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The Role
This is a hands-on communications role sitting at the centre of a small, ambitious and growing charity.
The Communications Manager will take responsibility for planning, coordinating and delivering communications across Not A Phase. You will bring together communications from across our services, campaigns, fundraising, partnerships and events, ensuring that what we communicate is engaging, accessible, consistent and recognisably Not A Phase.
This is not simply a social media role. We are looking for someone who can see the bigger picture of the charity's communications while also being comfortable doing the work themselves - writing copy, developing campaigns, briefing creatives, producing content, updating the website, coordinating photography and filming, creating newsletters and making sure projects actually get delivered.
You will work closely with colleagues across the organisation to understand what is happening within our services and turn that activity into compelling communications for our community, supporters, partners, funders and the wider public.
You will also play an important role in protecting and developing the voice of Not A Phase: positive, confident, human, community-led and grounded in the lived experiences of trans+ people.
What We Offer
26 days annual leave + bank holidays (33 days total)
Festive Period break (avg 7-10 working days)
Flexible working hours
Mostly remote working with in-person attendance for relevant events
Travel expenses covered
Key Responsibilities
1. Strategy, Planning & Coordination
Own and deliver an organisation-wide communications plan aligned with Not A Phase’s strategy and priorities.
Maintain a forward calendar covering services, campaigns, events, partnerships, fundraising and key dates.
Work across teams to identify opportunities, coordinate activity and ensure projects are supported from launch through to impact.
2. Content, Storytelling & Brand
Lead on writing and editing clear, accessible content for web, email, campaigns, reports, fundraising, partnerships and organisational updates.
Tell compelling stories that reflect the breadth of our work and celebrate trans+ community, creativity, achievement and joy.
Protect and develop the Not A Phase brand, messaging and tone of voice, helping colleagues and partners communicate consistently.
3. Digital, Social & Campaigns
Lead our digital and social media communications, representing our programmes, locations, communities and partnerships.
Plan joined-up campaigns across social media, email, web and partner channels, including relevant LGBTQIA+ and diversity calendar moments.
Keep our website and email communications current, grow audiences and use performance data to improve activity.
4. Content Capture & Creative Production
Plan photography, video, testimonials and other content across services and events.
Attend selected activities to capture or coordinate content, managing external creatives where needed.
Maintain an organised asset library and ensure consent, safeguarding and privacy processes are followed.
5. Community Reach & Service Communications
Clearly communicate our services, who they are for and how to access them.
Develop targeted communications to increase participation and reach new and underrepresented audiences, including people outside major cities.
Use feedback to make communications clearer, more accessible and effective.
6. Partnerships, Fundraising & Impact
Support fundraising and partnership communications, clearly showing the value and impact of support.
Create materials, stories and case studies using service data, feedback and testimonials.
Work collaboratively with external partners on developing and promoting partnership communications.
Help communicate organisational progress and strengthen relationships with supporters, funders and partners.
7. Media & Responsive Communications
Support our external profile through press releases, statements, briefings, media relationships and spokesperson preparation.
Work with the CEO and Senior Leadership Team on sensitive or fast-moving communications, using sound judgement and keeping responses grounded in our mission.
Prepare appropriate messaging where public or reputational issues arise.
8. Insight & Improvement
Monitor performance, set practical communications KPIs and report useful insight to the CEO and Senior Leadership Team.
Use audience data to improve communications, systems and processes, while keeping up with relevant charity and digital communications practice.
Person Specification
Essential
UK Based
Experience in a charity, community or purpose-led organisation.
Excellent writing, editing and proofreading skills, with the ability to make complex information clear and engaging.
Strong communications, marketing or content experience, including multi-channel campaigns.
Strong digital and social media experience, including websites, email, audience growth and performance insight.
Excellent organisation and project-management skills, with the ability to plan ahead and manage competing deadlines.
A strong understanding of brand, tone of voice, accessibility and inclusive communications.
Sound judgement when communicating about sensitive or contentious subjects.
A collaborative approach, with the confidence to work independently and own projects from idea to delivery.
Experience managing external creatives, freelancers or agencies.
A hands-on approach and willingness to personally produce much of the charity’s communications.
Desirable
Experience communicating with LGBTQIA+ communities and an understanding of issues affecting trans+ and gender-diverse people in the UK.
Media relations or PR experience.
Experience producing or commissioning photography and video.
Experience supporting fundraising, partnerships or impact communications.
Experience managing staff, freelancers or volunteers.
The Person
We are a small team delivering a growing UK-wide programme, so we need someone comfortable taking ownership.
The role is varied: you might plan a national campaign, update a Trans+Connect webpage, coordinate content at a Misfits session or prepare communications for a new partnership.
