Our client provides a range of innovative services to help vulnerable women avoid, survive and exit the criminal justice system. They are now recruiting a dynamic Service Manager to oversee their South London-based services including their innovative pilot programme, aiming to reduce female reoffending rates through targeted intervention, as well as their Lambeth-based 'Hub', delivering one to one support and advocacy, group work, counselling, specialist substance misuse and domestic abuse services for women who are in contact with, or at risk of being in contact with, the criminal justice system.

The Service Manager will provide strategic oversight and operational management of our client's South London projects, ensuring quality standards are consistently met, staff are effectively managed, partnerships are established and maintained and budgets are appropriately managed. The Service Manager will oversee at least 11 members of frontline staff, and will work to develop and manage service delivery plans for all services, incorporating key milestones and ensuring the delivery of project outputs and outcomes. The Service Manager will act as an ambassadorial figure for the organisation, and will consistently work to represent the needs and experiences of women affected by the criminal justice system.

To apply for this role, you must be an experienced Manager with significant experience of developing, managing and delivering services supporting women with experiences of the criminal justice system (including trauma, exclusion, mental health and substance misuse issues). You must have extensive experience of managing multiple staff within complex staffing structures, and will have significant experience of producing monitoring and evaluation reports for funders and key stakeholders. You will have demonstrable experience of working collaboratively with external agencies and partner organisations at a strategic level.

Please note this role is interim for a minimum of 3 months (initially working from home due to Covid-19 restrictions).
To be considered, you must be in possession of a fully enhanced DBS check, issued within the last year or registered to the online update service.

Please also note, this post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010

A fantastic opportunity has arisen for a full time, IT Systems Administrators to join the IT Team at SSAFA, the Armed Forces charity.

SSAFA, the Armed Forces charity, has been providing lifelong support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 85,000 people in need, from Second World War veterans to young men and women who have served in more recent conflicts, and their families. SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

About the role

You will be providing multiple layers of end user support (1st and 2nd) to a large user base, both remote and onsite. Under the ethos of innovation and automation first, this role expects and welcomes new ideas and perspectives and is perfect for someone who enjoys learning new technologies. You will be involved in the several stages of the hardware, software, security, and cloud service lifecycle’s.

Our stack: AutoPilot, Office365, MDT, Windows 10, Cloud Security Platforms, HyperV , PoSh Automation, Azure, VmWare, VDI, Managed EUC, Automated User Management Platform

About the team

We are a team of nine with a very diverse pool of talent. We all cover different primary streams of work, but actively avoid siloed functions within the team, and enjoy knowledge and task sharing frequently. One of our core goals is to become a team of multi-disciplined specialists.

About you

To carry out this role successfully you will:

• Have excellent customer services skills
• Possess demonstratable experience in supporting Windows 10 in Hybrid Domain Azure Configuration
• Possess substantial experience in Microsoft Windows networks and active directory services
• Have demonstratable experience with the Microsoft 365 product suite
• Have demonstratable knowledge of and worked with a range of computer hardware, windows operating systems and desktop applications, printers, remote access, and remote-control software
• Have great problem-solving skills, work ethic and willingness to learn

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Interviews: 15/11/2021 – 26/11/2020 If you are invited to attend an interview you will be required to undertake a technical test as part of the selection process. The test is 30 minutes long and covers basic to advanced support functions and industry knowledge (this will be delivered remotely).

We are looking for a Membership Administrator for a 6 month maternity cover to support our work to promote food science and technology for the benefit, safety and health of everyone.

As our Membership Administrator, you will play a crucial role supporting our members by maintaining member records, processing information, sending communications and information.  Our members will find you a delight to work with.  You will be a database whizz and be able to produce meaningful reports from our data.  We are updating our systems, so experience of working to improve an existing database system would be welcome.  You will have experience of membership or subscription-based processes.

You will also help run our financial activities – processing member transactions, issuing customer invoices, arranging to pay suppliers, reconciling transactions, and liaising with our accountants and auditors.  You will probably be familiar with Sage, Xero or another accounting package.

We are a small team, so we all muck in to keep things running smoothly.

