Service administrator jobs in hoxton, greater london

We’re looking for a highly organised administrator to support our global and membership activity. With responsibility for organising events, meetings and supporting senior staff, you’ll have initiative, great attention to detail and the ability to juggle a varied workload, often to tight deadlines.

As the Global Administrator, you’ll play a key role in delivering our international strategy, supporting global engagement, and helping our growing global membership community thrive. You’ll work with colleagues across the College and external partners worldwide to ensure smooth delivery of our global events, travel, and partner liaison activities.

What you’ll do

• Lead the organisation and coordination of the RCR’s global events and activities.
• Arrange travel, accommodation and logistics for senior staff and elected Officers.
• Prepare briefings, itineraries and event materials for global meetings and conferences.
• Act as a liaison point for international partners, maintaining positive and professional relationships.
• Coordinate meetings, networking events and follow-up actions with global stakeholders.
• Support the wider Membership Team on recruitment and retention initiatives.
• Maintain accurate records, databases and website information.

What you’ll need

• Excellent organisational skills with the ability to prioritise, multitask and meet deadlines.
• Strong written and verbal communication skills, with excellent attention to detail.
• Confidence liaising with a range of internal and external stakeholders.
• Calm, adaptable and proactive approach to problem-solving.
• Willingness to travel overseas occasionally as part of global event support.
• Experience of successful working within a team and the provision of a professional, friendly, and reactive service to colleagues is helpful, but not essential if you meet other requirements.

Protect is looking for a legally trained and excellent manager to oversee the work of our advice team.  Our team of 8-10 advisers deals with over 3,000 new cases every year, offering telephone advice on legal rights and how people can raise or escalate whistleblowing concerns safely and effectively.  Protect is the leading UK authority in whistleblowing, having over 30 years of expertise advising whistleblowers and providing best practice guidance to employers.  We want people to speak up when they witness wrongdoing or risks at work, and our advice on how to whistleblow effectively can stop harm.  
 
You will lead and manage a team of advisers, ensuring that Protect provides expert, accessible and timely support to whistleblowers at a time of increasing demand for free advice.  You will oversee the recruitment and training of the team, developing resilient and expert advisers while protecting their wellbeing.   You will be proficient in case management systems, have excellent organisational skills, and play a strategic role in developing the service, including by providing case analysis and data for our training and policy functions and advocacy on behalf of our callers. 

If you’re interested in helping people speak up in the public interest, we want to hear from you.

About us
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.

We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training & progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.

The ideal candidate

To be considered for this role, you should be able to:

• Navigating the London Borough of Tower Hamlets, working with people who have a higher complexity in substance use and need additional support from multiple services.
• To work in a trauma informed and person centred way, empowering the client to make informed choices around their care and support
• Conducting street outreach with partner agencies to identify and locate people on your caseloads, who are sleeping rough.
• Managing a caseload of clients
• Attending partner agency meetings relating to rough sleeping & hotspots in the borough.
• Providing targeted harm reduction advice and information to individuals around the risks associated with drug or alcohol use and supporting people to improve their health and wellbeing.
• Signposting individuals to other support services inclusive of substance use, based on individual need.
• Removing the stigma of homelessness and for those who use substances and/or alcohol
• Breaking the barriers of which people experiencing homelessness face, when trying to access needed services

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice 

To apply:  Please upload your CV with a covering letter detailing how you meet the job specification by 11 December 2025 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

The Battersea Infrastructure Services Team is looking for someone to join them as a Infrastructure Services Administrator, to provide effective, efficient and customer-focused administrative support for the team.

Within this role, you will be pivotal in keeping Battersea's centres running, as the first point of contact for customers, covering the helpdesk and office duties, administering the stock system, ordering supplies and managing POs, and carrying out general health and safety administrative tasks.

We are looking for someone who has experience of working collaboratively with colleagues from different teams, has strong organisational skills and experience of delivering high quality administrative work and customer service.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees (pro-rated for part-time employees).
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Working with our animals:
Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

If you are successful to the interview stage of the recruitment process, we ask that you follow the below guidelines on the use of AI at interview stages:

Acceptable use:

• Researching sector trends, company information, or general interview tips.
• Practicing interview questions with AI tools to improve communication skills.
• Using AI to support with structuring your responses.

