Service User Engagement Manager – closing date Monday 17th May

Salary: £19,642 (£27,500 FTE) + 6% pension contribution.

Hours: 25 per week

This exciting new role involves maximising engagement with people who have been affected by or experienced domestic abuse in Knowsley. The Service User Engagement manager ensures that the next phase of our work is shaped by and co-produced with people who have been affected by domestic abuse - experts by experience.

This role requires someone who has a background in working with people who have experienced domestic abuse and building strong, equitable working relationships with these victims/ survivors.

Please note that successful applicants will be required to complete an Enhanced Disclosure and Barring Service application (a conviction will not necessarily be a bar to obtaining a position)

Female applicants only (*Exempt under the Equality Act 20, Schedule 9, part 1.)

Please see the attachments for the job description and application pack.

How to apply

Please submit your CV and up to 300 words (per question) on each of the following questions:

• Why do you want to work for The First Step?
• What is your experience working with people who have been affected by domestic abuse (or other vulnerable groups)?
• What do you think is most important when supporting people who have experienced domestic abuse?

In addition please tell is on up to 2 sides of text on how you meet the person specification on the job description that you will find in the attachments.

We are assessing applications as they come in so please apply as soon as you are ready.

Do you have a passion for our natural environment and its ability to improve our health and wellbeing? Would you relish the opportunity to share this passion with others? If your answer is yes, this could be the role for you!

Here at the Mersey Forest, we see the natural environment – our parks, woodlands, and other green spaces – as a health asset; places that can contribute to the prevention and management of physical and mental health conditions.

The Natural Health Service Coordinator will have a passion for community engagement, working enthusiastically with our partners and stakeholders to deliver a wide range of community activities including Health Walks, Horticultural Therapy and Forest Schools.

Working alongside the Programmes Manager, the role is responsible for the day to day delivery of the Natural Health Service activity programme and to ensure successful project outputs and outcomes.

This role will suit an approachable and friendly individual who has the natural ability to showcase the benefits of the Service to encourage participation from others. You will have a keen interest in health improvement activities that use the natural environment and experience working with volunteers.

You will enthuse and inspire others, forming relationships with ease and use those skills to broaden the Service’s reach amongst the community, including areas of deprivation. As you become more familiar with the Service, you will seek to add value by identifying opportunities for development.

In addition to your invaluable interpersonal skills, you will be an excellent organiser and methodical in your approach to administration, record keeping and reporting. Contract or project management experience is important along with budgeting and financial control.

The ideal candidate will believe in our values and have a genuine desire to inspire communities to become healthier. Evening and weekend work is a requirement of this role and travelling for work purposes is essential.

Should you be interested in this role we would love to hear from you so we can provide you with an application form and job description.  

The closing date for applications is the 4th June and virtual interviews will be held on the 10th June 2021.

Wirral Mencap is a local independent charity that promotes equality for people with a learning disability - helping them to discover new opportunities, make new friends and feel valued and safe in their community. We deliver a range of projects and services that improve health and wellbeing, reduce isolation, support skills development and help families avoid crises.

We are seeking a highly skilled, motivated Caseworker to play an active role in achieving the aims of the Wirral Mencap Information and Advocacy Service by providing information, advice and advocacy support to people with a learning disability and/ or their parents and informal carers.

You will be responsible for your own diverse caseload as well as working proactively with the team to create and deliver events and workshops that support and empower people with a learning disability and their families. This is an exciting new role for a confident individual who is passionate about supporting people to access their rights and achieve their goals.

Wirral Mencap can offer a friendly and collaborative work environment, with the opportunity to have a tangible and positive impact on the lives of people with a learning disability in Wirral.

If you think you have the qualities and skills needed for this post, then we would love to hear from you.

Refuge is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, modern slavery and human trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 6,000 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services, culturally-specific services and the Freephone 24 Hour National Domestic Abuse Helpline. We advise Government and lobby hard to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, manage a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.

