citizens Advice, OIA, Ofs, Student Minds
• Knowledge of relevant health and safety legislation
• Knowledge of Safeguarding, advice legislation, risk assessments and GDPR
• Knowledge of providing 121 support

Education/Training

• No one specific qualification is required, but evidence of recent continuing professional development in a professional area relevant to the post is required. For example: ILM, City &Guilds etc.

Personal Attributes and other requirements

• Able to travel within the Borough and Region.
• Able to work some evenings and weekends and stay overnight where necessary.
• Works well in a team with a flexible approach to work
• Be eligible for a DBS check if needed
• A commitment to the principles and practices of equality and diversity
• An ability to apply awareness of diversity issues to all areas of work.
• Commitment to the values and ethos of GSU.

Desirable other requirements

• Visionary, creative, and innovative strategist
• A positive, solution focused leader – able to make ‘tough’ decisions; determined and resilient in order to cope with the demands of the role
• Empowering, authentic leader with high levels of emotional intelligence

• Are you an experienced corporate fundraiser with an interest in working within a mission driven organisation transforming lives through STEM education?
• Are you creative, strategic, highly organised, a confident and effective communicator and strong team player?

STEM Learning is looking for an experienced Fundraising Lead to drive new donor engagement and secure sustainable, multi-year funding.

If you are seeking a dynamic and engaging role which offers you the chance to play a pivotal role within a highly purpose driven business, then this could be the job for you.

 About Us

At STEM Learning, we believe that every young person deserves access to quality STEM education, regardless of their background. Our vision? To empower students with the skills and knowledge they need to thrive. Here’s how we do it:

• Professional Development: We provide subject-specific training for teachers and educators in Science and Computer Science.
• Resources: Our quality-assured materials enhance teaching and learning.
• Destination STEM: A world of student-facing experiences awaits!
• STEM Ambassadors: Imagine 30,000 volunteers from 7,500 employers inspiring the next generation. That’s us!

The Role

You will be an exemplary relationship builder and have experience in developing multi-faceted corporate partnerships. With experience of applying to corporates, trusts, and foundations to secure 6+ figure donations over multiple years, you will be comfortable developing a strong pipeline of new business to meet income targets. This role will identify and cultivate new business and relationships to advance the mission and goals of STEM Learning. 

Our Ideal Candidate

Candidates will demonstrate our values: Sustainable – Innovative – Proactive

 To be successful as Fundraising Lead:

• You will have an entrepreneurial mindset and take ownership for identifying opportunities for new funds and contributing to the overall fundraising strategy of STEM Learning.
• Adaptable and agile, you may already have an existing range of investor contacts and will be required to develop external relationships with institutional investors and High Net Worth individuals.
• Confident and communicative, you possess exceptional interpersonal and presentation skills – feeling at ease in presenting to a range of audiences made up of C-level executives, decision makers and High Net Worth Individuals. You must be comfortable ‘making the ask’.
• You will have strong networking skills at events and conferences - gaining insights into market trends and opportunities, helping you to develop a full understanding of the investment landscape and constantly seek out ways to grow our business.
• You will be able manage multiple priorities and influence others and demonstrate your knowledge of the business and its strategic priorities to achieve our goals.
• You will be comfortable delivering at pace with the ability to manage your work in a fast-moving environment whilst prioritising your tasks effectively to maintain momentum.

Our Benefits

• 30 days holidays plus bank holidays
• Access to an excellent pension scheme
• A comprehensive employee assistance programme
• Access to a voluntary staff benefits scheme including cycle to work loan scheme; electric car scheme, health cash back plans; free eye tests; discounted vouchers and much more

 Next Steps

Closing date for applications: 17:00, Friday 31 May 2024

 To Apply

Please provide us with:

• Your up-to-date CV including the contact details of two referees (please note, references will not be approached without your permission)
• A covering letter (no more than the equivalent of 2 sides of A4) explaining your interest in the role and why you think you would be the ideal candidate.

STEM Learning strives to be diverse and inclusive – a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences.

Our Business Development department is integral to the success of our organisation and we are looking for an experienced, organised and driven individual to fulfil the role of Head of Business Development. 

We are looking for someone who is comfortable in leading and co-ordinating a team. You will lead and operationally manage the department in our external business development engagement activities as well as our internal, cross-departmental collaboration working towards our ‘Evolve Strategy’.