Please do not:

• Submit AI-generated responses as your own during the interview.
• Use AI to impersonate or misrepresent your experience or skills.
• Use AI tools during real-time interviews.

Closing date: 13th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): To be confirmed

For full details on the role, please download the recruitment pack.

We're offering an exciting opportunity for a proactive and experienced Administrator to join our Children's Services team on a 12-month maternity cover contract. This role is ideal for someone who thrives in a dynamic environment, is highly organised, and communicates confidently with a range of stakeholders.

If you enjoy working both independently and collaboratively and are passionate about supporting services that make a difference in children's lives, we'd love to hear from you.

This is a hybrid role, but candidates must be based in Essex, as regular on-site meetings within the Essex remit are required. A full UK driving licence, access to a car, and business-use insurance are essential.

You'll be part of the Essex Child and Family Wellbeing Services (ECFWS) – a partnership between Barnardo's and HCRG, delivering integrated early intervention services for children and families aged 0–19 (up to 25 with SEND).

Some of the Key Responsibilities:

• Coordinate service and subcontractor meetings, including scheduling, preparing agendas, distributing papers, and taking accurate minutes with clear actions (in-person or via Teams).
• Manage and arrange mandatory training for Barnardo's colleagues, ensuring compliance and providing regular updates to service leads.
• Liaise across teams to support quality and competency compliance.
• Lead internal communications within the service.
• Update FEEE2 eligibility and assign caseloads using monthly ECC reports on Systm1.
• Produce regular FEEE2 reports from service user records and ECC data.
• Maintain service assets and resources, including IT equipment, staff contact lists, and training documentation.

What We're Looking For:

• Proven administrative experience, ideally within the charity or healthcare sector.
• Strong organisational and time management skills, with attention to detail and accuracy.
• Experience supporting meetings and taking comprehensive minutes.
• Skilled in managing shared mailboxes and providing general administrative support.
• Ability to work independently and meet deadlines with minimal supervision.
• A proactive and collaborative team player.
• Proficiency in Microsoft Office (Teams, Outlook, Word, Excel, PowerPoint).
• Excellent written and verbal communication skills.

Before applying, please refer to the Job Description and Additional Information Sheet to support your application.

If this sounds like the right fit for you, we'd love to hear from you!

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Working Well Trust is a mental health and employment charity in London.  All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. This role will be working across two teams who work with clients who have mental health support needs, wanting to gain paid employment.

We are recruiting an Administrator for a new primary care Individual Placement and Support (IPS) employment service in the London Borough of Enfield. 

The Administrator will play a key role in the teams, supporting the team of employment workers as well as working alongside the Team Leads to ensure that records are kept up to date and data is easily accessible for reporting.

Experience of working in an employment team is not essential but you must be highly organised, have a problem-solving attitude and be willing to work with the other teams’ Administrators to develop joint systems and processes.

Good organisation skills are essential for this role, in addition to at least intermediate level knowledge and skills of office software including Outlook, Excel, Word and Power Bi. The successful candidate will need be able to communicate with a wide range of people.

Please click apply to send your CV after answering the screening questions. 

Candidates need to clearly outline how they meet the person specification points in their personal statement.

Employee benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE). 

Working Well Trust is an equal opportunities and Confident about Disabilities.

Closing date: Monday 17 November at 9am

Telephone interviews: These will be scheduled in as applicants come through so please apply early, if we get enough applicants we may close the advert early

Final Stage interviews: TBC

Are you ready to make a difference in supporting veterans and their families through efficient tribunal administration?

We are seeking a 12 months fixed term Casework Services Coordinator to ensure the efficient management of high-level tribunal administration and sensitive legal documents for beneficiaries of the War Pension & Armed Forces Compensation Scheme.