If you are interested in developing your membership and finance skills, join us to help put our ambitious plans to grow our membership into practise. 

Send us your CV and a cover letter - please ensure you have read the person specification. We will look at applications as we receive them.  If we think you could be right for the role, we will ask you to come in to meet us.

No agencies please.

Salary: £24-26K

The post will be homebased while the Covid-19 restrictions are in place.  Our office is based in Hammersmith, London W6, and regular attendance at the office is envisaged as restrictions ease.

We are the UK’s leading professional body for those involved in all aspects of food science and technology. We are an internationally respected independent membership body, supporting food professionals through knowledge sharing and professional recognition.

Our core aim is the advancement of food science and technology based on impartial science and knowledge sharing.

Our membership comprises individuals from a wide range of backgrounds, from students to experts, working across a wide range of disciplines within the sector.

We are a registered charity (no 1121681) and a company limited by guarantee (no 930776)

Post: Head of Membership Services
Grade: £36,487 - £39,510 (RU07 point 29 - 32 including London Weighting)
Application Deadline: 12.00noon Tuesday 2 March 2021
 
Role Overview
The Head of Membership Services will take the lead to develop, administer and coordinate the student engagement elements of the Union’s non-commercial areas.  The post holder will produce and deliver an operating plan aligned to strategy and lead a team to deliver student activities, student voice functions including democracy and representation, academic advice, governance support and the Growhampton project.

The post holder will be line manager to the assigned membership services staff and responsible for setting and monitoring departmental objectives and multiple budgets including student group finances. They will also be responsible for providing support to the sabbatical officer team and building strong and lasting relationships with internal and external stakeholders.

They will also develop data collection and analysis systems that produce high-quality insights to ensure elected officers, senior management and trustees are equipped with detailed membership service performance information to guide the union’s measurement of its effectiveness.

The post holder will endeavour to continually develop the suite of membership services available to students, ensuring they are reflective of the demands, needs and aspirations of our diverse population of members.

Now is as an exciting a time as ever to join our organisation at senior management level. We will be embarking upon a strategic review exercise in 2021 which the Head of Membership Services will play an active role in the development and implementation of the new strategy.

About the Freedom Fund

The Freedom Fund is a leader in the global movement to end slavery. It:

• invests in those countries and sectors with the greatest incidence of slavery.
• analyses which interventions work best and shares that knowledge.
• brings together a community of activists committed to ending slavery and empowered by the knowledge of how best to do so.
• generates funding by demonstrating how effective interventions can protect those at risk of being enslaved and free those in slavery.

The Freedom Fund works to combat many different forms of extreme exploitation, including forced labour, sex trafficking, forced marriage, and the worst forms of child labour. The Fund operates anti-slavery programs in Ethiopia, India, Nepal, Thailand and Myanmar and will open new programs in Brazil, Indonesia and Bangladesh in 2021.

About the position

This is an exciting opportunity for an ambitious individual to increase the effectiveness and impact of a non-profit working to improve the lives of millions of the most vulnerable people around the world.

Reporting to the Business Operations Manager, this role has two key responsibilities: providing a high level of administrative support to the Freedom Fund’s operations and programs team and ensuring the smooth running of the London office.

Responsibilities

Operations team support (50%)

• Provide IT and technical support to an international team, troubleshooting maintenance issues on both Mac’s and PC’s, supporting the team with issues on Zoom, Dropbox, Microsoft Office, Gmail, Adobe Pro and Slack - including training new starters on these systems;
• Provide administrative support for recruitment activities, including advertising roles, screening candidates and organising interviews;
• Provide administrative support for the HR function including but not limited to collecting of timesheets, researching external courses for learning and development needs, keeping staff contact lists and organisational charts up to date;
• Provide general support to the Business Operations Manager as needed, including assistance with scheduling internal and external meetings, proof-reading, research, basic finance administration and other operations-related tasks.
• Office management, as outlined below.