You will have a clear and demonstrable understanding of configuring, organising and developing business development strategies and an understanding of how an awarding body operates particularly within the education landscape. 

A proactive communication style, strong organisation and interpersonal skills and a decisive nature are key qualities required in this role. You will operate in a flexible and predominantly remote working environment; therefore a demonstrable experience of working using your own initiative alongside a desire to innovate and test new ways of working are essential. 

Your team will be supported by a Business Development Co-ordinator and two Business Development Managers, each focused on retention of business and new business (New Business Development Manager to be recruited). Additionally, a team of Business Development Officers and Centre Engagement Executives also support the team. 

We view this role as an integral part of successfully delivering our strategy. You will have the opportunity to shape the way your department operates to support the needs of the business as well as our centres. 

The role fits within the wider Leadership Team and working closely with other HODs and Managers will be a key ingredient to success. 

Role purpose: 

• Set & deliver the Business Development Strategy alongside the Director of Engagement that supports growth, reach, and impact of Leadership Skills Foundation programmes. 
• Drive operational progress by developing positive and proactive working relationships with other Heads of Department.
• Influence the future direction of the Leadership Skills Foundation as a member of the Leadership Team.

The main resposnsibiltiies will be:

• Effectively manage and develop the Business Development Team and relationship management functions to meet agreed budgets and maximise learner/programme registrations.
• Accountable for the Business Development team’s sales planning and forecasting including annual budgeting.
• Regularly developing and presenting clear insight and analysis on market activity, responsibilities, and opportunities.
• Work closely with the Head of Marketing & Communications and New Business Development Manager to devise and deliver targeted new business campaigns and activities.
• Work closely with the Retained Business Development Manager to devise and deliver strategies to retain and grow our centres.
• Work with the Business Development Coordinator to ensure engagement processes and the customer journey meet the needs of centres efficiently.
• Maintain a working knowledge and up to date awareness of the sectors, market audiences and landscape the Leadership Skills Foundation works with.

Head of (HOD) Responsibilities

• Implement the one company/vision/culture and demonstrate its impact.
• To carry out environmental scanning to recognize opportunities and challenges and formulate appropriate actions to position the Foundation in line with its agreed objectives.
• To implement and develop appropriate business management capabilities and practices across the organisation.
• To operationally implement the strategy and set work expectations as agreed by the Board and the SLT.

Skills, experience and knowledge 

• An understanding of education systems in the UK 
• Previous experience in a sales environment and understanding sales processes. 
• Experience of managing pipeline systems
• A proven track record of delivering income growth 
• Analytical thinking and evaluation skills
• Ability to present information concisely using Microsoft Office programmes.
• Strong interpersonal and communication skills 
• Leadership capabilities

Desirable 

• Previous experience of managing a sales team and managing direct reports
• An understanding of awarding bodies and their operating landscape 
• Familiarity with Microsoft Power BI 

The Head of Business Development will receive a generous salary, a flexible and agile working environment, private Vitality healthcare (subject to successful completion of probationary period), personal development opportunities, enhanced pension, enhanced holiday and sick pay and an extended Christmas break.

If you want to be part of thriving and evolving organisation, then we would love to hear from you and look forward to receiving your application.

Deputy Director

 

· Time commitment: Full time role (80 or 90 % could be considered for the right candidate)

· Location: UK based, with frequent travel to Geneva. Other locations would be considered for the right candidate

· Reports to: Executive Director

· Direct Reports: 4 – 5 direct reports responsible for leading on key aspects of the Alliance’s work.

· Grade: F

· Salary: Between 79’346 GBP and 90’682 GBP (commensurate with qualifications and experience)

 

1. Background and Purpose

The Deputy Director works in close partnership with the Executive Director (ED) to enhance the work of the small, dynamic secretariat team to create more momentum across its network. This new role will be instrumental in delivering on the strategic objectives and securing sustainable funding through its continued evolution. The person will be responsible for connecting the various programmatic areas of work quality assurance and impact, capacity support and its new country level work. They will guide planning processes to be able to track and analyse our impact. They will leverage the knowledge of the team to seek new opportunities for ensuring the Alliance delivers on its mission. They will be instrumental in developing and implementing long-term plans and processes that can bring new levels of success for the organisation.