You will provide clear guidance, update beneficiaries on available support, and manage expectations with empathy, delivering an exceptional customer experience while upholding RBL’s commitment to the Armed Forces Community.

Your responsibilities will include ensuring legal documents are securely managed, tracked, and handled with precision. You will act as a key contact for Veterans UK, proactively engaging with beneficiaries, managing enquiries, and setting service expectations. Regularly liaising with beneficiaries, you will introduce them to the War Pension & Armed Forces Compensation Service adviser or partner organisation supporting their tribunal. Additionally, you will identify further RBL services that may assist beneficiaries and make referrals where needed.

This is a full-time role, offering 35 hours per week (Monday to Friday), with the flexibility to work from home three days a week and two days from the office.

What we are looking for:

We are looking for significant experience in delivering administrative support, with a proven ability to manage multiple systems across different platforms. As a strong administrator with a keen eye for detail, you will take initiative and work independently to ensure smooth operations and maintain the highest standards of service.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

JFF Administrator/Executive Assistant

 

Job Title: Administrator/Executive Assistant

Responsible to: Director of Programmes and Innovation

Contract: 3 month Fixed Term contract, possibility of extension

Hours: 4-5 days/28-35 hours per week

Location: Hybrid/Home based, in the London area with regular travel in the Greater London area (approx. twice weekly) and occasional National travel

Salary: £30,000 FTE (£24,000 pro rata)

Leave: 22 days + bank holidays, pro rata.

 

 The Role:

To provide high-quality administrative, coordination, and communication support across the charity. This role ensures smooth day-to-day operations, supports the Director and fundraising team, and contributes to the effective delivery of projects, workshops, and events. The postholder will play a key role in strengthening systems, improving efficiency, and supporting the charity’s mission to build children’s financial confidence.

Main Duties

Executive and Administrative Support

· Manage the Director’s diary, meetings, and correspondence.

· Prepare and format documents, reports, and presentations.

· Coordinate travel, logistics, and meeting arrangements.

· Maintain accurate and well-organised filing systems.

· Support refinement of administrative processes to improve efficiency.

Governance and Board Support

· Collate and coordinate board papers and meeting packs.

· Prepare and circulate trustee newsletters and updates.

· Maintain trustee and senior stakeholder contact lists.

Fundraising and Data Administration

· Process and acknowledge donations, ensuring accurate records on the CRM.

· Support fundraising communications and donor stewardship.

· Assist with fundraising research and preparation of proposals or reports.

· Provide administrative support for fundraising campaigns and events.

Workshops and School Liaison

· Liaise with schools to coordinate logistics and materials for workshops.

· Prepare and send workshop resources and packs.

· Support event delivery, including assisting on the day

Events and Community Engagement

• Coordinate logistics for internal and external events, including venue booking, catering, and invitations.
• Help at events to ensure smooth delivery and a positive experience for participants.
• Liaise with suppliers and partners as needed.

Communications and Design

• Format and design materials in PowerPoint and Canva.
• Support production of newsletters, social media content, and reports.
• Maintain brand consistency across all outputs.

Systems and Office Support

• Maintain shared calendars, contact lists, and databases.
• Handle general office administration and supplier coordination.
• Identify ways to improve systems and working practices.

Closing date: 5pm Wednesday 26 November. Interviews will take place online throughout the shortlisting process.

Please note we will only consider applications that include a CV and covering letter.

People Services Officer

Responsible to: People Services Manager
Location: Home-based, occasional travel may be required.
Grade & Salary: Grade C, £28,148 - £32,519 per annum, depending upon experience, plus 8% employer pension contribution
Duration: Permanent established role
Hours: Full time (37 hours per week)

Job Purpose:

The postholder administers all day-to-day activities within People Services and is responsible for the accurate, timely administration of all people-related data throughout the employee lifecycle from recruitment to retirement. Committed to business process improvement, the post-holder operates within strict confidentiality and compliance boundaries. The People Services Officer role models organisational values and behaviours, providing technical advice to colleagues when required and supporting the People Services Manager across all areas of the team’s work.