Refuge, an award winning national charity, is recruiting a Young People’s Advocate to provide a high quality personal welfare support service to young people aged 12-17 who have been affected by domestic abuse or teenage relationship abuse.

You will support young people from the point of crisis to help ensure their safety, reduce risk, enable them to access community support services and achieve their life goals. You will provide presentations and advocate on behalf of young people to partner agencies, including schools in Redbridge to recognise and respond appropriately and safely to young people affected by domestic abuse and other forms of violence and abuse.

Methodical and well-organised, you will have significant proven experience of providing direct emotional, practical and welfare support, ideally within a relevant field such as a refuge, children’s advice centre or residential setting. You will be experienced in identifying and responding to the risks to and needs of survivors of domestic violence. With an up-to-date knowledge of relevant civil and criminal legislation, you will have a demonstrable ability to use Microsoft Office and the ability to build and develop supportive relationships with young people affected by domestic violence.

You will be experienced in advocating in a multi-agency setting to secure positive life outcomes for your clients and to making the service a success.  A Safe Lives qualification is desirable.

You will be self-sufficient, assertive and possess excellent communication and interpersonal skills combined with empathy and sensitivity to build and develop supportive relationships with young people. You will maintain professional boundaries and adhere fully to Refuge’s safeguarding policies and procedures.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Competitive salary offering annual progression within points of the salary grade, 28 days annual leave increasing to 30 days, pension scheme with People’s pension that includes a 6% Employer contribution, comprehensive EAP.

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Regulated Qualifications Framework (RQF) accredited qualification for our profession. 

Please visit Refuge’s website for further details and other opportunities.

Closing Date: 06/06/2021

This is a fixed term role for 12 months and full time role with 37.5 hours per week.

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community.  This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

No agencies please - as a charity we work hard to keep our costs down.0402

We are looking for a Support Worker to join our fantastic Social Prescribing team to undertake this new role that will ensure the smooth functioning of the team.

The role

Social Prescribing empowers people to take control of their health and wellbeing, focusing on ‘what matters to me’. Working closely with the Social Prescribing Link Workers, this role will support the smooth functioning of the team, providing valuable administrative assistance as well as providing triage and evaluation support.

The Candidate

We are looking for enthusiastic and motivated individuals to join the existing team. The successful candidate will be able to demonstrate the ability to be organised, efficient and accurate. You will be a strong team player and have good interpersonal skills.

For an application pack please visit our website via the Apply button.

Closing date: Tuesday 1st June 12noon
Interviews: via virtual conferencing w/c 7th June

We are seeking a values drivien, enthusiastic individual to supoprt our Policy, Programme and Partnership leads with our grant making, monitoring and evaluation processes. Working with our communities to ensure we are targeting our grants programmes at areas of most need.

JOB DESCRIPTION

MAIN PURPOSE

To support the Policy, Partnership and Programmes Lead(s) in the provision of LCVS grant making, monitoring and evaluation processes.

To provide administrative support the Policy, Partnership and Programme Lead(s) in their support and advocacy of the VCFS sector in Liverpool.

MAIN RESPONSIBILITIES

• To be a key point of contact for grants queries, reviewing applications and assessing grant applications and ongoing relational grant management.
• To prepare papers for grant reviews by the Funding Award Panels, summarising grant applications for grant meeting consideration.
• To enhance LCVS offer to VCFS organisations through the development and delivery of support and input into future grant strategies and programmes.
• To timetable and monitor, using Benefactor, evaluation reports from grant recipients and to identify any trends or emerging issues. 
• To provide administrative support to specific charities and associations.
• To work with VCO’s in Liverpool to research and present evidence on current provision and levels of need
• Taking learning from working with the VCOs, to input into the design, promotion and delivery of any grants programmes delivered by LCVS to meet the needs of VCOs
• To undertake specific research and development projects as required
• To direct VCOs to additional areas of support from within LCVS and other sources
• To support VCO’s to access relevant training and capacity building, and promote workforce development across the sector

General

To work as part of the team with other staff at Liverpool CVS.

To implement and follow Liverpool CVS policies and procedures.