2. Main Duties and Responsibilities

Guide and facilitate the team’s delivery of the CHS Alliance strategy:

· Work with the ED on delivering the strategy to position CHS Alliance as a network driving system change for greater accountability to people in crisis, creating relationships within teams and externally to influence change across the global humanitarian sector.

· Develop processes to support the team track progress on how we are meeting our objectives so they can be clearly communicated and analysed to continue to deliver on the ambitions of the Alliance’s strategy.

· Facilitate a strong culture of organisational collaboration to achieve goals and objectives; developing a framework that support the team’s cohesion in delivering the goals of the organisation to create greater impact.

· Provide oversight of the funding needs and priorities and support strong proposal development and compliance with donor funding and guide decisions on how to allocate and manage resources.

· Work closely with the ED, to establish and execute a fundraising plan to achieve the strategy and workplan of the CHS Alliance, including donor intelligence.

· Provide support to ensure staff can complete their responsibilities to their highest potential.

· Initiate programmes and activities that are resourced and effective and efficient as possible.

External partnerships & donor engagement:

· Stay abreast of emerging trends in the volatile context of humanitarian action and provide strategic thought leadership on the dynamic and shifting priorities and what it means for the Alliance network.

· Work closely with the ED to create a strong donor advocacy and engagement plan that goes beyond fundraising to work with donors as drivers of accountability.

· In coordination with the rest of the Alliance team, engage with external stakeholders to build and maintain relationships contributing to the CHS Alliance strategic objectives.

· Work closely across the teams to keep abreast of the Alliance members’ needs to meet the CHS commitments.

· Actively seek opportunities for partnerships to advance the CHS Alliance Strategic Plan (e.g. with members, academia, coordination bodies like the IASC, or other key stakeholders).

· Promote the CHS and the work of the CHS Alliance through relevant social media channels or platforms, through conference presentations and through workshops or other events.

· Represent CHS Alliance and its positions at meetings, speaking engagements or through opinion pieces. Assist the CHS Alliance to influence policy in the sector.

· Act as the public face of the CHS Alliance, along with the ED, to promote its mission and purpose.

3. Profile

· A passion for creating system change in the sector. A thirst to understand and seek opportunities to drive forward greater accountability, as well as a pragmatic understanding of the challenges facing the sector.

· Someone who shows a commitment to CHS Alliance mission and values, evidenced by exhibiting a high level of personal and professional integrity, humility and humanity, and through experience with non-profit organisation with a global membership reach, and a good knowledge of quality and accountability in the aid sector.

· A natural relationship builder and team player, who enjoys and has proven ability to work collaboratively with others inside and outside the organization. An ability to see synergies and bring people together.

· Someone who thrives with changing situations but can also execute swift decisions when needed. Demonstrated resourcefulness in setting priorities and solving complex operational problems

· Strong leadership capability with demonstrated experience in managing, inspiring and empowering teams in changing environments, thanks to progressively responsible senior management roles. A strong track record of facilitation skills to support cross team collaboration, ideally with knowledge or experience in self managing teams / team approach.

· Someone trustworthy in managing sensitive situations and information, discrete, professional, and with excellent judgement.

· A good communicator with professional command of English, French a strong asset, and other working languages appreciated.

4. Experience and Qualifications:

• Extensive senior management experience in a dynamic, responsive environment
• Demonstrated organisational development experience, supporting a team and supporting others
• Extensive experience in the humanitarian sector, ideally at operational level
• Experience managing cross-functional teams to develop and implement systems and processes to increase collaborative effectiveness and efficiency
• Highly skilled at staff coaching and development
• Proven track record of strategic planning and financial management
• Experience creating and managing budgets
• Ability to manage complex projects across teams
• Experience navigating complex issues and making difficult decisions, often in high-pressure situations

 

Qualifications:

· University Degree in relevant disciplines

· Masters / MBA an advantage

Experience: 

· Experience leading cross functional teams

· Leadership experience with non-profit organizations

· Humanitarian field experience

Knowledge:

· Good knowledge of current good practise in organisational development issues

· Strong understanding of organisational accountability practices

· Knowledge of the Core Humanitarian Standard

· Self-managed teams approaches

Language:

· Excellent oral and written English skills

· French a strong asset, other working languages appreciated.

Behaviour

· Be personally and collectively responsible for upholding and promoting the highest standards of ethical and professional conduct. This includes refraining from acts of misconduct, respecting the CHS Alliance’s standards and the dignity of those whom the Alliance pledges to assist and with whom they have contact.