Main responsibilities:

• People administration and record keeping
• Always ensure fully compliant employee records, updating as required.
• Process all monthly changes (starters, leavers, contractual changes) accurately and meeting payroll deadlines.
• Bring a focus to gathering diversity data, so that insight and appropriate action and support is possible.
• Maintain and explain annual leave, providing reports as necessary for line managers.
• Ensure that employee files are updated with all relevant correspondence and maintained in line with GDPR, with archiving and data erasure in line with BC’s policy.
• Support the CEO Office and People Services Manager with the annual pay review administration.
• Continuously improve data management processes to enable clear and accurate reporting.
• Support Finance and Payroll with audit requests, meeting reporting deadlines.

Recruitment and selection, onboarding, and induction

• Manage the sourcing and advertising of new roles, once approved for recruitment.
• Support the procurement and management of external recruitment partners and internal assessment panels
• Liaise between candidates and hiring managers, setting up panels and ensuring selection process is effective and candidate friendly.
• Ensure that any reasonable adjustments requested during recruitment are implemented appropriately.
• Support hiring managers with induction and onboarding.
• Support BC induction programmes, providing information and presenting on People Services topics.
• Support on VISA and immigration and DBS checking as required.
• Run the Buddy Scheme for BC.

HR Information and Data Management and Reporting

• Maintain accurate employee data within the HRIS (Breathe), record and update.
• Provide regular standard reporting on key performance metrics for the organisation. (e.g. staff turnover, sickness absence, PDR completion rates, FTE, and headcount.)
• Provide people data for funding bids as required.
• Liaise with the HRIS provider for all system upgrades and maintenance, scheduling and testing new releases appropriately.
• Participate in HRIS provider network discussions to ensure that BC is maximising understanding of the system and services provided.

Learning and development

• Support all aspects of learning and development within the organisation, including diary management, registration, and monitoring.
• Review and improve content for People Services training materials.
• Maintain and report on records relating to compliance / mandatory training.
• Deliver introductory training in areas of expertise, for example recruitment, sickness absence management and contract changes.
• Act as first point of contact for external training partners and e-learning provider, directing and escalating queries as needed.

• Employee relations, engagement, and wellbeing.
  
• Update and format organisational policies under the guidance of the People Services Manager.
• Support with the implementation of the annual staff survey.
• Update and maintain the People Services SharePoint site, bringing accuracy and clarity to the content.
• Support on the administration of benefits schemes (e.g. cycle to work scheme).
• Support on people-related events, such as EDI celebrations and recognition awards (as relevant), ensuring inclusivity and efficient organisation.
• Know when to escalate confidential situations to protect individuals and BC.
• Source and support wellbeing activity that meets BC’s and individuals’ needs, including the Employee Assistance Programme.
• Commission Occupational Health reports as required.
• Provide first-line advice to managers on day-to-day people queries, such as sickness absence.

Project work

Undertake projects for People Services that enable continuous improvement of the services and function and self-development in the role.
Contribute to organisation-wide projects from time to time, bringing People expertise to the project team.

General:

• Promote BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role and leading by example.
• Undertake all duties in compliance with BC policies, processes and code of conduct, role modelling inclusive behaviour to enable a diverse workforce.
• Be cost conscious and respectful of funders’ money. Make good financial decisions to minimise cost and maximise impact by the charity.
• Commit to personal and professional development and learning through the Performance and Development Review process and one-to-one meetings with your line manager.
• Exhibit empathy with the mission and vision of BC, being a good external ambassador for the organisation.

Candidates must have the right to work and be resident in the UK.
We reserve the right to close the vacancy early before the advertised closing date and time.
Closing date: Monday, 1 December 2025 at 23:59.
Interviews will be held on either Tuesday 16th or Wednesday 17th December 2025.

As our People Services Officer, you’ll help make Butterfly Conservation a great place to work by delivering efficient, friendly, and accurate People Services support across every stage of the employee journey. From recruitment and onboarding to data management and wellbeing initiatives, you’ll play a vital role in supporting our people so they can focus on saving butterflies, moths, and the natural environment.