To maintain accurate records in the various media specified for your areas of responsibility.

To provide cover during colleagues’ absence as required.

To undertake any training necessary and participate in the organisation’s supervision and appraisal system, and identify further training and personal development needs.

To represent Liverpool CVS and undertake other tasks in support of the organisation as required by your line manager.

The post holder is expected to be flexible in the performance of duties and to undertake any other duties identified as appropriate to the post.

Equal Opportunities

Liverpool CVS is committed to equal opportunities, anti-discrimination and anti-oppressive policy and practice. No one we have contact with may be discriminated against either directly or indirectly on the grounds of gender, race, nationality, religion, cultural group, marital status, sexual orientation, age, or impairment. The policies apply to job applicants, employees, volunteers and users of our services.

Social Prescribing Link Worker - 2 posts
1 full time @ 35 hours
1 part time @ 24.5 hours

We are looking for 2 Social Prescribing Link Workers to join our fantastic team working within Wallasey Wellbeing, Moreton and Meols and Healthier West Wirral Primary Care Networks.

The role

This role empowers people to take control of their health and wellbeing, focusing on ‘what matters to me’. Working closely with the wider clinical team, this role takes a holistic approach to an individual's health and wellbeing, giving time and connecting people to the assets available to them.

The Candidate

We are looking for enthusiastic and motivated individuals to join the existing team, extending the current personalised care to a wider patient population. The successful candidates will be able to demonstrate the ability to be a good listener, have time for people, be committed to supporting local communities to care for each other and reduce health inequalities.

You should have experience of working positively with people facing complex social and emotional challenges in either a paid or voluntary capacity; inspiring trust, building confidence and motivating. You will
have great interpersonal skills; be empathetic, resilient and be able to maintain effective working relationships with partners across the sectors.

For an application pack please visit our website via the apply button. 

Closing date: Tuesday 1st June 2021 12noon

(please note late submissions will not be considered)

Interviews: via virtual conferencing w/c Monday 7th June 2021

The role

FareShare believes that no good food should go to waste and is currently undertaking a three year expansion plan that will see us strive ever closer to that vision. As the Warehouse Manager of FareShare London you will be at the forefront of making this happen. You will ensure quality surplus food helps feed people in need, by leading, motivating and developing your team and the operation to ensure consistent delivery and performance within a dynamic environment.

We are looking for an experienced Warehouse Manager who wants to join FareShare at an exciting time of growth and evolution and who is looking for their next role helping to deliver real social impact on a daily basis.

A FareShare Regional Centre (RC) is unique: every day great quality surplus food arrives, some expected, some more of a surprise. The RC operates with a volunteer workforce team which, by its very nature, is diverse and with varying availability and skills. FareShare Merseyside currently operates in this environment, receiving an average of 60 tonnes of food per month which is dispatched through a variety of distribution channels to over 170 CFMs. Our plans are to more than double current operations over the next three years.

As the Warehouse Manager you will oversee and manage successfully day-to-day, as well as developing and implementing new operational practices, efficiencies and standards to achieve our growth plans. As the Head Office RC we are also aiming to develop FareShare Merseyside as a centre of excellence within the food redistribution industry and our extended FareShare Network.

Food Safety and Health & Safety are at our core. You will be fully responsible for compliance in these areas, ensuring the safe storage and transport of the food, plus the safety and well-being of all RC staff, volunteers and visitors.

Inherent within our mission is to ensure no good food goes to waste, so you will use your skills and expertise to minimise waste by working with our food partners and food sourcing team to ensure when food arrives and leaves the warehouse it is fit for consumption and timely.