Programs team support (50%)

• Oversee and manage the grants database, ensuring signed agreements are logged in the database in a timely manner.
• Support members of the program team with international travel (post covid restrictions). Including but not limited to international travel bookings, flights, accommodation, visas, managing travel security memos, tracking travel vaccinations, and supporting the continued development of systems and processes related to travel; 
• Manage expense reimbursement claims and credit card reconciliations for the Managing Director of Programs and Director of Programs;
• Provide general support to the Program Operations Manager as needed, including assistance with scheduling internal and external meetings, proof-reading, governance support, holiday cover for
• Business Central finance approvals and other program-related tasks;

Office management (post covid restrictions)

• Support a ‘return to office’ following covid restrictions, ensuring the office is covid-secure;  
• Perform receptionist duties: answering the phone, taking messages, welcoming guests, managing the Freedom Fund’s general inbox, and general office cleanliness and presentation;
• Run errands, manage supplies, and all relevant vendor relations;
• Organise catering for meetings and room bookings as required;
• Act as point person for solving any technical challenges with computer systems, email and networks as needed.

Qualifications and experience

Essential

• Previous professional work experience in an administrative role.
• Exceptional IT skills, able to troubleshoot maintenance issues on both Mac’s and PC’s, with a strong knowledge of Zoom, Dropbox, Microsoft Office, Gmail, Adobe Pro and Slack
• Outstanding oral and written English communication skills.
• Excellent numeracy skills.
• Entitled to work in the UK without work permit sponsorship from the Freedom Fund.

Desirable

• Experience of human resources and/or recruitment administration;
• Experience of working within the third sector, especially working across time zones;
• Experience of grants administration.

Personal attributes

Essential

• Ability to proactively identify key issues, think ahead, anticipate needs and use judgement to adapt solutions to meet situational needs;
• Superb time management skills with the ability to both multi-task and be agile - operating in a fast-pace environment.
• Excellent interpersonal and communication skills with the ability to liaise with individuals at all levels and across a wide range of internal and external stakeholders;
• Team player committed to the Freedom Fund’s vision, mission, values and goals and passionate about human rights issues;
• Excellent social skills, able to operate with diplomacy, tact and empathy, working as part of a team in a co-operative and supportive way, with a wide range of individuals from diverse backgrounds;
• Ability to remain focused and calm under pressure in order to deal with ambiguities and conflict;
• A commitment to excellence and a relentless pursuit of results with an exceptional work ethic, strong organisational skills and a can-do attitude;
• Ability to work independently, displaying strong initiative in solving day-to-day problems with limited direction.

Compensation

• £25,000 - £30,000 per annum, plus 10% non-contributory pension scheme.
• 25 days holiday per annum, plus public holidays.
• Season ticket loan and cycle scheme available.

Harris Hill is pleased to be working with the Third Age Trust who support the U3A movement to find their new Head of Internal Services .Founded in 1982, U3A is a UK-wide movement of locally-run charities with interest groups that provide a wide range of opportunities for members who are no longer in full-time work to come together to learn for fun. Members explore new ideas, skills and activities together. There are 1,057 u3as with over 450,000 members across the country.

The new Head of Internal Services will report to the CEO and will work to embed the Trust upgrade and manage the organisational infrastructure services. The role will be responsible for bringing together finance, IT, premises, HR, data and security, and policies and procedures in one department. It will involve both strategic reasoning and operational management and be responsible for financial planning, compliance, risk management and governance processes.

Person Specification:

* Relevant experience in understanding and examining charity accounts OR a professional qualification in accountancy (CIMA, ACA, ACCA, CIPFA)
* Strong knowledge of the charity accounting SORP and charity governance
* Experience of providing financial information for fundraising bids, competitive tenders, and reports
* Ability to communicate complex financial and legal issues clearly to non-finance experts and develop effective financial management systems
* Relevant experience of managing the upgrade of IT infrastructure including web services
* Experience in overseeing data compliance
* Ability to think strategically and deliver against the charity's strategy
* Proven line management and staff development skills and human resources
* Proven experience of building strong staff teams including developing a shared vision where every team member counts
* Demonstrable excellent communication skills
* A proven track record of project management skills
* Experience of managing premises and operational office requirements

If you would like to understand more about this role and the organisation, please apply or contact Simon Bascombe at Harris Hill
Closing date for applications: 12 noon on Friday 18 December.