You will spot strong stories across the charity and turn them into effective communications.
You will understand that good communications are about reaching the right people, telling meaningful stories, building trust and demonstrating impact.
You will bring structure and forward planning while retaining the personality, creativity and community-led approach that makes Not A Phase distinctive.
What You'll Help Us Achieve
Over the next five years, Not A Phase aims to deepen its impact and reach more trans+ adults across the UK.
Reach more trans+ people who could benefit from our services.
Tell our story and demonstrate impact.
Strengthen relationships with supporters, funders and partners.
Grow national recognition of Not A Phase.
Improve communications across the organisation.
Celebrate trans+ diversity, creativity and achievement.
Ensure our work is seen, understood and valued.
Please be aware that we use AI detection software will not be moving ahead with applcations or CV's that are written by AI.
Uplifting the lives of trans+ adults across the UK.



The client requests no contact from agencies or media sales.
About the Role
A new and exciting opportunity has arisen for a Senior Digital Marketing Officer with excellent digital
marketing skills and a passion for creating outstanding social media content that builds awareness, engages
audiences and inspires action.
You’ll be joining the only independent charity in the UK dedicated to improving the nation’s numeracy. It’s a
fantastic opportunity within a small but ambitious and dynamic organisation making a real difference to
people’s lives and livelihoods.
Working closely with the External Relations team on our award-winning campaigns, communications,
content and marketing, you will deliver paid and organic social media campaigns - leading on creating
strategies, planning execution, optimisation, and reporting. You will also collaborate on SEO, web content
and email marketing.
We are looking for someone with superb marketing and copywriting skills, a passion for using data to find
out ‘what works’, bags of enthusiasm and the ability to work with initiative and attention to detail. Previous
experience in the charity sector is not necessary.
National Numeracy is based in Brighton, and while office-based work is available, we also offer remote,
hybrid and flexible working. This role will include occasional UK travel.
Overview of Main Duties:
Digital marketing
Social Media
Email marketing delivery
Paid campaigns
Collaboration
Empowering people to thrive by using numeracy to open up opportunities and access brighter futures.
The client requests no contact from agencies or media sales.
We’re looking for an Associate Director of Digital Product & Experience to join the Stroke Association at an exciting point in their development.
This is a brand-new position within the charity, leading the digital product and experience capability and helping build more user-centred, accessible and evidence-led ways of working across the organisation.
You’ll shape how Stroke Association designs and continually improves digital products, journeys and services for people affected by stroke, supporters, volunteers and colleagues – using digital to help them extend their reach and influence, deepen engagement and grow income so that they can achieve greater impact for people affected by stroke.
As part of the Senior Leadership Team, you’ll work with Executive Directors and alongside senior leaders across the organisation to shape priorities, enable delivery and translate strategy into meaningful digital experiences.
You’ll work particularly closely with Associate Directors for Technology, Knowledge & Insight and Marketing & Communications. Success will depend on your ability to connect expertise, build strong relationships and enable multidisciplinary teams to work together around shared outcomes.
What you’ll do
You’ll provide strategic and practical leadership for our digital product and experience capability, creating the conditions for brilliant, user-centred digital experiences and building our organisational capability to design around the needs of our users.
You will:
About you
You’ll be an experienced digital product and experience leader who combines strong professional expertise with the ability to operate strategically and practically across a complex organisation.
You’ll bring:
You don’t need to have worked in the charity sector before. What matters is your ability to bring your expertise into a purpose-led organisation, understand our context and share our ambition to create a world where there are fewer strokes and everyone affected by stroke gets the help they need.
What we offer
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Digital Communications and Fundraising Officer
We are looking for a dynamic, creative individual to transform our digital outputs and help expand our influence and income. This is an opportunity to support real change on a vital social issue. You will help us shape the future of drug policy by ensuring our digital communications are powerful, original and able to reach new audiences.
The successful candidate will work with colleagues across Transform to develop content, increase mobilisation and ensure our message is heard. You will work with the team to develop our digital strategy to maximise engagement among supporters, influencers and donors. You will design and deliver multi-platform content aimed at a wide range of audiences. You will also support our news media activities, developing media contact lists and supporting the creation of eye-catching press materials.
Transform is committed to diversity, inclusion and equality in all its work. We welcome and encourage people with Black, Asian and other minority ethnic backgrounds to apply for this post.
Hours The role is offered at 3–5 days per week, with flexibility depending on the successful
candidate’s availability.