 

Applications must include a CV and a motivation letter (no longer than 2 pages each). Please mention your name and the vacancy reference in the subject line.

Haringey Community Collaborative Manager

We are looking for someone who has experience of either operational or operational and strategic management skills, with a proven track record of leading, delivering and developing projects or services. 

Having a keen interest in the local community and a passion to ensure that local VCS within the Borough of Haringey is appropriately engaged with and supported, bringing people together and working in a role that can effect positive change resulting in improved outcomes for people who the VCS support and work with.

Someone with creativity in involving and reaching diverse groups and communities with a solid understanding of diversity and the implications for engagement, along with knowledge and experience of collaborative ways of working. Your communication skills will give you the confidence to interact with local communities, senior stakeholders, as well as build relationships with strategic partners and funders.

You will be confident leading a team, and capable managing, monitoring and reporting performance.

Job Summary

The Haringey Community Collaborative Manager is responsible for leading the development of the VCS Capacity Building strategy and the effective co-ordination of the Community Collaborative team which includes a Communications and Engagement Officer, a Workplace Development Manager, and a Capacity Building Manager.

We envisage the Haringey Community Collaborative Manager performing at either a primarily operational level or, for a more experienced candidate, at both operational and strategic levels. The salary range reflects this, with the upper end of the salary range reserved for candidates who can demonstrate an ability to deliver at both the operational and strategic levels.

Operationally, the postholder will have specific management responsibility for co-developing priorities for local VCS funding and capacity building, as well as the Volunteer Centre and wider VCS community of practice. The post holder has lead responsibility for developing the Annual Work Programme, performance management and reporting against the targets and milestones in the Contract.

Strategically, the role would include a wider contribution to the strategic management and development of Public Voice, supporting the CEO as required. This would include leading the shaping and delivery of a Capacity Building strategy; representing the VCS Alliance at stakeholder meetings and influencing key stakeholders to better support Haringey’s VCS; as well as growing the reach and impact of the Capacity Building service by engaging new funders and partners.

We are equally open to applications from candidates who feel they can deliver exclusively at an operational level, as well as those who feel they can also deliver at a strategic level. We would ask candidates to specify in their application whether they are applying for either the operational role, or the operational and strategic role.

ROLE PURPOSE

This position involves identifying and prioritising potential donors capable of making significant contributions to help us deliver a range of projects aimed at enhancing the student experience and supporting the local community. By providing the Development and Fundraising Team with tailored and insightful research, this role will enhance the prospect funding pipeline and facilitate the cultivation of a diverse pools of donors, including individuals, grant-making trusts, and companies. This role will also manage a well-structured stewardship program for donors. Responsibilities include promptly acknowledging donations, creating personalised impact reports, and overseeing bi-annual events which recognise and celebrate their support.

PRINCIPAL ACCOUNTABILITIES

· To maintain and develop the University’s database of fundraising prospects through proactive identification, analysis, and segmentation, (individual and aggregate) record updating, and original research, including the identification of new prospects.

·  To prepare prospect profiles (which may include wealth ratings), and work with relationship managers to devise appropriate tailored cultivation and solicitation plans, enabling appropriately targeted fundraising asks.

·  To develop and manage reporting in the database across fundraising portfolios to help ensure prospects are strategically moving along the prospect pipeline towards major gift solicitation • To produce and provide due-diligence reports on prospective donors as part of the University’s gift acceptance procedures.

· To deliver an annual donor recognition event to acknowledge and celebrate the support of the University’s most generous supporters.

· To organise smaller bespoke events for higher level donors to the university, for example, site visits to project sites and/or opportunities to meet student beneficiaries.

· To write insightful and impactful bespoke reports for donors supporting the University, ensuring reports demonstrate the positive impact of support and encourage repeat gift solicitation from the fundraising team.

· To keep abreast of regulations, including the Privacy and Electronic Communications Regulations (PECR) and the General Data Protection Regulations (GDPR) ensuring that all prospect research and cultivation is compliant and understood by fundraisers.

· To undertake any other duties as appropriate within their competence, as required by their Head of Unit from time to time.