Main areas of responsibility

Operations

• Accountable for the day-to-day performance of the warehouse
• Responsible for the development and management of resource plans to meet fluctuating food volumes, CFM demand, volunteer availability and growth plans
• Responsible for logistics planning to ensure safe, timely and cost effective distribution of food to meet CFM needs
• Analyse performance, food volumes, waste and volunteer requirements against KPIs and produce reports as required by the Merseyside Development Manager
• Manage and provide leadership and support to your staff team of Warehouse Coordinators and Drivers, as well as the volunteer workforce
• Ensure a smooth introduction and consistently high standard of service to all new and existing CFMs throughout their membership of FareShare
• Responsible for contributing to the continuous improvement of FareShare by identifying, recommending and implementing innovative operational efficiencies to working practices to achieve growth plans
• Manage and use the in-house stock management system, with responsibility for the training of warehouse staff and volunteers
• Make all efforts to minimise waste whilst achieving required targets for food volumes and CFMs served
• Maintain good relations and communications with food partners and CFMs. Liaising and assisting teams across FareShare with their queries and carrying out reasonable management requests to support other teams as required
• To carry out any other duties which may be reasonably requested

Standards

• Accountable for ensuring the FareShare warehouse and logistics operate within the guidelines of FareShare policies and procedures, the required legislation covering all aspects of Food Safety and Health & Safety and to ensure that all staff, volunteers, donors, recipients and visitors adhere to them as appropriate
• Ensure the highest standard of attainment is delivered in all external and internal audits. Plus fully participate in any other audit, as required by food partners or external parties
• Carry out and update risk assessments as defined by the FareShare operating manual, relevant legislation and ensure risk assessments for all new activity are in place
• Comply with monitoring and evaluation systems and report regularly to the Merseyside Development Manager or FSUK Operations team as required

People

• Manage the Warehouse Coordinators and Drivers to achieve a positive and motivational working environment, encouraging great team morale and cohesive teamwork at all times
• Provide leadership and support to your staff team of Warehouse Coordinators and Drivers
• Conduct regular performance reviews with your staff team of Warehouse Coordinators and Drivers and aid in their development to meet their individual and FareShare needs through leading, coaching, mentoring
• Work closely with the Volunteer Manager in FareShare Merseyside to support the recruitment, training and retention of volunteers

Person Specification

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Experience & Knowledge

Essential

• Significant warehouse experience with minimum 5 years managing and team leading
• Familiar with recruitment, training and performance management practices with evidence of demonstrating a flexible approach to team working
• Excellent communicator, able to deliver change and comfortable reporting to management
• Resilient and determined and able to demonstrate that you are capable of leading in challenging conditions and make decisions
• Considerable Health and Safety experience, completing risk assessments, maintaining standards and implementing improvements
• Highly numerate and literate, capable of analysing data and reports with excellent attention to detail
• Ability to work on own initiative, manage own workload and prioritise tasks to meet objectives
• Friendly and approachable team leader, able to build strong working relationships internally and externally
• Strong IT skills, especially with MS Excel and willing to learn our food management system
• Experienced driver, with full, clean driving licence
• Eligibility to work in UK

Desirable

• Experience working in regulated food environment
• Working with people who may have additional support needs
• Driving vans/medium sized vehicles

Competencies and behaviours

Essential

• An understanding of, and passion for, the mission and values of FareShare
• Personable with a good sense of humour and excellent communication skills
• Gravitas and confidence to direct staff and volunteers
• Calm under pressure
• Organised and able to deal with conflicting priorities and make “on the spot” decisions
• Approachable and sensitive attitude towards a diverse workforce of volunteers, comprising of students, retirees, working people, job seekers, serving prisoners, people with additional needs, corporate volunteers etc
• Commitment to FareShare’s Equality & Diversity ethos

Qualifications

If the jobholder does not hold these qualifications they must be willing to train to attain:

• Level 3 Food Safety Supervision
• HACCP Planning
• IOSHH Managing Safely
• Emergency First Aid at Work
• ITSSAR Fork lift truck licence
• SEMA Rack Safety Awareness 

Application Process

To register your interest in this role, please submit your CV and Cover Letter and Equal Opportunities form via our website by the 20th May 2021. Interview date to be confirmed. 

Age UK Wigan Borough is the largest charity for older people in Wigan Borough. We have worked throughout the past year to support older people through lockdown and provide a range of services to improve people's lives, including helping to claim for over £1,750,000 in benefits.