We’re looking for an experienced, super organised, enthusiastic, process-driven, and compassionate team player who enjoys helping others and improving how things work. You’ll bring strong attention to detail, great communication skills, and a passion for supporting people and our conservation mission.

REF-225 092

About This Job

This is an exciting role in Army Cadet Headquarters which provides administrative support to the functional delivery areas of the syllabus. We are looking for a person to bring their skills, enthusiasm, and personal credibility to the team and support administration across both our volunteer staff and employed workforce.

This post is primarily to support DofE and First Aid but may, where required, be surged to cover short term administrative responsibilities for other activity areas.

This position is a permanent full-time post (40 hours per week) which will be home-based. However, regular travel across the UK attend events and meetings will be required.

Essential Skills

§  Experienced and skilled administrator and planner, who can work under own initiative in both office and remote environments.

§  Demonstrable success in establishing effective working relationship across a range of organisations at all levels.

§  Excellent written and verbal communication skills.

§  IT literate; experienced user of Microsoft office with experience in using document management systems, such as SharePoint.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

 

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 30th November 2025. Please note, AI should not be used to produce either the covering letter or CV.

Interviews will be held week commencing Monday 15th December, via Microsoft Teams.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

The Central Office Administrator plays a vital role in ensuring the smooth operation of the central office facility, including day-to-day oversight of organisation-wide services provided by SCT’s external IT support provider. 

The postholder will champion health and safety processes across the organisation through the use of an online portal. They will also provide key support in the coordination and delivery of organisational training. 

In addition, the role includes assisting in the delivery of a generalist HR service, working alongside the HR Officer and external HR advisors. 

Are you a skilled administrator who loves dogs?
We’re looking for a Gift Processing Administrator, to play a key role in the smooth processing of all donations received at our London office.

What does this role do?
As Gift Processing Administrator, you’ll:

• process all incoming donations, from uploading data to the supporter database and sending thank you letters, to assisting charity shops with the administration of Gift Aid,
• work closely with Gift Processing Officers on more complex work, such as problem payments or refunds,
• accurately capture supporter consent preferences, ensuring data is entered correctly and in line with regulatory requirements,
• support the Supporter Stewardship team with emails during busy periods.

This role is being offered as a fixed term, family cover contract until December 2026. Interviews for this role are provisionally scheduled for Friday 21st November 2025, and will take place on Teams.

Could this be you?
To be successful in this role, you’ll need some administrative experience, with excellent IT skills and the ability to prioritise your workload and follow procedures effectively. Strong attention to detail is essential for this role, as accuracy and data integrity is critical. While not essential, previous experience of working with a CRM database (such as Salesforce) would be helpful.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

We are seeking a proactive and highly organised Administration Assistant to support the Bishop of Willesden and the wider Parish Area Support team on a part-time basis, 17.5 hours per week. This role is vital in ensuring smooth day-to-day operations, managing communications, maintaining records, and supporting safeguarding processes

Key Responsibilities

• Manage the Bishop's diary, inbox, and communications
• Draft and manage correspondence, including sensitive communications, maintaining confidentiality
• Coordinate travel and meetings, including agendas and minutes
• Compile newsletters and general communications
• Support clergy permissions and historical record-keeping
• Welcome visitors professionally
• Organise events, liaising with external providers
• Monitor visa status and safeguarding compliance
• Manage clergy files in line with GDPR
• Respond appropriately to pastoral and safeguarding concerns
• Undertake additional tasks as required to support the Bishop and team

We are looking for someone who is:

• Administratively efficient, detail-oriented, and proactive
• Emotionally intelligent, discreet, and confident in handling sensitive matters
• A strong communicator with excellent interpersonal skills
• Experienced in managing varied workloads and working independently
• Sympathetic to the mission and values of the Church of England

Essential Skills & Experience:

• Previous administrative experience
• Proficient in Microsoft Office (Word, Outlook); willing to learn Excel and other tools.
• ability to work effectively under pressure and to deadlines
• Strong literacy and numeracy skills

Please refer to the Job Description for more information about the role and person specification.