Location
Hybrid with occasional travel to Bristol
Grade and Salary: £27,000-30,000 per annum FTE
Duration: 1 year fixed-term initially
Job description
Develop and deliver digital media content across platforms
Create and refine digital content for different platforms and audiences
Ensure social media content is delivered on, and optimised for, a wide range of channels
Create durable multimedia outputs, including infographics and video content
Oversee content scheduling and workflows
Monitor engagement and produce recommendations based on analytics
Build our digital mobilisation
Help with our income and lead generation activities (including Google Ads, Facebook adverts etc.) to increase supporter and donor engagement
Support the development of social media campaigns that achieve strong conversion rates
Identify and approach possible influencers
Attract new audiences and followers
Supporting colleagues in navigating social media trends and developments
Support the delivery of news media content
Assist in the preparation of press releases and associated content
Manage and maintain media contact lists
Contact journalists to pitch stories or releases
Draft and disseminate a monthly e-newsletter
Manage websites and social media feeds
Oversee website maintenance and uploading of new content
Support effective SEO
Carry out regular, informative reviews based on analytics with recommendations
Use digital insights and data to help shape campaigns and report on the success of digital and tactics in our campaign activity
Ensure logos, images, information etc. are updated across social media platforms
Campaign development
Use your media knowledge to support the effective development of campaigns
Work with colleagues to support brand synergy across campaigns
Support the development and implementation of effective messages and framing on drug policy change
Oversee the design and delivery of digital campaign materials
Support the creation of attractive merchandise
Skills, experience and approach to work
Essential
Experience creating quality digital content across a number of platforms
Knowledge of digital design packages, including for infographics and video
Experience in monitoring social media and website engagement using analytics
Ability to work with CMS programmes and / or HTML independently
Strong knowledge of social media platforms and understanding of different opportunities they present
Strong written and verbal communication
Well-organised, proactive and self-motivated
Collaborative and creative approach to challenges
Ability to navigate a complex social issue that cuts across political divides
Desirable
Development of digital marketing or advocacy campaigns, and / or lead generation strategies
Experience developing SEO for websites and monitoring outcomes
Experience working with external agencies or third parties to deliver outputs
Degree (2:1) or above in a relevant digital, marketing or communications-oriented subject
Application
To apply for this post, please send us:
Your CV (max two sides)
A short statement (max 500 words) describing your relevant experience
Deadline 14th September
This role is home-based with regular travel required, usually to London.
Can you turn complex information into engaging digital content that drives reach and impact? Do you enjoy improving websites, increasing audience engagement and helping colleagues embrace digital-first ways of working? Are you equally comfortable working with web developers, creating accessible content for professional audiences, and using analytics to show what success looks like? If so, we'd love to hear from you!
About the role:
This is an exciting opportunity to join the dynamic, multi-disciplinary team at the Centre of expertise on child sexual abuse (CSA Centre), as we work to improve understanding of child sexual abuse and help make children safer.
As we approach our 10th anniversary year, we are looking for a talented and proactive Senior Digital Communications Officer to help us grow our online reach and influence our main audiences. You will be an experienced digital communicator who understands how to maximise the potential of digital channels to inform, educate and inspire others to take action.
As part of our brilliant Communications and Policy team, you'll help deliver both our communications and digital strategies, ensuring that the CSA Centre continues to provide high-quality, accessible and user-focused digital content as we drive greater awareness of our sector-leading research, practice tools, and digital support hubs for victims and survivors, among multi-agency professionals, the voluntary sector, and wider support services. You'll be our champion for digital-first communications, helping colleagues embrace new approaches, improve collaboration, and maximise the impact of their work.
You'll play a pivotal role in the ongoing development and improvement of our digital presence, working closely with external web contractors and internal colleagues to enhance user experience, accessibility and search performance. From managing website content to identifying opportunities for innovation, you'll ensure our digital channels and outputs reflect the quality of the CSA Centre's work.
We're looking for someone who can:
To succeed in this role, you'll bring digital communications experience, strong knowledge of content management systems such as WordPress or Drupal, and a good understanding of accessibility, user-centred content design and digital publishing best practice. You'll be equally comfortable working independently and collaboratively, using your judgement, creativity and expertise to help deliver meaningful outcomes.
Most importantly, you'll be motivated by the CSA Centre's mission and committed to helping us reach the people who can make a difference to children's lives.
CSA Centre roles are currently funded until 31 March 2027, in line with our current grant funding arrangements. This will be reviewed in late 2026, as future funding for the CSA Centre from 2027/28 onwards is confirmed.
Although this contract has a permanent status, please be aware that this post is subject to funding currently to 31 March 2027 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement.
We're here to help children and young people feel safer, happier, healthier and more hopeful – and have somewhere they feel they belong.
The client requests no contact from agencies or media sales.