3 Service administrator jobs in Hammersmith, Greater London
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Battle Cancer Program
Battle Cancer Program is a charity that brings people together through fitness and community to raise money and awareness for people affected by cancer.
Our programs work with gyms and their communities to deliver fundraising programs that combine fitness, challenge and community.
We are looking for an organised and detail-focused Service Administrator to provide the systems, administration and data support that underpin the successful delivery of our programmes.
The Role
The Service Administrator will be responsible for ensuring that the administration behind our program is accurate, organised and effective.
You will work closely with the Program Coordinator and Fundraising & Social Media Coordinator, helping to ensure that information flows effectively between program delivery, fundraising and communications.
This is an important role within the team. While the Program Coordinator will focus primarily on relationships and program delivery, the Program Administrator will ensure that the information, systems, records and administration behind the program are maintained to a high standard.
The role will suit someone who enjoys organisation, accuracy and making sure that things happen properly behind the scenes.
Key Responsibilities
Service Administration
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Maintain accurate records of participating gyms and program.
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Maintain participant and program databases.
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Support the administration of new gym registrations and onboarding.
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Maintain program calendars, schedules and key dates.
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Prepare program information and documentation.
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Track outstanding actions and follow up where required.
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Maintain program templates, guidance and resources.
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Support the administration of programme events and activities.
Data & Reporting
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Maintain accurate and up-to-date program data.
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Record participant numbers, gym activity and fundraising information.
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Monitor key program information and deadlines.
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Highlight missing information, trends or issues that require attention.
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Help ensure that information is recorded consistently across the program.
Fundraising Administration
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Maintain accurate fundraising records.
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Support the tracking of fundraising against agreed targets.
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Assist with fundraising reports and updates.
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Ensure relevant fundraising information is shared with the Fundraising & Social Media Coordinator.
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Help identify program achievements and fundraising milestones that could be celebrated or communicated.
Communications Support
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Support routine program communications with gyms and participants.
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Assist with email communications and program updates.
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Provide accurate information to the Fundraising & Social Media Coordinator for social media, newsletters and other communications.
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Help collect participant stories, program results and other useful information.
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Maintain records of photographs, stories and other program content where required.
Team Support
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Work closely with the Program Coordinator to ensure they have the information and administrative support required to manage the program effectively.
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Work closely with the Fundraising & Social Media Coordinator to ensure program activity feeds into fundraising and communications.
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Participate in regular team meetings and program reviews.
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Ensure actions agreed during meetings are recorded and followed up.
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Provide general administrative support to the program function.
Systems & Improvement
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Identify opportunities to improve program administration and systems.
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Help develop efficient processes and templates.
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Ensure information is stored consistently and can be easily accessed by the relevant team members.
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Support the development of systems that will allow the program to grow without creating unnecessary administrative workload.
Person Specification
Essential
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Highly organised and methodical.
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Excellent attention to detail.
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Strong written and verbal communication skills.
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Confident using Microsoft Office/Google Workspace.
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Comfortable working with spreadsheets and databases.
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Able to manage competing priorities and deadlines.
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Reliable and able to work independently.
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Proactive approach to identifying and solving administrative problems.
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Able to handle information appropriately and maintain confidentiality.
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Good interpersonal skills and a willingness to work as part of a small team.
Desirable
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Previous experience in an administrative role.
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Experience working within a charity or not-for-profit organisation.
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Experience using CRM systems.
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Experience with fundraising administration.
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Experience coordinating events or programs.
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Experience working with spreadsheets, databases or reporting systems.
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Interest in fitness, sport or community-based programmes.
What we are looking for
We are looking for someone who is organised, reliable and proactive, with a real eye for detail.
You will be someone who enjoys making sure that information is correct, deadlines are met and the people around you have what they need to do their jobs effectively.
You will also be comfortable working in a small charity where everyone plays an important role and where you may be asked to turn your hand to different tasks.
Most importantly, you will understand that good administration is not simply paperwork — it is what allows a growing programme to operate effectively and demonstrate its impact.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Therapeutic Service Manager
Responsible for: None
Purpose of the role:
To be a proactive and experienced administrator to:
- Ensure the smooth day-to-day running of a busy and growing Therapeutic Service through excellent administration.
- Work closely with and support the Therapeutic Service team to ensure effective administration and organisation of the service.
Main duties:
- Work with the Therapeutic Service Manager in:
- Administration: welcome clients to the premises; handle client queries over email/telephone and ensure messages are dealt with efficiently and in a timely manner.
- Develop, reviewand maintaineffectiveinformationadministrativesystems within the counselling service including the office calendar, attendance records, and client waiting list.
- Liaise with the volunteer counselling staff in organising the counselling assessment interviews, maintaining the waiting list, organising counselling appointments by letter and telephone.
- Administer the progress of new referrals and assessments and report any changes in schedules.
- Administer returned registration questionnaires.
- Send out information packs, referencing the clients, dating and organising the questionnaire.
- Action new client allocations in a timely manner.
- Ensure messages from client to counsellors are delivered efficiently.
- Take cash or card payments from clients and issuing receipts.
- Support volunteer counsellors and other staff in daily administrative duties.
- Work closely with the other Therapeutic Service Administrators for the smooth transition and transfer between day and evening services.
- Work together with the other Therapeutic Service Administrators to ensure the counselling rooms are kept in good order for clinical practice in line with Health and Safety guidelines and Clinical Governance measures.
- Keep a record and update counselling personnel information.
- Send service updates and distribute leaflets every quarter to key stakeholders.
Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We encourage applications from those with Lived Experience.
Registered Charity
51 - 100
Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reconciliation Administrator - Property Services
Hybrid – London and homeworking
£35,202 - £39,333 pa
Are you an organised, solution-focused administrator with experience in financial reconciliation?
We are looking for someone to join the St Mungo’s Property Services Team as a Reconciliation Administrator for a12 month fixed term contract, or secondment for internal candidates.
In the role of Administrator you’ll work as part of a busy team, leading on payment reconciliation, Schedule of Rates (SOR) validation and general repairs and maintenance administration support.
Key responsibilities include:
- Processing property services related invoices and payments.
- Ensuring accurate contractor reconciliation against works completed, and resolving discrepancies.
- Using relevant IT systems and processes including our Asset Management System.
- Maintaining accurate repairs and financial data, producing reports, and identifying trends, risks, and areas for improvement.
- Providing effective administrative support and compliance, while providing high quality customer service, through shared inboxes and phonelines.
You will join the team during a period of positive change, as we introduce new systems and processes to enhance our service. In this role you will be part of a team delivering a quality service that makes a real difference to our residents across multiple accommodation services.
Where you’ll be working
You will be required to work flexibly for at least 2 days per week from our Central Office in Farringdon, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
What we’re looking for
If you can demonstrate the following experience and skills, we'd encourage you to apply:
- Experience in financial reconciliation, invoice processing or payment control.
- Working knowledge of Schedule of Rates (SOR) and repairs processes.
- Experience using housing or repairs management systems.
- Strong organisational skills with the ability to manage competing priorities.
- Confident using Microsoft Office and other IT systems to complete administrative tasks.
- Ability to build positive working relationships with colleagues and external partners.
- A customer-focused approach to problem-solving and task prioritisation.
Experience in a housing, homelessness or charity setting is beneficial but not essential. Knowledge of housing options, including semi-independent and supported accommodation, would be an advantage.
We're looking for someone who takes ownership, works collaboratively and cares about making a positive difference to the people we support.
Closing date: 10:00 am on 22 September 2026
Interview and assessments will take place in October 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