About The Advocacy Project

We help marginalised and vulnerable people make effective choices about what happens in their lives. We also support them to speak up and help improve important services we all need. We want to make sure people across all age and care groups – including learning disability and mental health – can:

• voice their concerns
• understand their rights
• make effective choices about what happens in their lives

We do this through advocacy services which support people individually, and user involvement projects that help organisations improve the services they offer.  

About the role

The post-holder will lead a team of advocates working with adults and young people across NHS and private hospitals and the local community.

You will be required to provide line management support, be the point of contact for our stakeholders and ensure high quality delivery of our advocacy contracts.

Key responsibilities

• Lead the delivery of assigned advocacy services actively encouraging your team to contribute to service planning, quality improvement and development.
• Ensure the team provides instructed and non-instructed advocacy and signposting, working to the advocacy empowerment cycle and actively promoting self-advocacy throughout all work with service users where practicable.
• Ensure the team capture high quality advocacy notes, outcomes information and other evidence into the Case Management System in a timely manner.
• Maintain up-to-date knowledge of new legislation and reports and current trends and issues in mental health, mental capacity, care act, and health and social care legislation, local and national policy relating to people with mental health issues and disseminate across your team.
• Ensure quality standards are achieved by implementing operational policies and procedures to maintain professional and consistent advocacy services.
• Ensure contracts are delivered within budget, to agreed key performance indicators, case work standards and monitoring requirements, eg producing reports including quarterly monitoring reports.
• Lead on raising awareness of the advocacy service to service users and potential referrers.
• Ensure referrals are allocated efficiently, appropriately and within the requirements of the contract.
• Provide support and supervision to your staff team including professional development, appraisals, team meetings and work review meetings, and organisational activities such as CPD lectures and staff briefings.

General responsibilities

• Participate in team meetings and training (and make sure your staff to attend).
• Keep to our policies, including health & safety, and risk regulations.
• Work to our mission, vision, and values.
• Carry out other projects and tasks as needed.
• Participate in personal, team and organisational development.
• Contribute to monitoring reports.

Person specification

Essential

• Experience of delivering advocacy.
• Achieved qualification in advocacy.
• Proven leadership ability and strong people management skills.
• Experience of managing contracts and delivering advocacy services.
• Understanding of statutory and non-statutory advocacy.
• Sound knowledge of current issues in health and social care policy, practice and legislation.
• Exceptional stakeholder management abilities with experience of building effective relationships with ranging commissioners, partners, service users and colleagues.
• Excellent communications (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees to service users and employees.
• Commitment to working within The Advocacy Project code of conduct, equalities and safeguarding policies.
• Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.
• Willingness to promote The Advocacy Project and the mental health service in line with our mission, vision and values.

Desirable

Achieved qualification in advocacy management

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

We are a Disability Confident and Mindful Employer.

How to apply

Send your CV and a supporting statement explaining why you think you’re the person we’re looking for and how your experience meets the person specification.

Upload your application via our website on. 

Service Charge & Rents Manager:

We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs.

The One Housing Customer Services teams are friendly, knowledgeable and we love what we do. We are proud of our expertise and passionate about the high-quality, service we deliver to all of our customers.

We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career with a not- for-profit organisation that is proud to make a genuine difference to people’s lives, each and every day.

Join our Customer Service team
Our Customer Services teams play a central role in achieving our vision. Our teams include our Customer Contact Centre and specialist teams like income collection, rent and service charges and resident management. Often acting as a first-point of contact for our customers, we prize our accountability, empathy and a genuine desire to be helpful and informative.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

The role:

We have a fantastic opportunity for someone to join us in the position of Service Charge and Rents Manager. Your responsibilities will include:

• The accurate calculation, construction and issue of all service charges, including both annual revenue charges and major works charges for properties in the One Housing portfolio management, working with other departments to achieve this. Accurately estimate and actualise all service charges. Accurately calculate and issue of all rents in the One Housing portfolio working as required with other departments to achieve this.
• Day to day responsibility for managing the Service Charge and Rents Team and its resources (including systems such as BlueBox), allocating work, managing projects and determining priorities. Responsible for the development and effectiveness of the team through regular support, supervision, appraisals, 121s and team meetings. Where required to take action in relation to disciplinary matters, sickness or capability. 
• Ensuring the Service Charge and Rents Teams provides an excellent customer-focused, professional management service to residents and clients ensuring all legal landlord/freeholder obligations are met, ensuring all relevant fees, charges, notices and rents are issued in a timely manner and addressing any queries in relation to these as required.
• Advising on and implementing lease terms, statutory measures and One Housing policies relevant to the management of shared ownership and leasehold properties. Leading the efficient and effective collection of service charges for all properties by ensuring the accuracy of charges and assisting in the resolution of disputes and queries, including First Tier Tribunal (Property Chamber) work and attendance.
• Maximising income to the service and organisation by maximising levels of cost capture when calculating service charges. Providing specialist advice and guidance to colleagues and residents on matters relating to rents, service charges and third-party landlords. Responsibility for undertaking all statutory consultation in relation to service charges.
• Ensuring the whole of the Service Charge and Rents Team has a good working relationship with relevant One Housing colleagues and stakeholders. Proactively ensuring that the databases and mapping used for the calculation of rents and service charges is up to date, accurate and contains all the relevant information.
• Pro-actively contributing to Customer Operations Directorate management team, deputising for the Head of Income. Meet all targets set and any relevant corporate objectives, including production of KPI’s and stats. Regularly consider new strategies, legislation, policies, trends, practices and initiate and implement any changes where appropriate to maximise income collection and deliver a industry leading service. Management of your team’s direct customer contact, via phone, email & post. To answer calls directly from customers.

What you will need to succeed:

We are looking for someone who believes in working together as part of a team, who shares our values and who is positive and friendly. The successful candidate will have:

• Managed complex initiatives and changes that span one or multiple lines of business
• Experience in dealing with service charge and rent setting. Experience in dealing with variable service charges.
• Experience and knowledge in legislation and regulations.
• Knowledge of property management and experience of calculating and issuing property charges, including services and rents.
• Extensive knowledge of leases, tenancies, legislation and case law in relation to service charges and rents.
• Very good IT skills generally and specifically in relation to Excel.
• The ability to build effective links with relevant stakeholders, both internally and externally.
• Drive and be target-orientated. Commited to delivering exemplary and industry leading customer service.
• Experience in dealing with service charge and rent setting. Experience in dealing with variable service charges.

Desirable  Knowledge, Skills and Experience

• People management experience, an be able to demonstrate how they lead and inspire their team to high performance.
• A professional qualification in property management, facilities management, service charges and rents and/or leadership

Professional qualifications or memberships

• Working towards membership of the Royal Institution of Chartered Surveyors (RICS).

The offer:

Our [email protected] benefits offer you an array of perks designed with your wellbeing in mind.

• Salary: £50,000
• Your holidays are important to us. Take up to 28 days annual leave plus bank
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues

• Looking forward to your big bucket list trip? You can buy or sell up to five days annual leave each
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our
• Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.

• Well done! With our colleague recognition programme you will know when you’ve done a #greatjob
• Learning never stops One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.

• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
• Experience new things. We offer you a career break after 3 years’ continuous service.

About us:

As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.
We welcome applications from everyone

Apply today for a fulfilling career in our Customer Services team.

The role will lead the delivery and development of METRO’s Kent and Medway sexual health services, and provide strategic leadership to ensure that METRO remain integral to the Kent and Medway sexual health strategies. You will continue to develop our established sexual health training programmes (BISH training for professionals, and SHIS training for young people), ensure that our services are delivered efficiently and to a high standard, and that any programme expansion is strategic. You will build on existing strong relationships with both sexual health commissioning teams, as well as with the wider sexual health and young-person focuses workforces operating across the localities.

I am looking for an experienced Grants administrator to support the grant giving programme for an amazing membership organisation. Working with the support service and casework teams you will be involved in processing applications for financial assistance. You will be someone who can work under pressure, has a strong attention to accuracy and detail, is comfortable making decisions and working within clear rules, policies and procedures. The ideal candidate will have similar experience in a previous role.