Your Salary

A salary of £13,513.50 (FTE £27,027) per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

Your Benefits

• 25 days annual leave plus eight bank holidays.
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave.
• Access to Occupational Health, and an Employee Assistance Programme.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Apply for eligibility for an Eyecare voucher.

Interview Information:
Friday 12th December 2025
Venue: London Diocesan House, 36 Causton Street, London SW1P 4AU
Time of interview: From 9 am

Please note: You must have the right to work in the UK to be considered for the role.

About Us

Literacy Pirates’ vision is for every child to have the literacy skills, confidence and perseverance to succeed at school and beyond. We provide free, after-school literacy support to children who are falling behind in class and who have fewer opportunities for additional support due to their personal circumstances than others. Founded in East London, Literacy Pirates’ programme now runs online and serves children anywhere in the United Kingdom.
 
Literacy Pirates is on an exciting journey of growth, rolling out our innovative learning programme to reach more children than ever before. An ambitious, fast-growing charity we have set ourselves a goal of reaching 3,000 children a year nationally, by 2030 compared with 650 this year. Our work is centered around creating a positive impact, and we thrive on collaboration and innovation. We need an organised and proactive Office Administrator to ensure the smooth running of our headquarters. This role is essential in keeping our team supported, our systems efficient, and our space safe and welcoming. If you’re someone who enjoys problem-solving, keeping things in order, and working in a dynamic environment, we’d love to hear from you! 

What we're looking for 

In this hands-on role, the Office Administrator will oversee office management, facility operations, and some management of our hardware and software, while also leading projects and ensuring compliance with health and safety regulations. 

We're looking for someone who is:

• Quick to learn and adapt – you pick up new systems and processes with ease. 

• Calm and solutions-focused when things get busy – you enjoy finding practical ways through challenges. 

• Able to prioritise effectively and keep things running smoothly even when juggling competing tasks. 

• Highly organised with the ability to manage multiple projects. 

• Confident with technology and curious about how digital tools can make work easier or smarter. 

• Comfortable working in a busy office environment. 

• Excellent problem solving skills and ability to learn new things. 

• Strong team player who enjoys working with different people in a supportive role. 

• Commitment to our mission and the children we work with. 

• Experience in office administration or similar roles (desirable). 
• Knowledge of health and safety procedures and GDPR compliance (desirable). 

If that sounds like you then we’d love to hear from you! 

Role Description

Office Administration: 

• Work with the SLT to implement and maintain core policies and procedures. 

• Ensure compliance with health and safety regulations, including risk assessments, audits, certifications, and training (fire drills, first aid, evacuation procedures). 

• Liaise with tenants and landlords to uphold appropriate processes and procedures. 

• Manage data processing, GDPR compliance, and act as the organisation’s Data Protection Officer. 

• Oversee office supplies and supplier management, ensuring best value in all contracts and services. 

• Handle incoming enquiries via phone and email. 

Facility Management: 

• Conduct regular building checks (fire alarm tests, PAT testing, etc.) to maintain a clean and safe workspace. 

• Supervise contractors, including cleaners. 

• Address facility issues and manage repairs with tenants and landlords. 

• Process invoices and provide basic bookkeeping support. 

• Monitor costs and undertake quote comparison processes for financial efficiency. 

Systems Administration: 

• Act as the first point of contact for IT issues, updates, and maintenance. 

• Resolve IT problems or coordinate with our Tech and Systems manager and external IT support providers. 

• Manage IT procurement, ensuring appropriate equipment is in place and maintaining an accurate record of IT assets. 

• Ensure all network updates, licences, and software are current and tendered every three years. 

Project Management: 

• Oversee the design, renovation, and logistics of the Hackney building as needed. 

• Lead and support digital, agile, and administrative projects, ensuring timely and budget-conscious delivery. 

• Assist in recruiting new team members. 

• Manage marketing and bookings for our fantastical space hire. 

Governance: 

• Support the Chief Executive and SLT as needed. 

• Maintain accurate governance and compliance records.