CONTEXT

The primary purpose of the Development team is to secure philanthropic income to support the delivery of the University’s Being Westminster 2022-2029 strategy. The Development team forms part of the Global Recruitment, Admissions, Marketing and Communications (GRAMC) directorate. The team also works closely with the Business Engagement Directorate to deliver an integrated approach to the University’s relationships with its key external stakeholders. The Development team collaborates with the Alumni Relations team to inspire and engage the University of Westminster’s vibrant, global community of alumni and supporters to build lifelong and mutually beneficial relationships with the institution.

DIMENSIONS

· The role has no budgetary responsibility.

· This role will be expected to manage a varied workload with limited, direct supervision.

· The post holder will be expected to support key GRAMC activity which may include some unsocial working hours.

PERSON SPECIFICATION

QUALIFICATIONS

Essential

·  Educated to degree level.

·  Membership in a relevant professional body (e.g. CASE)

TRAINING AND EXPERIENCE

Essential

· Experience researching potential funders/prospects or investors using a range of sources and analysing and synthesising findings.

· Familiarity with a range of tools and information sources useful to prospect research

· Strong working knowledge of fundraising and understanding of the fundraising and gift management process.

· Experience of working with CRM systems

· Experience in working with large and complex sets of data; analyzing and communicating key findings in an understandable way

· Experience in handling confidential data with tact and discretion, with good practical knowledge of the Data Protection Act

· To understand individual health and safety responsibilities and an awareness of the risks in the work environment, together with their potential impact on both individual work and that of others.

· Experience in delivering events that recognize and acknowledge key stakeholders thoughtfully and creatively.

 Desirable

· Experience working within a Development and Alumni Relations/Advancement function within a UK HEI

· Experience of The Raiser’s Edge

· Thorough knowledge of the General Data Protection Regulations (GDPR)

APTITUDES, ABILITIES AND PERSONAL ATTRIBUTES

Essential

· Excellent interpersonal, networking, and verbal communication skills and proven credibility in engaging senior internal and external stakeholders, clients, and donors

· Strong writing skills and the ability to write compelling and insightful reports that demonstrate impact.

· Ability to work well under pressure and to successfully manage several projects simultaneously, to deadline.

· MS Office proficiency and experience with Excel spreadsheets

· Excellent organizational skills, methodical approach, and attention to detail

· High attention to detail

· Fully committed to contributing to a stimulating learning and working environment that is supportive and fair, based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.

· A proven record of working cooperatively and flexibly as part of a team.

· Commitment to the role of philanthropy within a university setting

· Resilient and tenacious

· Self-starter, able to act on own initiative.

· The post holder will be expected to work unsocial hours on occasion.

HOW TO APPLY

To apply for this vacancy, please visit our vacancies page where you will be able to download our application form template. You will then be requested to complete a quick registration before being able to upload the completed application form and any supporting documentation.

Applications should include:

· A concise statement in support (ideally no longer than two pages), addressing the criteria in the Person Specification and motivation for applying.

· You may also include an up-to-date curriculum vitae;

· names and contact details of two referees (although referees will only be approached at the offer stage).

The deadline for receipt of applications is midnight on 8 June 2024.

Interviews will take place on 19 June 2024.

An appointment will be made subject to proof of eligibility to work in the UK and satisfactory references being obtained.

At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders.

We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.

The University has adopted Smart Working principles to support and further our Equality, Diversity and Inclusion aims of being an inclusive, collaborative and flexible employer. Further details of Smart Working can be discussed at interview stage.

OUR BENEFITS

The University offers a range of well-being and work-life balance benefits to recognise and reward the essential contribution our colleagues make to success and growth. Our benefits are inclusive for colleagues of all backgrounds including LGBTQ+ colleagues, disabled colleagues, pregnant colleagues, parents, and carers, as well as colleagues of all genders, ages, ethnicities, nationalities, religions and beliefs, and marriage and civil partnership status.

· 35 days annual leave per year, plus bank/national holidays and University of Westminster closure days (pro-rata for part-time staff).

· A generous occupational pension scheme.

· Annual incremental progression and/or cost of living reviews.

· Generous maternity, paternity, and adoption leave.

· Flexible working and smart working.

· Learning and development opportunities.

· Free membership rates for a wide range of sporting facilities, including gyms at Regent Street and Harrow campuses, as well as the Chiswick Sports Ground.

· Employee assistance programme.

· The opportunity to participate in other attractive employee benefit schemes such as Cycle to Work, Eye Care Vouchers, Season Ticket Loans, and Give As You Earn.