Main duties:
To administer online and paper applications for financial support from members who are either experiencing hardship due to the Coronavirus or have applied for help through the small grants programme.
To load applications onto the database.
To undertake membership and other checks on applicant's eligibility
To ensure all grant applications are supported by relevant documentation.
To assess these applications according to specific criteria.
To deal with any queries relating to these applications
To carry out further research on applicant's circumstances, corresponding with third parties and where necessary referring cases onto the casework team.
To communicate decisions and organise grant payments once recommendations have been approved.
To issue advice and information relevant to individual circumstances in accordance with written guidance.
To maintain efficient filing system and database of beneficiaries
To handle sensitive data appropriately and in accordance with data protection legislation.
To provide updates as necessary on applications, paid, awaiting approval.
To support the support service and casework teams and provide other administrative support as required relative to grant applications.

If you have the above skills and experience and are immediately available, please apply online today!

The Service Charge Manager will support the Management Accounting function of the organisation with in the Service Charge Team

Client Details

The organisation manages nearly 19000 homes and is building more in order to grow the size of the organisation.

Description

The Service Charge Manager will be responsible for the following duties

• Update and maintain all ledgers.
• Assist with the annual service charge budgets.
• Prepare Monthly Reports for Leasehold officers

Profile

The successful Service Charge Manager will have experience in reconciliations and understanding of management accounts.

Job Offer

A salary of between £45,000 and £50,000 plus benefits.

We are looking for a talented, passionate and ambitious Service Manager to join SIG Penrose’s Criminal Justice division and lead on the mobilisation and delivery of an exciting new project.

The HMPPS/CFO Activity Hubs are being launched in March 2021, with Penrose as a key delivery partner of the London service, working with Reed in Partnership. The Hubs are being specifically designed to support those furthest from the job market and most difficult to engage towards employability through the delivery of alternative, innovative interventions in a welcoming, non-judgmental environment.

About the role:

As the Service Manager you will lead a team of skilled Support Workers, Facilitators and a Deputy Manager based across the 2 Hubs in Croydon and Lewisham, holding them accountable for delivering high-quality support whilst ensuring they are equipped with the skills and support to thrive. You will maintain a culture of learning and development through supervisions, appraisals and continuing professional development processes. You will ensure a coaching approach to line management is implemented throughout your team and adopted by front line staff when supporting service users.

Working with the Head of Services and senior management team, you will support the implementation of the new service, identifying potential issues and proposing solutions. You will lead your staff team through their induction ensuring they receive all necessary training and support, and that communication in clear and consistent.

Experience Required:

Experience of contract performance reporting will be essential to the role. You will be responsible for contract compliance, supporting your team to ensure they meet or exceed contract performance targets and achieve positive outcomes for their service users. You will be responsible for reporting our performance to our commissioners and executive team in a clear and timely fashion and taking swift action to address any areas of under-performance. You may also be required to contribute to reports to SIG Penrose’s Board of Trustees.

Knowledge of the Criminal Justice System, excellent communication skills and being able to develop strong working relationships with your teams, commissioners and other key stakeholders will be vital to the role. You will have an interest in both policy and business development, and will work with the Head of Services to identify and secure new sources of income. Some understanding of budgeting and financial reporting will be helpful as you ensure your service is delivered within budget.

You will have a passion for working with people with experience of the criminal justice system and/or with other marginalised groups, and a belief that everyone can turn their life around regardless of past or present circumstances. You will have some previous management experience, an ability to motivate and inspire, and a keen eye for detail.

Benefits of working with us:

• Excellent core and on-going training aligned with personal development plan
• Access to employee assistance programme
• Medi-cash which includes the following:
• Discount gym membership
• Routine eye tests, glasses and contact lenses
• Dental treatment via NHS or Private
• Physiotherapy, Head Massage and a range of other therapies
• 25 days holiday increasing to 26 days after 2 years and increasing 1 day per year up to 30 days annual leave
• Life Assurance

If you are interested in the post, please visit our careers page in order to complete an online application form.