Do you have experience of managing a complex organisation and a well-developed understanding of the benefits system?

The post holder will manage our Information, Advice and Advocacy services, ensuring duplication is eliminated, efficiencies maximised and service users receive a joined-up response. He/she will provide leadership to the service and ensure that all elements operate within the parameters set out in contracts and funding agreements.

For further information and how to apply, please click the ‘apply’ button to be re-directed to our website.

Closing date: 12 noon on Wednesday 2nd June 2021

Interview date: Monday 7th June 2021

Our aim is to give everyone regardless of ability the chance to cycle, giving guidance and training to their support networks so that they too can be involved in delivery, and enjoy the benefits of cycling.

As the post holder, you will be responsible for the development of an effective inclusive cycling offer, working in close partnership with a broad range of partners and support networks, that becomes an asset for the communities of the Liverpool City Region.

You will be responsible for overseeing the current delivery of the inclusive cycling sessions, managing a growing network of partners and recruiting and retaining volunteers to support the project across the Liverpool City Region. You will be a highly motivated individual with experience of working across a broad section of partners. You will ideally have experience of managing community projects, working with disabled and inactive people. We require someone who is able to make a difference to people’s lives through inclusive cycling activities.

Children Today Charitable Trust, based in Chester, has a fantastic opportunity for a motivated and talented part-time Regional Fundraising Manager for the North West of England.

This is a great opportunity for a successful self-motivator to help us grow our fundraising from a strong platform built over the 25 years of our existence.

Children Today provides children living with disabilities and their families with adapted equipment that can be life-changing and help them to achieve their potential. In addition our family services guide families through what can be challenging pathways to funding.

You will be passionate about making the world a kinder place and be sincere in wanting to right what we perceive is wrong with a system that denies every child with a disability the opportunity of wellbeing with full participation in their community through education, work, sport and leisure.

Key responsibilities for this role will be to lead on income generation for Children Today, through community fundraising, corporate and regional grants and foundations, support legacies and individual giving campaigns.

Working four days a week, your role will include oversight of our volunteer run shop in Bolton and our outsourced telephone donor stewardship programme as well as drafting corporate funding applications where appropriate.

You will be a positive influencer and an engaging communicator with the skills required to build on our existing streams of income. You should be a good organiser, creative and innovative. You should be a strong administrator and have digital competency including being able to work with a donor database (Children Today uses Donorfy) to maintain and manage fundraising and donor records.

A close working relationship with our small dedicated team and in particular our Communications Manager to deliver successful fundraising campaigns together effectively will be essential.

Reporting to our Charity Director you will be expected to be challenging in setting financial forecasts produce regular reports on fundraising income in order to review and monitor. In this varied role you will have an opportunity to be part of a positive team seeking to build on historical success whilst valuing our culture of kindness and support.

Demonstrable success and knowledge of fundraising are essential for this role.

Flexibility will be required as will the need to travel to fulfil the duties of the role to build relationships with new and existing donors across the region. Whilst the role is field-based, it will also include some working at the head office in Chester.

Should you be interested in this role we would be delighted to hear from you via a CV and covering letter to be received by 11pm on 13th June 2021.

Interviews to take place on 30th June or 1st July 2021 with a view for the position to start in July/August 2021.

Money Advice Technical Supervisor x 2

Full Time (35 hours)
Salary: £28,672

GMMAP is looking to appoint two Money Advice Technical Supervisors to join the existing GMMAP Central Team

The successful candidates will be able to co-ordinate and manage the day-to-day operation of a Money Advice Team to deliver an accessible, client focused, money advice and casework, quality service via telephone, digital and face-to-face channels.

The successful candidate will also provide technical supervision and support, along with all quality assurance duties, in line with Money Advice and Pensions Service Quality Framework. The role will be flexible between Home and Office Based (at our District Office in Kirkby) but with travel across the partnership when required.