Job Title:  Admin and Project Support Officer

Salary:£12,000 per annum, 17.5 hours per week (£24,000 FTE)

Length of Contract:12 months, with the possibility of extension

Pension Payment:  CommUNITY Barnet will make a pension contribution into a workplace pension scheme

Annual Leave: 28 days per annum, excluding bank holidays (pro rata) 

Location: Based in White City W12, with some homeworking

We are seeking to appoint an Admin and Project Support Officer who will bring their enthusiasm for community development and organisational skills to incite lasting change to the W12Together community

W12Together is one of 150 areas around England that is providing an opportunity for local residents to use the £1m that has been allocated to make a massive and lasting positive difference to their communities. They are a Partnership of local residents, bringing together all the local talent, ambitions, skills and energy from individuals, groups and organisation who want to make their area an even better place to live.

Big Local is being managed nationally by Local Trust, which is working with £200m from the Big Lottery Fund and a range of partners providing expert advice and support for residents.

We are looking to appoint a confident self-starter with excellent IT and organisational skills, and the ability to work to set deadlines. You will be responsible for providing all-round administration and project support to both the Partnership board and W12Together staff team. Successful applicants will show a commitment to and understanding of equal opportunities, diversity and safeguarding.

Working under the umbrella of CommUNITY Barnet we can offer you training as appropriate to support your own career development.

The job requires the flexibility to meet the requirements of weekend or evening work.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates

The closing date for applications is Monday 1st February 2021 at 5pm.  To apply, please send your CV and covering letter clearing explaining how you meet the criteria set out in the Person Specification.

Interviews will be held in February.

Clinical Services Manager (London)
Purpose of Post: To manage clinical work in our London Centre, Finsbury Park 
Reporting to:Clinical Director
Key Relationships:Clinical Director, supervisors, Centre Manager, therapists, CEO, London Clinical Services Manager, Outreach Services Manager and administrative staff.

Terms: £36,000 p.a., pro-rata for 21 hours.
Hours: 21 hours per week over 3 days
Location: Finsbury Park, London N4

Main Responsibilities

• To manage the client journey from referral to allocation for new clients including oversight of assessments and allocations
• To act in the role of senior therapist in the service, providing case consultation if required
• To manage the therapist team ensuring compliance with icap clinical policies and procedures
• To work as part of the Clinical Management Team with Clinical Services Manager (Birmingham), Outreach Services Manager and Clinical Director
• To work with the Clinical Director on recruitment of therapists and clinical professional development
• To support the Chief Executive and Clinical Director in the development of icap and, where appropriate, promote and represent the organisation externally at inter-agency and clinical meetings;
• To attend clinical supervision with a supervisor appointed by icap

Duties

Clinical

• To triage new referrals to the service
• To oversee the assessment and allocation of all new clients including liaison with the therapist team conducting assessments
• To work closely with the Clinical Administrator who leads on the administration of the clinical service
• To act as a first point of contact for clients and other people in distress contacting the organisation
• To keep up-to-date with developments in the field of psychotherapy, and ensure clinical services are delivered in accordance with best professional practice;
• To undertake clinical risk assessment and risk management
•  To provide clinical cover within the service as required.

Managerial

• To manage and support the therapist team including regular liaison with clinical supervisors
• To attend bi-monthly clinical team meetings, monthly supervisors’ meetings, fortnightly clinical management meetings and line management meetings with the Clinical Director
• To ensure compliance with icap clinical policies such as those on client attendance, CORE outcome evaluation, client contributions and client records, pro-actively addressing issues that arise
• To foster positive clinical working relationships with partner agencies and funders

• To carry out such other duties within the scope of the post as may be requested by the Clinical Director
• To induct new team members including ensuring that they are familiar with icap clinical policies and procedures
• Managing the work of the assessing psychotherapist(s) in the service
• To work with the Clinical Management Team on the development of new clinical policies and procedures.

Administration/ IT

• To maintain excellent written records of all work
• To be responsible for providing own administrative support
• To contribute to reports for Trustees and funding bodies.

Please note: at this time, the role is home-base and will remain so until it is appropriate and safe to resume working at the Centre.