To be successful in this role, you will need to have a minimum of two years case work experience, have a good understanding of the Money and Pensions Service Quality Framework, be confident, motivated, and willing to try new things, have excellent interpersonal and communication skills with an ability to work under pressure to motivate a team to achieve targets and outcomes.

The posts are fixed term until 31st March 2022 and will be extended subject to continued Money and Pensions Service funding.

Closing Date: Wednesday 28th April 2021 with the closing date as Friday 30th April 2021
Interviews will take place via Microsoft Teams on: Tuesday 11th May 2021

We are not accepting CV’s and we have indicated on the advert now that the final day for requesting an application pack will be Wednesday 28th April 2021 with the closing date as Friday 28th April 2021.

HOPELINEUK Adviser – Warrington

(Maternity Cover – 15 month fixed term contract)

PAPYRUS Prevention of Young Suicide is the national charity for the prevention of young suicide, founded in 1997. We have grown very successfully since then and currently have bases in Warrington, Birmingham, London, Cardiff and Belfast.

We are looking to recruit a HOPELINEUK Adviser to provide individually tailored suicide prevention advice and guidance to young people and those who are concerned for them via our national multi-channel helpline HOPELINEUK and deliver suicide prevention training online and in community settings across the UK.

To be successful in this role you will have:

• a degree or professional qualification in Health, Nursing, Social Work, Community Work or a related discipline
• previous experience of working in an advisory capacity in suicide prevention or mental health
• a proven record of working directly with vulnerable young people
• experience of providing advice and guidance via multiple communication channels
• the ability to empathise, support and build rapport with suicidal people and those who care about them, remaining non-judgemental and adhering to remit of service boundaries

Salary: NJC Scale SCP 24-28 (£28,672- £32,234 per annum)

Hours: An average of 30 hours per week worked on a 7-day shift system including evening and weekends.

Please visit our website to review the full job description and person specification for the role. To apply for the position please complete the application form on our website detailing how you meet the criteria for the role. Please return your completed application to the HR department email address or to HR, PAPYRUS, Unit 1 Bankside, Warrington, WA1 1UP.

Closing date: 21st May 2021

PAPYRUS is committed to the principle of equal opportunity in employment and its employment policies for recruitment are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The group expects all staff and volunteers to fully support and promote these commitments.

Would you like to lead a team making a real difference to people's lives? A team that supports people to speak up and be heard? Do you have the passion and the patience to develop our advocacy service to realise the rights of vulnerable people in the most challenging of circumstances?

Working across a range of advocacy including mental health, mental capacity, care and other fields, you will be responsible for co-ordinating and managing a group of advocates working in a variety of settings. Reporting to the area Operations Manager, you will support the team and its individual members in developing good practice, safeguarding of clients and quality assuring our work. You will guide, coach and train the team to achieve the excellent performance and support our clients need and deserve and work with others across the organisation to develop your own and others' knowledge, understanding and practice.

You should have a background as a qualified advocacy practitioner, the skills to motivate staff and the drive to ensure delivery of an outstanding service. Focus and flexibility are important as is a commitment to the values of VoiceAbility.

Position: Team Leader 

Location: Home-based, you will be able to travel and work throughout the North West of England to cover services in Preston, Warrington, Macclesfield, Liverpool and Oldham

Hours: 1 x 35 hours (Full Time) Permanent Position

Salary: Starting at £26,000 p.a.
Benefits: 28 days annual leave plus bank holidays (pro-rata); 5% employer pension & 3% employee contribution; Salary sacrifice pension scheme; Separate Life Assurance Cover; Staff discount scheme including supermarkets, fashion, restaurants, cinemas, holidays and much more; Discounted Gym Membership; Employee Assistance programme; Supportive working environment fostering a good work/life balance; Support with professional development.

Closing date: Friday 5pm 21st May 2021

Assessment: 27th May 2021

Interviews: To be held online via Microsoft Teams 27th May 2021 

How to Apply: To apply for this role, please complete the online application form using the criteria in the person specification and upload your CV.  NB CV's will not be used to short list.